(REACTION): TO CAR TRAINER TEACHING (TONY SWEDBERG): CAR DEALERS 2021 The Homework Guy Kevin Hunter
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- Опубликовано: 9 фев 2021
- CAR TRAINERS STACK THE DECK AGAINST CAR BUYERS by teaching Salesmen Word Tracks and Rehearsed Responses to your legitimate questions and concerns. BOTTOM LINE: They don't care.
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The Homework Guy Team publishes videos to help Car Buyers. We don’t hate Car Dealerships. Instead, we represent Car Buyers, a goal that’s often in direct conflict with Car Dealer goals.
A CAR DEALER WANTS TO:
1. SELL every car for the Highest Possible Price.
2. CONVINCE Car Buyers to use Dealer affiliated Lenders / Banks.
3. LOAD every Car Deal full of Fees and Finance Products.
4. OFFER Lowball numbers on every Trade Vehicle.
THE HOMEWORK GUY TEAM (THG) HELPS CAR BUYERS TO:
1. BUY a Car from Dealers or Private Party Sellers at the Lowest Price.
2. PAY Cash or Finance with their own Bank or Credit Union.
3. DECLINE Dealer Fees and Finance Products.
4. TRADE / SELL their current vehicle for the Best Value.
THG didn’t give Car Dealers their Bad Reputation. For more than 40 years, dealerships have EARNED it by being the masters of predatory selling. They stalk victims relentlessly, often ruthlessly treating the most vulnerable car buyers (like seniors, for example) with little or no conscience. Car Dealers and their Finance Officers have no problem creating financial devastation for their customers with over bloated car loans, and often do. While the business has had record setting profits, Dealers never stop telling Car Buyers “We’re losing money!” That’s the bed Car Dealers custom built for themselves. We point out the traps and the flaws of the process, and help car buyers get by all the nonsense without being ripped off. We promote fairness, honesty, and transparency, and we’d love to see a few dealers join our mission!
The Homework Guy Team provides car buying consumers with information, automotive news and updates, industry outlook, buying and selling advice, and other help to level the tables. The public face of THG is Kevin Hunter and the master negotiator, Elizabeth. Tons of time and research goes into every show, planning for weeks, several projects always on the table, all with the goal of getting it exactly right. From Automotive News Updates to vehicle shopping advice and assistance, The Homework Guy Team is the best there is.
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How can The Homework Guy Videos help Car Buyers?
1. What you need to know before buying a car.
2. Information you need when buying a car at a dealership.
3. Benefits of Buying a Car from a Dealership or Private Party.
4. How to Buy and Sell Cars
5. Learn the process of buying a car from start to finish
6. Questions to ask at a Dealership
7. Car buying tips and tricks from the experts
8. How to Buy a Car with Cash
9. How to Pay for a Car with Cash.
10. Using Carmax, Edmunds, TrueCar, Autolist, or Kelley Blue Book.
11. Buying a Car out of state.
12. Taking Control of the Car Buying Process.
13. What to do if Scammed.
14. Illegal things Car Dealers can do.
15. Understanding Dealer Financing Tricks
16. How to Avoid Dealer Scams.
17. Reactions to Sales Training by Car Trainers.
Will The Homework Guy Team become the #MrBeast of the Auto Industry? Time will tell! We’ve seen amazing growth, and over 327,000 Subscribers and counting. Meanwhile, if you prefer to fix your current car, check out channels like Chris Fix or Scotty Kilmer! If you wonder where we get such brilliant financial ideas, watch the Dave Ramsey Show! But, if you just need to get lucky and be handed a wad of cash, well... see Mr Beast! 
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I used the info from your videos to purchase a new truck about 6 months ago. Set up a new email. Went back and forth with about 5 dealerships on the exact truck I wanted. Some were very terrible to deal with. Got financing through my credit union. Once we agreed on final OTD price, I told them to please have all paperwork printed and ready to sign. Sure enough, I walked in, drove the truck, signed the paperwork...with no additional fees, and drove off the lot. Total time at dealership was probably 30 mins. 😎. It was a complete different experience having some insider knowledge.
