When Client Says "Your Price Is Too High"- How To Respond Role Play

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  • Опубликовано: 25 дек 2019
  • We've broken down all of the steps in this article 👉 bit.ly/negotiating-w-clients
    How do you respond to clients when they say "Your price is too high?" What do you do when the client and yourself don't see eye-to-eye on the budget for a project? In this video, Chris and Mo act out a role play scenario where Mo is the vendor and needs a video for $1,000. Watch to find out how Chris navigates this obstacle knowing his minimum level of engagement is $4,000.
    Watch the unedited live-stream here:
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    Mo Ismail
    Mocs Media
    www.mocs.media
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Комментарии • 2,7 тыс.

  • @thefutur
    @thefutur  3 года назад +159

    Do you want to read more about this? We've broken down all of the steps in this article 👉 bit.ly/negotiating-w-clients

    • @gaozongyang2455
      @gaozongyang2455 3 года назад +3

      Thank you for breaking the steps down!! 🦋

    • @horoshuhin
      @horoshuhin 3 года назад +2

      i think its a good therapy to post this video every 6 months to remind ourselves to learn and practice the game. forever GOLD. thanks guys

    • @Nick-qj7ym
      @Nick-qj7ym 2 года назад +1

      4:20 "That's gonna take a long conversation." That convo would be 30min max. I would be convinced that 30min of your time discussing what I want is worth a couple extra grand.

    • @zrowedaartistviews2278
      @zrowedaartistviews2278 2 года назад

      Where can I see more full videos

    • @JeffLocke1
      @JeffLocke1 2 года назад +2

      I have a sad counterpoint to your profit sharing proposal. If you don't know, movie studios offer this proposal, or accept it from a client's agent, agreeing to share profit on the back end for a lower upfront contract. However, they use questionable accounting practices to hide their profits thereby never having to pay on the deal. It's why smart actors and their agents never agree to backend profit or percentages. Just a little fyi.

  • @buckwilde1511
    @buckwilde1511 3 года назад +1152

    It's an old saying, "The clients that pay the least, usually end up being a pain in the ass."

    • @christinegivens9048
      @christinegivens9048 3 года назад +90

      So true. And they micromanage the crap out of the process.

    • @zacharybohlman4069
      @zacharybohlman4069 3 года назад +35

      I'm just starting out with consistent paid product videos and yes, I'm still at a very low price point and I can't stand some of my repeat customers and I'm too busy so I'm raising my rates and half hoping some of them go elsewhere.

    • @stone65037
      @stone65037 3 года назад +5

      @@christinegivens9048 you get what you get and don’t have a fit

    • @Thesamurai1999
      @Thesamurai1999 3 года назад +36

      As an artist that's so true! A client that wanted to pay me 5$ for a quick sketch ended up nitpicking over the tiniest of things and then going back and forth. While another client which I charged over thousand bucks didn't even havve any complaints.

    • @xilencered7788
      @xilencered7788 2 года назад +23

      All clients are a pain, its just exacerbated because they paid you less to deal with it 😂

  • @jgiltner5056
    @jgiltner5056 4 года назад +3553

    I usually say something like this “I cannot provide the level of service that you deserve at that price, if I take this project at that price you will not see the results that my clients typically see.”
    I never thought about negotiating in this manner. Thanks, I learned a lot from your video!

    • @thefutur
      @thefutur  4 года назад +95

      Glad to hear J.

    • @LuiEntertainment
      @LuiEntertainment 4 года назад +93

      That’s also a fantastic and classy response. Would you mind if I used it when appropriate?

    • @janieart
      @janieart 4 года назад +84

      @@LuiEntertainment Yes, I do not mind. Sharing is caring.

    • @LuiEntertainment
      @LuiEntertainment 4 года назад +5

      @@janieart Thank you!

    • @rotaruiulian
      @rotaruiulian 4 года назад +48

      I actually find it offensive. The quality of your services should not vary by price, but the quantity - yes. When it comes to making a video, there is no other way, you do it or you don't, when it comes to photography, you just make less photos.

  • @carloshidalgo4982
    @carloshidalgo4982 3 года назад +1640

    This is how I want to spend my weekends. Chilling with some high level homies in a room just role playing and scheming!!! Awesome content!!!

    • @DoffDoffinson
      @DoffDoffinson 2 года назад +32

      That sounds amazing tbh. I love having back and forths like this, no one getting upset or letting their emotions get to them, just a good old mental chess round

    • @TowaBeer
      @TowaBeer 2 года назад +3

      This is what we do for our clients and friends who are all entrepreneurs. Come for coffee and chat with the "Oracle" and we all level up together 🙏🏾

    • @DoffDoffinson
      @DoffDoffinson 2 года назад

      @@TowaBeer Where's it at?

