SCAMMER ALERT: I have some scammers pretending to be me in the comments and asking people to message them on WhatsApp, this is not me and please do not message them! My course is now live any available for purchase but will ONLY be available on my official website Cassiyjohnson.com. Stay safe
I just opened my store last week, no sales yet =( But I got an email from CassiyJohnson and I got super excited thinking it was actually you. It wasn't. I was sad. Just FYI.
Great video Cassiy! We've experimented with both charging for shipping and offering free shipping in our shop and have had better luck with offering free shipping. However this video is making me want to split test in our shops again just to see what happens. Thanks for all of the value you bring to our community! Keep up the awesome work!
I'm testing this right now. A 1% shop owner who does an expensive paid course recommends not offering free shipping but using the $35+ option. Her logic is that it encourages more sales by incentivizing the customer to buy at least 2 items per order. I implemented that method about a year ago and found that it did increase my sales in that way. However, I know that nothing is permanent and I like to make sure I'm using current best practices. So I have one full collection on free shipping and I'll see what happens over the next 30 days. I'm planning to transition from Printful to Printify (but I'm currently in my 2nd trimester with baby #5 and a little too mentally exhausted to complete this monumental task. 😂). The benefit was that last month Printful paid your shipping costs if you agreed to turn on free shipping in your shop. It was a great month! Lol Their goal was to prove that free shipping works in increasing sales. But, ironically my sales increased after their promo ended and I went back to my paid shipping profile. 🤷🏽♀️ They're lowering their product costs this month too, btw, so I guess they're getting hit hard with so many people jumping ship to printify and other platforms. Thanks for covering this topic. More data is always helpful.
I was doing the free shipping over $35 for a few years. This past Christmas I offered free shipping and added it to the price of the product. Sales were cut in half!
I would be curious to know if these shops did offer free shipping and/or free over $35+ when they first started to gain traction and then turned it off like you mentioned about conversion rate.
Thank you for this video! I started doing free shipping in the middle of last year and initially my sales did well but after a slump from March this year, I started charging again. What I found when offering free shipping was that people would only buy one item from me. Now that I've reintroduced postage costs, I'm getting customers ordering more than one item again.
Thanks for addressing this Cassiy. I've recently turned off free shipping over $35 because I made a loss when somebody used one of my abandoned cart codes as well as the free shipping. I have seen an increase in views and sales.
Amazing timing! I have been offering free shipping but was considering turning it off as I am not making much of a profit as shipping cost are eating it up. This is my sign to change my free shipping policy. 😊 Thank you!
Thank you for this content, very interesting! I have been seriously debating about the shipping the last few days. I have free shipping on all my items and I just adjusted prices in my shops to compensate. As a shopper, I hate paying for shipping so I thought that was the way to go. However, when I see my products against others on the search pages, mine LOOK much more expensive (even if they are actually priced competitively!) Seems like there is a lot of shopper psychology behind this - what do they want more, a lower initial price or free shipping? I actually have two shops for different niches, so I think I will turn off the free shipping for one of the shops and see what happens. Thanks again Cassiy, your videos are always super helpful!
@@LifeMovesWithMichaelJRuss sure! I continued to price my items to offer free shipping and I just made my 900th sale on Etsy yesterday. I found that it was still the most attractive for customers and the easiest for my print on demand business.
You have helped me so many ways!!! I always follow your steps. Can you make a step by step video for shipping and listing for individual lists. That would help a lot! Thank you as always!
Hi Cassiy, I have a new shop, (February 2023), and I also followed the Etsy advise on free shipping. But I also find that my listings always seem more expensive. I got your expense calculator, thankfully I was able to really see what I was making, and adjusted everything. I'm going to try charging for shipping on some items, and see if anything changes. As always, thank you for sharing your experience, and for amazing tutorials!
Thank you so much for all your great content, Cassiy! You have been a tremendous help and inspiration! Also all your products, the free mini-course, the expense calculator and the holiday calendar, are fantastic for those of us that are starting this journey. Thank you again for giving us the opportunity to learn from and with you. You're a great coach. Wishing you continued success ❤❤
Thank Cassiy! I finally got my store reopened from Etsy! Ack! Just setting up my shipping profiles so this is perfect timing! ❤ Also, I bought your calendar and profit and loss package and absolutely love it! ❤❤❤
We don't offer free shipping under $35. Mainly to be competitive on price. Amazon offers "free" shipping but charges $120 per year for it. I think people understand that and have no problem paying a reasonable amount for shipping.
Thank you! I have been struggling with this with my new store as I've wondered if my prices were just seeming too high. Lots of clicks and views, but no sales. Reconfiguring.
I had paid shipping and changed to free shipping and my store completely tanked! I went back to my old pricing and it started to do better and now I make daily sales!! Kind of hesitant to take off the free 35 shipping though, I’ve had that for a while
So, am I correct is saying that you have stopped free shipping on everything and only have Free shipping on 2 items for everything in your shop? I am new at this and am seeing that the initial price people see on your listing is a determining factor in whether they click into your shop. Are you finding this to be the case?
@@CassiyJohnson thank you so much!! do i have to select each item and remove the unwanted options that were created by printify for me? thanks so much!
As a new Etsy seller, I'm learning the platform and developing strategies for my shop. Offering free shipping guarantee was one issue I wasn't sure about. Your research results and insight has helped me make a decision about the free shipping! Thank you, Cassiy!
Cassiy I love your videos you have helped me SO MUCH and will continue! I wonder if these stores have their own print facility at their homes as opposed to ones like myself that rely on the POD companies. That makes a difference.
Another great video! The prices still “get me” though. How are they charging $13.50 for a large shirt, $4.99 for shipping and making any kind of profit? I can’t compete with that😢
That particular store might not be selling POD and don't feel like you need to be the cheapest person out there. You want to be competitive but the more important part is having great designs that bring value to the search results and give someone a reason to click yours over someone else's!
@@CassiyJohnson thanks Cassiy! I always come to your channel when I need encouragement❤️ You are really great at teaching all things POD/Etsy, but what I love most is how you tell us to stick with it, and be proud of ourselves and that you are cheering for us!
