This thing has kick ass hardware for the price and very good thermal management for a kaby-lake R laptop, but don't expect great customer support. Thanks for watching!
Been a fan for a while, but your genuine criticisms of products and companies really make me appreciate your honesty as well as all the quality content. You're my new favorite on here, after following Unbox Therapy, UAC and MKBHD. Thanks!
Actually Xiaomi service is pretty neat, if not the best, if you are residing in country with official warranty and sales. In South eastern Asia, xiaomi has one of the best after sales service in the market. Comparable to Sony and their TVs.
Xiaomi has decent customer support in China, this is well known by Chinese. I don't think Xiaomi ever starts selling this notebook in North America yet, I guess that's the reason it never gets replaced easily.
It's not really fair to say that, because this laptop is not supposed to sell outside of China in the first place...... Owned a Mi phone before, Xiaomi has good customer support in China, but they are not ready to sell it on international market yet.
Agree, it actually also has service in Latin America and in Europe. Most people i know from Spain and Mexico love Xiaomi. Xiaomi is not in US/Canada, so most US/Canadian reviews will complain about Xiaomi Service.
Exactly right. To complain about a company's customer service you have to be the said company's customer first. Unfortunately if you bought stuff off a reseller that is not authorized by the manufacturer, you're not the manufacturer's customer and naturally not entitled to their customer service.
The reason is that the moment they try to sell their products in the US market, the big players will wipe the floor with them by suing for patent vioations which are quite apparent.
Its totally fair. Dave is a Canadian making his videos for the North American market. Likewise if someone from China (or another market that Xiaomi supports) were doing reviews about how great their customer service is in that particular market, well that would be totally fair too.
To whoever that owns this laptop, I'm an owner too. Question: Are you sure that the expansion slot for the second SSD is SATA3 only? Several answers I found on some forums mentioned that it's actually M.2 but limited at x2 speed. But if a SATA slot can't run an M.2 SSD, then as per the evidence provided in the comment section here, it's SATA for real, I believe? FYI: - Before reinstalling Windows, REMEMBER TO SIGN IN TO MICROSOFT FIRST, otherwise Office license wouldn't be carried over. And my experience with Microsoft customer service in regards to this problem wasn't particularly a nice one, too. - Maybe you guys have found out by now, but you can actually change the keyboard backlit timeout to forever from BIOS. - BIOS update does solve the R/W speed for the original SSD (proving that it's in fact a x4 slot). But it will lock away the undervolting setting in XTU, which may not be a problem for the MX150 version owners (undervolting DOES prolong lifespan, so it's worth a shot), but owners of the GTX1050 version would really want to have a look at this link: techtablets.com/2018/08/xiaomi-mi-notebook-pro-bios-voltage-undervolt-patcher (I haven't personally tested it myself, and if it's inappropriate to post links as such, do let me know). - For UBUNTU users (to-be as well), newest version of Ubuntu comes with pretty shitty graphics driver. Mine is the GTX version, so I don't know about the MX150, but it was pretty surprising at first to find out that I couldn't shut down properly at all, and that Ubuntu WILL freeze after 2 minutes into the session. This can be fixed by updating Ubuntu and switching to a proprietary driver. Power management remains shitty though, so Ubuntu actually drains my battery faster than Windows in my case (around 4-5 hours tops). This may not only be the driver's fault, as switching to Intel graphics doesn't help. - You can only choose to boot with one GPU at once. There isn't a way that I know of that will switch seamlessly between GPUs depending on apps (at least in the GTX version). - ALSO, fingerprint driver for Linux isn't out yet (and I don't think it will be anytime soon), so it won't work. And do you notice that whenever you close the lid (mine is set to sleep on lid close) the speakers would sometimes beep or screech really strongly?
xiaomi customer support is actually pretty great, unless you live outside of warranty area(which you definitely do), don't speak chinese(which you probably dont), did awful things to the laptop like opening the back plate(which you probably did), asked for shipping overseas(batteries are not permitted to be transported by air in China), changed important software(eg. windows edition). rip your friend's air.
Kinda have to agree here. In places where Xiaomi products are officially sold and under the warranty area, getting a repair and replacement is very easy. They even have brick and mortar shops here in Indonesia. Obviously buying it imported is a totally different thing.
Yeah, I guess just stick with companies that you know have a dedicated base in your country. Importing stuffs is very risky, especially pricy things like laptops.
Strangely enough, Xiaomi customer support in Mexico is a breeze, I don't know in Canada, but my phone is a Redmi Note 4, and my warranty with the store finished, but I contacted Xiaomi and got a replacement unit in about a week.
I bought this almost 1 year ago, I have been grinding it down with intense gaming, never had any issues with it. The design quality is outstanding and i am more than satisfied with it, keep in mind previous laptop was Dell XPS 13 (never again). I can buy 2 of these for the price of Macbook.
Hello Darkness Don’t get me wrong they are amazing laptops, with great support from Dell. However if you want to save money but not compromise on quality or specs then Xiaomi is an amazing choice. My previous Dell XPS screen failed and was repaired next day by Dell on site.
I really like the soft kind of atmosphere in your videos and basically its one of the main reasons that i subscribed to you when i watched your video for the first time
The laptop is for the Chinese market only, and Xiaomi's customer support in China is more than decent. Just don't expect to get that level of support when you are outside China with a Xiaomi product that was not intended for foreign markets. I can't believe Dave Lee neglected to mention this when every other review of this laptop warns viewers that this product does not come with international warranty.
@Pety, there is no such thing as a Chinese keyboard. Well, there is, but nobody knows how to use it. The most popular Chinese input methods are designed for the English keyboard, therefore, Chinese laptops ship with English keyboards, but that doesn't mean they are intended for non-Chinese markets.