    • @TowaBeer
      @TowaBeer 2 года назад +2

      @@DoffDoffinson We had a spot on Spadina but had to vacate due to COVID. Looking for new space again :)

    • @sammyavila5881
      @sammyavila5881 2 года назад

      Hjk

  • @LexTalksFashion
    @LexTalksFashion 11 месяцев назад +39

    This was so reaffirming to me.
    This goes hand in hand with “perceived value”.
    I used to undercharge because I was afraid of charging people money for what I do even though I literally went to Uni for it and have several years of professional experience (I’m a freelance fashion designer). When I undercharged, I was met with clients who wanted to haggle even more.
    Now that I understand my worth as a designer and that I make clothing brands a lot of money, I always work with my dream clients! They trust I’m going to deliver.
    To all my creatives, you don’t have to be a starving artist! The world needs what you have to offer ✨ may you all land the clients of your dreams!

    • @viditjain9358
      @viditjain9358 28 дней назад

      @lexTalksFashion In the beginning should you settle for less?

  • @bloodaid
    @bloodaid 4 года назад +1443

    Damn. He made me want to spend more than a 1000 dollars. And I don't even want a video.

  • @drwrap3431
    @drwrap3431 4 года назад +1056

    A client that tries so hard to not pay your price will continue to hound you on every detail and drive you insane. At the end of this negotiation, it seems like a good deal has been made, but my experience in real life tells me that a client like that is better off finding some schmuck to do his video for a thousand bucks. What if he had agreed to the other offer and stiffed you? Then you have more expenses and time in court and you'll be lucky to ever see a dime of any judgement.
    When he said his budget was $1000, I would have said "You've never had a video produced professionally before, have you?" Then go through the value of it and let them guess how much it actually costs. Then I would have told him my price is $4500, but I can do it for $4000 if he's willing to wait an extra week or some other concession. In some situations I would also offer a 1/4 length video or some other service that is only $1000.
    20+ years of sales experience has taught me that cheap clients are almost always a problem. It's better to miss a sale than deal with the back-end hassles of a client who can't really afford you.
    Great video, very thoughtfully done!

    • @thefutur
      @thefutur  4 года назад +84

      True

    • @olivergilpin
      @olivergilpin 4 года назад +4

      💯💯

    • @Emjayography
      @Emjayography 4 года назад +18

      They always end up finding someone cheaper these days unless you are in a Professionial Market and have tons of prior content. Especially for weddings or Music Artist. I have lost several music video gigs because they don't won't to provide the money for the budget of the video

    • @alisalim3507
      @alisalim3507 4 года назад +6

      i challenged a client the same, negotiated a better and worse scenario for him, he said i will think about it, definitely he will come back, i have done a lot like these, some slip under the radar though

    • @drwrap3431
      @drwrap3431 4 года назад +3

      ​@@Emjayography Do you know if those videos you lost ever got made?

  • @bigafriqa
    @bigafriqa 3 года назад +152

    Thank you so much for this video. My last client not only underpaid me she gave me free meals and toxic treatment I didn’t need. I felt so used and abused. She’s a family friend and I learnt my lesson well never to do business with anyone who has preconceived opinions about me while I do my best for them. I go the extra mile and I expect respect in return. I don’t allow people to take advantage of me anymore and even friends must sign the contract from now on. This notion that certain races must take less money for high quality work is absolutely rubbish. I refuse to entertain such people because I have children.

    • @igordasunddas3377
      @igordasunddas3377 Год назад +17

      Doing business with any - even remote - family members is calling for headache.

    • @notleoso
      @notleoso Год назад +3

      Same. My Fiance is an Architectual Designer and she did a massive addition on the back of a family friends house. When she came to payment, she tried to pay my Fiance a 50% split between gift cards and cash.
      Never again would we work within family, my fiance saved her thousands of dollars but treated her horribly

    • @kevindao1103
      @kevindao1103 Год назад +3

      @@igordasunddas3377 I don’t even do my work of photography to family members.
      I consider that a “conflict of interest”.

    • @karmatraining
      @karmatraining Год назад +3

      Oh god, never do business with family. It never ends well.

    • @y2ksw1
      @y2ksw1 11 месяцев назад +1

      I pay the service I get, no strings attached.

  • @VictorRook
    @VictorRook Год назад +59

    I had a new client ask me to update a PowerPoint presentation for him. I charged him $95. He came back multiple times for $95 a hit. Then he realized I can produce videos, design websites, and create graphic flyers, etc. That initial $95 that I accepted turned into over $5000 of work later on and a good rapport.

    • @HHH-tx9nc
      @HHH-tx9nc Год назад

      is there anything better than foot-in-the-door strategy?

    • @GiJoe94
      @GiJoe94 10 месяцев назад +3

      Same, sometimes it's good to work at net loss but attract long term clients. Issue is sometimes you attract clients that use you. It's slippery slope going with that strategy straight up gamble

    • @gabriellahuerta3214
      @gabriellahuerta3214 Месяц назад

      Hey what do you do for work ? I have these same skills self taught but I don’t know how to use it in a career to make money I am lost in that department. So just curious what career path you are on so I can look into it myself.

    • @abdouall7091
      @abdouall7091 Месяц назад

      ​@@gabriellahuerta3214me too.

  • @benarnoux
    @benarnoux 4 года назад +938

    Wow. Just wow!! I cringed during this, because it showed me how much I fail in these scenarios. Learned a lot here. I’ll probably have this on repeat.

