Easy Way To Respond to Sales Objections
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- Опубликовано: 21 авг 2024
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“I don’t know what they would be concerned about because they aren’t here, but we have agreed to make decisions together. “
In that case, I would ask them to get their partner on the phone, give them a few mins to talk with them alone, while I step out, then address issues with everyone listening together. That way, the client doesn’t leave. Now you can ask for the sale, and since they can’t see each others facial reactions, they are more likely to respond positively.
@@Ramblr🤣🤣
If they are really insistent on making decisions together then it’s questionable why only one person would be present. Even if that person had other obligations they could still communicate and discuss with the information that they have.
Thats just another bargaining chip or way to worm out of a solid agreement in my opinion, just an excuse.
I’d politely inform them to bring who they need next time to avoid wasting my time and making my work more difficult, you’re either a client or you’re not and most people make up their minds in the first 5 minutes in my experience
@@Ramblr yeah I agree I always get the Spouse on the phone if I can. If they truly weren’t interested you wouldn’t be talking to the person in the first place.
@@Ramblr This garbage actually works? Fascinating, truly.
It is good to see these videos, it helps to be prepared against aggressive sales people.
yeah its like douche 101
The AT&T at sams club. I politely said no the first few times now I call them losers
Aggressive Sales People ? Solution: NO thank you. A NO is very different than an objection
Thats not aggressive lol, just say no and keep moving, simple, nothing to be prepared for. Unless you are interested lol
@@seansartor Many people fond it impolite to just gove a harsh "no", and they feel they have to justify this no or keep it a bit vague. Sales techniques described in this video take advantage of that politeness.
Sometimes people are too polite to say no when they are genuinely aren’t interested.
It’s best to be upfront and get them to state their real hesitation or if they are tire kickers. I always ask the prospect “this is an important decision and of course you need time to think about it, but I need to know if you are genuinely interested and please be honest” then long pause and let it hang
BS. They know you're saying no in a polite way and they're just trying to harass you into saying yes. Begging in more dignified than what these people do.
@@Kiwipai loll
"I need consent from my partner to close business deals because we are partners"
Then thats it this guy wants it needs partner to say yes nothing to discuss with him at that point
@@assh4859lol what?
"I don't want to" works for me.
Then why are you in a dealership??
Loser
"What would they be concerned about?"
I don't know, that's why I would like to clear it with them
It’s asking you to guess. Use your gut and history to predict what they’d say. Unless it’s a new partnership, most people would be able to speak on their behalf.
Real people aren’t this difficult in a sales call. Usually they’ll just tell you what you’re uneasy about like Chris demomstartated
@@thefutur Not when it comes to major financial decisions and you are in a respectful relationship. I wouldn't dare presume what my wife would say, unless I'd already spoken with her and vice-versa. Hence why we are both happy after nearly 30years. It's a partnership for a reason.
@@thefutur you talk and act like someone who was never had a serious relationship
“They’d be concerned I wasn’t interested in their input”
"Lets give them a call right now"
Fair. In the past, what would give them pause on moving forward?
@@thefutur Urging to decide on the spot could be a no for me ⛳
Other ppl can't make my decisions.
I alrdy have a plan, and if its not fitting that, we can't just 'go'
I decide by puttings things together in my time + way and/or through "💡"'s.
If something is not clear right away, I will not decide right away.
@@VenuSalsa totally understand, the reason we only do same day sign ups is because we surveyed all of our customers and found that one thing all the people who didn’t get the desired results had in common was that they had one foot out the door and didn’t sign up same day. Now that we know that we can further guarantee success by doing same day sign ups, it would be unethical for me to take less effective path even if it means I don’t get the sale. Sounds fair enough?
@@kanishkpatelFC For someone who has a different kind of brain then mine that might do it.
To me, it sounds pretty much like what same day sign-ups mean to me in my head: just wanna '🌊' me to buy something. Disregarding me, and maybe not a trust by the seller in the quality of whats offered.
I don't see why a same day sign up would better my result (unless it's for like a medical emergency.
This is a different category.)
Peoples words mean less then their actions, more so if I don't know the person. So these ethics don't say much to me, especially considering you telling me to skip my own thought/decision process for something that makes not much sense to me.
Do ppl get punished for signing up later by being given something worse, that their results are worse? I better not sign up at all, if that's so.
Helping people solve their problems in all forms. My mentality toward business conversations has 100% changed for the better because of the futur. ty again.
