Your solution worked perfectly on my 18yo GE JT912 oven, which was losing touch sensitivity. I also remembered using a similar technique in the '70's on old style computer CRT terminals located in a sooty steel mill environment... using the same soft rubber eraser procedure, achieved about 50% success bringing them back to life. Thanks for the easy to-do tip. and I probably saved $150 minimum service call, plus parts (or, a new $1,600 or so oven).
Thank you! 2023 here. Your video saved me hundreds! My plus button stopped working completely. My GE was slightly different, but I followed your concept. I didn’t have a ribbon cable but rather multiple individual cables. I unplugged each cable and simply plugged it back in. I think there were 6 cables total? Didn’t know which was the culprit was so I did all of them. Problem solved! Note: there were 3 cables I could not disconnect. I could have figured it out, but I didn’t want to risk damaging the circuit board. So I just wiggled them gently. Also, if you drop screws likely they are in the oven drawer😊
Yeah! This worked! Just pulled up the ribbon cable connector a little and refastened. My GE Profile range was just displaying a number 1. No buttons would work. Everything is working again now. Was going to buy a new range. Wife is happy. Thank you!!!
You took more time to make this video than it took me to fix my oven. Thanks for the popping front off tip, so easy after that. We now can use the bake and broil buttons again. Wooohooo!
Worked for me too! I had my doubts since our troubles started after a power outage and I assume that the electronics were damaged by a surge related to the power outage but what the heck, it was worth a try. It worked perfectly! I have a couple of suggestions for others: 1. Be careful not to pull too hard on the panel. There are a number of wires plugged into it that are easily pulled out. They can be put back in place easily but you need to know where they go so best to leave them alone. 2. My ribbon cable clip was different. It was orange and the little tabs on each side needed to be lifted. This lifted the back section of the clip and released the cable. Putting the cable back in was easy3 because there are two holes that line up with tiny posts. The back section of the clip then needs to be pressed back down and everything is secure. 3. A number of folks have mentioned that it is difficult getting the panel back in place. I found that I could bend the metal clips our a bit to simplify putting it back together. Thank you Jim.
Just watched this and shared it to a friend. Friend tried "when in doubt, reboot" theory first (I'm a computer guy). Flipping the breaker off, waited about 10 seconds & flipped it back on. BINGO . Everything back to normal and working. No need to take anything apart at all.
Yep, did the same thing - shut the breaker for the oven off for 10 seconds, and it worked like a champ. If that didn't work my next step was to follow these instructions
Followed your instructions and used an eraser to clean the terminals on the ribbon cable. Had difficulty getting the panel back in place but once that frustration was over, everything has worked fine. Many thanks!!
Thank you so much for the excellent video. I was looking to see how I could possibly fix my oven if it ever failed. I’m still under warranty, however, it’s due to expire soon and they want just too much money to extend it. Just knowing how to get to the controls of the oven is a tremendous help!
Thanks for tips. Nothing on my control panel was working although the oven had electricity (the oven light went on when I opened the door and the stove top electric spark igniters worked). Before opening the control panel, I first tried the lock-out & start buttons, and then I just unplugged the oven for a minute. When I plugged it back in, the control panel reset and was working again. If that wouldn't have worked, I was going to follow these instructions.
Hi, Thank you! My circuit board was a little different, didn't have the ribbon, I just unplugged the circuit and plugged it back in. It seemed like it had just come out a bit, so I just tightened it down and it worked!!!
Superb! Thanks. My bake button would crap out occasionally and my numbers wouldn't work so we could only cook at 350 when the bake button did work. Did this, and it appears to be back to normal. Good stuff! Thanks again!
I've been looking for this fix for a while. The number pad on my GE Profile Perfomance oven is working once again and saved me $$$ from having to buy another one. Thanks, Jim!
Gee Thanks, Jim! This fixed my 16-year old GE Profile oven and now I won't get the new GE Cafe Double Oven I wanted! But on the other hand, you did save my Thanksgiving!!
I have a GE Spectra JBP79 Electric Glasstop and the "Bake" key on the keypad stopped functioning. Everything else works fine. Took the back keypad off just out of curiosity and sure enough - it has a ribbon cable. Regrettably that wasn't the problem and you can't actually unplug the ribbon cable, so I'll try something else. Nevertheless, many thanks, JIm. Yankee ingenuity is alive and well!