What a great story! If you don't mind, I'd love to share your story on video! If you have someone record you with a decent cell phone (hold it in landscape - horizontal), we'll add it to an upcoming video. That would be awesome. Email to info@thehomeworkguy.com and put "INSIDER INFO SUCCESS STORY" in the title. We'll be watching for it, and thanks in advance! We'll send you a THG sweatshirt as our way of saying thanks!
More like this! It's great to see how the "other half" lives.
Indeed it is! We have more to come.... soon! Car Trainers give you a very unique look into what the car business is all about.
@@BobDobbs681 I'd like Kevin to do a video on what to do when you encounter an HONEST dealer. I've essentially trained myself to distrust all dealers, so even I find a vehicle advertised with a great price, I'm hesitant and think it's too good to be true.
It is like I always say "I before E, intelligence before emotion".
That's a great quote! We're going to steal it... lol
I recently purchased a Ford Maverick from Mullinax FORD IN Smyrna Beach Florida. The MSRP of all the vehicles I looked at was lower than any other dealer I had been to. This dealer had no fees and only added the tax, tag and title to the contract. I was treated nicely throughout the process and even had bottled water delivered. The truck was detailed and filled with gas before I left. I could not ask for anything more from the dealer or John Moore my salesman.
Great report, and thanks for sharing that!
The most powerful tool you have is your feet. Get up and walk out.
True but I've walked soooooo many times, I'm beginning to wonder.... "am I really that unreasonable?" Four dealerships have allowed me to leave without so much as a thought, much less a word to convince me they can do better. Its funny, actually.
What a schmuck! I live in the Tampa area, and if I met this guy on the lot, I would immediately walk. Wonder how many cars he doesn’t sell each month! Thanks for the awesome video!
If somebody talked to me like that, with no emotion, of course I'm not going to get emotional about anything for them.
Good afternoon guys I have to say that I love your channel, I also want to say you guys mention that you don't know of anyone paying there car loans before it time I did it twice
Within your budget=monthly payments.
I'd love to see you work this guy over the phone lmao
Great video as always! Thanks.
So true, I would never buy a car from ether of the two different dealership I worked for.
Funny. Tony here is why most people hate car shopping. And a big reason why I keep cars an average of 12 years. Unfortunately I’ve been car shopping recently and have run into a few “Tony’s”. One recently came out the front door to start humping my leg before I could even get out of the car. As I always do I made no eye contact and walked the other way. He called out but I always ignore them. I never respond to someone who doesn’t approach me like a professional. Make them walk all the way over to me before I shut them down. He asked what we were looking for so I told him I had a day off so I decided to go and try to get screwed by a car salesman. He looked at my wife. She just shook her head and walked away.
I've seen a lot of this before. Your videos have taught me a lot. When I was looking for a truck in 2018, I went to my local Nissan dealership and took a test drive. As soon as we got back, I was handed off to a different salesman. I was told that was just the way they did things (each customer is handed to not less than three different salespeople before they finish a deal). I thanked them for their time and left immediately. Would you please either let me know here why a dealership would hand a customer around like a hot potato, or answer it in a video (if it's a common practice)? Thank you for your time. #TheHomeworkGuy
In my amateur opinion, turning you over to a different salesperson is just a way to keep you confused and keep the salespeople fresh so each one only absorbs a little mental stress.
They ghost you because your going to be a pain in the azz.
Damn!!!! I recently purchased a used van from a dealer "wholesaler". The guy used every trick in this video. But thanks to Kevin's videos I learned what to do and what not to do, so I breezed by all of these. It's fun to watch this and recall my experience with this dealer. Granted it was my first time buying a car at a dealer so I didn't get the ULTIMATE deal, but I definitely moved them from their price and had them throw in quick a few extras.
Funny, I went in to buy a motorcycle at a Harley-Davidson dealership and they do everything you talk about in your videos. I ended up not getting one, and thanks to you Kevin, I avoided a big time financial mistake. I was definitely high on emotion, but was able to get past it and be reasonable.
I sold books door to door in college .. We learned via sales talk as well.. And the folks that did the best were robotic .. To them it was a simple #s game.. ring enough door bells and you will get sales.
We were taught to push push push to get the sale. Don't concern ourselves with whether or not the customer could afford what we were pushing.
