DoorDash Customers, It’s NOT Personal…
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- Опубликовано: 19 июл 2024
- Have you ever wondered why DoorDash Drivers don't accept your order? Is it because dashers are spoiled, entitled or are flat our trying to ignore you? Probably not... This video talks about why a doordash driver may opt to decline your order. Spoiler... It's usually because you didn't tip. It should be on DoorDash to pay drivers fairly, right? Right! But that's never going to happen... This video exposes several dirty tricks DoorDash uses to mislead both drivers and customers... Think you're paying a lot in fee's? Of course you are... However, you'll be shocked to learn how little drivers make when customer's don't tip.
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As long as drivers accept NO TIP orders customers will continue to NOT TIP. DRIVERS, QUIT ACCEPTING NO TIP ORDERS..
It’s true but now some people do earn by time and can only cancel one order am I right
@@abrahamlopez1388 They shouldn't do earn by time unless they are happy with the "hourly" pay that's being shown and tips don't matter.
If you multi app or use DD as side gig then you can more easily cherry pick.
Actually you're wrong. This would still occur. 9/10 times when I get a no tip order, it's because it's thrown in a stack I accepted. Basically tipping customers are subsidizing no tip customers...
Thank you!
This is the exact result DoorDash has engineered. The customers point the finger at dashers, the dashers point the finger at customers, the top-dashers point the finger at cherry-pickers and the cherry-pickers point the finger at top-dashers. The finger is being pointed everywhere except where it belongs - at DoorDash. Textbook divide and conquer.
💯% AGREE!!
I couldn't have said it ANY better myself!
well said!
Door Dash needs the finger
Agreed I don’t need to comment anything more.
Never had a tipper falsely accuse me of stealing their food.
why not, it's free
Yes sir!!!
Yup
yea thats why i dont do earn by time on DD because of all the nontippers
I love it how customers say that you should another line of work. If everyone were to quit no orders would be delivered
Bahaha...truth! I think a lot of people reach for the first 'counter' they can come up with when they hear something they don't like.
20 years ago the only thing delivered was pizza. Everybody survived. Delivery is not a necessity.
Consumers are wising up and getting their food using other means. Like cooking at home or picking up takeout food themselves. People are tiring of throwing their money away for an over priced sub standard service. The local pizza joints have gone back to using their own drivers and decided to cut out the middle man and are getting used to being more profitable again. The tips are there too, I know a driver that makes 100-150 a night during weekdays working a 6 hour shift, and up to 300 a night on weekends, that's just in tips. The pizza place he works for pays him 50 bucks per shift to cover his gas. He averages over $1000/week and works Tuesday-Saturday. He tried door dashing for 2 weeks and couldn't afford to keep the job.
@@dagger4146 a lot of people don’t understand the costs it takes to do delivery. I do DoorDash because I have a unique situation, and it provides me the means to survive. I used to be an accountant and auditor so the math part comes easy to me.
It is very easy with DoorDash or Uber or GrubHub to lose money doing deliveries. in order to make money you have to have a plan and you have to be able to see it through. Doing delivery for a restaurant is a much better job for most people as you said you can make much better money. But you don’t have to be as strategic to be successful as if you do something like Doordash.
Some consumers may be choosing not to use it anymore, and that is their choice. But people are ultimately lazy and indulgent, and there will always be a market for delivery of something other than pizza. 😂😅
Life is hard. It’s harder when you are stupid enough to deliver food.
I had a "real job" for 46 years. Now retired for over five years and looking for something to do. It feels good to be getting paid for doing something instead of doing nothing.
For me it's simple:
Customer (A): tipper
Customer (B): non-tipper
I do not accept (B) offers and wait for (A) offers.
If you do not tip or regard tipping as excessive in the event of wanting your food delivered promptly to your door, then consider that your driver/delivery person is not compensated in ANY way outside of the $2 delivery pay. They have good reason to pass on your offer in the offer screen. They have good reason to accept the offer after yours with a tip included. Try adding a tip next time and see how much better the experience is. It might surprise you.
It's not personal, it's time management.
Good to know. However, I usually do no tip, and pay in cash when delivered. I was hoping my cash tip would keep it out of door dash's grubby little hands. Figured green was better than digital. Catch 22 I guess.
@@sasquach33Admirable, but your order is going to sit at the restaurant because drivers don't know you're tipping in cash.
It shoudnt be called a tip in the first place. This should be a bid to have your order delivered.
Yes 💯! We need transparency all the way around for Drivers & Customers!
I think that one change would take away a lot of the animosity both sides feel.
Nobody is going to give you transparency when they don't have to. Know your worth.