Does this also apply for shops who are quite a bit newer without a larger following, I wonder. Maybe the free shipping "boost" doesn't work as well for the bigger guys, but I am tempted to do some A-B testing for this to see which listing for my very small shop gets higher views, etc.
I was thinking of taking off the $35+ free shipping and I just did after watching this. I have been using Etsy ads for all listings in my shop the last 2 months, which has helped alot in increasing traffic/sales (opened last Oct). I am wondering at what point should I get rid of Etsy ads for listings that have had them for awhile? I just became a star seller this month and have 269 listings in my shop so far. Thanks for another great video!
Hi Cassiy, I've been following your videos avidly, you're doing a great job helping us wannabe Etsy entrepreneurs - many many thanks! So, yesterday, I followed your instructions step by step, set up my Etsy shop, connected to Printify, set up payments, started work on shop settings and bang! less than 24 hours later, with no rhyme or reason, Etsy suspend my account. Notwithstanding which, they didn't even honor the 40 free listings through your link that I followed. I decided to start this print on demand gig to pay my hospital bills and as a replacement for my usual job which I can no longer do because of ill health. Even if my appeal is successful Etsy have built in a costly delay of a couple weeks. I've also heard from others that Etsy can be quite arbitrary in suspending accounts and most shop owners can expect a suspension at some time or another. Perhaps this issue could be a topic for one of your super videos? Thank you for everything you do - Here's to your next million!
Make sure that none of your products or tags have a copyright in it. Someone once said they took a picture of their model with a Coach bag against their created t-shirt and they got suspended. It took her a long time to figure that out but all she did was replace the questionable image and she got reinstated. I didn't get suspended but one of my designs 'disappeared' from Printify because the shipping info wasn't jiving between them and Etsy. Printify has the worst customer service so if you can figure it out on your own or through these RUclips videos you're better off. I was on the phone with them for 3 hours to finally conclude I had to set everything up while on Chrome. You probably need to double check your settings to find the cause. Hang in there you'll figure it out!
Hello! I’ve seen this post on fb as well and decided to give this a try in my non pod shop on Etsy that did have that 35$ offer and decided to remove this and all of a sudden my dead shop came to life again. But just like the post indicated, it was fine before but one day the shop went dead. In revenue for 3 years the sales total revenu is 75k. I don’t know if it’s a coincidence but it seems to be best without the free shipping over 35$. I can’t do free shipping for the POD because I ship to Canada and the US and price of shipping is more for Canada so it wouldn’t be fair for my US buyers.
I would recommend using the standard most of the time as people do value receiving their items pretty quickly and faster shopping times will likely give you a higher conversion rate on your listings of people that click your item and then buy it
I recently turned on the free shipping over $35 . I am a newer store but have gotten some sales since then. I have been worried about having it there and possibly losing some on it. Thanks for the video
Glad I could make this video for you, not positive it makes a difference but I think this research proves you don't have to have it on to be successful!
Am I making a mistake by offering my shirts at the same price for all sizes? It feels wrong to me to base a price on size. I just wanted to hear your thoughts on this. I have had friends get sticker shock when they see the shipping rate. It also does not help that Prinitify charges for every single item ordered.
It definitely makes sense to charge a little more for 2X and up since they cost you more money, you really only need a few extra dollars per item to help make it more profitable for you. As for charging for shipping, your friends aren't the people you want to do your research on, do they even shop on Etsy for example? Go do some research for yourself on what is currently working on the platform. Find some stores that have opened in the last 1-2 years and study what they are doing for their shipping prices and product prices. If you find 10-20 stores, I think you'll see MOST people are charging for shipping at least $3-$7, so this means that people are more than willing to pay it! I try to always make my decisions based on the research if that makes sense, then you never have to guess or go off of your own feelings!
Is it profitable to only sell in the US vs US + Canada vs + other countries? I just don’t know a lot about how the VAX thing (or whatever it’s called under printify taxes tab).
What about pricing? Is it better to have different prices for different sizes? To me it makes sense to keep pricing consistent across sizes but I notice a lot of shops don't. Which is better?
Hi! Love your videos. Just started my shop. Could you explain how to price shipping if someone buys 5 mugs vs 1 mug? I see you can add an extra fee for “additional items” sold of the same item on Etsy. Not sure what Printify charges for additional items.
Do you have a video for pricing? My issue is even when selling I feel I’m only making $4 per shirt after printing but my prices feel so expensive. I’m not sure how to balance it
Do you have a video detailing the actual cost of running a print on demand business? Like for example, if a customer orders a shirt, Printify charges your personal card to make the order. Then Etsy "pays you back" whenever they pay you, which occurs Maxximum only once a week. So for example, if you sold 20 shirts for $20 each in one week (plus $5 for shipping so $25), you would have to pay $500 and wait until the following Monday to be "paid back" by Etsy. Hopefully, the way I worded that made sense. Honestly, it can be very discouraging. Especially since POD is label to be a "low start up cost" business
Here is a video I did on the start up costs ruclips.net/video/0uYFmlTGh0k/видео.html You only have to get paid once weekly for your first 90 days, after that you can change it to pay you daily! Usually you aren't going to be selling tons and tons of shirts each week in the beginning anyways and you could just start one but not really list anything for the first few months if you are worried about it or sell a digital product to start in your store instead. I always just put the charges on a credit card anyways, that way by time you need to pay the bill, you've already been paid back by Etsy anyways. There is always going to be something not ideal or hard about starting a business, no matter which one you pick. So you just have to decide if this one is worth it for you or not!
When most sellers taught about free shipping, they refer to items that do not have a large shipping cost to begin with - like jewelry and t-shirts - but what about heavier items? I sell pottery with shipping costs that can range from$22 West Coast USA to $9 East Coast. My concern is that charging additional shipping costs on the heavier pottery or shipping costs to further away will deter buyers from ordering. At present, I do offer free shipping (on everything), but it makes my pottery look more expensive than many of my competitors. Any suggestions? Thanks!
Hey Cassiy! Is your profit calculator the same one included when you buy your new course? I've been wanting to purchase your calculator, but am thinking about the course, as well. Just curious. Thank you!
