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DON'T BUY A BLACK STAINLESS STEEL FRIDGE !!!
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- Опубликовано: 5 май 2017
- Buying the wrong fridge can be a major headache. When you pay huge bucks thinking you are getting a half descent appliance only to have the paint fall off is a huge disappointment. Never buy what a sale persons recommends. Chances are they are trying to get rid of a problem that the store is stuck with so move on to something else.
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You just saved me a grand and a major hastle. God bless you times 1000, Bev.
Love your comment !!! Thank you so much.
I keep calling Sears about mine. They say it is cosmetic. It looks horrible. The black stainless fell off.
@@cathyyockey5120 Do you realize It only happened to me and no one else according to the repairman. I am this rare person that has weird things only happen to me. How can it be it happened to you, too. Get prepared in this world that when you hear the words it hasn't happened to anyone else that something fishy is going on.Thanks for the alert. Hope others get the message.
Wish I had seen this before we bought. We had the same problem with the black stainless. It chipped as I was taking the protective plastic off on the first day. I was afraid it would chip all over so we exchanged it for regular stainless. I was thankful it happened on the first day instead of down the road, because we were able to exchange the entire set. Just got the replacement appliances today.
My husband felt that is what happened to us too, with the plastic and we didn't notice it at first since it probably was so small of an area. I thought maybe it was because I wiped the handles down and the dish cloth touched that area at the same time. Whatever caused it, the paint turned into powder in my hand when I tried to show a piece of paint that had fallen off the frig to the repairman. That was a very smart move to get them to replace it right away cause down the road the road gets rocky and it's harder to plead your case even when it's under warranty. I cringe at the thought of all these frigs being in peoples homes with young children. There is even a video on youtube that shows what a fork will do to a black stainless steel if I child goes up to it with a fork. The paint can easily be scratched off.
This frig is a big NO NO !!!! Thanks for your comment as these frigs cost a lot of money and the consumer deserves a better product for the money.
I had the same issue with LG black stainless steel peeling.
I paid $2800 for the refrigerator alone.
Luckily I purchased the extended warranty through Best buy and they replaced all four appliances with regular stainless.
Awesome !!! Glad to hear everything went well. I figured this was an important issue that needed to be address so that is why I did the video. Thanks for sharing your experience and for watching the video.
I purchased extended warranty too from lowes and noone cares that its peeling
@@xchaschasx11 I got very lucky that they replaced the appliances, actually was surprised they did. Looking at the peeling everyday would have driven me crazy. I read Best Buy stopped doing that a short time later.
They always tell you, "No one else has ever had this problem." Sure.
That is a well used sentence. Also the one in a million is a common one for the medical system. Rest assure we are not one in a million. These are typical lines used to make us feel like whatever happened to us is our fault and doesn't happen to anyone else. Thanks for watching.
I can get no answers from LG! Mine is peeling right where the pressure points are worth he handles are!
Mines chipping and today and started to notice another flake of the coating come off and it’s below my oven handle of my stove. I don’t even touch that area of the stove and yet the coating is coming off. The whole reason I bought this color was so I wouldn’t see handprints but now Id rather see that then the coating coming off
I went through the same thing. It was a battle but we got rid of the frig. The repairman of course gave me the line that it has never happened to anyone else. I've heard that line more than a few times that it never happened to anyone else or that it's a one in a million chance that it will happen. If you hear either of those lines do your best to get away from the situation.
I wish I would have seen this video before purchasing. My sister and mom have the same set, mine is just about a year newer than theirs and my mom has had other issues other than the coating.
@@iluvhair81 I miss the good ole days when appliances were made with quality and care.
Black stainless Samsung fridge, stove, and dishwasher. Big mistake on my part. It's basically a plastic coating over stainless and scratches when you look at it wrong.
What was on my frig appeared to be cheap paint that disintegrated in my hand in tiny pieces. So sorry you were sucked into the black stainless steel too.
I purchased what I thought was a regular stainless steel fridge. It turns out it started peeling within 6 months. The "regular" stainless also has this awful coating. I'm so annoyed. Too much money on something that looks awful with normal use.
@@mommom3172 For sure the good ole days are gone.
Thank you for this video. I thought all of these darkened stainless steel appliances coming out over the past few years were actually just colored or darkened through chemical baths, glad to know they’re painted and prone to issues.