@@RD-ce6bb I know my worth however I don’t think some of the customers have a clue where all the fees are going, maybe if they had transparent it might help with their decision to tip.
I love the recent "$6.75+" orders. How does doordash know this order will pay more if we accept the order even when it's usually a few cents more? It's because DD is hiding the total tip amount. Deceptive practices
Gig work is my main source of income during law school. I usually just do enough to pay my monthly expenses (20 ish hours per week). However, I don’t need gig work for survival because I have enough money set aside. I choose to do it so I don’t have to spend as much of my nest egg. And it gives me an excuse to get out and take a break from studying!
You're wise to have money set aside and not dip into it. For me personally, I find driving almost therapeutic. This has become even more true as I have become less reliant on it financially.
Must be nice to inherit generational wealth!!!
Same. I have two sources of income, and my personal car is at the shop. The high expense isn't enough to pay it off, so I have a rental and I'm maintaining the low cost of the rental by doing deliveries. If I didn't, my entire other two checks would go towards that, but the small part time on the side gig helps me get through the payment and keep the rental
It sounds like either way, everyone is screwed. 🤦🏽♀️
everyone except door dash.
It’s all a big scam
I much appreciate the drivers and shoppers for what they do,I am a customer myself. Here a ideal for tipping,take 100.00 and put that to the side. Now you have 100.00 for that month so tip.
On behalf of drivers everywhere, we appreciate you! I like what you're saying. Create a budget and when you splurge...splurge, but stick within that budget. Thank you for your support!
This is exactly what is going on. Picture two people that are aware of each other, but their backs are to each other. Like in public. The company's represent a third person that sneaks in and then kicks both people in their rear ends, then runs off. The two individuals turn around to see no one there, thinking each other did it. And then start fighting while the third person is off laughing.
Jason, you articulated that so freaking well! I'm dying 😂
@@ZachDrivesFast I am a person of words LMAO
Fantastic analogy, LOL!
Customers if after watching this video you still think its ok not to tip I suggest you save the $ on jacked up menu prices and exhorbitant fees and drive to the restaurant yourself. Im a full time EMT student and I cannot afford to serve you for an insulting $2 especially when you live 20 miles from the restaurant or there is a blizzard. Honestly if you were in my boots you wouldnt do it either, you would expect fair compensation.
David you win the internet today! Incredibly well said!
I'm thinking with all those fees DD could pay the drivers more, but why would they when these $2.00 orders are getting picked up and delivered. Great video Zach!
Thanks Dan! Good to hear from you. As long as they're getting the orders delivered, they'll never pay us more.
@@ZachDrivesFast Thanks Zach! Who are these drivers delivering orders at a loss? Makes no sense! Maybe they do it for fun. lol
@@danwilhiteIllegals
@@danwilhitemostly people trying to get their AR up or other reasons- it’s certainly not because they want to 😅
The bottom line is this. Who ever delivers (at own expence )and accepts a $2 $3 or $5 order is the problem. Not Doordash and not the customer is to blame. You are.
Here is an example : today at lunch time I declined every low ball order, then I went home . Who else does this?
If everyone did this there would be no problem.
Ultimately many drivers just don't know they're not required to take out the trash. I've spoken with a lot of drivers and a few even thought they were actually employees of these companies! There is a fundamental lack of understanding from some drivers and the companies do nothing to correct this.
That may be true Zach but it doesn't change the fact that they are the problem and the company will NEVER do anything to correct this because it's a cash cow.
Door Dash can and regular does wait for tipping orders to come in from DD that will be delivered to a closer enough area to another orders from a no tipper... that's been sitting. That no tip order is stacked into the tippers, it gets delivered. In practice we could all decline no or low offers but Door Dash can still force a no tip order into a well paying stack of tippers. Happens to be on the regular. I feel bad for the tippers because they're subsidizing cheap skates.
@@ZachDrivesFast This and DD sneaks in no tip orders, into stacks of well tipping orders that look like a nice offer to the door dash driver, which it is, but ultimately what happened = tippers subsidized a cheap skate.
You spelled this out exactly! And anyone disputing it either works for the company or just wants to hear themselves talk. I wish these gig apps would start marketing themselves for what they are and that is a 'luxury" service. They are praying on a large percentage of the population into thinking that they could and should afford to use this app frequently.
I wish the gig apps would stop calling it a tip because its not technically a tip, everyone at this point is familar with the slogan no tip no trip. the gig apps just need to be honest with themselves and the customer and call it a Service bid, its not a tip, its a bid to get a driver.
