How to Diagnose Control and Programme Problems with a Dishwasher
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- Опубликовано: 7 июн 2024
- How to Diagnose Control and Programme Problems with a Dishwasher.
How do you diagnose problems with a dishwasher? A common question for dishwasher owners when it comes to controls and programs, and one eSpares are here to help answer!
If your dishwasher has no power, or if your dishwasher is dead completely, this is one of several problems that can because of dishwasher control and programme issues. In this video, we show you how to test a dishwasher with a multimeter, which includes guiding you through checking for continuity in a dishwasher, to get to the bottom of any problems or faults appearing.
You can get hold of a multimeter at the following link if you don’t already own one.
www.espares.co.uk/search/gc20...
For any other dishwasher spares or accessories, head to the eSpares website.
www.espares.co.uk/browse/at10...
If your dishwasher isn’t draining properly, we can help you fix that too! Just watch the video below.
• Dishwasher Not Drainin...
And finally, if your dishwasher isn’t cleaning properly, this is another problem we can help with. Click the link below to learn more.
• How to Get Your Dishwa...
Want to skip straight to the information you need? Here's what we talk about in each part of our video:
0:00 Introducing the video
0:11 Suggested video: How to Diagnose Draining and Motor Problems in a Dishwasher
0:21 How to check if the dishwasher is getting power
1:35 Checking the continuity between the plug and control board
4:31 How to test for power shorts
5:42 Looking at program problems and fault codes
7:05 How the dishwasher operates
8:09 How the drying cycle works
8:34 Precautions before replacing the control board
9:09 Suggested video: How to Get Your Dishwasher Cleaning Properly
Don’t forget to subscribe to our channel for more videos on appliance maintenance, step-by-step repair guides and all other things eSpares.
Thanks for watching! 
Хобби
excellent videos very helpful,,about time we have someone helping and showing how to diagnose issues,Thanks
Very professional presentation, very well done. I suspected a PCB fault with our BEKO as my wife has been reporting all kinds of problems with our´s, which is only a few years old. Just spent all evening on it, had half the thing in bits (not 100% true, just felt like it!) and put it back together, few more questions directed at wife, and then i looked at the supply water tap. It was almost totally shut off!! Now it´s getting plenty of water through it seems to be working like new!! Oh how we both laughed! Well, she did!!
+bigwivit Thanks for the comments, It's surprising how often little things can cause major problems and that is why we put together our diagnosis videos to help identify the causes. Glad you sorted it all out, may we suggest some other very useful video for most people to watch:
ruclips.net/video/ifWK9df1qgg/видео.html and ruclips.net/video/uKBy-9NEF5A/видео.html
Thanks once again for the advice. I've double checked the drain pump resistance, its reading 223 ohms. All of the pipes, as far as I can tell, are clear of debris, and my machine doesn't have a non return flap. I can't see anything that resembles any sort of mechanical timer. Would I be right in thinking that the timer is part of the PCB? If so, is there any way of testing it? Also, is there anything else that I should be looking out for? Many thanks.
very informative video. thankyou!
Thanks Chrissie, glad you liked it.
Like the bit right at the beginning to check the fuse. So many people forget the simple things.
Hi Tom, thank you for the comment and an important thing to check.
Very good site help me alot
Quite advisable to check continuity in the neutral on the supply flex also as a neutral fault will also cause it to be none responsive !
Hi Vincentmarwick, thank you for the advice and very helpful, so keep up the good work.
Great tutorial. Can you say something about the so called AquaStop ? How they work etc.
Seems to be an UK Plug / Machine / Setup. In Switzerland we don't have the fuses within the plugs, instead they are built in the device itself most of the time.
1videoshow On some 'new kitchen' installations in the UK we wire the appliances in to 'wall plate connectors' and have a switch bank above the counter tops to isolate each appliance. As far as I know the wall plates or switchbank will be fused as well as fused and the house fuse board. Aqua stop hoses move the inlet valve to the tap and connect it through wires in the hose. In a cold environment (unheated utility or garage) if the temperature drops enough to freeze then even if the hose were to rupture no water would flow until the machine is turned on. Thus helping prevent flooding.