    • @thefutur
      @thefutur  4 года назад +18

      Thanks Ben

    • @MrWatchcollector
      @MrWatchcollector 4 года назад +6

      same here!!!!! i do video and photography, and make organic skin care formulations...i have really short changed myself

    • @BuiltonBitcoin
      @BuiltonBitcoin 4 года назад +11

      Seriously. This video is pure gold.
      Never heard of this channel before but I’m subscribed now.

    • @AntonioMeres
      @AntonioMeres 4 года назад +1

      Same happened to me when I watched it. Great content.

    • @dannywearsthecrown567
      @dannywearsthecrown567 4 года назад +2

      Benjamin Arnoux it’s hard, especially when no one walks you through the process and you have to figure things out. I fail at these too, I think we just have to truly know what we are worth. It’s tough these ardent things taught to us in any formal capacity

  • @riteshkukreti
    @riteshkukreti 4 года назад +1218

    Role play is the best way of learning.

    • @thefutur
      @thefutur  4 года назад +26

      😀

    • @SayLavi
      @SayLavi 4 года назад +23

      I agree Ritesh. I feel like a lot of sales managers shy away from role playing because it means getting their hands dirty, but it's hands down the best way to shake the dust from the day. My team starts with 10-15 minutes of role play every morning to build our momentum and get some good vibes out in the universe.

    • @Mightythunder0987
      @Mightythunder0987 4 года назад +2

      @Sylver LOL alright

    • @reprogrammingmind
      @reprogrammingmind 4 года назад +2

      Upvotes from people that would rather have years of roleplay instead of years of experience.

    • @JustinCharnell
      @JustinCharnell 4 года назад +5

      @@reprogrammingmind facts. There's a place for roleplaying 100%, but you don't get to Chris's level of comfort with sales in this roleplay by roleplaying. If you want to do that with an actual prospect, you need experience.

  • @JerryLee..
    @JerryLee.. 2 года назад +290

    "You are too expensive"
    "Not really. It sounds like you are shopping on price, not results?"
    KNOW your worth, NEVER back down, NEVER never let them see you sweat!

    • @Ridesltd
      @Ridesltd 2 года назад +2

      Weeee, i love this

  • @lukaszpiotrluczak
    @lukaszpiotrluczak 2 года назад +9

    I was doing business for 14 years. This year my colleague, my mentor told me the same you are teaching here. Now I work less, earn more and have much less stress. When I look back at how low I took for some jobs, I even went below 2$ per hour so some orders.
    What I mean to say is: if you want to do business, any kind of business, you need to start with basics, basices like ones from this video.

  • @NathanAllotey
    @NathanAllotey 4 года назад +435

    Chris did something that many people miss, which is to LEAVE THE CLIENT WITH THE DECISION. You present options, and the client has to make a decision. Chris made it obvious that paying $4k is probably the best decision, but he didn't decide for him, the client has to arrive at a logical decision.

    • @thefutur
      @thefutur  4 года назад +68

      give them options. let them decide vs saying no.

    • @elmerovero7528
      @elmerovero7528 4 года назад +3

      you put the ball in his field dawg

    • @Zimboprenuer
      @Zimboprenuer 4 года назад

      this is so true

    • @HaidarHavana1998
      @HaidarHavana1998 4 года назад

      Lead the horse to the water

    • @ibengeuforo4848
      @ibengeuforo4848 4 года назад

      Exactly, let the client come to you.

  • @JuanitaHarrisMissHarrisinParis
    @JuanitaHarrisMissHarrisinParis 3 года назад +334

    “...or you could just pay me what I’m worth and you keep the profit.” Every artist needs to have this line in their back pocket.

    • @brayanartist6233
      @brayanartist6233 Год назад

      yes

    • @aquaprofile
      @aquaprofile Год назад +5

      Which is why most modern art graduates struggle to find a job in their field right? Cause their value is so high?

    • @larrybud
      @larrybud Год назад +23

      @@aquaprofile No, because their demand is too low.

    • @g.v.m7935
      @g.v.m7935 11 месяцев назад

      ​@@larrybudexactly.

    • @fc3srotory370
      @fc3srotory370 11 месяцев назад +2

      Profit comes from under compensating for value added.

  • @BenRangel
    @BenRangel 3 года назад +32

    His first argument was the best: ”Does this guarantee me any revenue?”
    Even if you have a big problem, and you could pay a lot to gain a lot - you risk paying a lot and not gaining anything.
    The reply ”I’ll do the video for free and take a cut” is the perfect response to that

    • @leahweinberger583
      @leahweinberger583 2 года назад +3

      Dislike the "take a cut" those that negotiate on price and price alone are not particularly fair on paying. Their justify paying you less because theie highest value is keeping the most money. I say my price and it's out there. Can't afford it? I 100%understand. Call me when you get the budget. I dont haggle. Ppl get the budget. Saves me the pain of the wheelerdealers AND the opportunity cost vecayse whilst I'm scrabbling after their crappy budget I lose the opportunity it to do work for a client t that has the budget and is willing to pay.
      Easier to stick with the easy pays.