@@pepsilove6306 the best is that they offer priority service for people who have had to wait while two other orders were dropped off last time they ordered and they figure a couple or a few extra bucks make it a safe bet that the arrival time won’t change, depending how fast the restaurant gets moving. Meanwhile, I don’t know about anyone else, but I have never received a priority order at least that I knew it was paid for as priority. The only thing I can think is they just don’t put priority orders with any others ever? Or if they do they’re both at the same restaurant and the other ones been waiting a while and they put the priority one dropped off first. I don’t know, but I mostly do single orders because usually the stacks are not worth the hassle of worrying about not really mixing them up because you get used to the fact that that’s not so hard to keep them separate and just remember which is the first one (I’ve actually never had a triple let alone a quadruple) but mainly because somebody’s gonna be waiting longer and who are they gonna blame? If not the driver.
Plus, they usually piggybacking off a good order and combining it to make a much less appealing offer get picked up. And you know sometimes if it’s 450 and it’s going like 600 feet more OK cool. But the only time I ever take a double is if they’re going from the same restaurant and not too far apart. Most of my doubles have been a single and then add on so I can actually see the additional distance between the two. I guess I would accept a double (aside from two restaurants right next-door to each other going to the same house or a second order from the same place going to the same house- maybe they forgot to order something or somebody else in the house heard they were getting food and said “I wanna order too!”- sometimes not everybody in the same house wants the same kind of food or they need restaurant and also if you things in Walgreens, etc and those are OK because the customer knows what you’re doing) as if it was a very high offer. In the case that it happened I would just be extra communicative if there was any kind of wait but huge paying orders are not really an issue around here especially for a part timer.
Hey! Great to hear from you Chris. I like the idea of it being marketed as a luxury service. It sets the precedent that we'll take care of everything but you're going to pay up for it. There is an airline called JSX that anybody can book a ticket on. But you don't have to deal with the hassle of just about anything associated with air travel. You get the private jet experience...for a price.
@rachmunshine9474 I don't think priority orders are marked any different on the drivers end. I think what happens, is that they pay an extra fee and the order just doesn't get doubled. And if it did get doubled, both would be at the same restaurant and the priority would be the first drop off. Of course, this could backfire as dashers can swap the order of their pickups and drop-offs.
You should work for a radio station with your deep voice. 👌
Drivers vs. Customers... Yes, the discerning mind sees one more player in the game. Excellent work here shining a light on the most astonishingly consistent winner in the casino. We swim in copious volumes of corporate, boilerplate declarations of Values, smart, friendly PR. Meanwhile, there's a clever sleight of hand, a 3 shell game, that sum pile of inflated food costs + fees we just lifted off your card... Where'd it go? Was it shuffled to the driver? Was it shuffled to business operational costs? Was it shuffled to executives? An omission of full transparency ensures the trick plays perfectly, 24/7.
Bohemian Rhapsody on repeat… Perfect DD Driver song ! 😂 I’m just a poor boy nobody tips me!
Seriously though, love your videos!!!!!!!
I appreciate the kind words! Bahaha...I hadn't considered the lyrics swap. It is perfect!
Long ass songs I switch radio stations when they come on: Bohemian Rhapsody, Thriller, Hotel California, Whitney Houston's cover of I Will Always Love You . . . I'm sure there are a few more I'm not thinking of right now.
More like Untitled by Simple Plan 🎶I'm sick of this life, I just wanna scream! How could this happen to me?!?🎶
Maybe they would if you didnt make 23 stops before them.
@@sillygoose5138 if they tip well there is no other stops, you get what you tip.
Nothing will change as long as DD has people willing to work for them.
Have been a viewer for a while now. It's awesome to see the growth of the channel. The thumbnail for this video is fire too. Thank you for posting this. It's a very timely video🔥
Thank you! I appreciate the support.
I do this full time now. Retired first responder. NYC becoming a shit show. Love to talk about it with you some time.
Hey Frank! First of all thank you for your service to the people of NY! I couldn't imagine a job with that much stress. Feel free to reach out any time! You can get me on Discord, Instagram or through email. The links are in the description and my email is in the 'about' section on my channel. I'd love to talk with you!
I couldn't imagine dashing in NYC. Do you drive mostly? Bike? Mix? I'm in Denver.
@bronichiwa984 100% jeep grand Cherokee my friend. I deliver on staten island nyc
Could any of you guys help me figure out Zach's email? I want to update him on the new changes in my market but am not savvy enough to find and connect to his email account. Some big news happening here now and is like him to be able to spread it. Thanks y'all.
