REACTION to STEVE RICHARDS CUSTOMER EDUCATION (CARS) Auto Finance: The Homework Guy, Kevin Hunter
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- Опубликовано: 16 июн 2024
- CAR TRAINERS TEACH THESE LINES. SALESMEN PREACH THESE LINES. KEVIN HUNTER AND ELIZABETH REACT TO STEVE RICHARDS CUSTOMER EDUCATION VIDEO!
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The Homework Guy Team publishes videos to help Car Buyers. We don’t hate Car Dealerships. Instead, we represent Car Buyers, a goal that’s often in direct conflict with Car Dealer goals.
A CAR DEALER WANTS TO:
1. SELL every car for the Highest Possible Price.
2. CONVINCE Car Buyers to use Dealer affiliated Lenders / Banks.
3. LOAD every Car Deal full of Fees and Finance Products.
4. OFFER Lowball numbers on every Trade Vehicle.
THE HOMEWORK GUY TEAM (THG) HELPS CAR BUYERS TO:
1. BUY a Car from Dealers or Private Party Sellers at the Lowest Price.
2. PAY Cash or Finance with their own Bank or Credit Union.
3. DECLINE Dealer Fees and Finance Products.
4. TRADE / SELL their current vehicle for the Best Value.
THG didn’t give Car Dealers their Bad Reputation. For more than 40 years, dealerships have EARNED it by being the masters of predatory selling. They stalk victims relentlessly, often ruthlessly treating the most vulnerable car buyers (like seniors, for example) with little or no conscience. Car Dealers and their Finance Officers have no problem creating financial devastation for their customers with over bloated car loans, and often do. While the business has had record setting profits, Dealers never stop telling Car Buyers “We’re losing money!” That’s the bed Car Dealers custom built for themselves. We point out the traps and the flaws of the process, and help car buyers get by all the nonsense without being ripped off. We promote fairness, honesty, and transparency, and we’d love to see a few dealers join our mission!
The Homework Guy Team provides car buying consumers with information, automotive news and updates, industry outlook, buying and selling advice, and other help to level the tables. The public face of THG is Kevin Hunter and the master negotiator, Elizabeth. Tons of time and research goes into every show, planning for weeks, several projects always on the table, all with the goal of getting it exactly right. From Automotive News Updates to vehicle shopping advice and assistance, The Homework Guy Team is the best there is.
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How can The Homework Guy Videos help Car Buyers?
1. What you need to know before buying a car.
2. Information you need when buying a car at a dealership.
3. Benefits of Buying a Car from a Dealership or Private Party.
4. How to Buy and Sell Cars
5. Learn the process of buying a car from start to finish
6. Questions to ask at a Dealership
7. Car buying tips and tricks from the experts
8. How to Buy a Car with Cash
9. How to Pay for a Car with Cash.
10. Using Carmax, Edmunds, TrueCar, Autolist, or Kelley Blue Book.
11. Buying a Car out of state.
12. Taking Control of the Car Buying Process.
13. What to do if Scammed.
14. Illegal things Car Dealers can do.
15. Understanding Dealer Financing Tricks
16. How to Avoid Dealer Scams.
17. Reactions to Sales Training by Car Trainers.
Will The Homework Guy Team become the #MrBeast of the Auto Industry? Time will tell! We’ve seen amazing growth, and over 327,000 Subscribers and counting. Meanwhile, if you prefer to fix your current car, check out channels like Chris Fix or Scotty Kilmer! If you wonder where we get such brilliant financial ideas, watch the Dave Ramsey Show! But, if you just need to get lucky and be handed a wad of cash, well... see Mr Beast! 
