User profile service failed the logon User profile cannot be loaded
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- Опубликовано: 9 фев 2014
- User profile service failed the logon User profile cannot be loaded
When you try and logon to a Windows 7 or other Windows based computers like Vista, windows 8, XP or Server 2012, you receive the following error message:
The User Profile Service failed the logon. User profile cannot be loaded. you are then forced to logon to a temporary profile, or default profile.
The problem is that Windows can't read your user profile correctly, I will show you how to resolve the issue. Just follow along, make sure you backup all your data incase somthing goes wrong, I take no responsibility if you damage or lose data.
support.microsoft.com/kb/947215
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I can not express how grateful i am for this video. Thank you so much.
+ida marie You're welcome.
If that really is her on the profile picture I could think of many things to express that gratitude xp Thanks for the video, I panicking for a moment there
+ida marie will it erase any of the data on the admin account?
+Graeme Johnson it didn't on mine.
i had this same problem with my laptop for 2 years and now this video help me solve it..thank you so much!!:)
I'll Comment this again to help others who are also having this issue! When you pull up the profile list what if there is only 1 bak. file with your user and no other copy of it. The list just goes to 1000 (being my user) 1001(user update) 1002(user update) 1003(user update) 1004. What is the fix for this if you are not seeing a copy of your user? Again THUMBS THIS COMMENT UP FOR THE PEOPLE WHO ARE STILL LOOKING FOR A FIX!!! THANKYOU!!
Its been 3 years and no response...why are we still here?...just to suffer? Every night,i can feel my leg
I still can’t seem to find the fix for this :(
for those who have been through this problem, I've found the solution, just following the path like the video but on the next step because we only have 1 bak, do this instead...
"Find folders opening with S-1-5 (SID key) and click on them. In the right pane, you should find the user profile. Use ProfileImagePath for it.
Select the right SID key that you want to delete from the left pane. Just delete it, then close the window.
Now you can reboot the computer when you have deleted the SID key and a new profile will be created by the system when you logon at the next time."
it works for me, hope it helps you.
This is amazing! I just tried turning on my 10 year old lap top that hasn't been on in about 4 years, and this error message came up. This video helped me get back into my profile so I can use my otherwise still great shape laptop. The instructions were unbelievably easy to follow. Thank you so much!
Dear Sir, whoever you are, i just want to express my sincerest thanks. I just literally followed every steps in this video and it worked. God bless you always!
THANKYOU SO MUCH!! :D I need my laptop for my college work and you've just saved my life! It's people like you that makes the World amazing x3!! You are an absolute life saver! I had no idea this would work! Subscribed!
I won't thankyou.
Daisy Chambers I'll do it for u if i have to. my computer is fixed, too :D
Ok
i fixed it it but i lost all my photos??? how do i recover them?
You're welcome Daisy
Thank you so much from the other side of the world! Nice to hear a helpful Brit voice again! Had to replay bits ten times on my phone scrern to get every detailed step but that does not matter. We got there. So grateful. We will never know how much stress, anxiety, anger, arguments or tantrums this might have saved let alone costs in taking it to a pro. Thanks for your altruistic share.
It was really helpful, I followed the steps and My laptop worked perfectly, Thank you so much👏
March 2019 and it worked! Thank you man! 👍🏻
This was very helpful. I watched right along on my iPad while fixing the computer. Thank you so much for making this to help visual learners a like me.
Isn't Tech Great when used correctly?
Me too, I can't believe I am back in, it took just over 10 minutes to get my computer back
Same here very easy to follow
Same lmao
30 August 2019 and it still works. you the man
No faff, just straight talking and clear instructions, just what I needed. Sorted!
I've been trying to figure out how to fix this and my friend (who knows plenty of computers) said he'd have to reboot and format it. You saved me with this. I would have lost all of my files! THANK YOU!!!
THANK YOU! Followed step by step on my laptop to fix my desktop. Well done video, quick and simple. Cheers!!!
