Since I've found The Futur about a month ago, my business, my mindset, my passion for design, and my life have changed for the better. Yes, I'm being dramatic, but I'm also being honest. Thank you for every piece of content you put out...
I would add: don't act like you want to help them even if they don't hire you. Clingy clients will get difficult and push you to say "get out". In the business side of things "educating" a client is too risky, expensive and more than often not lucrative (at least not to the one educating them).
Yeah... don't have the stink of death in sales. Don't sound desperate. Let them know you're willing to just walk away, but still offer to help. Empathize. Just don't be desperate.
It’s not an act, it’s a fact. What they need is the service. The you part doesn’t matter. Because if it did there would be any other option. It’s the you that provides the service; the service they need so they can level up their brand. So you may as well put on a performance, and persuade, so you can do what you do best, and they can get what they need. Never position yourself in a need for desperation, and never make them feel like they need you. Don’t sell them. Serve them. The real art in selling is to never sell. So you don’t need them, what you provide, chances are you do for free. So you don’t need their money. You want their money. You’ve gotta have standards because you know the value you give in the service you provide. You can be offering the same service as someone else and your price might be thousands of dollars more than the other guy, yet you both get clients. Why’s that? The service. Not the sale. Service sells it self because it’s solving real problems usually almost always resulting in increasing profits. So instead of acting like they need you, tell them the value you’ll give them.
@@timowthie True, a branding package would cost way more. Still, I am still trying to break the ice and get to higher-budget customers. I dont yet have experience with full branding packages
I know sounds a bit harsh but, just tell those people that hey should inform them selves better about the prices in the industry! There are such things as Quality, Effort and Security aswell as proportional and disproportional prices. They might get someone to do a logo for a hundred bucks, BUT will that work be better Quality than yours? Probably not! Because if they will pay that less there will probably be less effort put in to the Artwork/Logo. And they will probably have to search for another Designer to get another logo-design because the one for a hundred bucks was Crap! But YOU could promise them the security, that they wouldn´t have to go on searching for a good designed logo if they are willing to pay you a fair amount of money for that project. Hope this helps :)
Don't sell them only the logo. Try creating their whole visual identity and put it in a graphic standards manual. Putting logo, color codes, typography, cool story and more gives off an impression of pofessionalism. show them different examples on how to use their visual identity (future marketing , physical banners, social media posts, ad in front of their store, POS materials etc.) - make sure they are aware of the benefits they will achieve by choosing you... Also, nothing bad at starting small for a brief period, but make sure that your delivery is always up to the standards. You Will gain Word of mouth this way and it is the only viable long term solution. Also, start locally and sell your Services through your own contacts at the beggining and build up a portfolio! Just gave you 1997$ advice for free! Good luck.
The problem with these roleplays is that the student feels obligated to stay in the deal. A real client would probably drop out before you finesse them, especially after he said to refer to other designers. But in that group setting, the student has a pressure to set him up for success, so they can learn something. Sometimes that means giving convenient info, or never actually dropping out of the deal.
Yes, but it’s also about projecting that confidence and positioning yourself effectively as the premium choice. Even if the client goes somewhere else, they’ll know that there’s a more expensive option that they might want to explore later down the line
This is Sales Mastery. Thanks so much for posting. Too many small businesses are failing because they can’t sell. Material like this can help to elevate them, love it.
This is the most compassionate vibe I've gotten off chris and I'm glad I got to see this side! I was worried he was all big tough man all the time! Great video.
I'm a tradesman in the building industry who'd like to say your thoughts and suggestions have really helped me to deal with customers. Thankyou so much!
There's only so much natural charm that can be taught, but if you're genuine in your interest to truly help a client by following these principles, your own personality (personal brand) will sell itself. I first came across this video a little less than a year ago, and ended up using it for my own script with a new client. The recommendation I received after completing the project was my best to date: "Bob's consultation was absolutely 'spot on' in capturing my vision and design aesthetic because of his skillful capacity to listen, feel, and connect with his clients. He is passionate, creative, and has an outstanding gift for envisioning YOUR vision, perhaps better than you may see it for yourself." Those high-value questions make all the difference. Thank you The Futur and Chris Do for your continued pursuit in delivering this extremely valuable content.