I didn't sell much at all .. but it was a very good job to allow you to learn to be able to talk with people. I will confess I went off script and tried to be myself.
Again, I didn't make much money but gained a lot of confidence being comfortable talking with folks.
Best worst job I ever had. :)
What an informative video.
Could you do a video on ordering a new car.
This is a great idea. I vote this one, Up! #TheHomeworkGuy
I love and learn so much from your reaction videos. Thank you!
You are so welcome!
Great video. Thank you.
Glad you liked it! Thanks for stopping by to visit our channel!
i just love it when a person says things that prove they were listening closely. To me, that is basic politeness.
Thanks for this and all your other great videos. They are very useful.
Judging for the thumbs down, as of today 6 car dealers have watched this one. :)
Great lessons!
Glad you think so!
can you do a training review on Steve Richards videos? He seems to think he's "helping" the customer buy.
Steve Richards is head, neck and shoulders better than this fool!! I could almost see buying a car from Steve Richards. I wouldn't want to spend 30 seconds with this asshat.
Another great video!!!
Glad you enjoyed it!
Kevin... thank you! Say HI to "Elizabeth"!
This is such amazing information Kevin! I have a file with numerous videos of yours. So when it comes time to buy my next vehicle, I'll review the videos and be Absolutely informed! Thanks Frank from Georgia.
Hey Frank, I was listening to you and have just the right car for you! lol just kidding I almost threw up typing that. I have a request though if you don't mind: could you please share the names/links to Kevin's videos that you found to be most helpful in negotiating a car deal?
@@sammyswank1158 11 Fake Fees Not to pay Role Play is a great one.
@@JUAN75001 Sweet one thanks! I also like "GAME PLAN YOUR 2021 CAR PURCHASE! No Headaches or Games!"
@@sammyswank1158 Thank You I'm going to check that video out.
I do have a question I noticed that on the used cars they are price charges on the package the same charges that anybody pay at the beginning when the car is brand new sample GPS leather seats sunroof are these legal please explain thank you so much I enjoy your show
Also, do a video on Steve Richards
Ah... good 'ol Steve Richards. Yes, we'll roll that one out too. Many people have asked for it!
@@KevinHunter Better yet, do a live debate with Steve Richards lol.
Talk about the scuziest fecal matter on the planet! Richards has earned his spot in the pits of hell for his efforts to destroy young peoples lives early on. Not certain even mentioning his name is even worth it?
And just subscribed.
Welcome aboard!
Just watched some Andy Elliott videos. Ohhhhh....Eeeeemmmm....Ggggeeee. The Swamp Thing lives! His training is the best summary and exemplification of old-school, word-track slinging, slime spraying customer manipulation I've ever seen.
@Kevin Hunter -- I'd love to hear your thoughts on his stuff - especially his "meet and greet" video: Car Sales Training: Meet And Greet/Fact Find And Qualify (The Dominate Buying Motive & Hot Buttons!) - RUclips
Yes, Yes, Yes! More breakdowns of training videos would be great! Thanks for this one (and all of you other ones).
Love to buy a hoodie but is that as low as you can go? Hoodies don’t cost that much.
Kevin,
Appreciate you making us all smarter car buyers with your knowledge and experience. You should do more videos like this on car salesmen and the tactics they use to "close the deal". I've watched quite a few videos from other salesmen to learn what they might do at a dealer. Thanks for everything!
Hey Kevin, can you do a video on how to negotiate for a car that has to be ordered. Any differences from buying a car on their lot? I have a particular car color I want, and don't want to have to pay MSRP to get it ordered up.
Yes, factory ordered cars by the consumer? That is on the board to air next Wednesday... so your timing is perfect!
Can’t wait to see that video next wk too
Here's our new video on Ordering a Car from the Factory. We aired it early. Hope it answers your questions! "FACTORY ORDER YOUR NEW CAR & SAVE MONEY! 2021 Auto Expert: The Homework Guy, Kevin Hunter" ruclips.net/video/ZxNrwGDJPZI/видео.html
It was a long time ago, but ordered cars were almost always at MSRP, especially if a in demand model. Dealers and sales people aren't a huge fan. Hope your experience is better now than when I worked IT for a dealer.
