How To Handle Sales Objections With The "3 F's" Method

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  • Опубликовано: 31 янв 2025

Комментарии • 191

  • @DanLok
    @DanLok  5 лет назад +51

    What was your biggest takeaway from
    my video? Comment below.
    Also, you can comment any questions
    you have for me.
    I might feature your question
    in one of my next videos.
    Don’t forget. Like. Comment. And subscribe.

    • @MarshaunO
      @MarshaunO 5 лет назад +2

      Love this. I will be using this. Wish you released this yesterday but I have a few more prospects to talk with this week so I'll use it then. Thank you!!

    • @hearthomemarket669
      @hearthomemarket669 5 лет назад

      Dan Lok that this can be applied to every damn objection throughout the sales process.

    • @jdrodrigues7
      @jdrodrigues7 5 лет назад

      Hi Dan, My biggest take away is you are willing to deceive the public in order to gain money and/or status by plagiaring exact lessons I learned nearly 20yrs. ago. thinking that a 20y/o lesson someone else made can be taken without anyone knowing because it is old and the views are young Please learn from this and cite your sources

    • @Janto001
      @Janto001 5 лет назад +8

      This especially applies to my field being a dentist. I get a myriad of objections from cost, time, and anxiety. (Eg)
      “Doc, why is your treatment so expensive?”
      “I completely understand your concern with costs.”
      “Many patients in your position felt the same way”
      “What I found that the patients that postpone their care end up having their treatment get even MORE expensive over time because dental problem only get worse and costlier as we wait.”
      Thanks.

    • @knowledgeispower4104
      @knowledgeispower4104 4 года назад +1

      Learn not to give up and try little more think little more than others , make it habit ..close more sales

  • @arielparriott3818
    @arielparriott3818 5 лет назад +170

    When you receive a lot of resistance, do redirection:
    1. Feel: empathy, I understand how you feel, I can see where you are coming from, I understand your concern
    2. Felt: others felt the same way, I used to believe the same thing, other customers shared the same concern
    3. Found: but here is what I have found, here is what I realized... When I tried the right vitamin, I felt better, my immune system is stronger, etc.

    • @73GSpot
      @73GSpot 4 года назад +13

      Yes, but the third step should not be about what YOU think. You should relate what OTHERS have come to realize. This keeps the continuity with step 2.

    • @abdiazizali9018
      @abdiazizali9018 Год назад

      Tnx

  • @jm6127
    @jm6127 5 лет назад +115

    - Objections are the best opportunities to close the sale, it's the first concrete proof of real interest in a meeting.
    Thanks for this awesome video Sifu !

  • @bizdev6062
    @bizdev6062 5 лет назад +55

    This is a great technique, my advice is not to use it so blatantly though, as anyone who has had any sales training will see through it. Great advice regarding the redirection, leading prospects away from their objection is very useful. One of the biggest things you need as a person in sales is being genuine, believe also in what you are selling. Then nothing they say will stop you from getting the message across.

  • @midnightmodder
    @midnightmodder 5 лет назад +4

    I sold tools door to door in 44 states, in over a thousand citys towns suburbs... over 27 years!
    Starting when I was 17.
    It was strictly commission, with no appointments.
    My distributor always told me it's not a sprint, it's a marathon!
    I had to learn how to pace my self through out the day!
    35 stops a day was a good # in and out of companies, speaking with the owners.
    I also trained a lot of people in my life. Wound up becoming associate distributor of the year. 2005
    I enjoy your videos a lot, even though I'm out of the field now!
    Great video Sir! 👍

  • @ffstyle
    @ffstyle 5 лет назад +28

    Don’t go defensive, instead, show empathy and that you actually care when applying the 3Fs concept. Thank you Sifu Dan!

  • @christianmartinez8775
    @christianmartinez8775 2 года назад +2

    I became a top performer by watching your videos, this is real.

