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Playstation Portal & Remote Play - EASY Port Forwarding PS5
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- Опубликовано: 18 авг 2024
- How to guide - setup and configure #remoteplay and port forwarding for the #playstation5 and #PlaystationPortal.
If you're encountering error 8801330d or 8801330f or are experiencing connections drops and lag using Playstation Remote Play then this video is for you. In it, I show you how to properly setup your PS5 for remote play and enable wake from rest mode. I also show you how to configure a static or fixed IP address on your console.
You'll need to forward these ports:
987
8572
9295-9308
For a specific guide on how to open ports on a vast range or routers, visit:
www.portforwar...
For all you gaming dads that are waiting on the PS Portal, apply these settings in preparation for November 15th, ready for the release of the Playstation Portal!
This will result in a reliable and stable connection to the Playstation Remote Play services. I've also included a number of examples of how to setup port forwarding on different routers including a Draytek Vigor, TP Link MR600 and a Ubiquiti UniFi UDM.
0:00 - Intro
01:00 - Enabling remote play
01:36 - Check existing PS5 network settings
02:10 - Why you need a static IP address
02:58 - How to set a static IP address on the PS5
03:39 - How to find your router's IP address
03:55 - Windows router IP
04:27 - Mac OS router IP
04:41 - iOS router IP
04:54 - Android router IP
05:33 - Logging into your router
06:45 - Set a static IP on a TP Link router
07:30 - Set a static IP on a Draytek router
07:58 - Set a static IP on a UniFi UDM
08:57 - Port forwarding
09:42 - Ports to open
10:21 - Port forwarding on a TP Link
11:03 - Port forwarding on a Draytek
11:42 - Port forwarding on a UniFi UDM
12:03 - Outro
Twitter: / thegamefatheruk
Facebook: / thegamefatheruk
#ps5 #ps5gaming #portforwarding #consolegaming #howtoguide #gamingguide #psremoteplay #playstation
If you've followed all these steps and you're still not able to connect to your console via Remote Play away from home, check with your home's Internet Service Provider to see if they use something called CGNAT. It's a way of sharing IP addresses across multiple customers but it does make things like Remote Play almost impossible to configure. If your ISP does use CGNAT, they should be able to offer you a static public IP address for a small additional cost per month. It's well worth it and should sort your connection problem (you'll still probably need port forwarding configured).
Thanks for all the feedback on this video by the way, it's been greatly appreciated 😎
Can you forward same ports for 2 different PlayStations for example my brother cants coward the same stuff i did also it’s saying no internet connection after I followed those steps I’m not quite sure what to do
Gonna call my internet provider tomorrow as well cause it use to give me the code but after I followed steps it said no internet connection on my phone for ps remote play for data wifi works instantly
Hi, very nice guide! Thank you very much!
In the port forwarding section, when you say “enter the console IP”, you mean the ps5 IP, correct?
Thank you very much again!
If I get the static public IP, when I manually enter the IP in the PS - should that be the one displayed when it was automatic or the new public IP I received
I never leave comments but I need to thank you. I watched other videos and was entirely confused based on the fact that I have a different router but you explained it so well that I was able to walk through the steps with you and got it all set up. Thank you!
These are the comments that really make my day, so thank you for taking the time to write it :) so glad you managed to get it working and really happy my video was helpful 👍
Many thanks! Your video helped me out. I have had the PS Portal for a month and could not configure it to work remotely at work. Now my lunch breaks are happier with my Portal. Your step by step was a big help.
Ah that's great! Thanks so much for letting me know it was helpful! Lunch times at work levelled up 🙌
Sony owes you big time for this one, man - seriously! Thanks so much.
Appreciate it my friend :) glad it's been helpful!
I don't usually comment. But Man you deserve so much traffic. Very clear, step by step guide for everyone! I am going to subscribe.
Well I very much appreciate the time you've taken to comment, glad you found the video useful! :)
Anyone who takes the to carefully show how to do things correctly will always get my Like and Subscribe. Very much appreciated on this one mate!
Hey, I really appreciate that, thank you!