This is legit! Just trialed the philosophy on a money conscious client, who was starting a new business and who didn't have a lot to invest. I was able to get them to agree to my increased rates by letting them dream about the future and by being flexible in my payment method. Literally have a pocket full of Do ;)
I met this man once when I was handing out free bottles of water. We spoke for three minutes and he left with five waters and I had to pay him $10. Still not sure what happened.
Thank you, this makes so much sense! I've always wondered what the 'I don't need the job' attitude looks like in a real conversation. "The client just dropped a 2000$ anchor." "Ignore that anchor."
Ignore for 2 good reasons: 1) the solution to their problem is worth much more than that anchor for them 2) they are not the ones doing the work, the thinking, the solution so they should not be the (only) ones who determine the price of what *you* do Funny how in freelancing and creative areas it is the client who wants to write the price tag but we don't go around paying what *we* want for a cinema ticket, a cup of coffee or an hour or parking or even a consultation with an attorney ;)
@@haza123b4 NO, you don't. Have you ever seen someone negotiating the price of an espresso in a bar? I haven't and I'm 49. Deciding not to buy them or going somewhere else is not what I meant and you know it. Try and hire a lawyer and tell him: OK, I'll pay you X. Now go and get me out of jail. And see how it goes...
@@StefanoPapaleo-TS *The buyer doesn't typically set the price. They do set the budget though which ultimately means they decide what they pay. The price is typically more fixed in certain sectors and certain economies than the budget but many sellers do have the flexibility to alter the price if necessary.*
I've been watching Chris for awhile and just started applying all his key strategies to my business. Im a freelancer, Ive been dealing with so many lousy clients in the past 4 years, but now the application is working my way up and it's a new world. Thank you Chris. I would love to say thank you personally if i could. You're one hell of a smart guy. I had you to come along to build me up, know my worth and expand my skill unlike ever before. I enjoy my work greatly I stay up almost every 2 days.
I like the fact that you didn’t try to force her to pay NOW! Other guys will say you must make them pay on the call. Love your approach to allow them go check others and you can even help them make a choice on their pick. Fantastic 🙏🏽
This is probably my favorite video from The Futur. I am always in this position Chris found himself in at the start; low-paying clients with ginormous expectations. Thank Chris; for breaking it down in a real-life scenario. Those classes of embrace and pivot make so much sense now.
I've tried this approach. It almost always works - but in the buyers' mindset you must (IMHO) be established as someone with design cred and a great track record. Being willing to walk and even suggest cheaper alternatives is a good strategy. Usually takes them by surprise. Great stuff! Chris does it best!
Do you guys know the feeling when you get a informationen/Insight that has such an impact on you that you think your head will explode(in a good way) - this video just kicked that feeling inside me. You guys are amazing! cheers from Germany!
This one just floored me! I’ve watch this guy before, enjoyed his talks, even felt inspired by his words. But this just went to a whole other level...the psychology he just used in this role play was a low down trick that shames the client for not having a big enough budget to work with him. They feel like 💩 then he talks a game, builds them up, pushes his way into their financial, and then goes in for the kill. I am super surprised that companies actually fall for this tactic. In a transparent world, if you state how much your services cost up front then there would be no for the shadiness. 🤦♂️🤦♂️🤦♂️
Very respectful, professional and ethical method which both clients can learn a lot from. There is always more budget, you have to diagnose the problem and make them realise how deep the problem is and how much it could cost them in unsold revenue. If it is still a no then wish them all the best and retreat.
Chris you are such a boss! You answer all these questions so flawlessly and simply just state what really is the problem and how you would solve it or try to help solving it. Clean, straight to the point and no bullshit. Great job man.
This is by far the best one on one teach you have done and my special part is dropping the book quote. Confidence, background research you know how the cockie cramble
Thanks so much for doing this role play. I'm always struggling with having the money conversation. I heard of anchoring but I've never seen a demonstration of how to essentially ignore the anchor and turn the conversation around so that the client essentially sees the value of your price. Thank you thank you!