  • @bigbluerips2914
    @bigbluerips2914 5 лет назад +5

    The 3 F's Feel, Felt and Found are objection redirection methods borrowed from the principles commonly practiced in martial arts such as Hop Kiddo(Feel) Empathy with proper use of tonality is to sales what blocking is to an opponent in martial arts(Ying) (Felt) is to Sales what grabbing is to martial arts.(Found) is to sales what using an opponents momentum against them is in martial arts.(Yang). Much Respect.

  • @Anon_Fox
    @Anon_Fox 3 года назад +2

    I did this with door to door sales every time I got an objection before getting the customer committed. Sure, it doesnt work 100% of the time, but this method is very effective in making the customer feel like you are working together with them and wanting the best for them in their eyes.

  • @kedlersaintjean2095
    @kedlersaintjean2095 3 года назад

    Thanks!

  • @eddiegonzalez2
    @eddiegonzalez2 5 лет назад +3

    Im in the direct sales industry and we use over 50 principles every day such as 3fs, 3rs, Air, fugies and so on! In sales you have to be adaptable and systematic.

  • @adizaalhassan9849
    @adizaalhassan9849 5 лет назад +4

    I havent been here for a longer time but i have been able to make some changes in life and gaining something useful in BUSINESS

  • @bhaskart488
    @bhaskart488 5 лет назад +4

    I'm 16, attended training, made notes... In winter 2020 I'll be in the HTC family. :)

    • @xGuadalupeDiaz
      @xGuadalupeDiaz 5 лет назад

      That's awesome to hear Bhaskar! I am a graduate of Sifu Dan's HTC mentorship. If you have any questions I would be happy to help you. What trainings have you been able to attend?

  • @geraldine5725
    @geraldine5725 5 лет назад +3

    M y biggest takeaway from your video is dont resist the objections, instead show emphaty and use feel, felt, found or 3F METHOD. thanks Sifu!!

  • @saacidhussein4655
    @saacidhussein4655 5 лет назад +8

    Thanks Sir, i love your teachings, when ever i watch your videos my desire of becoming professional salesperson goes up and also my closing ratio goes up.

    • @lisyhuang3221
      @lisyhuang3221 5 лет назад

      Ali, I recently transitioned to be in Sales, tough but fulfilling. DM me on Instagram @lisyhuang24 if you have any questions, I'm also one of Dan's students

    • @MusicGuru007
      @MusicGuru007 4 года назад

      @@lisyhuang3221 hi I'm a sales person and I need some information can you help me ????

  • @dancevirale2300
    @dancevirale2300 4 года назад +2

    Dan lok, your videos are amazing, they're different from other videos on sales

  • @BigSlick777
    @BigSlick777 5 лет назад +7

    Haha, this reminds me of when I used to do Residential sales. I was taught this overturn of negative as well 3 others that we used basically for every negative.

  • @gaimerich
    @gaimerich 5 лет назад +1

    Every time I was this, it just keeps getting better.

  • @Je.rone_
    @Je.rone_ 5 лет назад +12

    *Dan I understand how you feel, a small RUclipsr has little to offer, that's how 327 other people felt as well, but what what I found is people who subscribe are happier and enjoy life more than those who dont* 💪

    • @Je.rone_
      @Je.rone_ 5 лет назад +1

      @@officialWWM I'm the king of typos no one can tache that frum me

    • @Je.rone_
      @Je.rone_ 5 лет назад

      @@jayfroneman thanks💪

  • @ImraanSaeed
    @ImraanSaeed 5 лет назад +2

    I can really see how important communication skills are important when talking to clients or even other people around us. SIFU you look and sound tired in this one but you still kept your promise - Integrity -... God bless🙏 thanks again

  • @JamesBlackpanda
    @JamesBlackpanda 5 лет назад

    At 5:28 that's me!!! I am so thankful to have found you Sifu. If anyone has any questions about HTC. I dont mind talking about it feel free to message me.

    • @epsilon3821
      @epsilon3821 5 лет назад

      Nice beard
      Also what is HTC dont mind me im just a high schooler whos curious in all this

  • @maler921
    @maler921 3 года назад +2

    By handling properly the objections and resistance using and applying the techniques you shared you become a winner as you got your prospect with your convincing words.
    Like you said, don't need to fight , resist or argue with your prospect to make him listen to you but with the right words to say to and respond to their objections. Just have a conversation and keep yourself cool. That's my take away !!