So if you're going to finance through your bank do you tell them immediately or do you tell them last minute
Lawyers are quite skilled at the Socratic method, using leading questions to elicit a desired result. I wonder if Car Salesmen have a really hard time selling to good Attorney?
Kevin, on another video you stated ,to make a copy of you’re drivers license and then write down on that copy write down that you do not give permission to pull a credit report. I have done that ,but some say they have to make sure you are license to drive there cars,so what do you do? I had another dealer, ( Toyota of Clearwater) tell me unless I don’t give them a phone number I can’t test drive there car! I walked! I will never go back to Clearwater Toyota!
So what do you do when you want to test drive? Will they let you without giving them your license?
I saw this video right after getting out of the shower. I feel like I want to go back and shower again. What's the best soap for getting rid of slime? I think it's important to identify the FIRST time one of these tricks comes out, and put a stop to it.
Saleman: "What's your phone number? Is it 712...?"
Me: "We're not there yet. Let's not get ahead of ourselves, okay?"
Salesman: "What kind of monthly payment were you looking for?"
Me: "We haven't even landed on a car yet. What do you say we do the important things first?"
"We're not there yet" is my go-to answer. "If I could find the right car..." - we're not there yet. "Were you looking to buy, or lease?" -- we're not there yet.
The snakeoil salesman in the video is right about one thing: Control is important. So, don't give yours up. Every time he tries to force his agenda, reassert yours. Give him a chance to catch on, and if he doesn't change course, LEAVE. "I've tried to be patient here, but you seem more interested in pushing your agenda than meeting my needs, so I'll wish you a good day and leave you to your business." If he's not willing to listen and let you guide the flow early on, it will only get worse once he smells a chance to "close" you.
Great feedback, Evan. Spot on. Take control, keep control, and you have a good chance of getting what you want.
@@KevinHunter Hey -- thanks, Kevin! I'm going to be placing an order soon. I did the entire fact finding and negotiating process via email, and the results were pretty amazing. I landed an offer well below invoice and only had a couple of tiny things on the deal to clean up. Reaching out to a dozen dealers with the same request allowed the best dealers and offers to bubble right up to the top with very little effort on my part, and the whole mood of the process was 100% better than the normal in-person sparring and jousting. I think it's really important to separate the process of finding the car you want from the process of negotiating the deal. I researched the vehicle until I knew exactly what I wanted, and then went home to start dealing. I'll never try to do both at the dealership again. If you ever want details on my experience, I'm happy to share. #thehomeworkguy
We will Premiere our video "Factory Orders" tomorrow morning. Sounds timely for the plans you have. Hope it gives you a tip or two you might not have thought of. We look forward to your feedback on it.
@@KevinHunter Too late. I placed my order yesterday. I ended up $5,000 under invoice.
Here's our new video on Ordering a Car from the Factory. Hope it answers your questions! "FACTORY ORDER YOUR NEW CAR & SAVE MONEY! 2021 Auto Expert: The Homework Guy, Kevin Hunter" ruclips.net/video/ZxNrwGDJPZI/видео.html
After watching this I realized how much I pissed off car sales peoplewhen I forced them to do things my way. I don't regret it one bit.
After rewatching this, I gotta wonder how folks go for the whole you and the salesman vs the manager trick. Aren't the manager's the guys that cut their checks for them? Lol
Do they need to take possession of your license and insurance card, to take a test drive? I don't think you can get around that, can you?
@@scottr2706 I was asking, since once they have your license, they will put you in system, like the video was talking about? Thanks
@@Jeffrey7348 Also in one of Kevin's old videos, he talked about this, and also specifically said that on that copy you give them, to write directly on it, something like *"CREDIT CHECK UNAUTHORIZED"* or *"NO CREDIT CHECK AUTHORIZED"* or something like that (can't remember the exact words). The goal though, is to *NOT allow them to do a hard credit check behind your back!!* A lot of the slimy dealers would do it.
"If you have to TRICK people into doing business with you, you're not getting it!"
This piece of advice travels all over the world, and across all businesses.