Hi Kaley! The calculator is not included in the cost of the course and is sold separate. Feel free to email me if you have any questions about purchasing the course
I offer free shipping on orders over $35. I’ve been debating on turning it off this week though since I’m only breaking even on hoodies as of now. The reason being they are just over $35 with my sale pricing and shipping them out of pocket means I don’t really make anything on those. I don’t have a ton of hoodies listed for that reason but one of my shop’s bestsellers is a hoodie. It’s unfortunate that I haven’t made any money on that though 😅. When I went to turn off the shipping guarantee on Etsy this weekend, that message popped up like “are you sure?” lol they remind you that it helps boost your business and so I couldn’t bring myself to do it 😅 I raised my price by $5. Better than nothing but still not a great profit margin 😬 I don’t know what to do about it except to continue not to focus on hoodies? I can’t imagine anyone would want to pay that much for one in order to make a decent profit but I’m afraid to mess with my store’s current flow. I started last year and things have been slowly but steadily improving each month.
Hi can you explain why etsy changes a shipping label fee when I use a print provider printify? Does printify use these labels to ship the product or is there a way to shut this off so label are not created? please and thank you in advance.
Thanks for the video! What are your thoughts on the loss leader pricing? It seems like the really successful shops all do it to grab buyers in. Is there any research out there to prove that it works better than "true" pricing? Thanks!
Cassiy, which one do you think is the best for oversized beach theme shirt? Bella canvas 3001 or gildan 5000? Im just afraid it would be too hot or something for summery vibes😅
Cassie - how do you process an exchange? If customer agrees to cover costs - how do send him the link for new one? If he orders it thru my shop it will give the 15% discount I'm running?
Definitely got me thinking of charging shipping now. Still a new shop but up to 7 sales now. Grinding to 100 lol. I do wonder how it would affect shirt duos like mommy and me shirts. Because printify charges shipping on the second shirt too but not as much. Do you know anything about doing the additional shipping charge? Like how much someone should charge?
Hi Cassiy I would love a video from you on shipping preference. All the shipping is confusing to say the least. Do I use USPS or FEDEX? Sometimes it requires 1-7 days shipping and then it says USPS is 2-5 days, but I don't want a customers product to be late. Any advice would be extremely helpful! Thanks 💚💚
@@genevieve5217 Thanks! I work 50 plus hrs a week and then do this on the side! But I find myself on the computer every chance I get, even late night 😂🤣 I’m obsessed now!! 💚💚
@TMarie That is me, too! II is a problem. 😂 I have a hard time pulling away! I took off the $35+ today and had three orders! Not sure if it is coincidence, but noticed Etsy also showed me more on the app according to my Etsy stats.
Thanks, Cassiy. I'm definitely inclined to try it. I've been running a series of experiments, one by one, in my shop this year, and charging for shipping was on my list to do in the near future. I wonder if it makes sense to start it with a section or two, or particular type item, and see how it goes? I guess I'm a little nervous of changing the whole shop at once 🙂
Yes that is totally fine to test different things and see what works best for you!! This is your business and your journey, you do what makes you feel most comfortable
One question I have, is that I do have the free shipping for orders over $35, But it says ‘you’re charging too much for shipping’. I only chose the shipping amount that Printify offers, I’m not increasing the shipping cost. So why does it say I’m charging too much?
Does etsy charge their sale fees based on the price or the total with shipping? If just price this would also be a way to reduce the amount of etsy fees?
Unfortunately Etsy charges one of the fees on their shipping as well. You have to make sure you give yourself a little extra to make sure that fee is accounted for. :(
Hi, trying to find a video on shipping costs, cant work out why my etsy store products have such high delivery costs. No one is going to purchase if they see delivery costs more than the product. Please help?
I've been offering free shipping on my entire shop and also had the $35+ promotion activated. I've deactivated it now but want to do a little more research before I reverse my free shipping policy. Would love to know if you offer FS in your shop? Maybe you've done a video on that already. I'll look around. :)
Hi Cassiy, I use SwiftPOD as my print provider but they have two fulfillment centers. One in CA and the other one in TX. Which of the two should I use in my shipping profile? I understand I need to put the correct zip code so that Etsy can provide correct shipping ETAs to customers. Hoping for your respons.
I would just choose California probably since I notice most items getting shipped from there. You are the one that is going to set the range for the shipping time and then the shipping tracking number will be shared with them automatically so they will have an exact information of when it will come.
Hi, I have a question regarding your other videos. If I save a phrase or graphic on canva to upload to printify using the jpeg, how can I get a transparent background? The background isn’t a issue for black or white shirts, but it is if I want to use other shirt colors. When I download with the png option and upload it to printify it says my upload is only a medium resolution and not a high resolution. Thank you for all of your videos I actually started an etsy shop because of your tutorials.
I am a senior and need help integrating Printify to Esty. I have looked at your videos and was able to open my Esty and Printify stores but they are not in the Esty store. I don't know what I have done work. I tried to change my email and now I can't get help from Printify because they need to verify the email. I just don't know what to do. Help! Thank you so much for sharing, you're really great.
I always make my price changes on Etsy! Here is a video I made on how to raise your prices when Printify raises their prices, so you can skip the beginning part and it should help! ruclips.net/video/JCqcBay21SM/видео.html
Hi Cassiy! I know this video is about shipping, however, I have a question regarding mockups, and color selections. I am interested in purchasing mockups that offer all colors, with size charts however, I noticed that the "names of colors on the t-shirts are printful names." Can I still use them for printify shirts? For example printifys "Bella Canvas 3001" orange shirt is named "Orange." While the chart and mockups that I want to purchase are referring to printful colors such as "burnt orange, heather orange, autum." I am really confused because I don't want to purchase the wrong mockup color selections that essentially do not match printify color selections, if this makes sense. Could you please assist me with this?
I’m a new shop owner. I have a pod through printing and have. Y products listed on Etsy. The problem I’m having is, Etsy charges my customer shipping and then printing takes shipping out of my profit. Why is Etsy even charging shipping when Etsy isn’t shipping anything.