  • @mutravent
    @mutravent 2 года назад +3

    You're a great teacher and motivator Dan. Thanks 😊👍

  • @davidfaiheng
    @davidfaiheng 5 лет назад +13

    Holly molly. This is exactly what I needed! ❤️❤️

  • @salemachibique8963
    @salemachibique8963 5 лет назад +3

    Great video, and great tip from Sifu, I'm implementing tomorrow as I have booked a call with a prospect. Thanks Sifu.

  • @edithmiranda8484
    @edithmiranda8484 2 года назад +1

    This video is worth like gold! Thank you!

  • @monisedesiree
    @monisedesiree 5 лет назад +2

    Those tips are great! They fall perfectly with my current opportunities. Thank you for sharing knowledge, Sifu!

  • @IgNiT3ShArK56
    @IgNiT3ShArK56 3 года назад +3

    This video provided so much value Im eager to put this into practice!

  • @Truthspeaker495
    @Truthspeaker495 5 лет назад +4

    your smart as hell im going to use this thank you

  • @MounaKoser
    @MounaKoser Год назад

    Hi! Dan, I'm from Pakistan. I wanna be like you. Yeah, it is bit hard for me. But desire comes true if we stick to it. Whenever, I'm depressed, my level of motivation becomes higher n higher. I want to work like you as you are my ideal personality, your every single word is in my mind.

  • @parthphase4302
    @parthphase4302 5 лет назад +5

    The graphics you used before are better and are more "High-Ticket" and they feel more rich.
    Just an opinion for the Great Mr. Dan Lok.

  • @fondzendzefhorace6483
    @fondzendzefhorace6483 2 года назад +1

    This is great. Now I know I'm going to make more sales

  • @virginiasolares_essentials
    @virginiasolares_essentials 5 лет назад +4

    Thank you sifu...this is a useful advice and thanks for your prowess of making a helpful content☺😊🙏

  • @jovin.george
    @jovin.george 5 лет назад +2

    I like the previous text fonts and animations. It looks more rich and professional than a playful idea. I appreciate the idea for a change, but if you don't mind please maintain the richness and professionalism.

  • @VictorEndriga
    @VictorEndriga 5 лет назад +2

    IN/ON Control wherever and whatever and whenever you are.

  • @sapnapaul5430
    @sapnapaul5430 5 лет назад +1

    Feel felt found...so simple ....yet so powerful 🙏

  • @BlessedUchendu
    @BlessedUchendu 5 лет назад +2

    Always listening & doing from Nigeria

  • @glenmarabe2693
    @glenmarabe2693 4 года назад

    thanks sifu.. i can use this method as a product consultant or salesman..

  • @sachin265
    @sachin265 3 года назад

    Interesting concept Dan. Let's give it a shot!

  • @kornbip20gamingph29
    @kornbip20gamingph29 4 года назад

    watching here from philippines. I am also a salesman👌😇

  • @FreddeJong
    @FreddeJong 5 лет назад

    Great method!

  • @scottdclary
    @scottdclary 5 лет назад

    Awesome Video!

  • @noved317
    @noved317 5 лет назад +7

    Honestly I need some vitamins now...damn he’s good haha

  • @somedude3349
    @somedude3349 5 лет назад +1

    Please make a video on how to manage college and business together

  • @theegreatestever2420
    @theegreatestever2420 5 лет назад

    Dan is just straight up GENIUS! DAMN

  • @inspiratex
    @inspiratex 2 года назад +1

    Hey Dan great content
    Can you please guide about testimonials or previous work objection when you do not have previous work because you are just starting out.

  • @johncalarco
    @johncalarco 4 года назад

    Awesome breakdown Dan!