    • @BenRangel
      @BenRangel 2 года назад +4

      @@leahweinberger583 Personally I agree. This advice is mostly for those just starting out who are struggling to get any customers at all - and are willing to gamble on a loss to gain something. However with an established business I would always play it safe and go with a set fee rather than gamble and risk getting nothing.

    • @leahweinberger583
      @leahweinberger583 2 года назад +2

      @@BenRangel Yeah, those openings can be brutal. I guess after a while you just realize that some customers are too expensive. It's a thing.

    • @TheTillmanSneakerReview
      @TheTillmanSneakerReview Год назад +3

      If a man driving a high-powered luxury sports car can't afford to pay $1k, run away. He's either cheap or broke. He paid for all those things that bring no value but wants to screw the people helping him earn money. Sinking ship

  • @Thealexmoses
    @Thealexmoses Год назад +4

    Typically overcome is “I cannot provide the level of service that you deserve at that price, if I take this project at that price you will not see the results that my clients typically see.”

  • @mathewgrubb4348
    @mathewgrubb4348 4 года назад +739

    The fact that this content is out there and free is unreal. College helped hone in my design skills and prepare me for my first job, but they didn't say you would be mass producing cookie cutter designs, feel like a zombie on the 8-5 mundane grind, and be a replaceable spoke on a wheel on a fancy bike you can never drive. Starting my own business has been the most anxiety ridden challenges of ups and downs, but I wouldn't change it for anything. The wins and loses fall on me and not things out of my control. This is the content I should have been absorbing from day 1. Thank you, it has helped me a lot.

    • @thefutur
      @thefutur  4 года назад +47

      we are here for you on your journey Matthew.

    • @leowong7694
      @leowong7694 4 года назад

      So true

    • @Kactapuss
      @Kactapuss 4 года назад

      amen

    • @HomeStudioBasics
      @HomeStudioBasics 3 года назад +10

      "but I wouldn't change it for anything." So spot on, man. I tell this to people all the time. It's hard. Frustrating. Infuriating even, working for yourself. It can create doubt about yourself and your abilities. But there's nothing else quite like it.

    • @comealiveco
      @comealiveco 2 года назад +1

      I’m with you here.

  • @IrvOfficial
    @IrvOfficial 4 года назад +296

    “I’m just trying to measure effort vs result.”
    🔥

    • @philipphilip5472
      @philipphilip5472 3 года назад

      xactly discpline is whr average guy fails/..

    • @Ladymusicc
      @Ladymusicc 7 дней назад

      I just saw your comment right at the moment he said that. Crazy.

  • @nirubansatchithanandakumar3266
    @nirubansatchithanandakumar3266 Год назад +48

    Chris is the only guy convincing creatives everywhere that you can use the same playbook used to sell performance marketing, to sell creative services.

  • @Adam-ui3ot
    @Adam-ui3ot 2 года назад +9

    I can’t express how genius this is.

  • @ArtisDesjardins
    @ArtisDesjardins 4 года назад +513

    This video was well needed for people like me who are visual learners and need to see a simple scenario play out to get a better understanding

    • @thefutur
      @thefutur  4 года назад +19

      Thanks

    • @whoisimaniblack
      @whoisimaniblack 4 года назад +5

      @@thefutur Can you guys PLEASE make more videos like this? I was on the verge of quitting but just watching this made me feel like I should hang in a little more and try these negotiation techniques.

    • @brendanj2403
      @brendanj2403 4 года назад

      @@whoisimaniblack hang in there man. Money is time, be patient and continue learning.

    • @BBD-AITB
      @BBD-AITB Месяц назад

      This is literally not visual learning though. It’s purely auditory. That’s like saying that going to a college class and listening to the professor is a visual experience. Visual would be more like reading a guide.

  • @nicklong7442
    @nicklong7442 4 года назад +392

    These vibes are so chill, and I'm learning a ton.

    • @darindial8908
      @darindial8908 4 года назад

      Daniel Valentine yea same, the moves in this vid were so smooth I was smiling

  • @workinghard7013
    @workinghard7013 3 года назад +3

    FINALLY, A SALES PITCH MAKE SENSE!! not a fake, arrogant, clueness, non-sensitive demonstration.

  • @CynicalWarlock
    @CynicalWarlock Год назад +50

    This guy is the real deal. And I don't say that lightly.

    • @thefutur
      @thefutur  Год назад +3

      Thank you

    • @CynicalWarlock
      @CynicalWarlock Год назад +6

      @@thefutur AND he responds to comments!

    • @designerdye8055
      @designerdye8055 Год назад +3

      The Futur is "The Future."

    • @SlGMA
      @SlGMA Год назад +1

      by the way this back and foward phrasing was taking from a different video .. unfortunatly i dont have the link ..

  • @danielmartin7873
    @danielmartin7873 4 года назад +104

    I used to think, "I hate selling!" Mostly because I didn't know how, but this video helped me to see that there's a method behind selling that can be learned. And once you learn the method, you can use it anywhere.

  • @BluFinanceTV
    @BluFinanceTV 3 года назад +104

    This is amazing, it changed my perspective towards client's budget. People actually pay more for what they value most and will contribute to their public image but never willing to invest in what generate them income to sustain their public image.