Work hard. Welfare an absolute last call. These videos have been leading me to work longer days and more frequent. Reminds me to stay positive, tell your cusotmer “thank you”, “I appreciate you ordering” and messaging them details (“your food is in a hot bag”). Always walk the food in with a hot bag whether it fits or not. Little things, ppl notice
Well said!
@@danielsullivan2642 it’s interesting to see how technology (an algorithm) and poor tippers (you) make this side job like a game, and how to beat it… while avoiding people like you on the way. Considering giving a $1 next time you hire a service. I know you don’t !
@@danielsullivan2642 click on your name and you can see you don’t stop harassing this guy. A delivery driver hurt you so bad in your past😂I apologize on their behalf for eating your fries
Yes! Well said.
Damn, I roasted that troll pretty “clean”. Comments got censored
Fantastic video, Zach! Hit the nail on the head ❤
I DoorDash as a side hustle I work 10 hours at my (normal) job and do DoorDash on Fridays Saturday and Sunday
This is a secondary source. I do Uber/Lyft. This is really a lily pad to the next big job for me. I’m between jobs so to speak.
Spot on! great video Zach! (Hey I actually caught it on the day it came out!! lol) Still doing this part time as supplemental.
Sparky! I need to start thinking about a trip out that way. As always, reach out anytime!
Thank you !!
Great video. One thing I did not hear you discuss is that the IRS mileage rates are 65.5 cents per mile for business purposes. So the 10 mile delivery gets you a $6.55 tax deduction for car expenses on top of the money and tip made on the delivery.
This was a very well done video. All the research and clear examples were fantastic. In the end, it's a game. Whether we are drivers or customers, we are participating in the game. It's good to talk about transparency, but let's not take it personal. Drivers, continue to do your best, knowing some people don't tip. Accept what pays the bills and reject those that don't .Customers, tipping is not required, but playing the game and not tipping means your driver isn't getting much and you might get cold food. In the end, we're all playing.
What gets me is the customer who thinks that if an order gets screwed up YOU the delivery driver are not only to blame. But you are supposed to be a customer service agent and CEO for both DoorDash and the restaurant that screwed up. And you are supposed to fix everything. Either giving her a refund or getting their correct order. All from your phone in the front seat in your car. 🤦♂️Had an order from Panera the other day that they screwed up. But I got the abusive phone call five minutes after delivery. And I was supposed to somehow fix it. Please dear customer remember. We are just delivery drivers. We pick up a package and bring it from point A-B and thats were our responsibility ends. If there is something missing or wrong with your order then please contact DoorDash support. Calling and yelling or texting us is going to accomplish nothing. If you order something on Amazon and something is missing from the order do you blame the Mailman or UPS guy?? Same thing applies here. We’re just a convenient punching bag.
Great job educating customers on how it works. People just have no idea how little drivers are paid on these orders. And I do feel for the customers, the fees are insane, and it is even worse when you find out that those fees are NOT going to the driver's pocket. All the people doing the actual work are getting little to nothing. I won't use doordash unless I at minimum plan to tip $7.00 plus. And I don't use the service myself that often because the fees are insane, even if you have dash pass.
Well said! Something drivers need to consider is that customers costs need to be low enough where they actually order. But driver pay needs to be high enough that we are incentivized to do the work. As of now, both of those are a pipe dream.
@@ZachDrivesFast yes, this is Doordash's fault. I don't blame the customers at all. You can try it for yourself. It's ridiculous that a McDonald's Bic Mac meal will cost you $20 when it's 3 miles away and that doesn't include the driver's tip. This is not sustainable. And the inflation over the last 2 years made things much worse.
Great video.
I dislike Tipping almost anyone, as it should be built in.
I tip very well(like 50% when I do use DoorDash.
I dont use doordash very often, because of the fees.
All of these statements are true and not mutually exclusive. I appreciate drivers delivering in bad weather and providing a service when im too lazy to go out, but with that said, the overall cost is just prohibitive from me using the service often. Ive probably used in 5 times in 6 months.
With all that said, Id much rather tip DoorDash drivers than someone simply handing me a pizza box or sack of burgers over a countertop. Thats just completely ridiculous in my mind.
One of the things I’ll say that I’ve noticed about people that don’t tip aside from your senior citizens because they’re on a fixed income, so this excludes them
People that don’t tip typically miserable selfish the type of person that doesn’t say please thank you you’re welcome and hold the door for somebody when they’re in a public area
Their self-centered narcissistic most of the time, and think the world revolves around them
It's always a constant...... People who tip very well generally are just simply very nice persons, while people who'll never tip generally are very selfish and often bad personality. This is a constant.
Hey Zach!
