Exposing DoorDash’s Pay Discrimination (Proof)
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- Опубликовано: 4 сен 2024
- In this doordash driver video, I talk about if some dashers are being paid more than other drivers for the same offers. This investigative video does a deep dive into how some drivers are getting far less pay on doordash than others. Why is this happening? Are you being affected? This video gives more than 10 examples of base pay discrimination. This is one you're not going to want to miss...
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#ThanksPam
Thanks Pam!
Definitely, thanks, Pam. This information is essential for drivers
#thankspam
thanks pam pam
Pam has higher ratings obviously lmfao 🤣
This is why I have no loyalty to any of these gig apps!
That's the way to be!
I love doordash
People are too obsessed with spark they won't go to other apps even if it's sinking
The main problem I have with the way Doordash passes around the lowball offers letting them sit for hours sometimes before the pay is high enough to be worth taking is it's a huge safety concern. I've been on a few deliveries before late at night and pulled up thinking it sure would be nice if they left a light on so I can see. Then some pissed off dude comes out in his boxers yelling at me "What the hell are you doing on my porch in the middle of the night?" I overheard one girl telling her husband to call the cops because someone was outside when she saw the flash on my camera go off cause I had to snap a picture in the dark. Turns out that the reason they didn't leave the light on is because it was freaking daytime when they placed the order.
This is why I don't dash after 9pm anymore no matter how busy it is. It's only a matter of time before Doordash gets someone killed because some homeowner thinks the driver is a thief in the middle of the night and comes out shooting. When these people order food at 5pm and it still hasn't arrived at 9pm, they call and get their refund and go to bed. They're not expecting someone to show up in the middle of the night to deliver an order that was placed 5-6 hours earlier. There is absolutely no excuse for Doordash to be putting us in dangerous situations like this.
Yea that’s crazy
TRUE THAT
AMEN
HALLELUJAH.!!!
I'm a sub-contractor in construction and i have noticed that it doesn't matter what you subcontract, all the companies want to treat you like an employee but call you a sub-contractor because its more convenient / profitable for them.
I'm so glad I don't do this crap anymore. Advice to everyone reading this. Find something else. You are being exploited. Unless you like being exploited...
Thank you for the great content Zach!!
And for exposing this deplorable filth which they call a business practice.
Totally agree...had to give this gig work up. The offers have gotten so laughable it's ridiculous. I wish you can before denying the offer u can send them the middle finger 🖕 emoji. These companies are a JOKE. Back to working a regular full-time job with benefits
Who ever accepts these ridiculous offers is hurting everyone ...if people didn't lower their standards, they would have to raise the offers. What choice would they have ?? Wake up people
This is very similar to what I've been experiencing with getting the same order twice. The other day I got $4.00 for 6 miles. Decline, kept driving towards the restaurant, but no intention of going there. 15 seconds later I get the SAME order (same GPS path and everything) but now it's $3.75. You could argue it's closer but I don't think that was it. Supposedly offering the same order more than twice could be considered harassment in the IC rules, so they of course DROP the amount so it's technically a "different" order. In what world would a driver decline a low order and then decide to accept when the amount even lower than it was before?
I've seen what you're describing once. Don't get me wrong... I see the same order over and over, but I've only seen them drop the pay on the same offer once. Dirty tricks...
Or they try to hide it in a stack so we won’t notice.
The same has been happening to me! I always thought a decline prevented it from coming back at all, let alone coming back at a LOWER rate!
@@ZachDrivesFast I will say that I've declined an order, and seen the same order come back for $1.75 more less than a minute later. But, that was only once, and it was a year or two ago.
My guess is that Zack typically was accepting the order more often when he got it after it popped up after Pam declined it. The AI figures Zack will accept the lower offer whereas Pam will not, hence the discrepancy. They do this gamification bullshit all the time in their race to manipulate us to take garbage.
ONE time Uber offered my son [in my car] $30 for 5 deliveries from drug store and his phone accidentally refused. [He was so upset] and it came to me for $27. Seriously. That happened.
Then he got in your guts
Great work Zach on this experiment! Definitely not surprised by these findings as Doortrash has always been shady.
Thank you, Larry! I hope all is well.