@Pety, there are actually multiple Chinese keyboards, but they've never gotten anywhere because they are unwieldy, and most of them can't fit on a laptop.
I am typing on Xiaomi Notebook Pro right now. It is a very good Laptop for its price. The hardwares are the best deal for the price and the design is clean and sleek, changing from Chinese to English Window 10 is easy and I highly recommend the product
lightinthebox.com the laptop arrive within 10 days. They later lowered the laptop price from $865 ti $798 and I contacted them for a $60 refund because I got it the day before the sale and got the refund within 3 days. The only leg works required is reinstalling windows 10 to English.
Gonzalo del Moral Agreed...externally not so much, but the keyboard and big trackpad are just straight-up copies of the Mac Air or MacBook from a couple years ago...they'll be lucky if Apple doesn't sue them. Remember Ryan Seacrest's Typo Keyboard ? 🤣
The old BIOS firmware only enable 2x pci-e, putting a new firmware enables full high bandwidth even for the mx150 :) (new devices already come with the new one)
In India and China Xiaomi products are widely used. Although they haven't launched this in India. But buying this is not a risk, they have good customer service and their products are well built.
Incorrect, all iPhone copy feature are coming from macrumors website, they see Apple potentially release full size screen phone then they release one much earlier. There rumour about release dual lens cameras, other companies simply copy it and release it first.
I wish you put "Xiaomi Mi Notebook Pro" on the title instead. I was quickly browsing my subscription page and because I didn't notice the inverted commas on your title, I wasn't interested in checking a Macbook review. I think the title is a bit misleading. Great review nonetheless, I'm very interested on this laptop!
The Xiaomi customer service is really great, one of the best in my opinion. But be aware this laptop is officially not released outside China. You are probably only able to purchase it via some unofficial/illegal channels from some private vendors on internet. So you have already voided your warranty when you buy it (just check the conditions). I think this is just a common practice with any other laptop OEMs. Simply because there are chances that the laptop be tampered by the unauthorized intermediate vendors, such as by installing unauthorized OS, sofeware, hardware, etc. On the other hand, if you buy official released Xiaomi products in your country, you will probably receive very good service. So this has nothing to do with the statement that "it's a Chinese company, so it has bad service" non-sense.
Since the U.S is one of the Biggest Consumers of Chinese electronics, if not the Biggest consumer you would think that it's customer service would be excellent! I'm not knocking Chinese People or Companies, just in this instance they dropped the ball! Hopefully once released worldwide they're support will be better! I'm really interested in buying it!
Didn't you read what he typed. U.S. is one of the biggest consumers of chinese electronics has nothing to do with it. The product isn't even released in the U.S. How can you expect good customer support when they don't even sell the laptop in this country?
Rudolf the red nosed Adolf support for a product doesn't have borders! The fact that their product is generating sales outside their country should be a sign that people are interested in their product and they should offer whatever support they can to generate GOOD publicity! A lack of support now is throwing up red flags and could hurt potential sales!
Hi guys. Actually this laptop's type c port supports thunderbolt 3 in hardware but not support in bios yet. Xiaomi will upgrade their bios to support thunderbolt 3. I heard it from one of my friends in Xiaom. He said they have some issues with thunderbolt and will fix it as soon as possible.
But don't you know? The only reason anyone buys a computer is for gaming! That's the sole purpose of a machine! Design? Battery life? Compactness? Durability? Psssh. All of that is meaningless without quad titans, an i7, and 32GB of ram. I can't believe you didn't realize this already!
If your city doesn't have Xiaomi store, then tell it so. Rather than making it sounds like Xiaomi has bad customer support, the truth is this laptop is never intended to be sold outside China.
I actually bought it through GearBest. I wouldnt recommend buying it through them if possible. Costumer service is way below average and the time it took for them go have it at my door from the time I ordered it was 2.5 weeks, they said it would only take about 7 days. But if you do manage to buy the computer from another retailer I would highly recommend this laptop
Running this for 2 years now. Build still good, light gaming, video editing, photo editing and battery life is still good at 8 hours. Still lasts me a full work day. Screen is bright at even 20%. This is a well made laptop, regardless of brand.
I bought the Xiaomi laptop 2 weeks ago and it arrived in 5 days (Hong Kong to Florida) and was super easy to install English version of Windows 10. Loving it so far!
Andre FiftySix xiaomi is actually aboard in Hongkong share market recently and became the third IPO in the world (after Facebook and alibaba). So don’t worry about quality. It’s just too hot in China and they don’t have enough production ability for areas outside of China.
Your friend didn't buy Xiaomi Air directly from Xiaomi, did he? So I wouldn't call Xiaomis customer service bad if they don't even offer their laptops in the US.
i checked your page almost everyday waiting for you to make this video. Finally it comes out and as you said in previous MiBook Air, the customer support still an issue but gladly it's not a problem in my country so yeah, this is a great option. Thanks, Dave!
maybe it is because of design licence issue with apple. Xiamoi's product line looks so similar to Apple and They might be supposed to separate themselves with little design differences.
Yes! I'm so happy you reached 1 mil! first time I watched your video made me wonder why you're not famous xD you should have 10 mill subs judging on how you always put out top notch quality videos. CONGRATS DAVE!!
Xiaomi as great service in areas they OFFICIALLY sell these products. I've had at least 7-8 Xiaomi phones, and a tablet. All the phones have worked perfectly without the problem, though the tablet died after 1.5 years. When I had to get 2 of my phones serviced because of physical damage, the process was fast and effective. In fact, they now have a system in which you can book a service center visit through an app so you don't have to wait. (They are No. 1 or No. 2 seller in India so service centers are crowded).
