Taking notes for my ADHD brain 1. Recommended: don't offer free shipping. Customer psychology will view the total price as higher due to having to factor in shipping costs as opposed to simply charging for shipping 2. Sellers with a total under $20 but with paid shipping had better results 3. Experiment with your own shop to see what works 4. Any purchases over $35, provide free shipping as it encourages customers to buy more to "meet the quota" to qualify for free shipping 5.) Offer free shipping on products listed at $35 (such as hoodies listed at $40 each, as opposed to the point made in #4 where the customer buys multiple items to meet the $35 minimum to get free shipping)
I don’t offer free shipping and I’m having more than 60 order per day. I saw the difference when I went from free shipping to charge for shipping ❤ Best decision ever
@@beaglebutter yea it took my literally the whole day to figure it out..I got myself really confused..I also had to change the prices and my sale prices to match with profit margin.
@@ginadl8757 hey, I know this is six months later, but I have the same questions and just figured it out for myself. You do it in Etsy, at least that’s what I did. I selected like items and changed the shipping profile. For instance, if I was taking free shipping off of T-shirts, I would select all the T-shirts to my store and then find the, shipping profile for T-shirts. Then I would do that for mugs, hoodies and sweatshirts, etc.
I had some losses early on offering the free shipping with $35 purchase when I had orders for items that shipped from different companies. I came up with my own idea, which is “second shirt ships free”, and i just set the cost of additional shirt shipping to $0 on all my tees. The print company cost for second item is always really low, and this way I still recover some of the shipping charge.
I can only talk of myself. If i was buying an item on the past and i saw high shipping price, i'd always skip it and look for a cheaper shipping option.. so i think free shipping is a yes defenitly if you run ads. I think a click to conversion rate is higher with free shipping... And another reason for free shipping is: If i am the buyer and i want to buy the product for sure, and i click on it and its free shipping, i buy it. Without overthinking.
You know, after taking away free shipping and adjusting my prices accordingly, I think that might have just been the problem for no sales all this time. My prices look so much more appealing, and it looks as if Etsy automatically offers free shipping when you buy two items, that or it’s already preset to that, which is what I prefer anyways. I’ll be posting soon hopefully if that was the problem the whole time ❤
Thank you Heather for sharing that. This video is exactly what I needed to hear, I have been thinking what you just shared in this video I just viewed. I know that as a shopper I myself try to find the best value and when I find something and put it in my cart, sometimes the shipping charges don't really matter to me, because we all know there is going to be shipping. I think maybe one advantage to free shipping would be a good example for is I have one product that is sold as a set of multiples of 10 or more and that may be advantageous to the customer to not have to pay higher shipping overall for multiple products that I have to input on a manual basis if that makes sense. Thanks again!
I had two multi orders of different items and different providers and my profit was lower because one item had free shipping (shirt) and the other (tote and mug) didn’t…..so they got free shipping because the order was over $35 and I made a very low profit as I had to cover two providers shipping costs
This also happened to me as well. In addition. Etsy gave the customer the option to have the items "priority mailed" to them. My question I'd. Is there a way to have certain items exempt from the "Free Shipping" of all your listings and be separate from the final checkout payment?
Hi Heather, thank you so much for making this video, it was so helpful. It really helps clear up the confusion on free shipping and pricing my items. Thank you!
I am so confused. The $14 is the profit you get when they pay the shipping. If you take charging for their shipping out of the equation, how can your profit double?
Thank you so very much for the info on this subject Heather! I dont offer free shipping as of now but will experiment with it. my shop is less than a month old lots of vies but no sales yet i am currently working on getting my first 5 star reviews. would you agree customers will not purchase for a store with 0 reviews?
Hi - really love your content! I also saw your video the other day about getting items into your Etsy shop to prepare for the holidays. I added some wonky items like Puzzles, etc. and those tend to have a shipping fee of like 19.00 😮. Do you offer free shipping on the puzzles in your shop as well? I wish POD would go with flat rate shipping…
Speaking of shipping, can someone Tell me if this makes sense. This is what is shown on the backend of my shop when I set for "free shipping" ---Orders $35 and over ship free to US buyers. Buyers in the US will not be eligible for this sale.--- How can shipping be free for US buyers who spend $35 and over but then US buyers not be eligible for the sale (free shipping)? This seems like a contradiction.BTW my shop location is set for the US, so this isn't a location issue. What am I missing here?