Hope you're doing well and staying safe n healthy!❤ Great concept n analysis on this sensitive subject matter!😂 May all your shifts be prosperous and stay safe, always!🎉 By the way, how's your son n your mom? Take care!🎉
Great video Zach. My advice for customers is just try different platforms, some of them pay drivers better (cough, the orange one) and in that case if food cost is same then you don't have to tip 10$ just to get your 6-8 mile order delivered, the company actually covers it and tries to provide better service. DD i think is just hedging all their money for themselves at expense of customer and driver as a way to deal with being regulated because they expect to be, expect they won't be so profitable soon, i can respect the strategy but the service and work is suffering likely because of it.
You put forward a perspective I hadn't previously considered. You're wise to be looking to other apps. The more options, the more money.
It's not a tip, it's a bid. Had DD and UE just changed it to BID instead of tip, then it would be seen as different. But that will never happen because they WANT it both ways. For the people saying why do it? I stopped. But the frustration with delivering DD at the time I did it was there were great orders worth good money, but you could never get it strung together. DD is smart about spreading the good orders around. Rarely in my market would I end up over $25/hr. I could hit a great $15 order right off the bat, but then DD will bleed you after that over the next hour with an occasional $3 order. Occasional meaning every 10-15 min. I decided to stop making taxable income on the side because after taxes that extra money was not even worth my time.
Well said! It sounds like you really did some digging into the feasibility of driving and knew your cost to operate. Props to you for not ignoring what you found!
Yup. "Offers".
Great Vid Zach. Nothing solves the issue unless drivers stop accepting BS orders that aren't profitable. It might mean that gig driving is not a FT option financially for anyone.
Fire content!!
Also in NYC we have a market saturation problem.. I'm begining to think they are trying to crack the system and make us deliver for free or as low cost as possible. It's a real struggle. The 29.93 per hour for active time does accumulate and really the only incentive keep many in the game. I'm also convinced that there are people passing around their phones to game the system 24 hours. The house always wins.
Do you take into account your 29.93 an hour as you drive other orders around the city while our order gets cold?
The fucked up thing is I tip people for doing a good job. How am i supposed to know it's going to be a good job in advance? Makes no sense to have tipping occur that early in the process.
It's a bid for service. Just pick up your own food if that is how you feel.
@@thebestcat9601 then why call it a tip? You do understand the definition of a tip, right? Also I'm a driver not a user. I think it's a huge waste of resources all around
Thanks!
Hey I really appreciate that! Thank you!
Great video! In an effort to increase transparency they should change the language from tips to bid for services. The tip is not a tip it is a bid to get your order delivered to your house.
It's all exactly right and I've never figured out why they tell us an order pays less than it actually does. How is that supposed to encourage us to take an order? They aren't going to believe you though. They honestly think we want $2 for a 30 minute drive, or $4/hr. Forget the gas and maintenance, what about a wage. Sorry but I'm not going to pay a fee to work. I'm pretty sure people work to get paid. I've given up trying to explain it to people. I take the orders that are worth it, and I'm pretty generous, but the orders that cost me, will freeze over before I touch them. Also yes, I work 42 hours a week at a W2 job. Yes I feel bad for the customers because they are gauged, but they aren't gauged by me. One day DD and Eats will price themselves out of business.
As for hiding some of the payout...beats me! My only guess is they're trying to get drivers to "play the game".
If you can't afford a LUXURY service then don't use it. Thats like wanting to spend a week in a 5 star Las Vegas resort and getting mad because you don't want to spend more than $50 bucks for the entire trip.
Hey Zack ,excellent video but i wished i filled up every 3 days ,if i work about 10 hours and average about 25 trips i have to fill up every day..well usually im left with a quarter tank and i top it off with around 30 bucks . I cherry pick to the max and never accept a no tip order .If i work every day ,10 hours /day for a week i need at least $200 gas /week
So, the Old World Deli bill at 2:30 of your video shows the customer $50 for food plus $11 for service & delivery fees. I'm guessing that the next screen that the customer sees is "agreement of billing, would you like to leave a tip?" If I WAS the customer, i would assume (wrongly) that the driver is being compensated at last 50% of those $11 fees. My mentality would be "hell no, i've paid enough!" They DON'T KNOW that Tony Xu is pocketing $9 to maintain his $400 million/year salary while he's throwing $2 of birdseed at us drivers. Doordash is EVIL!!!
They seriously think doordash pays for our gas and maintenence
I don’t think it’s that, I honestly think it’s just that customers don’t give AF. They think we should just deliver food for free. That’s why I stopped doing charity work and by that I mean delivering for Uber Eats.
