Para-Rodeo Town Hall Summit When: Saturday, August 5th, 2023 Where: Wash Park Grille, Denver, Colorado Town Hall Event: 12pm-2pm MST Post-event meet & greet: 2pm-4pm MST (*food will be provided) ******If you want to attend the first two hours, let me know so we can get your name on the list. The second half of the event is open to the everyone!
I Live in Wyoming but very well may be making the trip down for GiG Con Denver on Friday. Just have to make sure I'm getting the time off like I'm supposed to from my W2. I'm only doing doordash and Walmart sparks part time now, was full time up until end of may. Would love to meet ya, videos about gig work has helped me tons this year.
Currently dealing with laryngitis but if my voice comes back by then, I will for sure come. My girl Rep vigil gonna be there too?? Heck yes. She’s awesome!
Well W2 has me off this weekend till Thurs at the coal mine, ill be in Denver on Thursday but gotta work in Montana on Friday night so won't be able to make it. Hope ya have an awesome turn out though!
Why would they have any issue whatsoever being profitable? I mean how much overhead and expenses can Doordash even have? It's an app. It's all online. They'd need some customer service reps, IT people, some marketing.. all that should cost a MICRO percentage of what Doordash brings in.
In my market, Papa John’s was notorious for this. I used to go in there during lunch time to get an order that would have a decent tip on it and the manager would say something like, “After 4:00, I don’t have a driver so I’ll be using you guys a lot tonight.” After 4:00, the Papa Johns’s orders would start coming in and every single one of them would be no tip orders. They’ve got a new manager now and it hasn’t happened that I’ve seen since the new manager took over. In fact, the new manager will even tell me what the tip is on bigger orders so that’s nice. It actually is in the Terms of Service though that restaurants can distribute tips however they like if an order is placed through them, or the restaurant’s app, instead of actually through DoorDash.
Pizza hut also does this in my market...I've had times I start getting multiple no tip orders from both to the point I end my dash and either go home or go to another market
I have one Papa Johns store that also does do this, there are never tips on their orders and they are in a more affluent neighborhood. Every single Pizza Hut order has weird to no tips and I simply reject every one of them. When Pizza Hut first came to DD, I would park near the store because those orders had massive tips, not anymore and I have to always wait for the order to be ready. In fact, most of the time they don't even start the order until I arrive now. So, I just reject those orders immediately, I won't even turn the app on near their store, I'll pause until I am out of range.
@@cassieburns5483 my Pizza Hut here isn’t too bad. Of course, you still get the occasional no tip order from them as you do with anyplace, but they seem to be few and far between. I do have to wait sometimes, but it’s usually 5 minutes or less so not horrible. I have noticed though, especially with Papa John’s and Pizza Hut orders, that the ones that live the farthest away are the ones tipping the least. For instance, I got a Pizza Hut order today that was a pizza and bread sticks going less than 2 miles that paid $17. Later on, I received another Pizza Hut order, 4 pizzas, one of the melts, and a 2 liter Mt Dew going 7 miles that was only paying $3.75. I turned that one down because I don’t accept hoping that there will be a cash tip. There almost never is.
@@cassieburns5483 I noticed in my market during the day Papa John's usually has decent money on them and the wait times are zero to just a few minutes but like clockwork a new crew comes in about 4pm and after that it's all ludicrous $2 offers for like 10 miles so I don't take any after that time...I inadvertently accepted 1 a couple weeks ago because I was driving and didn't really look at the screen very good thought it was $12 something for 5 miles I pulled in Papa John's then saw it was $2 something and I would have been picking up 6 large pizzas and a 2 liter needless to say I unassigned that POS
The restaurants that do this that I know of are Papa John's, Wingstop and Crumbl Cookies. I would suggest not taking these orders because they're usually placed through the company's app then prepared and farmes out to us. By the time we get the order, it's usually cold. I've gotten bad ratings because of this.
Totally happens to Catering orders going to a large university near me. $600 $800 $400 orders have a flat $20 tip??? Interesting….. I no longer accept any orders from this company.
I have a guy that orders tropical smoothie for breakfast every single day. He always tipped $8. There was only one time he that he handed me an extra $5 cash because he said that he “forgot to add the extra amount .” The order never comes as an offer of $10 for 2 miles but shows as “$6.25.” But I always take it because I know the order. The last two days, the total I received was $7.92. That has left me suspicious.
Pizza Hut (West Ky) use to do this. The order would always say $2.25 within the last 6 months that has changed because Pizza Hut orders now have much better offers. Zac wish you would start a delivery company! I would definitely drive for you!
I had a order tonight during $2 bonus. $7 tip. In my market base pay is 2.00, usually $2.25. The doordash pay was only $3 for this order. It should have been $4. I noticed when I see a high tip order they are lowering bonus and base pay. That is still taking tips.
I dash in a small resort town in South Carolina. I used to accept orders from a national pizza chain known for using better ingredients.... The orders there never had tips. I asked one of the employees while I was waiting for an order. He straight up told me that they keep our tips and also send us the crappy orders their staff drivers didn't want. So, they might make better pizzas, but I sure as hell am not delivering them.
Maybe if we had customers be cool enough to put what they tip in the drop off section. There has to be a way to find out if we’re getting tip screwed. I think it’s a lot of merchants who tip steal
Yeah but that's still no guarantee that the customer is doing that tip because they can put in that section hey I'm tipping you $10 and they could just be blowing smoke up your ass to get you to deliver the order and it's like oh no I really did tip you that so it's not me you just never know for sure what's going on a customer can claim anything they want a restaurant can claim anything they want doordash can claim anything they want there's never any way to know for sure
Just yesterday I received a catering order, guaranteed $29. After delivery, I was paid $65. Curious...I looked into this, base pay was $4, initial tip was $5 and customer added a $51 tip at some point later, but before I delivered. Sketch? yeah, I thought base pay catering was $8, this was a 10 mile trip. Guessing based on the information I received, initially DD was giving $20 base pay and reduced that to $4 when the customer added another tip. I have never seen a guaranteed offer increase. It was a nice surprise but it seems very strange, the base pay is lower then a normal order I would receive. Now, I don't want to act like I'm complaining because it was a darn good paying order and I am grateful to have it, I just wish that pay structure was more transparent because it doesn't seem to ever jive, especially when a customer gives a nice tip, base pay is ALWAYS weird.
DoorDash is stealing tips on the longer distance orders. They generally pay around a buck a mile in my area. For example, two 10 mile orders, one tipped 8 dollars, another no tip. They both will still pay about 10 dollars.
@@ZachDrivesFast On a high mile no tip order they will raise the base pay. If the same order had a tip, they steal the tip and the base pay is lowered by the amount of the tip. Just like they used to do for all orders.
Well my reasoning is if the order pays me 10.00 total or more, depending on mileage of course, I'm taking that order. I don't accept smaller orders anymore, 6 years into doordashing. But yes I seen for myself the tip stealing is very real. I suggest only taking the amount you are ok with and not concern yourself about anything else.