Авто/Мото
"We're a much more polished con game now" -- typical dealer
Yes, that is what is meant by "the business has changed." Car Dealers try to lead you down the road to hell in such a way that you enjoy the trip. lol
Went car shopping with my daughter last week. After watching all your videos, I had a fun time negotiating. Several times my daughter asked me if we were leaving, and I told her each time, probably not and when they come back we'll be closer to the price we want. The final bit was the dealer wanted $90 for the title and registration. I looked at them and said, the title fee is $9 and the the registration fee is 21, why are you charging me 90? He said they don't negotiate on that. I asked for the trade car keys back and suddenly the fee was 35. It really does pay to do your homework
These are the stories we love to read. Somebody does a good job of learning the ropes, and then goes out and rope-a-dopes the dealership, beating them at their own game. They think they have you, only to find out they don't. For brief moments, they see a little light in the tunnel, only to have more disappointment. They inch closer to your number, your terms, with baby steps... again, and again, and again.
When you know this game well, it's like being a chess master and playing chess with someone who is used to beating beginners. You don't tell them you're going to check-mate them. You just play the game, and let them trap themselves with their eagerness for another easy win.
Salespeople are consumers too. They need to eat, profit is not a bad word.
He’s perpetuating the old way of doing business. Makes me trust car dealers even less
You actually trusted them at some point /o0\ ?
I am a private pilot, and I share a small plane with another person. We landed one day, and there was this brand new Lear jet fueling up in front of us. I asked the attendant whose plane that was when he pulled away. He said it was Dick Xxxx of Xxxx dealership (can't say who here.) I know what it costs to own and operate a brand new Lear Jet, so I know that this dealership is making HUGE money. That is why I was asked not to share who owns the Lear Jet. I am sure he wouldn't want it to get around town. They want us to think they only make a couple hundred on each car. BULLSHIT. They always make lots of money, or they will not do the deal.
He’s definitely a smooth talker but his tactics won’t get me spending too much.
Thank you Kevin. I always learn something here. Always.
Kevin, I started watching your channel because the algorithms recommended you, because I was watching Steve Richards. I was preparing myself to have proper responses to their psychological games. There are a few good TED talks on negotiating as well. Thanks for the work you put into this.
There is a reason why I browse car models on Sundays, when they are closed. No one to hassle, hound, or lie to me.
Something I've learned over the years is to simply walk out- they will call the next day with a better price- then just I'll think about it - let them stew for a few days- then he'll call back with a great deal- of course hes gonna say I'm losing money ,I'll probably get fired blah,blah,blah- but it will be a better deal for you- he doesnt call back good- move on to the next one
You nailed it. We call this the #1 POWER MOVE! ruclips.net/video/EszWkfOKchc/видео.html
No matter how awesome a deal I get I walk. LOL
Ask yourself, when was the last time you saw someone in retail exclaim to a customer you could get a discount on shoes, but he'd get fired over it just for helping you out? Thinking of car buying like any other retail sale helps weed through the B. S.
@@KevinHunter Kevin , I’m not gonna make a dime on this! I gotta feed my family!!
I watched a lot of his videos. There must be a market for what he teaches. I used them to inoculate myself from their shyster methods. It worked some but YOUR videos are much more effective!
Thank you for what you do!
Well said, Ted! Thanks for your comments!
Went car shopping last week, a friend was with me and she said all the things to dealers you guys say never do. Very interesting to watch my friend set up her own trap and walk into it. I pointed her your way after we were done. Thanks team!
Right on. Nice of you to point her in the right direction.
I’ve been binge watching all of your guys videos! Elizabeth, you are the best. The knowledge that you guys pass too the consumer is invaluable
Thank you, Leslie!
The video of Elizabeth negotiating a "cash deal" was interesting, BUT, would you or do you already have a video of Elizabeth negotiating
a "normal, financed deal with a trade"...? that would apply to my and many other needs. thanks
technically she did finance, she wrote a check with the loan she got from her bank.
I recently went to test drive a car. Upon arriving I told the salesman my plans of browsing and not buying until the end of August. I was surprised when he didn't press for a sale and put gas in the tank then let me drive the car 20min home to show my wife who couldn't leave the house. Is this the sign of an honest salesman who understands the consumer and respects them? If I do go to make a purchase later on that dealership is first on my list to visit. As long as I can get the exact salesman.
He does this training for free ! He just loves to hear himself talk !
No. Dealerships hire him to teach their staff.