Glad to hear Michael
"Partner? What would they be concerned about if they were in this room?"
"I won't know until I speak with them, which is what I'm willing to do. If you insist on rushing me for a decision we're done, at least for the day."
"Is it a cash flow issue" just feels like one of the most condescending things you could say to a person.
The best way to to shut down a sales person who is obnoxiously aggressive like this - you simply say "I'll let you know." If they ask a follow-up question you simply say "Like I said, I'll let you know" and walk away. If they keep asking you just say the same thing and move on. If they keep pursuing they look silly.
Just say you can't afford it..
Yep, no one is owed an explanation.
Your the kind of guy that takes 5 months to make a decision. A nightmare prospect.
@@Philopathicyou’re legit begging for money with a sale and saying we can’t afford it. You are a horrible salesman lmfao
These aren't for cold calls, but people inquiring about getting work done
I got one for him - "get the f*** off my porch" lol tough to fight through that one.
I don’t do Door to door.
Is it because your porch has a cash flow problem? How about 3 easy payments?
I love all these sales videos recommended to me. They show me that me hating all sales people and only paying and buying what I‘m exactly looking for. Did this multiple times to sales people straight up told them what I wanted. Once I wanted my washing machine cheaper and the women said „Sorry can‘t do that.“ And I just said „Ok thats it. Have a nice day and thank you for your time.“ She shakes my hand confused and then I went to a different store and got it at the price I wanted. Don‘t let these people manipulate your decision making. The gut feeling is mostly right.
He does art contracts though so it’s usually harder to figure out price that would make both people happy
I once told one of those shoe-cleaners in the middle of the mall, “You’re a good salesman, but I’m an even better shopper. Nothing you can say will convince me to buy soapy water for $40.” He then resorted to guilt tripping, saying I should buy it just to help out his small business 😂
Zen master of sales. Thanks a lot guys, your content has really helped me a lot
You're a genius! I love you! I've learned so much from your videos!!
I'm so glad!
"What would they be concerned if they're in this room?"
I dont know I'm not psychic lol
You know your partner/wife/husband well right? If you had take educated guess what do you think concern would be? B If you not psychic how do know your other half would have concerns? C Mr/Mrs customers can we be honest here is it you with the concern or are you really not interested? D I hear you Mr/Mrs customer does everything make sense for you to go ahead if your other half say yes? Ok when is your other half in so we can speak to both you address your concerns and if you both agree we start the process ok?
@@alphacanine9641 Their concern would be do we need this, is it too expensive and this guy is so pushy. We'll talk about it in private thanks, and if interested still, we'll be back. Bye!
@@alphacanine9641I know they have another thought process and perspective than I have - if I could guess their concerns by myself, I wouldn't need this partnership and I wouldn't have mentioned it.
B I don't *know* they would have concerms, which is why I want to discuss it with them *roll eyes*
C Are you implying that my partners opinion doesn't matter or that I shouldn't value my partnership? D Your assumption is right, I will contact you when we'll have some other questions
Overall very pushy, which makes me feel like you just want to rush things so I miss some important red flags, which makes me question more if I should trust you
@@TheOnlyPommyman Pushy means your not interested bye next customer. I sell consultive approach if your not interested next customer be. That is Sales no one forced to bye it's a choice.
@@sankai91 Next customer I'm still getting paid whether you buy or not. If don't get commission off you I get it off next customer. I don't put a gun to no ones head to buy all a choice.
"I just don't want to buy your product."
Straight up solution.
That’s fair
Maybe it's just me but this kind of aggressive questioning when someone is selling me something immediately raises red flags for me even if I was already partially considering buying it in the first place. I value a vendor who is so confident in whatever they're selling that I won't feel like I'm being cornered into making a decision without thinking about it. If I faced this kind of questioning during a pitch I would end the meeting right then and there.
A valid stall would be to say, “I will first talk with my partner…we always extend consideration to one another. Seeking mutual concurrence in financial decision-making is one of our best practices.”
Or just be natural about it and not act like them (a robot). It's your money not theirs.
@@Jabullz The sales trainer here is hardly robotic, he’s quite shrewd. In the case of this video’s content creator when he works a sly series of questions as a workaround end-run to overcome a spouse’s stall for not “acting now”…all he’s done is attempt to manipulate the prospect away from honoring his marital integrity to involve his wife when making sizable decisions.
Both spouses may well concur to go forward once they discuss the matter, or perhaps not. Perhaps the non-present spouse will add insights to concerns not yet considered. For these reasons it’s paramount to involve one’s spouse when considering substantial financial & life decisions.