They’re also taking the extra money charged for out of zone deliveries. That alone by itself should be illegal. Now there’s dash pass. Yeah dd passes up us on delivery because it’s offered to the customer for free. They expect the customers tip to cover that? BS
Due to having a 20% (or so) AR almost always, most of my offers are low pay: no tip, very low tips, long distance (with low or no tips), etc. I can't imagine there are SO MANY people out there who are simply not tipping or not tipping well. I can believe there are quite a few, but I actually think a good portion of these kinds of offers are restaurants retaining the tips. But I can't prove anything, so I spend a lot of my shifts now declining. It's kind of a travesty.
Yeah but say someone tips 4$ so its a 6.50 order but they actually tipped 8$ but the merchant skimmed 4$ yeah the order was still acceptable depending on mileage but you coulda made more if we werent dealing with scumbags
Uber eats is doing the same. I dropped off an order in the rain and the customer met me at the door. She saw what I had to go thru and showed me she added an extra $7 on the tip. I only got 49 cents from it.
honestly i have gotten the type of orders that the merchant could possibly steal the tip but i never knew what to look for until now. with that being said i can now watch out and try to figure out if the merchant is being shady. thanks for the this informative video have an amazing day.
I just started doing DD and I noticed that base pay is not increased if I travel further away. So now I won't do longer runs unless there's a hefty tip.
I’m not sure where I heard this from. I heard a restaurant manager said when they have a order for delivery the servers that prepares their order for delivery cannot take the tip. It belongs to the driver not the employee that preparers the order.
Yes a certain Outback location in my market absolutely had to be stealing tips, because every offer I ever saw from that location was only like a $5 offer and it was in a good area. Would be impossible to prove that 100% of that fee is going to the driver if it's included in base pay, because we really don't know what base pay is. We are neither told exactly how much base pay we should expect per mile nor is there a flat base pay. Doordash says base pay is between $2 to $10, but I've taking 2 orders fairly recently for $13 and it was all base pay and I have also seen orders going very far with a very low base pay. So I conclude base pay is whatever Doordash decides to give us at any given time.
Yep. And I have noticed recently, that quite a few of my orders have actually had zero tips, with much higher base pay than normal. I’m just dumbfounded as there’s frequently no way to actually tell which orders do not have tips. Of course, there are still the obvious two dollar orders.
I agree with you completely! I was just looking at part of their website that talks about the base pay range the other day and you are correct. You should definitely check out the video I do on Dasher pay when I eventually get around to releasing it...lol
Yup. The devil is in the details as always. It is worded to the customers as "100% of the fee goes to drivers in your area." It does not say that the fee goes to *their* driver. I too am in a market where base pay is all over the place and is getting incredibly difficult to know which orders do or don't have tips besides the obvious $2 ones. I have also seen an uptick in orders that turned out to be all base pay with no tip. I think the way this works is doordash pools this money and funnels it in bulk specifically to orders with no or low tips that will likely not get delivered. If this is how the fee money is getting distributed then honestly I'm fine with that. Now, all these restaurants who are skimming the tips, yeah that definitely remains a serious concern that Doordash needs to address especially if they want to weight acceptance rate so strongly.
Now that you mention it, you could be on to something. I use to sit and wait for orders from this chain but in the past few months I don't wait here anymore either, the tips are usually non-existent and it's the only outback in a 15 mile radius so the orders here are usually long distance. There are fewer orders coming from this chain now and the last time I was there to pick up an order, they have light up car tops for delivery vehicles, I think they are making their own deliveries now since they have seen the tips coming out of this place....it could just be that they choose to deliver the high pay orders only....only my guess.
I have very intimate knowledge of a restaurant that is likely referred to in this video. We have staffed drivers and work with doordash. Staff can see upfront tips included on orders before they are delivered. So when we are busy and our staff drivers can not handle all of the orders, staff chooses which orders to dispatch to doordash. As a driver, what would you send away and what would you keep? Keep the close orders and good tips and send away the low tips and bad orders. It’s just a natural reaction. I don’t believe the place I’m referring to steals tips. They just selectively send orders to doordash. I hope this helps.
Unfortunately, I don't see how there can be a lawsuit. Doordash has carefully worded things so that yes, any tips that are coming through doordash do go to the driver, but they are not requiring the restaurant to pass along tips that come through the restaurant to the drivers in any meaningful manner. This is a doordash created problem, but there really isn't any way to police it. Now if the restaurant says on their platform that 100% of the tips go to the driver and then doesn't do that there may be legal remedy for the customer, but there isn't anything that drivers can do about it because drivers are not a party to that contract. This is a great example of how our system rewards dishonest behavior at every level and why commerce must be regulated by law. I'm sure the restaurants demanded it be worded this way so they could steal tips. Our industry only exists because restaurants refuse to pay drivers livable wages.
Doordash legally steals our tips with their fees & up-charges. When a $15 meal costs $30 before tip, there isn't much left for the driver. With the direct merchant orders, the merchant usually gets around the tip theft by stating they use a "tip pool" or a "tip sharing" system & the tips are distributed among their staff. In fine print, of course. Even though the customer is placing a delivery order & assumes they're tipping the driver specifically. Technically, the restaurant is tipping the driver via "tip sharing", not the customer directly. I guarantee these companies are skimming from their employees, along with the drivers. Panera does this. Several pizza places do too. There's a couple other national chains that do it, but I can't remember which ones as I type.
The problem is our agreement with DD explicitly states that 100% of our tips goes to us. So while, I'm not disagreeing with your points, we as drivers, didn't sign that agreement that gives restaurants the right to steal things.
DoorDash does steal tips. When they mysteriously deactivate your account when u have no violations (like what happened to me) they pocket the customers tips. Even though in the app it says “100% of the tip goes to the driver”. The week i got deactivated I didn’t get a penny of those tips. DoorDash needs to be sued for this tip theft. I’m sure DoorDash didn’t refund those customers their tips when I got deactivated (for no contract violations)
Hey Zach! Good to meet a fellow Zach(k), lol. I'm a Dasher out of the Charleston, WV area. I recently discovered your videos/channel and appreciate what you've had to say/the advice given. Subscribed and will tune in from time to time. Keep it up man!
@@ZachDrivesFast Thanks man and you're welcome! Long story on how I got that nickname, but I use it for several things. It just kind of stuck with me once given.
Lately, I've been getting a boatload of McDonald orders with no tip, $2.50 orders has become the new normal in my area, so I signed up for uber eats and Amazon Flex, eventually I want to break away from doordash 100%
i think McDonald's in my area is stealing tips. I very very rarely get an offer from McDonald's that has a tip. I think a lot of people are going through the mcdonalds app and selecting delivery. I went through the motions of placing an order on mcdonalds to see if tipping was an option. It was defaulted at 15 percent. I didn't complete it, but it did give me food for thought. excuse the pun
Yes. Happened twice that I know of for sure. Both in the same dame. Customer tipped 10 extra post delivery, he told me this via text. Doordash only paid out $7. Then, later on delivered a few pizza's. Customer asked me at drop off if I would receive the entire tip, he said he tipped $15. Hit delivery confirm in front of him, and although it was more than I was originally shown, I only received $12. When I contacted support i had two agents end the chat before ever saying anything in regard to my complaint of the tip discrepancy. I cant wait for the class action lawsuit against this company.
