Outstanding, Mark! I had to do this after replacing a bad touch screen on our Dart. Of course, it all happened 1 month out of warranty. You saved me a bunch of time and a trip to the dealership. Thanks a lot! You're the hero of the day today!
Worked great, thank. Just want to add that when I initially plugged the USB in to the car, there was a significant delay before the update acknowledgement message came up. I realized this when I unplugged it, thinking that it didn't recognize it, and got the message that the install file didn't complete (or something similar). Tried again with some patience and it worked fine. Also, at the end of the update, the screen looks as thought it's done (looks like the normal screen), but it's not. Again, after a delay, a screen came up that told me it would finish up in the background and alert me when it was really done. Thanks for this video. I was unable to access the "click here" instructions at the website's download page and was getting frustrated.
My Navigation in my 2014 Dodge Ram started acting up. So I tried a restore to default which was a mistake. Thanks for posting this. I followed the same procedure and it took 2 times but all is good now.
Mark: I wanted to send a personal "thank you" for this video. I revisit it each time I need to update the UConnect system in my 2015 Jeep Grand Cherokee Summit. Each time it has worked flawlessly...though it does take awhile...about 1/2 hour or more. Thank you!!!
I purchased 2019 NORTH AMERICAN MAP FOR UCONNNECT for my 2016 Jeep Wrangler Sahara Unlimited and received the thumb drive, SD card for software updates and SD card for the Map/GPS updates. After reading the instructions (such tiny print) I'm thinking about taking it to the dealer and let them do it. I'm wondering if you have a video for this or some idea of what the dealer would charge? Thanks for all you do.
Good video with clear explanation; however, my 2017 RAM 1500 won't read the contents of the thumb drive. I've tried several times with no luck. I took it to the dealer yesterday, but the service guy said they don't do these updates there (not true, they did my last one there). They were busy so he explained the process to me and told me how easy it was to do. Five tries later and it still doesn't work.The Uconnect tech support people don't work on Sunday, so this will drag into next week. What a hassle.
James McGlothlin sorry to hear that. Wish I could help. I don’t know why it doesn’t work sometimes other than to say it’s likely shoddy programming by Chrysler. My vid just shows how to do it when it works.
The Theater-Update only works if USB-Stick is plugged into the USB-Port either by the Screens in the back, or the USB-Port above the BluRay-Player/ left of the AUX-3.5mm-Port.
thanks for taking the time to post this. i havent updated just yet but i feel like i need to because i am having alot of connectivity issues with bluetooth atm.
i have a question about my 2014 ram 3500 Laramie, it has the old 15. version the website recommends to contact the dealership. I hate dealing with dealers because of their dishonest ways of doing business. Can i still update my current version myself? will there be corrupted files?
Hello! I Have Jeep Overland 2014, i try to update software to 4.18 new version, which download from this site, but during installation, after unit number 2, screan jus off and i get info "Please insert usb " and go back to installation again. Have guys any idea what to do?
Hi Mark , I currently have a 2015 Jeep GC that has Uconnect version 15.06.1 on it. Do you know if it is possible to update this to the latest Uconnect 8.4 Version? When I enter my VIN details on the uconnect website it tells me it is up to date .... If it cant be updated, can 15.06.01 just be removed and replaced with 8.4 ?? I am taking it into the dealership on Thursday however would be great to know before then. Thanks mate
BRO PLEASE HELP! My 2015 Dodge Charger tells me "schedule update within 24 hours" I pick a time and the update NEVER INSTALLS. I finally gave up and i downloaded the update from the website onto a BRAND NEW USB, and as soon as i plug it in it says "USB SW is older and headunit SW is newer". So confused
Chris Roberts and Eve Parker - Did you ever get this resolved? I'm having the same issue with my 2015 Grand Cherokee. Any instructions would be greatly appreciated.
Jeremy Patterson no fix yet. The uconnect specialist wasn’t sure why it was saying that message. She said it means the car is already running the last eat update and may just need to reset the screen. She instructed me to do a reset of the screw by holding down the volume mute and enter button at the same time for 5-10secs, shut of the car, open, close and lock the door and wait 10mins. But the error message remained. I figured I’m going to just get a brand new usb and try again since she suggested that my usb may be too old.
Right after I posted this comment, I walked out to my car and tried calling customer service but was on hold for too long, so I hung up.. I set the 'schedule time' AGAIN (probably the 6th or 7th day in a row that I had tried this).. Believe it or not, it actually worked the very next day.. I never tried doing the update manually with a flash drive, because I had just been to the dealership for warranty issues 3 times in the past 2 weeks (oil pan and paint bubbling). I didn't want to risk voiding any warranty rules. Sorry to hear that y'all havent gotten your issues resolved.. I went without the radio, bluetooth, or aux input for a week, and it was terrible. I feel your pain. I hope they fix your problems soon.