Coupon Code does NOT work for the i5/8gb RAM version for $889 but it DOES work for the i7/16gb RAM effectively making the price $959.99. Just a heads up.
I think most people would just get the i7 version anyways. Its such a small price increase but you get like double the ram and slightly faster processor speeds.
hi dear, the coupon is limited, it is used out within an hour, in order to thanks for all your support, we apply new coupon for you here: CORE I5 8GB + 256GB: coupon: MIBOOKPRO price:829.99$ bit.ly/2DfARuc CORE I7 16GB + 256GB coupon:12DFDG price:1099$ bit.ly/2Dd37xe CORE I7 8GB + 256GB coupon:XiaomiMiNqq price:929.99$ bit.ly/2z2xKST
I understand that xiaomi needs to up the costumer service but you can't really expect this thing to have costumer support in the first place since this device is never meant to be sold outside China. But I suggest you to talk with the xiaomi community instead of the company itself because the community is usually very friendly and helpful. When you buy a xiaomi device you kinda expected to be able to repair it yourself or you know someone who can
It breaks my heart that you take such responsibility with your words when it comes down to recommending a product. I mean in a good way. It makes me feel like you care for the dave2d fam.
i brought 2 xiaoyi's indoor security cameras to Canada, but found out they don't work outside of China. I contacted xiaomi and they exchanged 2 international models for me for free, only downside is that i needed to ship the 2 units i already have to the states which costed me some money, but they threw in a 64 gig microsd card which is nice.
If people want a good alternative, I'd check out the Lenovo 720s. It's a bezel-less 14 screen with an Mx150 and was just refreshed with 8th gen CPUs. I was able to grab it for $800 (mx150 w/ i5 8th gen and 8 gb of 2400 mhz DDR4) on Lenovo's site this holiday. And it blew me away relative to their older Ideapads which has atrocious trackpads and subpar dedicated graphics. I'd love to see Dave do a review, especially since not a lot has popped up from Lenovo since the Yoga 720. Also Asus in releasing an Mx150 thin and light ultrabook soon, so Xiaomi is no longer going to be the only one in the game at this price point.
I bought a 3D printer from Gearbest that had a broken part. It was a nightmare. I had to rebuy that part from Ali Express to get my printer to work. Chinese companies are the worst when you try fix an issue!
I love the fact that you genuinely care about your viewers and are not hesitant to criticize companies! I have had problems with moto customer service before and it was the worse. So thanks Dave!
I'd still take the risk of buying this laptop over any competing ultrabook in the U.S. Ihave yet to see any thin and light laptop incorporate the MX150, but most companies still opt to give only the shitty intel integrated graphics. If an Ultrabook with an kabylake R and MX150 is sold by a north american brand, someone please let me know, because I have yet to see one.
As far as I know, xiaomi's laptops have never been officially on sale in the US. You can certainly purchase them from some third-party resellers but do not expect to get great customer services, which makes perfect sense, doesn't it? That said, I really don't think the customer service - related complaints you made about this laptop are fair, given the fact that xiaomi has barely touched the US market. FYI, Xiaomi is known for providing outstanding customer services in its home country.
Simon Davis He should have made it clear that he's talking about the North American market. This video is uploaded onto RUclips which is intended for audience from all around the world. For example, Xiaomi has official stores here in Singapore, which makes customer service a non issue.
Lim Chee Hean Anyone who applies just a little bit of common sense knows he is reviewing for the North American market ... for instance in his reviews he quotes US prices! You don't see me complaining that is talking about a $900 laptop (here) or, for instance, a Dell gaming laptop under $1,000 (in other videos) when as an Australian none of these prices make any sense when I go to buy retail in Perth. You don't see me asking him to add a disclaimer that certain models of HP or Asus laptops (for instance) are North American models not Australian models. Do you complain when he quotes US dollar prices for laptops instead of Singaporean prices? No, I didn't think so. All it takes is just a little bit of common sense to realise that a Canadian, speaking English in a North American accent, quoting US prices, noting that companies that don't directly sell in the North American market don't offer support, is reviewing based on his experience in the continent that he lives for other people living in that continent.
Yes you can, but thats not the point. The point is that you say its unfair for a North American to say "beware this laptop doesn't have good support" to other North Americans when you admit that the company doesn't actually officially sell its products in North America. Given what you admit, what is unfair about his point?
buy on aliexpress, stress-test shit out of it. if it lives - good, if not ask aliexpress for a refund. actual seller might not be responsible enough, but the platform cares, if you provide clear proofs.
After having a lot of problems with Lenovo's customer support, I'm starting to understand why people are willing or just accept to pay more on Apple products.
I was short $1200 and a laptop for 2 months because of a defective Yoga 910, worst customer experience I've had in my life. Bought a 12 inch MacBook and it works like a charm. Lenovo support was AWFUL, i would never keep a laptop from them again.
I think customer support can vary from place to place and person to person, my MacBook speaker got damaged by customer care during an out of warranty repair I found out when I reach home ( my home is in another city from customer care city ) , now they do not accept responsibility and its a MacBook pro retina so it is costly
My friend brought me this laptop in Jan 2018 from China. It is really an excellent great laptop for the price. Unfortunately there is a crack in the glass lcd cover, that is now impossible to replace due to the lack of customer support. Highly recommend this PC if you are in China or make frequent trip there..
Hey Dave, the laptop supports 4 pcie-lanes but it was a bug. There are some tutorials on how to fix this. Xiaomi also updated the models from which are shipping from the factory so that they ship without the bug.
Xiaomi, answering the comments of the consumers, (I'm in the Xiaomi world since a while and I think they are a great company!) RELEASED A FIX FOR THE SSD (Bios Firmware Update)...SHARE THIS INFO, SUPER USEFUL!