Don't know if there are any stainless steel appliances with baked on paint like the old days. This one sure wasn't although it looked real nice at first. Thanks for watching.
Same thing happening on my dishwasher, microwave and fridge.
The paint was not baked on like the olden days. I still have an old frig with baked on paint. It is a shock when the paint starts falling off into the bottom drawer of a new frig. They tried to place the blame on me but I fought hard and won. Most people do not have the time to battle hard for their rights in this world.
📢 *Here's a video of 5 different brand black stainless steel refrigerators having their black coating tested with a fork* ruclips.net/video/b8gFJF9mSxk/видео.html *Brands tested are: Whirlpool, KitchenAid, Samsung, LG and Frigidaire.*
That's an interested concept. Thanks for sharing. Best bet if you are looking for a black coated frig is to not have children or pets or someone with a wheelchair or walker as anything hitting against it could take off the painted surface. Black shows scratches well and stainless steel shows scratches less. This is my view but obviously is not everyones view as I've gotten 54 thumbs down so there are plenty of people that like their black painted frig. So the mortal of this story is pick whatever you like. It may or may not work for you. Thanks for your comment.
This is why we went with Bosh. They are the only ones that integrate The black stainless steal all the way through the appliance. It is more expensive but well worth the money. If it gets scratched you can’t tell because it is all the way through.
Glad to hear this as the peeling paint is a real problem that I have no doubt many people suffered the consequences of cheap sprayed on paint. Sounds like the appliance you picked remedied the problem. All the best to you. When I hear the words black stainless I still feel uncomfortable as it was a major battle for us to get rid of our black stainless steel frig.
We have never had this problem but it's good to know what could cause it. We have Samsung items and even when scratched they still appear black under. Maybe they use a second coating or something to prevent it from showing through like some others
Very interesting. Maybe they are using a better grade of paint as this paint fell apart like dust in my hand when I tried to show it to the repairman. I've never seen paint do that before. Hope all goes well for you. The paint was falling down into the freezer food. I'm very happy to be free of that frig.
Samsung actually applies their coating with 2 layers with a coating protection, basically same process of painting a car, So a scratch would be less appealing then a plastic coating. If your lighting isn't hitting your fridge like sunlight on a car it would be even harder to notice a scratch. Samsung is the way to go for finished appliances
@@jamesshowe6310 I watched a demo of a man using a fork on different black stainless steel frigs on RUclips and all of them including Samsung showed the scratches of a fork. So the problem is even with two coatings it will still show scratches if a child goes up to the frig and has a fork and scratches the frig. Each person must decide for themselves what is best for them, so it sounds like the Samsung frig works for you. Thanks for watching.
We let me chime in, i have all Samsung black stainless steel appliances, guess what my Samsung refrigerator has started peeling after a year around the handles, I'm beginning to change all my products to regular stainless steel I'm not going through this BS.
@@polofunk Good for you !!! A thumbs up from me.
Has anybody ever tried plasti-dipping their fridge doors? I know it seems extreme for an expensive appliance but figured somebody would have tried it and if your fridge is already scratched, what do you have to lose? Maybe test on an inconspicuous area. Any thoughts here?
Michael Godsey so sorry I don’t have a clue.
Use Rust-Oleum appliance paint
I’m just curious has anyone contacted the manufacturer? They should definitely do something!
There was such a battle that we went through that I was just happy to get rid of the black stainless steel frig. The paint was falling off and into the bottom freezer drawer onto the frozen food. Many many people will not have the time, energy nor will they be able to lose work days to be able to fight this situation and most likely will put up with the peeling paint. Most likely the company will continue to sell them til they get rid of them and then go back to stainless steel. When these type of things happen you will be told that no one else has ever had this happen, but you. When you hear that line you can pretty well bet there is a cover up going on to make the customer think it's their fault. Thanks for watching.
I almost bought a black stainless steel one but got lucky in that there is a shortage of refrigs due to covid19 problems. But BestBuy did have a SS one in the model I wanted and matches my other appliances. The black one would have blended well but won't have to worry about the black scratching and/or peeling off.
You are very very lucky !!! Enjoy your good fortune. Thanks for sharing your experience.