Can't be a SD card from Walmart. There are 3 makers of SD that won't work on mopar; Scan Disk, PYC and the other one they carry. Main point, non of Walmart
I have the 2017 Chrysler Pacifica. I am frustrated that when using uConnect Theater, and I want to change the fade of the sound, I have to exit uConnect, go to Media, which then stops playing the uConnect content and plays whatever is on my phone, until I navigate through about numerous screens, before I am able to navigate back to uConnect Theater. Am I doing something wrong? Any thoughts? Thanks.
Thx Mark! Great info. Ques: will an update allow the back up cam to continually run as a monitor? Mine will only do so for a few seconds when I hit the right icon on uconnect. Thx.
What format is your Kingston thumb drive used in this video? The instructions say the thumb driver needs to be formatted for NTFS, which ordinarily requires a Windows machine. You're obviously using a Mac and a Kingston brand thumb drive, but you never mentioned whether you'd formatted the drive beforehand. There are several assumptions that could be made here because the file is readable on the thumb drive - either it's formatted for MacOS (which would make sense for a Mac user), or you'd already formatted it for NTFS or something else compatible to the Uconnect update process and systems. Maybe I'm overthinking things here, but it would be helpful if you could comment about the format used on the thumb drive. I tried formatting a thumb drive to NTFS per the instructions and copied two files with similar file name extensions as in your video, but the radio never seems to recognize the files after plugging the thumb drive into the USB port in the Grand Cherokee. Thanks.
Sally Via honestly I never checked the format of the thumb drive so it was whatever format it came from the store. It works on both Mac and pc. I really doubt it matters. The process didn’t work for me the first time either. Then I unplugged it and plugged in again and it worked. So the whole system can be s little flakey. But then again do can the whole vehicle. Sometimes the DVD player stops working till I restart the car. Sometimes the rear lift gate doesn’t work or the side door. Then it works on the next try. Should be a slogan for Chrysler... works most of the time lol. But when it works it’s great.
Sally Via- I work on a Mac. Am I correct that it is not possible to reformat a thumb drive to NTFS on a Mac? I'm so frustrated as I try to update my Jeep software so that I am able to do a Navigation system update. grrrrrrr This is NOT user friendly, and when I called my dealership, I was told that they didn't know how to do it either!!!
Thank you so much you are amazing i am also updating my system. I have been trying to figure out how to do this for the longest. My screen is (GREEN SCREEN/ TRANSFERRING FILES). And yes this update does take some time but i am so happy that it is updating. Thank you again.
I currently have uconnect 3c with 8.4" screen on my 2018 Jeep Cherokee. Will this update work so I can use Android Auto? I mainly want it so I can use Google maps on the touchscreen.
Download and instalation seem to go ok on my 2017 Pacifica chrysler. However routing went crazy. Basically it seem to take the milk run route. Checked its routing and time and it more than doubled. I checked off fastest route and also shortest route. Hope you may have some suggestions.
the problem is u can not now download the update Uconnect 8.4 firmware for jeep grand Cherokee 2014 from the web site? :( before i do it by my self but i lost my copy!!!
I have 2015 grand Cherokee limited, I was doing the 18.45.01 Uconnect update and suddenly the update failed on the 11 part saying "Sierra Wireless: bolo file install failed. Please remove USB stick to reset." and I've replugged the USB and tried another USB but nothing change. How can i get back my old software version or download an older one, the vehicle was on 18.11.07. PLS HELP.
Gwyn Davies the instructions say to keep the engine on. It may work without but I personally didn’t want to take that risk. Up to you. You feel lucky? 😉
Yance If you’re connected to Bluetooth, it doesn’t show anything. But if you connect to the usb, then it works just fine. Let’s me browse through all my playlist and songs. I have a 2015 charger rt.
@@yance4995 you plug your phone cable into your phone and connect the usb part into your usb slot in your car and it will automatically connect to your Uconnect system. If you do download music onto a thumb drive, you can insert that USB into the same USB slot in your car and access music that way as well
Mark - My update only has one file called swdl.upd and not the one ending in .iso?? Also, when I copy this to a USB and insert in the car it doesn't even recognise the USB i.e. the light on the USB doesn't even light up. Is there a special format the USB needs to be? Mines MS-DOS (FAT) and I'm using a Mac to do it just like you.
@@reathathomas6085 I found instructions someone got from a tech that people say works.. havent tried yet but be advised some people said this "download on thumb drive" method screwed up their ability to clear that update crap.
I recently rented a 2020 durango, I own a 2017 durango. I love the version of uconnect on the 2020. When I do this update, will it reflect what the 2020 looked like???
Hey, I have a Dodge journey 2016 I have to updates one for my nav and one for my radio. Do I just do both updates on the flash drive?? Or do I do them separate? I tired to do them together but keep getting no files supported.