The young presenter here is not wearing a wedding ring…his sales tactic is based upon a young bachelor’s naïveté to where it can backfire in a big way.
Professional salespeople build credibility in lieu of slam-dunk, high-pressure closing lines. Often, that takes some time, yet can bring big payoffs with repeat business and referrals.
That not how people talk in business in the real world lol
@@I-do-not-read-replies You sound like a 20-something Gen Z kid living in mommy’s house, who’s never worked a real job in your life.
The essence of my post was a rational reply to the (likely unmarried) high-pressure salesperson’s tactic to convince a prospect in to making a buying decision “right now”, on-the-spot. Common sense is for a couple to jointly discuss before making big $$ purchases. Hello…That’s as real world as it gets!
I see what you are doing, but there's an even easier way to close people.
I have worked in Fortune 500 Telecom, and done 1000's of sales over the phone.
If they want to speak with their partner.
Just let them do it.
It mess with their head, because they expect you to push.
In fact, you can even take away the deal.
When you pull away, they start to push you.
By being offered a deal, they feel they have received the offer.
So if you remove the offer, the brain respond with feeling of losing a possession.
You can even go like:
"I'm not gonna pressure you, get back to me when you are ready to transform your life/business/project."
And then what happens when they go away and never call back? You didn’t learn anything.
@@thefutur Oh, you assume the objections are real?
99% of objections are made up, it's just a go-to explanation to get away from the sales pitch.
You have probably heard the saying:
"People will double down on a bad opinion than admit they were wrong."
Humans are deathly afraid of commitments.
Just look at Spotify, they needed a Shuffle Button, because people were paralyzed by choices.
Netflix got more people watching when they included personal recommendations and Star ratings.
There are only 5 objections in the world:
MTNUT
M.oney
T.rust
N.eed
U.rgency
T.ime
If you are a salesperson that know what you are doing, you should already done a " Needs-Analysis" of the client.
Whole conversation with a client should be a hunt for Sales Keys.
A Sales Key is a conversation topic that opens an opportunity for sales.
Example:
Customer Service fixing internet for a customer.
Customer mentions he's been away on his cabin, so didn't know network was gone.
The Cabin is a Sales Key
1. Does he have internet on his cabin?
2. Does he have mobile coverage on his cabin?
3. Are there more people using his cabin?
That sales key alone, could give me 3-4+ sales on this particular customer. Which is a ROI of 300-400%
I used my Telecom experience as example.
However, my point is.
The sale is already lost if you get an objection.
Sure, you can fight for the sale, and get a mildly interested client.
Or you could go to next lead, and make them so interested to buy, that no objections was presented.
If you want to learn why people didn't buy. You should send them an NPS message and have a team call them up and ask for reasons.
I worked in a company that makes $12 Billion profit each year, so I don't expect your design studio to know advanced sales strategies.
We had 2000 people on Customer Service alone.
@@MasterKnutA that’s a… decent mic drop actually. I wish to see a conversation like this in a video and reaching the finishing line of “sold/not sold”
That sound‘s like very solide advice man.
Where did you learn sales from or,
How can I learn from you?
I‘d be glad to hear from you!
@@prx_media8520 I learned it while working corporate. I don't teach sales anymore, but thanks for the feedback ☺️
Well said!
Role play is always realistic
What about the + "subject" of the objection + freestyle
Prospect - "I need to talk to my partner"
Answer - "Call her now I'll wait for you 15 minutes no worries"
If he chooses to not call that prospect is time waster. Close the call, you'll come across time wasters a lot, leave them where they belong.
So when that window guy came to my home with all his smooth talk it came from you. 😂
I still didn't choose to purchase from them.
he's just using logic to get around the excuses, but you still have a choice to purchase or not
For people commenting about the pushy salesperson, the people who he'd be talking to is already at the table for something they need and have inquired about. It's not just some random person, there is a difference.
People or businesses that come to the table to talk are there to negotiate, not walk away.
True, but he is not going to listen to their simple statement on waiting for input from another party, then I walk. There are plenty of companies offering products out there.
CHRIS DO!
“What would the be concerned about if they were in the room.”
“I don’t know, I need to speak to them to find that answer out.”
Sometimes you have to accept that the product is just crap & the client is just politely saying it in other words. So 99% of the time, on a cold call these are just excuses to leave the call.
