mine works great EXCEPT in very very very cold weather!!! I live in Winnipeg Manitoba Canada and here we get Arctic weather in winter.. ive had some issues when it reaches -25 or colder!! issues include door not unlocking....... BUT when warmer temps abopve -25, never had an issue.. change battery once a year to make sure battery doesnt die
Hello, Thank you for contacting Schlage. We do make our keypad lever locks with a manual key override for those times that the keypad will not let you entry. If you would like to continue further trouble shooting, please email us at consumerschlage@allegion.com or call us at 888-805-9837 and any agent would be happy to help. Thank you and have a safe day, Kat.
@@keriechoiniere7003 gotta use the key.. otherwise, try pulling the handle towards you as you enter the keypad code! pull towards you and keep pulling and enter code.. ALWAYS MAKE SURE YOU CHANGE BATTERY EVERY FALL SEASON!!!!! dont forget when temp drops the power of the battery drops.. so best to have a full charged brand new battery in it
Thanks all. A locksmith came and rescued me. I changed the battery but I am now upgrading to a smart lock so I can unlock it from my phone next time. I’ve had this lock for years and it did me well.
How do you lock it from the inside? I have a toddler and he can open it easily because of the auto not locking from the inside feature. Is there a way to have it locked from the inside with overriding that feature??
Elizabeth, Thank you for reaching out to Schlage support. Best option would be to purchase a childproof lever lock on your door. There is no way to disable the locking for this lock. Any further assistance, please contact us directly at 888-805-9837.
@@SchlageLocksOfficial I appreciate you getting back to me. I have done so. I was afraid you were going to say that. That would be something to think about for your next model for parents who have young children. I totally get the idea behind it, but there should still be a way to lock it from the inside if you need to for whatever your reasoning is. Just some feedback!
have 3 of these locks my issue is today i changed out the batteries and they no longer “auto lock” or “lock” at all. Also doesn’t lock when i use the back up key and turn it. any help is appreciated since im in central america in my vacation home for another week and half. Thanks
Thnk you for reaching out and we apologize for the isue you are experiencing. We recommend performing a factory reset on the lock with a new Duracell alkaline battery. If we can assist you with this model please reach out to us at 888-805-9837 or email consumerschlage@allegion.com.
Hello, thank you for reaching out! The keypad cannot be locked from the exterior. To get out of passage mode you would need to ensure the interior flex-turn is in the horizontal position. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
Hello, Thank you for reaching out! The FE595 model does not lock by pressing the Schlage button on the keypad. This model will only lock the exterior keypad when the interior flex turn above the knob/lever is in the horizontal position. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
@@SchlageLocksOfficialwe don't have to relock it from the inside by twisting it after entering the house right? Because it automatically relocks after five seconds?
Thank you for reaching out to Schlage support. On this lock with the thumb turn is vertical on the inside the lock will stay locked from the exterior and require the user code to open from the outside. If the thumb turn is horizontal on the inside the lock will remain unlocked on the exterior and just act as a passage.
If the battery goes dead and i do not have a replacement battery available AND I want to be able to LOCK the door from the inside using that little latch and UNLOCK the door using a key......Can I do both ?
Hello, thank you for reaching out and we apologize for the delay in response. The FE595 model cannot be locked from the exterior so there is no one-touch locking feature. The exterior keypad will remain locked as long as the interior flex turn is in the horizontal position. If we can assist you with this model please reach out to us at 888-805-9837 or email consumerschlage@allegion.com.
Thanks for reaching out to Shchlage Support. I'm sorry to hear your lock is dead. The FE595 (lock pictured) does not have a 9-Volt battery port. This lock uses a traditional key to gain entry in the event of a dead battery. Without the key, you will require professional locksmith assistance to gain entry. Thank you and have a safe day.
I installed two of these locks and neither of them work. They do not lock automatically, nor with the keys. What is wrong?? There is no customer service at Schlage responding!
Hi Michelle, thanks for reaching out to Schlage. I'm sorry to hear the trouble you're having with the locks, give us a call at 888-805-9837 or email us at consumerschlage@allegion.com we would happy to provide assistance.
What does it mean when you enter a valid code, the Schlage button flashes green nine or times, and it doesn't unlock? It will unlock with the key only.
Hi, Tony. Thanks for reaching out. Sorry to hear this. You can contact us at consumer.leads@allegion.com or call us at 888-805-9837 and we can help you out. Thanks, Jenny.
Same here; I assumed the door was locked, and I can't lock it no matter what; fear it's been unlocked for several years; thankfully nothing has happened.
Hello, thank you for contacting Schlage. I am sorry to hear your lock is having an issue. Can you direct message us at consumerschlage@allegion.com or call at 888-805-9837, so I further assist with your issue? Thanks, Kat.
