How to Update your Uconnect 8.4 System
HTML-код
- Опубликовано: 21 июл 2024
- At FCA, we work around the clock to improve your Uconnect experience. Similar to a smartphone or personal commuter, we’re constantly updating your vehicle’s Uconnect system software to help improve system performance and security.
Keeping your Uconnect system software up-to-date is easy. If an update is available, you can schedule a dealer service appointment, or perform the update yourself by following a few simple steps. To do it yourself, all you need is a computer, your Uconnect system and an empty USB drive with at least 4 gigs of space.
First, to see if an update is available, go to www.driveuconnect.com/software-update. Punch in your 17-digit VIN number. If an update’s available, plug the USB drive into your computer and follow the onscreen prompts.
On the website, you’ll find an optional tutorial that explains how to download the software update using a download manager called Akamai NetSession. This interface is optional and can help quickly download large files to the USB.
If you’re unable to use the Akamai Netsession or prefer to download the file directly to the USB, you can click on the following link and download the update directly in your browser. Once the file has finished downloading, double click the zip file to extract the software update to your USB drive. Once the file is downloaded, pop the USB drive out of your computer and take it to your vehicle.
Once you’re in your vehicle, make sure you’re in a well-ventilated area, and then start your car. You must remain parked until the update is completed.
When you see this screen, verify that the system software version on the USB is different than your current version. Press YES to begin the update.
After a few seconds, your Uconnect System will reset. Several notifications will appear during this update to indicate progress. Remember, do not turn off the ignition or remove the USB device until the update process has successfully completed. The Uconnect System may become inoperative if the update is interrupted.
Once the update has completed, the system will reset and return to normal operation. When the system powers back on, wait approximately 60-90 seconds until the following screen appears. Confirm that the software version numbers now match.
If they’re the same, press NO. The software update is complete and your Uconnect system is now equipped with the latest software. It’s now safe to remove the USB drive from the media hub.
If the numbers on the screen do not match, press YES to perform the software update again.
To check for Uconnect software updates in the future, visit www.driveuconnect.com/softwar....
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This video is not intended to take the place of your Owner’s Manual. Please refer to the instruction manuals on the Owner’s Information DVD or DriveUconnect.com for complete details and other important safety information. 
Авто/Мото
Easy and simple download on a empty USB drive-> extract files on to desktop-> put the extracted files to USB-> turn car on-> put USB in the USB hub-> wait to verify-> and drink a beer-> and done
Bro i need help is 8.4 version is the latest?
@@na.al.19 8.4 is the size of the radio lol
@@_beastmode_rc Lmaooooooooooooo 😂😂😂
hold on, you have to put *extracted* files on the USB?
What do we do if there are Multiple Updates Available against VIN Number?
Do I need to Update All Updates in the series one by one or just update the last update...
These are available options against VIN Number:
UPDATE AVAILABLE
Your 2013 equipped with the system qualifies for the following software updates
Update 1:
UCONNECT®8.4N_MY13_MY14_MY15_NAV_6_22_ROW_RB6
SERVICE BULLETIN ID: 08-033-15 & CSN R65
RELEASE DATE: 2015-07-14
Update 2:
UCONNECT_8.4_RADIO_16.21.D7_MY13_JC_JF_LD_LX
SERVICE BULLETIN ID: 08-094-18
RELEASE DATE: 2017-01-11
Update 3:
UCONNECT_8.4N_NAV_7.09_MY13-14_LDLX_CHINA
SERVICE BULLETIN ID: 08-004-17
RELEASE DATE: 2017-01-11
Update 4:
UCONNECT_8.4N_NAV_7.09_MY13-14_LDLX_JAPAN
SERVICE BULLETIN ID: 08-004-17
RELEASE DATE: 2017-01-11
Update 5:
UCONNECT_8.4N_NAV_7.09_MY13-14_LDLX_ROW
SERVICE BULLETIN ID: 08-004-17
RELEASE DATE: 2017-01-11
Update went smooth now time will tell if anything is different, I am not seeing where it says what the update included other than watching the 15 updates.
this was easy. I upgraded my radio so I had to use a VIN associated w/ the same radio part number. snagged from an ebay ad description w/ the same radio part number that included the donor vehicle's VIN. The hardest parts were finding the right VIN (look *carefully*) and waiting for the upload to finish. It will give you instructions onscreen the whole way. It will tell you when you finish. Once the upgrade is successful and it says you can take out the USB- take it out!! but only when it says you can. also, keep the motor running in a safe place AND don't go anywhere. If you didn't change radios (it's original) then of course you just use your own VIN. cheers.
