How to Talk About Price or Budget Using Price Bracketing

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  • Опубликовано: 17 окт 2018
  • How do you talk about the price of your services? What is price bracketing? Why should you say a price before you show a price?
    In this video, Chris Do talks about the importance of why should say a price before you waste any time creating a proposal.
    Learn more about our Business Bootcamp, designed to help you attract the right clients and grow your business: ftris.me/oTTC
    #PriceBracketing #PricingCreativity #PriceAnchoring #TheFutur
    Pricing Creativity by Blair Enns
    www.winwithoutpitching.com/pr...
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Комментарии • 501

  • @thefutur
    @thefutur  3 года назад +19

    Learn more about our Business Bootcamp, designed to help you attract the right clients and grow your business: ftris.me/oTTC

    • @ZackDelieu
      @ZackDelieu 3 года назад

      How can I go to these type of classes

    • @nathanwright3956
      @nathanwright3956 2 года назад

      I already know my game is gonna go to level I previously did not imagine. Thank you.

  • @SuperDennis1271
    @SuperDennis1271 5 лет назад +486

    It would be interesting to see Chris help a designer to land a client in real time, maybe telling them what to reply in their emails and breaking down what gets said. Awesome video as always!

    • @Dextension_
      @Dextension_ 5 лет назад +36

      That would be the most interesting thing to ever see, I was already thinking about how it looks like in real life

    • @Emotioneler
      @Emotioneler 5 лет назад +1

      I have been thinking the same!

    • @Emotioneler
      @Emotioneler 5 лет назад +7

      For me personally, just selling a website/app to a client would be interesting since it's my line of work. But any creative job would do because it would be applicable to multiple situations

    • @gettingthere007
      @gettingthere007 5 лет назад

      would love to see this!

    • @dashkadam3146
      @dashkadam3146 5 лет назад +7

      Great Idea! Reminds me of MTV's Wanna Come In? dating show from early 2000's where the "stud" would guide the "geek" on what to do while on a date.

  • @jdanielortega
    @jdanielortega 5 лет назад +180

    The Futur is a content mine gold, as always

  • @mohamedalsharweni1974
    @mohamedalsharweni1974 3 года назад +104

    Bracketing is giving a range of price, the highest point is your anchor and what you should say first.
    The key here is not to sell, but to frame your client's prospective, and let them pick the price (which is probably gonna be high since you used anchoring with the highest point) then work around this high and profitable territory you just created to close the deal.
    That's what I got from these 7 mins..

  • @AnaMarcu
    @AnaMarcu 5 лет назад +124

    I am slowly starting to get it...after watching these videos for about 3 years. I think the the hardest thing to get is not what to say in those moments, but the state of mind/confidence you need to be in those moments. Than, the words come out naturally, ❤️

    • @thefutur
      @thefutur  5 лет назад +16

      Yes. The words will come when the belief is there. Are you going to stop watching now?

    • @AnaMarcu
      @AnaMarcu 5 лет назад +5

      Of course not Chris! There is always some nugget of knowledge that I am discovering in your videos. But for someone who has binged watched the channel for a while, I do sense some degree of „upcicling“ of your business content. I wish there was less ABC and more real live cases and examples.

    • @thefutur
      @thefutur  5 лет назад +12

      more real live case studies huh? okay. you want to come on the show and talk to me?

    • @AnaMarcu
      @AnaMarcu 5 лет назад +4

      The Futur alright Chris! Let me figure out a couple of things first. I will write you on Facebook messenger when I know more about what questions I want to ask and what is the best way to do this logistically. Thank you for the opportunity.

    • @corbinstack
      @corbinstack 5 лет назад

      @Ana Marcu - having a killer portfolio, draw dropping skills and 10+ years experience doesn't hurt either ;-)

  • @ArmadusMalaysia
    @ArmadusMalaysia Год назад +6

    I like how you're teaching every designer to raise their price. You're increasing the market value for all of us this way, and we can only increase it if we do it together and say no to low prices.

  • @linoramalho2291
    @linoramalho2291 5 лет назад +57

    2:05 "Because you want the client" "You're making it look like you're helping them"
    That lady hasn't been following you for that long xD how I laughed.

    • @thefutur
      @thefutur  5 лет назад +18

      hahah. those in attendance didn't know much about me before they came.