Hello Cassiy , I started my store on 1st April and have listed around 250 items. Etsy says (on payment account page) that I have $55.83 due and my shop will be suspended if I don't pay it by May 22. I thought we were charged for listings every 4th month. I don't understand why Etsy is asking me to pay the amount after one month of starting my store. Could you please let me know what could be the issue here? I feel discouraged since I have only made 1 sale in 1 and a half month and I already have a $55.83 bill to pay.
Hi Cassiy- I'm creating designs in canva and every image is turning out blurry. Is there an easy way to make sure my print quality is 300 DPI in Canva? Thanks so much!
Hi Cassiy..I was just wondering if there any limit on the number of listings we can post on Etsy per day as a new seller?I have 150 t-shirt designs Ready to go for my General print-on-demand apparel store on Etsy but not sure if I can post all 150 per day or should I take it slow and post 50 designs per day for the next 3 days! I would appreciate your response,thanks!
Hi Cassie - I'm curious, you said you do free shipping but sell your shirts around $24.99? I'm selling mine around $22.99 to $24.99 but if I also did free shipping I'd only make 3 dollars per shirt. I should mention that I also have the 15% off sale going on. How do you see a profit on that?
I don't have the $35 Free Shipping turned on because I saw the issues also on FB. But on your advice I do offer free shipping on all my POD. Do you still offer free shipping on your listings? Because I use several different providers from Printify I learned the hard way when I wasn't offering free shipping. I got a really big order that just happened to be from 3 different providers. The shipping cost was sooooooo expensive. Luckily this was from a friend. I refunded some of her shipping. Now that I include the free shipping on all my listings, at least I get paid for shipping. My profit is less because I have to watching the listing cost. Thoughts?
I am so confused as to how some of these shops are offering free shipping and also pricing their shirts at what looks to me like $1 or $2 profit to them. I just feel like I can't price my shirts competitively enough. I have been doing free shipping and pricing my Bella and Canvas shirts at 24.95 to 28.95 for the 2x+ sizes. It looks like all of mine are on the very high end of pricing. Figuring out the right pricing is so frustrating.
You re probably mainly seeing peoples "low display price" like I showed in this video. But keep in mind two things 1. Some people aren't doing print on demand and have lower costs to fulfill but are doing all the work behind the scenes 2. You don't have to be the lowest price. If you only compete on price then what are you really offering. You want to be competitive but just being as cheap as other people won't get you the sales. Adding value to the search results and making great designs will get you the sales! Here is another video I made on how to compete with the low prices of other sellers ruclips.net/video/DSdBNp2nZuk/видео.html
Some prices of T shirts on Etsy can be puzzling to me. I see some Medium or Large T shirts for £12, £13 with free shipping & I wonder how these people make any profit..here in Uk shipping is £3.60 per T shirt
What would your thoughts be on the topic of charging a flat fee for shipping no matter the POD product, and the difference can be covered in your product price?
Hi Cassiy, I was waiting to hear what your personal experience is with offering Free Shipping - Yes or No? How do you manage it in your store? Not sure maybe there is a video on it? Let me know!
Hi Cassiy! I am new to Etsy and a subscriber to your channel. I know you said that you don't share your shop with people because that's how you support your family. So how can we let people know about our Etsy shops without actually exposing it, if that makes sense! Please help!😊
I did free shipping for my first but that was also three years ago almost now. I started a new store recently and just hit 150 sales in my first 2 months and am charging shipping and not doing the guarantee either
@CassiyJohnson Understood:) Is it possible that you would not need to offer free shipping in your new store because Etsy bumps you up in the Algorithm -- due to being a legit 2nd store owner?
SCAMMER ALERT: I have some scammers pretending to be me in the comments and asking people to message them on WhatsApp, this is not me and please do not message them! My course is now live any available for purchase but will ONLY be available on my official website Cassiyjohnson.com. Stay safe
I just opened my store last week, no sales yet =( But I got an email from CassiyJohnson and I got super excited thinking it was actually you. It wasn't. I was sad. Just FYI.
Ugh so sorry about that, the scammers are the worst :( Wishing you the best on your journey though!! @@jasonevans1978
Great video Cassiy! We've experimented with both charging for shipping and offering free shipping in our shop and have had better luck with offering free shipping. However this video is making me want to split test in our shops again just to see what happens. Thanks for all of the value you bring to our community! Keep up the awesome work!
Thanks Brenon, always good to hear from you! Etsy is always changing and evolving so doesn't hurt to try it for sure!!
I'm testing this right now. A 1% shop owner who does an expensive paid course recommends not offering free shipping but using the $35+ option. Her logic is that it encourages more sales by incentivizing the customer to buy at least 2 items per order. I implemented that method about a year ago and found that it did increase my sales in that way. However, I know that nothing is permanent and I like to make sure I'm using current best practices. So I have one full collection on free shipping and I'll see what happens over the next 30 days. I'm planning to transition from Printful to Printify (but I'm currently in my 2nd trimester with baby #5 and a little too mentally exhausted to complete this monumental task. 😂). The benefit was that last month Printful paid your shipping costs if you agreed to turn on free shipping in your shop. It was a great month! Lol Their goal was to prove that free shipping works in increasing sales. But, ironically my sales increased after their promo ended and I went back to my paid shipping profile. 🤷🏽♀️ They're lowering their product costs this month too, btw, so I guess they're getting hit hard with so many people jumping ship to printify and other platforms.
Thanks for covering this topic. More data is always helpful.
I was doing the free shipping over $35 for a few years. This past Christmas I offered free shipping and added it to the price of the product. Sales were cut in half!
That's a highly significant result! And if you sacrificed price wise to adjust for more sales, you're still losing.
So you started charging shipping again and reduced product price?
I would be curious to know if these shops did offer free shipping and/or free over $35+ when they first started to gain traction and then turned it off like you mentioned about conversion rate.
Thank you for this video! I started doing free shipping in the middle of last year and initially my sales did well but after a slump from March this year, I started charging again. What I found when offering free shipping was that people would only buy one item from me. Now that I've reintroduced postage costs, I'm getting customers ordering more than one item again.
This is really helpful! Thank you for sharing!
Thanks for addressing this Cassiy. I've recently turned off free shipping over $35 because I made a loss when somebody used one of my abandoned cart codes as well as the free shipping. I have seen an increase in views and sales.