So you do use the vin from the old car not the car your installing it in if you’ve gotten a used 8.4
My SD-Card worked perfectly for months now. All of a sudden, Uconnect does not see my PlayLists. Only my playlists are being ignored. My music, my folders, all good. Play list, spin, spin, spinning (4 items shown), but nothing reads. I tried formatting the SD-Card, putting the music back on. Nothing. I used a new SD-Card, same deal. Suggestions UConnect?
What's the latest released version for Uconnect 4C NAV with 8.4" display?
I have a 2015 challenger Scatpack, the update fixes the issue where Engine stuck on “street” mode only. After firmware updated, I am now able to set engine to Sport. Hope this helps.
I did this & it worked great but now I have to recalibrate my navigation. It tells me to find a main road with open sky but it's not working. Now I'm curious what else doesn't work in my truck. I will have to run a test of all the buttons & see.
My radio is rebooting every three minutes, while connected to Bluetooth. I want to update it as I've read it might solve the problem, but when entering VIN number it loads and then nothing happens. Do you have any direct link for the latest update to a FIAT 500L Living 2016?
2022 Ram built with "connected services delete" due to the chip shortage. Because of that, you can't receive OTA updates and if you put the VIN in on this website, it just says your vehicle is up to date, even though it isn't and there have been several updates released that I don't have. So much for UC5 and its seamless cell phone integration.
Want improvements came with the update ? I noticed no change
Where's the link to just download the last update? I reset my radio and need to re-install the update from ages ago, but because I did it once with this Uconnect VIN checking website it says it's already done. I need to re-download the file and can't get it.
I’m Probly never buying a vehicle with Uconnect after this experience
Update I called Uconnect and they completely covered the cost for a new radio soooooo I will correct my first comment. They righted their wrong all good now lol
@@TheBooze13 Good for you Brian. After having struggled like for 14 hours to install this crap, I am not feeling good about this!
Never!!!!!
Rs💯 month no radio month wait on appointments
I have not checked my software version yet, but does this fix the SXM issue not notifying favorite songs/artists with the pop-up???
Unconnect would connect to my new phone. Updated. Now it connects phone but not media and even the aux will not work and radio keeps shutting off. This experience makes want to shoot my radio like Harvey Keitel in the Bad Lieutenant.
how do i get uconnect 5 on my 2021 Dodge Charger?
i have a 2014 grand jeep those this upgrade include navigation,,
From the video, isn't the term "17-digit VIN number" a bit redundant redundant? 😀
update also system navegation ( maps ) ?????? thanks
They have completely abandoned Uconnect on the 12" for the RAM 1500's, still running 20.04.19...No security updates, feature updates, performance, etc... Think of that before you look to get into the newer ever more "feature Rich" versions of Uconnect, they cant properly support the products.
My Jeep has failed 4 times now at 14 of 15 at the hd update. Am I out of a radio now?
I have a Fiat Freemont and wasn´t able to find the download files. At the link suggested, when I puit my VIN, only appears the link to this video, but no link to the files.
I have ram 2020 how to update?
There are no updates available at this time for your 2020 equipped with this system.
when will be available??
Long shot but i upgraded to an 8.4 uconnect from the small stock one on my ram, i know the 8.4 i have now needs an update but obviously when i use my vin it tells me no update
Go on Google and search for a car with the 8.4 uconnect from the factory, take the Vin number and use it for the uconnect website
What if I got the radio second hand and don’t have the vin?
I did this to update my moms dodge dart and a lil bit before it was done, both blind spots turned on and the rear defrost got stuck on for a lil bit then we restarted it and the front defrost was on but it turned off, but it still worked!!
Keeps giving me the run around
Worked like a charm! Thanks for the instructions!