Sir... After messing with my Blomberg Dishwasher for 3 or 4 days, I stumbled on to your video.
It all started with a drainage problem... I believe my daughter may have put a plate in without properly scraping whatever food into the compost bowl. The Drain hose had about four inches of the fruit and vegetable section sitting at the end. Easy Fix!!
put it all back together turned it on... and No Water!
For me this was too much of a coincidence that a drain problem turned into a water solenoid issue.
Completely FLUSTERED!! I started looking around the Web for some kind of help.
A ton of useless videos out there. or mostly for the older style machines with the Float Valve in the tank.
I decided to watch your whole video as this machine is more modern... at about the 7:25 mark you said it! Expect about a 20 second delay before the water starts to flow!
I wasn't waiting!!! Starting it... No Water... Stopping it.
I literally took my machine apart about ten times!!! Tested everything Twice!
All that to say... Thanks!
Jeff D in Montreal.
+truckerjgd56 Most engineers have been caught out at one time or another, Thanks for your comments and glad you have resolved your problem.
Thank you Sir
Hi ashok, thank you for your post and you are welcome.
Thanks!
You are welcome. :-)
Hi! My Bosch SGV33E13EU started by not drying the dishes a few months ago. A week ago it suddenly became completely dead. It doesn't light any of the LEDs/display or any indicator any more. I have tested the switch and seems to let voltage in when toggled (220v). I observe ~125v between the big wire that seems to feed the control unit and neutral, not sure if this means anything though. My question is, considering that the control unit doesn't light at all, can I assume that it is the control unit what is dead? Or, is there any other faulty component like the heater, thermostat, pressure sensors, water sensors, etc, what could lead to the control unit not lighting at al? Many thanks!!
Hi J. Carlos Muro, the first thing is please do not test anything live, your dishwasher can be fully checked using a multimeter with the dishwasher disconnected. The video does show testing from the plug to the PCB and if everything else in the circuit is ok then suspect the board.
Great video thankyou! I have the same make dishwasher Gorenje GV62110. And the programme button has stopped working.....LED lights flash once when powering on then remain off, the power button remains on. The prog. button clicks when pressed as normal, have gone through troubleshooting, opened up the control panel; the covering over the wires did feel damp, but that's all I could see. Have bought a multimeter today to attempt to investigate further.
So, I've done the tests as in your video and have concluded that the control board needs replacing. Are you able to tell me whether there is any need to 'programme' the replacement board on this model? : Gorenje GV62110, thanks. Great videos on your channel by the way, a great help.
+MissMochynbach The control board for your machine does not need programming and is shown here: www.espares.co.uk/product/es1642846/dishwasher-pcb
Hi Josh. Thank you for an informative series of videos.Can you help with a SMEG LS19? The water comes in and the washing starts. And then it stops again. We can click it to proceed, but it cannot finish and the water stays inside the machine. ? I am trying to dismantle the control panel, however it is a bit tricky as the controller on the outside does not come of, so I cannot get the control panel fully of??Please help or redirect, please, to someone who can.
best regards
Niels Kongshaug
The most likely cause of the problem Neils is a blocked drain pump, watch another video for more information:
ruclips.net/video/M0W9pzBZ-DI/видео.html
Niels Erik Garde Kongshaug
Niels Erik Garde Kongshaug dishlex 100
Hi great video but am struggling to find a fault with my hotpoint Aquarius fdm550 it starts the cycle buy draining checked that that works ok but after about a Minute the wash and end lights flash fast together quickly I can't seem to find what the fault code means any help would be great thanks
Hi Gixer, it sounds like the water fill timeout has been activated. check the inlet valve and for any blockages affecting the water supply to the machine.
eSpares thanks I will have look at that thanks for the reply much appreciated
i, my dish washer model SMI40E05EU Bosch shows led # 7 (brush) blinks and led #11 is on.
please advice
thanks
Hi Shuki, we cant find information on this fault code, does the machine start washing or not fill at all?.