In foreign countries, in ANY country, avoid the restaurants in the "big city touristy" areas with waiters trying to call you in from the sidewalk. If the food is good and the prices are fair, there will often be a line outside, and often you'll need to ask your hotel concierge to make dinner reservations for you.
Do your research before you go, whether that's to a car dealership or on vacation.
Thanks for your informative helpful videos Kevin. I'm looking at getting a truck next month, but there are specifics I want that are unavailable in my area. I have found some on cars.com and I intend on financing through my credit union. I understand by having to fly in and drive it home, I'm forfeiting walk away power. Any advice as to negotiate this deal before I get on a plane?
I have purchased vehicles out of state several times, as have many others on our THG team. Hammer out all the details on the vehicle before you go. Have them email you the copy of the contract you agree to (feel free to edit as many times as needed), and only after you are completely satisfied do you make the trip.
@@KevinHunter great, thank you. Love your channel, I tell everyone about it.
So essentially it's don't ask "yes" or "no" questions.
Would love to see Elizabeth go up against this guy!
My sister paid dearly for being impatient and impulsive and then being too stubborn to want to change the bad deal she had signed herself up for.
My sister was just barely two years past her Chapter 7 bankruptcy date when she suddenly decided she just had to trade her car in for a different newer car.
The car salesman said to her "The preferred bank for subprime deals at this dealership has a rule that the car has to cost less than $XXX. There is only one car on this lot that costs less than $XXX. It is a 2015 Ford compact sedan. Do you want to buy the car?" My sister has always driven a small four door sedan. However, she was not planning to buy the Ford brand On the other hand, she was impatient to get into a different car. She ended up saying to the salesman "OK Whatever. Where do I sign to seal the deal?"
That is how my sister got a 22 percent five year car loan in October 2018. I have been trying to gently persuade her to consider refinancing. I told her "Wouldn't you like an extra chunk of money to spend on groceries every month? You could probably get a better interest rate now that you are farther away from your bankruptcy discharge date."
Yikes! And here I am complaining about 2.7% vs 1.9%.
@@confidentlocal8600 Strange, nasty things happen when you impulsively decide that you just have to have a different car when your credit score is below 600.
If only I could persuade her to refinance the car loan, she could probably qualify an interest rate that is half as big now that her bankruptcy is more in the distant past.
TWENTY TWO PERCENT!? That is a credit card! I didn't even know car loans could have interest rates that high.
@@atmostech7127 Welcome to the world of punitive interest rates. If you are smart, you refinance that car loan as soon as your credit score goes up significantly due to good behavior [ aka paying on time consistently on for six or seven months ] on your other debts.
do steve richards
He's on the board!
I've walked out of dealerships because the salesmen wanted me to fill out a credit application.
Can you sell "Is that the Best You Can Do?" fridge magnets and key chains? I would buy them
Hello
Another vote for a key chain that says "Is That The Best You Can Do?"
He says he makes 7K minimum, even his first month starting. That was the first lie, and he's in an apartment. How much does he actually make. Probably 75K a year tops, pre tax.
It sounds like the salesman wants to get you hyped up like a toddler in a grocery store saying "I want it, I want it, I want it!!! I must have that candy!!"
Hello
"I am a new Sales Rep" HOW NICE! The new Sales Rep has wiley veteran staff in the back! Also, the Sales Rep is just a messenger running the numbers back and forth to get you take the deal the managers want!
If I buy a car every few years (which I did) and YOU sell a car everyday (which you did), then YOU have the advantage over the car salesman/woman because of your experience and videos like this. Please consider becoming a car broker as you have the skills for it and we, the majority of commenters, don't. I'll be happy to pay you for your skills.
Great video!!! Please do one on Andy Elliott!!
After watching tons of your videos I think I'll avoid a dealership and buy online
Car salesman also lie about their income.
Anyone else notice the background is of a tiny basement apartment? If he's making 8k/month and that is all he can afford is he living in NYC or San Francisco? ;)
Yes, it's a cheesy little apartment. Quite funny, really.
This is why I hate buying cars.
Someone take this sales kid off the caffeine and maybe give him a quaalude. He just keeps talking with a huge run on sentence
You know the comment if I could get you a certain price would you buy now? I used a phrase my dad used "If the queen had a set of balls....she would be king" The salesman told me to leave !
