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My 10 Complaints With The Mach-E
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- Опубликовано: 14 авг 2024
- It's been 2 weeks and a few things have gone wrong, and some thing I'm just not a fan of. What are they? Let's dive in!
Note: Yes, you can get a steel roof in the Mach E, but only the base trim.
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Yes, you can get a steel roof in the Mach E, my bad there. However its only in the base trim , all others will have the glass roof.
Good to hear, I’m not a fan of the glass roofs either.
Yet another silly trend which causes more problems for little/no gain - just like everything being controlled by a screen and auto-brake systems which hit the brakes when going past a parked car.
On the arguing with Ford about the range calculations - I would say it would be better to get Tesla to do Fords testing since that seems to be more realistic. Maybe its time for the EPA to move the goalposts like Europe going from NEDC to WLTP?
I think the GT will have a steel roof as well.
I have some more complains, mostly with software. And it's a bit clunky.
Can Ford OTA updates to the OS?
To those who run out to the buy “the first” model of everything, THANKS for taking hit and reporting all the bugs to be fixed in the next models 👍🏾
As an owner of a ‘21 Rav4 Hybrid with ZERO issues with it, I agree. Thanks guys!
Also, thanks to the paratroopers who choose to jump out of perfectly good C-17s. Yes, the pilots do know how to land and yes, they’re aware they’re off drop zone target. 😉
I guess someone’s gotta buy the last run of a generation before the new gen comes out 😁
lol this is a Ford it well never be better regardless of model year. They have been building gas Mustang's for decades. Yet my 2021 Mustang GT premium was a big lemon. I could live with the cheap plastic interior and glitchy electronics but the 6 speed manual transmission was just garbage! Fortunately I was able to sell it and buy a real car from another manufacturer. It's no wonder Ford stopped building cars...I'll never buy another Ford...EVER! ruclips.net/video/MRjeVINUPUw/видео.html
"You can always count on Americans to do the right thing - after they've tried everything else."
Winston Churchill
@@DarrellC. well played!😂
Overwhelmingly the Ford Mach-E gets high marks from the industry. Kudos to Ford for not just "phoning it in" as they could have but actually taking their time to do it right. I wish them the best of luck.
Life is never a waste
The Ford securicode door keypad is one of the smartest "little" things. I've had it now on my Taurus SHO and two F-150s and it is so useful. I hope they keep it forever.
It’s brilliant, and Ford’s been doing it since the early ‘80’s-kinda shocking it gets so little press.
It’s absolutely awesome! I love it and the keyless Solution that Jaguar off with the wristband watch. More auto maker’s need to offer genuine solutions like these.
Yes I have one in my Mercury Grand Marquis. It's a Wonderful feature I use it all the time. I've always been surprised no other manufacturers have adopted it.
Me too!
Yeah, my 85 maxima had it too.
I just picked up my Mach-E yesterday. So far, so good. Overall, I am impressed. I appreciate your candor in this video. I think if people are honest, there isn't any car out there that they wouldn't have at least a few gripes about.
curious why you did not get model y? mach-E is worst in every way.
@@Rhyme905 I can think of a few ways it’s better than the Y...
@@vroooom how so?
@@vroooom i saw reviews on it and the charging speeds were lower than rated, the charger network themselves is 3rd party so some weren't working in the review vs. tesla similar probs can happen but its more consistent b/c its self owned and operated not relying on others. also, the screen and overall controls are faster and quicker, the Mach-E screen is laggy even in 2021
@@joshuatalavera4210 biggest one... one looks fantastic and the other looks like... a catfish with a pantyhose on it’s face?
Why not ask Tesla to be honest about their calculations instead of asking Ford to fudge theirs?
Probably because Tesla is the leader and thus the reviewer is used to that standard but I agree. Tesla needs to stop.
The very reason car reviewers annoy me. That don’t really know about the industry or cars. They know gimmick things
Why not ask the EPA to produce a more strict guideline for calculating EPA range? Don't have the player, hate the game.
but they matched their epa estimates as edmunds had to learn from the tesla team to include it's buffer zone for the calculation. now they didn't exceed them like some other car brands, but they definitely aren't lying.
Thank you!
Wow - "Ford should just try to game the system as Tesla" - how about "Tesla should be called out for not putting realistic numbers"
6:50: I disagree. One of the biggest problems with EV’s and what is putting people away from buying one is the fact that car manufacturers keep announcing range that you can not get on real life driving, What I want is a car manufacture that is true about this numbers so I can make a really informed purchase. So if Ford tells me that range is 250 miles and than, that’s what I get on real life, it makes it a more trustworthy company and, therefore I more willing to give them my money.
Yes. The better the range estimate the less range anxiety, the more acceptance.
I am having second thoughts about the frunk divider. i initially thought it was a terrible idea, but given the generous space in the rear, i think i will keep mine and use it to store things like my portable air compressor, first aid kit, an extra bottle of wiper fluid and other things that tend to fly all over the place in a trunk or hatch,
Yeah, it just keeps your stuff from rolling around. Unless I go on vacation or something I would probably keep it too.