Omg u r awesome.... I first time got successful to solve these tech issues all by myself just by watching ur video
We learn something new everyday, glad you got it solved.
The world needs you, sir. All the steps are clear and really helping me! You've deserved a nobel awards as Windows Tech Support!
I'm so grateful! I had already resigned to the thought that I had lost all of my documents. Thank you so much.
The most user friendly clip I have ever seen and it worked!
+Howard Rostron Thanks
An didnt delete all your Data? Im scared cause some people say everything was deleted After they Followed These instructions
+Jonas Muser No it doesn't delete data at all. It only enables you to use your username again
+Ole Hanberg It deleted everything, documents, photos... It's like a factory reset. I hope I can retrieve it all.
+Rita Kelley the changes made in this video shouldnt cause this type of problem. My guess is that something else happened that deleted everything and prevented you from logging on. You can however possibly recover most of your data. Try going to someone who knows more.
For most people F8 doesn't work so press esc when you start it up and go to Safe Mode from there
Kristian Resh Ben Türkiyeden Cihan Ne Dedigini Anlamadim Ama Senin Yaptiklarini Tekrarladim Oldu Cok tesekkurler ❤
Kristian Resh tysm 💙
Both F8 and Esc don't work for me...
Colonel Kurtz me either ... did u find another solution??
The Bronx Hippie same. Just happened to me this morn
7 years on & this Video Saved me so much heartache. Hero 😀
Soooo happy! I was trying everything for 2 hours and then went to youtube to see if someone made a video of it! You were the first to pop up and it worked!! Thank you so much! There was so many work stuff on this laptop that I couln't afford to lose👏
Thank You very much for this video, you really have saved us time and money....cheers and all the best !
You're welcome mate.
Thank you SOOOOOO much for this video!! I got this error message this morning and did a bit of panicking because I have a lot to do on the computer today. I am pretty computer illiterate other than knowing how to turn it on and do the very basics, so I had NO idea what to do. I watched your video on my phone and followed all the steps -- it worked perfectly! THANKS AGAIN!!!!!
Me too...
Same here!!
Same here; thank you, thank you, thank you!!!
Brian, you are a God among men! Worked for me March 2019. Had to restart and hit F8 while firing up to get into Safe Mode.
Thank you so much Brian, I was unable to log on to my laptop earlier.
I'm logged on now and up and running again, thank you millions for your video and help. Perfect. Cheers. 😊
OMG!! you have no idea man! A million thanks! you just save my computer. years of memory stored and I thought I was going to lost it all!! you have no idea how thankful I am !
that is exactly what I said... I am glad in this day and age people can share in such an easy way ... do you have any idea why this happens ?
+atlive1 think it only let's you logon a certain amount of times before it won't do it anymore, hence the bringing it back to zero
😊
Jo Hackett I haven't noticed that yet since I've used my desktop computer only once since then. I use my laptop for most of my stuff, but on my desktop I have memories, pictures, music etc. I may have to buy an external HD and transfer everything. did that Happened to you?
Magic geez, you just got me out of a whole heap of trouble.
Alexander Baron glad I could help.
Thanks a lot. Last night I was able to solve the problem following your instructions. No issues at all..all my files were saved. Kudos.
You my friend, are a Genius and a God send. The laptop was about to go in the bin, followed you video and YEAH! it's back. BIG THANK YOU!
credit were credit is due thanks a million man really appreciate it!!
+David Nangle Cheers, have a good weekend.
+Britec09 help me pls, error renaming key, what should i do?
I had the same thing.
It worked!!! Thanks a million!!!! =)
I AGREE...tried it first time and worked! would have cost a lot taking everything in to shop and get them to do it!
This video is really amazing...thanks for uploading
Crazyyy me ayeeee ARMY! hahaha i hope it works on my laptop😅
Kruzette Dela Cruz yess it does work...try ir out ARMY!!