    • @syradon4051
      @syradon4051 Год назад +2

      Same with budget for IT in smaller companies here in my region. Firewall? Does it cost money? Bah no, it doesn't burn. Security? I have a lock on my door. Awareness traning? No sir, I pay for an antivirus. And so on. Everything has to work, but nobody wants to spend money for it 🤦‍♂️

    • @paulssnfuture2752
      @paulssnfuture2752 Год назад

      ​@@syradon4051 and as an IT we all get blamed for it by the employees... Trash talked by outside onlookers when something gets wrong

    • @aightm8
      @aightm8 11 месяцев назад

      The video is clownish. Completely disregards competition. A fair price is what the market will pay, and what your competitors of similar quality will take.

  • @MarketingHarry
    @MarketingHarry 2 года назад +38

    I really love these role play sessions! They're teaching us how to negotiate, how to think and how to find diplomatic solutions while we keep our strategy going. 💯

    • @jool5941
      @jool5941 Год назад

      Negotiation only works on lower priced items. I sell items worth a minimum of 40k. I tell you the price and if you don’t like it, too bad move on and go someplace else. The price is the price.

    • @Martinit0
      @Martinit0 11 месяцев назад

      @@jool5941 I used to sell items worth $100k to above a million. Negotiation was practically always taking place, with few exceptions. It depends on the industry, the power balance and who you are talking to. If your customers don't have another option and you have the ability to say No that's very powerful.

  • @mitchellb2145
    @mitchellb2145 2 года назад +10

    Can't believe how time flies, looking back is helping me refocus my strategy. Nice work bros and ladies.

  • @edsensation
    @edsensation 4 года назад +413

    Great topic but not realistic. CLIENTS NEVER GIVE OUT THEIR BUDGETS. They always say “ I’m not sure” because it’s part of their bargaining chip. They usually just want to get your price and decide from there. I wish to see a video where the caller is not part of a group but an actual tough client. Something more real. Just a thought.

    • @thefutur
      @thefutur  4 года назад +139

      Know any clients that would be willing to get on the phone with me?

    • @DEPARTE
      @DEPARTE 4 года назад +20

      they actually did a video on that also... getting clients to give you their budgets.

    • @thefutur
      @thefutur  4 года назад +20

      @@nreekayimmortal4386 are you a client? where are you based out of?

    • @nelsonchen7110
      @nelsonchen7110 4 года назад +9

      @@DEPARTE Did they do a video on getting clients to give you their budgets? Anyone can direct me to that video I cant seem to find it :(

    • @nreekayimmortal4386
      @nreekayimmortal4386 4 года назад +8

      @@thefutur we are based out of India.
      Love the content you put out Chris!

  • @johnnydoe2672
    @johnnydoe2672 4 года назад +94

    Wow. Instant sub. This is invaluable to anyone who is truly passionate about their work. No one wants to be taken advantage of

    • @thefutur
      @thefutur  4 года назад +4

      Welcome to the Futur

  • @vloogle4924
    @vloogle4924 Год назад +16

    You can't call a Ferrari dealership and ask them to sell you a Ferrari on your Toyota Corolla budget.

  • @gaozongyang2455
    @gaozongyang2455 3 года назад +7

    I absolutely loved this role play! Everything from start to ending. The various things that could happen and be said. It blew my mind and definitely gave me insight on how one can talk to someone hiring them while considering the work and worth of the person. ❤️🦋💎

  • @DimiHard
    @DimiHard 4 года назад +18

    05:25 - That's why you have to be in it for the long run. If your goal is to get a lot of money within the next 6-12 months, then, of course, losing a $1,000 job hurt. There is no doubt about it! For a lot of people, it's a big amount of money! But are you in it for the long run(3-4-5+ years), then you don't care about losing this customer, because there will come a new one, one who will gladly pay you the $4K, you require in order to start the job.
    Build a solid body of work and have patience.

  • @rbdel
    @rbdel 4 года назад +96

    "Is it important or isnt it?"
    Hmm well played

    • @thefutur
      @thefutur  4 года назад +9

      Can’t have it both ways.

  • @creativepicnl
    @creativepicnl 2 года назад +1

    Well done. Without going too deep on the technical, nitty gritty specifications to what the client expects from you to deliver as a creative, literally just narrow it down to what they expect to get from it based on your input and sync up the logics with a journey they would understand. Awesome.

  • @Reeferal
    @Reeferal Год назад

    These videos are some of my favourite in the web. Especially having absolutely no marketing and negotiating background. You guys are incredible man. Really appreciate y’all sharing this.

  • @MortarMike
    @MortarMike 4 года назад +65

    This video is one of my top 5 videos on RUclips, simply because they dug into the topic and added music to the session lol. Allowed me to focus on the content better, and not have to turn on Spotify or Soundstripe to give the video life lol

  • @aidenstone
    @aidenstone 4 года назад +58

    Liking this newer roleplay with these pro members a lot more, it's alot more realistic than some past ones by the Futur. Maybe future video you show how one of the pro members generates 2-3 customers for a client with a video ?_? with a case study/ real life example? think that would be a sick followup

  • @sushimamba4281
    @sushimamba4281 Год назад +5

    I'm dealing with almost this exact scenario at the moment. Almost feels like you are on my team :) Thanks Chris!