Ge builds a good work horse. Their problems really from what i see is wiring harness failure. Several models ive come across had unidentifiable wire harness issue and this was with GE service tech assist on the phone
I tried this and ended up with an error F760 after turning the power back on meaning our circuit board is now shorted and we now need a whole new oven 😟. Be careful doing this if most of the buttons are working. I was just trying to get the warming drawer and clock buttons to work again.
I have a GE Monogram similar to this. After removing the bottom screws I can only push it up so far before it stops (about an inch) and I can't get it off the lugs. Is there some to trick to it, or do I need to force it up?
Would this also work for a GE PG2930SEL1SS stove? We have the touchscreen control on the front of our stove which is only displaying a "J" at the moment with no access to any of the other buttons. Mind you, thanksgiving day is tomorrow!
My GE Profile Microwave worked for about 5-7 seconds then shut off. Further exam revealed burning/sparking in HV Inverter/Transformer. Digital continuity checked OK for all door switches, primary thermostat, shut off fuse, etc. Replaced Transformer with new part. Everything worked fine except 'No Microwave Heating'. Next, replaced Magnetron and Relay Switch on the circuit board. Everything worked fine except 'No Microwave Heating'. Magnetron humming seems normal! Cleaned mica wave board inside of unit, no sparking here. Can anyone advise what the problem may be. Again, everything worked fine including settings for time, power levels, clock, etc. when started up except 'No Microwave Heating'. Last resort before dropping out to the curb for the landfill! Any ideas greatly appreciated! HELP!
Sometimes it doesn't fix the problem, I'm pretty sure I have a similar problem, especially since a whole row of buttons stopped working. However I tried to clean the ribbons a few times with no success.
Make sure you disconnect the power cable from the electrical outlet I removed it without unplugging it and I was unplugging it and one of the cables touch the metal part and the light of the house went out. Big mistake from my part not unplugging the oven from the outlet
Troy Klein Minnesota Home Loans don’t worry. It’s only a temporary fix anyways. It is sure to happen again and again until the board dies. Doubt anyone comes back to this comment section with a follow up. Including the guy who posted the video.
Can the clock modular be unplugged from the control board or will it be necessary to replace the whole board. The clock is running very fast not keeping accurate time
I have this exact touchpad and unfortunately this fix did not work for me. I am trying to find a replacement part, but have been unable to find the part. Can anyone provide a link if you had to replace yours? Thanks.
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Your solution worked perfectly on my 18yo GE JT912 oven, which was losing touch sensitivity. I also remembered using a similar technique in the '70's on old style computer CRT terminals located in a sooty steel mill environment... using the same soft rubber eraser procedure, achieved about 50% success bringing them back to life. Thanks for the easy to-do tip. and I probably saved $150 minimum service call, plus parts (or, a new $1,600 or so oven).
Thank you! 2023 here. Your video saved me hundreds! My plus button stopped working completely. My GE was slightly different, but I followed your concept. I didn’t have a ribbon cable but rather multiple individual cables. I unplugged each cable and simply plugged it back in. I think there were 6 cables total? Didn’t know which was the culprit was so I did all of them. Problem solved! Note: there were 3 cables I could not disconnect. I could have figured it out, but I didn’t want to risk damaging the circuit board. So I just wiggled them gently. Also, if you drop screws likely they are in the oven drawer😊
glad it was of some help!
You sir are a hero!! Saved me from buying a new oven!! Thank you!!
I don't thank people enough by commenting. This saved me tremendously! You are the man!
Thanks, glad it helped you
Yeah! This worked! Just pulled up the ribbon cable connector a little and refastened. My GE Profile range was just displaying a number 1. No buttons would work. Everything is working again now. Was going to buy a new range. Wife is happy. Thank you!!!
Awesome - glad I could help
You took more time to make this video than it took me to fix my oven. Thanks for the popping front off tip, so easy after that. We now can use the bake and broil buttons again. Wooohooo!
glad i could offer some help!