Thanks for sharing your experience, it's interesting to try different things and see what works best!
Amazing timing! I have been offering free shipping but was considering turning it off as I am not making much of a profit as shipping cost are eating it up. This is my sign to change my free shipping policy. 😊 Thank you!
Glad I could make this at a good time for you!
Is anyone else experiencing huge delays in the shipping times from Monster Digital?
You are the most informational RUclips personality out there. Thank you for sharing all of this information. It is SO helpful and SO appreciated.
Thank you for your sweet comment
Thank you for this content, very interesting! I have been seriously debating about the shipping the last few days. I have free shipping on all my items and I just adjusted prices in my shops to compensate. As a shopper, I hate paying for shipping so I thought that was the way to go. However, when I see my products against others on the search pages, mine LOOK much more expensive (even if they are actually priced competitively!) Seems like there is a lot of shopper psychology behind this - what do they want more, a lower initial price or free shipping? I actually have two shops for different niches, so I think I will turn off the free shipping for one of the shops and see what happens. Thanks again Cassiy, your videos are always super helpful!
It has been 10 months since this post. would you be willing to share your results? Thank you!
@@LifeMovesWithMichaelJRuss sure! I continued to price my items to offer free shipping and I just made my 900th sale on Etsy yesterday. I found that it was still the most attractive for customers and the easiest for my print on demand business.
@@RachelRusher thank you for your reply! It helps me a lot. I wish you many years of exciting success and much more!🙏🏽👏🏾👏🏾👏🏾😎
You have helped me so many ways!!! I always follow your steps. Can you make a step by step video for shipping and listing for individual lists. That would help a lot! Thank you as always!
Great data! Clothing is the easiest and cheapest thing to ship. I would love to see how this impacts not clothing related Etsy stores.
Hi Cassiy, I have a new shop, (February 2023), and I also followed the Etsy advise on free shipping. But I also find that my listings always seem more expensive. I got your expense calculator, thankfully I was able to really see what I was making, and adjusted everything. I'm going to try charging for shipping on some items, and see if anything changes. As always, thank you for sharing your experience, and for amazing tutorials!
Thank you so much for all your great content, Cassiy! You have been a tremendous help and inspiration! Also all your products, the free mini-course, the expense calculator and the holiday calendar, are fantastic for those of us that are starting this journey. Thank you again for giving us the opportunity to learn from and with you. You're a great coach. Wishing you continued success ❤❤
I agree I have learned so much from her videos I watch them over and over!! ❤️
Thank Cassiy! I finally got my store reopened from Etsy! Ack! Just setting up my shipping profiles so this is perfect timing! ❤ Also, I bought your calendar and profit and loss package and absolutely love it! ❤❤❤
Thanks for your support
We don't offer free shipping under $35. Mainly to be competitive on price. Amazon offers "free" shipping but charges $120 per year for it. I think people understand that and have no problem paying a reasonable amount for shipping.
Yes I agree!
Thank you! I have been struggling with this with my new store as I've wondered if my prices were just seeming too high. Lots of clicks and views, but no sales. Reconfiguring.
I recently took that off as well, and I've had an order everyday this month so far! Maybe there is something to it
Congrats on your consistent sales!
I had paid shipping and changed to free shipping and my store completely tanked! I went back to my old pricing and it started to do better and now I make daily sales!! Kind of hesitant to take off the free 35 shipping though, I’ve had that for a while
So, am I correct is saying that you have stopped free shipping on everything and only have Free shipping on 2 items for everything in your shop? I am new at this and am seeing that the initial price people see on your listing is a determining factor in whether they click into your shop. Are you finding this to be the case?
please can you explain how to only ship to specific countries via printify
When you go to set up your shipping profile on Etsy, just delete any countries that you don't want to sell too!
@@CassiyJohnson thank you so much!! do i have to select each item and remove the unwanted options that were created by printify for me? thanks so much!
I can’t stop watching you!! You are a true educator! Thank You
Aww you are so sweet!! Thank you for this super nice comment
As a new Etsy seller, I'm learning the platform and developing strategies for my shop. Offering free shipping guarantee was one issue I wasn't sure about. Your research results and insight has helped me make a decision about the free shipping! Thank you, Cassiy!
Can i ask what you decided and whether it has worked for you? Thank you!
Lovely you, professional and talented in relaying information, thank goodness for you xx
Cassiy I love your videos you have helped me SO MUCH and will continue!
I wonder if these stores have their own print facility at their homes as opposed to ones like myself that rely on the POD companies. That makes a difference.
Thanks for this video! I have your profit calculator and use it DAILY as I build my new store. I appreciate your expertise!
Love your videos been binge watching them.
So glad you're enjoying my videos
Another great video! The prices still “get me” though. How are they charging $13.50 for a large shirt, $4.99 for shipping and making any kind of profit? I can’t compete with that😢
That particular store might not be selling POD and don't feel like you need to be the cheapest person out there. You want to be competitive but the more important part is having great designs that bring value to the search results and give someone a reason to click yours over someone else's!
@@CassiyJohnson thanks Cassiy! I always come to your channel when I need encouragement❤️ You are really great at teaching all things POD/Etsy, but what I love most is how you tell us to stick with it, and be proud of ourselves and that you are cheering for us!
Does this also apply for shops who are quite a bit newer without a larger following, I wonder. Maybe the free shipping "boost" doesn't work as well for the bigger guys, but I am tempted to do some A-B testing for this to see which listing for my very small shop gets higher views, etc.
I was thinking of taking off the $35+ free shipping and I just did after watching this. I have been using Etsy ads for all listings in my shop the last 2 months, which has helped alot in increasing traffic/sales (opened last Oct). I am wondering at what point should I get rid of Etsy ads for listings that have had them for awhile? I just became a star seller this month and have 269 listings in my shop so far. Thanks for another great video!
thank you for taking the time to research and film! As always you provided great info! Have a good day.
I so appreciate your no-nonsense, straightforward approach. So helpful.
Hi Cassiy, I've been following your videos avidly, you're doing a great job helping us wannabe Etsy entrepreneurs - many many thanks!