  • @rakshay-jain
    @rakshay-jain 2 года назад +1

    I love how you kept it authentic and left the 'dont break mo' part in there instead of editing it out!

  • @dowdyster1
    @dowdyster1 4 года назад +26

    Excellent! As someone who has made his living selling high ticket services the majority of his adult life, I can say this video is spot on real world. So much better than other sales videos with only mindset advice and zero practical advice. I also like the fact that there were no Lambos. jets or any other status signals. Just quality content that will make an impact on people's lives.

  • @ElroyBeezley
    @ElroyBeezley 4 года назад +11

    Watching Chris navigate sheds light on something that I need to put serious effort into fixing... I get way too emotional during negotiations. That is a serious weakness.

    • @thefutur
      @thefutur  4 года назад +4

      Try to remain neutral and objective.

  • @kyleheron38
    @kyleheron38 Год назад

    This dialogue is so valuable. I love the negotiation tactics, masterful stuff.

  • @SVSXXVW
    @SVSXXVW 3 года назад +1

    This is really eye-opening, only video on youtube I've literally had to take notes. Thanks so much for this !

  • @_evolj
    @_evolj 3 года назад +11

    Even as a small studio owner this video speaks volumes about how to conduct business relationships in nearly every creative industry.

  • @nikonid0
    @nikonid0 3 года назад +9

    I learned something, thank you guys. This conversation made me a little bit unconfortable at first, but I like how your confidence and a quick analyze of his business kept your speech consistent. Bravo

  • @igordasunddas3377
    @igordasunddas3377 Год назад

    This is amazing. In fact that's not just about selling or buying a product, but can apply to anything negotiable, i.e. salary negotiations. Thank you!

  • @YourCoachArchie
    @YourCoachArchie 8 месяцев назад +1

    This has been the best video put together on the subject. Thanks so much for helping me find reasonable strategies to address some of my clients' initial resistance. Appreciate the tips!

  • @nicholascalloway-salazar4227
    @nicholascalloway-salazar4227 4 года назад +3

    Thank you for this impactful video. I love the spin you put on the client, because any situation the client picks its a win-win situation for the creative🙌🏾

  • @2000yearOldYogiAspirant
    @2000yearOldYogiAspirant 4 года назад +176

    "What does a banger video consist of?"
    "A banger video consists of 2-3 new customers per day for you", thad be my answer

    • @AaronMello
      @AaronMello 4 года назад +11

      To expand that, it is important to show your value as well. They both know he makes banger videos BUT what have those banger videos done for other people / businesses? It doesn't have to be drawn out but I think it's important for some examples of ROI, without overpromising.

    • @mysteriousmusik
      @mysteriousmusik 3 года назад +11

      I'd be hesitant to answer like that, because in the client's mind you have now guaranteed results. And you never want to give a guarantee, that can now mean you're working for them for a year for only $4K trying to get those results.

    • @ingridayarza
      @ingridayarza 3 года назад +1

      @@mysteriousmusik Exactly what I thought.

    • @Jaxyndamere
      @Jaxyndamere 2 года назад

      I dont think u should do that. Cuz now it sets like fixed parameters to the work. If it goes lower client will feel they got ripped off. Also keep it ambiguous just bcz in their head they might think hey what if it gets me 4-5 clients that would be worth it and they will risk it for the profit but they might not if u set the parameters to 2-3 u get what im saying?

  • @rodzhouri
    @rodzhouri 3 года назад

    Loved this, the calm during the whole conversation.
    Subscribed.
    Thanks for sharing!

  • @tonypmedia
    @tonypmedia 4 месяца назад +4

    Thank you, listening to this was that perfect ice pick that hammered right into the right spot and now my mind has changed from here on out... Ask for your valued worth the first time so people take you more serious the next. It's been my biggest problem. "Too nice" and "trying to help"... always hurts... not anymore thanks to this video.

  • @elevatedstates
    @elevatedstates 4 года назад +7

    Love the confidence behind this guys words. Big lessons here

  • @stevedillonphoto
    @stevedillonphoto 4 года назад +7

    So IMO, this free content is further proof of the value Chris and the Futur bring to the design industry. I've seen the recent response videos (random guy and the Beeple video, etc.) and when I see things like this being given out for free, then comments like 'Chris doesn't know what he's talking about / he's just trying to bilk money from young designers" sound as absurd as they are. Here's a super valuable objection / response to a situation we've ALL been in with a respectful and effective way to handle it and get yourself the job for more money than originally offered. All being offered for FREE like all of The Futur's YT videos. Thanks!

  • @GummyDoesYT
    @GummyDoesYT 2 года назад +2

    Your perspectives are amazing brother. Thank you for helping me to broaden mine. Learnt so much watching your videos so far. Thank you. Thank you.

  • @NetGuyMsia
    @NetGuyMsia Год назад

    That was EXCELLENT.
    Calm, diplomatic, non-confrontational, gentlemanly confident. Subscribed.