To me, if the restaurant that's "borrowing" Door Dash drivers doesn't pass along the tip, it's probably because when the customer tips, the restaurant probably assumes it's for that restaurant, not the driver. However, that restaurant should pass along a tip of their own for the driver anyway. I wouldn't say restaurants are stealing the tips as much as they are guilty of not tipping drivers. I would boycott them too.
I don't have much actual evidence but a think doordash is still reducing base pay based on tips, which could be argued is stealing tips. I have personally tested my tips by asking drivers to veryify the number when they drop off the order and every time it has been the exact number I enterd. What I believe Doordash may be doing is reducing the base pay they would normally pay if there is a good tip on the order. Normally longer distance orders will have higher base pay if the tip is low, but in my experience when a tip is larger the base pay, even on long distance orders, is usually the base pay for the market.
I know for a fact DD is stealing tips, I work for 2 corporate restaurants & I see on the receipts what the customers are leaving for tips, I ask the drivers what they are getting paid for the order...IT'S ALWAYS LOWER & no both restaurants I work for do not keep tips
Should be illegal. There shouldn't be a way for manual entry of anything being dispatched by a restaurant. They should be required to submit the customer copy of receipt to doordash before dispatch. That would possibly stop some of this.
The entire system of having tiny base pay that they slowly raise until the order is taken unless there was a good tip is 100% for the purpose of stealing tips. It’s just not directly stealing. The only way it wouldn’t be stealing is if the two same orders had the same base pay regardless of one having a tip and the other not. For example, the same 10 mile run that pays $12. One order is $2 base and $10 tip, the other is $12 base and $0 tip. The true market value for that order is $12. DD steals the tip to put towards their base pay for pay towards the market value.
Nice to see you Zach. Hope all is well. Spot on video. We have had that conversation. I can name 5 restaurant chains that steal tips. It is amazing that one particular restaurant I was referring to has had no tips on the last 37 orders sent to me, yet I have seen orders with 19 items. Just like when they send a double or an add on and remove .50 from our base pay. In some form or fashion they are very sneaky or so they think they are.
Hey Al! I have about the same number of places in my market that pull this stunt. I don't think its unreasonable for DD to actually fix this problem. Hope all is well my friend! Always good to hear from you!
I live here in Honolulu, and I noticed a chinese restaurant called Mian payout never goe's over 8 dollars. I had been suspecting that they are taking portion of the customer's tip for themselves so I had decided not to pick up from them again. There are many chinese restaurants here and it always varies from good payout to low or average but Mian consistently the same? Somethings up and I am pretty sure they are manipulating the price!
Non of these apps are gonna do that they just aren't gonna a pay well to just to pick up only something. You need them raise base pay (which isn't gonna happen) or they have to be forced to pay hourly by law. Most people are not gonna tip well with how people tip which is nothing or seems to be typically a % unless they get an excessively larger priced orders even a 20% to 25% tip isn't going to amount to much of anything.
I've been lucky. I've been tip baited 1 time and have almost 5000 deliveries on Uber eats. I also don't take stuff to bad areas and most of my customers are repeat customers.
You can ask the customer about the tip. That's how i identified the restaurants stealing tips in my market. If you know how, you can send the customer a message after the delivery thanking them for the tip of $X.XX to the driver and that how much the base payfor the delivery was. Uber lets you send a thank you only, so that can be tricky.
The restaurants that do this that I know of are Papa John's, Wingstop and Crumbl Cookies. I would suggest not taking these orders because they're usually placed through the company's app then prepared and farmed out to us. By the time we get the order, it's usually cold. I've gotten bad ratings because of this. I don't think merchants should be able to use DD in this way.
Hi Zach how have you been doing. Your show is fantastic, keep it going. As you know I live outside Orlando, it has been very slow here and I found out they pay $12.75 an hour which sucks. Sometime they don't name the amount of items sometimes you don't get the mileag and as for peak pay down here it's a joke. Universal and Disney start paying you at 17 bucks an hour. Just wanted to let you know how Orlando is doing For all the tourist that come here it has been very slow for us. Plus we have to keep an eye on doordash and Uber Eats. I have seen some orders at $1.75 for 3-4 miles. Anyway I'm enjoying what you're finding out dig deep and bury them brother,Peace
Hey Brian, always great to hear from you! Things are going relatively well for me. I appreciate the kind words! I hear very mixed things about FL. Half of the folks I talk to say its quite busy year round while the other half are describing what you are.
I just moved to Orlando a few months ago and started Dashing in April, so I suppose I am getting this as the baseline for me. Glad to know it used to be busier. I know Disney is having low ticket sales, probably due to heat and all the price increases and cutting free amenities they’ve been doing over the past few years. Hard to get a read on it right now, just hope it picks back up at some point.
Figured this out when I was watching a manager enter info to send an order to doordash, they also limit the orders by total. I can’t remember what he said, but at least Pizza Hut has a maximum total for orders they send to doordash.
late to the game here but there was a particular pizza place in my market that was notorious for tip theft. i Really hope DoorDash listens to you. also wish they'd bring back the widget before accepting the order. i deliver in a massive multiple county/bistate market that takes at the very least 45 mins to get from one edge of the zone to the other in the best possible conditions (middle of the night no traffic clear skies no snow/ice/rain etc). that widget was vital in markets like this.
I know for certain that several restaurants like pizza places in utah place orders through their doordash system on the customer's behalf, and end up taking the tips. There is a pizza place in taylorsville utah that had an employee confirm to me that they don't have any customers use the doordash app, but rather the customers have to go onto their website and place the order. Needless to say, this restaurant always had low ball offers. I also had another pizza place in murray that could see how much i was getting tipped by a customer. They said I was only going to make $17 for waiting over an hour on a +20 item $500 pizza order that was going to a business. I've also had several other restaurants in utah tell me that they can see how much I'm getting tipped on orders even though I'm not able to see it on my end until after the delivery.
Dominoes just signed with Uber to shunt deliveries from unwanted customers. Spoke to a friend who still works for Dominoes who spoke to the franchise owner (7 stores) who told him that the deliveries given to uber would be no tip orders in order to keep their in house drivers from bailing.
Im in PA and my buddy i used to work at dominos with said our local dominos is partnering with ubereats soon. If they swipe tips or send nothing but bad orders they’re not gonna make any money with uber lol. Id say most drivers dont take lowball orders. It takes quite a bit to stay profitable
@@HoffyRS I told him that exact thing. I guess the plan is to dissuade the cheap customers from ordering without actually refusing to take their orders. That said, it wouldn't be the first time the Dominoes good idea fairy vomited up a turd.
@@ZachDrivesFast I told my friend that was probably what would happen. From what he said, nobody there with a brain thinks different. The owners? I'm sure they have complete faith in their cunning plan.
In all honesty, i think the drivers should all try to get a system in place where the CUSTOMER is responsible to tell you what amount they tip you. That way nobody can steal tip idk if this makes complete sense. Like you said a customer can literally tip you lets say, after ur deliver they tip you $100 you WILL NEVER KNOW.
so as a customer, If we are buying from a resturaunt app- its better to pay the tip in cash and leave no tip on the app. (But then the door dash driver sees no tip and wont pick up the order?)