Bella Canvas 3001 t-shirt on Printify, shipping 1st item on printify its says 4,75$ but on etsy its says 5,38$ whats going on? why the prices are different can smbdy answer this ? Retail price on Printify is 18,65 but on etsy is 25,57 .. what in the hell is happening ?
Hi Heather, I've had my Etsy shop for over 3 years with free shipping and do want to change some items that I think would do better without free shipping. It's been so long that I forget the process. Do I go to the specific published product I want to change on Printify and change it there? Also, Do I need to change anything on Etsy as well? Could you give me a quick refresher on the process. Thanks!!
As a new shop that is about to launch in a few days, I wonder what the best strategy is since I won't have any sales or ratings. Would, in that case, free shipping help instead of a discount? it's quite difficult to offer T-shirts under 20$ (after a discount) while being competitive. I suppose at the beginning the most important is to be validated. Some shops sell at crazy price tags and they apply 40% off. It's a bit disingenuous but if people buy it...
what if you already have stuff listed and want to change it to offer free shipping on the 2nd tshirt where do i make those changes. Does anyone know that has looked at these comments I would appreciate the advice I just want to be sure i make the changes correctly before updating it to etsy listings. FYI i am using printful as the print on demand store.
How do I determine shipping prices for selling notebooks from printify? I use free shipping for apparel but how do I calculate and determine for selling notebooks ?
Wow this is the best advice on the topic!!! idk why the only opinion I came across was always the one about customer’s psychology seeing “free” shipping as something to more like to choose. But there as you say is also the psychology of comparing the item’s price that needs to be considered! (Yes people are not stupid to count item’s total price in a cart :)) I experienced sometimes the “free” shipping as higher than if it was with paid shipping because if every item has free shipping from the same seller, then shipping for EACH item separately has to be included in that every item which means i pay more at the end. I’m personally turned off by high shipping when it comes to small stuff that clearly doesn’t offer tracking or the competition has lower price being based in the same country (jewelry, stickers etc.) But I’m happy to pay for shipping if I consider it “reasonable”. Thanks so much for the video, I’ve learned a lot and will apply it!!🫶
I got myself confused by changing free shipping to no free shipping and changing prices. Are the PINK colored shirt from Monster digital the same as ORCHID???
hi Heather..how do some sellers on Etsy that put prices so low (less than $10 dollars) and also free shipping? If the cost of the shirt on Printify is about $10 and shipping is $4...that intrigues me
Hi Heather, thank you so much for all the valuable content you bring to us. QUESTION: Is there any point in posting christmas designs at this stage or is it already too late? I am torn because I am hearing that Etsy's algorithm takes 60-90 days to determine the quality of your listing and push it out to customers. What is your experience with that? Have you had new listings take off "over night" without any adds? Is that possible?
How do you add free shipping on every item, no matter the minimum sale?? I can only find the Free shipping Guarantee on $35 min, and its super annoying. HELP!
So, if you choose to do the free shipping on orders $35 or more, do you add the shipping fees to all your products still since not all of your customers will be buying $35 worth of things, but they will be paying for the shipping fees that you tacked on and they'll be paying for their shipping fee? Some customers end up paying double the shipping.
Exactly. So you can then find a middle ground where you charge a little in between where you're not gouging your shipping paying customers twice and you're not losing money when shipping free over $35. This running a business ain't easy, is it?
Hi Heather, love your channel! I'm really struggling with the shipping debate. I'd LOVE to pass the shipping on to the customer, BUT I've been playing with the numbers, and I can't figure out how NOT to lose money on bulk orders. Once they buy 3 or more shirts, the profit margin plummets. I just opened a shop and have heard that group orders are where it's at, but it doesn't make sense for me if the margins are terrible. Maybe my math is wrong?? Help!