Crazyyy me ARMYYY 💙💚😍
This guy is genius! I couldn't log in and these instructions were so easy to follow... This video was spot on! Problem solved. $100 plus saved by not having to deal my computer into the repair shop.
I had a Profile Service service login error message. I clicked this video for assistance. Followed every step and then, problem solved. A million thanks!
Thanks a millionth billionth times....I've been trying to solve that for 5 years and here lies the answer....in a few clicks...
Damn I'm excited...I thought I lost all the data....but Jeez...This is epic!!!Thanks Thanks Thanks
Keep doing that and you rock
Neha yeah I thank him too, that worked like a charm
In five years? You could have just removed the hard drive and plugged it into another computer and retrieved any data or images or anything in 2 minutes.
thank you so much for this video.. it help me resolve my mom's laptop... thaaaaaaannnnkk you..
***** hahaha.. yesss.. so true.
***** Just to let you know I'm a mom (45) and I know a lot about computers mainly because of great teachers like this guy. i've repaired laptops, fitted in new mother boards, fans, batteries you name it i've done it. So best not to generalise! :)
May God bless you iraj.
I really cant thank you enough man!
May God bless you.
I had to complete some really important work and without this video,I couldn't have done that
This is great. Your video is very clear - I followed all the steps and it worked. I am so grateful that some people like you put this kind of stuff on the internet just to help others. Thank you so much!
May 2019 thanks for the video got my computer up and working (London)
You’re an absolute star! Thank you for taking your time to share this. Hugely grateful to you Sir!
Thanks so much for this video. My sister had this problem with her Windows 7 computer. Helping her, I found your video and since she lives in a different part of our city, I walked her through the video over the telephone. She made a mistake and completely deleted the bak file but was able to retype the correct file numbers and follow the last two instructions and rebooted and was amazed that her computer restarted correctly. Thanks again!!!
This is the best internet support I have ever found! It leaded me from F8 to the final success! Excellent, just excellent! Thank you!
Thank you so much! This video was simple and saved me tons of headaches.
Dave Cook Glad I could help you solve your problem Dave
oh my god.. its work ! thanks a bunch for this video. this is extremely helpful
You're welcome.
This video seriously saved my laptop I tried everything and nothing worked except this. Thank you so much!! You are a genius.
Thank you so much. You saved the day for me today, 28th Nov, 2019. I am ever sop grateful.
Thanks man
You're a saviour
THANK YOU SO MUCH YOU WERE EXTREMELY EASY TO USE AND YOU FIXED IT THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :) all smiles
You are awesome for even putting a video online. I say this because I watched like 3 or 4 other videos and they either went too fast---or had their cellphone cameralight shining on the screen where I couldn't see the instruction. A million Thanks.
+LaTosha Stanfield You are awesome for even putting a video online. I say this because I watched like 3 or 4 other videos and they either went to fast---or had their cellphone light shining on the screen where I couldn't see the instruction. A million Thanks.
Fantastic! Not only saved my laptop and expense of buying a new one, I've been able to recover all my children's photos! Awesome help!
Precise, audible and to the point 👍
Thank you so much I love this
if there a word better than THANK YOU , you deserve that one .
Worked for me November 27, 2019!!! Thank you sooooo much!!
WoooooW ...
Thought I lost everything ...
you have saved my day ...
definitely earned a subscriber
Thank you
Thank you I used this method to fix my mothers laptop now she thinks I'm an awesome hacker or something :D
tkrisz11 lol
tkrisz11 lollllllllllllllllllllllllllllll.
Ckim
veryhelp full this just happend to my laptop im a music producer i thought my computer crashed thanks for the help it worked and i still have all my files
#T-zillaTheMartian could you send some links to your music? I need new music to listen to.
#T-zillaTheMartian same man, i got so scared i lost all my stuff and unfinished song files
not a believer, but god bless this guy
T-zillaTheMartian Thank You for this!!!!! A step by step clear explanation of what to do! A++++++. Problem fixed!!!