Two comments:
1. The last time I owned a Ford product (1989 Lincoln Continental), it had one of those numbered keypads on the driver's door. The advantage of this was that keys (we had keys then) could be locked inside the car when swimming or jogging, and then we could get back into the car, find the keys, and drive away. Unfortunately, this being a relatively unreliable car, the car would unexplainably forget the keypad entry code from time to time. So I learned not to trust locking my keys inside, just in case the keypad code didn't work when I returned to the car. So much for that being helpful.
2. My Lexus sedan with a panoramic roof has a motorized opaque panel that can be extended inside to insulate against the harsh sun. Why couldn't Ford have supplied such a simple solution in the Mach E?
I disagree on following Tesla's way to do their EPA range estimations. The rest of the industry isn't doing that, ask Tesla be more conservative instead.
He is suggesting Ford game the EPA estimates because Tesla games the EPA estimates.
And why would they? If that makes their numbers look better?
Also, at this point in the EV world - 'the rest of the industry' is Tesla. They literally sell more vehicles than all other competitors combined and I don't think that's going to change anytime soon.
you forget that ford is actually the little guy in the EV space.
I agree. Tesla’s number is very optimistic, GM’s 259mi range is surprisingly spot on so long as you’re obviously not flooring it.
@@truantray Tesla doesn't game the epa estimates. If you drive the epa cycle, you wil get the epa range. Just like with mpg.
They are not for 75mph on the freeway.
If you drive 50mph you will get the epa ranges.
1. Phone as key seems to be consistent IF the Ford Pass app is running, not optimal yeah.
2. 2022 resolved the extra key issue, Ford assumed you'd use the phone as key as the extra key, I agree with you about the frunk release.
3. I wish I had those dividers, some models don't have that.
4. Fixed with updates
5. No sunroof in mine, but I agree this should have sunshade.
6. No issues with range and I have the smaller pack.
7. No issues with the tires
8. Ground clearance is the same as the gas Mustang. Wouldn't mind a higher clearance, but im not planning on going off road with mine.
Over all, I really love mine.
Regarding Apple Car Play problem: I had similar issues on my Explorer Platinum 2020. The dealer easily fixed it by installing an update, so now it works perfectly fine
My 2018 Fusion Titanium still frequently kicks me off Android Auto for no explainable reason. Even the dealer couldn't figure out why.
Thankfully I have integrated Navi so I just don't bother.
FWIW the phone as a key (PAAK) has worked flawlessly every time on our Mach-E, but I do think it should work 100% of the time for all buyers if they're only going to give you only 1 fob. Nobody should ever be stuck in a dark empty parking lot at night trying unsuccessfully to start their car cuz it won't recognize the phone. Ford should at least offer a second fob at no cost if you want one. However, the fact that this car lets you enter AND drive it just with passcodes only (no phone or fob needed) is a fantastic backup that means you'll never be stranded. Regarding the roof, I had an I-Pace previously and live in southern california and have never had any issues with sun or being hot inside due to no shade in that or the Mach-E. They insulate the glass pretty well and it's never bothered us in either car even on the sunniest of days. A retractable shade would be nice but just another thing that would add to the MSRP....there are already aftermarket solutions availabile for those that want them. And when comparing to the I-Pace, yes it has much better ground clearance and more head room but it's literally $20k more expensive and wayyyy less reliable with a terrible infotainment by comparison (even the new Pivi Pro stinks compared to SYNC 4a). Our I-Pace was so unreliable Jaguar bought it back after 6 months. I'm very happy to have the Mach-E for $20k less with much better build quality.
I found on our Model Y that the issue can be the phone rather than the car. If the phone is in deep “sleep”, Bluetooth is also is “sleeping” so the car can’t pick up the phone. Now I turn my phone right side up to get it out of sleep, and it works as the key every time.
@@ng7216 That is a good point about the phone. I usually leave both my iPhone and Android in some sort of medium power mode because of how bad some of the background services like to suck the battery dry.
@@ng7216 Yep, I would be anything that this is a phone issue people are having.
As a 50 year old juvenile I enjoy the word 'frunk.'
In England do they call it a Froot?
@@tomrossman9371 Bonnet, man
We just bought a late model 2021 Mach E and it came with 2 key fobs. We have had it 20 days and love it.
Totally disagree about “playing the game”. Being honest and giving the customer more than they expected puts Ford above the competition.
I actually like the more conservative approach to Ford's estimate. I feels more like they are being honest with us about the range and I appreciate that. Besides I know for a fact there are some people out there who raise a huge stink if they do not hit the estimates 85%+ of the time even when they are the type to flog what they drive daily. They will die on that mole hill all day long.
Ford had been sued for their over estimated mileage estimates in the past.
Found On Road Dead
@@toolrulz8005 you must be in 5th grade, right
The only reason they are doing that is because if they try to game the system like Tesla they will still end up losing horribly. Which would then look a lot worst than it does now.
Agreed about the glass roof. I've spent enough time with the glass roof in the Model Y to wish for an opaque metal roof instead. I would gladly give up an inch of headroom in exchange for proper insulation and getting the damn sunlight off my face.
The good thing is that the glass roof is optional on the Mach E.