This just started happening to all THREE of my LG appliances. Refrigerator, dishwasher and stove all in the same week. Purchased last december. Not even a year. So disappointed. Started the process of complaints today. Hoping I'm not stuck with these products.:(
It will be a major battle, so hang tough, as they know these painted on surfaces over stainless steel will not hold up over time and I'm sure by now there are plenty of complaints of peeling paint. Hope all goes well. Thanks for writing as the consumer deserves to know the scoop.
Thanks a lot for your vedeo because i am supposed to buy a stainless steel tomorrow , God bless you
Same here. Imagine eish
Nope!!! You are not alone. So far after 2 years, (same exact black stainless Kenmore Elite) I have a small scratch next to the handle where a fingernail, I assume hit. About mid way on the door ice bin the paint is coming off where my kiddos hit it to open the door. Thankfully I only replaced the frig and will pick something else for the rest.
I think the reason the paint started falling off where it did was I had a habitat of cleaning off the frig door handles daily as we are constantly in and out of the frig. Just the fact of the dish cloth coming in contact with the paint next to the handle was enough to make the paint fall off since it's not baked on, is my best guess that caused the peeling of paint in that area. I suspect the new cars have the same issue as they have to be washed a special way, so I hear. That is a red flag for me as I'm wondering what is going on with the paint job on new cars ?
Wished I seen this before I bought all new appliances in Black Stainless Steel. They scratch easily and there is no way to repair them.
I suspect there are a lot of unhappy customers with the black stainless steel appliances. So sorry that you are going through the same thing. Hope you can get help to resolve this unpleasant issue. Thanks for watching.
You can camouflage. Watch my video.
ruclips.net/video/mKLEN-Tfy1k/видео.html
My LG is doing this. Fridge and stove. Did they replace for free or did you have to purchase? Had mine right at a year...and no soapy water used! Come on guys...we are quinea pigs!
It was a long production of trying to get it across that it was faulty paint that could not stay put on the frig. Can't remember exactly how many months we had the frig but by being black it didn't show figure prints and the frig rarely had so much as a moist dish cloth on it. The handles, however, I cleaned off daily with a dish cloth. So it was possible that the damp cloth could have touched the painted surface. The frig was under warranty so we finally got a new frig. Sadly, though it will be quite expensive to take off the amount of days that will need to be done to win the fight. Hopefully, you will come out financially ahead. So it depends on how many days lost as to if you really win the fight. Good luck and thanks for watching. You will be told, most likely, it's never happened to anyone else. The guinea pigs come into play as to what is in the paint and how much paint falls onto our food freezer bags in the freezer section under the frig doors and how much paint is consumed.
Omg 😱 I just purchased one today I have to cancel it before they deliver it thank you
Really I don't know if they have improved the quality of the paint or not since we bought the frig. I just shared our experience with the black stainless steel and I must say I have never regretted getting rid of it. Of course the stainless steel does show the fingerprints, but so be it.
That is NOT black stainless steel. That is COATED stainless steel, a cheap alternative. Black stainless steel is created by burning or using a chemical oxide solution! So, moral of the story, check before buying!
Sadly, we humans are trusting when a salesperson says black stainless steel and assume that it is done right. We trust our doctors to do what is right for us and take whatever drugs the doctor recommends. We trust our pediatrician to give our children safe vaccines and on and on because by nature we are gullible . We live and learn that we really can't trust anyone pushing or forcing something on us because chances are it is not in our best interest. Thank you for your comment. CHECK BEFORE BUYING VACCINES AND LETTING THEM BE INJECTED IN YOUR CHILD. CDC INGREDIENTS LIST OF VACCINES.
All the big companies do it this way. Not sure what your talkng about. Only Bosch has the color engrained within their stainless but they have other problems with their fridges. Lg Samsung and kitchenaid all use a tinted clear coat or painted on version of the stainless. No companies anodize the black in their products. So research before you post please
@@bevyh1 you are a whacko.
Listen people! Cleaning stainless steel refrigerators and other appliances is WAY EASY: All you need is clean, hot water and a clean, GOOD quality microfiber cloth. wipe WITH the grain and they will come right off. If they are greasy or have been on a while, you may need a dilute Dawn solution, then rinse. And when I say a good microfiber, I mean a really dense one, like Norwex, etc; not the crap ones you get 5 for $3 in the dollar store. They won't remove a thing. Norwex also has a glass polishing closs that makes stainless shine like you wouldn't believe.
