Dude you saved me big time, have an OLD Rinnai tankless, pulled out those switches, cleaned them off and voila, no more code 11 and hot water again. Thanks and God bless!
Rob: Thank you so much for taking the time to do this video. Long weekend, nobody could come for 4 days. I watched your little video, and 20 minutes later, with a little bit of emery cloth, Perfect, working just fine. Such a simple fix, but without people like you doing these kind of videos, it would have been hundreds of dollars. Really appreciate your time!
Thank you so much! I appreciate the kind words. Yeah we got lucky and have a friend that used to do hvac and he talked me through what to do. Afterwards I thought more people might wanna know this, wish I had thought about it when I was actually repairing it lol. So glad to hear it worked for you! Being at the mercy of repair people and the money they charge is tough.
I sure appreciate this video. Got this code 11 and panicked. I wasn't sure if it needed to be cleaned out or what. I was at the store and got on RUclips, and your video popped up. Thanks again for this. It helped me big time.
Rob! You are an absolute heat water saver! My husband followed your every step & bang it works You helped save us $400 emergency service fee! Thank YOU!!!!
That is awesome to hear!! I wish I had thought about it before I had put it back together but it’s not much once the covers off. So happy for you guys!!
Appreciate the insight! I did exactly as the video suggested, using a dremel tool with wire brush to each metal rod. 20 minutes later, I'm back in business with hot water! Thank you!!!! I have a Rinnai R75LS. I've never touch the unit in 12 years. Works amazing! Propane unit....
Thank you so much for this video- no hot water before church this am Came home found your video and sandpapered & fixed in 45 minutes.. Thank you very much Stay safe
"Tanks" for the demo, haha! Water heater shopped working between daughter and wife showering!!!! I just cleaned and reinstalled flame rods and wife had hot shower half an hour later!!
So glad to hear it! Yeah, it’s all fun and games until there’s no hot water. and the repair people want to make their money and it is not cheap ever annual always have to wonder was that really the problem or am I just being charged for something extra?
So glad to hear it! Yeah someone said that flame rods don’t wear out so maybe the sanding/cleaning is all they need. Either way sanding them gave me hot water til we got the replacements. So glad this could help!
Thanks so much for the informative video on this common problem. My service technician quoted me $800 to change the flame rods and electrodes! can you please tell me where did you order the parts from? Want to make sure to get genuine replacement parts that will last for few years.
Glad to hear it! Unfortunately I don’t have an answer for where to order them from. I had a friend that used to do hvac and he ordered them from his old wholesaler
Thanks for the great video. Simple, straightforward and helpful. I have seen a couple of people ask but can’t find a response. Can you share the part number? I’m having a hard time matching parts diagrams to what looks to be the parts on my tank and in the video.
Very much appreciate your help and effort on this issue. PLEASE let us know where we can ascertain the URL to order parts. I have a Rinnia R94LS and can not find anything on this model.
I also have a 94 The water is heating with a nice blue flame but only to about 111 degrees when set on 140. It was hot last week but in the last 2 days it is not as hot. I just flushed the system with vinegar but that did not help. Any ideas?
yep ours has been doing this every 3 months since install for the last 3 years I am really good at cleaning them at this point but tired of having to do it 4 times a year at least
Could you mind let me know where did you buy frame rod . . It look have two different types of things. Which one is right. I have same model of water heater as yours .thank you
So glad to hear it! When mine broke I searched you tube but there wasn’t anything for a rinnai. That’s why I wanted to put something on. Yeah the parts people really try and get you wanting you to pay big bucks for expedited shipping, so a little cleaning can save some good money
@@robhicks6849 yeah, I cleaned them, ordered the parts, and will probably just leave the old ones on until they fail again. Thanks again for the video!
I have had this issue about every 3 months since install with no real solution. I have put in new rods and igniter and even changed the igniter control box and that seemed to help I thought since at the time of that replacement I was guessing that the ignitor wire was not making good connection to the ignition box but then it still kept happening this time was like 6 months later instead of 3 now it is about ever 3 months it beeps 11 and I take them out and clean them with 600 grit sandpaper making them clean again and then trouble free for a while and then it happens again every thing else seems fine and proper gas pressure and power so not sure but there has to be a better explaination than I currently have the water heat is great other than this every 3 months
Ensure you buy real Rinnai parts. I replaced a set with Chinese knock offs and it failed on me a few months later. You'll know it's Chinese if you find some that are much cheaper than the rest. No way around paying for this.