Yes, restaurant workers like cash tips. However, if a customer doesn't tip upfront in the DoorDash or Uber Eats app, they almost never do after the delivery. We'd be making between $2.00 - $3.00 on that order. Cash tips are exceedingly rare for drivers, so we never count on them.
I have had a catering order with a stolen tip from Panera a few years ago. On the invoice the “convenience” fee was the same amount as my tip. I still have the pic of invoice if you want me to send it to you. Restaurant and or doordash steals tips Panera and others are famous for this
It just seems so it seems like people will place and order and do the tip but then turn around and add things and not get the tip adjusted I just saw it today where a DoorDash order came up with a $2.00 tip and the order was for 15 items and the whole pay was 6.50 +. I declined it and then the order came up the same amount $6.50 but it was for 5 items.
You should had order from the restaurant and ask the driver of they got the tip. I do remember someone on RUclips said that part of the white label contract with restaurant that uses Doordash backend delivery service that customers don't know they are using. It states that the restaurant can't control where the tip goes.
I seriously appreciate your videos, and you speaking out for all of us drivers out there tryi---- SQUIRREL! 9:25 ---But seriously dude, thank you. Lol. 🙏
No one can change my mind., the restaurants do this all the time! Had 5 orders of 2$ trips today, all from one restaurant, refused all. Noticed the pizza place has a young crew today. Not playing that game. Pizza hut, another culprit, only paid me 2.50 yesterday for a corporate order.
In my market restaurants have little rewards FOR us drivers. We have a overabundance of FF restaurants in a straight-line, two mile stretch with a underabundance of staff. We frequently get pressed into doing deliveries for restaurants & auto supply stores that offer in house delivery but don't have enough staff.
According to your video, DD claims 100% goes to the "Dashers".....note "Dashers" is plural. This does not mean 100% goes to the "Dasher" (Singular) taking the order.
Correct, but like I also said in the video, I've yet to see an order summary screen showing this payment. Unless they're baking it into base pay, they aren't paying it.
Don’t take bad orders, get multiple apps!!!! I refuse to take a bad order. Door dash, Uber and grub hub lie about mileage as well. 🤷🏽♂️, after taking some bad orders you will learn trust me🤣
I think what dd does is say someone tips 10$ i think they separate the whole tip so instead of it being 10$ tip plus the 2.50 base itll be 7.50 tip and 2.50 base and they keep all the fees. Theres no way to know and they know that. Unless everyone starts asking customers but thats awkward. They’ve already been caught once
It's not just always the restaurant. There are orders in the system that make no sense, and it's designed on purpose that way to prey on people susceptible, who need money desperate enough to take crap orders. I've changed the way i accept orders now, it's disgusting how they guilt us into an acceptance rate but tell us it's our choice, like then why do we get penalized for making "our choice" so the system just churns those orders until some gullible shwab like me accepts a 2.50 order 7 miles across the city EXPECTING MAYBE A tip Jokes on me for accepting a 2.50 order 7 miles away is their answer ALSO how is BASE PAY not congruent with ENERGY PRICES or the cost of VEHICLE MAINTENANCE
the customer's tips SHOULD NOT be part of OUR BASE PAY calculations its a tip when you take those away DD doesn't pay even close to a reasonable amount. DD at best pays 2-5 dollars a delivery (up to 15 miles away also TIME is IRRELAVENT)
Lol. Stay on they azz Zach! Bout time somebody is doing some internal research and investigation whats going on wit these delivery apps. All of them are practically doing the same thing. Dam shame! The delivery apps, restaurants, and customers are sticking it to most delivery drivers. I have been in the delivery business for over 40 years. I have learned one valuable lesson.... Learn what's fair and unfair when it comes to getting paid. Learn, research, and education yourself in any market especially when your self independent. Was not trying to be to verbose here. Good luck to all delivery drivers in trying to make money with these delivery driver apps. Funny. I spend more time declining orders then accepting. Luckily, I'm able to catch orders sitting at home, but most drivers do not have that luxury like I do. I still make anywhere from $75 to sometimes $200 a day. I spend 6 to 7 hours a day declining orders or ignoring them and about 2 to 4 hours active time physically working. Glad my work from home business (by the grace of God) is doing well. I'm active on 9 delivery driver apps currently.
Para-Rodeo Town Hall Summit
When: Saturday, August 5th, 2023
Where: Wash Park Grille, Denver, Colorado
Town Hall Event: 12pm-2pm MST
Post-event meet & greet: 2pm-4pm MST (*food will be provided)
******If you want to attend the first two hours, let me know so we can get your name on the list. The second half of the event is open to the everyone!
I Live in Wyoming but very well may be making the trip down for GiG Con Denver on Friday. Just have to make sure I'm getting the time off like I'm supposed to from my W2. I'm only doing doordash and Walmart sparks part time now, was full time up until end of may. Would love to meet ya, videos about gig work has helped me tons this year.
Currently dealing with laryngitis but if my voice comes back by then, I will for sure come. My girl Rep
vigil gonna be there too?? Heck yes. She’s awesome!
@@elliharris5638 Yes, she's going to be there. Feel better soon! Hope to see you there!
@@rickyd172 Absolutely get in touch if you're able to make it!
Well W2 has me off this weekend till Thurs at the coal mine, ill be in Denver on Thursday but gotta work in Montana on Friday night so won't be able to make it. Hope ya have an awesome turn out though!
Once a thief
Always a thief
Couldn't had said it any better 😅
Doordash is trying to be profitable by screwing merchants, drivers, and customers but drivers get the blunt of their unscrupulous tactics
Well said!
Why would they have any issue whatsoever being profitable? I mean how much overhead and expenses can Doordash even have? It's an app. It's all online. They'd need some customer service reps, IT people, some marketing.. all that should cost a MICRO percentage of what Doordash brings in.
In my market, Papa John’s was notorious for this. I used to go in there during lunch time to get an order that would have a decent tip on it and the manager would say something like, “After 4:00, I don’t have a driver so I’ll be using you guys a lot tonight.” After 4:00, the Papa Johns’s orders would start coming in and every single one of them would be no tip orders. They’ve got a new manager now and it hasn’t happened that I’ve seen since the new manager took over. In fact, the new manager will even tell me what the tip is on bigger orders so that’s nice.
It actually is in the Terms of Service though that restaurants can distribute tips however they like if an order is placed through them, or the restaurant’s app, instead of actually through DoorDash.
Pizza hut also does this in my market...I've had times I start getting multiple no tip orders from both to the point I end my dash and either go home or go to another market
I have one Papa Johns store that also does do this, there are never tips on their orders and they are in a more affluent neighborhood. Every single Pizza Hut order has weird to no tips and I simply reject every one of them. When Pizza Hut first came to DD, I would park near the store because those orders had massive tips, not anymore and I have to always wait for the order to be ready. In fact, most of the time they don't even start the order until I arrive now. So, I just reject those orders immediately, I won't even turn the app on near their store, I'll pause until I am out of range.
@@cassieburns5483 my Pizza Hut here isn’t too bad. Of course, you still get the occasional no tip order from them as you do with anyplace, but they seem to be few and far between. I do have to wait sometimes, but it’s usually 5 minutes or less so not horrible. I have noticed though, especially with Papa John’s and Pizza Hut orders, that the ones that live the farthest away are the ones tipping the least. For instance, I got a Pizza Hut order today that was a pizza and bread sticks going less than 2 miles that paid $17. Later on, I received another Pizza Hut order, 4 pizzas, one of the melts, and a 2 liter Mt Dew going 7 miles that was only paying $3.75. I turned that one down because I don’t accept hoping that there will be a cash tip. There almost never is.