I am a old fart, after watching your video I look back and see where I have pissed off a lot of salesmen through the years. When they try to get me emotional about the car I always tell them it is a hunk of metal that serves a purpose. My response to "what brings you in today?" has always been My car, I certainly didn't walk. When they ask what payment are you looking for I always say as low as possible over the shortest period time.
My response to “what brings you in today” is always something sarcastic like: “I heard the wings here are awesome” or “I’m just trying to ditch the cops”. But the best is one time I said “word on the street is you give happy endings”. Each on elicits a very snarky response to whit I say “ask a stupid f****** question, you’re gonna get a stupid f****** answer”. I have ZERO respect for car dealers/salespersons.
I love that super high intensity training spells S.H.I.T.
Well, there's a story. Car Salesmen and Dealers would come on the channel all the time and say, "This guy is full of S.H.I.T. He doesn't know what he's talking about." So, we decided to have fun with it, and launched Super High Intensity Training for Car Buyers. Funny thing is that it's been well over a years since we've heard any of their "He's full of it" comments. We stole their thunder! Anyhow, it always puts a smile on our face to give our viewers a little more S.H.I.T. and know when they take it to the dealer and throw it in their fan... it makes a mess out of their dreams of another screwed over customer.
@@KevinHunter after binge watching numerous videos of yours, I was able to knock five thousand off the otd price .4 square was tossed out the window. I was skeptical of my possible success due to the circumstances we are in. Thank you.
When does he come up for breath?
Good point. The constant chatter is a learned habit. They think if they talk enough, you won't think too much. Precisely what they want.
Thanks for the plain talk about what to expect.
if you want to see what buyers really don't like about the car business, check out "The Sale Remains the Same" channel on RUclips. He teaches F&I Managers how to extract maximum pain from a customer. Hopefully, he is a dying breed.
3:98 point: It really isn't arrogance to say, bluntly, that customers make excuses. They DO want a car, but don't want to admit it. It's a lot like the girl you meet. She does want to fuck, but does not want the responsibility of saying yes. Like women, customers want you to be a flawless mind reader, a daddy and mommy all rolled into one. Most of the time you really do have to MAKE them do things that they already want to do. In America, the majority of persons live under the total illusion that they know what they want. The reality is, they want the things that they are told and conditioned to want. Like children, they have no actual real idea what is tangibly good. As long as you make them FEEL good, that is all that matters to them. This is simply the reality. There is really no difference here between Tony and Kevin. Kevin is SELLING you the feeling "I can outsmart the dealer", and Kevin wants you to PAY HIM for that feeling.
I get what you mean, but they are not trying to control the customer, they are trying to control the situation. Still a bad thing, but it is different than trying to control a person.
The situation isn't emotional. The customer is. If he's playing on emotion, that's not about controlling the situation -- that's about manipulating the customer.
@@evanwindom3265 Interesting. Perhaps I misunderstand this stuff more than I thought.
Evan nailed it. Without question, they are manipulating the human being, and thereby control the situation. The desired outcome: They want you in a car with the highest profit potential possible. Ticket to this outcome: Get you so emotionally involved that you forget about reasonable logical thought processes. You throw your budget and wallet concerns to the wind. Your caution gone, the "go big or go home" idea is driving you to the end. They only want you thinking about things they give you permission to think about.
Take the same kind of manipulation to any other decision making process and people start to say "This is clear mistreatment. It's immoral, unethical, even cruel." The things a person commits to or signs under such duress don't stand up in court in nearly any other setting. When a salesman takes action on someone that is intended to get them to do something against their will or better judgment, they are also stepping across a legal line in pretty much any state.
@@KevinHunter I am a bit embarrassed I missed that.
867-5309 are the next digits you get from me.
Is this liar Steve Richards when he was 22-25 years old?
Mr. Hunter, thank you Sir, for your hard work in producing this information.
Out of all the trainers you could have picked, you picked this guy? Could’ve gone with Steve Richards, Brian Maxwell, or Andy Elliot. There’s always gonna be videos from the other side, the salesmen. But yea he’s pretty sheisty.