Yes! This is working! Well done! I was unable to connect when connecting from a mobile hotspot. Thank you so much! I love your videos, you convinced me (as a 'casual' dad gamer) to buy the PS Portal and now I'm happy I can play on the go without wifi! Also, I'm currently playing FF7 Remake, FF7 was my favourite game as a teenager. I see you are posting some FF7 Rebirth videos, I cannot wait to play it!
That's awesome to read! I'm so glad it worked for you. I played about 80% of Rebirth via the Portal, it was invaluable. Same now for the new season in D4. Thanks for the comment, appreciate it 🤜
After being stuck unable to connect outside of being on my home network, doing hours of research, your video has solved it!
I had the port forwarding set up from previous research, but was vexed when it randomly stopped working. Your video is the only place I’ve found that detailed the need for a static IP on the PS5. As soon as I heard that, I figured that would be the solution. And sure enough, I made that change, removed all the port forwarding of set up, re-set it with the static IP and the ports you mentioned, restarted network, and BAM!
The only additional step I had to take is that, when using my phone as a hotspot, I had to find a VPN provider that would allow me to change from NAT type 3 to NAT type 2. With that in place, both cellular data and external networks work perfectly. I should add that my PS5 is hardwired into my router.
Cheers from Canada!
Which vpn did you end up finding?
@@Fintas23 protonvpn, they have an option to switch NAT type to moderate/2 from 3.
@@zacmunroe5534 did you pay for the premium app?
Hey @zacmunroe5534! Thanks so much for that comment and especially the tip about the VPN, so glad you managed to get it working :)
@@zacmunroe5534did you have to pay for a vpn service?
UPNP helped me with this too, but I went ahead and opened the ports, just one less thing that needs to break! thanks for the excellent videos.
This is probably the BEST tutorial video I’ve come across in a very long time, albeit my skewed opinion since I have one of the mentioned routers, so it feels like the video was made for me, but regardless, thank you for this. It’s been really insightful and helpful and is thoroughly appreciated
Sorry for the late reply, but thanks so much for your comment, very good of you! Glad you found the video helpful!
Thanks very much for this clear and super useful video. I'm sure it'll be super helpful with any PS Portal issues.
Glad it was helpful! Let's hope for a smooth launch!
I am thegamefather also and thank you for your videos. My son is going into surgery tomorrow, so your videos helped me a lot! I am going to buy PS portable for him so that his days in the hospital go as fast as possible. Thank you very much kind sir and greetings from Croatia!!
I sincerely wish you and your son all the very best. I hope his surgery goes smoothly and that he makes a swift and full recovery. The Portal doesn't do so great on public WiFi though so even with everything setup perfectly at home, it may not work well (or at all) on the hospital's own WiFi. If you have any way of getting some mobile data to him via a phone or a mobile router, that might be a better option if the coverage is good.
Either way, best of luck for tomorrow my friend in Croatia :)
@@TheGameFatherUK Thank you for your wishes kind sir! Yeah, I know that thanks to your video. I am going to use mobile data since I have that on unlimited because I am going to use business phone and my director allows me to use for that purpose specially. Everything is covered and everything will be all right 🥰 and back home when my son will be in recovery status, he can stay in his room with PS Portable and play and rest as much as he can ☺!
That's great to read, thank you for taking the time :) I hope he gets a ton of joy from it whilst he is recovering :))))
@@TheGameFatherUK ❤
Thank you for the video! Your instructions worked like a HOT DAMN to get my new Portal to stream my PS5 over my cellular hotspot
So glad it was helpful! Thanks for letting me know :) happy gaming!
How did you manage to open the ports of the mobile hotspot?
You got yourself a new subscriber! I travel for work often. Sometime overseas. My PS Portal hasn’t lagged since following your steps! I am an IT Engineer so most of the stuff mentioned I understood.
I hope that Sony has a simple setup for the PS Portal as all this is very advanced for most users.
I'm sure the device setup will be really simple but unfortunately there isn't much Sony can do about the complexities of networking. I just hope everyone that buys one understands that it's not a standalone handheld console.
The device setup is simple but you still need to at least use port forwarding so there are no issues when you’re not on the same network.
It’s written on the box that it is not a standalone device, you really have so little regard for consumers ? 😂😂
This is exactly the reason why the Portal had a limited release to begin with. The complexities of getting Remote Play to work, and to do it well, is way too big of an ask for most people.