![[TF2] The Russian Bear Trap](http://i.ytimg.com/vi/YFNSwz2_rOA/mqdefault.jpg)
This thing has kick ass hardware for the price and very good thermal management for a kaby-lake R laptop, but don't expect great customer support. Thanks for watching!
Dave Lee I feel like all laptop companies except msi have really bad customer support.
Dave Lee Always best and unbaised review 👍👍👍
Great video... Can u test the new HP envy 13?
Can you review the Huawei Mate book X?
Dave Lee Should I get the dell xps 15 or 13
Disappointed with the lack of a carrot grating demonstration on the sharp bottom edge
Voldemort I can do it on the 1st gen if you really want.
Yes, this has to be the standard. I hope Dave sees this. @Dave Lee
Carrot test should be a thing these days. Ergonomics.
He's almost at a million subs!!! I"m so excited for him!
Do it!
"It's pretty easy to get inside"
- Dave 2017
Daryll Jan Dela Rosa in several years he will have a sexual assault allegation from every laptop manufacturer.
Dirty mind never gets bored :D
Daryll Jan Dela Rosa those laptops are hoes
I remember being 12
A sharp edge on the bottom cover is a clear "No!".
Been a fan for a while, but your genuine criticisms of products and companies really make me appreciate your honesty as well as all the quality content. You're my new favorite on here, after following Unbox Therapy, UAC and MKBHD. Thanks!
Eddie Riviello between mkbhd and d2d I literally watch every single video. I just wish there was more... 😅
Well unbox is trash so yeah.
Boja agreed
Yup! I watch em all too! I know a lot about a lot of things I can't afford :D
Paid reviews + clickbait = unbox therapy
Dave, why don't you never let me buy stuff at your risk? :(
WallFlee why would he do that?? He just told you the suppport is bad
Luuk Verhoek *whoosh*
WeirdSoup whats so funny?
r/whoosh
Haahahahaa, good one.
It has 4 PCIE lanes, just update your bios to unlock the 3500 write speed etc
Philip Chan up you go
T3 TeCh TiLL ToDaY there Is a forum that tells everything about it...but only in chinese...
can you tell me how? :(
Actually Xiaomi service is pretty neat, if not the best, if you are residing in country with official warranty and sales. In South eastern Asia, xiaomi has one of the best after sales service in the market. Comparable to Sony and their TVs.
Okay.
Is Xiaomi officially sold in Taiwan?
@@kchiem probably banned
are laptops available in india?
@@ziasmailboxwish they were.
Xiaomi has decent customer support in China, this is well known by Chinese. I don't think Xiaomi ever starts selling this notebook in North America yet, I guess that's the reason it never gets replaced easily.
I know... Xiaomi has never entered Northern American areas officially, which by no means should take the blame for bad customer support.
Accually, all mi notebook is made for chinese market only because they know their limitation of service/repair capability outside china.
Yes it is an excuse for bad support... They pretty much tell you you bought it out of place. you took the risk.
@Heng Zhao
Are you a secret agent from China?
It's not really fair to say that, because this laptop is not supposed to sell outside of China in the first place...... Owned a Mi phone before, Xiaomi has good customer support in China, but they are not ready to sell it on international market yet.
Exactly, they have great service in India too. They are slowly gearing up for the US, but it will take some time.
Agree, it actually also has service in Latin America and in Europe. Most people i know from Spain and Mexico love Xiaomi. Xiaomi is not in US/Canada, so most US/Canadian reviews will complain about Xiaomi Service.
Exactly right. To complain about a company's customer service you have to be the said company's customer first. Unfortunately if you bought stuff off a reseller that is not authorized by the manufacturer, you're not the manufacturer's customer and naturally not entitled to their customer service.
The reason is that the moment they try to sell their products in the US market, the big players will wipe the floor with them by suing for patent vioations which are quite apparent.
Its totally fair. Dave is a Canadian making his videos for the North American market. Likewise if someone from China (or another market that Xiaomi supports) were doing reviews about how great their customer service is in that particular market, well that would be totally fair too.
Dave is always straight to the point and that's really great. Simple, honest and fast. Other guys make Hollywood movies and call it 'reviews'.
To whoever that owns this laptop, I'm an owner too.
Question:
Are you sure that the expansion slot for the second SSD is SATA3 only? Several answers I found on some forums mentioned that it's actually M.2 but limited at x2 speed. But if a SATA slot can't run an M.2 SSD, then as per the evidence provided in the comment section here, it's SATA for real, I believe?
FYI:
- Before reinstalling Windows, REMEMBER TO SIGN IN TO MICROSOFT FIRST, otherwise Office license wouldn't be carried over. And my experience with Microsoft customer service in regards to this problem wasn't particularly a nice one, too.
- Maybe you guys have found out by now, but you can actually change the keyboard backlit timeout to forever from BIOS.
- BIOS update does solve the R/W speed for the original SSD (proving that it's in fact a x4 slot). But it will lock away the undervolting setting in XTU, which may not be a problem for the MX150 version owners (undervolting DOES prolong lifespan, so it's worth a shot), but owners of the GTX1050 version would really want to have a look at this link: techtablets.com/2018/08/xiaomi-mi-notebook-pro-bios-voltage-undervolt-patcher (I haven't personally tested it myself, and if it's inappropriate to post links as such, do let me know).
- For UBUNTU users (to-be as well), newest version of Ubuntu comes with pretty shitty graphics driver. Mine is the GTX version, so I don't know about the MX150, but it was pretty surprising at first to find out that I couldn't shut down properly at all, and that Ubuntu WILL freeze after 2 minutes into the session. This can be fixed by updating Ubuntu and switching to a proprietary driver. Power management remains shitty though, so Ubuntu actually drains my battery faster than Windows in my case (around 4-5 hours tops). This may not only be the driver's fault, as switching to Intel graphics doesn't help.