  • @purplebutterfly360
    @purplebutterfly360 5 лет назад +1

    Hey! That's Ryan "All Ways In All Ways" sitting next you. ♥

  • @MindNow
    @MindNow 5 лет назад +4

    *Objections are part of process. The understanding part is what you need to master. You are here to help and not to sell* 🙏

    • @MindNow
      @MindNow 5 лет назад

      Jay Froneman - Millionaire Mind thank you brkther!

  • @ZeemoTheComedian
    @ZeemoTheComedian Год назад

    Hi @danluck you really made my night. I just started as a sales advisor and I am starting on the floor next week. I just want to learn how to close and handle objection

  • @samueltorresiii2698
    @samueltorresiii2698 2 года назад

    Dan sold me on taking vitamins

  • @S63benji
    @S63benji 5 лет назад +1

    This video was excellent very well explained.

  • @shazwan8386
    @shazwan8386 5 лет назад +1

    Thanks for the tips dan lok . really appreciate it !

  • @chemy89
    @chemy89 4 года назад +1

    Bravo Dan!

  • @John-zh6ld
    @John-zh6ld 5 лет назад

    Fantastic job guys!

  • @EthanSchwandtTheMindMapGuy
    @EthanSchwandtTheMindMapGuy 5 лет назад +6

    What's your favourite sales book? Share with me in the comments!

  • @sprintwithcarlos
    @sprintwithcarlos 4 года назад +2

    Brilliant!

  • @Rosseau13Fox
    @Rosseau13Fox 4 года назад

    Beautiful video, smart words

  • @matt-ex5ub
    @matt-ex5ub 5 лет назад +5

    listening your useful suggestions from italy, thnak you very much good job!!!

  • @rickmoonchild
    @rickmoonchild 5 лет назад +1

    Great video Sifu

  • @theranasaini
    @theranasaini 5 лет назад +1

    Interesting insights, Dan. Thanks!

  • @amazinguniverse5959
    @amazinguniverse5959 5 лет назад +1

    Dan...you are awesome...I am in B2B sales...in some conveyor accessories company in india....here purchaser are very much eager to go for lowest one buy....and user can't also Insist them to buy any particular product of their choice.....only price is the factor here....how to handle this type of customers? Pls help with your magic

  • @ch-17vevo55
    @ch-17vevo55 5 лет назад +1

    Thanks Dan!

  • @rashidshaikh867
    @rashidshaikh867 3 года назад

    Thank u so much....really helpful.

  • @divyanshuagarwal8386
    @divyanshuagarwal8386 4 года назад

    I have learnt many new things and i also saw Ryan Serhant sitting in your Bentley 😀
    Am i right? 🤨

  • @shalinisharma366
    @shalinisharma366 5 лет назад

    Feel felt found very good approach

  • @tavar16
    @tavar16 5 лет назад +1

    wow very valuable info Dan. Thanks Again!

  • @ji-axinliu4448
    @ji-axinliu4448 4 года назад +1

    Thank you!!

  • @LandOfLiberty
    @LandOfLiberty 2 года назад +1

    fantastic thank you for this

  • @lukeiucua2570
    @lukeiucua2570 3 года назад

    What about the AIR technique.acknowledge isolate and respond

  • @liamkearns7278
    @liamkearns7278 5 лет назад +1

    3 Fs sounds good. But maybe too blatant for some customers that have had training experience. I like to use a method very similar and if I get a second objection, i also like to use another method of redirection. This is in the form of a question where I ask why they feel against the suggestion, and that's where you can again redirect for another solution to the problem they have just given you.
    I work in a tech company for selling portable audio, smartphones, HiFi, and computers :)

  • @anshulkumar-ex6dy
    @anshulkumar-ex6dy 5 лет назад +5

    Came to know that i was already using it without even knowing it.

    • @growwithella7426
      @growwithella7426 3 года назад

      It's because you understand the concept of Psychology.It doesn't really need to be learnt

  • @johnmacbeth4148
    @johnmacbeth4148 5 лет назад

    Thanks dan, you’re the best!