    • @linoramalho2291
      @linoramalho2291 5 лет назад

      The Futur hopefully I’ll be able to attend one of your workshops when you’re back in Europe.
      Cheers

  • @AstenRegisTheFlipside
    @AstenRegisTheFlipside 5 лет назад +111

    More videos on this subject please! Excellent video!

  • @TravisTraps
    @TravisTraps 5 лет назад +50

    Chris Do might be my favorite person on RUclips... zen master!

    • @thefutur
      @thefutur  5 лет назад

      Aww. Thanks.

    • @TravisTraps
      @TravisTraps 5 лет назад +5

      Thank you for the knowledge bombs! Love not only the design and business insights, but really enjoy the philosophies, mindsets, and approaches you take towards life. Have a great weekend Futur family!

    • @thefutur
      @thefutur  5 лет назад +3

      you too trav

    • @cuang7413
      @cuang7413 4 года назад

      🤣🤣

  • @Nathepcrun
    @Nathepcrun 2 года назад +20

    This is insane, coming back to see this again after 2 years.This had helped so much in running my own business. Come back to see this at a different point in my career, it still helps me growing. Thank you Chris and the team.

    • @thefutur
      @thefutur  2 года назад +1

      You're very welcome

  • @techyjho
    @techyjho 5 лет назад +38

    I can relate on what you said at around 6:25. When you said you got excited and maybe built something (in your head) that the client might not even need. It's a habit that I have whenever I am introduced to a project. My brain automatically thinks of some features that I might put in the project. It might be a good thing at some instances but I'm guessing not in this kind of scenario.
    By the way, thanks again for this Chris! Excellent video as always! :)

    • @thefutur
      @thefutur  5 лет назад

      You're very welcome!

  • @SamuelKamugisha
    @SamuelKamugisha 5 лет назад +8

    I really love this.. Starting with the big figure first in the price range is GOLD.

  • @mjmulenga3
    @mjmulenga3 2 года назад +1

    I used this yesterday and legit got twice what I'd have dared to ask for in the past. 😨🥳🥳🥳

  •  2 года назад +1

    That gave me confidence. Love to see those kind of content.

  • @Ocpainters
    @Ocpainters 2 года назад +1

    Chris Do, i’m a painter by trade , it’s been 3 months i decided to work my own leads & grow from there . I love helping people i don’t look for a sale profit i bring value to them . i’ve been following you close to a year. Today was my legitimate estimate using your technique especially this one on this particular video.
    i just close my estimate with my client anchoring with a higher bit and he came down to my charge . THANK YOU CHRIS

    • @thefutur
      @thefutur  2 года назад

      Amazing. Congrats.

  • @blacksableza
    @blacksableza 4 года назад +3

    I can't wait to meet chris in real life. This guy has been my mentor for two years and it just keeps getting better...Long live the futur!

  • @metalrose313
    @metalrose313 5 лет назад +3

    This video about pricing is amazing, same with all their other videos that talk similar around this topic. This could really help me when I talk about pricing to my clients in the future.

  • @wisemindsclothingco
    @wisemindsclothingco 5 лет назад +1

    THIS IS GOLD!!!!! Gotta do this with my clients.

  • @doddybening9103
    @doddybening9103 2 года назад

    The Magic starts from minute 6...That is an AWESOME negotiation!

  • @MiguelAlmenaVisual
    @MiguelAlmenaVisual 5 лет назад +2

    Major Law of Reciprocity! So much good Karma coming back to you for the value you give! Thank you! 🙏

  • @jumpmanyang3117
    @jumpmanyang3117 3 года назад

    Chris is a genuine businessman.
    this is exactly what God wants you to be.
    do what is best for your client!

  • @pahuana
    @pahuana 5 лет назад +6

    I'm glad to see people older than me taking your advice Chris, sometimes I feel like I'm too old to start all over, even when I have a lot of experience I feel like being old is some sort of a crime on this industry, and I'm only 35.

    • @thefutur
      @thefutur  5 лет назад +8

      you are only too old when you are six feet under. don't wait. but it's never too late.

    • @pahuana
      @pahuana 5 лет назад +1

      @@thefutur Wow, that answer went deep into my chest. Your thoughts are always helpful. Thanks!