This the best video by far exposing doordash. I don't care about uber eats because you don't have to keep any A.R. to get online. Cheers mate!!!
If I had the money and I could afford it I'd sue them in a heartbeat.
Good luck with that, because when you started with Doordash, you agreed to a arbitration agreement if you thought about suing. Don't think Doordash doesn't have the best lawyers money can buy.
@@gearsofwar3xXx No shit Sherlock. I don't have the money to anyway otherwise I would.
@@gearsofwar3xXxread
@@luigiprovencher Aren't you just the most courteous and levelheaded person ever.
@@gearsofwar3xXx and you're a moron.
Wow.. that's crazy. Thank you for this video. This is why I am not scared to decline, decline, decline.
I enjoyed working door dash at first but…. 🙄. I used to get a lot of offers. I had to take a break because I was taking care of my mom who is 82 and in and out of the hospital…. 6 surgeries total over the summer. Now that I’m home and trying to dash it’s absolutely ridiculous🤬
That was very kind to take care of your mom like that. DD has been a joke lately for a lot of people it seems like.
Treasure every moment with your mom. I lost her last year to pancreatic cancer and in 3 weeks, she was gone. Concentrate on your mom for now and spend as much quality time with her. That's the best compensation u will ever get. ❤❤🙏🙏
Stop the steal!
Thanks to both You and Pam. By the way my wife and I do this together and we have done this experiment while sitting stationery with the phones side by side. We have seen the same thing. Different pay and different mileage on the same orders. I will say it once more: The character, or lack thereof, of a business is a direct reflection of the owner's character!
Great work. We need more reporters like you instead of shill like Pedro/Bentley.
Thank you Zach and Pam, excellent detective work and evidence documentation and presentation. You are making things better for us all with your exposure of this. ❤
I appreciate the kind words! This one was a tough video to make, so believe me, we are grateful that it's resonating.
That's the messed up thing about DD. You get a good order for $15 going a few miles. The pay is high, so it might be a hidden tip order. Only for you to find out for some reason on this order DD decided to show the entire tip amount and then other times DD hides tips over $4/5. It's so much harder to make an educated guess on which order will be worth it and which won't
I live in Central Florida and mainly a retirement community and I know door dash gets a shitload of business when I first started as a dasher I was making &100-150 a day now 6 months later I barely lear $30 a day I know part of that is because there are lots of new dashers but are they screwing me over for the new dashers, it darn well feels like it. I am on dashing till I get my business of the ground but they making it harder on me. Thanks Pam.
Hey, Zach. Thanks for continuing to speak the truth and back it up with proof about how shady AF DD is. 100% right that people should not let the apps abuse them, but should abuse the apps to our benefit wherever possible.
Sounds like you might want to check with a lawyer to see if you have a lawsuit (either individual or class action).
Did I miss one or was it not the man getting a lower offer 100% of the time regardless of distance or who got the first vs second offer?
@@seanwelch007 What he fails to account for is, every driver has a UNIQUE modifier for the estimated amount of time it would take to complete the order based on driving tendencies and how well they navigate the drop off points (navigating apartment complexes, ect.)
These two drivers get the same orders, with the same total mileage back to back, as we can see. What we CAN'T see is, based on the data of all of their previous deliveries, the algorithm expects one driver to be faster than the other, hence they will spend less time active on the job. This is why their pay offer is slightly lower. Again, basepay looks at total miles and time expected for THAT driver.
Yeah, I wonder why someone didn't sue them way before now if this has been going on a while.
Something I have noticed in our area in AZ is my Mr and I will get an offer for $8.75. No + or other indication of more to be added. We will accept and while he is driving I will review the rest of the order for items and destination the total at the top will change to $9.75. We will then get the second total in payment when completed. No, I don't have screen shots. I figured they were just the hidden tips coming through and displaying early.
That's really strange though! If you end up getting screenshots, please do send them my way! I'd love to see that.
Did earn by Time, had to take a 22 mile order was hoping it was good, was 11$ I feel like a fool
Hey Max! Oof... That one hurt to read.
You don't get paid by the hour.. it's still 4 dollars and tip..