@@MarkAllan I just did it with the car turned to ACC. Took about 20 minutes for the download for Uconnect update. Had to reboot by holding the Volume and Tuning buttons at the same time. Then start my Jeep, stop it, open the door and do it again. Still waiting to see if Pandora reappears when I drive it. I have a 2015 Jeep Cherokee.
I have a 2016 Dodge Charger. I was doing the update and it stopped at the air card part and it won’t go further. It sits there for another 8 minutes then says update failed
Hi Mark, I put in my vin and it said zI didn't have any updates however my maps are outdated. Am I gonna have to pay to update it? I was under the impression that the updates would update the maps as well. Please help.
nickel5investments that’s right, the maps are a separate thing. You have to pay for those. The data is updated every 18 months (approximately). Do to keep maps fully up to date you will be paying every 18 months or so.
For navigation I use Google Maps on iPhone via CarPlay on uconnect - so no need for paid map updates on uconnect. I even much prefer that Nav! I have a 2019 Trailhawk.
DanielBGaming my update had significant changes. Guess it depends on how old your old one is and what they’ve updated in the software since you last update. Just as with computers some changes are minor and some are major (over time).
I have a daytona dodge charger 2017 I updated the GPS this car is brings from Denver Colorado and still shows the map from there, can someone please help me!
Have you tried turning it off and back on again? Maybe call tech support on this one. This is sarcasm. If it says there's no updates available, you're already up to date, you don't need an update.
Do the files have to be in a curtain format to be recognized. The ones I have are in WinRAR archive and I was wandering do they need to be in a different format
The Big Boss 223 yes you will need to extract them from the archive to use them in their normal format. The archive has compressed them so the files are smaller.
Richard Ayers I’d try it a few times. It can be inconsistent. But if it still doesn’t work you can contact the support in the website for further assistance. Or go to a dealership.
Hey Richard .... where did you end with this? I am having the same issue .... "There are no updates available at this time for your 2015 equipped with this system." I have just called Jeep and will be popping in to see them in a few days however if I could avoid going to see them that would be great as there will no doubt be a price attached to my visit.
when you said you had the vehicle running, did you start the engine? because in my dodge ram there is an option to turn the key on "run" and so far that isn't working. i tried the update twice but nothing worked.
you never mention the format of the thumb drive, NTFS, FAT32, MACOS ?? something else?? the insturctions from the uconnect website are not there it says not found, this is my only instruction right now.
Bryan Alvarado don’t know. You’ll have to research that. I’m not a Chrysler expert. But if you determine that you can update yourself here is the process.
8.4 has anyone had advice on when it doesn’t recover? It’s blue screen and says please insert update usb disk.. dealer told me today after sitting for 4hrs ... they cannot help me.. I called Uconnect to escalate it.. however in the 4 hrs I sat there 2 other people came in for the same issues.. and they also failed to help.
Thanks for the video Mark! I recently started having issues with the navigation for my 2015 Cherokee and the update seems to have resolved the issue. One key point is to copy the files to the root of the USB Drive. As you mention... the UConnect video does not mention that.
Usually smaller, older ones are fine. Its when you get into the larger ones like 64GB or larger that there is an issue. 8GB should not be a problem. Try formatting the drive and doing it again. Unless the drive is busted it should work...
2014-2016 Jeep Grand Cherokee can no longer be updated they are now using an older Uconnect system only 2017-2019 Jeep Grand Cherokee can be updated to the latest verison.
What do people do while the car is "running" for 1-2hrs? I don't have a garage... it seems pretty ridiculous. Not that I live in the city, but a car running for 2 hrs... unattended... This is their preferred process? Wow. (*Thanks for video tho!)
My screen does absolutely nothing AT ALL when I put it in. I’ve tried a bunch of times. Nothing. When I plug the USB in the computer it shows that the update is on there. I don’t get it. Really annoying.
I’m in the same boat for a 17 ram 1500. But someone said it takes time for the screen to pop up so I wait. And I wait 😂 writing this from the comfort of my truck waiting
Jeff Vlahos ugh!!! Doesn’t help that I SUCK at computers!! “Hence why I do hair” 😂 I was gonna try to clear it and re-download it. If not I was gonna try to buy a different brand SD. Wishing you luck.
What's the latest software version? I tried looking for a software update for my 2017 Grand Cherokee and I got a message stating I have the latest version, however my infotainment system does not support the Apple Car/Android Auto features...
Why do we have to go through all this? It is the DUMBest GPS system we've ever seen! And when you try to verbally enter an address to find, every time, everyone in the car roars with laughter as it first asks what COUNTRY, with USA as last choice, then asks for state, then breaks up my city request into multiple choices, then asks street, then asks street number, as if I will ALWAYS be a first-time user. In my other car (Lincoln) you just say the complete address, it finds it, and that's it. Why do we need a 4-minute inquisition that treats us like imbeciles? Same goes for update-- This system makes you wait 4 years, then go thru hell to get it done. Lincoln sends me a thumb drive, I put it into the slot, and that's it. What's the matter with the programmers on Chrysler's system? I think they're the clueless ones, NOT US. I will never buy another Chrysler product that uses this dumb GPS system!