@@ilRagazzojonicoTMThat would help if most consumers even bothered to read in the first place. They don't.
I am a UDR user, and this worked! I was able to wake up and connect to my PS5 (Wi-Fi connected) without doing anything. The topology shows my PS5 connected all the time, even in rest mode. However, once the PS5 is connected via LAN, the UDR will show the port disconnected when the PS5 goes into rest mode.
I followed the video to set up the static IP and port forwarding, the PS5 will become "FE" status in UDR under rest mode, and now I can wake up my PS5 LAN connceted. Thanks!
You're welcome, glad it helped!
Man thank you very much for helping us. The moment i saw s connection i felt relived.
This absolutely worked for me.. the hard part was opening the ports but thats it. Cheers!
You're welcome, glad you found it helpful!
Great video. Explained very well thanks. What worked for me to help with my T mobile cellular hot spot not connecting was:
9295 TCP
9296 UDP
9297 UDP
8572 UDP
9303 TCP and UDP
987 TCP and UDP
Thanks! Glad you managed to have some success, especially on T-Mobile who certainly don't make things easy!
Could you explain how you were able to open those ports PLEASE?
@@philspencer6887 It'll be different for every internet service (I'm Verizon), but maybe the 1st few steps are the same? If you go to Control Panel>Network & Internet>Network Connections, right click your internet (presumably "Ethernet"), then status>details, that 1st line should be the website you need to visit. From there, you follow the steps to log-in & then do like in the video.
This is a fantastic tutorial. I admittedly haven’t touched my Portal since shortly after purchase when i had trouble with stutter and connect issues even though I have top of the line internet speeds. I’ll have to make an afternoon of this since im 30 and haven’t done any port forwarding since my Halo 2 bridging days 😂 and if anyone here knows or remembers what that was like leave a comment
Did you manage to have another pop at it?
Wife just me the portal for fathers day. Not gonna lie. Looks intimidating. Gonna attempt this over the weekend. Good informative video. Clear steps. Shouldn't be too hard. Thanks for this video.
Hope you got on ok!
Many thanks good man. I enjoyed listening to you solving my problem.
Hope it was helpful :)
I just want to add one more helpful tip for people that can't connect their PS5 via ethernet cable. If you're getting stuttering issues over local remote play and have a dual-band router, try connecting your PS5 on 2.4ghz and your remote play device on the 5ghz band as the channel can get congested when running both on the same band. This has solved stuttering issues for me on two different wifi networks when remote playing locally from the PS5. Of course, if you can do it, it's always better to connect the PS5 directly to the router via ethernet.
Nice tip! Appreciated my friend!
Great guide - thank you. I will set it up tomorrow as I often connect remotely from somewhere. Are there any suggestions the “client” front? Like if I use a PS4 to remote play on a PS5 located somewhere else or whether on Portal to use 2.4ghz or 5ghz WiFi.
@@giacintorenta7579 The idea is just to run the client and PS5 on separate bands if you’re streaming on the same network. I personally run my PS5 on 2.4ghz so I can then run all my clients on 5ghz, but you can do the reverse if you'd prefer.
The thinking behind this is related to how wifi traditionally worked, only one device can communicate over a channel at a time, so if it's running on the same band, your PS5 sends data to your router while the client waits, then the PS5 has to wait while the data is forwarded to the client, so there's a lot of interruption in the communication. If you're running on two separate bands then there's no interruption, the PS5 can keep streaming on one band while the client receives data on the other. Now I thought that MIMO was supposed to fix this by allowing multiple devices to communicate simultaneously on the same channel, but I've since upgraded all of my devices to WIFI 6, and while there was some improvement, I still had occasional stuttering issues when running both on the same band. So perhaps MIMO helps, but isn't as effective as I thought it would be. Long story short, running on separate bands completely avoids the issue, and at least for me has given me a rock solid connection when doing in-house streaming, and this has been the case both on my old AC network, and my upgraded WIFI 6 network.