Yep
@@ai-scottberry-411they have 13.50 an hour plus tips in my area. But they tell you up front it's lower tipping orders due to making 13.50 an hour
I dashed for the first time today. It said $18/hr. I made $8 for an order that took 40 minutes total. I feel absolutely robbed 😮😢
Funny thing about my recent shop and pay. Got a $24 for 4 items at Dollar general. However, both pickup address had Hwy 544 but one was in Myrtle Beach other in Conway, Conway being 10 miles to Dollar General and 5miles back to customer or there abouts. Here, we can go to any DG we want, thereby saving me 11 miles. Of course if I didn't know this I would have not accepted order. Shop and delivering took me 11min. As Kim likes to say, "score". As always, thanks. You've helped me a lot
I notice the pattern was "Pam gets and declines order, then you get a smaller offer", with a case of :"you get and decline order, and then Pam got a larger offer". In all those cases, Pam saw a larger offer than you. I would be interested to see if there were any times you got a larger offer than Pam. If not, it makes me think the algorithm thinks you will take lower offers than Pam - I'm guessing it's something in your stats or history. I've suspected this for a while.
To me all it tells me is that doordash pays females more then males. Not including the other part of the video being stealing tips.
It was the same way with my ex and myself on UE. Her pay was always more every declined offer no matter which of us had the original offer
@@MarkIrwin02 That's interesting, as I almost always make more than my wife and daughter, even for the same time period. My thinking is that I'm better at declining bad orders than they are, while still keeping my AR up around 80-85%.
@@johnathonmcalister6645 I don't know for sure what is going on. But for sure it's not good for us drivers.
uber and lyft absolutely do this
i tested it and one day i never took an offer that would put my ratio below $30 an hour
eventually they started only sending me rides above that ratio
but by the next day? back to getting garbage offers like $2 for 20mins of work
Great observations and detective work!! One thing that irritates me is when you accept a shop and deliver for a set amount and arrive at the store to start shopping, you get a message that the customer has added to the order and that the offer has been adjusted to compensate for the extra time. Yet, the pay remains exactly the same for shopping the extra item(s). Seems like they are violating the agreement of the offer. I see the offer as a "mini" contract. They are in violation of contract. They take advantage of the fact you already drove to the store and went inside to start shopping and are likely just to "suck it up" on your dime.
Yep, and when I still did s&p orders, 100% of the time they were out of the items they added, for some unknown reason.
@@joerocker3029 and it always leaves you with an " I've been scammed feeling" when that "recently added" item is a case of water going to a 2nd or 3rd floor apartment.
NEVER take an upside down order. Be discriminating and you'll get served better offers. It's the algorithm. They have a sucker list.
Nice video.
Hey Zach , love the video.
Im a Dasher in Oregon and there was an outage/ massive system error that screwed me over as well as other drivers ( not sure if in my area or nationwide) on 10/21/2023 at the time of the dinner rush. The app has been acting screwy since. I was wandering on your take , why this could have happened. It was soo bad DoorDash emailed me to “ explain” / apologize. I have the email and screenshots of the error for proof. Support was 0 help during this time and the hoops I had to jump through just to do my scheduled dash took over an hour to do. Thanks and looking forward to your next video.
Same day in Illinois my app showed my area as very busy (dark red) and dash now was available. I had just finished up with some other responsibilities and it was right around 630 pm CST, dinner rush so I selected dash now to begin earning for the evening. The app offered 2 end times, I selected one and received an error message that there were no slots available, try again later.
The area still appeared in the app as very busy, dash now still available, tried again, this time the error stated I was scheduled to dash at 6:30 therefore I couldn't dash now. Basically, support had to remove the scheduled dash since I couldn't start it, edit it, or cancel it, and I couldn't dash at all, so I ended up just running another app that night after about 12-15 minutes of effort to get it working.
Support is little to no help in most situations and the offers aren't good enough to fight 1.5 hours, unpaid, (missing the rush anyway) just to get started.
The Equal Pay Act of 1963 is a federal law that prohibits employers from paying different wages to men and women who work under similar conditions and whose jobs require the same level of skill, effort, and responsibility. The Equal Employment Opportunity Commission (EEOC) enforces these statutes.