Maybe should have got 2 Lincolns ;) I'm sorry, my 2019 having issues too. Ugh. AZ heat is not a good place for computer systems. My screen sometimes turns yellow & shuts completely off - no AC in 110° heat. But they said they can't do anything unless they witness it, so they want to keep my vehicle - til they have time to re-create it happening. Really? I have a life & work, too.
Outstanding, Mark! I had to do this after replacing a bad touch screen on our Dart. Of course, it all happened 1 month out of warranty. You saved me a bunch of time and a trip to the dealership. Thanks a lot! You're the hero of the day today!
Travis Fender oh that’s great. Glad it worked for you.
Worked great, thank. Just want to add that when I initially plugged the USB in to the car, there was a significant delay before the update acknowledgement message came up. I realized this when I unplugged it, thinking that it didn't recognize it, and got the message that the install file didn't complete (or something similar). Tried again with some patience and it worked fine. Also, at the end of the update, the screen looks as thought it's done (looks like the normal screen), but it's not. Again, after a delay, a screen came up that told me it would finish up in the background and alert me when it was really done. Thanks for this video. I was unable to access the "click here" instructions at the website's download page and was getting frustrated.
Just completed this on my 2017 Jeep Cherokee Trailhawk, worked perfectly.
Doug Felts great. Thanks for the comment.
What if you bought a new 8.4 as a upgrade do you use the vin from the old car it came out of or the vin from the car your installing it in
Man your video helped me out BIGTIME. Mine actually took less than 10 min. Thank you very much!
My Navigation in my 2014 Dodge Ram started acting up. So I tried a restore to default which was a mistake. Thanks for posting this. I followed the same procedure and it took 2 times but all is good now.
Mark: I wanted to send a personal "thank you" for this video. I revisit it each time I need to update the UConnect system in my 2015 Jeep Grand Cherokee Summit. Each time it has worked flawlessly...though it does take awhile...about 1/2 hour or more. Thank you!!!
Jay Snyder that’s great Jay. Glad it was helpful.
I purchased 2019 NORTH AMERICAN MAP FOR UCONNNECT for my 2016 Jeep Wrangler Sahara Unlimited and received the thumb drive, SD card for software updates and SD card for the Map/GPS updates. After reading the instructions (such tiny print) I'm thinking about taking it to the dealer and let them do it. I'm wondering if you have a video for this or some idea of what the dealer would charge? Thanks for all you do.
Deborah Hamilton sorry I’ve never updated my GPS. If I do I’ll post video on it.
Good video with clear explanation; however, my 2017 RAM 1500 won't read the contents of the thumb drive. I've tried several times with no luck. I took it to the dealer yesterday, but the service guy said they don't do these updates there (not true, they did my last one there). They were busy so he explained the process to me and told me how easy it was to do. Five tries later and it still doesn't work.The Uconnect tech support people don't work on Sunday, so this will drag into next week. What a hassle.
James McGlothlin sorry to hear that. Wish I could help. I don’t know why it doesn’t work sometimes other than to say it’s likely shoddy programming by Chrysler. My vid just shows how to do it when it works.
The Theater-Update only works if USB-Stick is plugged into the USB-Port either by the Screens in the back, or the USB-Port above the BluRay-Player/ left of the AUX-3.5mm-Port.
thanks for taking the time to post this. i havent updated just yet but i feel like i need to because i am having alot of connectivity issues with bluetooth atm.
i have a question about my 2014 ram 3500 Laramie, it has the old 15. version the website recommends to contact the dealership. I hate dealing with dealers because of their dishonest ways of doing business. Can i still update my current version myself? will there be corrupted files?
Teddy U sorry. I don’t know. I updated my 2014 Jeep and it worked fine. I suppose it’s worth a try but I’m not an expert.
Hello!
I Have Jeep Overland 2014, i try to update software to 4.18 new version, which download from this site, but during installation, after unit number 2, screan jus off and i get info "Please insert usb " and go back to installation again. Have guys any idea what to do?
Hi Mark , I currently have a 2015 Jeep GC that has Uconnect version 15.06.1 on it. Do you know if it is possible to update this to the latest Uconnect 8.4 Version? When I enter my VIN details on the uconnect website it tells me it is up to date .... If it cant be updated, can 15.06.01 just be removed and replaced with 8.4 ?? I am taking it into the dealership on Thursday however would be great to know before then. Thanks mate
Very informative video...Do you have to leave car running or just on acc for the hour of download?