How does it work when you set free shipping on a product above 35 but then you are running a sale that lowers it below the mark, so you eat the expense or Etsy removes the free shipping automatically? 🙏🙏🙏
I think if you have the general “an order above $35” free shipping, then they will have to pay for the shipping if it drops below 35. But if it’s the shipping PROFILE set as one with free shipping for that one specific listing, it will stay with free shipping even if it’s on sale and below 35. That’s the way I understand it. Does it make sense? :D
Question, does the shipping profile through printify on my Etsy automatically reflect the free shipping for the purchases over $35, Im confused, does Etsy automatically take off the shipping for the customer?
So I'm a pod'er as well... currently I have the free shipping on in my store....when customer checks out in Etsy they get free shipping over $35...when order pushes to printify you still pay for the item and shipping to customer...that's why people say raise your prices to cover the shipping it's going to cost you since printify does not give the free shipping just because Etsy is...hope that makes sense...so if customer orders 5 T-shirts from 5 different print provider...Etsy customer gets free shipping but you end up paying the shipping for all 5 print providers this you lose money
Can you explain this to me please Heather? If it’s “free shipping” than whose paying for the shipping since the customer isn’t paying for it? Is it coming out of the cost of the item?
i would always offer free shipping for buying over $50 on my Shopify store which usually worked pretty well. It's completely up to you though~ people will buy the product if they really want the product, free shipping or not at least the price isn't doubled compared to normal prices across the product type market you're selling in. Hopefully this helps! :)
Thank you for another great video. I love your Facebook group. Everybody is helping me so much as a new seller. I do offer free shipping and my sweatshirt prices look astronomical!! I raised them because I was in the negative with my first handful of sales. 😮I do believe I’m going to reduce my prices by five dollars and charge five dollars for shipping and see how it works. My question is this… How do you offer the free shipping for $35 plus orders when the sweatshirt prices are so high by the time you add profit in there it’s already over $35.😢Thx❤
This is great, but I still don't understand how you create a calculated profile since item and package weight are required. Where do you get that info? Thanks!
@@bscdesigns37745 It makes average guesses at the shipping prices. You always want to go back to that first automatic shipping profile, edit it with the correct prices that you got by using the calculator with all the fees to makes sure you earn profit & use that profile for all similar items.
Pretty much change all to "Free Shipping" in US & "Charged Shipping" everywhere else. Why? US is a weird place with poor education where nothing makes sense. Mostly because of the corporations who run the country & deliberately input changes that make people dumber for ease of control. The dumber the population, the easier they fall for marketing schemes. In rest of the world, charging for shipping is normal & no ones thinks twice about it. People are also smart enough to double check shipping prices if they seem too steep. So you better make fair prices.
Taking notes for my ADHD brain
1. Recommended: don't offer free shipping.
Customer psychology will view the total price as higher due to having to factor in shipping costs as opposed to simply charging for shipping
2. Sellers with a total under $20 but with paid shipping had better results
3. Experiment with your own shop to see what works
4. Any purchases over $35, provide free shipping as it encourages customers to buy more to "meet the quota" to qualify for free shipping
5.) Offer free shipping on products listed at $35 (such as hoodies listed at $40 each, as opposed to the point made in #4 where the customer buys multiple items to meet the $35 minimum to get free shipping)
I don’t offer free shipping and I’m having more than 60 order per day. I saw the difference when I went from free shipping to charge for shipping ❤ Best decision ever
@@beaglebutter yea it took my literally the whole day to figure it out..I got myself really confused..I also had to change the prices and my sale prices to match with profit margin.
What do you sell?
I've been trying to figure out how to remove my free shipping and change to free shipping on $35. I just can't figure it out.
@@ginadl8757 hey, I know this is six months later, but I have the same questions and just figured it out for myself. You do it in Etsy, at least that’s what I did. I selected like items and changed the shipping profile. For instance, if I was taking free shipping off of T-shirts, I would select all the T-shirts to my store and then find the, shipping profile for T-shirts. Then I would do that for mugs, hoodies and sweatshirts, etc.