@@cassieburns5483 I noticed in my market during the day Papa John's usually has decent money on them and the wait times are zero to just a few minutes but like clockwork a new crew comes in about 4pm and after that it's all ludicrous $2 offers for like 10 miles so I don't take any after that time...I inadvertently accepted 1 a couple weeks ago because I was driving and didn't really look at the screen very good thought it was $12 something for 5 miles I pulled in Papa John's then saw it was $2 something and I would have been picking up 6 large pizzas and a 2 liter needless to say I unassigned that POS
The restaurants that do this that I know of are Papa John's, Wingstop and Crumbl Cookies. I would suggest not taking these orders because they're usually placed through the company's app then prepared and farmes out to us. By the time we get the order, it's usually cold. I've gotten bad ratings because of this.
Thanks Zach! I love your videos.🎉
I appreciate you and the support!
Totally happens to Catering orders going to a large university near me. $600 $800 $400 orders have a flat $20 tip??? Interesting…..
I no longer accept any orders from this company.
I have a restaurant in the area keeps the tips. I don’t accept orders from there anymore.
I ask myself the same. Seeing more odd numbers than before. $6.08 etc.
Whenever I see an odd number, I get a little suspicious...lol
I have a guy that orders tropical smoothie for breakfast every single day.
He always tipped $8.
There was only one time he that he handed me an extra $5 cash because he said that he “forgot to add the extra amount .”
The order never comes as an offer of $10 for 2 miles but shows as “$6.25.” But I always take it because I know the order.
The last two days, the total I received was $7.92. That has left me suspicious.
Back doing w2 work but still going to support your videos. Good luck out there.
I really appreciate your continued support!
Ive always believed doordash is stealing our tips. Something never seems quite right.
Pizza Hut (West Ky) use to do this. The order would always say $2.25 within the last 6 months that has changed because Pizza Hut orders now have much better offers.
Zac wish you would start a delivery company! I would definitely drive for you!
I appreciate the kind words! Take with this with a grain of salt, but I refuse to pick up from Pizza Hut. ; )
I had a order tonight during $2 bonus. $7 tip. In my market base pay is 2.00, usually $2.25. The doordash pay was only $3 for this order. It should have been $4. I noticed when I see a high tip order they are lowering bonus and base pay. That is still taking tips.
I dash in a small resort town in South Carolina. I used to accept orders from a national pizza chain known for using better ingredients....
The orders there never had tips. I asked one of the employees while I was waiting for an order. He straight up told me that they keep our tips and also send us the crappy orders their staff drivers didn't want. So, they might make better pizzas, but I sure as hell am not delivering them.
Portillo's does this. Perhaps Famous Daves too.
Yup, only got half of the tip that was actually on the store receipt taped to the customer's order bag.
One time a customer asked me if I received his $7 tip. Once the dash ended that’s all I got. $7.
If I catch a restaurant stealing tips I'm calling a lawyer and suing
Maybe if we had customers be cool enough to put what they tip in the drop off section. There has to be a way to find out if we’re getting tip screwed. I think it’s a lot of merchants who tip steal
Yeah but that's still no guarantee that the customer is doing that tip because they can put in that section hey I'm tipping you $10 and they could just be blowing smoke up your ass to get you to deliver the order and it's like oh no I really did tip you that so it's not me you just never know for sure what's going on a customer can claim anything they want a restaurant can claim anything they want doordash can claim anything they want there's never any way to know for sure
Just yesterday I received a catering order, guaranteed $29. After delivery, I was paid $65. Curious...I looked into this, base pay was $4, initial tip was $5 and customer added a $51 tip at some point later, but before I delivered. Sketch? yeah, I thought base pay catering was $8, this was a 10 mile trip. Guessing based on the information I received, initially DD was giving $20 base pay and reduced that to $4 when the customer added another tip. I have never seen a guaranteed offer increase. It was a nice surprise but it seems very strange, the base pay is lower then a normal order I would receive. Now, I don't want to act like I'm complaining because it was a darn good paying order and I am grateful to have it, I just wish that pay structure was more transparent because it doesn't seem to ever jive, especially when a customer gives a nice tip, base pay is ALWAYS weird.
Panera, Pizza Hut, Papa Johns and Applebys are bad about tip shaving here. I found out by asking for receipts for the customers.
DoorDash is stealing tips on the longer distance orders. They generally pay around a buck a mile in my area. For example, two 10 mile orders, one tipped 8 dollars, another no tip. They both will still pay about 10 dollars.
Would you mind clarifying this a little bit? I'm not sure what you mean by "they both will still pay..."
@@ZachDrivesFast On a high mile no tip order they will raise the base pay. If the same order had a tip, they steal the tip and the base pay is lowered by the amount of the tip. Just like they used to do for all orders.
Well my reasoning is if the order pays me 10.00 total or more, depending on mileage of course, I'm taking that order. I don't accept smaller orders anymore, 6 years into doordashing. But yes I seen for myself the tip stealing is very real. I suggest only taking the amount you are ok with and not concern yourself about anything else.
They’re also taking the extra money charged for out of zone deliveries. That alone by itself should be illegal. Now there’s dash pass. Yeah dd passes up us on delivery because it’s offered to the customer for free. They expect the customers tip to cover that? BS
I dont take those orders. Restaurants in my market figured out those orders generally dont get picked up
And it's a damned good thing they don't get picked up...lol!
Due to having a 20% (or so) AR almost always, most of my offers are low pay: no tip, very low tips, long distance (with low or no tips), etc. I can't imagine there are SO MANY people out there who are simply not tipping or not tipping well. I can believe there are quite a few, but I actually think a good portion of these kinds of offers are restaurants retaining the tips. But I can't prove anything, so I spend a lot of my shifts now declining. It's kind of a travesty.
Get DUH and it'll decline for you!
@@jond2697until you get deactivated for using a 3rd party app. Read the terms dude. Thats a violation of the terms we all dont read
If I see an offer that’s poor I won’t take it
Yeah but say someone tips 4$ so its a 6.50 order but they actually tipped 8$ but the merchant skimmed 4$ yeah the order was still acceptable depending on mileage but you coulda made more if we werent dealing with scumbags
Great video I learn from you
Lowering the illusive base pay when a customer leaves a good appreciative high tip is a form of stealing. Sneaky too.
Uber eats is doing the same. I dropped off an order in the rain and the customer met me at the door. She saw what I had to go thru and showed me she added an extra $7 on the tip. I only got 49 cents from it.
honestly i have gotten the type of orders that the merchant could possibly steal the tip but i never knew what to look for until now. with that being said i can now watch out and try to figure out if the merchant is being shady. thanks for the this informative video have an amazing day.
My pleasure! Glad to help!
I just started doing DD and I noticed that base pay is not increased if I travel further away. So now I won't do longer runs unless there's a hefty tip.
These apps are getting greedier everyday. This will be my last year doing this. I'mma become a CDL driver.