Pretty easy to explain why. He's one of the light weights, newbies in the business. Yet, his stuff fools people. The reason we started with him is to demonstrate to people how quickly these guys get sucked into the kool-aid at the dealer, and start to believe it's the way to treat people. We have the others coming up!
Another great video, Kevin. I can't understand why you don't have millions of subscribers. Everybody hates car dealers and everybody hates being ripped off.
Years ago, when I took my daughter to get a car, the first thing they did was have her fill out a credit application. Then they tried to charge us $2,000 over what she was approved for (because she had her daddy was there to make up the difference.) They wanted $14,000 for a $7,000 car. We should have left but my daughter needed a car fast, so I was stuck dealing with these jerks.
Salesmen are trained to get you to say "Yes". They will ask you a series of questions so you say "Yes" over and over. Consider how that affects your sales resistance (ability to say "No") when the salesperson keeps "making sense" by asking you things to which the only logical answer is "Yes". After he takes down the "Yes" road, it's so easy to say "Yes" to "The Deal".
When I used to work at a dealership, if I let a customer leave without getting their phone number and information I would get yelled at and my manager would say "the dealerships spends $450 in advertising to get customers in. You just let $450 go out that door!"
You should share your story. Maybe get in one of Kevin's videos or something.
@@multimeter2859 thanks, I'll definitely consider it
Best video yet! Gotta do "30 year sales vet tries to take me down " next.
Can you analyze Andy Elliott? I am subscribed to his channel.
After doing these reaction videos to his massive hype nonsense, an anonymous source sent us the federal court transcripts which contain Andy's entire testimony under oath, with him admitting to some of the most heinous crimes I've ever heard of in the car business. He's a conman, through and through. He earned $700K in a single year by fraudulently making up down payments for customers called King Cash, nothing more than fake money. He wrote fraudulent Total Loss Letters to lenders about severely underwater cars customers had, saying they had been totaled (to get rid of the vehicle). He paid cash bribes to a credit union loan officer to get loans approved that never should have gone through. His success is built entirely on fraud. I only follow him to warn people about thugs like him.
Do more videos like this, especially from the Los Angeles area
"When they put you in the system", is there a time period when they can no longer claim you as a customer?
Sometimes, depending on the dealer. Usually two years later... seems like forever when the first guy didn't do enough for you to remember who it is. Funny business... Lol.
Hey Kevin, I have spoken to multiple people who have bought EV cars and they indicated one thing that there is no negotiating b/c EV is new in the market. What are your thoughts?
Any new product to the market automatically has dealers playing games with them, so no surprise there with EV's. When the market is flooded with them, the novelty will be worn off. Sorry, not going down any time soon since conversion to electric cars (and the infrastructure required to charge that many automobiles) is enormous and costly.
@@KevinHunter, I have a 2018 BMW 530e which sucks when it comes to hybrid mode. So I am thinking of looking into something else. My plan was to look into the new Ford Mach-E or the Audi E-Tron GT (which hasn't come in the market). BTW, I love your videos, and next time I ever go to the dealer I make sure that I read up the numbers and make sure that I can afford it especially the crazy fees.
I like when you play off the salesman and break it down, thank you
I like the smart alleck response, like, 'well I came in because I heard you have the coldest soda's for miles and a free espresso bar." Or better yet, "You mean this is a car dealer, not the emergency room or the outpatient clinic to get a colonoscopy..?" LOL Sorry Kevin, love your videos..can't help but make fun at these nut jobs.
Hey, you should feel totally free to have some fun with the lot guys. Do it. You'll drive away having enjoyed your car shopping experience... and you didn't even buy a car yet!
This guy has about 12 subscribers.
By "this guy," I'm assuming you are referring to Tony Swedberg. It might surprise you, but his channel is above 30K... which is more than Andy Elliott's 22K. Among car trainers, he's actually one of the top ones if sub measurement is what you go by.
@@KevinHunter I should have checked that out and I apologize for the sarcasm. I enjoy your channel except for all the sarcasm.😀
My answer to many of these questions is “ You don’t have a need to know.”
Any sales guy that speaks like this boy with an attitude, I’m walking.
Starbucks coffee? I’m outta there!