This was very helpful! Our clientele is predominantly luxury real estate agents! Many of them want to invest "minimal" effort (budget) into their marketing while expecting a "major" result. This really helped us to develop our approach when talking to those types of clients! Thanks!
I'm about to present this week to a client and thanks so much for all the advice you share. For starters this one of the highest prices I've asked for based on past advice you have given. I'm really excited to learn and you guys are the best teachers. You rock
Yes, this channel saved me, I almost gave up my design business, everybody said I got the talent but I just can't make it long term business, now I got my confidence back! Thank you! My One Punch Man of the design field XD
MAAAN he is so good at negotiating! DANG his persuasion skills! I LOVE IT, finding your channel was a blessing! lol, I learn more from your videos than from my actual classes at uni!
Its really the logic here ..chris learn from the reality of the business ..you cant fix anything With 1k$ for a million dollars business.. Thank you so much
Perfect timing, Chris! We're getting ready to jump on a sales call this morning with a potential client. We video all of our calls, so we'll send it to you once we're done. Hopefully we do okay. I blew the last one!
@@SoundFilms No budget, no authority, no timeline and the need only vaguely established. I'd be surprised if any business came out of that call for those reasons alone.
the more appropriate tile for this video would be: "How to respond to price buyers or low budget clients from the perspective of an already established name of the market with whom the client really really wants to work and is reluctant to search for other vendors and who is arguably inefficient at calculating marketing budgets in accordance to their own turnover - Roleplay"
Lol. You’d be blown away if you only tried. I coach hundreds of people who have far less experience who are able to successfully put into practice these concepts.
So well done. Chris’ agency in this scenario would not be forgotten by the prospective client who may return, even a year later, when they have the budget to take yet another higher step. It’s a good strategy whether for now or later, and builds reputation. Learning a lot here -thank you, Chris!
I'm interested in seeing the video where the client continues to deflect the budget question. I've actually had people tell me they need to explain the project to me to figure out their budget.
The Futur I wouldn't say "objective clients". More along the lines of clients that are "window shopping". A lot of the video role plays, are clients who answer the budget question right away when asked. I personally find that doesn't happen very often.
Bro You are helping so many people. I just want to say Thank You, and when my money gets better I will purchase something to wear to show my appreciation. Blessings Always!
Empathy works both ways. It's is needed during the "difficult " conversations and those conversations are not always centered around money. I told my oldest yesterday that the difficult conversations usually center around a uncomfortable topic and usually talking about the subject in an empathetic manor leads to positive outcomes. Even if the prospect never buys their was a value add that gave a positive prospective for the future..."no pun intended"
I don’t know where to start to thank you all the way from South Africa 🇿🇦. I haven’t had the guts to apply your teachings until recently. Keep doing a great job.👏👏👏👌🕺🏽
I think that Sarah, the client had no intention to go ahead with any budget...20k, 2k or even $10... It wasn't about the money with her, she had no business, no money, no problem to fix and if you keep on having meetings with this type of client you'll starve.
What company would budget 2,000 to fix a Million dollar problem? Maybe the problem is the people the company is hiring? if companies want to save money above all else maybe they should just open a savings account and close down.
You nailed it! I like the savings account example a lot! It portraits perfectly the attitude of some. Sure, like Chris says, they realized it later thanks to the conversation. Yet, saving and cutting down costs for the sake of it often comes first and is the only driving force for some companies, from salaries to everything else. It is as if they saw a "X% OFF" flashing neon sign above everything they look at ;)
![Megan Thee Stallion - Mamushi (Remix) [feat. TWICE] [Official Audio]](http://i.ytimg.com/vi/5c0_u9PsrsQ/mqdefault.jpg)
Learn more about our Business Bootcamp, designed to help you attract the right clients and grow your business: ftris.me/pETu
Whats that song in the beginning
Update!!
Tried this with a client last week and got 2x what I intended and is also my first client.