Our Bosch dishwasher is tripping the electrics in the drying cycle. No error code as when the power is switched back on dishwasher returns to the initial switch on screen as if it hadn’t washed. Sometimes the water doesn’t get hot. Sometimes it does get hot. Is this likely to be the heater or the control board?
Hi, you might find our other video helpful here, which details what to do if your dishwasher isn't heating:
ruclips.net/video/7b1-M_WKYJs/видео.html
Hi, I have an issue with my GE Profile PDW8280J10SS Dishwasher where the heating element is not heating up to dry the dishes. I took out the heating element and it tested fine. I had purchased another heating element and i received the same test results when using the multimeter. What can be the cause of the heating element not heating up? Would it be the control module?
The problem could either be a faulty control board or a thermostat (if fitted) in circuit with the heating element.
I want your assistance I have problem with the dishwasher siemens enr. se58a560/42 What it does is gets the water stops warms Wash normally and after a while it turns out the water up here working properly after the motor operates only without washing systems have gotten water This makes it up to finish the program Thanks
Check if water is leaking into the base causing it to empty and run the pump as it has detected a flood.
I have a KitchenAid and only half of the control panel works. Would that be the control panel? The lights on the left-used to select the cycle work, but the lights on the right do not light up-to turn on or cancel.
Melisa Bellantuono It is likely to be the control panel or the button unit.
Hi, I have isuues with a whirlpool ADG7650 dishwasher. The intensive and eco cycles stop after the draining step whereas the express cycle works fine. My guess is that it's an electronic problem. What do you think?
Likely to be a problem with the timer motor, thermostat, or heating element. You should check these for faults by using a multi-meter.
Thanks for your answer, I will try that this afternoon and I'll let you know. I'm just not sure where to find the timer motor.
We had problems identifying your model number, on your machine you may have a control board that operates the timer function so this could also be the problem.
hi my kenmore 665 not work only star light sensing i know the heater element is borken you think ? if is this the real problem because not enter whater ? i chek the termo fuse is good tester sound but heater element chek say 1 in tester
Hi Giovanni, you will need to use a multimeter to test the heater before suspecting anything else, also this video will help diagnose heating problems ruclips.net/video/7b1-M_WKYJs/видео.html&t
hi have changed dispenser on d/w but it still isn't dispensing rinse aid????
If you watch another video you will see where we have sent you to an image of a typical dispenser: ruclips.net/video/MDideDjjuEU/видео.htmlm53s
The red solenoid pulls the two white levers and at the top left is the rinse aid pump. If the flap opens to release the tablet then then that is working. Try repeatedly manually operating the lever to confirm the pump is working.
I have a whirlpool gold quiet partner 111 dishwasher
water runs in and pumps out but spin arms don't move. I have complete cleaned it out.what could be wrong?
It is likely that although the drain pump is working the wash pump is either jammed or faulty. For information on changing this see another video:
ruclips.net/video/9NYNK0JFG_A/видео.html
I have a Candy 9 place AAA CDI 4545 Slimline integrated dishwasher. when it is turned on it lights up for a few seconds and then it trips the fuse on my house fuse board. I have tried plugging in to a different wall socket and the same thing happens. The machine has not been used for a couple of months due to house repair problems, is there a common fault that I can check for ?
+Thomas Clark If the electricity trips as soon as you plug in even if the machine is off suspect the pains filter by the cable entrance. If the power only goes off when the door is shut and the power turned on it is most likely to be a failing heater element.
aside from the British appliances and the fact that you said that a higher resistance would mean a short it was a good explanation of dishwasher operation.
Thanks for your comments Robert, we have rechecked our transcript.
We think you are referring to the following lines, which when studied again we still believe are correct: 5:07
Now if you do get the reading of a short circuit, try disconnecting the heater and then testing again on the plug to see if the short is gone. If the reading is much higher, that would show the short-circuit is likely to lie in the heater.