I'm trying to find out my radio blacks out and I can't see anything but still plays music
I check out about my car
No update available!!!!!!
WHAT should I do???
Plz ...
This software work with a dodge dart 2016?
I have 2015 grand Cherokee limited, I was doing the 18.45.01 Uconnect update and suddenly the update failed on the 11 part saying "Sierra Wireless: bolo file install failed. Please remove USB stick to reset." and I've replugged the USB and tried another USB but nothing change. How can i get back my old software version or download an older one, the vehicle was on 18.11.07. PLS HELP.
Hey, were you able to resolve this issue?
Hello, I have a 2010 dodge journey. My software version is N 0849 3.0.3. I tried to look up if their are any updates but it tells me there are not?. and also gives me an option to buy a disk. My navigation doesn't seem to work properly for a current update... any suggestions?
Is this for the 8.4 Uconnect system?
because the European version, can not start MIN uconnect antitheft Radio Navi in min Lancia voyager 2012.
Now I can't fix the Uconnect touch screen problem...
How to download image without VIN? Cannot reinstall corrupted system by myself because with use of VIN I have everything up to date....
Anywhere I can download the software? I have entered my VIN and it says the system is up to date but my 2014 is bricked.
can i get offline navigation ?
Why does it keep appearing (archived not admitted)??
I can not update my Uconnect. How can I reset it?
I have a 2014 Grand Cherokee. Dealer quoted me $195 for software update. He said I was running on quite dated software. I asked about this process and of course they tried to discourage me from doing it. I approved the update only for them to call back within minutes to tell me the system is shot and I need a complete new one for $1000. I decided I didn’t need a radio, back up camera, or any of it. I picked up my vehicle and left. The screen now toggles between off and a “wait 2-3 minutes” message. This is absolutely ridiculous. We have two Jeep vehicles. Never again. Just last week a coworker asked me about my Cherokee. He’s considering one. “Don’t do it!”
Sounds like the dealer turned off your car before it finished updating and is trying to charge YOU for THEIR mistake. Idk 🤷🏻♂️
I've had two Grand Cherokees. I'll be getting a third one when it's time. I'm not aware of a better vehicle in this class right now on the market.
Same with me. Idk what to do
It's funny because the website says the dealer should update for free, but my local dealer (everyone knows this one is rotten) also wanted to charge the same price. I did it myself and it's time consuming but worth it.
My car screen says files not supported can anyone please help !
hi guys, i have a 2019 Fiat Argo.. i know that is not offialy supported by FCA for my country,, can you tell me please where i can get the files to update it mannually? i found in Mercado Libre store some guy offering the update but is quite expensive
Greetings, I have the same Argo, and I'm also looking for the update!
need carplay upgrade for uconnect 8.4 dodge charger 2014
They have problem on the website
Just a friendly suggestion. Why not do software downloads for customers and mail them out. Some people may not be computer savvy. May save some aggravation. When you only do something once in a while it could be difficult.
That's what the dealership is for but I like your suggestion. But if they're not computer-savvy, a USB and software instructions might be just as difficult.
Dealership wouldn't do my upgrade. They referred me to the website. Dude complained he couldn't get his work done because of people wanting a software upgrade.😂 GO figure that!!
Honestly if you can't follow a video or written directions then don't do the update. If it's working as is no need to do it.
They do. They send the USB drives in the mail. But you have to order and pay for them. The only "savvy" you need to have an account (dealer should have set it up) and you would have received an email offer for the ordering. Then you order it and they send it to you with explicit step by step instructions.
@labarronroberts5080 called my dealership today. They said yes can do but would be a 2 hour job at $230 per hour. So $460 plus Wa sales tax. WTF??!!
I've been trying to update my system for 3 days and across multiple calls to uconnect support. I continue to get a "failed to authenticate ISO" error and nobody can give me a valid reason as to why.
Is it the stock radio?
When I put the usb in my radio it keeps saying no files on USB. I verified that the files are indeed on the drive.
It happend to me to
I downloaded it do my computer yet I cannot get it to show up on my radio.