Thanks Chris
Since I've found The Futur about a month ago, my business, my mindset, my passion for design, and my life have changed for the better. Yes, I'm being dramatic, but I'm also being honest. Thank you for every piece of content you put out...
You're welcome.
same here! nice comment buddy!
That's excellent mmazz!
me too brother
Ditto.
So in other words, don’t act like you need them. Act like they need you.
I would add: don't act like you want to help them even if they don't hire you. Clingy clients will get difficult and push you to say "get out". In the business side of things "educating" a client is too risky, expensive and more than often not lucrative (at least not to the one educating them).
Yeah... don't have the stink of death in sales. Don't sound desperate. Let them know you're willing to just walk away, but still offer to help. Empathize. Just don't be desperate.
It’s not an act, it’s a fact.
What they need is the service. The you part doesn’t matter. Because if it did there would be any other option. It’s the you that provides the service; the service they need so they can level up their brand. So you may as well put on a performance, and persuade, so you can do what you do best, and they can get what they need.
Never position yourself in a need for desperation, and never make them feel like they need you. Don’t sell them. Serve them. The real art in selling is to never sell. So you don’t need them, what you provide, chances are you do for free. So you don’t need their money. You want their money. You’ve gotta have standards because you know the value you give in the service you provide. You can be offering the same service as someone else and your price might be thousands of dollars more than the other guy, yet you both get clients. Why’s that? The service. Not the sale. Service sells it self because it’s solving real problems usually almost always resulting in increasing profits. So instead of acting like they need you, tell them the value you’ll give them.
You act, you loose
That's almost like flirting
This roleplay gave me serious chills.
"Low budget client" - drops 2000 pounds, and here I am with people that think 100 dollars is a decent enough investment for a logo
Yes xd
Well branding is a lot more than a logo. Probably the whole design guide.
@@timowthie True, a branding package would cost way more. Still, I am still trying to break the ice and get to higher-budget customers. I dont yet have experience with full branding packages
I know sounds a bit harsh but, just tell those people that hey should inform them selves better about the prices in the industry!
There are such things as Quality, Effort and Security aswell as proportional and disproportional prices.
They might get someone to do a logo for a hundred bucks, BUT will that work be better Quality than yours?
Probably not!
Because if they will pay that less there will probably be less effort put in to the Artwork/Logo.
And they will probably have to search for another Designer to get another logo-design because the one for a hundred bucks was Crap!
But YOU could promise them the security, that they wouldn´t have to go on searching for a good designed logo if they are willing to pay you a fair amount of money for that project.
Hope this helps :)
Don't sell them only the logo. Try creating their whole visual identity and put it in a graphic standards manual. Putting logo, color codes, typography, cool story and more gives off an impression of pofessionalism. show them different examples on how to use their visual identity (future marketing , physical banners, social media posts, ad in front of their store, POS materials etc.) - make sure they are aware of the benefits they will achieve by choosing you... Also, nothing bad at starting small for a brief period, but make sure that your delivery is always up to the standards. You Will gain Word of mouth this way and it is the only viable long term solution. Also, start locally and sell your Services through your own contacts at the beggining and build up a portfolio! Just gave you 1997$ advice for free! Good luck.
This is what’s missing from the Creative industries. So many talented individuals who don’t know how to sell their product or service. Well done!
The problem with these roleplays is that the student feels obligated to stay in the deal. A real client would probably drop out before you finesse them, especially after he said to refer to other designers. But in that group setting, the student has a pressure to set him up for success, so they can learn something. Sometimes that means giving convenient info, or never actually dropping out of the deal.
There was a roleplay on here where the customer actually wasn't going for the price that Futur wanted and he somehow got past that lol
@@NarWhat can you link it please ?
@@maritorronto5847 It was just in my suggested bar like 3 weeks ago, sorry I couldn't find it.
@@NarWhat k, thanks for the info anyway
Yes, but it’s also about projecting that confidence and positioning yourself effectively as the premium choice. Even if the client goes somewhere else, they’ll know that there’s a more expensive option that they might want to explore later down the line
Short, sweet and to the point. Need more videos like this where all that we learned from thefutur is shown practically with real clients.