We post this reply just to show that we do try and ensure the correct information is given and if an amendment would clarify are more than happy to add an annotation. :-)
I only have no power to my front start/stop and time panel which was only having intermittent problems and has failed altogether now. I have power to the wash selection at the top of the door. Thanks for you're reply. I did hear you say that if a person found more resistance that that was where the short was. You might want to look at that.
The line you talk about here is not the one I heard that is not correct
Robert Greenhouse Without a model we can only generalise but if you have confirmed power to the control board and will not light up it suggests the problem may be the control board but check any switch bank attached has not been contaminated from moisture or corrosion.
I will. Thank you
I have a Currys essentials dishwasher, model no' CDW45W13, and only about 14 months old. The problem that I have is the 3 in 1 light blinking rapidly about 20 minutes into it's cycle, error code for low water pressure, flow meter broken, or wires to the flow meter loose. The machine then stops and bleeps constantly and doesn't drain. I've checked the drain filter, removed the drain pump and checked it for debris, checked the drain pipework for blockage, and replaced the combined flow meter and air break. It still has the same fault. Do you have any idea as to what else it could be?
+Paul Bembridge Check the machine drains when reset as the first part of any cycle is to empty the sump. If this is OK check the heater and thermostat.
+eSpares Hi and thanks for the advice. The water is hot when the the machine bleeps and stops working. The only way to empty it is to bail it out otherwise when I turn it off and then back on it just continues flashing the 3 in 1 light and bleeping at me. if I manually empty it, it works fine for 20 minutes, fills up with hot water, opens the dispenser door, runs perfectly. By resetting it. Do you mean there's some kind of reset button?
+Paul Bembridge Every time you start a cycle the machine resets by first pumping out to remove any spillages in the machine (tea, coffee drinks).
If you do not hear the pump run and you have checked it is not jammed measure it with a meter if it reads OK then suspect the timer.
Hi I have a bosch dishwasher not turning on it show flashing lights on key board timer , but there no errors on key board , do i need a new module control board ?
It is unlikely to be the control board. If when you start a cycle you do not hear the gurgle of the pump running to empty and start the cycle it is likely there is something stuck in the pump or the door has not shut correctly. Watch this video to check for pump problems:
ruclips.net/video/M0W9pzBZ-DI/видео.html
thanks must be resister on the door lock thats why my dishwasher keyboard flashing lights. thats right just put the fault at a componnet then just sell it.
Anyone know what to do if the input valve functions fine but the machine is not starting. The light comes on but no water
+anka zgonjanin You need to follow the information to see what is working ie does the door lock and the machine light up. If locking check motor brushes as this can stop the machine.
Hi, I have an Indesit Di450 dishwasher displaying faults 3 and 4, can you tell me what this indicates? Thank you.
MarbleStairsIreland According to the information we have Leds 3 and 4 will flash if there is a timer problem. disconnect and examine the timer for signs of burning or damage. To access and remove the PCB see our video:
ruclips.net/video/g7gyJEINwB4/видео.html
MarbleStairsIreland Thanks for the info, will check out the video.
MarbleStairsIreland :-)
I have a whirlpool dishwasher, most of the lights are on, I ran test cycle by pushing normal and heat buttons repeatedly, test cycle ran ok but when I try to run a normal cycle it will not start, any Ideas?
+Steve Lee OK so the machine runs during test but does not start. Did you check if the drain pump is working?. If running continually check for water in the base. if only a quiet buzz after start check the pump for a blockage.
What can be the cause of a Beko eco care dishwasher model number D3731FS as regards the selection of the temperature control buttons, they wont light up with either the 40 or 60 degree wash. the main light comes on when we switch on the machine but the temperature choice ones wont function. Any suggestions please as i cant find answer to this question anywhere. Maybe its just to old!
+Susan Ripley We have not been able to find any information on this but select the longest wash and see if the temperature can then be changed. On short cycles this may be fixed.
+eSpares Hi thanks, problem is since the temperature settings lights dont come on the machine wont function at all and no water will come in. You have to choose either the 40 or 60 degrees then choose what programe you want but nothing is working since these havnt been working.