  • @zerpakia
    @zerpakia 5 лет назад +3

    It was awesome to see those people thanking Chris at the end, I would definitely *try* to give him a big hug because of how much of a great mentor he has become for me. Greetings from Venezuela folks, I love your work, wish I can meet you guys IRL someday and hang around talking about problem solving, people, money and doing crazy stuff!

    • @thefutur
      @thefutur  5 лет назад +1

      Thank you. Hugs.

  • @kailotus7508
    @kailotus7508 4 года назад +1

    Chris Do is my spirit animal. Thanks for all you do!

  • @Abhishek.Saini28
    @Abhishek.Saini28 5 лет назад +1

    Thank-you so much Chris for providing such great value. I shared this with my seniors also.

  • @mike330i
    @mike330i 5 лет назад +1

    One of the best videos I've seen on pricing your service. I love the no sales approach.

  • @MrNikArt
    @MrNikArt 4 года назад +3

    This is just amazing. The amount of energy and positivity this guy can combine and output is unbelievable. Thank you so much for the inspiration and knowledge.

  • @christopherjames5136
    @christopherjames5136 4 года назад +2

    This is pure gold. It's a much genuine down to earth approach to selling than other aggressive sales video channels I see. I subbed!

  • @labanlefleur1512
    @labanlefleur1512 5 лет назад +1

    Man this info is truly priceless! I am really grateful for what you guys are doing!

  • @paulirwin2678
    @paulirwin2678 5 лет назад +1

    Brilliant video! Knocking it out of the park this week guys!!

  • @smepable
    @smepable 3 года назад +2

    It is just so fascinating to listen to this guy talking, he has so much confidence and he could talk probably about anything, I would listen on and on...

  • @LeoPlaw
    @LeoPlaw 5 лет назад +9

    I wish I had found you years back! I've listened to so many other sales / negotiation experts, with their explanations and stories seeming like an eternity in comparison to what your videos deliver in under 10 minutes. I think the fact that you role play with the people gets the message across on point. The key is, I believe, you allow in the role playing, people to make their usual mistakes (those that most of us make) and then back it up and play it again as it should be. The idea, the knowledge goes from abstract to something one can identify with... learning from other people's mistakes.

    • @RodrigoTasca
      @RodrigoTasca 5 лет назад +1

      Totally agree, I find in these type of situations is where we as the students get the most value from. It's like watching a Gary V keynote I just skip to the Q&A because that's where all the meat and potatoes are at!

    • @thefutur
      @thefutur  5 лет назад +1

      you found us now, so there's no point in looking back. glad you did though.

    • @LeoPlaw
      @LeoPlaw 5 лет назад

      @@thefutur the rueful comment was because, in the past, I was working in digital design / web development and struggled with many of the things your channel covers and provides clear solutions for. However, I've moved on to a different creative field, that of Fine Art, but, there is still much that is relevant to what I now do. So, yes, I'm looking forward and set to apply what I'm learning from you.
      Thank you!

  • @RangoIcyCresent
    @RangoIcyCresent 2 года назад

    I keep coming back for these type of session, and dang they're awesome!

  • @cesarv.6365
    @cesarv.6365 5 лет назад +4

    Chris Do, your videos are very educational and inspirational to me. You provide so much value in this channel. I am a freelance web developer and this video has given me an idea of how to sell to clients. Thank you so much!

  • @heladioadame8025
    @heladioadame8025 4 года назад +1

    Thank god for the futur. If entrepreneurs don't think were worth this much then they can go do it themselves. Creatives have been led to believe that what we do isn't worth much, the problem is many of us bought into it and now we have this issue with pricing out our services. Trust me if we aren't worth this much then the most successful companies in the world wouldn't pay this but they do because we are! =)

  • @DzignrGrl
    @DzignrGrl 5 лет назад +2

    Even though it is morning, Chris has already made my whole day with this video! Super brilliant!!!

  • @juangermano8179
    @juangermano8179 5 лет назад +212

    How long was this talk? This video is only 7 minutes and the guy came out with a hell of a lot of vualuable information for everybody. Can't imagine what it would be like to be in front of Chris for a hole hour. You'll leave the room wanting to sell logos for 600k.

    • @thefutur
      @thefutur  5 лет назад +43

      2.5 hours

    • @daniel.sandoval
      @daniel.sandoval 4 года назад +12

      @@thefutur put the rest out!