Same
I’m on my second flash drive and nothing still happens, it’s formatted and unzipped
Try a different USB stick sometimes manufacturers suck :/
I have a 2015 unconnected system they didn’t start adding Apple car play till the next year would this update enable Apple car play, this is the main reason I’m considering this update really?
following
I have a 2015 chrysler 300 and the uconnect version i have looks kinda bad compared to the newer vehicles. Will a software update make it look up to date? or will i have to do a hardware update?
Ik it's late but it depends on what the devs added most likely no cuz the company isn't going to pay extra for the devs to update the UI look :/
your website is broken for checking your VIN for updates. You send a letter asking people to update due to a recall and the site doesn't work now. I have tried several computers and several different browsers and you site isn't budging
I entered my vin on my phone and it says I can get an update but when I enter the vin on my desktop nothing happens or appears
Hello Jordan. Thanks for reaching out. If you haven't tried already, please use Internet Explorer when searching for updates. If the problem still persists, contact the Uconnect Customer Care line at 1-877-855-8400.
So I have a 2022 Jeep Gran Cherokee WK and when I placed my VIN in the box, the search ran and then stopped but said nothing about any updates or any response of the status of my U-Connect 8.4" 4C Nav system... What does that even mean? Am I supposed to guess that it's up to date? BTW, the FCA Toolbox app I installed on my PC said to connect the USB drive that I had used to "synchronize the system’s navigation data with the USB flash drive". However, after I connected that USB drive to the PC, (per the FCA TB instructions), nothing happened... One more thing; I've noticed that none of the webpages I've been to in the U-connect, U-C drive, Mopar, etc., offer the US as one of the choices to select in updating the maps manually. I'm sure there's something I'm doing wrong so I've got to keep searching.
Mine does that on my phone and newer Google brand computer but on my older HP laptop it pulls up the update no problem. Don't know if that helps. 🤷🏻
@@7Monkeyfish Thank You but I posted that a year ago and since, I found out just as you said, it updates automatically. The reason for the USB drive SNAFU has to do with two things; The Min/Max capacity and the format.
The new USB 3.0 & 3.1 drives are typically formatted as "exFAT" or "FAT32". As far as the 2022 Jeep GC produced before July 2022, the exFat & FAT32 formats are rejected, (you have to use the old, NTSB formatted drives). The other problem has to do with the capacity of the NTSB USB drives. I can't remember the requirements anymore but They either need to be at least 16GB or no larger than 16GB.
I build my own computers but I don't own a cellphone, (has to do with personal security reasons), but I do plan to buy a new tablet with the %g wireless option. I need to figure out if the Jeep has a limited selection of cell providers and if so, who they are.
I want the tablet to be able to connect to the 5G in the Jeep so I need to make sure I get a provider that's compatible with whoever Jeep accepts. Anyway, that's a bit of an update as to where I'm at in all this.
Thanks again,
Rich
I am from germany and i cant open the official page from uconnect for a Download for my ram - can anybody send me a file or somehow
so i couldn’t get it to connect to my car, called them and they said make sure the file is unzipped and i went unzipped it and it worked !
hope this can help y’all as much as it helped me
This worked:
1. download the archive to laptop
2. open the archive and put the files - uncompressed - on a 2G flash drive formatted as FAT
3. do *not* insert the flash into car yet
4. start the car. Wait until fully booted up
5. now insert the flash drive
6. wait. It take a long-ish time for the system to verify the files
Should I uncompress files individually?? I’m quite confused here
@@anasehab7934 u uncompressed or unzip the file first before u transfer to the usb drive .l
Where can you find the archives? The uconnect website does not work anymore.
Does anybody know if the updates include the navigation? I haven't had a map or navigation for such a long time!
Whenever you put your VIN # in their website to search for updates, you’ll want to look for an update file with the phrase “NAV” on it. That lets you know that it’s a navigation update
i keep getting a please insert usb image and wait 2-5 min that keeps circulating over and over. I've gone and completed the update but now this is happening anyone else have this problem?
KryoGen Gaming I’m stuck on the please wait 2-5 min screen
@@TheDrewman98 how did you solve it??
Hi the Link doesn`t work anymore. Is there an new URL for Updates?
Its blocked for guys from Germany like me :(
Do I need a subscription for Uconnect for this update?