This is Sales Mastery. Thanks so much for posting. Too many small businesses are failing because they can’t sell. Material like this can help to elevate them, love it.
This is the most compassionate vibe I've gotten off chris and I'm glad I got to see this side! I was worried he was all big tough man all the time! Great video.
I'm a tradesman in the building industry who'd like to say your thoughts and suggestions have really helped me to deal with customers. Thankyou so much!
Thank you 🙏
Subtle, smooth approach to ridiculous cheap clients/customers. Thanks for the useful tip
There's only so much natural charm that can be taught, but if you're genuine in your interest to truly help a client by following these principles, your own personality (personal brand) will sell itself. I first came across this video a little less than a year ago, and ended up using it for my own script with a new client. The recommendation I received after completing the project was my best to date:
"Bob's consultation was absolutely 'spot on' in capturing my vision and design aesthetic because of his skillful capacity to listen, feel, and connect with his clients. He is passionate, creative, and has an outstanding gift for envisioning YOUR vision, perhaps better than you may see it for yourself."
Those high-value questions make all the difference. Thank you The Futur and Chris Do for your continued pursuit in delivering this extremely valuable content.
wow. congrats Bob!
This is legit! Just trialed the philosophy on a money conscious client, who was starting a new business and who didn't have a lot to invest. I was able to get them to agree to my increased rates by letting them dream about the future and by being flexible in my payment method. Literally have a pocket full of Do ;)
I nearly fell out of my chair, I thought she said "I think this sounds like bullsh*t" at 3:25 😆
LMAOOOO
Lol I heard it right the first time and then almost instantly saw this comment and clicked it and it’s all I heard 😂💯
I needed this guys 15 years ago....
I met this man once when I was handing out free bottles of water. We spoke for three minutes and he left with five waters and I had to pay him $10.
Still not sure what happened.
Haha
Lmaoo
😂😂
what the hahaha
Work on strengthening your situational awareness.
Thank you, this makes so much sense!
I've always wondered what the 'I don't need the job' attitude looks like in a real conversation.
"The client just dropped a 2000$ anchor."
"Ignore that anchor."
negate the anchor. create your own.
Ignore for 2 good reasons:
1) the solution to their problem is worth much more than that anchor for them
2) they are not the ones doing the work, the thinking, the solution so they should not be the (only) ones who determine the price of what *you* do
Funny how in freelancing and creative areas it is the client who wants to write the price tag but we don't go around paying what *we* want for a cinema ticket, a cup of coffee or an hour or parking or even a consultation with an attorney ;)
@@StefanoPapaleo-TS *You do pay what you want for those things. Unless you are under duress.*
@@haza123b4 NO, you don't. Have you ever seen someone negotiating the price of an espresso in a bar? I haven't and I'm 49. Deciding not to buy them or going somewhere else is not what I meant and you know it. Try and hire a lawyer and tell him: OK, I'll pay you X. Now go and get me out of jail. And see how it goes...
@@StefanoPapaleo-TS *The buyer doesn't typically set the price. They do set the budget though which ultimately means they decide what they pay. The price is typically more fixed in certain sectors and certain economies than the budget but many sellers do have the flexibility to alter the price if necessary.*
Love, the format, the shots, the videography. Loving the care.
Appreciate it!
Role plays, examples, "copy my homework but not exactly" is SO. HELPFUL.
So good! I almost forgot how much I liked role plays.
Especially when you're not in them ;)
Better to be a viewer with popcorn?
YES!
👈🏼 There's always somebody to practice with 😜
Especially when you keep breaking out of character and Chris gets frustrated lmao jk!
That video with you guys doing the roleplay is one of my favorites! It's so damn good for maturing our "business side"!
I've been watching Chris for awhile and just started applying all his key strategies to my business. Im a freelancer, Ive been dealing with so many lousy clients in the past 4 years, but now the application is working my way up and it's a new world. Thank you Chris. I would love to say thank you personally if i could. You're one hell of a smart guy. I had you to come along to build me up, know my worth and expand my skill unlike ever before. I enjoy my work greatly I stay up almost every 2 days.