+Susan Ripley Sorry but your description was not clear. With the door open switch the machine on and see if the lights flicker briefly. If no motors are running and no buttons bleep check the button unit and PCB for signs of corrosion or damage.
+eSpares Hi thanks will do, or should i say will get hubby to.
When my washer starts the drain sequence starts then it starts to wash and the drying light comes on the wash light never comes on. it goes through it cycles washing and drying at the same time we have to stop it manually drain it and they give it a rinse to clean the dishes. A red light comes on under the drain/cancel button. I thought it needed a new control panel/board. I replaced it an d it does the same thing. Any ideas? It seem to drain ,fill and wash okay. It also gets pretty hot, so the heater is okay.
Hi Bowman W, What make and model are we talking about?.
Kenmore # 66513469K902
Bowman W We are not familiar with this machine as it is not common in the UK (if available at all). The drying light is likely to be indicating the heater is on. I would expect this to remain on until the water reaches temperature then go off. Try on its coldest wash or a rinse cycle to confirm the light goes off. If it always remains on the board 'thinks' it is to cold so suspect the temperature sensor.
can't help but think of russel brand
+kharnak crux :-)
hi my dishwasher has power but it just won't start at all any idea what's up?
kieran akers If you have watched the video above it describes at 7:11 how the dishwasher starts by attempting to drain. If this does not occur you need to view the draining problems video at: ruclips.net/video/M0W9pzBZ-DI/видео.html
mine wont change cycles, unplugged it, reset it ,no go ,it's just stuck what to do ?
HI Joshua, you have not mentioned what dishwasher you have, is it filling, draining, washing as this may determine what it is doing when it gets stuck.
hello I want your assistance has problem the dishwasher I will analyze what you do activates sucks water warms After a while makes drainage water So here operates normally post operates only the RECIRCULATION PUMP/MOTOR nothing else normally have to retake again water. thanks
HI κωστας, I am struggling to follow your description so suggest you post the translation and the original Greek. From what I understand the machine works for a while, stops and empties. Check the water is heating correctly and not overheating. For more information see another video:
ruclips.net/video/7b1-M_WKYJs/видео.html
Είμαι αγωνίζονται να ακολουθήσει την περιγραφή σας, έτσι προτείνω να δημοσιεύσετε τη μετάφραση και την αυθεντική Ελληνική. Από ό, τι καταλαβαίνω τα έργα μηχανή για μια στιγμή, σταματάει και αδειάζει. Ελέγξτε το νερό θερμαίνεται σωστά και να μην υπερθερμαίνεται. Για περισσότερες πληροφορίες δείτε ένα άλλο βίντεο:
ruclips.net/video/7b1-M_WKYJs/видео.html
hello Thanks for responding I checked what you told me the resistance is OK, and the ntc
But you have not mentioned checking the temperature?. If the control board relay has stuck then the water heater may be continuing to heat the water to an excessive temperature and the machine may be shutting down because of this. Try on a 'cold rinse' to see if you can detect any heat.
hello i have a problem with the dishwasher gets water stops and does nothing only proceed if it turns out the water what to blame. bosch sps 5021/03
+κωστας κωστακης If you leave on for a few minutes and you can hear the water being heated (like a kettle) then the problem is likely to be the wash pump motor or its capacitor. However it is also possible it could be the control panel but this is less likely.
eSpares thank you to answer we will try to see what is to blame old appliances with timer
What was the FIX on that bosch sps 5021/03 ? Always post back what you did to FIX the unit!
Took my currys essentials dishwasher out turned it upside down to see what was causing the flood error to make eco flash. Eco flashing cleared - now computer only flashes through the options in sync and settles on glasses and rapid. Won't let me select an option. Help!!
Hi Richard, there is a good chance when you turned it upside down any water that was in the base would have gone everywhere, take the front panel off to access the board and check for any damage.
eSpares it’s just decided to start working again. Why was it showing the eco leak warning in the first place. Leaking from where. Thanks btw
Hi Richard, check all the water connections and it may be one has come slightly loose leading to the leak but hopefully everything else will be ok.