I moved 750 miles last week and prior I was looking for a specific car. The local dealer had it, I asked what the bottom dollar was, they should me the car, tried to get me to test drive... then wanted to see my license I told them I'm not here to drive the car and I just want to know what's your best price? They wouldn't come down on the price still the same price for 3 months. Anyway I found a nicer deal and a nicer car with Carvana. Can't wait to get my lexus on the 7th. Thanks Kevin for sharing your valuable information with us all.
I can’t imagine listening to that guy for that long.
There was a video of him and the tutorial 'welcome' to someone coming to dealership. A quick response was submitted
noting the reputation of people in the car business. His response: agreed. And my flashback to January purchase where
that dealer made, I think, about 2,000, and my solace: the it could have been worst. I learn for the future.
Last year, my Wife was looking for another car. Called a local dealer, (not exact numbers, but to use for this example) Their price was $17,500. (which would be a selling price of roughly $16,250) I told them we would come out TODAY, in the next hour, and buy it for $18,000 total, (upon approval, that everything was as it should be) Dealer stated they put their best price on the internet, and no thanks!
It sat there another 2 months, and was down to $15,500. They gave up $750 with the "One price, take it or leave it!" (no, it was not Car Max) AND, we bought from another dealer, (3 weeks later) comparable car, for $17,500 total! Again, not actual numbers, but for example.
@Kevin Hunter I do not quite understand your response to my comment????
I actually meet a sales manager like that and I just walked right out. I told him that his long lasting stories are turning me off.
Great video, thank you lots . . .
awesome info. Great job.
Having the ability to negotiate is the reason why I don't go to dealerships like Carmax who don't negotiate prices on their cars. If I can't negotiate the price I want to pay I have no problem walking out of a dealership
I love this video, so informative. And the hokey old timer banjo music in the background was just perfect. Great job
Glad you liked it!
I actually wanted all of Steve richards videos prior to your channel starting on how to combat salesman.
Hi Kevin
Thanks for the good work you do on my behalf
However watching Steve Richard’s is like having a box seat to the BS you can expect to hear when shopping for a car
You gain a great incite into
sales strategies
I find that empowering
It enables me to follow and apply your approach to car buying
Thanks
Bob Mollot-Seattle
I have learned to embrace the negotiation. The internet (and your channel) has truly changed the way cars are purchased and it has greatly benefited the consumer. If the dealership wants to play games with the negotiation it becomes a sport and I will make them miserable to deal with me.
@SteveRichards ...if you're listening, We're coming for You! #TheHomeworkGuy
I watch your videos. Thank you. I underestimate the selling power of Steve Richards. My first question at each dealer was, " Do you know who Steve Richards is." If the Salesman said yes, I knew immediately to be on guard. If the salesman laughed, I listened to them much more relaxed.
Best tool you can use!
I actually used steve richards tactics to win a car deal on my first car buying experience. Now that I have found Kevin Hunter’s channel, I am way more than ready to win the game for the second time soon. Thanks Kevin!
All your advice is relative to me now since my mom just got T Boned yesterday by a guy running a red light. (She's okay overall) But now we know not to overpay for any car ever again.
Imagine going into a store to buy an appliance and the salesman says." Well we do not like to talk price here."
Was wondering if you were ever going to do this video. Can’t wait.
He knew this day was coming. He just recently subscribed to our channel, so I'm sure he's super excited to see this show!
@@KevinHunter If possible, please do more of Steve's videos to educate the public about "new" tactics Steve teaches. The most bull !@#$ tactic he is currently teaching is the one about how a portion of your car payment is really going to a savings account you can access on the last payment and apparently customers fall for it (eyes rolling).
I don’t understand how the auto industry got this way. The negotiations are nauseating. I have to turn into a different person just to buy a car so I don’t get ripped off
thanks
Hi Kevin! I hope your day is going well. Can you and Elizabeth take us through the role-play process of buying a used car with credit union financing? I really enjoyed the role-play process you guys did if you're a cash-buying customer. One dealership told me I can't use my own financing and have to go with their banks. I will not do business with them.