Thank you
That was amazing! Very tactful, classy, and polite, but firm.
thanks Karina. I thought so too but apparently it's not the case for everyone.
I like the fact that you didn’t try to force her to pay NOW! Other guys will say you must make them pay on the call. Love your approach to allow them go check others and you can even help them make a choice on their pick. Fantastic 🙏🏽
This is probably my favorite video from The Futur.
I am always in this position Chris found himself in at the start; low-paying clients with ginormous expectations.
Thank Chris; for breaking it down in a real-life scenario. Those classes of embrace and pivot make so much sense now.
Diagnose the problem, so smart.
Would be appropriate to add some thug life glasses to a Chris Do still after this video.
We should've. Next one.
‘Is there anything else I’m missing here, SARAH?’ - boom. Love it
So good!
This really illustrates your embrace and pivot technique.
in action.
Sales aikido
This video literally could not have come at a better time!!! Thank you Chris
Oozing with sincere empathy
Verbal sorcery..............👍🏼👍🏼👍🏼. No aggressive techniques, no gas lighting. It was smooth. ❤️❤️❤️❤️❤️❤️❤️❤️
Thank you Peter.
Chris do is the master teacher 🙏🏾 Broke it down perfectly
Thanks.
Chris Do! You're the man! Thank you for dropping this knowledge!
Chris can you make an app of yourself for me to pull out at client meetings please?
yes. book me for $1000/hr. and i'll do your call for you. ;)
Haha i'll definitely consider for some of my bigger jobs. Keep up the amazing work. Gutted I missed this Edinburgh visit, I'm just up the road.
Like a portable Chris Do AI
Yes! Forget Scar Jo in the film "Her", we need Chris do in "Him."
If you're trying to close a $50,000 deal, Chris's hourly rate is worth it :)
Timeless business speach...Chris, you´re the MAN...thank you for this video!
Thank you
So much knowledge for such a small amount of time. Just great.
It's interesting how her face expression changes when Chris explains the situation from other perspective and she understands that. Great video.
Thanks
I've tried this approach. It almost always works - but in the buyers' mindset you must (IMHO) be established as someone with design cred and a great track record. Being willing to walk and even suggest cheaper alternatives is a good strategy. Usually takes them by surprise. Great stuff! Chris does it best!
Do you guys know the feeling when you get a informationen/Insight that has such an impact on you that you think your head will explode(in a good way) - this video just kicked that feeling inside me.
You guys are amazing!
cheers from Germany!
Philipp Vogel glad to hear. Cheers.
This one just floored me! I’ve watch this guy before, enjoyed his talks, even felt inspired by his words. But this just went to a whole other level...the psychology he just used in this role play was a low down trick that shames the client for not having a big enough budget to work with him. They feel like 💩 then he talks a game, builds them up, pushes his way into their financial, and then goes in for the kill. I am super surprised that companies actually fall for this tactic. In a transparent world, if you state how much your services cost up front then there would be no for the shadiness. 🤦♂️🤦♂️🤦♂️
People are still human, even if they're behind an organisation or company identity.
Very respectful, professional and ethical method which both clients can learn a lot from. There is always more budget, you have to diagnose the problem and make them realise how deep the problem is and how much it could cost them in unsold revenue. If it is still a no then wish them all the best and retreat.
Wow! Business jujitsu at its finest.
Chris you are such a boss! You answer all these questions so flawlessly and simply just state what really is the problem and how you would solve it or try to help solving it. Clean, straight to the point and no bullshit. Great job man.
Gosh! Chris is too good 🤠
Well Chris, in the space of a week you have become my new go-to business inspiration guru and I didn’t even ask for your time.
Thank you.
The Futur Chris, have you ever ignored the client anchor and then lost the job to a competitor and thought, crap?
This is by far the best one on one teach you have done and my special part is dropping the book quote. Confidence, background research you know how the cockie cramble
Luis Quintero Durón haha.