- You can only choose to boot with one GPU at once. There isn't a way that I know of that will switch seamlessly between GPUs depending on apps (at least in the GTX version).
- ALSO, fingerprint driver for Linux isn't out yet (and I don't think it will be anytime soon), so it won't work.
And do you notice that whenever you close the lid (mine is set to sleep on lid close) the speakers would sometimes beep or screech really strongly?
Thanks for such an informative comment man. I was considering buying this but I need to use Ubuntu too so this helped me out a lot.
xiaomi customer support is actually pretty great, unless you live outside of warranty area(which you definitely do), don't speak chinese(which you probably dont), did awful things to the laptop like opening the back plate(which you probably did), asked for shipping overseas(batteries are not permitted to be transported by air in China), changed important software(eg. windows edition). rip your friend's air.
Tony Li you mean don't speak chinese?
Kinda have to agree here. In places where Xiaomi products are officially sold and under the warranty area, getting a repair and replacement is very easy. They even have brick and mortar shops here in Indonesia. Obviously buying it imported is a totally different thing.
crap. ty
Yeah, I guess just stick with companies that you know have a dedicated base in your country. Importing stuffs is very risky, especially pricy things like laptops.
I have been huge fan of their laptops and its almost 1 year i am waiting for them to provide laptop service in India...
One of the better reviewers on RUclips. Hope you get to a million by the end of this year!
Strangely enough, Xiaomi customer support in Mexico is a breeze, I don't know in Canada, but my phone is a Redmi Note 4, and my warranty with the store finished, but I contacted Xiaomi and got a replacement unit in about a week.
I mean... it's to be expected. Buying a product that is not really sold in your country... you can expect little to no service.
I bought this almost 1 year ago, I have been grinding it down with intense gaming, never had any issues with it. The design quality is outstanding and i am more than satisfied with it, keep in mind previous laptop was Dell XPS 13 (never again). I can buy 2 of these for the price of Macbook.
Amen to that
"Dell XPS 13 (never again)" -- why? i am considering to buy one
Hello Darkness Don’t get me wrong they are amazing laptops, with great support from Dell. However if you want to save money but not compromise on quality or specs then Xiaomi is an amazing choice. My previous Dell XPS screen failed and was repaired next day by Dell on site.
@@Laxus86 I see. Thanks for replying
@@Laxus86 im about to buy secondhand xiaomi i7-8550u for 500$. Is it still worth it ? Only for cs go and dota most of the time
I really like the soft kind of atmosphere in your videos and basically its one of the main reasons that i subscribed to you when i watched your video for the first time
The laptop is for the Chinese market only, and Xiaomi's customer support in China is more than decent. Just don't expect to get that level of support when you are outside China with a Xiaomi product that was not intended for foreign markets. I can't believe Dave Lee neglected to mention this when every other review of this laptop warns viewers that this product does not come with international warranty.
i mean they put a fully english keyboard on this thing, so I would think that implies that they're at least somewhat OK with US customers buying
@Pety, there is no such thing as a Chinese keyboard. Well, there is, but nobody knows how to use it. The most popular Chinese input methods are designed for the English keyboard, therefore, Chinese laptops ship with English keyboards, but that doesn't mean they are intended for non-Chinese markets.
ok, there's definitely a such thing as a Chinese keyboard, but I didnt know most people in china use an qwerty. Huh
@Pety, there are actually multiple Chinese keyboards, but they've never gotten anywhere because they are unwieldy, and most of them can't fit on a laptop.
wow, thanks for the info
I am typing on Xiaomi Notebook Pro right now. It is a very good Laptop for its price. The hardwares are the best deal for the price and the design is clean and sleek, changing from Chinese to English Window 10 is easy and I highly recommend the product
Kratoast The Shadow where did you buy it from?
lightinthebox.com the laptop arrive within 10 days. They later lowered the laptop price from $865 ti $798 and I contacted them for a $60 refund because I got it the day before the sale and got the refund within 3 days. The only leg works required is reinstalling windows 10 to English.
Did you have to buy a new Windows license?
Zoey Fazbear No need to overwrite the whole Windows. Just install new language pack.
Zoey Fazbear you can get Windows license cheap from kinguin(dot)net
Update the bios to get 4x pcie lanes
How? Every website for this laptop is in chines. which vers? i found one vers but was not a executable file
"Inspired is a gentle word" hahahaha, I laughed hard on that one
Gonzalo del Moral Agreed...externally not so much, but the keyboard and big trackpad are just straight-up copies of the Mac Air or MacBook from a couple years ago...they'll be lucky if Apple doesn't sue them.
Remember Ryan Seacrest's Typo Keyboard ? 🤣
The old BIOS firmware only enable 2x pci-e, putting a new firmware enables full high bandwidth even for the mx150 :) (new devices already come with the new one)
could you tell me how to do that? (update bios)
rhize frost techtablets.com/2017/12/xiaomi-mi-notebook-pro-nvme-ssd-bios-pcie-x2-fix/
Are you using it? I'm very interested in getting one for lite carry.
In India and China Xiaomi products are widely used. Although they haven't launched this in India. But buying this is not a risk, they have good customer service and their products are well built.
Well... One could say that the iPhone X is "inspired" by the Xiaomi Mi Mix. 😉
xiaomi mix was almost one year earlier.than iPhone x.......
that's what he's saying lol
Exactly! :-D
Incorrect, all iPhone copy feature are coming from macrumors website, they see Apple potentially release full size screen phone then they release one much earlier. There rumour about release dual lens cameras, other companies simply copy it and release it first.
Please just stop spouting nonsense.