Need some help. Files are downloaded and unzipped but when I plug it in it says “Files not supported.” Any suggestions?
i had the same problem, make sure you are using an empty pen drive, make sure the file is unzipped then create a folder with all the files, remove the files from the folder, delete the folder and leave only the files. then it will work.
I also had the same problem, but mine was because I had formatted the USB drive with NTFS instead of the default FAT32.
@@jubelli
This was very helpful! Thank you!
Is it actually now?
Hi i have problem I will depreciate it somebody will help me because I try to download the program but when I double click networks it shows that need that I need to download some some Adobe acrobat or file manager or a program like this I tried to download minimum five programs different kinds of programs words are doing the same job but nothing else I have a problem with double click I need somebody came helps
Huh? Sorry, I just can't read a message when someone doesn't use periods.😉
mine says “files not supported” when i plug the usb into the car
The files are on a zip or rar file and need to be extracted. Right-click, extract here.
If it created a folder open the folder and move the files in the folders to the ROOT directory. Now try.
@@janX9 thankyou 🙏🙏
@@_dajo you're welcome. Please let me know if you have any issues. After I updated mine, my Bluetooth stopped working and my camera screen turned upsidedown.
Is there an estimate on the overall time needed on the web page?
Honestly, I can't believe you're expecting the average person to do all of this when the only risk of somehow messing it up will cost us our functioning Uconnect system if we don't want to pay the extreme dealers charge.
Honestly, I agree. But the way I see it, I might as well try with my un updated system from 2011. If I mess it up, buy a new system cause it'll be about the same as trying to take it to the dealership. 😅
Yes
I have tried to download this update and taken the van backto where I bought it they were supposed to do the download never dead so I've been doing trying to do the download tell me I have to have a certain type of a thumb drive I don't remember the name of the bad but write it down when he said it and I ordered them from Amazon I got them I download them I unzipped and like they said extractor did that and I still can't get it to work Uconnect sucks
Sorry, it's really difficult to follow what you're saying if you don't use punctuation, like periods!😉
Someone help please
Update not working for my 2017 Durango
So upset
@@timothyumunna4605 did you unzip the file
My vehicle says “cannot read usb device”
Make sure you format the FD before doing it, then download and extract the information. It may put them into a file, pull them out, and delete the empty file. The only things on the flash drive should be the things from inside that file. Also, if it’s a super old flash drive, it may not work due to incompatibility
Thecodemonkey I ended up just needing to find and use an older usb and then it worked
What time system? Fat32 NTFC
What card size? Any or smaller that 32GB? Will it read a 512GB?
What are some compatible SD cards?
*_Website not working in Germany!_*
*_Why?_*
Du musst ein VPN benutzen. Der Chrysler Konzern mag anscheinend keine Importe.
DriveUconnect.com/support/software-update
Dealer wants $230 to do this update
You're lucky! That's for 1 hour at my dealership who says it will take them 2 hours to do. Rip offs...everyone of them!
my uconnect ver is 13.33.7 how can i update it???
Hi Omar. Please visit the Software Update page on the Uconnect website which you can find here: www.driveuconnect.com/support/software-update.html. Thanks!
@@driveuconnect i visit the website and i download the software to the usb but whene i put the usb in my car not show any masege and nothing hapiend!
@@omarmahier9457 Thanks for this information, Omar. Can you confirm that you're using an empty 4G USB? This is normally the issue when the files are not coming up on the screen.
Same here bought a 64 gb sand disk flash drive no message appears
@@Bluesjet1234 I think it has to be 32 GB or smaller Also not all cards are compatible. I learned this the hard way. They should mention this in the updated site and video.