Thanks team, it helped a lot to know how to solve this problem
i fixed it it but i lost all my photos??? how do i recover them?
You are a life saver.. This is Oct 23 2020 and you just helped me fix this problem that just appeared on my laptop this morning. God bless you. I was so worried, followed every step and it worked perfectly. Much luv from Nigeria
last month of 2019 and it still did work for me....Thanks Man. 👍
Thanks man it works !!!!! 👍👍👍👌👌👌👍👍
did it del any thing?
Matthew Weert it will not, the only thing that happens is that u get into yo acc so no virus,delete or that
Hindi m
Thank you sir, you've a really kind person.
Ernest Lubonja Thanks for the kind words.
Even though I lost some of my files I'm still grateful 😭😭 Thanks alot men
today's the 2nd time my laptop did this to me and just as always I followed your procedure. Still works! Thanks a bunch! 😊
It still asks for the password even in the safe mood ☹️💔
Safe M oO D
Sane
Thank you soooo much. This worked for me.
You're welcome.
Britec09 when I click safe mode it didn't open my pc it opened a black screen with a border saying safe mode did you need a DVD or a disc to open your pc?
click ctrl+alt+del and klick on the last option(starts taskmanager or something like that) then add a new task and write: Explorer,, and bamm!
2020 and it still works! Thankuuu I can't express how grateful I am. I have spent so long trying to get back in and was in the verge of tears because this pc was my grandads. I subscribed and liked! This video was so easy to follow and simple. If u need a video then choose this one! Im so happy and I can finally get back to work on my projects 🥰😊😄🥳❤️❤️❤️❤️
Why when I press F8 not happening this to go to safe mode?
@@imax5498 you have to keep pressing it and it will eventually show up.
Thank you so much! This worked for my laptop that's running Windows Vista... which is sad in 2019 lol, but now it's fixed!
Thank you 100% legit
you sir are a life saver, this happend to my computer for the first time in 5 years since i owned it and your easy to follow steps work, once again thank you and will now sub, any idea why the computer done this???
I just updated gimp and now i got avast anti virus software...it happens if a anti virus fire wall blocks some processes
I had some urgency and this SAVED my day for sure. Thanks a million!!!
It worked thank you so much (June 2019) 😊 Godbless ❤️
there is no longer issue to go into safe mode just check your internet connection wether it is connected or not and then try again
I tried what the video said but did'nt worked. When I read your comment, it was the job that got it done. Thanks.
It works! Amazing! Thank you so much
Your welcome.
Britec09 and to be windovs 7 professional will work?
Worked great. Thank you!!!! Amazing how 1word can make a difference. Saw another video first that took me through the same steps. Couldn’t get it to work. But you said “during” restart. So I started pressing F8 sooner and the menu came up. Preciseness is important and you were. 👏🏻👏🏻👏🏻
Thank you so much! I thought my account was done for. This was seriously so helpful! 👏👏👏
Awesome!!! It worked great ... many thanks
Harry Mole You're welcome.
Britec09 I did everything like a movie and at the end of pokazóje me this: Registry Editor can not rename S-1-5, and so on error by renaming the key; / what do you do?
I did all the steps and when I tried to log back in it did the same thing as before, can you help me?
I had this problem too just restart it and dont exit out of the list of files
@@rowroboat what do u mean?
This is so much helpful it's still working October12 2019
perfect.. so simple and clear.. I went through so much complicated crazy solutions..but here is top professional tech support
You're doing the work of an angel. You saved me a hundred bucks. Lord bless you man 🙏🙏
Computer won’t even register I’m
Pressing F8. Can’t get anywhere or do anything
thomasdotd did u ever find a solution... I’m having the same problem
thomasdotd i just fixed mine f8 and f12 did not work!!!!, i had to restart my computer at least 30/50 times using the restart button or buy pullin the cord out of the wall, after that i finally was taken to safe mode, ...once i was there the reg edit file would not open.. i decided the best corse of action was going to the control panel and then resetting my computer to a later date which i chose to be august.. now my computer is running fine
U gotta press f8 multiple times dont hold it
For Those people using HP laptop and F8 is not working. use shift+delete ( hold press shift or press delete multiple times) and then a window appear then to boot press F8
@@TheBronxHippie damn don't do that, you will fry your hard drives.