@@DanielBlaney. Yes, because I saw 1 on The internet for sale. But only 1.
@@DanielBlaney Not if you don't want the base model
Have the roof glass tinted with a INFRARED REJECTION tint and the issue is 100% resolved.
Yeah a transition roof would be nice. I used to have a smart for two EV and even that car had a shade I could pull out to cover the underside of the glass roof. I had plenty of issues with that care but the roof was a smart choice.
All cars go through teething problems, I hope they listen to the consumers and fix these issues.
@Beelzebot So, just like Tesla then? Let the owner work through the beta software and apply constant OTA updates to fix things?
@Beelzebot : that’s a BS cheap shot. The ICE engine problems you’re referring to I assume are some of the ecoboost products-those things are jammed with tech, and other manufacturers using similar tech have similar problems. Their NA engines, like the 2.5 in my hybrid escape, are basically bulletproof.
The issues Alex is reporting are just brand new flashy tech which they will obviously sort out. You could argue it was a stupid business decision to unveil all that tech in such a visible car, but they wanted it to attract attention.
First model ALWAYS has issues. At least it looks most of it may be software and the car can be updated OTA so you won't have to take it to the dealer at least.
Other than having a good sun shade the only missing hardware I would like to see added so far is a physical display dim/off button. There are still plenty of road out there that I have to drive through that are not lit up at all where the paint is also worn off completely and sometimes have shear drop offs with no railing and with that much screen on the console it would trash my night vision.
Like they did with the Ford Focus and Festiva DCTs? They built the same crap for 6 years then got out of the car business. I was a Ford owner, I was sick and tired of being on class action suits.
I agree Alex - I do not want a vehicle with a huge glass roof or one of those panoramic sunroofs. The all glass roofs let in too much light and heat, while the panoramic sunroofs are prone to mechanical failure. The regular sized sunroof on my current car gets used a few times a year at night because I can't stand the amount of light it lets in during the daytime (even on an overcast day).
It would be nice to see a video that compares the prices, sizes, and major specs of all of the 5 door EV's available in America these days.
Much like non-EV cars, they fall into different categories.
I agree with most of your complaints as I’ve experienced the same issues. However seeing as how unreliable and unrealistic my Tesla 3’s range is, I’m glad Ford choose a more real world range expectation. Overall I prefer my Mach E over my Tesla 3, and I’m hoping Ford can resolve the minor connectivity issues with PAAK(phone as a key) and the interface with the Sync 4 screen.
Being brutally honest is just the Ford way. I can tell you that after 25 years at engineering in Dearborn. The only thing to do is deal with it as we say in michigan. Best wishes. As for computer glitches, they'll get it right eventually. On that issue you are very correct in bring that attention to all. Blessings.
Greetings from Warren :)
A on A is the gold standard of auto reviews. Why don't auto manufacturers have you review their models before production to eliminate some of those annoying problems?
Another complaint is the surprising lack of an electrically controlled tilt/reach steering wheel. The seats, mirrors and infotainment settings are keyed to particular drivers, but you have to manually wrestle the steering wheel for reach and tilt. My wife hates it.
Our model 3 takes forever to unlock. Most of the time I have to pull my phone out to unlock in the app.
thats not normal, nor a good experience. rec fully reboot car, or schedule service apt.
I’ve heard that it depends on what version of BT your phone has
@@bob15479 oh man, great call (same issue in my acura in the past). if android, check developer options for BT AVRCP version and see if a different one helps.
Thats a model 3 for you lmao, there junk built quality is crap, you should have not bought a tesla model 3 shame on you..
@@laloajuria4678 I have a note 9 and my wife has an iPhone 11.both have the problem. Although thinking about it, most of the time it happens when we are at home
Marques Brownlee did a pretty good review of this car, the Tesla Model S and an Audi gas car for control. The problem they ran into with the Ford was the charging infrastructure. At one point there were in rural upstate NY and had to drive to Vermont to get the nearest charging station! The Ford continually routed them to chargers that were broken, info that you could find out from the web. So whatever system Ford uses doesn't have up to date info regarding what charges are available (and working).
Your complaint with the trunk divider is just Fords way to legally get around putting a child safety release in that compartment. The NHTSA sets the size of any closed space like a trunk or frunk at 35″ long x 15″ height x 12″ wide or 89 cm x 38 cm x 30 cm. Anything this size or larger can fit a small child, so it needs to have a safety release to allow them to escape. I think the release is still there but it looks like an electric button and not a mechanical latch, not sure why they did that.
Alex, I enjoy your videos because you are impartial and raise important details. Good stuff, and thanks for keeping up.
Wow I was expecting much worse complaints 😂
People grip about anything this days. People are spoiled. They need to go back 100 years in time to see what it was like.
I agree over all this car seems good.
Like something mechanical or tires falling off? Not moving? Bad paint? Battery blows up? This sucks. Not a mustang.
My 95 mustang has way more space in my trunk. 3x bigger.