That was so effortless, like a peaceful flowing stream . . .
Thanks so much for doing this role play. I'm always struggling with having the money conversation. I heard of anchoring but I've never seen a demonstration of how to essentially ignore the anchor and turn the conversation around so that the client essentially sees the value of your price. Thank you thank you!
I'm in awe of your judo skills Chris. Utterly masterful!
Daniel Davidson thanks Daniel.
Chris, you provide excellent roleplaying exercises on anything business related. You're the master!
David Torres thanks David.
Yeah this give me the confidence to deal with low budget clients , thank you 👌😊😎
Mai Mohamed 👏
Me before client every client meeting: “Time to channel my inner Chris!” 🙌🏽🤨👊🏽
Wooow! So good. I have to watch this many times to internalize.
This was very helpful! Our clientele is predominantly luxury real estate agents! Many of them want to invest "minimal" effort (budget) into their marketing while expecting a "major" result. This really helped us to develop our approach when talking to those types of clients! Thanks!
Love it! Expressed genuine concern and interest for the (potential) client without lowering your standard (pricing).
Love the music in this vid too! 🎶
Exactly what I needed today, sales call at 2 so we’ll see! Thanks Chris!
God knows I'm going to need to learn a lesson from this video! Thank you guys for this video!
So great to see this in the UK! Need more UK real-world stuff like this.
I'm about to present this week to a client and thanks so much for all the advice you share. For starters this one of the highest prices I've asked for based on past advice you have given. I'm really excited to learn and you guys are the best teachers. You rock
thanks Jada
Howd it go Jada if i may ask? : )
Please do more of this! It’s very helpful to see you in action handling objections and getting your message through.
That talk was so smooth, she slipped from the client side to the agency side
frictionless
Yes, this channel saved me, I almost gave up my design business, everybody said I got the talent but I just can't make it long term business, now I got my confidence back! Thank you! My One Punch Man of the design field XD
What would Chris DO? (Ask yourself everytime)
Omg that’s pure gold for me as a photography student finishing his exams soon. I always hated this eat or die mentality of most designers. Thank you 🙏
Gary vee says 95-99% of people wont deploy his strategies. The futur is that 5-1% that is winning
This was excellent Chris. I take a similar approach and I find being human is half the deal in business. Great example.
I was the idiot who would accept the $2000 a few years ago - no more of that bs :-D
TechStacker Exactly!!💯
what? I've done it for like 40 bucks back in spring lmao
Send them to me I'm bumb enough to accept opportunity
I'll happily be that idiot to design a simple logo for 2K.
TechStacker what did you change and how did you break down their metrics and economics?
MAAAN he is so good at negotiating! DANG his persuasion skills! I LOVE IT, finding your channel was a blessing! lol, I learn more from your videos than from my actual classes at uni!
I don't even need a logo and even I'm sold! That was fantastic role playing and advice. Thank you 👏
shawmiester08 yassss
*Mic drop* Chris Do!!! Extraordinary role-playing. The most important one yet, as this is such a common scenario designers encounter all the time.
Optima17 thanks.
I guess this is better than laughing clients out of the room. I will remember this for next time...
Its really the logic here ..chris learn from the reality of the business ..you cant fix anything With 1k$ for a million dollars business.. Thank you so much
6 minutes of premium advice.
Dam, I am in constructions and this is gold. I see every day why I follow this channel. Keep up the great work.
Wow, thanks!
Lord grant me this level of confidence. Amen.
Perfect timing, Chris! We're getting ready to jump on a sales call this morning with a potential client. We video all of our calls, so we'll send it to you once we're done. Hopefully we do okay. I blew the last one!
You got this.
Learn each time.
We're uploading the video unlisted right now. We'll send the link in about 45 mins. It went alright. We really appreciate your comments!
As promised, here it is: ruclips.net/video/D1sGUm9Kibo/видео.html. Any tips you can give would be awesome! Thanks and we've been fans for a long time.
@@SoundFilms No budget, no authority, no timeline and the need only vaguely established. I'd be surprised if any business came out of that call for those reasons alone.