Thanks for the info. Stainless steel is awesome next to peeling paint. No contest.
we put the magnetic letters on GE black stainless fridge for the baby to play with..as everyone does...after an hour it looked like a rabid racoon tried to break in the fridge... brand new ruined in minutes by a 1 yr old...
I hate to be the bearer of bad news but are you sure your black frig is black stainless steel. No magnet should stick to real stainless steel. No magnets will stick to the front of our frig that is stainless steel but will stick to the sides as the sides are not stainless steel. I'm sure you are not alone as I'm sure there are plenty of angry customers out there that traded finger prints on stainless steel for a black painted surface that is easily scratched. I wonder how many they have unload on customers before customers fought back.Thanks for watching.
We are looking at the GE slate finish. It's a matt finish and we love the look. Will have to research if the slate has the same problem!
Well I looked up matt finish and the guy recommended a soft dry cloth on the frig. That was enough for me. That tells me NO SOAP AND WATER. That is like buying a car and they say just use a soft dry cloth on it. I'd do more research before buying and see if anyone is happy with the matt finish. If you can't clean a stove, frig and dishwasher with soap and water then I'd say there is a durability issue. That is just my gut brain connection speaking. Good luck and thanks for your comment.
The same thing can happen. It's a tinted clear coat. There us no such thing as colored stainless unless anodized and these companies won't pay for that.
Happened to us too and I only clean with dry cloths
The paint was not meant for a frig coating. I'm sure many others had to fight hard like we did to get another frig, all the while the repairman stated it never happened to anyone else as if we were the problem. Thanks for sharing your experience. Hope you were able to get another frig.
Glad I watched this video . thank you for posting this video.
It was a learning experience for us and felt we should share that experience. Thank you.
I am confused which colour to by in Samsung 551 lit fridge.. Stainless steal or Black Inox shiny...
Please reply me please . I want to buy ..
Sorry I know nothing about the Samsung appliances. Ours is a Kenmore Elite. The paint was peeling off the frig. i do not know how the Samsung will hold up. Sorry. I have stainless steel now and no more peeling paint.
I have Samsung in black stainless and its peeling too. Im very disappointed 😞
@@cindyperez9752 I purchased in Stainless steel .. so no peeling...❤️
I have the Samsung refrigerator and dishwasher and they are still looking beautiful after 3 years, even a year old dent on the bottom drawer is still black stainless and you can’t tell unless you touch the dent. I clean it with warm soapy water on a microfiber cloth and then rinse and dry also with a microfiber cloth.
You are a very very lucky lady. Many of us are not so lucky. Because of my experience , my recommendation is not to buy black stainless steel appliances if you want to be on the safe side. Thanks for watching.
bevyh1 well I just got for Christmas a range hood in black stainless steel to match, but it’s Broan brand ... I hope and pray I get lucky again. The Samsung brand range hood is way too expensive. Thanks for posting the video, that makes me aware of what I get into and be careful.
The repairman told me that water shouldn't be used on the black stainless steel. That only wax should be used. I realize that that is totally ridiculous but I didn't say anything to that as I'm sure when a cheap sprayed on black paint is used the best bet is not use anything at all. Just let the dirt build up to protect the black paint. We are living in a different world now as appliances used to have baked on enamel paint that was durable. Good luck, luck lady.
@@Joelsprincess There is a video on RUclips comparing the different frigs and what to expect. Don't know how accurate it is in everyday life as people with kids and pets can easily put scrapes on black stainless steel down to the stainless steel so it's an issue no matter which frig it is although there are claims made that same frig paint peels less easily. I like the idea of better safe than sorry as I was a sorry camper when I had my black stainless steel frig and would never ever want black stainless steel again. I'm just telling my story as to what took place but if people are happy with what they have and have no problems then that is wonderful as the black stainless steel does look nice til it starts to peel. Sure hope all goes well for you.
bevyh1 there’s no need to let the dirt build up to protect it 😂 (at least not mine 🤷🏻♀️). I think he told you that out of ignorance. But I swear I clean mine every day and sometimes used the stainless still wipes without incidents.
Well this happen to us coating And paint peeling under the ice maker. Really bad I explain to samsung that I can under stand if the fridge is ten years old but not 1yr I mean my parent has a20yr fridge that look better than this well after buying all four of Samsung appliances the black stainless is peeling on my fridge and stove I'm still paying on these eyewear appliances I will never ever buy anything that Samsung makes after this experience I have with them I'm going back to Sears they'll work with you.