Your best bet is going thru your bank or a credit union. NEVER go thru their financing. Your credit score can be hit hard and it stays on your score for 2 years..( I found out the hardest last year..).
First time commenter, longtime watcher. I'm curious to know if you are familiar with, or have ever heard of Randy Sobel? If so what are your thoughts thanks. I used to work in an RV dealership that used the Sobel University training. Randy of course claims the training is all about the customer, and "really listening" to the customer's needs. I would be curious to get your feedback. Thanks.
Steve is a very successful car salesman and a teacher using Steve's techniques will help a car salesmen sell more cars in the long run... I watch his videos all the time so I'm ready for these types.
I would really like to purchase a used ‘06,’07, or ‘08 Honda Pilot EX-L in Aberdeen Green or Red preferably with no more than 210k. Unfortunately, prices are way too high right now on 04/06/2021. Hopefully things will improve for car buyers in the coming months. I would love to see a video on Salvage and rebuilt titles. I recently found one out of state with a salvage title. I think it would be too difficult to get insurance and or resell if I ever wanted to do so.
When I was selling cars there was a salesman in the dealership who got a 10-pound deal on his own mom! I heard him telling her that she couldn't expect too much on her trade. It was disgusting. The dealership was just as sleazy as he was because I happened to sell her trade and I didn't make much commission on it at all. Part of the reason I finally quit selling cars is because I got tired of customers who wouldn't believe that I was trying to be fair and honest with them. The fault there is the salesmen who have cultivated a dishonest persona.
You'd be better off a Mafia con man pleading honesty than many dealers and salespeople; at least the Mafia left some people alone.
My conman alarms are screaming.
Is that a banjo in their music track? It's like home cookin' for my ears.
#TheHomeworkGuy I reached out to a local dealership, because a Vehicle I was interest in said it was in transit. The sales person informed me that yes it is still in transit and was expecting it sometime this month. During our conversation he mention that if I put a deposit down they hold that vehicle for me when it came in. I asked if the deposit was refundable he said no, it was just as if I placed the order myself. So my question for you is (I could not remember you talking about it any video): is that correct that the deposit is not refundable on either an in transit vehicle or if I order the vehicle outright with them?
Good training but I need to practice first in order to prove my Ability to negotiate with financial dealers.
Hi, Steve!
In December, I bought a 2020 corolla with 6k miles and some minor cosmetic damage for $17k. They defrauded me and added another $200 and then I had to pay another $700 in sales tax that was supposed to be included. Did I overpay at either the agreed upon price of $17k or the 'final' price of $18k? And if so by how much?
I'm going to keep my current car forever
Ref the remark about several dealerships being owned by the same entity and controlling prices; is dealer ownership info available on the internet? I tried searching didn’t find anything.
Heard steve is selling hoverounds in Florida!
Kevin, how do you know how much lower than the MSRP can you go with a dealer? When do you know that you are going too far (too low) and when do you know that you`re not asking low enough? Can you give some tips on how to know the sweet spot of the final price (after all taxes and stuff)?
What??
WOW very kool great info. AAAAAAAAAAA++++++++++++ again great video I liked it a lot keep up the great work
I've said this before and I will say it again; there are plenty of honest people in this world (believe it or not), there are plenty of car dealerships, but there are very few truly honest car dealerships, from the salespersons all the way up to the ownership itself. The only exception I've ever seen is Saturn before they fell completely under the thumb of GM. All the more reason why I fully intend to purchase my leased 2018 Toyota Rav4 Hybrid Limited in the next month or so. The purchase price is known for sure, the mileage is way under the limit, the vehicle has been meticulously maintained, is in like new condition, and the purchase price is at least $3000 under the trade-in and book values.
They’re not trying to sell you car, they’re trying to sell you a loan.
If the king offers you goodies on a plater, steal the plater.
It’s easy to price vehicles aggressively when you’re adding $2000 in fees back into the deal.