Great money in that! Best of luck to you my friend!
The only answer I can think of is if there is no tip, do not choose to deliver that order!
I’m not sure where I heard this from. I heard a restaurant manager said when they have a order for delivery the servers that prepares their order for delivery cannot take the tip. It belongs to the driver not the employee that preparers the order.
I had a restaurant steal my tips.. I was wondering what was going on, now I know!
Yes a certain Outback location in my market absolutely had to be stealing tips, because every offer I ever saw from that location was only like a $5 offer and it was in a good area.
Would be impossible to prove that 100% of that fee is going to the driver if it's included in base pay, because we really don't know what base pay is. We are neither told exactly how much base pay we should expect per mile nor is there a flat base pay. Doordash says base pay is between $2 to $10, but I've taking 2 orders fairly recently for $13 and it was all base pay and I have also seen orders going very far with a very low base pay. So I conclude base pay is whatever Doordash decides to give us at any given time.
Yep. And I have noticed recently, that quite a few of my orders have actually had zero tips, with much higher base pay than normal. I’m just dumbfounded as there’s frequently no way to actually tell which orders do not have tips. Of course, there are still the obvious two dollar orders.
I agree with you completely! I was just looking at part of their website that talks about the base pay range the other day and you are correct. You should definitely check out the video I do on Dasher pay when I eventually get around to releasing it...lol
Yup. The devil is in the details as always. It is worded to the customers as "100% of the fee goes to drivers in your area." It does not say that the fee goes to *their* driver. I too am in a market where base pay is all over the place and is getting incredibly difficult to know which orders do or don't have tips besides the obvious $2 ones. I have also seen an uptick in orders that turned out to be all base pay with no tip. I think the way this works is doordash pools this money and funnels it in bulk specifically to orders with no or low tips that will likely not get delivered. If this is how the fee money is getting distributed then honestly I'm fine with that. Now, all these restaurants who are skimming the tips, yeah that definitely remains a serious concern that Doordash needs to address especially if they want to weight acceptance rate so strongly.
I believe outback in my area steals tips
Now that you mention it, you could be on to something. I use to sit and wait for orders from this chain but in the past few months I don't wait here anymore either, the tips are usually non-existent and it's the only outback in a 15 mile radius so the orders here are usually long distance. There are fewer orders coming from this chain now and the last time I was there to pick up an order, they have light up car tops for delivery vehicles, I think they are making their own deliveries now since they have seen the tips coming out of this place....it could just be that they choose to deliver the high pay orders only....only my guess.
I have very intimate knowledge of a restaurant that is likely referred to in this video. We have staffed drivers and work with doordash. Staff can see upfront tips included on orders before they are delivered. So when we are busy and our staff drivers can not handle all of the orders, staff chooses which orders to dispatch to doordash. As a driver, what would you send away and what would you keep? Keep the close orders and good tips and send away the low tips and bad orders. It’s just a natural reaction. I don’t believe the place I’m referring to steals tips. They just selectively send orders to doordash. I hope this helps.
Not all heroes wear capes. Thank you for the research. There should be some incoming lawsuits.
Hey Justin, hope you're well, man!
Unfortunately, I don't see how there can be a lawsuit. Doordash has carefully worded things so that yes, any tips that are coming through doordash do go to the driver, but they are not requiring the restaurant to pass along tips that come through the restaurant to the drivers in any meaningful manner. This is a doordash created problem, but there really isn't any way to police it. Now if the restaurant says on their platform that 100% of the tips go to the driver and then doesn't do that there may be legal remedy for the customer, but there isn't anything that drivers can do about it because drivers are not a party to that contract. This is a great example of how our system rewards dishonest behavior at every level and why commerce must be regulated by law.
I'm sure the restaurants demanded it be worded this way so they could steal tips. Our industry only exists because restaurants refuse to pay drivers livable wages.
Doordash legally steals our tips with their fees & up-charges. When a $15 meal costs $30 before tip, there isn't much left for the driver.
With the direct merchant orders, the merchant usually gets around the tip theft by stating they use a "tip pool" or a "tip sharing" system & the tips are distributed among their staff. In fine print, of course. Even though the customer is placing a delivery order & assumes they're tipping the driver specifically. Technically, the restaurant is tipping the driver via "tip sharing", not the customer directly. I guarantee these companies are skimming from their employees, along with the drivers.
Panera does this. Several pizza places do too. There's a couple other national chains that do it, but I can't remember which ones as I type.
The problem is our agreement with DD explicitly states that 100% of our tips goes to us. So while, I'm not disagreeing with your points, we as drivers, didn't sign that agreement that gives restaurants the right to steal things.
@@ZachDrivesFastthey take advantage of the fact that an average driver doesnt have the resources to challenge it in court
@@ZachDrivesFast Not disagreeing at all. It's complete BS.
Found out today, customer tipped me $25 and DoorDash paid me $6 total for delivery. Very disappointing.
In my area fortunately no merchant even the bad ones dont pull the tip from merchant orders
Lucky! Send some of that my way.
@@ZachDrivesFast just work dd in my area and get a pass to go on the military base with all the apps dd ue gh ic spark you'd make bank
DoorDash does steal tips. When they mysteriously deactivate your account when u have no violations (like what happened to me) they pocket the customers tips. Even though in the app it says “100% of the tip goes to the driver”. The week i got deactivated I didn’t get a penny of those tips. DoorDash needs to be sued for this tip theft. I’m sure DoorDash didn’t refund those customers their tips when I got deactivated (for no contract violations)
Hey Zach! Good to meet a fellow Zach(k), lol. I'm a Dasher out of the Charleston, WV area.
I recently discovered your videos/channel and appreciate what you've had to say/the advice given. Subscribed and will tune in from time to time. Keep it up man!
I appreciate your support fellow Zack(h)! BTW, I love your display name!
@@ZachDrivesFast
Thanks man and you're welcome! Long story on how I got that nickname, but I use it for several things. It just kind of stuck with me once given.
Lately, I've been getting a boatload of McDonald orders with no tip, $2.50 orders has become the new normal in my area, so I signed up for uber eats and Amazon Flex, eventually I want to break away from doordash 100%
i think McDonald's in my area is stealing tips. I very very rarely get an offer from McDonald's that has a tip. I think a lot of people are going through the mcdonalds app and selecting delivery. I went through the motions of placing an order on mcdonalds to see if tipping was an option. It was defaulted at 15 percent. I didn't complete it, but it did give me food for thought. excuse the pun
Yes. Happened twice that I know of for sure. Both in the same dame. Customer tipped 10 extra post delivery, he told me this via text. Doordash only paid out $7. Then, later on delivered a few pizza's. Customer asked me at drop off if I would receive the entire tip, he said he tipped $15. Hit delivery confirm in front of him, and although it was more than I was originally shown, I only received $12. When I contacted support i had two agents end the chat before ever saying anything in regard to my complaint of the tip discrepancy. I cant wait for the class action lawsuit against this company.
Started with Amazon flex today. It's good.
Awesome! Keep my updated on how it goes.
To me, if the restaurant that's "borrowing" Door Dash drivers doesn't pass along the tip, it's probably because when the customer tips, the restaurant probably assumes it's for that restaurant, not the driver. However, that restaurant should pass along a tip of their own for the driver anyway. I wouldn't say restaurants are stealing the tips as much as they are guilty of not tipping drivers. I would boycott them too.