It was a battle, with Sears, on the peeling frig but we finally won except we ended up with a frig with a dent. I'll gladly take the dent to the peeling paint falling down on the food in the freezer drawer. Thanks for sharing as people need to know what can happen when appliances are spray painted instead of baked on. I realize baked on enamel paint would cost money and last and last but that is not the name of the game anymore. Everything is designed to fall apart as quickly as possible.
Its, not only Samsung, LG frigidaire all of these black stainless steel appliances or peeling, it's only black powder coating baked on regular stainless stee,l in terms it will eventually peel or chipped when hit.
Thank you you just saved me a bad experience.
I must say it is nice not having paint flakes falling down on the frozen food from the frig doors above the freezer drawer. Hope you can fine a good appliance.
Bless you for making this video. Wow I had no idea!
I was very very happy to get rid of this frig and very very happy to clean off the stainless steel frig and not have to worry about paint peeling.
My frig is doing the same thing after only being a couple of years old! Don't believe that baloney about it never happening before!!! Lies! I had a Kenmore frig a while back. It ran for 22 years without one little problem!!! No, it wasn't black stainless; but then, you shouldn't have to worry that when you clean something like a frig that the paint will come off!
We all at some point in time will hear "it's never happened to anyone else or" " it's very rare, only one in a million". The repairman said "it's never happened to anyone else". When you hear these words you can pretty well bank on there is a coverup going on. I have to hand it to the repairman. He did his best to make me believe it was my fault the frig was peeling paint. One thing for sure is honesty is a dying art.Thanks for watching. Hope you can find an honest person to help you.
Thank you so much for your video, I was just about to cancel my stainless steel appliance order to change it to black stainless steel. Until I seen this so thank you very much that would irritate me mad lol so sorry you found out the hard
Way ;(
Yes it was the hard way and a long battle to get rid of the black stainless steel frig.
You sound like you are from the “Burgh” Pittsburgh that is? Hope you get your doors fixed. Nothing is built like it used to be....have a blessed thanksgiving and Christmas..
We got our new frig and it is wonderful not to have paint peeling. The old time frigs had baked on paint that didn't fall off. I still have an old frig that is still working and it's almost 50 years old. An old Frigadire that you scrap off the ice in the freezer. Freezers that are like that are so much more reliable. They don't freeze and thaw the food and keep a consistent freezing temperature. In far to many ways technology has failed us. We have fluoride in the water and a frig does not have a filter that will take that out because fluoride has nano particles so small it goes right through the filter. Hope you have a wonderful Thanksgiving and Christmas. Thanks for your comment.
I bought the Samsung RF23M8090SG and its gorgeous and Samsung black stainless doesn't peel like the whirlpool/Kenmore cheap alternative
Very happy to hear you found a baked on version of black stainless steel. I am wondering if some new cars have the same issue as they have to be treated very carefully when they are washed, so I hear. Makes me wonder if the paint is just sprayed on some cars too. It would be much easier and cheaper than the baked on version. I would still watch young children around the frig just to be on the save side as scratches will stick out like a sore thumb on black stainless steel and other videos on youtube address this issue about black stainless steel. I don't think it's very child friendly. Good luck and thanks for sharing.
@@bevyh1 it's not baked on. Hers can peel. They still peel all the time. Go to lowes or home depot and look at the the black stainless models. They all had scratches revealing the bright stainless underneath. Do not buy black stainless.
My samsung black stainless steel is peeling and it's only two years old!!!
I purchased all my appliances Samsung black stainless steel at Home Depot spend around 6k in less than a year stove and fridge are peeling wish I knew this before my big purchase.
David F. The Kenmore elite is made by LG. I have Samsung black stainless stove and it is not peeling like my Kenmore.
This doesn’t happen to real black stainless, just the painted on type. 🤨
You are very lucky to find something that worked for you. We all need to be that lucky. Thanks for sharing your experience and for watching.
Who sells real black stainless
@@tomcat6933 no one because its not a real thing. Only one company engrains their stainless and that's Bosch but they ha e other problems.