Fellow Mach E AWD 88Kwh owner here and I can confirm the inconsistencies with phone as a key function. Also, Apple car play was glitchy at first set up but now it works fine for some reason. I have no issues with the glass roof at all. It looks great and my kids love it too. As far as range, we got as little as 90 miles on a full charge a couple weeks ago during the deep midwest freeze. Approximate temps were single digit highs and negative lows on average. However, now that temps are back to about 50 to 60 degrees here in KC we are averaging about 230 to 240ish miles of range with aggressive driving. I've even seen the car reach 260 out of the advertised 270 range without really trying to achieve it. Really impressed with the car overall and wish we could buy a second in the grabber blue.
You lost 2/3 of range in cold weather. Wow that has to be the worst I have heard of.
@@larryallin7404 The range does move around a bit with really cold weather. It got as low as - 5 in my garage during that 2.5 week cold front. I wasn't too surprised by the loss of range since it was so relentlessly cold and the car is designed to protect the batteries this way. I should also mention that we would always preheat the car in the garage and drive with the heat on pretty high during that period. Once we got a 220v charger installed about a week into that cold front we saw much better range as the temps normalized. I would say it improved to around 150 to 180 miles on average in 20 to 40 degree weather. Today it's 60 degrees here in KC and the car says about 245ish miles of range which is close to fords milage claim. Again to your point, extreme cold will have big impacts on your predicted range and that's something people in really cold places should consider. It doesnt bother us a bit here in the central midwest. We flat out love the car and would love to have a second one. Sorry for the long post.btw
The question is will Ford listen and do something about the issues. What about body panel alignment, paint issues, creaking and wind noise?
Doubtful
All of those things are OK and better than Tesla
I've never heard of any paint issues in the Mach-E. I have heard of rare body-panel alignment issues. No creaking. I have *heard* of people complaining of wind-noise at high-speed but I'm wondering if that's real. I only hear moderate wind noise in mine *only* if I'm doing 70+ mph ... no more than I hear in any other car I've driven.
I suspect Ford has a LOT riding on this car. I also think it is going to be a BIG hit! With those 2 things in mind, I am very optimistic that Ford will fix any problems in their control!
My wife's 3 has had the same issue with the phone. It takes a completely random amount of time to unlock. Sometimes instantly, sometimes 20-30 seconds. Like it rolls a dice and decides how long its going to make you wait this time.
Yep happens occasionally. In my case I bet more than half the time it's my phone's battery saving functions. Usually if I pull out my phone and turn on the screen the door will open. If I get that far I go ahead and just put my phone to the pillar and unlock it with NFC.
@@Crazypostman Turning on the display of the phone works for me too!
According to my brother it is an Iphone issue. His wife's Iphone glitches and works at random on the Model 3, my brothers Samsung Galaxy works every single time without issues.
Yes, I don't care for glass roofs, moon roofs, and low profile sport tires.
I'm concerned about what it will be like here in the hot Texas summer sun. We'll see. I guess there is always the Krylon rattle-can alternative :-)
@@Miata822 Yeah, I gues you could do that LOL...but I'd rather it just come with a regular steel roof....not even a moonroof either.
@@ccupp2 Having once been in a rollover accident I concur.
I had all of the software issues you mentioned regarding the phone key, carplay and buggy software but I got an over the air update and all of it has been fixed.
I think it's a great car and it has outperformed my expectations. I bought the 300 mi range version and I'm getting at least 340 miles which is great because Tesla's always get less than the advertised amount.
If you are planning to drive them caravan style (in serial), than whichever car is in the lead will run out of juice first because it is reducing wind resistance for the car following behind.
I think 16000 different will be unfair, when you compare similar equiped which you used to say on other video, mach e premium is really the similar equiped to model y, at 230 miles it is 47000, after 7500 tax rebate, it is 39500. And tesla model y stand range which you can still order one on tesla website today is 39990(i ordered one this week). I know they are discontinue this standard range for now, but i still like people know they are similar priced at this moment.
Alex, this is the best complaining video I’ve ever watched .. I truly appreciate honest and constructive feedback ..
Just a few things I know you know this by now .. the Mach E select and GT only comes in solid aluminum roof .. no glass,
also I think you should do a temperature test because in my model 3 I feel allot more sun heat from the glass roof them in the Mach E,
I may also do a video on this .. but yeah it’s not perfect but it’s better than other glass roof keeping out the sun temps ..
As for EPA I think The government needs to change how all that is done completely.. it’s all over the place look at the Taycan omg EPA did a number on them ..
Alex great 👍 content! More please..
The best car reviews usually come after the first 2-3 weeks of real life everyday ownership. Otherwise, you're just getting "brochure" review.
Dude really couldn't wait...
I agree
Great take.
Disagree. The best reviews come 2-3 years after daily driving. Never, ever, buy a new model of any car, especially a Ford and especially a fundamentally new platform. These are all beta cars and suckers who buy them are paying beta testers.
The honeymoon period really needs to end first.
If Ford played the game they would get sued again for over estimating the range of their Mach-e & lawyers would cite the C-Max as a precedent.
Why has Tesla not been sued?
@@anthonycbrown1952 HAHAHA true.
There's a dollar cost to the inefficiency of the Mach E. apart from the owner consuming more electricity to move it down the road, Ford have had to pay to put that 100 KWh battery into the car. That is $20,000 just in the battery pack. They are probably making a loss on them.