@@ProudBostonian no they do i have had people tell me
Love your videos Zach but earn by time does have benefits. You're correct that it's a way to get people to deliver low orders but when you have to wait on orders you always have peace of mind knowing you'll make a little more. Orders with a tip + long wait + long distance= highest paying orders. But yes, the major downside is that orders with no tip + no wait + short distance are the worst orders.
its funny i keep a book of who tips and how much and just so happens every time i have a low or no tip i have to wait on an order
Wow! That's an excellent explanation about the lack of transparency of doordash.
It seems like even the customers are being bamboozled about where the payments for service are going. They purposely want the customers to assume that delivery drivers are receiving all of those service fee payments. When in reality, the drivers are only getting a minuscule $2 base pay for the delivery.
My dad even said that he would not deliver anything for something that little, even if he had to just walk the order across the street. Let alone, burn gas in a vehicle for it.
Since customers watch your videos, I hope they understand the breakdown of everything that they paid to get the food delivered. And they understand that the one who is "shaking the ant jar", is doordash, and not the drivers.
all i have to say to the no tippers and the customers who say get a REAL job, "go get your own food!" Zack this video is out standing you explained our gig jobs perfectly.
Well said! I agree with your synopsis that if they don't value us and our time, we shouldn't be doing any work for them. Thank you for the kind words. I truly appreciate your continued support!
Wow I spoke too soon and shoulda just watched the whole video before commenting. Thanks Zach
The easiest and quickest way to showcase how no tipping is wrong is by putting the customers in a dashers shoes. These people that complain about tipping are the same people that would be declining the same no tip orders lol. So, that goes to show, if even YOU as the customer wouldn’t take an order like that what makes you think your driver would?
These types of customers are the reason restaurants have started to add 15% automatically to the bill
What would happen if DD added tips on high mileage orders
The only fee was less than a nickel for the deactivation fairness steps on each customer order much less than any guarantees which baffles me
Some of these customers want their cake and eat it too
My hope is that the ones that stumble upon the video will come out with a better understanding. It's been too much us vs. them, but the real problem is the company.
then their cake gets cold sitting around for 3 hours
This is a universal problem of all jobs dealing with costumers. They attack whoever is connected to the company and easy to attack--not who can actually make a change. Of course, they can indirectly affect the company by having people not work for the company and causing a change.
Only income atm. Was great at first in 2019. Found a way to make it work for me.
I do gig economy as a side hustle. I would prefer doing this as opposed to being on Welfare or being bankrupt
Well said! People should be happy we're choosing to work rather than relying on the system. The idea that drivers are lazy or entitled is a fallacy.
The ignorance in those no-tip comments is astounding… You can’t fix stupid.
DD is now a side hustle for me because after 3 years of being a top dasher I couldn’t afford to play the game anymore. I do WAY better driving for Spark. I go on DD when it’s RED and cherry 🍒 pick! Works out way better for me!
What you're describing is EXACTLY how I approach DD. I don't play their fake employee games and I put my focus into apps that allow me to drive whenever I choose to. I love the way you're approaching this! Keep up the good work, Karen!
Just what I do. Door dash pays about enough to keep me in gas for spark and other driving I do. That's about all.
Spark has gone to shit too. Hell, they all have. I ended up getting a day job close to home!
Lastly, I have let my Acceptance Rate drop and it does make a difference mentally and in your pockets. You can get your Acceptance Rate back up to 70% easily for “highest priority”. Takes a shift or two of taking the garbage orders but makes the rest of the month worth it. BEAT THE ALGORITIMS
Hey Zach, since Seattle just passed a new wage law for delivery drivers, would you test it out, gather data on the earnings and mileage, and give us your perspective on it?
Hey James, good to hear from you! Seattle is a good hour and a half to two hour drive for me, but I may be able to reach out to some drivers I know in Seattle and see if they would mind sending me some of their data. I hope you're well and staying warm!
Wage laws regarding gig work will ruin gig work.
@@ZachDrivesFasthey James!!!
It is personal, not only is it an insult to even look at bad offers but it's a waste of time to keep declining their crappy low or no tip orders
I noticed something that DD does way too often. When a customer included a nice tip in the offer, DD subtracted their base pay.
I made a run to the customer a week prior and received $4.50 in base pay +$2.50 in tips =$7.00.
The same customer ordered again but increased their tip to $5.00. But instead of DD offering it at $9.50, they decreased their base pay to $2.00.
I think they knew I would take the run for $7.00 and simply used the customer's $ to take advantage of the situation. Unbelievable!!!
I've heard of this happening a few times. I need to take the time, gather some data, and do a video on the subject. It's dirty for sure!