So, yesterday, I followed your instructions step by step, set up my Etsy shop, connected to Printify, set up payments, started work on shop settings and bang! less than 24 hours later, with no rhyme or reason, Etsy suspend my account. Notwithstanding which, they didn't even honor the 40 free listings through your link that I followed.
I decided to start this print on demand gig to pay my hospital bills and as a replacement for my usual job which I can no longer do because of ill health. Even if my appeal is successful Etsy have built in a costly delay of a couple weeks. I've also heard from others that Etsy can be quite arbitrary in suspending accounts and most shop owners can expect a suspension at some time or another. Perhaps this issue could be a topic for one of your super videos? Thank you for everything you do - Here's to your next million!
Make sure that none of your products or tags have a copyright in it. Someone once said they took a picture of their model with a Coach bag against their created t-shirt and they got suspended. It took her a long time to figure that out but all she did was replace the questionable image and she got reinstated. I didn't get suspended but one of my designs 'disappeared' from Printify because the shipping info wasn't jiving between them and Etsy. Printify has the worst customer service so if you can figure it out on your own or through these RUclips videos you're better off. I was on the phone with them for 3 hours to finally conclude I had to set everything up while on Chrome. You probably need to double check your settings to find the cause. Hang in there you'll figure it out!
Hello! I’ve seen this post on fb as well and decided to give this a try in my non pod shop on Etsy that did have that 35$ offer and decided to remove this and all of a sudden my dead shop came to life again. But just like the post indicated, it was fine before but one day the shop went dead. In revenue for 3 years the sales total revenu is 75k. I don’t know if it’s a coincidence but it seems to be best without the free shipping over 35$. I can’t do free shipping for the POD because I ship to Canada and the US and price of shipping is more for Canada so it wouldn’t be fair for my US buyers.
I stopped offering free shipping on my shirts. People seem to be price shopping a bit.
Thanks for sharing Cynthia!
I have been wondering about this and whether I should take my $35+ free shipping off. Thank you so much for the info!
Glad I could help!!
Was it helpful to get rid of +$35 free shipping?
@@LifeMovesWithMichaelJRuss Yes! It was! I don't know why, but I immediately started getting more sales at that point in time.
Did you lower your prices to reflect subtracting the shipping costs? Perhaps that might have been why. Thank you for your reply.🙏🏽🙏🏽🙏🏽
Also what about the new Economy shipping price? Should We use that one or the standart shipping?
I would recommend using the standard most of the time as people do value receiving their items pretty quickly and faster shopping times will likely give you a higher conversion rate on your listings of people that click your item and then buy it
I recently turned on the free shipping over $35 . I am a newer store but have gotten some sales since then. I have been worried about having it there and possibly losing some on it. Thanks for the video
Glad I could make this video for you, not positive it makes a difference but I think this research proves you don't have to have it on to be successful!
Very, vey helpful video! thank you so much! I already have your spread sheet and gonna start using it soon.
I can't wait to start your program! Do you also have information on how to set up your business? Tax information would be great! TIA
how you set up the cheapest price on your listing?
And does an Etsy customer look first for free shipping or for the item details.
Do you have any videos on changing the shipping profile for all of your current listings in bulk?
Am I making a mistake by offering my shirts at the same price for all sizes? It feels wrong to me to base a price on size. I just wanted to hear your thoughts on this. I have had friends get sticker shock when they see the shipping rate. It also does not help that Prinitify charges for every single item ordered.
It definitely makes sense to charge a little more for 2X and up since they cost you more money, you really only need a few extra dollars per item to help make it more profitable for you. As for charging for shipping, your friends aren't the people you want to do your research on, do they even shop on Etsy for example? Go do some research for yourself on what is currently working on the platform. Find some stores that have opened in the last 1-2 years and study what they are doing for their shipping prices and product prices. If you find 10-20 stores, I think you'll see MOST people are charging for shipping at least $3-$7, so this means that people are more than willing to pay it! I try to always make my decisions based on the research if that makes sense, then you never have to guess or go off of your own feelings!
TY you so much for your insight. Definitely got me rethinking my strategies
@@CassiyJohnson
Is it profitable to only sell in the US vs US + Canada vs + other countries? I just don’t know a lot about how the VAX thing (or whatever it’s called under printify taxes tab).
What about pricing? Is it better to have different prices for different sizes? To me it makes sense to keep pricing consistent across sizes but I notice a lot of shops don't. Which is better?
Hello. Do you have a video that explains in detail how to do product research based on what is currently selling successfully?
Hi! Love your videos. Just started my shop. Could you explain how to price shipping if someone buys 5 mugs vs 1 mug? I see you can add an extra fee for “additional items” sold of the same item on Etsy. Not sure what Printify charges for additional items.
Do you have a video for pricing? My issue is even when selling I feel I’m only making $4 per shirt after printing but my prices feel so expensive. I’m not sure how to balance it
Yes I do have a video on that, here is the link for you! xruclips.net/video/0svQyUl7dQc/видео.html
@@CassiyJohnson Thank you so much!!
Do you have a video detailing the actual cost of running a print on demand business? Like for example, if a customer orders a shirt, Printify charges your personal card to make the order. Then Etsy "pays you back" whenever they pay you, which occurs Maxximum only once a week. So for example, if you sold 20 shirts for $20 each in one week (plus $5 for shipping so $25), you would have to pay $500 and wait until the following Monday to be "paid back" by Etsy. Hopefully, the way I worded that made sense.
Honestly, it can be very discouraging. Especially since POD is label to be a "low start up cost" business
Here is a video I did on the start up costs ruclips.net/video/0uYFmlTGh0k/видео.html
You only have to get paid once weekly for your first 90 days, after that you can change it to pay you daily! Usually you aren't going to be selling tons and tons of shirts each week in the beginning anyways and you could just start one but not really list anything for the first few months if you are worried about it or sell a digital product to start in your store instead. I always just put the charges on a credit card anyways, that way by time you need to pay the bill, you've already been paid back by Etsy anyways.
There is always going to be something not ideal or hard about starting a business, no matter which one you pick. So you just have to decide if this one is worth it for you or not!