    • @JAYFULFILMZ
      @JAYFULFILMZ 3 года назад +6

      You’ll leave the room knowing your WORTH

    • @aurelianspodarec2629
      @aurelianspodarec2629 2 года назад

      @@daniel.sandoval Did you find the rest of this video?

    • @world_changers
      @world_changers 2 года назад +2

      😂😂😂 I kid you not, I'm beginning to wanna 10x my initial pricing for consulting services

  • @ChrisEllinas
    @ChrisEllinas 5 лет назад +7

    Chris is so amazing at role-playing. 😊

    • @thefutur
      @thefutur  5 лет назад +2

      thanks. people like the role plays.

    • @ChrisEllinas
      @ChrisEllinas 5 лет назад

      Yes, and I'm happy about that! Because I found them 10 times more helpful when it comes to proving a point 🙂

  • @Infinitefire715
    @Infinitefire715 2 года назад

    All the videos are so interesting and informative. Love the way how they role play real life examples it makes it so interesting and easy to understand

  • @twistandtoil617
    @twistandtoil617 3 года назад +1

    You are a Chris Voss fan never spot the difference I keep coming back to the book it's like I already did it

    • @thefutur
      @thefutur  3 года назад

      I hadn't read Chris Voss' book at this point. Only in the last 2 years.

  • @MrDeerJr
    @MrDeerJr 5 лет назад +2

    Genuine appreciation for the channel and the content you provide. It's a rare to see such a great intention put to reality with super useful content. Now I feel like telling about The Futur literally to everyone haha - you made it happen

    • @thefutur
      @thefutur  5 лет назад

      please do. we want to grow the channel. tell all your friends.

  • @gettingthere007
    @gettingthere007 5 лет назад +6

    Really good nuanced content. Saying things others coaches/thought leaders dont say.

  • @mmazz414
    @mmazz414 5 лет назад +2

    This is the perfect way to start my Thursday... Thank you Chris!

    • @hadzirs
      @hadzirs 5 лет назад

      in Malaysia thursday is about to end in 15 minutes. TGIF. and tq chris.

  • @tracya.schneider7698
    @tracya.schneider7698 Год назад

    I love your genuineness! That is the only way I can be...I just haven't been able to talk about my value and my fees....but I LOVE that you also offer other designers. I am goin to need to find people I would want to recommend.

  • @Kloudhandz
    @Kloudhandz 5 лет назад +1

    Such valuable info! This topic is very interesting. Thanks!!

  • @fongthao2478
    @fongthao2478 5 лет назад +2

    Like many other videos, watched this more than once! Great job!!!

    • @thefutur
      @thefutur  5 лет назад +1

      rinse and repeat til it makes sense.

  • @afreenj5697
    @afreenj5697 3 года назад

    The best advise and scenario, laid out! Definitely going to try this out.

  • @ichariathairu5510
    @ichariathairu5510 5 лет назад +2

    Amazing..........Amazing Video!!!! Needed to watch this, thanks alot!!!

  • @SauerkrautNCheese
    @SauerkrautNCheese 5 лет назад +2

    Man you are just such a likable dude. You're confident, kinda funny and you know your shit. Some of this is hard to follow because I lack the same confidence you have but its truly inspiring. Im finally getting off my ass this year and have made movements to further my career from your advice.

    • @thefutur
      @thefutur  5 лет назад +1

      i strive to be more than kinda funny. ;)
      i'll work on the comedy.

  • @umar5242
    @umar5242 2 года назад +1

    You, Sir, are worthy of the Designers Mjolnir!

  • @CREDOMALT
    @CREDOMALT 5 лет назад +1

    Once again, really useful and something I’m going to keep in mind as I’m moving forward 👌

  • @kaygeen4548
    @kaygeen4548 2 года назад +1

    Amazing! I took off the budget question on my intake form a while ago. I need to practice this for my next call!

  • @lucasmoreno5330
    @lucasmoreno5330 5 лет назад +2

    Love the idea of saying the higher amount first to get the client to concentrate on this rather than the lower number.

    • @RodrigoTasca
      @RodrigoTasca 5 лет назад +1

      Yea I'm going to start doing this one myself, that 300k is still stuck on my head.