Thats what i was thinking after this, they may have an "efficient" ranged vehicle at the cost of inefficient margins. Slow clap ford...
Could you please do a video/explanation of the buying process and the finance/purchase options and how you structured yours? Thanks.
To this day the keypad is one of the best things ever, no idea why more companies haven't adopted it? Jaguar really is the only one that kind of did something in the same vein with the bracelet thing you wear that opens the car.
Nissan did it back in the 90’s on the Maximas. Really great feature. So glad Ford still does it.
I agree! I owned/still own several FoMoCo vehicles and the key pad is an OUTSTANDING, versatile convenience!!
I think Hyundai’s option is better with a key sliding out from the key fob incase the phone is dead. Keypad is just drawing attention and will make some try to guess the right code
With the glass roof that I love I think it would have been nice if they had a power sunshade...BUT what I think they really should have done considering this is the future of Ford is have the "Magic Sky" like in M.B. where glass dims with a touch of a button-I think that would have been perfect even if it was an option.
For their first bespoke effort, I think it’s great. They will work out the SW kinks
When you do that range comparison vs the model Y, make sure go change up which car is leading. The one following will have the aerodynamic advantage, which extends a surprising distance backwards.
Or swap between leaders.
That's exactly what the original comment said. LoL
It's range comparison not time. So, just start drive both car 5 mins apart from each other. No confusing swap need.
@@mukamuka0 Exactly because if one car is following another and for the same time traveling. The one in the slipstream will have more efficiently traveled so its range would be longer than driving on its own. So a swap of which car is following is needed if they are close to each other during the test.
Mythbusters did tests on this, but they had to be really close (like 10 feet or less) to get a noticeable difference. Just follow 100 feet or more and there would be no difference.
The Apple car play thing is a definitely a problem. Another problem we ran into was that the SiriusXM stopped working in the middle of a drive. We called SiriusXM and they said it wasn’t a problem with them. The next day we get in the car and the Sirius is back. I think the software is just a little touchy right now
No heat pump, no sale. Even the Leaf has a heat pump. The Leaf is a pretty nice EV as long as a person doesn't need to fast charge twice in a day (see aircooled battery).
Yeah, that was big issue for me
Good old half baked buggy software, looks like ID.4 has its share of bugs too. (see Engineering Explained).
Id like to see a minimalist EV.
The ID.4 and the Mach-E are platform sisters. I prefer the Mustang.
@Nomen Clature I think they do. 2 years ago Ford and Volkswagen announced they would be platform sharing. Ford will build the next Amarok and Volkswagen would produce Ford's first global full electric vehicle. Even though they don't advertise it, I'd say this is that car.
@Nomen Clature yes so does the E-Tron and the Taycan but different wheel base does not mean they are not on a shared architecture or shared battery technology. VW's "MEB" system is modular so it can build any size battery, for any sized vehicle.
Ford's Focus, Escape, and Bronco Sport all share a platform and all have different wheel bases. Maybe it's just the battery system and tech.
@@jaya1000 The Kandi Model K27 at 9999 $ is for you
Looking forward to more feedback on your new car, mine is due in about 12 weeks. tinting is on the to-do list now.
As someone who works in new product development (not automotive) I usually wait a bit before buying a new anything. Of course that doesn't help Alex, whose job is to test new things. Interestingly though, the phone app, car play, and infotainment should be able to be fixed via software hopefully.
Have to disagree with your take on the ‘play the game everyone is playing’. Ford is in a way playing the game with a different strategy: be realistic and aim for customer satisfaction. It’s the EPA that needs to sort their system out instead of giving manufacturers a choice in what test they run.
Some of these complaints are subjective, and some are just nit picky. When one of your complaints is that it comes with a divider in the front trunk we can tell you were searching for things to include on the list. At least none of these issues is anything I would consider a deal breaker so I appreciate the video for that.
A lot of this seems like early software quirks that can and will be ironed out in a few months with updates.
Unfortunately the consumer ends up doing the testing.
@@dsan2509 unfortunately most new hardware from anything, the consumer always ends up being the guinea pigs
@@dsan2509 It comes with the territory. No matter how thorough you are in designing and testing a product, you're never going to be able to account for all the scenarios that consumers will end up using the product. As was said though, it looks like the typical quirks you'll find in the first model and since the car can be updated OTA, it probably won't require a trip to the dealer to resolve.
The ability to do software updates doesn’t mean they will devote the money and resources to actually push meaningful updates
@@zandercerlong7238 they are putting billions of dollars into this, a simple software update isn't going to stop a good hardware from excelling.
I have rwd extended range. The range in the winter in NY is about half of epa advertised range which I believe is 305. I was getting 305 in summer. I car feels solid. The ride somewhat firm due to weight of automobile.
I phone as a key is finicky as mentioned in video. I enjoy riding the car which has very good acceleration. If you charge at public station you will need to unplug at 80% state of charge because the rate of charge drops off significantly from 80 to 100%. I only charge to 90% for battery maintenance reasons. The interior is comfortable and handling excellent. I love one pedal driving.