@@rocksnboarder I'm late to this thread. I have been looking at Bosch for this reason, but haven't been able to unearth reviews highlighting the brand's shortcomings, just some videos showing it passing a scratch test. Did you have Bosch appliances? What problems did you have with them? Thanks!
This is happening to us as well, before our LG was a year old! It is now 13 months old. Good to hear you got new doors.
It was a long process but it ended up we got a new frig instead. We got the stainless steel that shows ever drop of water but at least there isn't paint peeling off onto the food in the drawer below. Sorry to hear you are going through the same thing. The paint is obviously not baked on. They said it had never happened to anyone else. Everything that has happened to us has never happened to anyone else. Of course that is the standard line we are all used to hearing in this world. Thanks for sharing as I knew there had to be others going through the same thing.
This happened to me as well. I didn't even have it a month. Lg won't replace it I had to pay. I'm beyond angry about this black stainless.
They told me you can't use soapy water to wipe off the handles of the frig or the black stainless steel. You have to use special wax. We live in a weird world and it's only getting worse. The paint was baked on frigs years ago and soap and water did the trick and I still have the working frig today around 50 years later.
How did you get them to replace it? I'm still arguing with lg.
Whatever it is in life that we must deal with, there will always be the saying "it only happens to one in a million" or "it has never happened with anyone else". We have to overcome that remark as best we can as it's a way of putting it off on us the consumer. Somehow it's our fault that the appliance broke down, or the paint peeled off etc. Basically, in this world we must fight for the truth when we know it's the truth in order to have a frig replaced etc. We have to use our God given instincts to get it across one way or the other that the "one in a million" or "it's never happened to anyone before" isn't going to fly in our book. Then you hold your ground and if you have a job, plan on losing hours of work while you battle on the phone and take time off, however many times it takes, to resolve the nightmare. Luckily, we are old and loss of job hours are not an issue like it is with people losing a lot of money in order to fight the fight. Get on your armor of truth, you will need it as it will be a long fight. They know this frig needs to be off the market. It's to bad the black paint isn't baked on, like it should be, or I would still have that frig. Good luck.
Thank you, i made them take the black fridge back after the delivery people dented and scratched it. Got a regular stainless and now the only aggravation is the fingerprints
Most likely the reason they came up with the black stainless steel was to cover up the fingerprints on stainless steel, but a quick spray on paint is not the answer to the problem. Very wise idea to go with stainless steel instead of cheap flaking paint going into the bottom drawer freezer section. I am sure we are not alone on this issue. Thanks for your comment.
Dianese Howard - Have I got some good news for you! I found a product that literally blows any other stainless steel cleaner out of the water. I found this product at our local "Menards". The name on the aerosol can says "magic". stainless steel cleaner & polish. It's in a red and silver can. The can says it has "stay clean" technology. Whatever that is it does help tremendously with keeping it fingerprint free. I spray it on (and you don't need a lot), wipe, rub it off with a paper towel and then come back over it to polish with another paper towel. It's amazing!! There is nothing else like it for stainless steel. It's distributed by CC Holdings, Inc. There is a toll free number on the back of the can : 1-800-328-9248
Dianese Howard I got a set of Samsung black stainless steel and they are peeling. My stove is pealing and my dishwasher.
Terrible Finish. Both refrigerator and Microwave peeling - DO not buy this finish
Do you realize that we are rare. The repairman told me it never happened to anyone else.
Imagine that !!! In this world we live in we must be prepared to hear it never happens to anyone else or you are one in a million. The longer you live the more you will hear that bull. Thanks for watching.
What about the dent in the door? Brand new and blemished already.
Will never know if the frig got dented on the way in or if they sold me an already dented frig. I was just grateful to get rid of the peeling paint dropping on the food in the freezer drawer that I don't even think about the dent and I happily wipe off the fingerprints that show up. We had to fight hard to get justice. That is the way it is in this world we live in.
Don’t tell me what to do.
Exactly!
Don't use soapy water to clean the front - use stainless steel cleaner. Comes in a silver looking plastic pop up with wipes inside.
Yes I use stainless steel cleaner on my stainless steel frig but this video was black stainless steel which means black paint over stainless steel. I did not use the stainless steel wipes on the black paint. Thanks for sharing what works for you and thanks for watching the video.
I have only used stainless steel cleaner wipes and mine is still peeling!!