BRO PLEASE HELP! My 2015 Dodge Charger tells me "schedule update within 24 hours" I pick a time and the update NEVER INSTALLS. I finally gave up and i downloaded the update from the website onto a BRAND NEW USB, and as soon as i plug it in it says "USB SW is older and headunit SW is newer". So confused
Chris Roberts call the uconnect help number! I’m on the phone with them now and they don’t even know why
Chris Roberts and Eve Parker - Did you ever get this resolved? I'm having the same issue with my 2015 Grand Cherokee. Any instructions would be greatly appreciated.
Jeremy Patterson no fix yet. The uconnect specialist wasn’t sure why it was saying that message. She said it means the car is already running the last eat update and may just need to reset the screen. She instructed me to do a reset of the screw by holding down the volume mute and enter button at the same time for 5-10secs, shut of the car, open, close and lock the door and wait 10mins. But the error message remained.
I figured I’m going to just get a brand new usb and try again since she suggested that my usb may be too old.
My 2016 Durango is having the exact issue! So frustrating.
Right after I posted this comment, I walked out to my car and tried calling customer service but was on hold for too long, so I hung up.. I set the 'schedule time' AGAIN (probably the 6th or 7th day in a row that I had tried this).. Believe it or not, it actually worked the very next day.. I never tried doing the update manually with a flash drive, because I had just been to the dealership for warranty issues 3 times in the past 2 weeks (oil pan and paint bubbling). I didn't want to risk voiding any warranty rules. Sorry to hear that y'all havent gotten your issues resolved.. I went without the radio, bluetooth, or aux input for a week, and it was terrible. I feel your pain. I hope they fix your problems soon.
Can't be a SD card from Walmart. There are 3 makers of SD that won't work on mopar;
Scan Disk, PYC and the other one they carry.
Main point, non of Walmart
I have the 2017 Chrysler Pacifica. I am frustrated that when using uConnect Theater, and I want to change the fade of the sound, I have to exit uConnect, go to Media, which then stops playing the uConnect content and plays whatever is on my phone, until I navigate through about numerous screens, before I am able to navigate back to uConnect Theater. Am I doing something wrong? Any thoughts? Thanks.
Mark: Great tutorial, thank you. I use your video as a reminder each time I have to update my 2015 Jeep Grand Cherokee.
Jay Snyder great. Thanks for the comment.
I have a 2015 300. Will the navigation map update as well or is that a separate update? Thank you!
Did yours come wit the navigation?
Thx Mark! Great info. Ques: will an update allow the back up cam to continually run as a monitor? Mine will only do so for a few seconds when I hit the right icon on uconnect. Thx.
No it won’t.
You can get an aftermarket plug in to do that and access a bunch of other stuff
What format is your Kingston thumb drive used in this video? The instructions say the thumb driver needs to be formatted for NTFS, which ordinarily requires a Windows machine. You're obviously using a Mac and a Kingston brand thumb drive, but you never mentioned whether you'd formatted the drive beforehand. There are several assumptions that could be made here because the file is readable on the thumb drive - either it's formatted for MacOS (which would make sense for a Mac user), or you'd already formatted it for NTFS or something else compatible to the Uconnect update process and systems. Maybe I'm overthinking things here, but it would be helpful if you could comment about the format used on the thumb drive. I tried formatting a thumb drive to NTFS per the instructions and copied two files with similar file name extensions as in your video, but the radio never seems to recognize the files after plugging the thumb drive into the USB port in the Grand Cherokee. Thanks.
Sally Via honestly I never checked the format of the thumb drive so it was whatever format it came from the store. It works on both Mac and pc. I really doubt it matters. The process didn’t work for me the first time either. Then I unplugged it and plugged in again and it worked. So the whole system can be s little flakey. But then again do can the whole vehicle. Sometimes the DVD player stops working till I restart the car. Sometimes the rear lift gate doesn’t work or the side door. Then it works on the next try. Should be a slogan for Chrysler... works most of the time lol. But when it works it’s great.
Sally Via- I work on a Mac. Am I correct that it is not possible to reformat a thumb drive to NTFS on a Mac? I'm so frustrated as I try to update my Jeep software so that I am able to do a Navigation system update. grrrrrrr This is NOT user friendly, and when I called my dealership, I was told that they didn't know how to do it either!!!
Would be nice if it was pushed out to vehicles rather than having to DIY.
Hello Everyone,
I have a Jeep Grand Cherokee Trailhawk 2017, do you know if this update will let me use the Android Auto on Uconnect? Please Help!
Thank you so much you are amazing i am also updating my system. I have been trying to figure out how to do this for the longest. My screen is (GREEN SCREEN/ TRANSFERRING FILES). And yes this update does take some time but i am so happy that it is updating. Thank you again.
Chante Ragsdale you’re welcome.
I currently have uconnect 3c with 8.4" screen on my 2018 Jeep Cherokee. Will this update work so I can use Android Auto? I mainly want it so I can use Google maps on the touchscreen.