So still answer the objection. We are trying to get to the root of the real problem. If the real problem is you don’t want my product, I want to hear you say that than just making up bs excuses.
@@thebeardboul my advice to you is to focus on you. Scaming people is not a good career choice. The comment is true.
@@nickysantoro9194 How is that related to scamming?
This is not a cold call, it's a client calling a creative agency
For me, it's about value. It all depends on what's for sale. If they come to me, it HAS to be exceptional value. Because, if it was something I needed, I'd have already sought out the good or service on my own initiative. Salesmanship might help some folks close a deal, but ultimately, it depends on what the consumer needs, or wants very much.
It doesn't matter if he does or doesn't have concerns, we are partners and I don't agree on terms without discussing it with him/her.
I love this guy.
He puts pressure on you and make you think while you under pressure and makes you double guess your answer. Just stick with your answer and have reason for it. 😊
A lot of people don’t know what’s good for them though. If you ask good questions you can unlock the answer. He’s not putting pressure. He’s just getting to the route of what they’re thinking.
The only reason you need and that I ever give is “I don’t make any financial decisions without my partner.” I don’t answer any follow ups as to why and if you keep pestering me, there’s always someplace else to buy what you’re selling. It’s easy to say no if you put it in your head beforehand as an absolute that you will not be making any purchases without the consent/input of your partner.
@@pulykamella really good salesman/business owner will know what kind of prospect you are way before you even realize he/she is closing you. if the person did their homework right and screened you properly, very rarely will they put themselves in a position to be shut down by your dead end NO. They wont give you the time of day. the same way we shop for the right goods and services, successful companies and salesmen shop for the right customers. i worked with a very expensive and successful company that charged hundreds of dollars just for a customer to get their estimate. never made sense to me...until it did.
I could listen to him do this for hours
WEAK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Sounds great but I don’t make decisions this quickly. Thank you for your time. Good day.
Nah man, if I said I need to talk to my partner, it's because I want to see if they also agree on the terms, nothing you say will bypass that, unless you just give whatever it is to me for free, otherwise, if I feel my partner should be involved, they will be involved, bringing up a payment plan won't bypass that
“I don’t know, thats why I want to talk to my partner. Because they’re my partner”
Another simple objection, "I am fuking broke"
"I need to talk to my partner" is usually code for "I'm uneasy about something but I don't want to say what I just want to run away using this excuse and hope that I feel better about the next provider."
If only one partner is in the meeting with a provider then they should have the full authority to close the deal on behalf of the partnership. You should know what everyone is looking for when you are acting as the representative agent of the group. Otherwise, all the partners should be present in the meeting in the first place.
If you are just collecting data, be careful not to waste someone else's valuable time.
Currently working on wedding planning. Me and my partner both have busy schedules that force us to go to meetings and calls with venues, catering, etc by our selves. That person will be paying attention to what they hear, while seeing if they like it. If I go, I don't like it that's the end, if I go and I like it, then I'll pay close attention to remembering or writing down details so I cam go over it with my partner later to see what they think. It's not always as simple as "well both partners should be there then..." sometimes you can't, not to mention in the industry environment I've had to call vendors about quotes on tools, I have to call a bunch to make my decision, and there are others involved all working on different vendors them we'll come together and share our thoughts on our specific vendors and come to a decision. We aren't "wasting their time" they don't give us a price online we have to call or meet to get a quote. In this scenario of "I need to talk to my partner" odds are the same thing is happening. If the price was available online theybwouldnt be face to face discussing it. It's the company's fault that they need to meet in the first place instead of just giving a price upfront or online. So the seller would be at fault for "wasting time" as it could all be avoided by just posting the price online. And even if the person is just wanting to get out of it without sounding rude, many times it's more comfortable for people who don't like confrontation to do that as they don't want to look rude or burn a bridge, especially if they are shopping around, because if they shop around after to fund you are the best deal then they can come back without feeling awkward from Turing them down earlier.
@@Penguun not everything can be priced without unique consideration. Some services are extremely customized to fit circumstances too unique to list out every possible option online.
@josiahbaumgartner7643 except many are easily priced online, in my feild of work many tools are "contact us for a quote today" even when there is no customization. Not to mention there can easily be estimates. Cars are VERY customizable, but you can still see their msrp and starting price very easily online. There are ways of doing so. Companies just want you to call so they can wooo you into purchasing it
@@Penguun the job of a salesman is closing the sales. That's it. If you're really interested, I will find out what is stopping you from saying yes, and solve the problem for you immediately. Letting the customer go after they got your price and hoping that they come back has not been yielding good results, statistically. If you are indeed still shopping, we want you stop shopping and buy from us, now. That's all.