  • @souleimonadebayo2131
    @souleimonadebayo2131 4 года назад +10

    Sense Chris Do is waaaay ahead of his time in our timeline when it comes to the business side of design and design itself, I am so blessed with his teachings and the audience interactions with him.

  • @dcflow7859
    @dcflow7859 3 года назад +5

    Thank you so much for your incredibly valuable content! You guys are very inspiring and TRUE educators! Stay blessed!

  • @henrysilva72
    @henrysilva72 Год назад +2

    The explanation while "making the movie" is amazing. Great job! 👏🏽

  • @theshonuff8956
    @theshonuff8956 Год назад +11

    Communication is a lost art these days. Thanks for displaying this fine art of negotiation. Respect the HUSTLE!

  • @xenicmark
    @xenicmark 3 года назад +31

    This works perfectly well if you can meet the business owner. Sadly it's not always the case. I do like that Chris explains to the client that it's possible that the client does not really need to spend that money. Very insightful.

    • @viharsarok
      @viharsarok Год назад +5

      Works only if you have the power to negotiate. Most freelancers are desperate for work. This is why these fictional conversations miss the point.

  • @MarketsMatrix
    @MarketsMatrix 4 года назад +9

    This is an absolutely great video, a lot of advanced techniques shown here.
    Chris does a really good job of doing the "push and pull" method while being passive-aggressive.
    I do think one of the most underrated things in this video is his tonality.
    Amazing use and control of the tonality to give the prospect a calm yet professional environment.

  • @goingtothetop
    @goingtothetop Год назад +1

    I'm honored to listen and be in the presence of such minds. I will continue to learn and apply to be successful. Thanks 👍

  • @saladfork_
    @saladfork_ 10 месяцев назад

    All I can say, is thank you RUclips algorithm. I’ve never heard of Chris until tonight and my mind is blown. Subbed and starting my journey of change and learning. Thank you.

  • @Gonzalia
    @Gonzalia 4 года назад +6

    What great timing, was just dreading having this conversation with a potential client!

  • @manchest100
    @manchest100 4 года назад +32

    In my honest opinion, there should be a Netflix series about all this kinda stuff. There will be narrators and a huge ass film production team that just captures the conversations between Chris and his clients. It will be very very famous. Like totally calling it.

  • @Trevorious2010
    @Trevorious2010 Год назад +3

    Just found this YT channel a couple days ago and there is a LOT of valuable knowledge and wisdom to learn from this. I know it's geared towards entrepreneurs but I'm a apprentice in the trades and I hate my job. I do have one cool talent I do for a side hustle as an entertainer; I'm a Street Magician with 20 years experience. I hope to apply these lessons to my own business and stop selling myself short.

  • @ONEMusic801
    @ONEMusic801 2 года назад

    Great video and even better explanation of everything. As im learning these things as a beginner in designing its making all the difference seeing how to interact,negotiate & pivot and not only just think its as easy as, this is my price and it'll be accepted every single time. Having the experience is critical as well as being able to show the quality of your work, some can talk a mean game, but can they back it up? Discovering my worth and standing by it has been so liberating for me and I just wanna thank you for all the valuable content and lessons you provide to the world, they've made a huge impact in my life professionally as well as personally. Thank you again 🙏🏼

  • @esmediamarketingldn
    @esmediamarketingldn 4 года назад +3

    This video is super valuable. You get to learn how to demonstrate to your client the value you add to their business IS worth the fee you charge.

  • @CatDribble
    @CatDribble 4 года назад +3

    This was such a good video, I feel like this is something a lot of people starting a business need to understand and need to know

  • @LordJHouse
    @LordJHouse Год назад +1

    These videos are incredibly invaluable. Thank you so much!

  • @0neonited463
    @0neonited463 22 дня назад

    I watched this video 4 year's ago, and it's still awesome and informative.

  • @BLUSQUAD812
    @BLUSQUAD812 3 года назад +10

    This is great!! A huge improvement to my negotiations, although I have turned away jobs due to those low budget high expectations.

  • @BrianCrawford
    @BrianCrawford 4 года назад +54

    🤯🤯 Great content!! They don’t teach this in college!!

  • @siyabongampengu2451
    @siyabongampengu2451 Год назад

    The background music and the tone of this conversation are perfectly aligned. 👌🏾

  • @becauseisaac
    @becauseisaac Месяц назад +2

    This is hilarious. I’ve had 4 companies low ball me at exactly $1000 for an ad integration on my channel after quoting them a higher price.
    This will give me some ammo to come back with. Thanks guys!

  • @MattJacques
    @MattJacques 4 года назад +6

    These conversations are terrifying to me, and always feel like I'll either cave and meet their budget or scare them away by sticking to mine. So it's 💯 awesome to see you guys play out so many possibilities... I like the cut of net new customers idea, whether it's an actual fee structure you would aim for or not, it's a brilliant negotiation tool that helps the client understand the impact/value of the work they're asking for.