I had some losses early on offering the free shipping with $35 purchase when I had orders for items that shipped from different companies. I came up with my own idea, which is “second shirt ships free”, and i just set the cost of additional shirt shipping to $0 on all my tees. The print company cost for second item is always really low, and this way I still recover some of the shipping charge.
Have you found that more customers are ordering two items with the free shipping of the second item? That sounds like a great idea!
@@jessicamcadam4630 Definitely! It’s a great way to minimize losses but still have a “free” shipping incentive.
How do you set the free shipping on the second shirt on Etsy?
I can only talk of myself. If i was buying an item on the past and i saw high shipping price, i'd always skip it and look for a cheaper shipping option.. so i think free shipping is a yes defenitly if you run ads.
I think a click to conversion rate is higher with free shipping...
And another reason for free shipping is:
If i am the buyer and i want to buy the product for sure, and i click on it and its free shipping, i buy it. Without overthinking.
You know, after taking away free shipping and adjusting my prices accordingly, I think that might have just been the problem for no sales all this time.
My prices look so much more appealing, and it looks as if Etsy automatically offers free shipping when you buy two items, that or it’s already preset to that, which is what I prefer anyways.
I’ll be posting soon hopefully if that was the problem the whole time ❤
Thank you Heather for sharing that. This video is exactly what I needed to hear, I have been thinking what you just shared in this video I just viewed. I know that as a shopper I myself try to find the best value and when I find something and put it in my cart, sometimes the shipping charges don't really matter to me, because we all know there is going to be shipping. I think maybe one advantage to free shipping would be a good example for is I have one product that is sold as a set of multiples of 10 or more and that may be advantageous to the customer to not have to pay higher shipping overall for multiple products that I have to input on a manual basis if that makes sense. Thanks again!
Had a 82$ order for my first order and cause of free shipping went -4$ after fulfilling order.
I need more details on setting up the prices for each size for those i want to offer free shipping on the 2nd items not the first item.
I had two multi orders of different items and different providers and my profit was lower because one item had free shipping (shirt) and the other (tote and mug) didn’t…..so they got free shipping because the order was over $35 and I made a very low profit as I had to cover two providers shipping costs
This also happened to me as well. In addition. Etsy gave the customer the option to have the items "priority mailed" to them. My question I'd. Is there a way to have certain items exempt from the "Free Shipping" of all your listings and be separate from the final checkout payment?
Hi Heather, thank you so much for making this video, it was so helpful. It really helps clear up the confusion on free shipping and pricing my items. Thank you!
I am so confused. The $14 is the profit you get when they pay the shipping. If you take charging for their shipping out of the equation, how can your profit double?
Thank you so very much for the info on this subject Heather! I dont offer free shipping as of now but will experiment with it. my shop is less than a month old lots of vies but no sales yet i am currently working on getting my first 5 star reviews. would you agree customers will not purchase for a store with 0 reviews?
Hi - really love your content! I also saw your video the other day about getting items into your Etsy shop to prepare for the holidays. I added some wonky items like Puzzles, etc. and those tend to have a shipping fee of like 19.00 😮. Do you offer free shipping on the puzzles in your shop as well? I wish POD would go with flat rate shipping…
Speaking of shipping, can someone Tell me if this makes sense. This is what is shown on the backend of my shop when I set for "free shipping" ---Orders $35 and over ship free to US buyers. Buyers in the US will not be eligible for this sale.--- How can shipping be free for US buyers who spend $35 and over but then US buyers not be eligible for the sale (free shipping)? This seems like a contradiction.BTW my shop location is set for the US, so this isn't a location issue. What am I missing here?
Do you have a tutorial on how to set Etsy shipping?
Bella Canvas 3001 t-shirt on Printify, shipping 1st item on printify its says 4,75$ but on etsy its says 5,38$ whats going on? why the prices are different can smbdy answer this ? Retail price on Printify is 18,65 but on etsy is 25,57 .. what in the hell is happening ?
How do I switch my products from free shipping back to customer shipping?
How do you set up free shipping over $35 or $40?