This is really interesting and helpful! Thanks for doing the research and sharing!😊
When most sellers taught about free shipping, they refer to items that do not have a large shipping cost to begin with - like jewelry and t-shirts - but what about heavier items? I sell pottery with shipping costs that can range from$22 West Coast USA to $9 East Coast. My concern is that charging additional shipping costs on the heavier pottery or shipping costs to further away will deter buyers from ordering.
At present, I do offer free shipping (on everything), but it makes my pottery look more expensive than many of my competitors. Any suggestions? Thanks!
Hey Cassiy! Is your profit calculator the same one included when you buy your new course? I've been wanting to purchase your calculator, but am thinking about the course, as well. Just curious. Thank you!
Hi Kaley! The calculator is not included in the cost of the course and is sold separate. Feel free to email me if you have any questions about purchasing the course
I offer free shipping on orders over $35. I’ve been debating on turning it off this week though since I’m only breaking even on hoodies as of now. The reason being they are just over $35 with my sale pricing and shipping them out of pocket means I don’t really make anything on those. I don’t have a ton of hoodies listed for that reason but one of my shop’s bestsellers is a hoodie. It’s unfortunate that I haven’t made any money on that though 😅. When I went to turn off the shipping guarantee on Etsy this weekend, that message popped up like “are you sure?” lol they remind you that it helps boost your business and so I couldn’t bring myself to do it 😅 I raised my price by $5. Better than nothing but still not a great profit margin 😬 I don’t know what to do about it except to continue not to focus on hoodies? I can’t imagine anyone would want to pay that much for one in order to make a decent profit but I’m afraid to mess with my store’s current flow. I started last year and things have been slowly but steadily improving each month.
maybe go down $1 on your hoodies price wise so they are just under the $35. Just an idea
Hi can you explain why etsy changes a shipping label fee when I use a print provider printify? Does printify use these labels to ship the product or is there a way to shut this off so label are not created? please and thank you in advance.
I’m new in opening a store and was wondering do you use Etsy shipping prices or do you put your own shipping charge?
Thanks for the video! What are your thoughts on the loss leader pricing? It seems like the really successful shops all do it to grab buyers in. Is there any research out there to prove that it works better than "true" pricing? Thanks!
You'd have to split test this yourself to find out for sure but if a lot of the top shops are doing it, there probably is a reason!
Cassiy, which one do you think is the best for oversized beach theme shirt? Bella canvas 3001 or gildan 5000? Im just afraid it would be too hot or something for summery vibes😅
What about returns and Exchanges?😅
Cassie - how do you process an exchange? If customer agrees to cover costs - how do send him the link for new one? If he orders it thru my shop it will give the 15% discount I'm running?
Definitely got me thinking of charging shipping now. Still a new shop but up to 7 sales now. Grinding to 100 lol. I do wonder how it would affect shirt duos like mommy and me shirts. Because printify charges shipping on the second shirt too but not as much. Do you know anything about doing the additional shipping charge? Like how much someone should charge?
If my store is only a month old and I have the free shipping set up does it make sense to give it more time before playing around with pricing?
Hi Cassiy I would love a video from you on shipping preference. All the shipping is confusing to say the least. Do I use USPS or FEDEX? Sometimes it requires 1-7 days shipping and then it says USPS is 2-5 days, but I don't want a customers product to be late. Any advice would be extremely helpful! Thanks 💚💚
I charge shipping but also had the guarantee shipping over $35. I just turned it off. Thanks for the info Cassiy !!! ❤
I hope you see positive results from the change!
@@CassiyJohnson me too!! ❤️ I just started last month and already had 8 sales this week! So hopefully more will come in soon!! 💚
@@tmarie6390 Wow! Those are great results! Congrats!
@@genevieve5217 Thanks! I work 50 plus hrs a week and then do this on the side! But I find myself on the computer every chance I get, even late night 😂🤣 I’m obsessed now!! 💚💚
@TMarie That is me, too! II is a problem. 😂 I have a hard time pulling away! I took off the $35+ today and had three orders! Not sure if it is coincidence, but noticed Etsy also showed me more on the app according to my Etsy stats.
Thanks, Cassiy. I'm definitely inclined to try it. I've been running a series of experiments, one by one, in my shop this year, and charging for shipping was on my list to do in the near future. I wonder if it makes sense to start it with a section or two, or particular type item, and see how it goes? I guess I'm a little nervous of changing the whole shop at once 🙂
Yes that is totally fine to test different things and see what works best for you!! This is your business and your journey, you do what makes you feel most comfortable
One question I have, is that I do have the free shipping for orders over $35, But it says ‘you’re charging too much for shipping’. I only chose the shipping amount that Printify offers, I’m not increasing the shipping cost. So why does it say I’m charging too much?
Does etsy charge their sale fees based on the price or the total with shipping? If just price this would also be a way to reduce the amount of etsy fees?
Unfortunately Etsy charges one of the fees on their shipping as well. You have to make sure you give yourself a little extra to make sure that fee is accounted for. :(
So if we offer free shipping for sales over $35 we end up having to pay the shipping right? Instead of the buyer
Hi, trying to find a video on shipping costs, cant work out why my etsy store products have such high delivery costs. No one is going to purchase if they see delivery costs more than the product. Please help?
I've been offering free shipping on my entire shop and also had the $35+ promotion activated. I've deactivated it now but want to do a little more research before I reverse my free shipping policy. Would love to know if you offer FS in your shop? Maybe you've done a video on that already. I'll look around. :)
Hi Cassiy, I use SwiftPOD as my print provider but they have two fulfillment centers. One in CA and the other one in TX. Which of the two should I use in my shipping profile? I understand I need to put the correct zip code so that Etsy can provide correct shipping ETAs to customers. Hoping for your respons.
I would just choose California probably since I notice most items getting shipped from there. You are the one that is going to set the range for the shipping time and then the shipping tracking number will be shared with them automatically so they will have an exact information of when it will come.
@@CassiyJohnson Thank you so much for responding! Been searching for answers for days now. You are awesome!
Hi,
I have a question regarding your other videos. If I save a phrase or graphic on canva to upload to printify using the jpeg, how can I get a transparent background? The background isn’t a issue for black or white shirts, but it is if I want to use other shirt colors. When I download with the png option and upload it to printify it says my upload is only a medium resolution and not a high resolution. Thank you for all of your videos I actually started an etsy shop because of your tutorials.