Jesus, lady - you don't use hot and hotter soapy water on stainless steel, and you certainly don't "scrub harder" as you will scratch the stainless steel finish. Ask your man how he cleans his stainless steel BBQ - I guarantee he won't say hot soapy water. All you need is regular old white vinegar and the cheapest of olive oils or mineral oil for polish and a clean soft rag or paper towels. If you have food or other gunk caked on, you either are using your fridge wrong, or you ought to clean more regularly, like right when something hits it... Read the manual that came with your fridge, it has cleaning instructions, or just search Google/RUclips.
I had the same problem on my dish washer ,stove and refrigerator
Oh my, I'm so sorry to hear that. I hope you can get that resolved as the black stainless steel is a big problem. I wish you the best. Thanks for watching.
I don’t know what you do with yours, but I have a Samsung Black Stainless Steel since 2015 when it came out on the market. Still perfect and we have a 2year old toddler in the house. Constant wiping and cleaning it.
You do not have the same frig that I had. This video is not about selling an appliance, it's about my experience with an appliance so I don't really get the purpose of your comment except to sell a Samsung Black Stainless Steel frig. I do not recommend buying black stainless steel appliances because of my experience with my frig. If people want to take the risk of black stainless steel appliances, that is certainly their choice.
Wow just saved me a bundle thanks
I can just imagine young children bumping into the black painted stainless steel with toys etc. I'm happily dealing with the spots and smudges on the stainless steel frig.
Glad this video was helpful. Thanks.
Woow thank you for this. I Really appreciate
I like to share my experiences both good and bad. This was a bad experience but I learned from it.
The secret to keeping food out of the cracks in the fridge, is to put it in a container first... then put it in the fridge. lol, what? What a strange concern.
Does anyone know if they have made these any better ?? It’s 2021 this was 4 years ago.
Any updates ??
That is a very interesting question. We just got our new handy dandy forced on us digital meter yesterday straight from China to replace our analog meter. The meter man said it might get hot and melt the plastic but our house should be safe. Yeah right.
@@bevyh1 so you’re still having issues with that fridge??
Sorry about my dumb reply. I was wrapped up in the digital meter I didn't want and basically explaining that they don't make things like they used to and way too many things come from China. Once we got the stainless steel frig and got rid of the peeling paint all is well on the outside of the frig but the reality is the quality of products will never be the quality of years ago when I was young and frigs last for decades.
What brand was that “black stainless steel” fridge?
This is a Kenmore Elite. Thanks for watching.
It happens to all brands
I have a Samsung refrigerator and dishwasher for about 3 years and so far the black stainless is still good, my husband drop a box of batteries and dented the bottom drawer about a year ago and you can’t tell unless you touch it... thanks God.
the guy at the appliance store, told me that this will happen, talk me into just stainless steel. he said samsung black stainless wouldn't do that, not taking the chance
I will never chance black stainless steel again. After dealing with the peeling paint the fingerprints and spots are a beautiful sight on my stainless steel frig. At least I can clean them off. Do the best you can to make a wise purchase. Wish you the best. Thanks for your comment.
My samsung black stainless has begun to peel after two years.
I sell appliances, it will happen eventually. There's a wax you can use twice a year to help prevent it. There are touch up kits to use, but you will notice them. The only black stainless steel appliances that won't because they're baked on are whirlpools, kitchenaids, bosch, and lg matte black stainless.
TOO LATE! Just purchased one last night samsung french door see how it goes.
I would find out right away as to what they say about what to use on the painted front. They told me wax. Maybe they have improved on the paint. If it would have been baked on like my old frig there wasn't a problem with paint falling off. Thanks for watching and hope all goes well for you.
Return it and exchange it for a regular one.
Maybe they have improved the situation with the painted surface. The black stainless steel sounded great as it doesn't show the figure prints like stainless steel. I have 49 thumbs down so there must be some happy campers with their black stainless steel or they haven't run into problems YET !!! I would find out what it is going to take to keep the paint from peeling. If you have small kids I'd keep them away from the frig as the paint could get a ding and then the stainless steel will shine through. Wish you the best.
I got a year with mines and they are already peeling. Imagine in 3 years. I just wish there was a way to atleast recoat the whole thing or a repair kit i could buy.