The Equal Pay Act requires that:
Men and women in the same workplace be given equal pay for equal work.
Jobs need not be identical, but they must be substantially equal.
Job content (not job titles) determines whether jobs are substantially equal.
ive done this same exact scenario dashing with a friend and and had the same results!! Im so glad im not the only one who noticed. and btw the both of us are Top Dashers.
Oh Shoot, I had always had an idea Doordash was doing this to drivers. Thanks Pam for helping the truth come out!
Since this whole thing is run by AI, it knows what kind of pay your after on a daily basis, it knows how far you want to drive, it knows which restaurants you will and will not go to.....it is all knowing! You can't beat it.
Thanks Pam! 😊 And, thank you Zach!!!!!
I will not ACCEPT pharmacies,department stores,supermarkets,sporting goods stores.and pet supply stores! Difficult pick ups,and next to impossible or impossible drop offs in my area!
I notice this too, I notice I will get great offers when there no other drivers in my area. But when I see more driver the pay is a lot less for all the orders. So now I’m going to go work for someone else
Dude you need to start makimg those true crime videos. Your voice is perfect for it.
I've got a side project in the works ;-)
Thank you for the kind words!
Hiring, pay, age discrimination.
ive seen orders go up when no one was accepting it and when someone accepted it and then dropped it it reset back to the minimum it was at first
Thank you both for this. Not a driver nor a customer, but I love it whenever corporations get exposed.
Thanks Pam.
My wife and I both drive for Uber Eats, and she always gets higher pay offers for the same gig. Makes me not want to drive for them any longer.
As long as it makes it in the house, and not to another driver. Me and my wife see this all the time with doordash😊. The Irony
Sparks basepay is starting to be hot disgusting garbage as well. I just got an offer for a TRIPLE for $7.40… a f*cking TRIPLE.
Thanks Zack ,excellent informative video for the drivers . Unfortunately both companies suck and will alway s take advantage of us ,and the more and more trickery they have up their sleeve the less i want to work for any of them. Thanks to you and Pam another one of their tricks is again revealed with proof
Thank you Pam. I have not experienced this. But I am being robbed on EBT. 12.25 hr plus peak. Total 16.25hr. order was 32 min active. My pay was $2.90. like wtf.
I feel you with your thoughts on EBT. It's a way to get bad orders delivered without having to bonus them.
I've noticed this in my market as well. Also I've seen low ball orders come back through with lower mileage, yet I'm in the same spot...I take screenshots constantly!
Bro you need way more subscribers! Love the channel! Keep up the great work!
I appreciate that!
I would still like to see the rest of your stats. What if she had a much higher customer rating, or completion rate, etc. Those MAY play a part, please tell us your stats. Or they may know she needs more to take an offer, or they just pay girls more? This is crazy.
We are pretty much the same in all the stats.
I'd like to see the actual stats as well
Yes I have experienced this. I also get the same crappy order sent to me several times in a row even though I declined it from the start.
Thanks to the both of you
I left DoorDash as of December 2022 after giving them a try last year. Went back for one day this year to see if it had improved. No it was worse. Goodbye for good.
I have no idea what other drivers are being offered. Lately I've been getting stupid offers. $4 stacked offers. Still too many no tip offers.
This smells like a lawsuit
This is what we call "equitable pay", because of the "gender pay gap" between men and women, and men are the oppressors and should be paid an equitable amount, not an equal amount. /sarcasm
Thank you for this, Zach!!!
One of the best things I've ever heard. You say in any video? Is it a legally need to be forced to change or they won't. Moore driver's knee to recognize that they need to legally be forced to change. And we should advocate for the lead for them to legally be force to change by further paying as better first off. Ask driver's wheel, be advocating for all these apps. To be legally forced to change. I hope you can teach state that in a in hammering down in your videos that they legally need to be forced to change. And that driver should fly out advocate for the law to passed.. They will never change otherwise. For me, personally, I can't stress. You know how powerful and how much more drivers need to hear that and Stop being Afraid of the Law. And I really hope that I hear you say this in more and more videos.
Pay Descrimination for what ?
Time to address these people publicly
Thank you for sharing information. I have noticed that also. It's sick.