Regarding the glass roof, that is the chief reason why I booked VW ID.4. It provides an automatic sliding screen.
I own a Mach-e first edition and my major complaint is the software for various features. I have yet to test the smart key with my phone because it's having trouble integrating, says my device (galaxy note20 ultra 5g) isn't compatible. My android auto took a while to connect at first. Once connected it'll automatically connect once km back to my vehicle. There was only one time that got confused with android auto and trying to switch to my satellite radio. I also noticed that the back/forward play button don't work with my SoundCloud app, but does with Napster app. Again, all while connected to android auto. Via Bluetooth, zero problems.
As far as everything else including charging my vehicle I have no problems. Although I am still trying to figure out how to tie my payment to my vehicle so when I connect via electrify America it'll automatically detect my car and payment.
So overall the software still needs plenty of work.
Please do a review and demo of the Ford copilot 360 like you did with the super cruise.
2024 UPDATE
We have a 2023 that we leased new in 2024 and to level check your review:
1. No charging issues.
2. Ours has has none of these issues with Phone As A Key. I assume there have been a number of software updates since then. We feel confident enough to leave the keys at home.
3. We don't have the issue with the power button you showed.
4. We don't use the number pad at all, since PaaK is working great, there's no need to.
5. We got two remotes with the car.
6. CarPlay is perfect on ours, none of the problems with CarPlay coming back after switching to an alternate function, or the forward and backward button working.
6, Regarding the large glass sunroof, we don't have an issue with ours and we live in Central Texas. It's not that hot. Maybe the subsquent models have more tint, it is pretty deeply tinted on ours. There is also a Ford accessory if you want to put a shade over it, costs $79.
8. The thoughts on the range figures not fudging like Tesla, are frankly asinine, it's just your opinion.
9. The tires are fine, we have the same ones as the ones in your video and I would prefer a more efficient tire to a grippier one.
10. I could care less about the ground clearance. We have never scraped, and we have been over some big bumps in urban environments. If I was ever worred about it, and I am not, I would take my other car, an older Lincoln Navigator.
Criticisms of Tesla Model Y that drove us to Ford:
1. The car is not like a normal car. Having to mess with the center screen to adjust the mirrors, for example, is a flaw. The Mach-E has normal door panel side mirror controls.
2. No CarPlay/Android Auto. We use it every time we drive and we are not willing to switch to Tesla's version of the same, because it does not contain our music app, RUclips Music. If you're a Spotify person it might work out OK for you but for us it didn't work.
3. Rattles coming from the back - on a brand new demo car. Doesn't speak to quality. Our Mach-E doesn't make any noises at all.
4. The ride on the Model Y is horrible. And it's not just me. Edmunds called it the worst riding car they've ever tested. Ouch.
Reason the ID.4 was not considered:
1. We have a close by family member that has one and my wife didn't want to have the same car.
2. The infotainment system is better on the Ford.
3. But really, #1. We like the ID.4 and it is a little bigger, than the Mach-E, but happy wife, happy life.
Reasons the Chevrolets were not considered:
1. Both the Blazer and Equinox are first year models and the Blazer at least has had extensive recalls. It didn't give us confidence. Maybe down the road when the lease is up on the Mach-E we would consider a Chevy model.
Final deciding factor on the Mach-E: The dealer had a $10,500 lease bonus on the remaining 2023 Premiums.
The one thing I would not recommend that we have is getting the standard battery with the AWD, but that said, it hasn't been a problem in practice, and we have taken it on road trips. The main thing you would gain is having to make less charging stops, with the larger battery. The charging infrastructure is good enough to take it pretty much anywhere in the country that's along the interstates. And we haven't gotten our Tesla adapter yet.
Most of my issues are software related which is fine. Updates will fix all these in time
Being a ford you'll need to make an appointment with the dealer shop.. 🤭🤭
Thx for the "10 ways to knitpick, about The Mach E".... I especially liked the one where you told FORD, they need to use unrealistic EPA figures, since Tesla does, while the rest of industry disagrees... Nice to know i'm not the only who has a different perspective from you on some issues....
But ofc as always is was nicely detailed, even,when the glitches failed to a present themselves...
Looking forward to the Model Y comparison, which is where this channel is at its best.... Since it mostly just based test based facts...
Long time viewer/sub. Always appreciate your fact/observations filled reviews
Screw the EPA ratings, just report the Wh/mi numbers, then you don't have to worry about the size of the pack or EPA games.
I understand why he said ford should play the game. Because consumers will just look at the "higher" tesla numbers and lean their way. Tesla needs to be called out on it in every EV vid whenever they are compared.
They do offer a regular steel roof if you go with the base model with the base drive train and batteries.
It's weird that you have it this way in the US. I'm shopping for a Mach e here in Europe, and the drivetrain and battery is not connected to the glass roof in any way. The glass roof is an extra equipment, no matter which combination of four drivetrains/batteries you choose. Obviously the prices here start at $57k for the cheapest version with the smaller battery and RWD...
@@backlumchaam3688 with the base model in the USA you get a steel roof non extended range batteries and the base drive train. This is going to be our next car so I’ve been doing a lot of research on the different things in the different models. I want a glass roof AWD and the extended range battery so I have to go up to a premier to get those features.