Did you do this and did it work?
Download and instalation seem to go ok on my 2017 Pacifica chrysler. However routing went crazy. Basically it seem to take the milk run route. Checked its routing and time and it more than doubled. I checked off fastest route and also shortest route. Hope you may have some suggestions.
I upgraded my radio with one that has nav. How do I update my usb port in my 2014 Chrysler 300? Or where can I find the place to get the update?
Will this fix the screen not turning on? The buttons work but the screen stays black. I have a 2018 chrysler pacifica that i got in July.
King4000 don’t know. It’s worth a try.
Thank you! Worked great for my 2017 Chrysler Pacifica.
Nancy Peterson that’s great.
the problem is u can not now download the update Uconnect 8.4 firmware for jeep grand Cherokee 2014 from the web site? :( before i do it by my self but i lost my copy!!!
Does it automatically download both those files you put on the thumb drive?
Recieved update usb in mail. Installed today.
Same here!
Does this mean my Chrysler pacific limited 8.4 display will have apple-car play with this update
No.
Does this mean Apple CarPlay will work now on my 2017 Dodge Ram since it says the uConnect version needs to be 8.4 in order for it to work?
You wont get that if you have a uconnect 5 or uconnect 7
I have 2015 grand Cherokee limited, I was doing the 18.45.01 Uconnect update and suddenly the update failed on the 11 part saying "Sierra Wireless: bolo file install failed. Please remove USB stick to reset." and I've replugged the USB and tried another USB but nothing change. How can i get back my old software version or download an older one, the vehicle was on 18.11.07. PLS HELP.
Would this work with a 2017 Jeff Cherokee 75year anniversary model and if it does. Will it allow you to have Android Auto.
Just having the ignition on would be enough, do you need to turn the engine on?
Gwyn Davies the instructions say to keep the engine on. It may work without but I personally didn’t want to take that risk. Up to you. You feel lucky? 😉
Does anyone know if this update helps getting music info as in artist name and song?
Yance If you’re connected to Bluetooth, it doesn’t show anything. But if you connect to the usb, then it works just fine. Let’s me browse through all my playlist and songs. I have a 2015 charger rt.
Dante Hagler so just download music to a usb and connect it to where?
@@yance4995 you plug your phone cable into your phone and connect the usb part into your usb slot in your car and it will automatically connect to your Uconnect system. If you do download music onto a thumb drive, you can insert that USB into the same USB slot in your car and access music that way as well
How do you download the North American map for uconnect 8.4N without paying for the USB drive...? A do it yourself download...
Did you take your car to the dealership? And did they charge you to fix it?
Mark - My update only has one file called swdl.upd and not the one ending in .iso?? Also, when I copy this to a USB and insert in the car it doesn't even recognise the USB i.e. the light on the USB doesn't even light up. Is there a special format the USB needs to be? Mines MS-DOS (FAT) and I'm using a Mac to do it just like you.
Do you need to have the car on and running to do this?
shawn a yes you do. You don’t want it to shut off in the middle of the process.
mine is having me "schedule update" but the update never happens. it also tells me to have the vehicle off. will this method fix that issue?
Mine too
@@reathathomas6085 I found instructions someone got from a tech that people say works.. havent tried yet but be advised some people said this "download on thumb drive" method screwed up their ability to clear that update crap.
when put my VIN the screen gets loading and nothing appears ! any idea why ?
I recently rented a 2020 durango, I own a 2017 durango. I love the version of uconnect on the 2020. When I do this update, will it reflect what the 2020 looked like???
Can u tell me how to get software for 2019 jeep ckerokee
Same process I would imagine.
@@MarkAllan they scan it said I need new Radio how hard is that too do
Hey,
I have a Dodge journey 2016 I have to updates one for my nav and one for my radio. Do I just do both updates on the flash drive?? Or do I do them separate? I tired to do them together but keep getting no files supported.
Does the vehicle have to be running for the update to be installed?
Paul Stough yes it does.
@@MarkAllan I just did it with the car turned to ACC. Took about 20 minutes for the download for Uconnect update. Had to reboot by holding the Volume and Tuning buttons at the same time. Then start my Jeep, stop it, open the door and do it again. Still waiting to see if Pandora reappears when I drive it. I have a 2015 Jeep Cherokee.
Can someone explain to me what you get by updating the system? 2016 ram?
I have a 2016 Dodge Charger. I was doing the update and it stopped at the air card part and it won’t go further. It sits there for another 8 minutes then says update failed
Will this allow you to add a reverse camera to the unit?
B P no
Hi Mark, I put in my vin and it said zI didn't have any updates however my maps are outdated. Am I gonna have to pay to update it? I was under the impression that the updates would update the maps as well. Please help.
nickel5investments that’s right, the maps are a separate thing. You have to pay for those. The data is updated every 18 months (approximately). Do to keep maps fully up to date you will be paying every 18 months or so.