I believe the best bet to is get the regular stainless steel, if possible, as a painted surface is not going to be as durable as a stainless steel surface, in my view. I said the same thing, in a round about way, as you did but you came right to the point. Good job !!!
I'm so sorry you had to go through this. :(
I appreciated your thoughtfulness. Thank you. Guess we are always living and learning as we go.
Bev, thank you!!
can't speak for your sales person but the last thing I want is to sell a customer a headache appliance because that becomes my headache.
Wish you could have been my sales person. I felt people needed to know that the paint was an issue with this frig. Hope they have discontinued this frig as I would hate to think they are still selling this and the people that are still buying it will lose a lot of work waiting on the repairman that will come numerous times. I believe it was three times so that would be a lot of money lost having to say off work. One time they were going to paint the door. Another time they sent only one door and they needed to send two as they said that wouldn't work. So finally it was resolved. I wiped off the handles of the frig with dish washer like I'm sure many do but with this frig it is suppose to have wax ONLY. It boggles the mind.!!! Thanks fo watching.
You got a dud or refurbished fridge
I believe it was a new frig with a cheap paint coating as other people have had the same thing happen to their frig. The way I understand it is although some paint jobs over stainless steel might be more durable, ultimately, in time the same issues of paint peeling can and do happen. Thanks for watching.
So you want to buy a Samsung Black stainless fridge all I can say is run or buy extended warranty on a new fridge and make sure the peeling is cover If the sale guy say it won't happen with Samsung product bold face liar. Turn around and RUN
We have bought into what a sales person has said many times and we are the losers. Yes, I agree, turn and run but most of us have the attitude, it won't happen to us until it happens to us.Thanks for watching.
Never ever buy a Samsung appliance of any kind. Ever! I've had problems with my Samsung dryer and dishwasher.
J ai un lg et moi aussi la peinture s enlevé ....il disent pas garantis sûr esthétique 😡
Sorry if you are unhappy with this video. I just shared my experience with my RUclips friends. Thanks for watching.
bevyh1 she’s just saying that she bought a LG and the paint came off as well. They’ve told her that there’s no warranty on aesthetics.
Sounds to me like you refuse to adapt to the new products you are purchasing. Of course you are going to get finger prints on stainless steel, you know how to fix that issue...STOP touching the fridge!!! I have a black stainless steel appliances and follow the cleaning instructions and don't have the same issues you have. Educate yourself on the products you are buying. Just because you are paying "huge bucks" on something doesn't mean its going to live up to your expectations. Find out the pro and cons of the item before you buy something.
I'm not sure what brand you have but I have the same
Lg set as her and the same
Issues. I don't even clean with chemicals . Usually a microfiber cloth is all and it's peeling all over. On multiple pieces.
Annnnd you sound like an idiot, as well as those fools that liked your comment! Who doesn't touch their kitchen appliances? Last I checked, they're bought to be used, not just to stand in the kitchen looking pretty! 😒😒
Dam it. I wish I saw this b4 I bought it
Hope they have improved the painted surface so you won't have the same problem. The frig did look good til the paint started peeling.
Wow Good thing I watched this
Wish I would have been more aware as it could have saved us a boatload of hassle. Glad this video was helpful as we the consumer has enough to deal with without peeling paint in our freezer drawer. Thanks for your comment.
Mine is doing the same thing on ALL MY APPLIANCES! THEY DONT CARE
Sorry to hear that you are having the same problem. I was so happy to get rid of that frig that I didn't even mind that there was a dent in the stainless steel frig that I noticed after the repairmen left. Don't know if the dent happened before or when the repairmen brought the frig in.
You are absolutely right, they don't care and you have to fight hard to have any hope of winning and many people just don't have the time to battle and battle and battle.
Frigde door dent
Yes the frig door had a dent when they brought it but I was so glad to get rid of the frig with peeling paint that I didn't say a word about it.
super
Thanks for watching.
Looks like a cheap ass brand.
Ha...hahaha...ha...did I ask
Never buy from Sears, worse customer service ever!!!
I'll just put it this way. You gotta get ready for battle and be prepared to take off work for as long as it takes if you buy something that should have been taken off the market. Thanks for watching.
Sears has ALWAYS followed through for us
I have made several purchases with sears and I am happy with all of them 🤷♀️
Chiara Scerrato Oh so true had one of the worst experiences ever.The delivery guys where one of the rudest ever.
bh9