  • @SmartSimpleConcise
    @SmartSimpleConcise 5 лет назад +1

    What I love about the Futur, Chris delivers strategy that not only works in design business but also another business. This is really great and you are inspired us all. Thank you Chris 👏🏻

    • @thefutur
      @thefutur  5 лет назад +1

      You’re very welcome. Thank you.

  • @jeffreysantana2934
    @jeffreysantana2934 5 лет назад +2

    6:25. Gold, Thanks Chris!

  • @tristanking6684
    @tristanking6684 5 лет назад +3

    Woah I loved this , loved the part of not selling.

  • @farihaferoze3551
    @farihaferoze3551 5 лет назад +4

    this is really good Chris. I'm working as an architect/ problem solver in a developing country, where people build their homes from a contractor. They think they can not afford an architect. But when they do appoint one, they are very calculative about if the architect is trying to rob their money for some lines on a sketchbook. Learning how to deal with clients from you is very helpful for me.

  • @pauldimalanta
    @pauldimalanta 5 лет назад +1

    Subtle, yet powerful. Thank you.

  • @ray3040
    @ray3040 5 лет назад +1

    you are the best, hands down!
    Thank you! 🙏🏼 This was amazing!

  • @tomhilado
    @tomhilado 5 лет назад +2

    Awesome! Thanks for featuring Joe on this one. I love that, seasoned as he may seem, he's still learning.

  • @marcgosselin945
    @marcgosselin945 4 года назад

    YOU'RE GOOD! great content. just discovered this channel not long ago. can't stop watching

    • @thefutur
      @thefutur  4 года назад +1

      Welcome to the Futur

  • @martingregor6718
    @martingregor6718 3 года назад

    One of the best videos I've ever watched from the futur, such good information

  • @xpansionteam1537
    @xpansionteam1537 4 года назад +1

    Absolutely BRILLIANT content.

  • @jimzonjamandre8590
    @jimzonjamandre8590 4 года назад +1

    wow. I have done 3 logo designs so far and I just told my clients to just pay the standard payments(which I don't know). This is very insightful especially for a beginner like me. Thanks a lot and God bless you

  • @hipsternihilist3928
    @hipsternihilist3928 2 года назад

    Amazing that this info is free; can only imagine what you get if you join

  • @genielycruz485
    @genielycruz485 5 лет назад +1

    You're amazing, Chris! Thank you

  • @IanEfford
    @IanEfford 5 лет назад +1

    This video had a lot of helpful tips in it! Awesome video to start my Thursday.

  • @nnm1192
    @nnm1192 5 лет назад +1

    This is gold. Thank you

  • @elDebyr
    @elDebyr 5 лет назад +1

    This is gold! Thank you bro!!

  • @JohnBeatty
    @JohnBeatty 5 лет назад +7

    Chris Do! Boom!! Mr. Smooth!

  • @jurtea1
    @jurtea1 3 года назад

    im on my 7th time watching this video on repeat at 1am in the morning while designing for a client. I need this info to stick for my next client. Thank you for this information and look forward to many future videos.

  • @gabbbbbz
    @gabbbbbz 5 лет назад +1

    Chris I hope I get to meet you someday! YOU'RE A LEGEND! A Real Inspiration!

  • @HavikenHayes
    @HavikenHayes 3 года назад

    Big number first. Got it. Thanks!

  • @kitmuntham7130
    @kitmuntham7130 3 года назад +1

    fantastic tip!

  • @cedric_ly
    @cedric_ly 4 года назад +1

    So much value in such a short amount of time! No wonder your name is Chris Do and not Chris Don't.
    Jokes aside, thank you so much for all the effort and amazing content you and your team put out there! You're like the big brother I never had hahaha

  • @_ericsonluciano
    @_ericsonluciano 5 лет назад +1

    This what I learn at last conference when Chris Do was in Manila. This is a huge lesson learned for me in terms in negotiation skills.

  • @angelvelazquez1792
    @angelvelazquez1792 5 лет назад +3

    I attended this a few months ago in Downtown L.A. It gave me the push to conduct my business in a whole new way. Muchisimas gracias Chris Do + The Futur por ayudarme a mejorar.

    • @thefutur
      @thefutur  5 лет назад +1

      hi Angel. too bad you didn't make it to Max or the meet up.

    • @angelvelazquez1792
      @angelvelazquez1792 5 лет назад

      @@thefutur I know 😢

  • @NZAgriculture
    @NZAgriculture Год назад +1

    That is such valuable clip!