Hi there. Thanks for reaching out. Here is a video to assist you. Let us know if you have questions. Thanks, Jenny ruclips.net/video/z8BgHP712eg/видео.html
Hello, We are sorry to hear you are experiencing issues with your Schlage lock. If the battery is dead, you can use the key as a backup entry. If you have further questions or concerns Schlage is here to support you. Please email us or call us at 888-805-9837 or consumerschlage@allegion.com and we can assist you further. -Alex
Hi there. Thanks for reaching out. Here is the lock's manual. See page 11 for info: www.schlage.com/content/dam/sch-us/documents/pdf/installation-manuals/23780042.pdf. Let us know if you have questions. Thanks, Jenny.
For mine, when the door is locked and closed, after entering the code to enter the room, the door still remains locked afterwards. Is there a way to fully have the door unlock after unlocking the door? It seems to set like this permanently by manufacturer. Any suggestions?
everytime I try to enter the 6 digit program code it beeps after 4 numbers as if I am trying to enter an entry code. I am unable to change my codes and I need to since my son gave it out. Now what?
I don't have this exact lock, but on my Schlage Connect Deadbolt you have to enter the six digit code without hitting the Schlage button to get it to accept the six digit programming code. This as opposed to hitting the Schlage button before entering the 4 digit entry code.
Mine sucks, it unlocks without the code. Yes I turned the inside lever both ways and nothing helps. It just unlocks all the time. Beginning to hate this very expensive lock that does not work for crap
Hello Darren, I am sorry to hear about the issues you are experiencing with your Schlage lock. To troubleshoot this issue we recommend uninstalling the lock, ensure the thumb turn is in the unlocked position and reinstall the lock. If this still does not resolve the issue please reach out to us via email at consumerschlage@allegion.com. Please be sure to include case number CAS3702167, pictures of the exterior and interior of the locks, the serial number, your phone number, and shipping address. Thank you for being a Schlage Customer! -Alex
![[1049] Schlage Electronic Door Latch Picked and Gutted (Model FE575)](http://i.ytimg.com/vi/oZLNQl0bk1c/mqdefault.jpg)
mine works great EXCEPT in very very very cold weather!!! I live in Winnipeg Manitoba Canada and here we get Arctic weather in winter.. ive had some issues when it reaches -25 or colder!! issues include door not unlocking....... BUT when warmer temps abopve -25, never had an issue.. change battery once a year to make sure battery doesnt die
I’m currently locked out because it’s freezing. Any suggestions how to get it to work?
Hello,
Thank you for contacting Schlage. We do make our keypad lever locks with a manual key override for those times that the keypad will not let you entry. If you would like to continue further trouble shooting, please email us at consumerschlage@allegion.com or call us at 888-805-9837 and any agent would be happy to help. Thank you and have a safe day, Kat.
@@SchlageLocksOfficial mine didnt come with a key HAHA.. no joke
@@keriechoiniere7003 gotta use the key.. otherwise, try pulling the handle towards you as you enter the keypad code! pull towards you and keep pulling and enter code.. ALWAYS MAKE SURE YOU CHANGE BATTERY EVERY FALL SEASON!!!!! dont forget when temp drops the power of the battery drops.. so best to have a full charged brand new battery in it
Thanks all. A locksmith came and rescued me. I changed the battery but I am now upgrading to a smart lock so I can unlock it from my phone next time. I’ve had this lock for years and it did me well.
How do you lock it from the inside? I have a toddler and he can open it easily because of the auto not locking from the inside feature. Is there a way to have it locked from the inside with overriding that feature??
Elizabeth, Thank you for reaching out to Schlage support. Best option would be to purchase a childproof lever lock on your door. There is no way to disable the locking for this lock. Any further assistance, please contact us directly at 888-805-9837.
@@SchlageLocksOfficial I appreciate you getting back to me. I have done so. I was afraid you were going to say that. That would be something to think about for your next model for parents who have young children. I totally get the idea behind it, but there should still be a way to lock it from the inside if you need to for whatever your reasoning is. Just some feedback!
Thank you for the addtional feed back.
have 3 of these locks my issue is today i changed out the batteries and they no longer “auto lock” or “lock” at all. Also doesn’t lock when i use the back up key and turn it. any help is appreciated since im in central america in my vacation home for another week and half. Thanks
Thnk you for reaching out and we apologize for the isue you are experiencing. We recommend performing a factory reset on the lock with a new Duracell alkaline battery. If we can assist you with this model please reach out to us at 888-805-9837 or email consumerschlage@allegion.com.
Thank you. Schlage needs to re-engineer these. Great lock, poor design for the battery change.
Can you end “Passive Mode” from outside? Or do you have to open the door and end it by turning the knob?
Hello, thank you for reaching out! The keypad cannot be locked from the exterior. To get out of passage mode you would need to ensure the interior flex-turn is in the horizontal position. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
Method of using digital door lock.
You have been given the 4 digit entry code separately.
Harry Potter's Hideout How do I change the user code remotely
Does this model lock by pressing Schlage when you leave the house ? Or is it only on select models ?
Hello,
Thank you for reaching out! The FE595 model does not lock by pressing the Schlage button on the keypad. This model will only lock the exterior keypad when the interior flex turn above the knob/lever is in the horizontal position. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
@@SchlageLocksOfficialwe don't have to relock it from the inside by twisting it after entering the house right? Because it automatically relocks after five seconds?
