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Professional licensed plumber installed my Rinnai tankless water heater. 9 month later random code 12's. Plumber came out and told me to contact Rinnai for a replacement . Customer service is the worst I have ever delt with.
Horrible ! I had to pay plumbers $125 an hour to be on hold 2 hours w Rinnai and wait for part to be mailedNo hot water for a week! 1:20
Rinnai customer support and full off terribly in the last 2-3 months...... Hour+ wait on phone isn't acceptable
Your products and customer service are absolutely terrible.
Professional licensed plumber installed my Rinnai tankless water heater. 9 month later random code 12's. Plumber came out and told me to contact Rinnai for a replacement . Customer service is the worst I have ever delt with.
Horrible ! I had to pay plumbers $125 an hour to be on hold 2 hours w Rinnai and wait for part to be mailed
No hot water for a week! 1:20
Rinnai customer support and full off terribly in the last 2-3 months...... Hour+ wait on phone isn't acceptable
Your products and customer service are absolutely terrible.