I have that contain and train system. I collar is working like it should while my second one acts like it’s connecting but never responds to my remote signal once the collar flashes after 5 times
We are sorry to hear of this issue with your SportDOG Brand® Contain + Train™ system. If the second receiver collar responds to the containment system, but does not seem to respond to the remote transmitter- there are some troubleshooting steps we can try. Please reach out directly to our Customer Care Team at 1-800-732-0144 for troubleshooting assistance. Our office hours are Monday through Friday 8 A.M. - 8 P.M. EST and Saturdays 9 A.M. - 5 P.M. EST.
Thank you for your question, Dylan. The X-series remote training collars are not compatible for use with the in-ground containment systems. If you want a collar that can offer both containment and remote training capabilities, you would need to Contain + Train™ Receiver Collar (model SDF-CTR).
We're sorry to hear you've had difficulty pairing these items, Jason. They are compatible, so this is certainly unusual. So that we can assist with this, please reach out to SportDOG® Customer Care directly.
I had the 425x. Transmitter went bad so I bought a replacement but was never able to pair it with the receiver. JUNK. I won't buy anymore SportDog brand.
Hello there, thank you for sharing this experience. We're sorry to hear your replacement transmitter will not pair to your receiver collar. This may indicate there is a compatibility issue. We are happy to assist you in getting your system back in working order. Please contact our Customer Care Team at 1-800-732-0144 for further product and warranty assistance when you can.
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I have that contain and train system. I collar is working like it should while my second one acts like it’s connecting but never responds to my remote signal once the collar flashes after 5 times
We are sorry to hear of this issue with your SportDOG Brand® Contain + Train™ system. If the second receiver collar responds to the containment system, but does not seem to respond to the remote transmitter- there are some troubleshooting steps we can try. Please reach out directly to our Customer Care Team at 1-800-732-0144 for troubleshooting assistance. Our office hours are Monday through Friday 8 A.M. - 8 P.M. EST and Saturdays 9 A.M. - 5 P.M. EST.
Can you use these collars for underground fence systems
Thank you for your question, Dylan. The X-series remote training collars are not compatible for use with the in-ground containment systems. If you want a collar that can offer both containment and remote training capabilities, you would need to Contain + Train™ Receiver Collar (model SDF-CTR).
Just bought the SDR AXF collar but cannot sync it to my 825x remote (model SDT00-16674)?
We're sorry to hear you've had difficulty pairing these items, Jason. They are compatible, so this is certainly unusual. So that we can assist with this, please reach out to SportDOG® Customer Care directly.
Will the fieldhunter/sport hunter 425x add a collar pair with a wetlandhunter 425x controller?
Thank you for your question! You can absolutely pair an add-on collar for the FieldTrainer 425X to the remote for a WetlandHunter 425X.
I had the 425x. Transmitter went bad so I bought a replacement but was never able to pair it with the receiver. JUNK. I won't buy anymore SportDog brand.
Hello there, thank you for sharing this experience. We're sorry to hear your replacement transmitter will not pair to your receiver collar. This may indicate there is a compatibility issue. We are happy to assist you in getting your system back in working order. Please contact our Customer Care Team at 1-800-732-0144 for further product and warranty assistance when you can.