When playing remotely from a different network it shouldn’t matter. But if you can, connect your PS5 via ethernet cable, that’s still the best option, it's just impractical with my setup at home since my PS5 isn't anywhere near my router. I personally haven't found this necessary, but another thing that will probably help if you do get stuttering is to manually check how many networks are using each channel in your neighbourhood and making sure your router is set up to use the least congested channel, but this is getting a bit more advanced, so not really something I can cover in a RUclips comment.
The portal is coming out Dec 1st out here in Finland and while anticipating it's release, I was trying to remote play through my phone's internet with no success.
Let me tell you....your video and detailed explanation were BRILLIAN!!! Thank you!
The amount of confusing posts and comments on reddit and other places were driving me nuts. Thank you again so much :)
I really appreciate your words and I'm really glad it was helpful too! Thank you!
@@TheGameFatherUKIt doesnt work did Port forwarding for a few months now but suddenly it stopped working any ideas on how to get it to work again?
Not sure which of these ended up being the fix for me, but it was definitely the port forwarding section in my case, just not sure which of those ports was the key
Glad you got it working :)
Super helpful! Thanks for sharing the info
Thanks for the amazing video. Just got PSP yesterday, and it was bad performance out of the box, and it doesn't work away from home. After the steps in the video, it works fine, and I can play on the go on my Hotspot.
So glad it helped! Thanks for letting me know, happy gaming!
Great video with very clear instructions!
Glad it was helpful!
Thanks man, you helped me a lot ! 🙌💪🏻
You're welcome!
Heel erg bedankt dit heeft mijn probleem opgelost 😇 met remote play buiten huis op een macbook air M1 in een camper.
Graag gedaan, bedankt dat je me laat weten dat het voor jou heeft gewerkt.
I am going to try this later tonight. Thanks for explaining it so well. I tried using the Remote Play app on my phone a few days ago and couldn't get it to work. Hopefully, this will fix it.
Hope you managed to get it to work :)
@@TheGameFatherUK I think part of my problem is my Starlink modem / router. I can't figure out how to get into the settings like a normal WiFi router. Typing in the default gateway address doesn't work.
@@josephlawson1531 I'm afraid I don't know all that much about Starlink as an ISP but I believe they use CGNAT (which means you won't have a public IP). You should check that with them as it'll make this quite challenging. You might be able to put another router in place but then you'd risk Double NAT. Sorry I can't help much on that one, how good is their support?
@@TheGameFatherUK I honestly don't know how good their support is. The internet has worked practically perfectly in the year that we've had it. I haven't had to call for any reason. Setting it up was a breeze, too. I was thinking about adding a router in after the modem, but didn't know if that would work or not.
Like, subscribe and a comment. Thank you mate, finally managed to get remote play sorted on the Portal using mobile hotspot in the UK. Was a little fiddly but without your video I would've been stuck. Thank you 🙏
I'm so glad it helped! Thanks for letting me know, it really makes my day 😊
This is the best guide you can find on how to set up your router for PlayStation portal.
And at the same time it is proof that this product is a mockery of consumers.
I followed it step by step, 100% accurately, but the problem was not resolved especially within my (super) home network.
Sometimes it works, sometimes it doesn't. It's not enough, especially after making such precise settings.
Anyway thank you so much and I'm happy that it works for you 😊
Thanks! If you're having issues even at home (on the same network as the console) then no amount of port forwarding is going to help I'm afraid. You'd be better off looking at things like congestion on the network, what frequency you're using (2.4Ghz vs 5Ghz) and ping response times (done through the router if possible).
Thank you! It works!
Awesome, thanks for letting me know!
This really helped a lot❤. Thank you
So glad it helped!
How to change Nat Type 3 to 1 or 2. I followed each and every step but not able to use my portal on hotspot or other wifi away from home
Sorry for the late reply, I'm failing to keep up with comments . Have you checked to see if your ISP uses CGNAT for it's internet provision? No amount of Port Forwarding will help if they do. Mine does, I pay an extra £3 or something per month to have a static public IP address. If you're not sure, just ask them and they will let you know.
Did you find a way? I’m having the same issue
Thanks for this video, will be helpfull when I receive my PS portal 😊
Glad to help and thanks for taking the time to comment :) fingers crossed it's going to be great!
It worked! Thanks heaps
Awesome, thanks for letting me know!
Great tutorial, worked for me. The key for remoting is port forwarding over multi router.