Hi Zach, and I'm a former customer. I say former cos I'm disabled and on SSI-Disability. I use to budget $25/month for once a month splurge meal, but have since put that aside for other things. I gave up on ever getting anything on DD, UE, GH, etc cos its too damn expensive anymore. Not just the fees, but the restaurants themselves!! Its just not worth it anymore. I'll make my own pizza, burgers, tacos, whatever now. Good Luck.... both the restaurants & platforms have priced me out of it.
i'd say order grocery but even that prices people out. and a lot of the customers I took orders for during covid lockdown but the city didn't enforce things, ordered groceries
You touched on everything that chaps my ass. I wish we could get this to everyone who orders on DD
This is exactly the case. Here in NYC I sit around for almost twice as long as it takes to get an active order.
I'm sure the new "minimum wage" didn't help either.
I have a “real job”, I’ve held my same regular job for 9 years next week, been with the same company for 12 years in March. I took up Doordash/UberEats for several reasons, one my main job isn’t giving overtime like they used to (I’m hoping that’s not forever but who knows), two my wife was in three car accidents in the last two years (only one she was considered at fault for) resulting in two totaled cars and one lemon we had to return at a huge loss, then after all that I the transmission started going on my car resulting in me needing a new car too, so I took up these side hustles as a way to recoup some of those huge financial losses and basically make my car pay for itself.
Im a Door Dash driver and I *DO* have a "real job" working as an off lot driver for a car rental company at my local airport 2-3 days a week and use dashing as a way to supplement that job as sometimes there isnt a lot of work at my airport driving job and as I live in California its very hard to live on just one job unless you have a college degree and sadly, I didnt finish college and at almost 50, I really dont want to go back now. And between the two jobs Im working 6 days a week...all this with health challenges so it bugs me to see comments like "get a real job". Um honey...i DO have a "real" job. Its just not enough to pay my bills in one of THE most expensive states to live in!
I dash as a side job to make ends meet/extra cash when I need to. I have to put in atleast 12 hours a week to maintain top dasher which is required for door dash to be lucrative in my area
I work 40 hours at my W2 job and I work between 35 to 45 hours doing gig work! So, I basically work two full time jobs. So, any time I get an order going back to my zone that pays less than $0.70 per mile, I decline it on principle. So for anyone to say that I should get another job, I do have two and I can't do a third one. If you as customer think that app drivers make most of the money that you get charged, think again.
The pay that is offered is either sufficient or not. It has to be sufficient for the miles and time for me to Accept the order! Tips are graciously appreciated! I love it when someone says get a real job. This supplements my other resources. Evidently those talking about real jobs are ignorant to what a job is. Here is a hint for them: A person or entity needs a task performed. Therefore a JOB is created! Full or Part Time it is a REAL JOB! I don't take the "Total may be higher" offers based on my experience with them. The pay that shows determines whether it is accepted or not!
side hustle for me. Pays for my daughters softball fund, college and my retirement
What a video ❤
This is how i explain the fee transparency.
Service fees: pays corporate salaries, pays credit card merchant fees, app store hosting, web hosting, development of the app.
Merchant upcharges: pays for merchant hosting on the doordash app, provide POS equipment or POS integration.
Delivery fees: pays for supplemental insurance, occupational accident insurance, and the stupid $2 base pay.
That's a good way of breaking it down!
Side hustle here. Why do people think owning a landscaping company is a real job but managing your own deliveries is not? Seems like a pretty convenient argument to justify their lack of tips.
Very well said dashers only make $2 base pay while doordash makes $10+ and that's the sad reality of it all
I got a stack order that was only paying 3.80 2 different stores and different customers so that was 1.40 per order lol and it was 9 miles
REJECTED 🙅🏽♀️
The sad part is that somebody probably didn't know any better and accepted that order in the end. Some of these offers are just laughable now.
This is my side hustle.
Side gig, so only take $2 orders if stacked with another order or it’s headed in a direction I was going anyways and I need to increase my acceptance rate. I don’t get angry if they don’t cash tip because it was my choice to take it. Now if they start forcing us to take these orders I will get angry.
I was driving in the snow (Bellingham Area) Wednesday and Thursday and although the basepay was crazy high because nobody was taking orders I couldnt believe I got no tips to lynden (10+ mi away) and someone tipped 0.04 cents in the snow!!
$0.04 is just insulting. Why bother at that point...?
Props to you for being out in the snow! I didn't drive for several days after it snowed. Even just running to Haggen felt unsafe. Guess my car doesn't do too well in the snow.