Doordash algorithm is negotiating with each driver individually to create an order most profitable to doordash and most likely to make it to the customer promptly. Also base pay will go up after a certain amount of declines, but each driver is rated differently and most likely "learned" as to what they are likely to accept.
I heard somewhere during corporate training (at a brokerage firm) that $8.00 is less attractive then $7.75 because of the .75 (the way the brain processes numbers) kind of goes back to stuff like Walmart and their .97 cent items. It’s not the amount, it’s the way our “urgency sensors” in our brains view offers of all kinds. Of course I could be wrong, but I think DD may jerk the numbers around to different levels to different people with number changes. I think of it like a weird version of an MBTI test. Remember: DD has a lot more info on us than we probably know about.
Doordash has been proven to charge iPhone users more on the customers side as opposed to Android users, any chance of there being something there for the Dashers side as well? Maybe even for Phone Services as well? I know it sounds like tinfoil hat theory but I am curious if that has something to do with it.
That's a great question... I'll talk to Pam and see if she's down for another experiment.
@@ZachDrivesFastYou know I'm up for anything!
Had the same order come thru twice tonight with same pay….I switched my phone to airplane mode to stop this corrupt practice from DD….I knew it would keep coming back because I had it happen before….when I called CS…agent said I should delete the app and reload….I just did a reload yesterday! In airplane mode their upside down multiple attempts to get a no tip order delivered is NOT in my business plan🙈🥺
Has Pam historically been more selective in the orders she has taken? (specifically higher $$ per mile)
We both are pretty picky actually...
@@mykidsbowl7 I knew he was, and I assumed you were , just wondering who has a higher standard for orders, and if that plays in.
Just curious if perhaps base pay is in some way tied to vehicle type/fuel consumption? 🤷♀
I live in an oversaturated area. I get top dasher just to get the scheduling. If they take away that I'll probably just go work for Domino's. At least there I won't have to use my own car
Since when do you not use your own car at Dominos?
The more the customer tips, the less doordash pays
I never would have thought the same pick up order would have different pay , you would think the system would add money to the next person after you declined .
I multi-apps all the way. I don't have loyalties to any gig apps. I make $160-$250 a day or $1000-$1500 a week.. I'm done. Usually by Sat ir Sunday, I hit my goal and I stop driving. Just keep it simple.
I know they are ripping customers off with taking receipts out of bag. That’s so wrong! Tks for advice and Tk you Pam❤
DoorDash is my least favorite. I tend to accept more order from Uber Eats and I feel like they genuinely care more. It’s never a hassle when chatting with support.
Hey Zach!
Hope you're doing well!🎉❤ Another excellent annalysis n comparison on gigging!🎉❤ Take care n may all your shifts be prosperous and stay safe my friend!🎉❤
I've witnessed this alone driving for Uber. I'll see a trip on their trip radar scam, ignore it, and the a moment later it comes back with either slightly higher or lower pay.... I don't get it. I have screen shots too and and I will be making videos soon that I can't wait to hear your feedback on. Thank you for all you do... I'd like to start a movement to unionize delivery drivers. It might be the only way we can get this thing to work for us.
I’ve seen this many times in my area , first it comes in for 21$ then it comes back around for 19.50. Same exact order and mileage I was wondering the logic behind this. I thought it was suppose to go up if it wasn’t chosen.
They'll send you the same order over again and 25 cents less after less than a minute or a couple tenths of a mile closer. UE does the same thing, they'll lower it by.30 and lower it again the closer you get or give a different cross street and it's the same delivery. I've seen stacked orders go down with an additional trip and mileage. They'll change stacks around offering less with more miles making you thinki it's a totally different offer.
I think when someone’s accepts and then unassigns it goes back down to the original pay. Then back up by about 25 cents every decline after it gets declined so many times.
Thx Pam!!!
