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What happens if the little black wire popped off the circuit board during install? I had to take it apart further and it seemed to snap back on easily on the circuit board. But the screen didn’t start up, is that related?

My 2018 had the screen replaced under warranty in 2022...but today, not even 3 years later my new screen is cracking again in the corners. It was a $2300 job when they replaced it last time, there is no way I'm paying that out of pocket so looks like I'll be going your route. Makes you really think about all these new cars loaded with "tech" and fully screened dashboards....

Follow the video for my 2018 GMC Serra , only challenge was removing the glue from the metal housing. As the video states, you will need patience , slow and steady is the name of this step. Take your time . Mine was a mess as the glass around the edges was really stuck on from the factory. I uses a mini Hot Air Gun by Seekone HG350, it really helped and yes it took more time to remove and clean the metal from than any other part of the process. plugged it back in and it words better than brand new as the screen does not have that glare finish. Good job Cuescreen, good product. Next test is longevity.

This video was very helpful thanks

Yep! Mine is failing!

Espero que entienda español. Necesito una pantalla de este tipo, también se me quebró 😢 Usted me podría vender una pantalla .??

Looks like you didn’t add the digitizer?

Does this support all factory controls, including the music fade or reduce sound when slowing down? @cuescreens

Thank you for these videos.

Just in case anyone else runs into it, my 2016 Escalade did not have 7mm bolts holding the side pieces, the 6 screws are a T15 torx.

Yep....I didn't hold the pieces together and had all the damn spacers fall out. I got all back in but one. You should always have something leftover, right??? :)

Just finished, had to do the HMI reset after install, other than that super easy! Thanks!

3:50

Can you get to the blend door actuators once the radio is removed?

Can you point me to a video about how to remove the unit from the car?

The full video for the 2018 jeep is not on your channel… 🤔

Thank you for the detailed video of this repair, it helped me fix the unresponsive screen in my 2019 CTS. Could have went and had it done under warranty but didn’t see the point since they were going to use the same oem part.

What did I do wrong , I replaced it and the screen turns on but I cannot select anything on the screen?

As advertised, your screen is working great in my 2016 Silverado. Thank you for the video and all your effort in providing a great product

If only I found this video first I bought a screen from Amazon I could find any link so I search and found one doesn’t compare to this one I think I destroyed my system

Stop ! Never be finished with extra hardware ! Use a straight pick tool to center the hole, It will line up. Never tighten before starting all of them.

How do you remove the clip for the warning light on top left on the dash? I don’t want to damage it.

Just curious is this an LED screen? And is the original that came with the car an LCD? I have 2019 Grand Cherokee and thinking about replacing.

Great video. Just did this yesterday and thanks to your video, it was a breeze. Everything working on my 2018 Ram 1500.

Thank you very much I just changed my wife's out .

I bought the 8.4" screen, I replaced it, I couldn't get over how much adhesive from the old unit was around the housing. This video along with the tool was very helpful. Thanks. Great product

Thanks a lot bud. Here in Canada i was quoted $3600 for just the part to get my infotainment replaced, $168 at Cue screens, another $40 on tools. Got everything fixed up. Bezel did not fit flush and has a slight gap at top. Tablet was still restarting constantly even though there was no delaminiation anymore and the SD card for Navigation turned out to be the culprit. $500 at Mazda, $48 on Amazon. Everything works like a charm. Drove 3 years without a functioning screen so once again a million thanks. Highly recommend testing SD card before you embark on this mission.

Got mine , will be working on the car in the upcoming weeks hopefully .

Thanks for this. New scree works great.

Small piece of advice that I think some would say goes without saying, but.....make sure you have a good pair of screwdrivers with a long thing shaft and to save yourself a lot of headache, a magnetic tip. There are some small areas. Not totally inaccessible, but would be VERY frustrating without a magnetic tip. This concludes my TED talk.

Worked perfectly! Great video. Thank you

I’ve a questions : I’ve a Cadillac CT’s 2014 and I wanna know if I can put a CUE system of a Cadillac CTs 2016 in my car, cause the CUE system in the model 2016 have android auto and is more cheaper than the other options

How do you release the clips holding the gearshift trim? In the video you've already got them loose

I'll be back later with an 'after' update but I can say before even starting that people need to watch this 'how to video' before making their own. Good camera work, lighting and clarity.

Great video, followed the instructions exactly and it worked perfectly! Thank you!

Nice video. I wonder though the 2016-2020 cx9 sig model had a 8 inch display, until they released the upgraded 10.25 inch screen from 22-24 I believe. I’m sure the connectors are different from the models, but let’s say I wanted to upgrade to the larger screen, can this be done?

I just installed our new screen in our 2018 jeep renegade. Screen looks and works just like a new factory unit. Super easy installation, this video made it easy. Thanks

Thx it worked

I’ve received my screen from you but have one question, do I need to disconnect the battery before installing the screen? Battery is a pain to get to in the Durango (under the passenger seat). Thanks!

I had to find a solution due to a dead right side on my 2018 ATS. Simply non-responsive side, which prevented me pressing necessary buttons, and mostly confirm android-auto. So after watching this video, I ordered the screen, and I cleared up my saturday's afternoon. I sticked to the videos (focusing on the primer one that explains how to disassemble the entire thing from the main console. NOW THAT PART WAS THE TRICKIEST AND HARDEST PART because it's not as easily removed sides around the gear and the cup holder, and the plasic there is pretty fragile and easily breaks. But, after getting that out of the way, the rest was rather easy. The video isn't relevant on a few slight differences, such as number of screws, a small white connector and the simplicty of the whole thing. However, without that elaborated video, there's no way I would have ever risking it and tried, SO THANK YOU! IT'S WORKING PERFECTLY THANKS TO YOUR GUIDE🎉

I don't see a part listed for a 2019 silverado ld. Just the hd. Can you point me in the right direction please.

Excellent video. Im not much of a mechanic, and it was very easy to follow along!

7mm bolt? That tool was not included in the box. Guess that’s why you didn’t show you actually using it?

Awesome video and I saved big money by doing it myself, thanks again.

CUESCREENS is a 1st Class operation. The product is high quality and the Videos for removing and swapping out the screen are simply excellent! I highly recommend this Company and their product! 🌟🌟🌟🌟🌟

CUESCREENS is a 1st Class operation. The product is high quality and the Videos for removing and swapping out the screen are simply excellent! I highly recommend this Company and their product! 🌟🌟🌟🌟🌟

I just installed this and it still don’t work. Any suggestions what it could be?

I just installed this and it still don’t work. Any suggestions what it could be?

Awesome directions! Was able to order through Amazon. Had it in my hand and in my car in 2 days. Took me 30 minutes. Awesome!!!

I posted a video on my page, my whole entire cue is blacked out, would this fix my issue or would I have a different issue ?