If someone asked for my advice between going to business school, being the child of a rich parent or getting a sales job i would tell them to take the sales job every time. In a capitalistic society it is the single most important job skill to know for anyone thinking of entrepreneurship.
I should say in reference to gaining business skills...
Chris you are a gem
Thank you
“Yea no I just wanna make sure she’s on board, there’s nothing specific really but hey yeah, I’ll get back to you.”
Sounds like your uncomfortable. What might be causing this? Anything I can address?
I love this, it refreshing to hear people hearing the other person out instead of talking over eachother
I tried this. Definitely keeps the sticker shock from happening. 💯 Solid advice
🤮🤮
This reminds me of something Michael Scott would say in a meeting
Chris is bomb
is there a full version of this lecture? thanks :)
Just clips. It’s from a full day workshop in Sydney.
@@thefutur You should upload whole behind a paywall. People would easily pay $10-$100 for it 😄
This is exactly why people don't like sales people. They just politely told you they are going to go shop. You just politely called them a liar. Odds are, they won't be back. People that think this is sales are mistaken.
Chris is such a master
Chris is surely a pro, he handle things as if he doesn't have to think about it at all
If someone tries to back me into a corner, I just say I'm not interested and have nothing else to say. If they persist, I'll just stare at them blankly.
I love this guy
If sales people push you to make a decision right away you know there is something fishy about the product.
It benefits you to make a quick sale. It benefits the client to take their time and consider their options.
It's funny how all the negative comments come from people playing the role of the buyer. This guy is teaching how to SELL. Why do you get triggered? just don't comment.
Right?
it works.
So good!! 👏👏
I feel like at one point this just sound like you want to win the conversation more than actually wanting to convert into sales.
I would hang up if you spoke to me like that.
I supposes thats why these arent for cold callers but rather for people who set up a meeting to inquire about someones service.
The king spoke 🙏
Great teacher
Beyond the fact that the assumption is that people will blatantly disrespect their partner's want for input, most people are just programmed to say no. Fast negotiation bully tactics will not solve that.
Always goes according to plan in demonstration lol
This is why I hated sales and why most people hate salesmen.
Next Question!!!! ✅
I don’t think he mean $29.95 😭 we all know Chris meant $2,995 which sounds a lot more reasonable for brand identity
Haha. Yeah. You’re right. Captioning wasn’t checked but it’s a principle. Not the actual number.
@@thefutur link to this vid?
I've had a LOT of success handling this objection like this:
> "hey prospect, can I ask you a difficult question?"
> Sure...
> Often, when people say they need to talk it over with their partner, it really means they're not interested and they're trying to be polite. Is that what's happening here?
This generally gets them to open up about their true motivation, without pressuring them into a "sale trap".
> Okay great, so let's get something in the calendar for all three of us next week. That work for you?
Wow! This is awesome 😮
Always BANT before jumping into the sales conversation. Don't fall for the quote scouting.
People have two or more reasons to NOT buy from you, they'll tell you the first one which is an excuse to exit negotiations. It's up to you to dig out the real objections (Franklyn Bettger).
And since I didn't know this brilliant way to work around objections, it's fair for me to say that my jaw dropped in the soup bowl while enjoying this role play.
Even his whiteboards look cool
What sales people often fail to understand is that these objections are often just ways to get you to stfu and let me walk away.
.
If you'd rather me be more clear about it, I guess I could do that too.
You nip that in the bud with the qualifying call by making sure they understand that whoever needs to be in the room for you to make a decision needs to be there in order for the presentation to happen
this is very valuable
My question would be "can you make this logo bigger?" Or "did you try maybe with ComicSans?"
All i heard is, "people should stop being pussies and say NO to salesman"
This is so good.
Perfect 👍
Thank you! Cheers!
Please tag me in the original full length video. I would love to watch
It doesn’t exist.
"His concern would be a salesperson's charisma. The company policy is that only one of us listens to a sales pitch and must then discuss it with the partner that wasn't present. This ensures decisions are made without a hype-man influencing it." Push past THAT objection. 🤔
Payment plan would that work for you? Not really
What would? What’s the real problem?
Is there a full video or padcast
No. Just an excerpt from the workshop.
"Im shopping around for competitive pricing"
Bro youre a beast 💪
Crushing it with grace
Thank you
I need to talk to my partner because I appreciate his perspective. If you continue to push the deal, I will take my business somewhere else.