Hi Heather, I've had my Etsy shop for over 3 years with free shipping and do want to change some items that I think would do better without free shipping. It's been so long that I forget the process. Do I go to the specific published product I want to change on Printify and change it there? Also, Do I need to change anything on Etsy as well? Could you give me a quick refresher on the process. Thanks!!
As a new shop that is about to launch in a few days, I wonder what the best strategy is since I won't have any sales or ratings. Would, in that case, free shipping help instead of a discount? it's quite difficult to offer T-shirts under 20$ (after a discount) while being competitive. I suppose at the beginning the most important is to be validated. Some shops sell at crazy price tags and they apply 40% off. It's a bit disingenuous but if people buy it...
what if you already have stuff listed and want to change it to offer free shipping on the 2nd tshirt where do i make those changes. Does anyone know that has looked at these comments I would appreciate the advice I just want to be sure i make the changes correctly before updating it to etsy listings. FYI i am using printful as the print on demand store.
great information, thank you!
How do I determine shipping prices for selling notebooks from printify? I use free shipping for apparel but how do I calculate and determine for selling notebooks ?
Wow this is the best advice on the topic!!! idk why the only opinion I came across was always the one about customer’s psychology seeing “free” shipping as something to more like to choose. But there as you say is also the psychology of comparing the item’s price that needs to be considered! (Yes people are not stupid to count item’s total price in a cart :)) I experienced sometimes the “free” shipping as higher than if it was with paid shipping because if every item has free shipping from the same seller, then shipping for EACH item separately has to be included in that every item which means i pay more at the end. I’m personally turned off by high shipping when it comes to small stuff that clearly doesn’t offer tracking or the competition has lower price being based in the same country (jewelry, stickers etc.) But I’m happy to pay for shipping if I consider it “reasonable”. Thanks so much for the video, I’ve learned a lot and will apply it!!🫶
I got myself confused by changing free shipping to no free shipping and changing prices. Are the PINK colored shirt from Monster digital the same as ORCHID???
Could you do a video on how to change your listings from free shipping to having a shipping price? For the life of me, I cannot figure it out.
How do you set up the free delivery above a certain amount ??
yea Im even more confused. lol
hi Heather..how do some sellers on Etsy that put prices so low (less than $10 dollars) and also free shipping? If the cost of the shirt on Printify is about $10 and shipping is $4...that intrigues me
They might print their own shirts using a heat press, meaning that it is lots cheaper to manufacture the shirts so they can lower the price
@@PlanetPrints3d oh ok…thank you
How do we set up free shipping for over $35 purchases?
Hi Heather, thank you so much for all the valuable content you bring to us. QUESTION: Is there any point in posting christmas designs at this stage or is it already too late? I am torn because I am hearing that Etsy's algorithm takes 60-90 days to determine the quality of your listing and push it out to customers. What is your experience with that? Have you had new listings take off "over night" without any adds? Is that possible?
How do you add free shipping on every item, no matter the minimum sale??
I can only find the Free shipping Guarantee on $35 min, and its super annoying. HELP!
Set shipping to 0 in $ amount
So, if you choose to do the free shipping on orders $35 or more, do you add the shipping fees to all your products still since not all of your customers will be buying $35 worth of things, but they will be paying for the shipping fees that you tacked on and they'll be paying for their shipping fee? Some customers end up paying double the shipping.
Exactly. So you can then find a middle ground where you charge a little in between where you're not gouging your shipping paying customers twice and you're not losing money when shipping free over $35. This running a business ain't easy, is it?
I'm asking the same question, she doesn't answer :(
Hi Heather, love your channel! I'm really struggling with the shipping debate. I'd LOVE to pass the shipping on to the customer, BUT I've been playing with the numbers, and I can't figure out how NOT to lose money on bulk orders. Once they buy 3 or more shirts, the profit margin plummets. I just opened a shop and have heard that group orders are where it's at, but it doesn't make sense for me if the margins are terrible. Maybe my math is wrong?? Help!
THANK YOU
Can you explain how I can create a shipping profile for free shipping (to use for over $35 purchase)?
I believe Etsy automatically gives the buyer free shipping if over $35.