I am a senior and need help integrating Printify to Esty. I have looked at your videos and was able to open my Esty and Printify stores but they are not in the Esty store. I don't know what I have done work. I tried to change my email and now I can't get help from Printify because they need to verify the email. I just don't know what to do. Help! Thank you so much for sharing, you're really great.
Cassiy,
If you do this and want to change your pricing to reflect... would you change it through Printify or through Etsy?
I always make my price changes on Etsy! Here is a video I made on how to raise your prices when Printify raises their prices, so you can skip the beginning part and it should help! ruclips.net/video/JCqcBay21SM/видео.html
Very interesting! I offer free shipping but now I might consider testing it on some listings. Maybe do some A B testing to gather some insight.
Hi Cassiy! I know this video is about shipping, however, I have a question regarding mockups, and color selections. I am interested in purchasing mockups that offer all colors, with size charts however, I noticed that the "names of colors on the t-shirts are printful names." Can I still use them for printify shirts?
For example printifys "Bella Canvas 3001" orange shirt is named "Orange." While the chart and mockups that I want to purchase are referring to printful colors such as "burnt orange, heather orange, autum." I am really confused because I don't want to purchase the wrong mockup color selections that essentially do not match printify color selections, if this makes sense.
Could you please assist me with this?
I’m a new shop owner. I have a pod through printing and have. Y products listed on Etsy. The problem I’m having is, Etsy charges my customer shipping and then printing takes shipping out of my profit. Why is Etsy even charging shipping when Etsy isn’t shipping anything.
Hello Cassiy , I started my store on 1st April and have listed around 250 items. Etsy says (on payment account page) that I have $55.83 due and my shop will be suspended if I don't pay it by May 22. I thought we were charged for listings every 4th month. I don't understand why Etsy is asking me to pay the amount after one month of starting my store. Could you please let me know what could be the issue here? I feel discouraged since I have only made 1 sale in 1 and a half month and I already have a $55.83 bill to pay.
Hi Cassiy- I'm creating designs in canva and every image is turning out blurry. Is there an easy way to make sure my print quality is 300 DPI in Canva? Thanks so much!
Hi Cassiy..I was just wondering if there any limit on the number of listings we can post on Etsy per day as a new seller?I have 150 t-shirt designs Ready to go for my General print-on-demand apparel store on Etsy but not sure if I can post all 150 per day or should I take it slow and post 50 designs per day for the next 3 days! I would appreciate your response,thanks!
Hi Cassie - I'm curious, you said you do free shipping but sell your shirts around $24.99? I'm selling mine around $22.99 to $24.99 but if I also did free shipping I'd only make 3 dollars per shirt. I should mention that I also have the 15% off sale going on. How do you see a profit on that?
I’m a newbie. I offered all products free shipping. It isn’t working.
I don't have the $35 Free Shipping turned on because I saw the issues also on FB. But on your advice I do offer free shipping on all my POD. Do you still offer free shipping on your listings? Because I use several different providers from Printify I learned the hard way when I wasn't offering free shipping. I got a really big order that just happened to be from 3 different providers. The shipping cost was sooooooo expensive. Luckily this was from a friend. I refunded some of her shipping. Now that I include the free shipping on all my listings, at least I get paid for shipping. My profit is less because I have to watching the listing cost. Thoughts?
Should i open pod shirts business on etsy,its worth that? Or its to much hard? Can really make full time income?
You are so very welcome, thanks for watching!
I am so confused as to how some of these shops are offering free shipping and also pricing their shirts at what looks to me like $1 or $2 profit to them. I just feel like I can't price my shirts competitively enough. I have been doing free shipping and pricing my Bella and Canvas shirts at 24.95 to 28.95 for the 2x+ sizes. It looks like all of mine are on the very high end of pricing. Figuring out the right pricing is so frustrating.
You re probably mainly seeing peoples "low display price" like I showed in this video. But keep in mind two things
1. Some people aren't doing print on demand and have lower costs to fulfill but are doing all the work behind the scenes
2. You don't have to be the lowest price. If you only compete on price then what are you really offering. You want to be competitive but just being as cheap as other people won't get you the sales. Adding value to the search results and making great designs will get you the sales!
Here is another video I made on how to compete with the low prices of other sellers ruclips.net/video/DSdBNp2nZuk/видео.html
I wonder why a top seller - suddenly did better turning off free shipping??
Some prices of T shirts on Etsy can be puzzling to me. I see some Medium or Large T shirts for £12, £13 with free shipping & I wonder how these people make any profit..here in Uk shipping is £3.60 per T shirt
What would your thoughts be on the topic of charging a flat fee for shipping no matter the POD product, and the difference can be covered in your product price?
That's totally fine, that would probably be the easiest way for you to do it so you don't have to have multiple shipping profiles!
@@CassiyJohnson Would that also be more appealing from a customer's perspective? To potentially have a higher conversion rate?
Could you show me your store? Are you based in the UK or USA?
Hi Cassiy, I was waiting to hear what your personal experience is with offering Free Shipping - Yes or No? How do you manage it in your store? Not sure maybe there is a video on it? Let me know!
As always great video
Thank you!
Thanks!
no, but i was doing so good, opened and sales were going smoothly...then it just stopped. everything stopped, no likes no nothing..
Arr you going to stop offering free shipping Cassie?
Hi Cassiy! I am new to Etsy and a subscriber to your channel. I know you said that you don't share your shop with people because that's how you support your family. So how can we let people know about our Etsy shops without actually exposing it, if that makes sense! Please help!😊
If you want to share it on your Facebook then I would make your Facebook and posts completely private if you are not friends with someone!
Did you offer free shipping per item or free shipping over $35 to get your first 100 sales?
I did free shipping for my first but that was also three years ago almost now. I started a new store recently and just hit 150 sales in my first 2 months and am charging shipping and not doing the guarantee either
@CassiyJohnson Understood:) Is it possible that you would not need to offer free shipping in your new store because Etsy bumps you up in the Algorithm -- due to being a legit 2nd store owner?