You mentioned Door Dash stealing tips it’s much easier for them to do so since they started the crappy pay by the hour which in my market is a LAUGHABLE $11 an hour and it’s not even true hourly pay it’s broken down per order so nobody sees what that order is actually paying. It may of paid $14 with the tip but the driver on hourly will make $5.50 if it takes a half hour ( for simple math) I know it doesn’t take that long. And they say we get 100% of tips but how would we even know how much tip was actually on it? But you see what I mean, so what does door dash do with the rest of the money from that I order? I mean $11 an hour when our local McDonald’s pays $15 an hour. Someone at door dash didn’t do their research. But the crazy thing is people in my market are doing this!!
Well said Zach my acceptance rate is just above 30 percent on Uber Eats and it’s definitely based on proximity like you said..I just take what I think is good delivery based on mileage to pay ratio..and thanks Pam
Thanks Pam & Zach, appreciate your efforts, good content to watch over this free meal I'm chowing down on rn 😏😈😂
with uber, they offered a 'map ride' where whoever clicks it first gets it, the pay was $9.25 i did not take it
3 seconds after it times out?
the same ride shows up again but as "exclusive" where only i can accept it, the pay changed to $8.13
uber gives even the same person different pricing for the same exact ride
How is the base pay different between you and Pam while in the same Market?? Great video by the way , will mention it on my next video.
Hey Dino. We're still trying to figure that out.
#ThanksPam
Im on the hwy. I got an order for 19 dollars 20 miles. I guess the app figure i would have to go all the way around. Long story short, it was a sonic (1 ocean water) to be delivered right across the street. Basically 19 dollars for 1 mile. Makes me think
i have seen this happen. I got an order and i declined. I was still driving down the road and ended up closer to the restaurant and it went DOWN. Im like thats so fucking shitty door dash
Agreed I use the app to benefit myself by paying bills that happen to be more than I budgeted.
This is gig work. I realize there are some cases where ppl have to live of this income temporarily... hopefully...or to make ends meet but it shouldn't be a regular means of income. Best thing to do is get a regular job and use all these driving apps to supplement your income but not the main source of income. Just my opinion though
@@kristinkarleskint2106 Exactly!
I've been offered 2.25 for 16 miles one way wow beyond ridiculous
This is why I don’t care about AR , it’s all BS
Hey do this because of no federal regulations. Today and yesterday week on uber eats, offers are based strictly on tips, no base pay
Have seen the same here in Australia
Unbelievable.
This is insane! Thanks for the info. I may try this out with my friend Jennifer.
Let us know what you find!
Bro, do it!
So someone told me when I started to never put yourself on the schedule and only do dash now because they pay you more when you dash now vs scheduled shift. I don’t know if this is true but I would be interested to know. Did one of you schedule yourself for that time frame and the other do dash now?
Scheduled is better, it is,tested and proven.
#ThanksPam Another great video Zach! It's clear...they like Pam more than you! lol In jest I want to say it's because she doesn't have a youtube channel with nearly 14K subs that regularly exposes DD's BS...but I wonder if there's a real reason. Do you have more Lifetime Deliveries? Because it often seems like they want to phase out the more experienced drivers.
I was wondering about Lifetime Deliveries too
I have about 1500 more than Zach. I'm coming up on 4000
@@mykidsbowl7 Maybe that's why you get better offers? nothing else really makes sense.
Uber does the same thing. I noticed 1 year ago, my girlfriend got $7.50, and then it bounced to me at $6.97
I know you were in the same car but if you were traveling, then the mileage amount includes you getting to the place and delivering it so if you were traveling then by the time that got back to you, you were closer to the place so they took 25 cents off. That makes sense to me
Hey Zach, I'm in your same market and I just got an email from DoorDash the other day saying the base pay is going down to $2 per order even on stacked orders.
I never saw that email but it's obviously true!
me and my friend noticed this when we used to dash together somethings definitely messed up in the system
i got the same old navy t-shirt too. cost me $2 when it was on sale.
Haha nice. That's actually what I paid for this one too if I'm not mistaken. I got mine at a thrift shop though.
Thanks Pam! And Zach!
Ive signed off on 4 times inarow and got same order ranging from 6.75-10.25 all diff offers. This is old old news all we can do is bendover at this point
Need to do a video on how doordash stays light orange so anyone can dash when ever making the dash now perk irrelevant
Many times i declined an order by letting it time out and i would drive a little distance down the street or be in the same area and get the same offer for less pay.