Yeah!! - it's working. YOU SAVED MY DAY !! Thanks a MILLION, mister Britec! 👏 Thank you, thank you, thank you 👏, best regards from DK
Thanks! I was stuck on other tutorials on how to go in safe mode but this one helped! Thanks a bundle!
In both folders, the one with .bak and the other one without .bak, the RefCount file is missing. Could someone help me please ?
TheFAaAaAaAaA you can make a new DWORD(32-bit) file and name it RefCount, then set value to 0
THANKS A LOT!!!!!!!!!!!!!!
MAN I THOUGHT MY PC WAS A GONNER. IT WOULDNT EVEN ALLOW ME TO CREATE ANOTHER ACCOUNT. THANKS A LOT!!!!!!!!!!!!!!!!!!!
Its good to have a Guest account
DeadGamingFX I still cant create a guest account. I cant even access user control
Arcade Jacobs Well u should've made one before .-. do what he did in the video and for instead of putting ba at the end of the numbes u can delet it if u want to or put something random
DeadGamingFX oh, ok thanks a lot. Will bring back some feedback if it works.........i hope it does
ok
Thank you so much. Still works, September 11, 2018.
I am SO grateful for this.
You're welcome.
Thank you sir! Don’t know what happened still but just followed your very clear instructions and it worked like a charm!!
Britec09 sir, on the profile list file I don't have 2 files with the same name. I only have one can you help me?
same with me. Help
Same 😭 what should i do, did you fixed that already?
Same
Any solution for this please
Will this work on Windows 10?
Yes
ich bin halt sprachlos, um mich für solches Video angemessen bedanken zu können. Sehr gut.
Thank you so so much Brian, just used this method and it’s back to normal. I was trying to get the Windows Update working and followed a vid on RUclips that brought up this problem
Pls help there's no regedit showing up huhu pls help 😭😭😭😭
mine doesnt have .bak in it help me plesse
Anuradha 360 same
Anuradha 360 means you have no error, you’re currently in safe mode so just restart your pc and log in, fixed
Anuradha 360 when your PC starts press F12 and then press ESC and last press F8 your issue will be resolved
SHUT UP
Thank you so much!! I cannot tell you how grateful I am for this video! Its so easy to follow and fixed my issue in minutes.
2020 and it still works on the latest Windows 10 update. Thank you!
Can't login in safe mode either. Ideas?
If you are using amd, come out of the initial boot up menu then immediately press f8
thank u very much it works .
Thank you, sir. Today is April 3, 2020. Following your instructions precisely just solved my problem.
This is my first comment on any of youtube video to just say thank you. this video helps me a lot.
For some reason my computer doesnt go to safe mode what do i do now?
'Αναστασια Α.' Turn off the computer at the plug. The way I had to do it. Refused to let me into safe mode any other way.
just press f8 after u turn on the computer
Are you using Windows 10, or 8 or 7?
Slavi Stoyanov windows 7. But i go it fixed. I turned my pc off at the switch to get into safe mode when I turned on again.
I had the same problem and realised that my F8 button wasn't working. Press F8 hard enough or connect to an external keyboard and try again. It works!
thanks man now my dad will stop nagging me
+old bloke You're welcome, have a great weekend.
me too my dad always mad at me wtf him ...... jt works:ddddsddddDDDD
Worked just as he said - followed his instructions step by step and my profile loaded properly. Thanks!
Thank you so much for this. I hate having to do anything with PCs as I don't understand the terms used but your video was so easy to follow and it worked. Thank you.