  • @mahinhassan8601
    @mahinhassan8601 3 года назад +1

    Gonna try it. Hoping for the best!

  • @computerlab8870
    @computerlab8870 Год назад +1

    I've been searching for the full video for year.

    • @thefutur
      @thefutur  Год назад

      look on our business of design playlist. sometimes, we don't have the full video here.

  • @brinardtalks
    @brinardtalks 5 лет назад +1

    My gosh this is GOLD

  • @pookeyblow
    @pookeyblow 5 лет назад +1

    More! Learned a lot!

  • @voltairepabustan
    @voltairepabustan 3 года назад +1

    Love the message and energy. Thanks for sharing this!💰👍

  • @nemotak
    @nemotak 5 лет назад +1

    Oh this one was gold, thanks Chris

  • @leone510es
    @leone510es Год назад

    This is amazing!

  • @RodrigoTasca
    @RodrigoTasca 5 лет назад +2

    So good I had to watch it twice!!!

    • @thefutur
      @thefutur  5 лет назад

      Thank you. Thank you.

  • @missme1199
    @missme1199 5 лет назад

    This is an amazing human.. very informative and useful video.. thank u

  • @tubemusix789
    @tubemusix789 5 лет назад +1

    Good Job Chris, thanks for sharing!

  • @OCUBOX
    @OCUBOX 5 лет назад +2

    This will come in handy when I start pricing my VO gigs!
    Thanks Chris, makes so much sense!
    (Coming from someone who used to kill it in telesales) :)
    Need to re-watch and save this for Futur reference.

  • @samsote
    @samsote 4 года назад +3

    Damn I'm learning so much from watching these Videoes, every one of them has at least one tip that really opens my eyes.
    Wish I knew this stuff when I started out about a year ago.
    The "anchor high" tip is really good, I usually give a bracketed price range.
    And the client always try to negotiate to the lower number.
    Now I will defintaly try switching it up and see if I get better success.
    One thing I was way to afraid to do was give a big number, that would could make my client freeze up and say "that's just way out of our budget" and break contact.
    But now I've gotten the confidence to ask higher numbers, and generally negotiate down to a price that is still much higher then I usually would get before.
    Love this channel, you've already made me earn over $4 000 and I've only been watching a month.

  • @Makxbi
    @Makxbi 5 лет назад +1

    This was kickass, loved the audience interaction. Felt like I learned way more in this format even though this concept has been said in previous videos! Felt like a virtual classroom... Hmm...

    • @thefutur
      @thefutur  5 лет назад

      it's a taste of the workshops that i do.

  • @MortarMike
    @MortarMike 4 года назад +1

    I know this video is older content (still relevant), but is there a full version of this meet up? This content is golden man. I LOVE the Price Bracketing idea. I just did this with a client on Sunday and they paid another $100 than I usually charge for a project. It's not in the thousands yet, but it's a step in the right direction :-)

  • @EmittSOG
    @EmittSOG 2 года назад

    Wow.... Brilliant!!!

  • @Myxlpltx
    @Myxlpltx 5 лет назад +1

    This is the good stuff. More videos like this please! That or I need to get in on one of these workshops

  • @ruzaqir354
    @ruzaqir354 3 года назад +1

    Omg this works like a charm

  • @ryansnaadt
    @ryansnaadt 4 года назад +1

    great tips!

  • @ajjames9065
    @ajjames9065 5 лет назад +1

    Thank you for the incredible insight!

    • @thefutur
      @thefutur  5 лет назад

      You are very welcome!

  • @Jzguan
    @Jzguan 2 года назад

    How I wish I can join this kind of seminar . Damn you are legend

  • @seancastillo8869
    @seancastillo8869 5 лет назад +1

    Thank you Chris this is an awesome video

    • @thefutur
      @thefutur  5 лет назад +1

      You are very welcome!

  • @walidelmasud523
    @walidelmasud523 5 лет назад +1

    I started selling projects at higher prices than I could have imagined thanks to your genius tips Chris ... You're a master!

    • @thefutur
      @thefutur  5 лет назад +1

      they work for everyone that tries. because you miss 100% of the shots you don't take. congrats!

    • @walidelmasud523
      @walidelmasud523 5 лет назад

      @@thefutur Absolutely.