Appreciate your honesty in even doing a video like this Alex.
It reinforces my person belief to never buy the first model year of anything, even Toyota...so they can work out the inevitable flaws that only show up with day to day use by the consumer.
Never buy a Ford
Why would your solution be for Ford to be less honest rather than Tesla being more honest? Feel like the goal should be regulated/standardized approach
My biggest complaint with the Mach E is its poor energy efficiency. The Mach E Premium compares to a Tesla Mode X Performance at just 97 MPGe. To get 270 miles range they had to put in a huge battery (98 kWh). That explains the 4,400 lb weight, mediocre performance, and low ground clearance compared to the Tesla Model Y. Yes, the price is less, but I bet Ford's gross margin is negative.
All the huge battery means is looong charging time.
@@richardscathouse Yes, if charging to full capacity, although the time depends on the charging curve. EV batteries, however, are rarely charged to full capacity because the charging power (kW) drops off as the battery reaches capacity. A large battery can be charged at higher power (kW) longer which cuts the time it takes to add a given amount of range which is what really matters.
The Mach E's efficiency is so poor, however, that its 99 kWh battery doesn't help improve its charging in terms of miles per minute of charging. At an EA DC fast charger, the Mach E charges from 20% to 80% in 38 minutes to gain 170 miles of range, for an average of 4.5 mi/min. The Tesla Model Y, even with a smaller (75 kWh) battery, will charge from 20% to 89% in 30 minutes and gain 200 miles of range. That's an average of 6.7 mi/min, 49% faster than the Mach E. That's a big difference, and a big problem for the Mach E.
If Ford would make a model with AWD and over 300mi of range I'd be sold.
Isn't that the premium model? Or it may be 270
They do make a model like that. I am buying one.
They do. The California Route 1 trim level has 305 miles of range and is AWD.
So would you recommend buying it or wait till Ford has all the kinks worked out?
I think the legislative reason you’re referring to about the frunk divider is that Ford has to either divide the space up or put an emergency release latch on the inside due to its dimensions.
It has an emergency release
Yes the Glass roof thing is cute, but at times not, Practical. Manufactures should give a Sunroof or Shade options...
Upcoming Range test will be much appreciated.
Agreed. And travel the same route. Make sure you use the Mach E Extended range.
I'd imagine it wouldn't be hard to negotiate a free extra key when buying one.
that's the point. up until now was INCLUDED in the deal. no need for negotiation. now they made 2nd key an 'accessory' for purchase.
They’re selling like hot cakes. I couldn’t negeotiate much at my local dealership
@@solocrew9658 interesting
These are essentially sold out for the entire year. Good luck negotiating anything.
@@Josh-179 Good, get all the guinea pigs to test them out. Also if you can't negotiate to get another $300 key fob then you don't know how to negotiate my dude.
should we add moose test failure as 11th? Also, I feel like weight and charging speed is more relevant than actual battery pack size. for daily any size will do, on the road efficiency and speed of charging (ionic 5) is more relevant
Like the home improvement show music while removing the frunk dividers. lol.
Isn't Audi E-tron an EV option on air suspension providing decent ground clearance for mild off-roading besides Jaguar iPace as well?
5.8 to 8.8 inches on the Etron. The best-kept EV secret considering what you get for Model Y money and a 25k discount from Model X. Oh and a full glass roof with a retractable shade too.
@@Ficon Model Y has low ground clearance for areas where it snows a lot. Perhaps Model X has air suspension and a more decent clearance. Jaguar iPace luggage compartment is too small.
@@nevco8774 Model X is similar to E-tron. I-Pace is shaped like a weird hotdog and really compromised.
@@Ficon Yet Model X is a coupe thus has less practicality than an Audi Etron. Besides one can buy a preown less than 10,000 miles odometer even dealer certified with warranty Etron for less than 60000 USD while for this money only an old 75D high around 100000 miles Model X can be bought. At that mileage definitely falcon wing doors will have problems and the battery will have serious degradation issies in Model X.
@@nevco8774 A brand new E-tron can be had for 55k after tax credits. Model Y money for a much nicer car in every way.
This is why i waited... gonna wait a few more years till they get all the issues looked over a fixed and then I’ll be purchasing 🤠
LMAO. You just bought a 20 year old truck. I'm sure you're in a position to buy a $60K dollar EV. now or in a couple years.
@@cwqrpportable well considering i work at a ford plant and i get A plan discount I probably could afford it, but why would i do that at 19 years old? Stop hatin.
Well in defence to no keyfob frunk button, technically vehicles have never had a frunk button.. ever!.. only door access and the trunk. And the Front hood access has always been the little lever inside the cabin.. We are simply RE-Thinking things because there's no longer an engine in the front. But technically everything is as it always were. Sunroof options is ok but im afraid most people will indeed want the panoramic glass roof, I get the heat issue and its clear to see it does have general tinting, but Dealers could offer UV tint application.
Great that there are other options. As a software engineer I have real issues with Ford's choices for it to be HTML5. The sluggishness. They have a LONG LONG way to go for a polish product. Yet they've been around 117 YEARS! Good luck with re-sale value! All EV's resale value have crashed Massively! Look at the chevy bolt.