Steve is a master at his craft whether you love or hate him…
He isnt
Love the 50's , 60's and 70's...Steve Richards helps bring them back
Yeah Steve the snake brings back the WORST parts of the 50s, 60s and 70s.....makes media, advertisers and politicians look good by comparison....total lowlife
I just bought from carvana to prevent people like steve from being in my life :)
And you paid more too
@@jaylmw08 looks like we found stevens burner account :)
That was dumb haha. Enjoy the 29% interest rate lmao
@@jmoo876 about 1/10th of that but I'm sure that's what a clown like you with a credit score as high as room temperature would pay 😂🤡
@@Richey24 callig people a clown when you shop from Carvana. To scared to show your acne covered face in public probably 😂
Is the "third party software" comparing the dealership's advertised prices or what these cars are actually being sold for? I could care less about the advertised price. What price are they being sold for?
How about the Tesla's approach to selling cars ?
For some reason, I'm fascinated with SR's vids but I would walk in less than 5 minutes if tried to pull any of this sh!t with me. Thank's Kevin & Elizabeth!
It's called "Know Your Enemy", and Steve is very effective in telling car buyers what not to do, listen to, or fall for.
Steve in conning the sales trainees into being able to con the customers
Just a thought. If I am a return customer to a dealership where I have been taking my vehicle to be serviced and then I get that report card in the mail that they want me to fill out as to how great the service was and I am in the mist of buying a new vehicle and this snow job is being thrown at me I think that I would be saying this in that report card to say the sales guy was a little aggressive with his proposal that I would consider going to another dealership would that get a reaction from the dealership and/or the manufacture.
Thanks Kevin and Elizabeth, great video
Our pleasure! Glad you enjoyed it!
How much money should the dealership be allowed to make then
I would like to see " Your Auto Advocate? review this same video....
Is it harder to negotiate down a car price from a popular vehicle like a Toyota Camry?
Seems likely because someone else is willing to come in and finance it for a higher price on a loan.
I have watched some of his vids... it is quickly apparent his vids are not anything i want to watch or learn from!
You and Elizabeth Rock! Thanks for all the help!
Car sales people have about as much integrity as a politician. Nuff said.
Straight calling him out 😂😂😂
If I was at a dealership listening to Steve ramble on like that, I would have fallen asleep long ago!😴
I would LOL. Literally would laugh out loud regardless of how hard I might try to hold the laughter back. Pepaw is all Boomer all the time and he has no idea how he comes across in 2024.
I'm curious if anyone's ever gone to the point of halting a car salesperson's story and word track - jump in, interrupt and go right into "let's go take a test drive"? I was going through a car purchase recently and I just let them go on their shpiel, gave them cautious answers, etc. thinking that I'd let them feel like they're in control and just tune out and focus on Homework Guyisms.
(Ended up buying it from Carvana since nothing really met all my must-haves, thanks microchip crisis for killing inventory and driving up prices)
Yes that's free market economy. The freedom to set up monopolies.
I think Steve Richards does a great job of teaching salesman to quickly close 80% of buyers. If you can close 80% of your customers you are doing pretty well and making a good living. The other 20% are savvy and have no interest in any pitch. If I was a 20 something green bean salesman I would want Steve to train me.
My next car- going with a broker- let them deal with this crap....
"Do I hear boss music?"
Steve Richards should go back to selling Studebakers or Hudson's.
Ah Steve Richards. I watched a lot of his videos about a year ago when I was looking to buy a car. Call it "opposition research".
Nitrogen-filled tires? Really?
I appreciate your channel.
Thanks, Carl. I saw your comments on Steve's obviously frustrated and nearly tearful response to our reaction videos. You provided him a good gut check. The guy is lost so far out in the pasture it's hard not to feel sorry for him.
I can speak for the entire THG Team when I say it's a beautiful thing to have truth on our side. We don't have to make up anything, just report on it. Guys like Steve Richards have done it to themselves, the entire business has done it to themselves. Since 1977, when Gallup began first polling American Citizens to find out who were the most to least trusted professions, just 8% of the people thought a car salesman was a trustworthy person. Fast forward to December 2020. It's still just 8%. Since 1977, the best a Car Salesman ever did was 10%, the worst was 5%, always on the bottom in the company of a congressman, an ad executive, and the lawyers.