Feel free to say hello if you see me waiting for an order!
@@ZachDrivesFast I know that's what I thought somehow seems even worse then not tipping at all. Luckily my wife's car is 4 wheel drive and does well in the snow. Will do I'll be sure to say hi if I see you out there!
Yep this is my 5th pay change in 6 years! This is the worse! When I started in 2018 DD paid us only $1… if the customer tipped 20% if not DD tipped us or made up the tip to 20% … now we are making $2 on base $0.00 on a stack 😢 this is horrible and is been a considerable loss in pay.
Gig work is side hustle for me, I do about 20 hours of gig work in Adition to my 40 hours that I work at the VA Medical Center
Props to you for working with veterans! I appreciate you.
@@ZachDrivesFast am a veteran myself also 2002-2006 usmc
Whoops.. Forgot to answer your question Zach. Uber Eats is my only income at the moment. Unfortunately due to 2 small accidents and a 3rd major accident that I was Not at fault for I cannot get accepted by another service atm. And medical issues have made full time employment impossible for me. I'm trying to find an alternative since Uber Eats (and every other service) is going downhill.
I appreciate you taking the time to share. Sometimes the background checks get hung up on really small things that shouldn't prevent somebody from driving. I'm not sure if it would help or not, but I think Legal Rideshare may offer a free consultation. I don't know too much about them nor am I associated with them, but I've heard good things.
The is the open market. Very simple. Supply/demand.
If you desire to make a normative opinion, consider this:
1. The food is not healthy.
2. Self-reliance doesn’t exist in this business model(driver nor consumer)
3. Bad “choice” of profession.
We don’t opine on your personal life. Your life is the result of a series of choices. “Would you rather I..?” The options you presented aren’t the only available choices.
This is why I don't use 3rd party services like Doordash or Uber. It's just too damn expensive at the end of the day, and I can't trust the quality of what I am getting. There are too many horror stories that I've seen of drivers eating customers food, or tainting the food, etc. For the fees and tip on top of that - forget it.
Speakin fact my friend, this is an OPPERTUNITY not a CAREER! Dont expect 100 $ and hour. Get what you can, rinse and repeat.
This is a side hustle. I work in cyber security and i almost make $100k. I use my dashing to help with all the taxes i pay. I only do $300 a week. And its fun and crazy sometimes.
They don't have to tip. I don't let it bother me.
I have a fulltime job. I do this on side for bills ect
When i place an order on uber eats, theres a question mark next the fees and if uou click it, it tells the customers that only 10 cents of the entire fee goes to Uber corporate so it makes it look like the drivers get the rest. As a customer i never looked at that and as a driver, i now see that i was an incredible tipper. I always did a $10 base tip plus a per entree tip of (3-6 dollars per entree). I always kept orders to 6 miles or less. After a couple of weeks i negan wondering why tips are so poor and decided to place an order for an identical order i was delivering. I dod this for seberal orders. It really does work out to the drivers receiving 12-13% on average of tbe delivery fees.
I've never given DD much chance of long term success. It has nothing to do with the drivers, it's simply due to the fact that it's ridiculously expensive for the consumer to have food delivered. Once delivery fees stopped being subsidized by the companies, it was obvious to me the whole shebang would start unraveling.
Just read a story of a lady whom found it odd the DD driver didn't go above and beyond when his route was blocked by a standing train so decided to leave the order by the tracks and take the photo and leave a message. The customer knew that trains stop for 15 minutes to 4 hours blocking access to the road at any given time. The customer could have noted that in the app its not on us to find alternative routers especially if you know this is a regular issue where you live. The DD driver did call but customer and husband were both home and neither answered.
They don't see the base pay before tipping or without tip after delivery has been completed!
Currently living in my van trying to get back into another apartment doordash barely pays for my gas and food
13:01 correct and if the ar is 70 % and being forced to take an order so we don't have to schedule out 6 days in advance or be penalized with less paying offers etc... we can be forced into a situation where we have to take a $2 going 12 miles and taking another 20 minutes to get back to a productive area, meaning earning less than $2 a hour after expenses.
Right? DD is the only one out of my nine apps that does this shit. All the others you can turn on at-will.
I have a pretty good paying job. (Little over 71,000) But I'm also divorced and have a kid. So i door dash to bring down some of those expenses to my ex wife. If it wasn't for doordash, I wouldn't be able to live. Tips really go a long way. My one bedroom is 1,750.
Dd best the no tipping with the earn by time. 4 mile order takes 15 min $3.50 $14 hr ebt and where you can’t see the payout on stacks anymore most no tips get stacked.
I don't have to accept your order either.