Latest free update for maps is 7.09.. down load Garmin express from garmin.com.. free.. but to get new 2020 map you have to pay $149.99us
For navigation I use Google Maps on iPhone via CarPlay on uconnect - so no need for paid map updates on uconnect. I even much prefer that Nav! I have a 2019 Trailhawk.
I have NA version of uconnect. Will it work while updating from NA to EU version?
My 2013 dodge ram doesn't even have the uconnect apps on it. Will this add that onto the interface.
how do you know if you have the most current version?
I’m trying to update my 2018 journey but I got the 8.4 stereo from a 2013 journey can i still update or there’s May be a problem ?
Someone tell me what’s the point to update I updated it and it looks the same
DanielBGaming my update had significant changes. Guess it depends on how old your old one is and what they’ve updated in the software since you last update. Just as with computers some changes are minor and some are major (over time).
@@MarkAllan My GPS thinks I'm in the Chicago area; in fact, I'm near Raleigh, North Carolina.
Did the dealership make you pay for the update? Mine is currently trying to charge me for a diagnostic then charge me again to update it.
ewtigerg85041 I updated it myself. If they update it they will likely charge you for their time so it pays to learn how to do it yourself.
I have a daytona dodge charger 2017 I updated the GPS this car is brings from Denver Colorado and still shows the map from there, can someone please help me!
It tells me there are no updates available.
Have you tried turning it off and back on again? Maybe call tech support on this one.
This is sarcasm. If it says there's no updates available, you're already up to date, you don't need an update.
@@AW-nz4gl It should be noted that going into "engineering mode" can actually give you the uconnect version information.
Thank you! In my car now updating (GREEN SCREEN/ TRANSFERRING FILES)
- 2013 Dodge Dart RallyE
Did it work fine after the green screen / transferring files process?
Will this work on GMC Intellilink?
Do the files have to be in a curtain format to be recognized. The ones I have are in WinRAR archive and I was wandering do they need to be in a different format
The Big Boss 223 yes you will need to extract them from the archive to use them in their normal format. The archive has compressed them so the files are smaller.
@@MarkAllan what is the normal format?
I tried to do this for my 2012 Jeep and it says the software is up to date and I know it isn't. I haven't updated it since I got the truck.
YOUR VEHICLE IS UP TO DATE
There are no updates available at this time for your 2012 equipped with this system.
Learn More About Your Uconnect® System
Richard Ayers I’d try it a few times. It can be inconsistent. But if it still doesn’t work you can contact the support in the website for further assistance. Or go to a dealership.
Hey Richard .... where did you end with this? I am having the same issue ....
"There are no updates available at this time for your 2015 equipped with this system."
I have just called Jeep and will be popping in to see them in a few days however if I could avoid going to see them that would be great as there will no doubt be a price attached to my visit.
@@andysaj9916 I went to where my good friend works and he took care of it for me.
@@richardayers4976 So you were able to update the software?? Happy?? Do you now have Apple Carplay Or Android Auto?
I put my whole vin number in but it does nothing just highlights the video think their site is broken
Same thing happened to me.. I left it sitting there for well over 5 minutes.. then it appeared all of a sudden. Try again maybe?
Entering my VIN won't help me. I have a 2019 RAM, but I Have a 2020 radio unit as my original had an internal fault and was replaced.
when you said you had the vehicle running, did you start the engine? because in my dodge ram there is an option to turn the key on "run"
and so far that isn't working. i tried the update twice but nothing worked.
Sharlifer Ramroop yes the engine was running.
Where can you get the firmware manually to reinstall
would this work for a 2014 wrangler? I downloaded my update and put it on my drive be when I plug the drive into my car it says no files.
I literally had to put USB in and out 10 times and just left it sit for 5 min and then it finally read.
you never mention the format of the thumb drive, NTFS, FAT32, MACOS ?? something else?? the insturctions from the uconnect website are not there it says not found, this is my only instruction right now.
When in doubt, go FAT32
Great video! Do the release notes give you a specific order to install the updates, since you have two?
rgchristy I didn’t see anything like that. They appear to be independent of each other so the order shouldn’t matter.
rgchristy no I didn’t see that.
This isn’t working on my 2015 challenger. It says files not supported when I plug in my flash drive.
Did you ever get ot to work?
I'm having same issues
I have a 2019 ram classic quad cab and my 8.4 infotainment system doesn't show outside temperature or compass. Can anyone help me with this problem?
Did you get this completed? They are saying that its a Jeep Rapid Response Transmittal that has to be done by a dealer
does this update fix the wifi problems?
My is currently on 13.15.4 do I need to go to the dealer ?
Bryan Alvarado don’t know. You’ll have to research that. I’m not a Chrysler expert. But if you determine that you can update yourself here is the process.