I don't have much actual evidence but a think doordash is still reducing base pay based on tips, which could be argued is stealing tips.
I have personally tested my tips by asking drivers to veryify the number when they drop off the order and every time it has been the exact number I enterd.
What I believe Doordash may be doing is reducing the base pay they would normally pay if there is a good tip on the order. Normally longer distance orders will have higher base pay if the tip is low, but in my experience when a tip is larger the base pay, even on long distance orders, is usually the base pay for the market.
I know for a fact DD is stealing tips, I work for 2 corporate restaurants & I see on the receipts what the customers are leaving for tips, I ask the drivers what they are getting paid for the order...IT'S ALWAYS LOWER & no both restaurants I work for do not keep tips
I've seen unknown number of items before and wondered why now I know.
Should be illegal. There shouldn't be a way for manual entry of anything being dispatched by a restaurant. They should be required to submit the customer copy of receipt to doordash before dispatch. That would possibly stop some of this.
Plain n simple they haven’t stop 🛑 stealing tips
So how does DD prevent restaurants from doing this
The entire system of having tiny base pay that they slowly raise until the order is taken unless there was a good tip is 100% for the purpose of stealing tips. It’s just not directly stealing. The only way it wouldn’t be stealing is if the two same orders had the same base pay regardless of one having a tip and the other not. For example, the same 10 mile run that pays $12. One order is $2 base and $10 tip, the other is $12 base and $0 tip. The true market value for that order is $12. DD steals the tip to put towards their base pay for pay towards the market value.
Nice to see you Zach. Hope all is well. Spot on video. We have had that conversation. I can name 5 restaurant chains that steal tips. It is amazing that one particular restaurant I was referring to has had no tips on the last 37 orders sent to me, yet I have seen orders with 19 items. Just like when they send a double or an add on and remove .50 from our base pay. In some form or fashion they are very sneaky or so they think they are.
Hey Al! I have about the same number of places in my market that pull this stunt. I don't think its unreasonable for DD to actually fix this problem. Hope all is well my friend! Always good to hear from you!
We need to have a list of the places that take these tips away. I didn’t know this could happen!
🫨
I live here in Honolulu, and I noticed a chinese restaurant called Mian payout never goe's over 8 dollars. I had been suspecting that they are taking portion of the customer's tip for themselves so I had decided not to pick up from them again. There are many chinese restaurants here and it always varies from good payout to low or average but Mian consistently the same? Somethings up and I am pretty sure they are manipulating the price!
We are the backbone of doordash. They need to pay adequately
Non of these apps are gonna do that they just aren't gonna a pay well to just to pick up only something. You need them raise base pay (which isn't gonna happen) or they have to be forced to pay hourly by law. Most people are not gonna tip well with how people tip which is nothing or seems to be typically a % unless they get an excessively larger priced orders even a 20% to 25% tip isn't going to amount to much of anything.
Are they using part of the "dasher support fee" to support "earn by time" dashers?
That's an excellent question, Steven! Now you got me wracking my brain, thinking how I could figure that out.
I've been lucky. I've been tip baited 1 time and have almost 5000 deliveries on Uber eats. I also don't take stuff to bad areas and most of my customers are repeat customers.
You can ask the customer about the tip. That's how i identified the restaurants stealing tips in my market. If you know how, you can send the customer a message after the delivery thanking them for the tip of $X.XX to the driver and that how much the base payfor the delivery was. Uber lets you send a thank you only, so that can be tricky.
The restaurants that do this that I know of are Papa John's, Wingstop and Crumbl Cookies. I would suggest not taking these orders because they're usually placed through the company's app then prepared and farmed out to us. By the time we get the order, it's usually cold. I've gotten bad ratings because of this. I don't think merchants should be able to use DD in this way.
I think the restaurants are stealing the tips
Hi Zach how have you been doing. Your show is fantastic, keep it going. As you know I live outside Orlando, it has been very slow here and I found out they pay $12.75 an hour which sucks. Sometime they don't name the amount of items sometimes you don't get the mileag and as for peak pay down here it's a joke. Universal and Disney start paying you at 17 bucks an hour. Just wanted to let you know how Orlando is doing
For all the tourist that come here it has been very slow for us. Plus we have to keep an eye on doordash and Uber Eats. I have seen some orders at $1.75 for 3-4 miles. Anyway I'm enjoying what you're finding out dig deep and bury them brother,Peace
Hey Brian, always great to hear from you! Things are going relatively well for me. I appreciate the kind words! I hear very mixed things about FL. Half of the folks I talk to say its quite busy year round while the other half are describing what you are.
I just moved to Orlando a few months ago and started Dashing in April, so I suppose I am getting this as the baseline for me. Glad to know it used to be busier. I know Disney is having low ticket sales, probably due to heat and all the price increases and cutting free amenities they’ve been doing over the past few years. Hard to get a read on it right now, just hope it picks back up at some point.
The order said papa John's 7.75+ when I delivered it said 11.25 but today the ledger says 7.75
Ive ordered dd before and never had any of my tip missing to my knowledge the ones i post tipped got all the $ and so did i when i dashed
Figured this out when I was watching a manager enter info to send an order to doordash, they also limit the orders by total. I can’t remember what he said, but at least Pizza Hut has a maximum total for orders they send to doordash.
I understand them giving the better orders to their in house drivers but the orders they do dispatch dont steal our fucking tips.
late to the game here but there was a particular pizza place in my market that was notorious for tip theft. i Really hope DoorDash listens to you. also wish they'd bring back the widget before accepting the order. i deliver in a massive multiple county/bistate market that takes at the very least 45 mins to get from one edge of the zone to the other in the best possible conditions (middle of the night no traffic clear skies no snow/ice/rain etc). that widget was vital in markets like this.
Oh I've wondered this question for so long. I tip very well and always wondered
Wow this is insane . (Im also in Baton Rouge) But havent gotten a chance to work on DD as a new driver
I don't get out of bed for $2.50 much less accept an offer for $2.75 to go anywhere.
Wheels don’t turn for less than $5 and a couple miles
CRUMBL and CHIPOTLE 100% do this.
They do steal out tips cuz i been seein a decline on orders tips
Check out a video I released about a month ago called "Massive Red Flag for Door Dash Drivers."
I know for certain that several restaurants like pizza places in utah place orders through their doordash system on the customer's behalf, and end up taking the tips. There is a pizza place in taylorsville utah that had an employee confirm to me that they don't have any customers use the doordash app, but rather the customers have to go onto their website and place the order. Needless to say, this restaurant always had low ball offers. I also had another pizza place in murray that could see how much i was getting tipped by a customer. They said I was only going to make $17 for waiting over an hour on a +20 item $500 pizza order that was going to a business. I've also had several other restaurants in utah tell me that they can see how much I'm getting tipped on orders even though I'm not able to see it on my end until after the delivery.
I hope you're avoiding those places! If they know the tip and you don't, it's because they entered it manually.
Dominoes just signed with Uber to shunt deliveries from unwanted customers. Spoke to a friend who still works for Dominoes who spoke to the franchise owner (7 stores) who told him that the deliveries given to uber would be no tip orders in order to keep their in house drivers from bailing.