I dont know if us has different business people but in my country typical objection is that's too expensive i have another deal at x amount. If you do the work in that amount we can have deal. Otherwise we are not going to. And they usually don't. Also another objection is it's too expensive we're not gonna make the money we spent on this project. For example if a video costs 2k client says that video is not gonna generate 2k in return. Why would i spend that money. And he is right. Why would he? He's gonna leave and find someone to do same work for 500 and he's gonna make 1k with this video he's gonna profit.
I like futur content but i feel like everyone is so easily convince here. Real life no one convince that easily and most people walk from the table.
Even one client told me that's too much money for an 3d artist. You're only doing some pixels moving around why you're gonna make so much money. You should do this at x amount of money. I guess all you care about being rich easily :D
I told him if we make that much money i would ride your Mercedes not my Fiat :D
QVC told us this a long time ago 😂😂
“What would your partner say if he was in this room?”
“If I knew that, I wouldn’t need to talk to them.”
Answer an objection or stall with a closing question: "If I can answer/solve your objection, will you buy it?" Then just shut up. The next person to speak "loses".
PS - When I was a kid, I found a sales album of my dad's called "Closing The Sale", by J. Douglas Edwards. I used to listen to it just because he was an entertaining speaker. The album hasn't aged well, but the principles remain valid. I think it's available to hear on RUclips.
"throw any random object at me"
My partners concern would be, if we want to work with an entiteled prick that tries to put a smokescreen over you to artificially increase a price.
"I have a 500 credit score, up to my eyeballs in debt and cannot make ends meet"
Sorry to hear
You just make me wanna buy, bro. Take my money!
Nice
Here's a whole room of people who are just blatantly evil. They're all just casually learning how to hustle people. Sales people are the worst.
“So we’re done.”
“No because I’m not going to jump into a business decision that may affect our lives. I’ll still need to speak with my wife going over the pros and cons of this potential deal. Only thing you did was offer a manageable payment method.”
"Do you trust you wife?"
- yes?
"Good, does she trust you?"
- of course she does.
"I was just wondering why your wife wouldn't trust you to make this investment in your future"
😆😆😆
@@MasterKnutA "Oh we trust each other, but that trust is founded in communication and transparency. If either of us make an investment without thinking things over first, it could lead to financial hardship later down the road.
Impulse investments are precisely why gym memberships spike in January, then peter out in February - except those things that can often be cancelled."
If this is just something like buying groceries or something, cool. Usually don't need to think those things over. If it involves spending a large chunk of money and it's prettied up because now the payments are in installments, that still needs to be discussed with your SO.
Any salesman trying to get you to not think before spending is literally human garbage and is not looking out for the best of whoever's interest except their own wallet (which is fine, that's their job).
Sometimes though, things go a lot further when you let someone think things through.
@@CasualVideoGamer "It seems you have been tricked by other salesmen. I'm sorry that happened to you. I understand you want to think it over, so you avoid future negative events. That being said, how about we start this process now, and when you and your partner has come to agreement, we'll customize the details to your liking?" 😄😆
@@MasterKnutA "Or we can start the process after I've discussed things with her. This way I won't have unnecessary details laying around and you won't be contacting me everyday to further pressure the sale. Give me your name and number and I'll contact you when and if we're ready."
Lee, this is not to circumvent a discussion. It’s to provide a potential solution that can be discussed with your partner minimizing the back and forth. “We are done meaning, you don’t have any other concerns that need to be addressed.”
But more often than not, I have to think about it or I need to speak to my partner is a “soft no”. The sale is slipping through your hands. Find out what is causing the friction. And do your best to problem solve.
Yea... my response at the end would still be... "cool draft that up but I still need to talk to my partner." Except now I'm annoyed because you just interrogated me when I obviously had zero plans to commit at that very moment and probably have some internal reason to punt that I'd never disclose at that time
“I need to talk to my husband” is always my go to excuse to get out of something that I don’t want because I’m too passive to just say no thanks
Hope you're not taking pictures of handshakes and masquerading them as closing business deals when we were talking about frogs 😂
Dont be afraid to say no
What's the response to a client who says, "I'll think about it."?
Reply "what is there to think about? Any questions I can help you resolve? Does this product/service not solve your problems?" Obivously nuanced for the conversation
@@northstarmedia8508 Sorry, but it's a big investment and I'll think about it.
No needling is going to make me change my mind.