I wish you put "Xiaomi Mi Notebook Pro" on the title instead. I was quickly browsing my subscription page and because I didn't notice the inverted commas on your title, I wasn't interested in checking a Macbook review. I think the title is a bit misleading. Great review nonetheless, I'm very interested on this laptop!
Homie did you just call quotation marks “inverted commas”
SlurmeryTM I think the correct name for them is "double inverted floating commas" lol
Gazziza29 u right u right
SlurmeryTM I'm not sure if you're joking or not, but inverted commas = quotation marks, they are synonymous.
bru wut
I WAS WAITING FOR CARROT PEELING WITH THAT SHARP EDGE 🤗
The Xiaomi customer service is really great, one of the best in my opinion. But be aware this laptop is officially not released outside China. You are probably only able to purchase it via some unofficial/illegal channels from some private vendors on internet. So you have already voided your warranty when you buy it (just check the conditions). I think this is just a common practice with any other laptop OEMs. Simply because there are chances that the laptop be tampered by the unauthorized intermediate vendors, such as by installing unauthorized OS, sofeware, hardware, etc. On the other hand, if you buy official released Xiaomi products in your country, you will probably receive very good service. So this has nothing to do with the statement that "it's a Chinese company, so it has bad service" non-sense.
Because there are English/Non-Chinese speaking customers in China.
Xiao XuoSheng it will in spain really soon hehehehe
Since the U.S is one of the Biggest Consumers of Chinese electronics, if not the Biggest consumer you would think that it's customer service would be excellent! I'm not knocking Chinese People or Companies, just in this instance they dropped the ball! Hopefully once released worldwide they're support will be better! I'm really interested in buying it!
Didn't you read what he typed. U.S. is one of the biggest consumers of chinese electronics has nothing to do with it. The product isn't even released in the U.S. How can you expect good customer support when they don't even sell the laptop in this country?
Rudolf the red nosed Adolf support for a product doesn't have borders! The fact that their product is generating sales outside their country should be a sign that people are interested in their product and they should offer whatever support they can to generate GOOD publicity! A lack of support now is throwing up red flags and could hurt potential sales!
Thank you so much for saying this about their support. It's extremely important, and most reviewers don't even care about it.
Dave you're almost to a million subs. Congrats! Keep up the good work.
Again the most honest reviews out there, wish I double subscribe. Keep up the great content!
Hi guys. Actually this laptop's type c port supports thunderbolt 3 in hardware but not support in bios yet. Xiaomi will upgrade their bios to support thunderbolt 3. I heard it from one of my friends in Xiaom. He said they have some issues with thunderbolt and will fix it as soon as possible.
Qingyu Meng 老铁是个明白人，不过放开限制等下代出来再说吧。
Off topic but the "thumbs if you liked it, subs if you loved it" outro has to be one of my favorite outros ever.
A Mac which can game = 900$ I A Mac which can't game = 2800$
Macbook is not for gaming.
jian chen if you have GEFORCE with it it's 60 fps plus
But don't you know? The only reason anyone buys a computer is for gaming! That's the sole purpose of a machine! Design? Battery life? Compactness? Durability? Psssh. All of that is meaningless without quad titans, an i7, and 32GB of ram. I can't believe you didn't realize this already!
Nathanael not really, there's video editing but yeah most people buy it as gaming laptops
The new high end Mac books can actually game really well
In China, this laptop is very popular if people don’t to spend more for xps or spectre. This is better than many mid-end laptops from major OEMs.
If your city doesn't have Xiaomi store, then tell it so. Rather than making it sounds like Xiaomi has bad customer support, the truth is this laptop is never intended to be sold outside China.
Apaché Tomcat so true
wow. congrat dave. u made it to1 million already. i have been ur fan since u first started ur channel. feel happy for u
I’ve had mine for 3 weeks now and I’m loving it. Got it for 800 USD. Transport was hell but the laptop is amazing
someone buy it for you in china?
I actually bought it through GearBest. I wouldnt recommend buying it through them if possible. Costumer service is way below average and the time it took for them go have it at my door from the time I ordered it was 2.5 weeks, they said it would only take about 7 days. But if you do manage to buy the computer from another retailer I would highly recommend this laptop
Dave, I've been watching you for so long since your early days. Now you're at almost 1 million subs. Amazing!
Loved your honesty. Btw, HOLY SHIT! You're at 999.934 subs! Congrats for most probably hitting 1 million just before Christmas
Running this for 2 years now. Build still good, light gaming, video editing, photo editing and battery life is still good at 8 hours. Still lasts me a full work day. Screen is bright at even 20%. This is a well made laptop, regardless of brand.
Who clicked on this and thought Apple was selling the MacBook for 900$
No one LOL
You alone bro
Lando [GD] me 😂
I thought it was a fake MacBook not a MiBook
You play gd ?
I bought the Xiaomi laptop 2 weeks ago and it arrived in 5 days (Hong Kong to Florida) and was super easy to install English version of Windows 10. Loving it so far!
You can buy it at GearBest which gives a repair warranty. This put my worries at ease.
woah how does it hold up so far?does it get overheated and stuff?
How is it now?
Andre FiftySix xiaomi is actually aboard in Hongkong share market recently and became the third IPO in the world (after Facebook and alibaba). So don’t worry about quality. It’s just too hot in China and they don’t have enough production ability for areas outside of China.
Actually it has 4 PCI-E lines. There's a BIOS Update that raises speeds to 1500/3000 r/w.
Finally, i've been looking for your review about this laptop
Looks exactly like a Macbook, running Windows with good specs, I like it.
Your friend didn't buy Xiaomi Air directly from Xiaomi, did he? So I wouldn't call Xiaomis customer service bad if they don't even offer their laptops in the US.
n0xt gearbest were actually really good when my Redmi note 4 died and I bet they'd be just as great if I had problems with my Air 12.