That's really sneaky! I hope they don't get a single driver showing up to get those orders.
Im in PA and my buddy i used to work at dominos with said our local dominos is partnering with ubereats soon. If they swipe tips or send nothing but bad orders they’re not gonna make any money with uber lol. Id say most drivers dont take lowball orders. It takes quite a bit to stay profitable
@@HoffyRS I told him that exact thing. I guess the plan is to dissuade the cheap customers from ordering without actually refusing to take their orders. That said, it wouldn't be the first time the Dominoes good idea fairy vomited up a turd.
@@ZachDrivesFast I told my friend that was probably what would happen. From what he said, nobody there with a brain thinks different. The owners? I'm sure they have complete faith in their cunning plan.
You were right!!! Peak pay is gone!
In all honesty, i think the drivers should all try to get a system in place where the CUSTOMER is responsible to tell you what amount they tip you. That way nobody can steal tip idk if this makes complete sense. Like you said a customer can literally tip you lets say, after ur deliver they tip you $100 you WILL NEVER KNOW.
so as a customer, If we are buying from a resturaunt app- its better to pay the tip in cash and leave no tip on the app. (But then the door dash driver sees no tip and wont pick up the order?)
Yes, restaurant workers like cash tips. However, if a customer doesn't tip upfront in the DoorDash or Uber Eats app, they almost never do after the delivery. We'd be making between $2.00 - $3.00 on that order. Cash tips are exceedingly rare for drivers, so we never count on them.
I stopped DoorDashing and found other means because of bullshit like this. Even perception of theft should be enough to alarm people to steer clear.
I have had a catering order with a stolen tip from Panera a few years ago. On the invoice the “convenience” fee was the same amount as my tip. I still have the pic of invoice if you want me to send it to you. Restaurant and or doordash steals tips Panera and others are famous for this
If you don't mind sending it my way, my email is on the 'about page' of my channel!
@@ZachDrivesFast just sent it
It just seems so it seems like people will place and order and do the tip but then turn around and add things and not get the tip adjusted I just saw it today where a DoorDash order came up with a $2.00 tip and the order was for 15 items and the whole pay was 6.50 +. I declined it and then the order came up the same amount $6.50 but it was for 5 items.
You should had order from the restaurant and ask the driver of they got the tip.
I do remember someone on RUclips said that part of the white label contract with restaurant that uses Doordash backend delivery service that customers don't know they are using. It states that the restaurant can't control where the tip goes.
Hey Richard, it's been awhile. Hope you're well!
I always thought doordash was stealing the tips
👀
I stopped picking up orders at certain places because of that.
Smart man! It's better to boycott than be frustrated.
I seriously appreciate your videos, and you speaking out for all of us drivers out there tryi---- SQUIRREL! 9:25 ---But seriously dude, thank you. Lol. 🙏
SQUIRREL!!
@@jond2697 Isn't this fuzzy creature such a weird word to write out?! Like, really? Squirrel? English, you weird fam.
I appreciate the kind words, Jody! Glad to help!
Your tip is a worked number of a equation to determine what they'll
Pay out and too whom
No one can change my mind., the restaurants do this all the time! Had 5 orders of 2$ trips today, all from one restaurant, refused all. Noticed the pizza place has a young crew today. Not playing that game. Pizza hut, another culprit, only paid me 2.50 yesterday for a corporate order.
Papa Murphys is the only national chain I pick up from as far as pizza places go.
Papa Johns & Donato's both steal 100% of the tips through them.
I've done Donato's multiple times as a VR. In my market they're available on the apps though, so I haven't run into this problem with them.
I think I'll start taking pictures of the receipts now and check.
Never a bad idea my friend!
In my market restaurants have little rewards FOR us drivers. We have a overabundance of FF restaurants in a straight-line, two mile stretch with a underabundance of staff. We frequently get pressed into doing deliveries for restaurants & auto supply stores that offer in house delivery but don't have enough staff.
Based on what you're telling me, I'm sure you see this an awful lot in your market.
Curry Club in Port Jeff NY must steal tips I’ve never seen a tip when I pick p for them
Definitely a place to avoid!
According to your video, DD claims 100% goes to the "Dashers".....note "Dashers" is plural. This does not mean 100% goes to the "Dasher" (Singular) taking the order.
Correct, but like I also said in the video, I've yet to see an order summary screen showing this payment. Unless they're baking it into base pay, they aren't paying it.
I've Been got for the last week here in Williston North Dakota know I can't get in the app since last night
I personally think Shipt does
Don’t take bad orders, get multiple apps!!!! I refuse to take a bad order. Door dash, Uber and grub hub lie about mileage as well. 🤷🏽♂️, after taking some bad orders you will learn trust me🤣
I agree but I haven't really seen mileage lies.
I think what dd does is say someone tips 10$ i think they separate the whole tip so instead of it being 10$ tip plus the 2.50 base itll be 7.50 tip and 2.50 base and they keep all the fees. Theres no way to know and they know that. Unless everyone starts asking customers but thats awkward. They’ve already been caught once
I delivered pizza for 6 years at 3 different spots in two different cities i doordash in one of those cities and tips dont add up
It's not just always the restaurant.
There are orders in the system that make no sense, and it's designed on purpose that way to prey on people susceptible, who need money desperate enough to take crap orders.
I've changed the way i accept orders now, it's disgusting how they guilt us into an acceptance rate but tell us it's our choice, like then why do we get penalized for making "our choice"
so the system just churns those orders until some gullible shwab like me accepts a 2.50 order 7 miles across the city EXPECTING MAYBE
A tip
Jokes on me for accepting a 2.50 order 7 miles away is their answer
ALSO how is BASE PAY not congruent with ENERGY PRICES
or the cost of VEHICLE MAINTENANCE
the customer's tips
SHOULD NOT
be part of OUR BASE PAY calculations
its a tip
when you take those away
DD doesn't pay even close to a reasonable amount.
DD at best
pays 2-5 dollars a delivery (up to 15 miles away also TIME is IRRELAVENT)
Now do you understand why I prefer to hand a cash tip to a driver?
9:14 big foot 🦶🏾
Haha! There's a walking trail right there. Usually I edit that stuff out, but I was on a time crunch with this video.
Lol. Stay on they azz Zach! Bout time somebody is doing some internal research and investigation whats going on wit these delivery apps. All of them are practically doing the same thing. Dam shame! The delivery apps, restaurants, and customers are sticking it to most delivery drivers. I have been in the delivery business for over 40 years. I have learned one valuable lesson.... Learn what's fair and unfair when it comes to getting paid. Learn, research, and education yourself in any market especially when your self independent. Was not trying to be to verbose here. Good luck to all delivery drivers in trying to make money with these delivery driver apps. Funny. I spend more time declining orders then accepting. Luckily, I'm able to catch orders sitting at home, but most drivers do not have that luxury like I do. I still make anywhere from $75 to sometimes $200 a day. I spend 6 to 7 hours a day declining orders or ignoring them and about 2 to 4 hours active time physically working. Glad my work from home business (by the grace of God) is doing well. I'm active on 9 delivery driver apps currently.