Worked for me too! I had my doubts since our troubles started after a power outage and I assume that the electronics were damaged by a surge related to the power outage but what the heck, it was worth a try. It worked perfectly! I have a couple of suggestions for others:
1. Be careful not to pull too hard on the panel. There are a number of wires plugged into it that are easily pulled out. They can be put back in place easily but you need to know where they go so best to leave them alone.
2. My ribbon cable clip was different. It was orange and the little tabs on each side needed to be lifted. This lifted the back section of the clip and released the cable. Putting the cable back in was easy3 because there are two holes that line up with tiny posts. The back section of the clip then needs to be pressed back down and everything is secure.
3. A number of folks have mentioned that it is difficult getting the panel back in place. I found that I could bend the metal clips our a bit to simplify putting it back together.
Thank you Jim.
glad to hear it. Thanks
THANKS !!!!! It took maybe five minutes to repair....hardest part was getting the panel back on.....works perfect ! You’re Awesome !!!!
Yes, the tabs on the inside of the front panel get bent easily. If you bend them outward a bit, I learned it goes back in more easily
Just watched this and shared it to a friend. Friend tried "when in doubt, reboot" theory first (I'm a computer guy). Flipping the breaker off, waited about 10 seconds & flipped it back on. BINGO . Everything back to normal and working. No need to take anything apart at all.
Yep, did the same thing - shut the breaker for the oven off for 10 seconds, and it worked like a champ. If that didn't work my next step was to follow these instructions
This works!!!!!!!!!!!!!!!!
Thank you for the walk-through on the removal of the panel.
glad to know it helped
Thanks, it works again & I didn't have to call a service guy. Your demonstrative efforts are appreciated!
Thank you
Thank you for this. It saved me hundreds. Be safe out there and God bless!
glad to have helped!
Worked on my Jenn Air Range (Model #SCE30600) and saved me a $200 service visit. Thank You!!!!
Followed your instructions and used an eraser to clean the terminals on the ribbon cable. Had difficulty getting the panel back in place but once that frustration was over, everything has worked fine. Many thanks!!
glad it helped
it was the first time in a long time that my wife said I was good for something. Thank you so much. God bless.
heh good job thanks
Thank you so much for the excellent video. I was looking to see how I could possibly fix my oven if it ever failed. I’m still under warranty, however, it’s due to expire soon and they want just too much money to extend it. Just knowing how to get to the controls of the oven is a tremendous help!
Thanks for tips. Nothing on my control panel was working although the oven had electricity (the oven light went on when I opened the door and the stove top electric spark igniters worked). Before opening the control panel, I first tried the lock-out & start buttons, and then I just unplugged the oven for a minute. When I plugged it back in, the control panel reset and was working again. If that wouldn't have worked, I was going to follow these instructions.
Hi, Thank you! My circuit board was a little different, didn't have the ribbon, I just unplugged the circuit and plugged it back in. It seemed like it had just come out a bit, so I just tightened it down and it worked!!!
Superb! Thanks. My bake button would crap out occasionally and my numbers wouldn't work so we could only cook at 350 when the bake button did work. Did this, and it appears to be back to normal. Good stuff! Thanks again!
Thanks for the feedback, glad it helped
I've been looking for this fix for a while. The number pad on my GE Profile Perfomance oven is working once again and saved me $$$ from having to buy another one. Thanks, Jim!
Tony Kwong thanks for the feedback, glad it worked
I have a GE double oven for F7. I did the same thing and fixed it! thanks a lot!
awesome!
I used your advice. My GE Profile oven is working again. Thanks! : )
great, thanks for the feedback
Gee Thanks, Jim! This fixed my 16-year old GE Profile oven and now I won't get the new GE Cafe Double Oven I wanted! But on the other hand, you did save my Thanksgiving!!
Great to hear it helped.
I have a GE Spectra JBP79 Electric Glasstop and the "Bake" key on the keypad stopped functioning. Everything else works fine. Took the back keypad off just out of curiosity and sure enough - it has a ribbon cable. Regrettably that wasn't the problem and you can't actually unplug the ribbon cable, so I'll try something else. Nevertheless, many thanks, JIm. Yankee ingenuity is alive and well!
David Bowman i
Ge builds a good work horse. Their problems really from what i see is wiring harness failure. Several models ive come across had unidentifiable wire harness issue and this was with GE service tech assist on the phone
Thanks for the video. Saved me a ton of money!!