^
So true
I agree
a bios update fixed the slower ssd now it should get 3.4 GB/s read and 1,8 GB /s write
Bassick soon the thunderbolt 3would also be update.see next week
i thought there wasnt any thunderbolt 3?
i checked your page almost everyday waiting for you to make this video. Finally it comes out and as you said in previous MiBook Air, the customer support still an issue but gladly it's not a problem in my country so yeah, this is a great option. Thanks, Dave!
Sharp edges are really not a problem. Some people actually like it.
Just get some sand paper and make it the way you like it !
Good video btw.
Sharp edges look nice like on the Macbook or Razer Blade. However, those ones are so sharp that they hurt to hold.
LOL DIY LAPTOP sand paper... really..?
Alexandr AP chillll
maybe it is because of design licence issue with apple. Xiamoi's product line looks so similar to Apple and They might be supposed to separate themselves with little design differences.
Alexandr AP - "I'm a badass and sharp metal edges don't hurt me".
If you update the bios then then ssd runs now at full speed (more than 3000mb/s reading speed)
As always love videos, your voice is so calm and gentle, great to watch after a chaotic and noisy day. Keep up the great work!
Yes! I'm so happy you reached 1 mil! first time I watched your video made me wonder why you're not famous xD you should have 10 mill subs judging on how you always put out top notch quality videos. CONGRATS DAVE!!
In countries like Spain it’s safe, since Xiaomi just opened an official store here so you know there will be support
AusDaes link?
Vadimvt1 Madrid has 1, and they are going to open 1 more in Madrid and another in Barcelona
Gilotopia mobile.mi.com/es/index.html
PROD. BY ROY /// NO WAY! Not yet but I’m sure it will be coming soon
The thing that I meant is like customer service in Spain might be available
Carrot or we riot.
Waited for your review on this laptop for so long , thanks alot for making this video👍👍👍👍👍👍👍
Advanced Congrats Dave!! Woohoo!! 1 Mil Subs!
Xiaomi as great service in areas they OFFICIALLY sell these products. I've had at least 7-8 Xiaomi phones, and a tablet. All the phones have worked perfectly without the problem, though the tablet died after 1.5 years. When I had to get 2 of my phones serviced because of physical damage, the process was fast and effective. In fact, they now have a system in which you can book a service center visit through an app so you don't have to wait. (They are No. 1 or No. 2 seller in India so service centers are crowded).
Coupon Code does NOT work for the i5/8gb RAM version for $889 but it DOES work for the i7/16gb RAM effectively making the price $959.99.
Just a heads up.
I think most people would just get the i7 version anyways. Its such a small price increase but you get like double the ram and slightly faster processor speeds.
Damn! Code seems to have expired
hi dear, the coupon is limited, it is used out within an hour, in order to thanks for all your support, we apply new coupon for you here:
CORE I5 8GB + 256GB: coupon: MIBOOKPRO price:829.99$ bit.ly/2DfARuc
CORE I7 16GB + 256GB coupon:12DFDG price:1099$ bit.ly/2Dd37xe
CORE I7 8GB + 256GB coupon:XiaomiMiNqq price:929.99$ bit.ly/2z2xKST
It says the coupon is expired
No the coupon doesn’t work
Forget the laptop, where did you get the hoodie ? Thanks in advance !
This. ^
I'm wondering this too lol
please link
lol
Search assassins creed hoodie on eBay.
I understand that xiaomi needs to up the costumer service but you can't really expect this thing to have costumer support in the first place since this device is never meant to be sold outside China.
But I suggest you to talk with the xiaomi community instead of the company itself because the community is usually very friendly and helpful. When you buy a xiaomi device you kinda expected to be able to repair it yourself or you know someone who can
It breaks my heart that you take such responsibility with your words when it comes down to recommending a product. I mean in a good way. It makes me feel like you care for the dave2d fam.
Where can i find that picture that you used for the background of your Mac? The one with the red house?
i brought 2 xiaoyi's indoor security cameras to Canada, but found out they don't work outside of China. I contacted xiaomi and they exchanged 2 international models for me for free, only downside is that i needed to ship the 2 units i already have to the states which costed me some money, but they threw in a 64 gig microsd card which is nice.
If people want a good alternative, I'd check out the Lenovo 720s. It's a bezel-less 14 screen with an Mx150 and was just refreshed with 8th gen CPUs. I was able to grab it for $800 (mx150 w/ i5 8th gen and 8 gb of 2400 mhz DDR4) on Lenovo's site this holiday. And it blew me away relative to their older Ideapads which has atrocious trackpads and subpar dedicated graphics. I'd love to see Dave do a review, especially since not a lot has popped up from Lenovo since the Yoga 720. Also Asus in releasing an Mx150 thin and light ultrabook soon, so Xiaomi is no longer going to be the only one in the game at this price point.
Chinese and customer service go hand in hand like fire and ice.
he will reach 1m before 1 jan 2018 !!!! i bet!
I live in Asia(close to China) so in my city there is alot of Xiaomi showrooms so it's pretty easy for us
Paing Paing where is Asia?
Damn, so close to 1 million, nice job Dave, keep up the good work
I bought a 3D printer from Gearbest that had a broken part. It was a nightmare. I had to rebuy that part from Ali Express to get my printer to work. Chinese companies are the worst when you try fix an issue!
Dave you're very close to 1 million subscribers 👏👏
I love the fact that you genuinely care about your viewers and are not hesitant to criticize companies! I have had problems with moto customer service before and it was the worse. So thanks Dave!
I'd still take the risk of buying this laptop over any competing ultrabook in the U.S. Ihave yet to see any thin and light laptop incorporate the MX150, but most companies still opt to give only the shitty intel integrated graphics. If an Ultrabook with an kabylake R and MX150 is sold by a north american brand, someone please let me know, because I have yet to see one.