8.4 has anyone had advice on when it doesn’t recover? It’s blue screen and says please insert update usb disk.. dealer told me today after sitting for 4hrs ... they cannot help me.. I called Uconnect to escalate it.. however in the 4 hrs I sat there 2 other people came in for the same issues.. and they also failed to help.
Thanks for the video Mark! I recently started having issues with the navigation for my 2015 Cherokee and the update seems to have resolved the issue. One key point is to copy the files to the root of the USB Drive. As you mention... the UConnect video does not mention that.
how do you have the blue screen color?
I took the car to d dealer and they said i have to get a new radio. Good thing i have cover😁😁
does it matter what size usb stick you have? i have an 8gb and it wont read shit from it
Usually smaller, older ones are fine. Its when you get into the larger ones like 64GB or larger that there is an issue. 8GB should not be a problem. Try formatting the drive and doing it again. Unless the drive is busted it should work...
Thank you I’ll try it.
My says that the software is no comparable for my car even thought i got the firmware from website!! I have a Jeep Grand Cherokee 2014!!
2014-2016 Jeep Grand Cherokee can no longer be updated they are now using an older Uconnect system only 2017-2019 Jeep Grand Cherokee can be updated to the latest verison.
I'm having the same problem with my 2013 Chrysler 300. Could this be because I downloaded the files on my macbook?
Kyle Ohlandt any updates on your situation? I’m in need of an update for my 13 also.
Can you put it on a SIM card?
I can not get the screen to show up once the USB is plugged in. can.you help me please???????
What do people do while the car is "running" for 1-2hrs? I don't have a garage... it seems pretty ridiculous. Not that I live in the city, but a car running for 2 hrs... unattended... This is their preferred process? Wow. (*Thanks for video tho!)
Rick Boyer ya it is what it is.
Can I Just Plug My Laptop Direct and Do The Process?
can you let us know how to mirrorlink your android fone on the system
Was the update free or do you have to pay for it ?
mandomerc 1010 it is free.
I was told by uconnect support you cannot use a Sandisk brand USB
@James Castillo idk why that's just what I was told by the uconnect employee on the phone. Any other brand I suppose
My screen does absolutely nothing AT ALL when I put it in. I’ve tried a bunch of times. Nothing. When I plug the USB in the computer it shows that the update is on there. I don’t get it. Really annoying.
I’m in the same boat for a 17 ram 1500. But someone said it takes time for the screen to pop up so I wait. And I wait 😂 writing this from the comfort of my truck waiting
Jeff Vlahos ugh!!! Doesn’t help that I SUCK at computers!! “Hence why I do hair” 😂 I was gonna try to clear it and re-download it. If not I was gonna try to buy a different brand SD. Wishing you luck.
Yeah didn’t work for me the screen never went to the update software no matter how long I left it guess I gotta call the dealer.
What's the latest software version? I tried looking for a software update for my 2017 Grand Cherokee and I got a message stating I have the latest version, however my infotainment system does not support the Apple Car/Android Auto features...
Doesn’t work for my 2015 Cherokee.
Would if your screen don't pop up
I have a 2016 challenger, will this work if I want to update it so that I can use apple car play and android auto?
Both should work in the 16's (same year I have) before you update and should after you update. The 16's take this update pretty easily.
Keeps telling me the file is not supported , There is only 1 file showing, the update itself. Not seeing the Uconnect8.4 file
Make sure file is not in a folder... paste file only.. took me 3 hours to figure it out... smh
the compressed folder will not extract
Foes this have apple play in the update?
I only got a green transferring files and that’s it nothin after
Why do we have to go through all this? It is the DUMBest GPS system we've ever seen! And when you try to verbally enter an address to find, every time, everyone in the car roars with laughter as it first asks what COUNTRY, with USA as last choice, then asks for state, then breaks up my city request into multiple choices, then asks street, then asks street number, as if I will ALWAYS be a first-time user. In my other car (Lincoln) you just say the complete address, it finds it, and that's it. Why do we need a 4-minute inquisition that treats us like imbeciles? Same goes for update-- This system makes you wait 4 years, then go thru hell to get it done. Lincoln sends me a thumb drive, I put it into the slot, and that's it. What's the matter with the programmers on Chrysler's system? I think they're the clueless ones, NOT US. I will never buy another Chrysler product that uses this dumb GPS system!
Agree. All those supposed to be "smart" programmers out there and they hire idiots to design this system.
Maybe should have got 2 Lincolns ;) I'm sorry, my 2019 having issues too. Ugh. AZ heat is not a good place for computer systems. My screen sometimes turns yellow & shuts completely off - no AC in 110° heat. But they said they can't do anything unless they witness it, so they want to keep my vehicle - til they have time to re-create it happening. Really? I have a life & work, too.
And I have less than 14k miles on it