2012 ge profile stainless oven, flipping the breaker fixed it.
Thank you Jim! Worked like a charm on my GE oven!
Glad to hear it helped
Jim Freeman
Thanks for the video. Bought a new unit to be safe. Don't know how long the previous owner had it. Works like a charm.
Yep ! worked....Thank you for posting !!
glad to hear it helped you!
Thanks. The keypad on mine was worn out. I bought a new keypad and replaced it with this video showing how to get the ribbon cable swapped.
thanks, I am glad it helped
Jim Freeman what model is this oven I have the same one and trying to get parts for it but I can’t find model number
Thanks for the video!! It sure did the trick!
THANK YOU!
It is possible that flipping the circuit breaker to power off the oven first is what actually fixed it. Sort of like a reboot for the control panel.
Excellent!
Yup, thanks. Different oven, same problem
All good comments , I only have one number that does not work when I press it
I tried this and ended up with an error F760 after turning the power back on meaning our circuit board is now shorted and we now need a whole new oven 😟. Be careful doing this if most of the buttons are working. I was just trying to get the warming drawer and clock buttons to work again.
Worked for me, thank you
glad I could help!
I have a GE Monogram similar to this. After removing the bottom screws I can only push it up so far before it stops (about an inch) and I can't get it off the lugs. Is there some to trick to it, or do I need to force it up?
Would this also work for a GE PG2930SEL1SS stove? We have the touchscreen control on the front of our stove which is only displaying a "J" at the moment with no access to any of the other buttons. Mind you, thanksgiving day is tomorrow!
thank you so much. my buttons are all working again. the only thing not on is the led display. any advise for that?
Cristine Caruso get a new control board
When I turn on the oven to bake & broil it won’t come on on my stove panel the Pre goes dim it’s a General Electric oven
My GE Profile Microwave worked for about 5-7 seconds then shut off. Further exam revealed burning/sparking in HV Inverter/Transformer. Digital continuity checked OK for all door switches, primary thermostat, shut off fuse, etc. Replaced Transformer with new part. Everything worked fine except 'No Microwave Heating'. Next, replaced Magnetron and Relay Switch on the circuit board. Everything worked fine except 'No Microwave Heating'. Magnetron humming seems normal! Cleaned mica wave board inside of unit, no sparking here. Can anyone advise what the problem may be. Again, everything worked fine including settings for time, power levels, clock, etc. when started up except 'No Microwave Heating'. Last resort before dropping out to the curb for the landfill! Any ideas greatly appreciated! HELP!
Sometimes it doesn't fix the problem, I'm pretty sure I have a similar problem, especially since a whole row of buttons stopped working. However I tried to clean the ribbons a few times with no success.
you're right does not always fix the problem, but worth a try before replacing expensive parts
Hi, just wondering what kind of screwdriver you are using?
Make sure you disconnect the power cable from the electrical outlet I removed it without unplugging it and I was unplugging it and one of the cables touch the metal part and the light of the house went out.
Big mistake from my part not unplugging the oven from the outlet
I have this exact model and we tried the fix but its not working. What is the control panel part number that is needed? Thank you
Troy Klein Minnesota Home Loans don’t worry. It’s only a temporary fix anyways. It is sure to happen again and again until the board dies. Doubt anyone comes back to this comment section with a follow up. Including the guy who posted the video.
Your a genius! Thanks this worked for us! A++++++++++++++++++++++
glad to hear it helped
Mine does even have a ribbon on it ???
Can the clock modular be unplugged from the control board or will it be necessary to replace the whole board. The clock is running very fast not keeping accurate time
I have this exact touchpad and unfortunately this fix did not work for me. I am trying to find a replacement part, but have been unable to find the part. Can anyone provide a link if you had to replace yours? Thanks.
RESET your Breaker in your electric panel FIRST. Clock is not an indication of power. Save yourself a $125 appliance repair service fee.
Dude, next time be on the safer side. Disconnect the appliance before working on it. Electrical shock can kill instantly
fair point, I did shut off power before I did the actual work
so, basically just like restarting?
well, no, i had tried simply shutting off the breaker and turning it back on. did not help
I had to buy a new unit. Video helped with uninstall/install. Works like a charm now.