How does it work when you set free shipping on a product above 35 but then you are running a sale that lowers it below the mark, so you eat the expense or Etsy removes the free shipping automatically?
🙏🙏🙏
I think if you have the general “an order above $35” free shipping, then they will have to pay for the shipping if it drops below 35. But if it’s the shipping PROFILE set as one with free shipping for that one specific listing, it will stay with free shipping even if it’s on sale and below 35. That’s the way I understand it. Does it make sense? :D
should i offer free shipping to international orders?
Question, does the shipping profile through printify on my Etsy automatically reflect the free shipping for the purchases over $35, Im confused, does Etsy automatically take off the shipping for the customer?
So I'm a pod'er as well... currently I have the free shipping on in my store....when customer checks out in Etsy they get free shipping over $35...when order pushes to printify you still pay for the item and shipping to customer...that's why people say raise your prices to cover the shipping it's going to cost you since printify does not give the free shipping just because Etsy is...hope that makes sense...so if customer orders 5 T-shirts from 5 different print provider...Etsy customer gets free shipping but you end up paying the shipping for all 5 print providers this you lose money
Hi Heather! Could you please post a link to your Etsy shop? 😊
You are a goofball 😂 love your bloopers 🎉
So I downloaded Everbee but wanted to ask you a question. Why can’t I find reviews for Everbee? Makes me a little nervous to use it now.
They are out there why I bought it
Can you explain this to me please Heather? If it’s “free shipping” than whose paying for the shipping since the customer isn’t paying for it?
Is it coming out of the cost of the item?
It’s never really “free”. You have to incorporate the cost of the shipping into the cost of the product. So technically the customer pays both.
What if I have a Shopify store? should I still not include the shipping price or should I include it? 🙏
i would always offer free shipping for buying over $50 on my Shopify store which usually worked pretty well. It's completely up to you though~ people will buy the product if they really want the product, free shipping or not at least the price isn't doubled compared to normal prices across the product type market you're selling in. Hopefully this helps! :)
Just me? Or does anyone else think she looks like my wife Jennifer Anniston at around the 15:08 mark 😍
Thank you for another great video. I love your Facebook group. Everybody is helping me so much as a new seller. I do offer free shipping and my sweatshirt prices look astronomical!! I raised them because I was in the negative with my first handful of sales. 😮I do believe I’m going to reduce my prices by five dollars and charge five dollars for shipping and see how it works. My question is this… How do you offer the free shipping for $35 plus orders when the sweatshirt prices are so high by the time you add profit in there it’s already over $35.😢Thx❤
Never mind. I paused the video and sent that before watching the rest. You just covered what I sent🎉😅
what to do to increase sales
Do you ship international at all? How do you price shipping fees for that so you don't lose money?
Another Etsy seller here... International doesn't do free shipping... customers pay actual shipping costs.
I'm just shocked that BC3001 was $8.57 only 4 months ago :(
This is great, but I still don't understand how you create a calculated profile since item and package weight are required. Where do you get that info? Thanks!
you can find the information for each items shipping costs on your print providers website
@@aquamamma8282 once you list the print provider like monster it automatically makes the shipping profile
I am stuck on this right now lol
@@bscdesigns37745 It makes average guesses at the shipping prices. You always want to go back to that first automatic shipping profile, edit it with the correct prices that you got by using the calculator with all the fees to makes sure you earn profit & use that profile for all similar items.
Seeee... I gravitate towards "Free Shipping." haha For whatever reason I hate paying for shipping.
I had no sales on Etsy for 7days
❤❤❤
Pretty much change all to "Free Shipping" in US & "Charged Shipping" everywhere else. Why? US is a weird place with poor education where nothing makes sense. Mostly because of the corporations who run the country & deliberately input changes that make people dumber for ease of control. The dumber the population, the easier they fall for marketing schemes.
In rest of the world, charging for shipping is normal & no ones thinks twice about it. People are also smart enough to double check shipping prices if they seem too steep. So you better make fair prices.
Congratulations that you are getting married Heather! Would you like to buy my bridal shirt on Etsy? xD im jokingggg