3 years later and your video is still helping people! Saved $400+
So glad to hear it!! Happy it helped out
Just removed the fire rods, cleaned them off and they're working again. Went on Amazon and ordered a new set for $30... thank you so much!!!
Very happy to hear this!! Glad I could help!
Dude you saved me big time, have an OLD Rinnai tankless, pulled out those switches, cleaned them off and voila, no more code 11 and hot water again. Thanks and God bless!
Rob:
Thank you so much for taking the time to do this video. Long weekend, nobody could come for 4 days. I watched your little video, and 20 minutes later, with a little bit of emery cloth, Perfect, working just fine. Such a simple fix, but without people like you doing these kind of videos, it would have been hundreds of dollars.
Really appreciate your time!
Thank you so much! I appreciate the kind words. Yeah we got lucky and have a friend that used to do hvac and he talked me through what to do. Afterwards I thought more people might wanna know this, wish I had thought about it when I was actually repairing it lol. So glad to hear it worked for you! Being at the mercy of repair people and the money they charge is tough.
You rock! Just saved me a couple hundred bucks troubleshooting this myself with your instructions
I sure appreciate this video. Got this code 11 and panicked. I wasn't sure if it needed to be cleaned out or what. I was at the store and got on RUclips, and your video popped up. Thanks again for this. It helped me big time.
So glad to hear it!!! Was so frustrating when it happened to us.
IT WAS GLORIOUS to see those flame. Thanks for the video it worked perfectly. Now to get them ordered.
Awesome man!! Yeah flame instead of beeping and clicking is so nice!
Rob! You are an absolute heat water saver!
My husband followed your every step & bang it works You helped save us $400 emergency service fee!
Thank YOU!!!!
That is awesome to hear!! I wish I had thought about it before I had put it back together but it’s not much once the covers off. So happy for you guys!!
Appreciate the insight! I did exactly as the video suggested, using a dremel tool with wire brush to each metal rod. 20 minutes later, I'm back in business with hot water! Thank you!!!! I have a Rinnai R75LS. I've never touch the unit in 12 years. Works amazing! Propane unit....
Thanks so much for this video!! It saved me a lot of time and money.
So glad to hear it!!
Thank you so much for this video- no hot water before church this am Came home found your video and sandpapered & fixed in 45 minutes.. Thank you very much Stay safe
So glad to hear it!! Thank you. Glad it helped!
This video was super helpful thanks for posting. Crisis averted today!!!🎉
So glad to hear that!! It’s no fun when that hot water stops flowing!!
"Tanks" for the demo, haha! Water heater shopped working between daughter and wife showering!!!! I just cleaned and reinstalled flame rods and wife had hot shower half an hour later!!
FANTASTIC!! So good to hear!
Exactly my problem; was able to clean them up but I’m ordering new rods asap. Thanks for the info! Saved me a bunch of money and time!
The k you very much for your video!! Yet another satisfied viewer. The repair worked exactly as you explained.
*Thank you
You're the man! Just saved me several hundred dollars and some pissed off residents!!
So glad to hear it! Yeah, it’s all fun and games until there’s no hot water. and the repair people want to make their money and it is not cheap ever annual always have to wonder was that really the problem or am I just being charged for something extra?
Thankyou sir. Sanded and dremel wire wheeled..worked like a charm once cleaned. Appreciate the info
So glad to hear it! Yeah someone said that flame rods don’t wear out so maybe the sanding/cleaning is all they need. Either way sanding them gave me hot water til we got the replacements. So glad this could help!
Thank you, worked like a charm for us!!!
So glad to hear it!!
We live in a remote area and cannot get anyone to come out. We have been without reliable hot water for 6 months and I think this fixed it. Thanks!
Wow. That’s amazing!! I know it’s aggravating to find reliable help sometimes
@@robhicks6849 At least internet (kind of) works albeit very slow. Learning a lot thru TouTube. Thanks for your video!
@@roadwarrier7358 I order my Rinnai parts at supply house and they come within 2-3 days.
You the man. Sanded those bad boys down, kicked it and it started right up!
So glad to hear that!!
Rob thank you so much your video help a lot ,
So glad to hear it! It’s all fun and games until the hot water stops working!!
You saved my $150 - thank you for sharing knowledge!
Perfect. Used a Dremel with wire brush for temporary clean parts and get it working until new parts arrive ;)
So glad to hear that!!!!