So glad it worked for you :) Happy gaming!
What can be done for android users for hotspot? I have tried everything and still doesn't work 😢
Same
I can't say I've had any issues with hotspot on any of the Android devices I've tested. There are a lot of variables with remote play because there are network considerations at both ends of the connection, multiple device configs and 2 sets of providers.
You have to start narrowing those down to identify where the root cause of the issue is. Things like: Does remote play work away from home at a friend's house on their WiFi? Does it work on a different SIM/Provider? Does it work with your SIM in a different phone?
Very informative video, thank you!
I found this while troubleshooting stuttering / input delay issues on my PS Portal. I have an ISP provided BT router, my internet speeds are far beyond what should be required for remote play (150mbps down, 30mbps up) and I will set up port forwarding and a static IP tomorrow. Anything else you can recommend I try? Would WiFi extenders or a better router be needed perhaps?
Thanks for the kind words! I made a separate video that just deals with your home network and how to test for signal strength etc. You can view it here: ruclips.net/video/atbJenpS3Mc/видео.html
If you're extending wireless around the house, it's always best to have the access points hardwired in where possible. If that's not possible, extenders can work but they can be hit and miss because they may still just be extending a weak signal. Another option might be the LAN over Power devices. They use your electrical wiring to transmit network data over. I have a couple in my house. I lose quite a lot of speed with them, but not enough to degrade the connection on the Portal.
Love you Bro ! ❤ PS Portal it works.
Wicked! So glad the video was helpful!
Went on vacation and didn't bloody know I needed to do this prior. Arg
Oooof, sorry to hear that! Hope you managed to get it sorted after :)
Thanks for this easy explanation, I finally got it. Still doesn't work on all networks(the eduroam network for example, though that might have different reasons) and not at all on mobile data.
Let's hope the network at the parent's house works ツ
Thank you! My PS5 upload speed went from 15.5 mbps to over 200!
That's awesome! So glad it was helpful!
Thank you for the great instructions! What I can't figure out is what I need to do with my phones hotspot. Do I need to reconfigure that at all?
I was able to setup my PlayStation Portal, reserve a static IP on my PlayStation and port forward through my router
I want to connect my portal to my phones hotspot
Thank you! Great video!
Phone hotspots can be a bit hit and miss and largely seems dependant on who the provider is and what plan you're on. I've seen plenty of people on T-Mobile and EE complain that no matter what they do, they can't get it to connect. I've seen a couple of iPhone users install a custom APN and have some success too.
There isn't a great deal you can do with mobile hotspots in general. If you can connect from any external source at all, at least you know your router at home is setup correctly. After that, it's going to be a bit of a pain with trying different things like different providers etc
Gonna have to check my settings now lol. When I use the remote play app on my 9th gen iPad after a while I get a small lag glitch and then I’ll see that internet connection lost logo for a few seconds but I’m still playing. I hope with the portal that bad connection doesn’t exist.
Hi mate. Really sorry for another question - I really hope you can help because I’m very stuck!!
I set up port forwarding just as you instructed and have managed to connect to remote play outside of my home using my mobile hotspot. But when I switch to wifi (outside of my home) it doesn’t work. I can’t understand why and can’t find the answers anywhere!!
Any help much much appreciated!
I'm glad you've got it working from your mobile hotspot, that at least means you're configuration where your console is located is good :) As for the WiFi away from home, is it 1 specific WiFi network that you're connected to that won't work or is it multiple?
The fact that it is working on the mobile hotspot points to it being security on the WiFi away from home. For example, at my work, it will not connect via WiFi because it's blocked. Could that be a similar thing for you?
Thank you very much for the great tutorial. I am just wondering, are the ports UDP, TCP, or both?
Thanks, hope you found it useful! I ended up using 'both' just because Sony state that only 1 port needs to be opened (which is just not true). The list of ports I used is from a lot of network monitoring tools from multiple users, but only some of the data contained whether the ports were TCP or UDP.
@@TheGameFatherUK very useful. That’s brilliant, I just have a double nat network, and one of the routers can’t do both at once, so I just have to duplicate them. Again, thanks very much for the help
Amazing!! it works for me TP-Link Archer AX12 is my router!! 😂😂🎉🎉❤❤ yey!!!