There’s a wave of newer car salesman and dealerships that are realizing customer service and good products are the way of the future. Not sleezy 90’s tactics
I got out of selling cars several years ago and I was the total opposite of this dude. I was a logical seller and very frank without being offensive. I put a premium on my time and was very professional. If I felt that a customer was wasting my time or playing games, they got shown the door.
Ya know what's funny. It's car shoppers who like to play games more than car salespeople. Shoppers love to feel "they won" or got a "good deal" so what do they do? Run to the car dealership. Why not just buy CarMax or carvona? One price that's it. Yes they are popular. Not everyone goes to them. I wonder why?
i worked with a kid ,he was in parts making min wage. he was kinda on the lgbtqrst bandwagon, and used the word "like" every 5 damn words. Well he leaves a small time dealership and gets a salesman's job at Nissan in a much bigger city making 60K his first year, no shit, but his main clientele was of the gay variety . so evidently it pays off for some
I'm getting annoyed just listening to this guy. I got burned once with a dealer swap. I paid for the car with $10 bills.
TL;DR:
The most important thing in the world is sincerity.
Once you learn to fake that, everything else is easy.
They always tell me they need my license and phone number because they have to prove to their boss they have been meeting with customers
Yes, that is a REALLY BIG REAON. Proof that they are working... which has nothing to do with your car deal. So, don't give them the license.
@@KevinHunter I only give the license for the test drive. At the same time, I tell them I don't consent to a credit check or having my information retained (I can verify this later and they know it). The good places clarify that it's only to confirm that I'm a licensed driver (reasonable).
Only once I wasn't allowed to test drive the car (a used car) licensed or not because it was a manual, and I disclosed to them that I only had two HOURS of experience driving a manual! 😂
The salesman drove the car. Since I already drove the automatic version a few times as a rental, I knew what to look for in terms of problems even from the passenger seat. Everything checked out, so I bought it.
I wonder how many “first sales” he made. 🙄
I think that bastard just gave a tell that he works somewhere in Pinellas County Florida around Saint Petersburg since he mention a Clearwater dealership. Be on the lookout and just say no!
Question - "What brings you in today?" Answer - "I need to use the rest room, I have one hell of a big shit coming out" My philosophy is simple - a stupid question deserves a stupid answer.
So this 5 year sales guy is basically preaching lies and deceit is the only way to sell a car....wow sad ... this is why people hate sales... what a douche... Thanks Kevin for always teaching everyone how to walk through any sales process... your channel has really helped a lot of people...Thanks again!
Thanks for your comments! Your observation is spot on. In just 5 years, Tony Swedberg has become convinced that skating on the other side of the truth is something car salesmen should do, so he coaches them to do it. It occurs to him occasionally that people should really be telling the truth, so he contradicts earlier statements by saying "You should find out so you don't have to lie." Why wouldn't he say "You should never lie to people." In order to keep a job at a dealership and do what the owners expect of you... and to never get fired... you have to learn to lie a lot. Why? Because the "value proposition" the dealer puts out there is built on a lie from start to finish. To sell it, you have to add to the lie. Told long enough, the lie feels like truth, and that's the kool-aid that seems to infect the minds of many in the business.
I would love to see a reaction video to Andy Elliott. He’s famous for training on how to overcome objections and using stupid scripted word tracks.
Andy Elliott is coming up soon!
@@KevinHunter can’t wait to see it. In one of his videos he talks about diversion basically distracting customer so they don’t try negotiating. Obviously screwing them on deal. Watching his videos and knowing what salesmen are up to has made me an even smarter buyer.
@@KevinHunter Great! I'm looking forward to your critique of this sleaze ball's tactics. He certainly isn't anyone's "best friend"...
"Great news! $599 per month for 120 months, just sign right here and I'll get your new car cleaned up for you." Then, before the customer can open his mouth, "Oh, I'm terribly sorry, I almost forgot to ask. When would you like your payment due, the first or the fifteenth? What works best for you and your family?" 🤢🤮
Can you do one on Andy Elliot?
No
I'd rather go to the dentist!
If someone keeps talking rapidly and nonstop, I turn right off. Toooo slick for my taste.
he would never sell me a vehicle!
That guy is pretty slimy. I'd run away if he approached me on the lot.