  • @iunderstanphotography2780
    @iunderstanphotography2780 4 года назад +5

    I need to get involved in more convos in 2020. I want to be as knowledgeable and assured as the guy on the right. This also comes from knowing your time, worth and not "needing" the job.
    I was surprised Chris didn'yt offer to scale down the 4k job into a 1K, of course with much much less work

  • @annemaxwell9975
    @annemaxwell9975 Год назад +6

    I have subscribed, signed upto the newsletter, and all because I watched the Ron Baker interview, and was as much impressed by the host questions as the guest answers (very rare), and then disappeared down the RUclips wormhole. This is when I thank God for the internet otherwise I would not have the opportunity to learn from so many bright young people.

    • @thefutur
      @thefutur  Год назад

      Welcome to the Futur

  • @IbrahimLakhanii
    @IbrahimLakhanii 2 года назад +2

    CHRIS ❤️ Please do more of these videos 👏🏻 This is exceptional 🔥
    Sales call scenarios will be the best topic 💯

  • @heladioadame8025
    @heladioadame8025 4 года назад +5

    The pro group back and forth is so sick I love it!

  • @drawillusion
    @drawillusion 4 года назад +7

    Thank you for sharing this valuable information through the role play!

  • @899tamara
    @899tamara 3 года назад +6

    Enjoyed watching this role play!
    What Chris does so well is expose that when you eliminate the downside to the client by making it performance based (no production cost - only 50% of new customer revenue) what you reveal is the asymmetrical bets folks never want to take because they actually know your worth and are betting on the fact that you are either: 1) not aware of the value of your work; and/or 2) not able to clearly articulate that value. “I’ll pay you 1K, I know you are top notch, but only want value you at 1K” - is how the conversation goes round and round in circles.
    But once you try to honor the dual goals of respecting their “hard budget” along with valuing yourself and your product, and offer to rework the deal based on that, all of a sudden, they don’t want to pay you on the upside$, even though you are totally eliminating all the downside risk to the client. Not easy to do when you are new to the business, but an important lesson we all need to learn to be successful. Keep inspiring!!

  • @Chris-el4hd
    @Chris-el4hd 3 года назад +5

    I love the community you build Chris! You're such an inspiration

  • @wafiqessop4034
    @wafiqessop4034 4 года назад +12

    *The insights that Chris is giving are gold. Thank you!*

  • @germainrodriguez5230
    @germainrodriguez5230 4 года назад +16

    I understood at 10:41. It's like a game of chess when you're having this conversation with a potential client

  • @markstoute197
    @markstoute197 3 года назад

    I absolutely love the background music.
    Fantastic conversation from both parties. Well done.

  • @AbdulWahab-pk4jx
    @AbdulWahab-pk4jx 2 года назад

    This is the best video that I have ever seen on dealing pricing with clients.

  • @KORYAAL
    @KORYAAL 3 года назад +5

    This is the best way of learning.

  • @drew_tube9591
    @drew_tube9591 4 года назад +3

    What a great video, it’s 5:30am and This is so chill to watch and listen ...

  • @bankcardiso
    @bankcardiso 11 месяцев назад

    I love this guy.!!! He makes it make sense to hard headed customers

  • @RosemaryAbang
    @RosemaryAbang 2 года назад

    Awesome tips!
    Chris is soo awesome
    The Pro members too
    My favorite quote - “If they are not meeting you at your price, you don’t have to meet them at their deliverable”
    mind blowing 🤯

  • @MegaMikey
    @MegaMikey 4 года назад +17

    I didnt expect love on my comment so I'll say why I said "wow. just wow."
    Your starting price was $4K. When the client deemed that unpayable, you drew up other alternatives that they did not find suitable and ultimately ended up settling for $4K. Unbelieveable. Best example of negotiating and business ever demonstrated.
    As a Freshman in graphic design, I'm learning from your videos A LOT and have been since Young Guns EP 10. Thank you to everyone at The Futur 😊👏🏽

    • @thefutur
      @thefutur  4 года назад +1

      Thank you Mikey

    • @laius6047
      @laius6047 3 дня назад

      He pretended to settle. That's the difference.

  • @TheToneWork
    @TheToneWork 4 года назад +5

    I love these! They are so helpful. Thank you.

  • @TheLifeJOGJourneyofGrowth
    @TheLifeJOGJourneyofGrowth 3 года назад +2

    I am about to start taking jobs soon and these negotiation videos are crucial. Thanks!

  • @dgv3584
    @dgv3584 3 года назад

    This might be the most valuable channel on RUclips. Can't believe it's free. Didn't learn any of this in school.

  • @GabyMusicpage
    @GabyMusicpage 4 года назад +13

    this role play is Gold.. I've watched all the role plays Chris has done on the futur, but this one somehow resonates even more. I guess its the pro-group ;) Great Video

    • @thefutur
      @thefutur  4 года назад +1

      Pro members are tougher

  • @AlexisOGrekos
    @AlexisOGrekos 4 года назад +6

    The guys next to Chris are so relaxed, seems like they got an asmr session from the conversation.

  • @aidanwoods3052
    @aidanwoods3052 2 года назад +1

    12:05, Brilliant. Just about every person in the room recognized this. Surprised it wasn't incorporated into the negotiation itself prior