Learned more in 6 minutes than in 20 years of job experience
Wow. Thank you.
Amazing. Always wanted to hear what a real convo sounded like. Thank you Chris!
Arash R well. Real in the sense of a role play.
the more appropriate tile for this video would be:
"How to respond to price buyers or low budget clients from the perspective of an already established name of the market with whom the client really really wants to work and is reluctant to search for other vendors and who is arguably inefficient at calculating marketing budgets in accordance to their own turnover - Roleplay"
I think youtube has a character limit.
Lol. You’d be blown away if you only tried. I coach hundreds of people who have far less experience who are able to successfully put into practice these concepts.
hahaahahaha
Been watching your videos since José was around and you still manage to impress me sometimes, Chris. Thanks a lot!!
Eder de León thanks for hanging around this long.
Aaron Szekeley HAHAHAHA classic Aaron picking on Chris
OH MY GOD THIS GUY IS A BEAST!
Welcome to the Futur
So well done. Chris’ agency in this scenario would not be forgotten by the prospective client who may return, even a year later, when they have the budget to take yet another higher step. It’s a good strategy whether for now or later, and builds reputation. Learning a lot here -thank you, Chris!
I'm interested in seeing the video where the client continues to deflect the budget question. I've actually had people tell me they need to explain the project to me to figure out their budget.
We're working on more content and course surronding objections.
The Futur I wouldn't say "objective clients". More along the lines of clients that are "window shopping". A lot of the video role plays, are clients who answer the budget question right away when asked. I personally find that doesn't happen very often.
nater51 that is what is referred to as an objection. Not ready to buy. Looking for multiple bids.
@@thefuturthey are ready, but they makes multiples bids for same need to have the lowest price for their needs. Simple!
To be honest this is very awesome and today I learn a new thing about negotiation as a freelancer, thank you sir
This is my favorite channel on how to be a used car salesman
Bro You are helping so many people. I just want to say Thank You, and when my money gets better I will purchase something to wear to show my appreciation. Blessings Always!
Empathy works both ways. It's is needed during the "difficult " conversations and those conversations are not always centered around money. I told my oldest yesterday that the difficult conversations usually center around a uncomfortable topic and usually talking about the subject in an empathetic manor leads to positive outcomes. Even if the prospect never buys their was a value add that gave a positive prospective for the future..."no pun intended"
I don’t know where to start to thank you all the way from South Africa 🇿🇦. I haven’t had the guts to apply your teachings until recently. Keep doing a great job.👏👏👏👌🕺🏽
Badass. Keep the sauce coming
WOW. This guy is GOOD!
Chris, you're an amazing businessman. I've learned so much for this video, in only 5 minutes. You are the man!
Fourmy Media Group Appreciate it FMG!!
I think that Sarah, the client had no intention to go ahead with any budget...20k, 2k or even $10... It wasn't about the money with her, she had no business, no money, no problem to fix and if you keep on having meetings with this type of client you'll starve.
Will you though.
I don't think honing your negotiating skills would count as wasting your time.
Super teaching skills right here, excellent video thanks
What company would budget 2,000 to fix a Million dollar problem?
Maybe the problem is the people the company is hiring? if companies want to save money above all else maybe they should just open a savings account and close down.
You nailed it! I like the savings account example a lot! It portraits perfectly the attitude of some. Sure, like Chris says, they realized it later thanks to the conversation. Yet, saving and cutting down costs for the sake of it often comes first and is the only driving force for some companies, from salaries to everything else. It is as if they saw a "X% OFF" flashing neon sign above everything they look at ;)
Smashed that subscribe button. You speak like someone who makes 20k per project, no rush for the perfect job
That’s not a low budget client. That’s a cheap client.
ok rich kid
It’s true. If it was a low budget client they wouldn’t be baking millions
Absolutely fantastic as always
THIS GUY KNOWS HOW TO SELL
This is quite literally one of the best videos you guys have ever posted... and you post a lot of good videos. I keep sharing this.
Thanks Joe.