Thank you for reaching out to Schlage support. On this lock with the thumb turn is vertical on the inside the lock will stay locked from the exterior and require the user code to open from the outside. If the thumb turn is horizontal on the inside the lock will remain unlocked on the exterior and just act as a passage.
If the battery goes dead and i do not have a replacement battery available AND I want to be able to LOCK the door from the inside using that little latch and UNLOCK the door using a key......Can I do both ?
How to enable one touch locking?
Hello, thank you for reaching out and we apologize for the delay in response. The FE595 model cannot be locked from the exterior so there is no one-touch locking feature. The exterior keypad will remain locked as long as the interior flex turn is in the horizontal position. If we can assist you with this model please reach out to us at 888-805-9837 or email consumerschlage@allegion.com.
Lost my key and battery is dead. Don't have access. What is your option? Thanks
Thanks for reaching out to Shchlage Support. I'm sorry to hear your lock is dead. The FE595 (lock pictured) does not have a 9-Volt battery port. This lock uses a traditional key to gain entry in the event of a dead battery. Without the key, you will require professional locksmith assistance to gain entry. Thank you and have a safe day.
I installed two of these locks and neither of them work. They do not lock automatically, nor with the keys. What is wrong?? There is no customer service at Schlage responding!
Hi Michelle, thanks for reaching out to Schlage. I'm sorry to hear the trouble you're having with the locks, give us a call at 888-805-9837 or email us at consumerschlage@allegion.com we would happy to provide assistance.
What does it mean when you enter a valid code, the Schlage button flashes green nine or times, and it doesn't unlock?
It will unlock with the key only.
highly recommend this purchase
My lock is opening just by pressing the schlage button how do I fix this
Hi there. Thanks for reaching out. Do you have the Keypad Deadbolt or do you have the Keypad Lever? Thanks, Jenny.
Narrator sounds like Leslie VanHouten
Please watch this video to learn how to operate the digital lock
Mine wont lock no matter what I do
Hi, Tony. Thanks for reaching out. Sorry to hear this. You can contact us at consumer.leads@allegion.com or call us at 888-805-9837 and we can help you out. Thanks, Jenny.
Same here; I assumed the door was locked, and I can't lock it no matter what; fear it's been unlocked for several years; thankfully nothing has happened.
Did u ever figure out how to get it to lock?
did you ever figure it out? please help me
Late comment is your lock in passage mode?
Mine won’t unlock, I’ve used both the user codes and still nothing
Hello, thank you for contacting Schlage. I am sorry to hear your lock is having an issue. Can you direct message us at consumerschlage@allegion.com or call at 888-805-9837, so I further assist with your issue? Thanks, Kat.
Hello, how do I change my locks code?
Hi there. Thanks for reaching out. Here is a video to assist you. Let us know if you have questions. Thanks, Jenny ruclips.net/video/z8BgHP712eg/видео.html
C’mon man!!! 😂
Okay my battery is dead but I can’t access the inside because it’s deadbolted…
Hello,
We are sorry to hear you are experiencing issues with your Schlage lock. If the battery is dead, you can use the key as a backup entry. If you have further questions or concerns Schlage is here to support you. Please email us or call us at 888-805-9837 or consumerschlage@allegion.com and we can assist you further.
-Alex
How can I change the passcode?
Hi there. Thanks for reaching out. Here is the lock's manual. See page 11 for info: www.schlage.com/content/dam/sch-us/documents/pdf/installation-manuals/23780042.pdf. Let us know if you have questions. Thanks, Jenny.
For mine, when the door is locked and closed, after entering the code to enter the room, the door still remains locked afterwards. Is there a way to fully have the door unlock after unlocking the door? It seems to set like this permanently by manufacturer. Any suggestions?
everytime I try to enter the 6 digit program code it beeps after 4 numbers as if I am trying to enter an entry code. I am unable to change my codes and I need to since my son gave it out. Now what?
I don't have this exact lock, but on my Schlage Connect Deadbolt you have to enter the six digit code without hitting the Schlage button to get it to accept the six digit programming code. This as opposed to hitting the Schlage button before entering the 4 digit entry code.
Tim Gage thanks figured out shortly after post
@@Crystal-xo1gs I'm having that same issue now. What did you do to fix the problem?
Love how this piece if shit video goes over everything but how to actually lock the damn thing from the outside
Mine sucks, it unlocks without the code. Yes I turned the inside lever both ways and nothing helps. It just unlocks all the time. Beginning to hate this very expensive lock that does not work for crap
Hello Darren,
I am sorry to hear about the issues you are experiencing with your Schlage lock. To troubleshoot this issue we recommend uninstalling the lock, ensure the thumb turn is in the unlocked position and reinstall the lock. If this still does not resolve the issue please reach out to us via email at consumerschlage@allegion.com. Please be sure to include case number CAS3702167, pictures of the exterior and interior of the locks, the serial number, your phone number, and shipping address.
Thank you for being a Schlage Customer!
-Alex
I love this lock, i had it for like 10 years now but trying to upgrade in my new place.
and to protect food bitch I'm trynna break into my pantry 😭