  • @SuperSwifty59
    @SuperSwifty59 4 года назад

    Too much resistance means you havent questioned well enough. Ask better questions . Funnel questions better and a close becomes almost a self close by the prospect amd or using an assumptive close .

  • @Matt-vd1kz
    @Matt-vd1kz 5 лет назад +1

    This could easily be used as a template for cold emails!

  • @arbazkhan1
    @arbazkhan1 5 лет назад

    Nice video, thanks 👍

  • @historicalsignificance4183
    @historicalsignificance4183 2 года назад +1

    This is awesome! I'm so happy I saw this concise method, more please!

  • @shreyassrinivasan8550
    @shreyassrinivasan8550 5 лет назад +4

    I feel that I cant make more money,
    I am sure others felt the same,
    you know what I found HTC !!!👌👍

  • @Jnjnjnjnjnjn518
    @Jnjnjnjnjnjn518 5 лет назад +1

    Hi Dan! I have a question about the SalesCalls.com.
    Would it charged straight as a bulk 299, or can it be divided on a monthly payment? I really want to be your student, but I barely make so little fortune as of now. Hoping for your answer about thid matter. Thanks and Godbless.
    Regards,
    Nass

    • @austinmiller3585
      @austinmiller3585 5 лет назад

      Did you figure this out? I'm not in salescalls, I'm in HTC. But happy to look around for you, just let me know.

  • @garryooi3913
    @garryooi3913 5 лет назад +1

    Feel, felt, found.

  • @trustmarketing2173
    @trustmarketing2173 4 года назад +1

    Thanks for giving me stolen advice from Jordan Belfort. I feel you, I feel your ass lmao. This should not be called 3Fs but "Pace, Pace, Lead"

  • @ManojManu-sg5ew
    @ManojManu-sg5ew 5 лет назад

    Can you tell about direct selling...nd net work industry

  • @lozaabdelfatahmoustafa588
    @lozaabdelfatahmoustafa588 5 лет назад

    Very Useful .

  • @csld7107
    @csld7107 5 лет назад +1

    great info

  • @yaallah-dontleaveusalone1291
    @yaallah-dontleaveusalone1291 5 лет назад +1

    Mindblowing ✋😍😱

  • @yatindrasingh9841
    @yatindrasingh9841 5 лет назад +1

    Dan i am from india and i want to know if i close a sale for a company , then how will i confirm it to the company that i have closed the sale so that i could Be paid

  • @kelvinnguyen6048
    @kelvinnguyen6048 4 года назад

    Thank you Sifu

  • @TheKayleeanna
    @TheKayleeanna 5 лет назад +1

    Feel. Felt. Found. 😎

  • @sreenivasanprabhakaran7590
    @sreenivasanprabhakaran7590 2 года назад

    Feel Felt Found technique 👍

  • @beverlyanandhan1113
    @beverlyanandhan1113 5 лет назад

    You are the best ❤️🌹👍

  • @loistucker8014
    @loistucker8014 4 года назад

    that was very good!

  • @jamsheedbegum1067
    @jamsheedbegum1067 5 лет назад +1

    EXCELLENT 👍

  • @jamsheedbegum1067
    @jamsheedbegum1067 5 лет назад +1

    THANK YOU SIFU

  • @chrismcqueen6497
    @chrismcqueen6497 3 года назад +1

    Learned this in timeshare sales lol

  • @loistucker8014
    @loistucker8014 4 года назад

    thanks!

  • @MounaKoser
    @MounaKoser Год назад

    Hi Dan, how can I work with you.

  • @stayreal101
    @stayreal101 Год назад

    You are awesome

  • @ignaciorodriguez7279
    @ignaciorodriguez7279 5 лет назад +1

    Feal Felt Found!!!!

  • @MochileandoConLuis
    @MochileandoConLuis 4 года назад +2

    Similar to my tactic.
    *undrestand the objection
    *give a personal example of you or a past client
    *throw a benefit on why they should do it
    *close

  • @bk1147
    @bk1147 5 лет назад +2

    Love the way you get the impression that Dan invented the 3 Fs!!