ASUS Zenbook UX331UN
Reydiance Nice pick apart from ASUS is a Taiwan company
Hp spectre x360 15 inch
money not a problem? get surface book 2 in 1 with a freaking 1060
Otherwise check out the HP spectre
But unlike Xiaomi it does have a presence in the NA market so it would be able to offer warranty support
Almost a million subs , congrats man .
ALMOST 1 MILLION DAVE!
Hello sir. How's the wife treating you?
Wow.. Jahahajaha rage elixirr.. Wowowowe.. Jahahahahah
What I wish for this laptop is to move their logo somewhere near the palm rest (bottom right?) and then use that space for more screen size.
CONGRATS ON 1 MIL DAVE 🎂🎂🎂🎂🎂🎂🎂🎉🎉🎉🎉🎉🎉🎉🎊🎉🎉🎉🎊🎉🎉🎊🎊🎊
Still no Dave 3d
You're starting to get outdated bro
So true.. Xiamoi is expanding like crazy but they are not paying much attention to the after sales service.
Nice Job Dave! You got to 1 mil! You deserve all your subs. You've been my go-to reviewer when I look for a new tech product. Keep up the good work!
Still bought at my own risk and a year later is still functioning :)
Where can I find this TV wallpapers?
#BringBackDavesOld-INTRO
>Bought New
>Plays Overwatch
>Laptop Overheats
>No Customer Support
n1
As far as I know, xiaomi's laptops have never been officially on sale in the US. You can certainly purchase them from some third-party resellers but do not expect to get great customer services, which makes perfect sense, doesn't it? That said, I really don't think the customer service - related complaints you made about this laptop are fair, given the fact that xiaomi has barely touched the US market. FYI, Xiaomi is known for providing outstanding customer services in its home country.
Its totally fair because he is a Canadian reviewing for the North American market. Of course he should discuss the support situation in North America.
Simon Davis He should have made it clear that he's talking about the North American market. This video is uploaded onto RUclips which is intended for audience from all around the world. For example, Xiaomi has official stores here in Singapore, which makes customer service a non issue.
Lim Chee Hean Anyone who applies just a little bit of common sense knows he is reviewing for the North American market ... for instance in his reviews he quotes US prices!
You don't see me complaining that is talking about a $900 laptop (here) or, for instance, a Dell gaming laptop under $1,000 (in other videos) when as an Australian none of these prices make any sense when I go to buy retail in Perth. You don't see me asking him to add a disclaimer that certain models of HP or Asus laptops (for instance) are North American models not Australian models. Do you complain when he quotes US dollar prices for laptops instead of Singaporean prices? No, I didn't think so.
All it takes is just a little bit of common sense to realise that a Canadian, speaking English in a North American accent, quoting US prices, noting that companies that don't directly sell in the North American market don't offer support, is reviewing based on his experience in the continent that he lives for other people living in that continent.
I can change my wording from "US" to "North America" and the statement still holds.
Yes you can, but thats not the point. The point is that you say its unfair for a North American to say "beware this laptop doesn't have good support" to other North Americans when you admit that the company doesn't actually officially sell its products in North America. Given what you admit, what is unfair about his point?
buy on aliexpress, stress-test shit out of it. if it lives - good, if not ask aliexpress for a refund. actual seller might not be responsible enough, but the platform cares, if you provide clear proofs.
Almost a million subs!
Love the keyboard layout. They even put Home/end keys together. Perfect.
SO close to 1 mil man, Keep up the good work. Been with you since 10K subs!
Now if you can make a hackintosh out of it and review it would be absolutely great!
Luuk Nieuwdorp that's bad. Would be great if someone made a real MacBook option for 900
After having a lot of problems with Lenovo's customer support, I'm starting to understand why people are willing or just accept to pay more on Apple products.
I was short $1200 and a laptop for 2 months because of a defective Yoga 910, worst customer experience I've had in my life. Bought a 12 inch MacBook and it works like a charm. Lenovo support was AWFUL, i would never keep a laptop from them again.
Get a Microsoft Surface...
I think customer support can vary from place to place and person to person, my MacBook speaker got damaged by customer care during an out of warranty repair I found out when I reach home ( my home is in another city from customer care city ) , now they do not accept responsibility and its a MacBook pro retina so it is costly
Congratulation on 1 million subscribers!
Merry Cristmas!
My friend brought me this laptop in Jan 2018 from China. It is really an excellent great laptop for the price. Unfortunately there is a crack in the glass lcd cover, that is now impossible to replace due to the lack of customer support. Highly recommend this PC if you are in China or make frequent trip there..
can somebody give me the link of the wallpaper in the background. really appreciate it
Hey Dave, the laptop supports 4 pcie-lanes but it was a bug. There are some tutorials on how to fix this. Xiaomi also updated the models from which are shipping from the factory so that they ship without the bug.
Is it a missing driver?
bios update fixes it
Nearly 1mio subscribers! Congratulations Dave!
1M SUB HYPE
Which is the best laptop under 1000$?????
Dave Lee!!!
Xiaomi, answering the comments of the consumers, (I'm in the Xiaomi world since a while and I think they are a great company!) RELEASED A FIX FOR THE SSD (Bios Firmware Update)...SHARE THIS INFO, SUPER USEFUL!
great clean and simple video. no waffling about. great work!
I like your jacket!
If you could be so kind to link where its from, i'll have my husband's present sorted!
Agreed. I would love to know where I can find that jacket.
Anum Tahir forget the jacket, where can i get a Dave
Lmao don't kill me XD
Lol
Jet Black it will be human trafficking, but i will be in pre order list.