We started publishing videos in 2009. Got serious about it in 2012. We can very safely say we didn't give Steve Richards, Car Dealers, or the Car Business a bad reputation. They earned that all on their own. We just tell people about it, and equip them with knowledge to defeat people who have had a bottom dwelling reputation for 45 years now.
@@KevinHunter Well thank you.
You know, I have a 2005 Odyssey that I bought new. It has 185k miles on it. I long ago stopped making cosmetic repairs because ... why? But the car still runs great. I don't care about its equity. Its use value is tremendous. Oh did I mention it's paid for? It's going to cars 4 kids when I don't need it anymore. I'll never trade it.
I love driving that car onto car lots. I have this vision of a salesman: "We ... love ... your trade. I see it has some ... dents and scratches. That proves you used it. Did you ever price out fixing those?"
"Uh .. No." 😂
"I see. If you buy a car from us we could offer you a warranty that covers dents and scratches. It would really increase your ... value." 😂😂
Funny stuff, salespeople are not your friends, their goals are in direct conflict to yours - extracting as much as possible, while you want to keep as much as possible
Kevin, your videos are like money in the bank. You saved my son from taking the GAP insurance the dealer was pushing.
Money in the bank! Yes!
This is why I only buy private party
Buying Private Party is a great way to go!
How do I get the invoice price?
Honestly, you sorta can't. Most dealerships won't give you an honest copy, because then they'd have to admit they're lying about price.
I also think internet and software pricing keeps prices high. That is to say something like Carfax Pricing is run by dealers, not consumers, and they can keep those values artificially high anytime they want to.
They let Steve out of the nursing home again . Call the home there looking for him !!!!
Hey hey, let's attack their argument, not their age.
Sorry...how we price cars is true. We use software like vAuto that allow us to see what the average market price of a vehicle is, the average wholesale price, and data on specific vehicles.
Now the average market price might be a $2000-3500 gross profit but it is fair with regard to the retail prices of other cars of the same model and similar miles in the market
Loved it!!!
I truly believe Steve Richards only subscribes to these channels that are dedicated to genuinely helping out consumers, so he can create new tactics to use against the well informed buyers that are being created everyday thanks to people like Kevin and Elizabeth.
I had to make popcorn before I watched this 😜
>waves at Richards< One less customer for you to screw over for your own gain!! I gladly tip this guy for the education he gives complete strangers. Sales practices you have relied on for the last 50 years are OBSOLETE.
Unfortunately, they're not obsolete. People continue to fall for the every single day, and it sucks.
Everyone working in Car Dealerships tell you that this stuff is obsolete, mostly because they want you to believe that it is. Then they go out and do exactly what you see here. All that happened is they added one additional lie to all the lies they told you that day.
Imagine if buying green beans at the grocery store were this convoluted.
Super excited. The clash of the titans will be huge!
The clash of the titans... lol. Yes, it ought to be huge. Steve is basically a good guy, but someone who is stuck in a very old world of predatory selling. We know of many people like him. We have a huge advantage in that we don't have to play games with people. We don't have to make up stories. We can just speak the truth, and we are going to challenge him to do the same.
love it..
How do you counter this kind of situation?
Bring a notepad. Mark down what he says. You can fold your little piece of paper up too! 😂
If you ca n't dazzle them with brilliance, baffle them with bullshit!!
Pretty much!
Hello, I have seen a lot of Richards videos and i have to say this guy is good at selling the customers a story, so I'm glad you did video on this guy, but I would like for you to do one on Andy Elliot, I would say this guy is a lot more word tracks than Richards, so you need to do one on him. I also watch these guys because its a good way to see how they use this word tracks to sell people a car.
He did one on Andy Elliot last week.
If someone gets a good deal but the customer is still mad then the dealership did something wrong. Most likely bad customer services and playing games.
Stevie does not like you! "You're a perfectly normal human being.." He says that line so much its like a nervous tick.
Steve sold 21 model t,s month in 1924 !
So how much should a car salesman earn a year ?