First thing you hide the view number of like and dislike to this video because you know that everyone give you dislike and you don’t look around to the people you don’t want to spend a little bit of the time to help people like me
I hope jeep company change you and look to other company who help the people
uhh wtf. i plug it in to the car and it's not doing anything
did you get it fixed? same problem here
@@juleanaguilar6509 no unfortunately, was in an accident so the car is no more😔
didnt work...tried multiple times
I tried this multiple times with two different computers. An HP and an Apple. Both times, after typing in my VIN and clicking "search for updates" everything froze and no updates popped up. So this is garbage. I will NEVER buy another Chrysler. I've gotten nothing but garbage customer service from EVERY dealership I've been to (in multiple states), lackluster communication (if any), and the last dealership left my car absolutely FILTHY when it was returned to me (in Texas). Now, after being told by a dealer in Florida, California, AND Texas that I need to call Garmin for map updates, I find this video online that says I can do the updates MYSELF. Of course, then it doesn't even work. No wonder so many Americans are turning to foreign car manufacturers.
im having the exact same experience as you had right now...
yea bull shit my 2018 dodge journey uconnect doesnt even work correctly cant even use any apps from the phone im using and diff ones to see if it may of been the phone after 3 nope nothing and uconnect menu dosent even show up!!!!!!!! doesnt even have the update to get the nav so much bs , and i go to the site this is what i get
"YOUR VEHICLE IS UP TO DATE"
"There are no updates available at this time for your 2018 equipped with this system"
if so it would
work and have nav like it should when the update came out for it !!!!!!
Sound like to me everybody in the comments having trouble doing it on their own. (As simple as it may seem) like your software update will fvck up soon as you try to update it lol. I rather go to the dealer and let them update it.
So i’m the only person having trouble on the chromebook?
I’m definitely going to the dealership to have it probably done to my Chrysler 200 2016 limited edition, this uconnect stuff is garbage now I see why people flee from dodge fiat and Chrysler’s
Uconnect sucks ass why did Chrysler put it in there vehicles. How to fix the bluetooth keeps saying phone not connected but it just was and has been the whole time
no wonder everyone goes for apple carplay and android auto.
*HELP Please*
The update *BROKE MY BLUETOOTH!!!* And voice recognition buttons.
That's right. I updated my 2013 Dodge dart from the 2015 software to the latest 2016 software and now shit is fucked. I then *DOWN GRADED* to the previous 2015 software and no help. Upgraded again. Nope, no help.
My Bluetooth shows the 'connected' symbol but stays stuck in the "hands-free system loading. Please Wait...." *MEANWHILE* all my Bluetooth devices are Turned Off. So what's it connected too!?! Nothing.
If I try going into the Bluetooth settings, I can't. The setting won't open.
I fixed it by disconnecting the battery. *BUT FUCKIN BROKE MY DIGITAL SPEEDOMETER!* Yes the speedometer screen is BLANK! Disconnecting again seemed to fix the screen too. My got the number of issues I've had with this thing. We need a lemon law in Canada.
THANK YOU YOU ARE A LIFE SAVER DISCONNECTING WORKED FOR ME TOO.
The worst software in my car ever.. Really so many issues and troubles, slow and just a pain in the ...
They claim this process is "Easy"?
Harold Price I have a 2014 T&C with the 430n . I sent for the map update from Garmin. Even my computer savvy kids couldn’t update the maps. I bought a refurbished Garmin thru Amazon with free lifetime maps and use that for navigation.
Because it is easy, even if you’re not computer savvy it’s literally just downloading something and putting it into your vehicles computer. It’s just as easy as updating any other GPS.
@@thecodemonkey7100 Unfortunately for me I have a short attention span. Easy for me and most folks is three or four simple steps. Anything more than that bores me to tears......
I hate Chrysler they cheap out on everything. If your gonna make a software and advertise it as award winning then actually make it good. I’ve had more issues with this than using a regular radio.
Uconnect is HOT GARBAGE. Forget the 100 steps it takes.... my Jeep won't even read the USB drive with the update.
This is bullshit! I have a 18 Journey with Uconnect 3 8.4 and was told by Dodge that they weren't going to be pushing updates anymore to that version of Uconnect. I will never buy another vehicle with Uconnect installed. Just to say that the Journey was never really updated in its lifetime. Same vehicle every year. Uconnect 3 is a TERRIBLE system.
this system is the WORST GARBAGE in the galaxy!
My radio display stopped working on my 2018 PMC. I checked the fuse, but when I put it back , I now get: Software Update. Update in progress . Please do not remove USB Device. I never intended to update and have no USB installed. How do I get rid of this?