Hi I have beko dishwasher model dsn2532x.. And it was working g very well but two days ago my son turned on and when I turned off then I tried to make new program... The motor turned out. Even when I didn't edhe press start and nothing change till now.. All the time the motor is on and nothing change.... So what is the defect here..
Hi Dina, If the motor is running all the time it may be the pump that is draining because there is water in the base, check the base for water and look at the hoses for any leaks.
It was some water before in the bottom but it drained slowly.. Also I opened the draining hole and I checked for any thing stuck but I didn't... What I am afraid of is that what can be stuck in the tube which inside for draining... Coz it's in the process of draining before steaming and doesn't move
Hi Dina, you will need to establish the reason why it is not draining, check for a blockage and test the drain pump to ensure it has not failed. We also have a video that will help ruclips.net/video/M0W9pzBZ-DI/видео.html just copy and paste into your browser.
my Bosch washer is sound like it draining when turned on , and even when the door is opened but there is no lights on the penal ? anyone know what this is please
+alan coyne Check there is no water in the base of the cabinet as it may have an Anti flood switch that will run the pump if this occurs.
thanks ill try that 1st
my dishwasher pump ok not getting voltage so motherboard annoying because works fine except doesn't drain
That's unusual as the boards do not often fail even if the pump gets blocked. May be worth checking there is no debris in the pump chamber before replacing the board.
yeah it may be the capacitor will get it tested
You can check the wash pump capacitor with tan economic priced meter like this one:
www.espares.co.uk/product/es1741061/professional-digital-multimeter
Good luck.
what it was is one of plugs going to pump loose just tightened it pump works
I mean I checked voltage ,voltage 50v ,pump checked out for continuity correct ohms capacitor ok so I was really stumped I thought not getting correct voltage but who knows what that is as I said one of the plugs loose that coonects to pump I know hard to believe but it's true cya
my dishwasher shows error code e17
Fixed it. After all of that, guess what it was? There was a blockage of fat in the waste pipe that the dishwasher feeds into. That was causing enough back pressure to stall the pump. Now I have a happy wife again. :)
Re: Fixed it. Problem was unit would not drain as there was a blockage of fat in the waste pipe that the dishwasher feeds into on a 14-month old Currys essentials dishwasher, model no' CDW45W13.
Thanks, and was this on a NEW install... or was Curry's CDW45W13 replacing a dishwasher that had come out previously?
(If not a replacement... pipes had some age on them, hence the blockage, right?)
You should have watched another of our videos:
ruclips.net/video/jLyA-7SC9ZY/видео.html
This specifically suggests checking areas and might have helped to find your problem.
i no anderstand ,you CHECSPIRO OR repair man
Привет Роберт, надеюсь, вы понимаете это сообщение, как вы не указали, где Вы находитесь.
Мы скорректировали наши субтитры на всех наших видео, и если вы выбираете их You Tube может перевести их на любой из более чем 200 языков. Так же, как это сообщение не может быть совершенным, но мы надеемся, это может помочь.
Hi Robert, hope you understand this message as you did not indicate where you are from.
We have corrected our subtitles on all our videos and if you select these You Tube can translate them to any one of over 200 languages. Just like this message it may not be perfect but hopefully it may help.
Fixed it. After all of that, guess what it was? There was a blockage of fat in the waste pipe that the dishwasher feeds into. That was causing enough back pressure to stall the pump. Now I have a happy wife again. :)
+Paul Bembridge Glad you sorted it, now the tricky bit. While you are in the wife's good books you need to point out the fat that stopped the machine was likely caused by pouring waste from grill and frying pans down the drain. This can cause blockages anywhere along the sewers as well as in the house.
+eSpares I figured that one out and I also read her the riot act over it. Mainly due to the fact that it cost me £30 for a flow meter that I didn't need.
+Paul Bembridge :-)