Thanks so much for the informative video on this common problem. My service technician quoted me $800 to change the flame rods and electrodes! can you please tell me where did you order the parts from? Want to make sure to get genuine replacement parts that will last for few years.
Glad to hear it! Unfortunately I don’t have an answer for where to order them from. I had a friend that used to do hvac and he ordered them from his old wholesaler
Thanks for the great video. Simple, straightforward and helpful.
I have seen a couple of people ask but can’t find a response. Can you share the part number? I’m having a hard time matching parts diagrams to what looks to be the parts on my tank and in the video.
Absolute life saver... Thanks for taking the time to share this fix.
Thanks! Helped me out until my tech comes out to do my annual maintenance
Very much appreciate your help and effort on this issue. PLEASE let us know where we can ascertain the URL to order parts. I have a Rinnia R94LS and can not find anything on this model.
That’s a good question. I got the parts thru a friend that used to be a hvac wholesaler. So I’m not much with that end. Sorry about that
Where can I get the replacement parts? Do you know the part no.?
This is what I got
www.supplyhouse.com/sh/control/product/~product_id=104000192-K
@@N8andKids Got them ordered today. Thanks👍👍
I also have a 94 The water is heating with a nice blue flame but only to about 111 degrees when set on 140. It was hot last week but in the last 2 days it is not as hot. I just flushed the system with vinegar but that did not help. Any ideas?
Would it be the same thing on a new unit...4 months old
That seems unlikely but there are always defects I guess. What error code is it giving you?
yep ours has been doing this every 3 months since install for the last 3 years I am really good at cleaning them at this point but tired of having to do it 4 times a year at least
After replacing flame rod and ignitor but still show code 11 , what should I do next ?
is there a way to test them?
Great video, thanks Rob.
Working like a charm! 👍👍👍👍👍👍👍👍👍👍👍
Could you mind let me know where did you buy frame rod . . It look have two different types of things. Which one is right. I have same model of water heater as yours .thank you
A friend bought the rods for me. You can order them online they just take forever to get delivered
Thank you, Rob!
Flame rods don’t really wear out. They do need to be cleaned occasionally.
every 2 or 3 months it seems
What SKU number did you order? I have RL94 like yours. They sent me combuster chamber front panel assembly instead of two flame rods and electrode.
Thanks! Where did you order your replacement parts from?
Friend of mine is former hvac and got them from his old wholesaler. Not sure any more specific than that
Thanks. Did you turn off the propane while repairing?
No only the power
Just want to say THANKS
You don’t need to replace them.
Just clean them really well, and they will work again for years.
5 ⭐ this video worked perfectly for me and helped me out. Cleaned the parts and it's working better while I wait on the parts. Model RL75
So glad to hear it! When mine broke I searched you tube but there wasn’t anything for a rinnai. That’s why I wanted to put something on. Yeah the parts people really try and get you wanting you to pay big bucks for expedited shipping, so a little cleaning can save some good money
@@robhicks6849 yeah, I cleaned them, ordered the parts, and will probably just leave the old ones on until they fail again. Thanks again for the video!
Ever dealt with a code 10? Mine is now getting that error intermittently.
Or a 14? My neighbor’s is throwing a 14. We’re falling apart over here! Lol
$150 is generous I was charged $341 just to diagnose the issue that I already knew it was (ignitor coil) and they wanted an extra $327 to replace.
Plumbers are snakes
I have had this issue about every 3 months since install with no real solution. I have put in new rods and igniter and even changed the igniter control box and that seemed to help I thought since at the time of that replacement I was guessing that the ignitor wire was not making good connection to the ignition box but then it still kept happening this time was like 6 months later instead of 3 now it is about ever 3 months it beeps 11 and I take them out and clean them with 600 grit sandpaper making them clean again and then trouble free for a while and then it happens again every thing else seems fine and proper gas pressure and power so not sure but there has to be a better explaination than I currently have the water heat is great other than this every 3 months
Ensure you buy real Rinnai parts. I replaced a set with Chinese knock offs and it failed on me a few months later. You'll know it's Chinese if you find some that are much cheaper than the rest. No way around paying for this.
@@davedangelo533 Thanks for your feedback I bought what was sold as real Rinnai from what should be a well know supply house online
Anyone have the in use light cycle on and off every minute and then back on in 15 seconds
Camera had a BAC of 0.23