Why don’t manufacturers consult with you? You certainly have a gift of objectivity and usability.
greed
Hey, those are not too bad so far.
Alex, I disagree with your EPA calc argument based on this. Comparative analysis is good to a certain extent, but under promise and over deliver is much better for word of mouth advertising, because that's always a consideration when shopping these days.
Alex, The only compaint I agree with is the glass roof. With that said I test drove all of the other EV,and I like the Mustang the most.
bought one. getting better range than EPA. One peddle drive is the best. As far as the Frunk. You can remove the plastic easily with the new twist screws. Franky, I took the separator out.
I have the GT model. Ordered 235/19 Mich/Latitude tires. Oh my so much better,griper etc.
I think the CarPlay issue is an issue when using it wirelessly. I have a wireless CarPlay interface in my Porsche but it rarely actually works wireless. Always works when plugged in however.
Let’s hope that iPhone 13 won’t get rid of the lightning port if this is the reliability we can expect out of wireless CarPlay
Works 95% of the time in my MINI Countryman, and I NEVER use a lightning cable.
@@darexdarex But I’ll bet plugging it in will work 100% of the time. 95 is still enough to be annoying when you’re trying to drive.
It’s the phone, not the car. Apple keeps glitching CarPlay in their software updates. I get much better sound quality on wireless iPhone 6s than on Xs in the current iteration.
I'm glad to hear solid roof available, hopefully the bugs can get worked out while the tax credits are still available.
Good video. Regarding complaint 1 -- happens with my Tesla quite a bit so I don't see that as a big deal. I agree that all these car manufacturers should use the same method to calculate range so we can better compare them. Tesla definitely overestimates a little. It's probably about 85-90% of their estimates on average how I drive daily. It's lower on longer trips.
And others like Porsche purposely underestimate their EPA figures... Blame the EPA.
So Ford showing the most realistic EPA figures they can, seems to make the most sense in the long run...
But ofc it's no big deal, since we should use 3rd party testing, when doing comparisons. www.edmunds.com/car-news/electric-car-range-and-consumption-epa-vs-edmunds.html
I went to a dealership yesterday in Norway and i saw the Key and it had a button to open the Frunk.. This seems to only be missing in Markets that have the Panic button.
God knows you'll never need a panic button, in Norway 🤭🤭🤭👍
Any chance you'd get the VW ID.4 to test/compare?
Really enjoy your videos, they have a lot of good information. Reviews from people like yourself helped me to decide to get the Kia Niro EV. On this video I disagree that Ford needs to change how they calculate their range. You said they need to change it to match everyone else and then you said like Tesla. In my opinion Tesla is the odd one out. My Niro EV has en EPA estimated range of 239 miles but real world is actually 270 to 280. They under promised and over delivered. Tesla over promises and under delivers and they are the one that needs to change. Thanks again for all of the videos you do.
Kudos to Ford for being realistic about their estimates, Tesla is shady as heck in regards to that and that's one of the things that keeps me away from them.
To the videos point, EPA allows manufacturers to provide their own numbers based on some guidelines. Would say EPA needs to make some level of parity here or this will be the case across all EVs. Regardless, some early videos show while mustang is no slouch, model Y proves to be more efficient.
So you wanna race and go off-road in family oriented electric car... Talking about barking wrong tree
The EPA needs to release two range #'s for EV's: city and hwy; like they do with ICE vehicles and fuel efficiency.
I agree 100%! 👍
I have only heard of issues with the tech. Things dropping connection, compatibility issues, software glitches. Hopefully Ford fixes this quickly but it seems rushed as is. The forums haven't offered a solution to these issues yet sadly.
Ford's already planning to switch from the QNX based system they're debuting with this and the F150 and the Bronco, to a Google Auto based system for '24 models. So that raises a theory that the system is a misstep for them. Hopefully they can update the system to be better in the meantime though.
I made a test drive of Mach E. Driver’s front seat is horrible, did not expect such bad seat from Ford. It is a dealbreaker for me. The main problem is not tilting of the bottom part of the seat which put additional strain on the spine
You a catch... My dealer told me you can't yet buy an extra key! Setup your phone immediately and don't lose your key! Crazy
Put one or 2 bags of groceries in the front and let me know how quick you reinstall the frunk divider.
They need to get these software problems worked out soon or it’s going to sink the truck.
Easy fix for complaint #1: use the KEY FOB...#2: there will never be an easy-open method for the frunk; my C8 is the same...#4: my '23 GT does not have a frunk divider...#5: my info screen is TOTALLY reliable, always goes to the spot I select...#6: complaints about the hot sun are mostly whining. The roof panel is very darkly tinted; I'm in S. FL and it's fine...#6: No, who cares if Tesla "overstates" their range, my experience is that Ford's claim is very accurate, as it should be...#7: Mine has 245/45-20 tires...#8: Oh please, get real; this is NOT an off-road vehicle. Check out the Jeep Wrangler 4xe.
Not having a sunshade would drive me nuts, not even for the light but for its temperature and sound insulation value.