Thanks you are the best
Hi thanks for this, however after following step by step on my Linksys router, im still unable to connect my Portal via mobile hotspot. My Ps5 is hardwired and my mobile network is EE in uk
Do you know if your internet service at home uses something called CGNAT? It's worth checking with your ISP as it's becoming more and more common, especially with full fibre connections. It can make setting up things like remote play very difficult.
@TheGameFatherUK I’ve followed all the steps also but can not connect on movie hotspot.
I’m also on EE. My PS5 is not hardwired as it’s on the complete other end of my house. Should I return this stupid thing or buy some extender thing to hardwire the ps5 ? Thanks
@@fronk1646 Apologies, I missed your comment. Have you managed to get any further with this?
Thanks for the amazing video, you made it really clear. I just have one doubt before starting to set everything up: how do I open the ports if I'm using my Android mobile as an hotspot for my mac?
The ports only need to be opened on the router where the PS5 is situated. So whether you're using a hotspot, hotel WiFi, family WiFi or portable router, the opening of ports just needs to be done on the router back at home (presumably).
Thank you so much as this did clear up a lot of confusion for me.
I just have one question which I hope you can advise on...
I called up my ISP (Hyperoptic) with this issue and they agreed its a port forwarding thing. However, they told me in order to get a static IP from them, I need to pay them an extra fiver a month.
Is there a way round this?
Any help much appreciated!
You're most welcome! The type of IP address your ISP is referring to is a public static IP and it's commonplace for them to charge a small fee for it. However, you DO NOT need a static public IP address for port forwarding to work.
The static IP address you need is just for your console which is on your internal network, it's not externally facing. So you don't need to pay them for a static IP, just make sure it's set either on your console directly or from your router on your internal network. Then it's just a matter of pointing those ports for the PS Remote Play to your console and it's internal static IP.
Hope that makes sense!
@TheGameFatherUK Hi, first of all, thank you for such a swift but also thoughtful response. I've now subbed to your channel so I can support you.
I understand what you mean, so I won't pay the extra. I'm away from my PS at the moment, so I won't be able to set up right now, but when I'm home, I will. Fingers crossed.
Thanks again :)
@TheGameFatherUK Hi again. I really hope you can help.
After your message, I went back to Hyperoptic to ask them to cancel the public static IP that they set up (it was a free trial, after which they would charge £5/month. Here is their reply:
"As per the port forwarding and the static IP free trial - I can, for sure, have it removed. However, from what I know, no port forwarding could be successfully done without it due to the properties of CGNAT we're using within the Company."
I wondered if you knew what they meant? And do you think based on that, I need to pay them for the service?
Apologies for the repeat queries. Any help much appreciated
Dude if it is free trial and free disconection. Why not disconect it. Now if your plan B did not work why not reconect for another free trial and continue with plan A.
@1226Papabear You're absolutely right man, I can still proceed. And I will do.
It's just @TheGameFatherUK seems to know his stuff so I wanted his view too.
Great video mate, I’ve just got the portal and it’s struggling. lol.
I see you’re logging in to dreytek. Do you have sky fiber by any chance as that’s who I’m with and was also looking at going down the ubiquity route too?
I borrowed the Draytek and TP Link from work for some alternative examples, I use the UniFi UDM at home. It's a great router but you should really be able to get decent performance from the Sky one, they're not terrible.
Couple of things to check: does the router support 5ghz and if so, is the portal connecting via that? Also, how far away are you from your router? Is your console connected via ethernet?
Awesome video. Would you happen to know why a 100mbps at home wifi speed would be fine but a 100mbps wifi speed at a hotel might cause latency?
Well, probably the easiest thing to check would be the latency on the hotel's WiFi. If you Google Ookla Speedtest and run that, it'll give you a ping/latency result as well as the up and download speed. Hotels are serving internet to lots of people who could be using the connection for 'all sorts of stuff'. You also have the added complexity of traffic shaping and firewall rules at a hotel. You might find it more beneficial to try a mobile hotspot if you have good signal.
Hello and thanks for the video. My portal works perfect on my home network (PS5 wired and portal connected to 5ghz Wi-Fi) , but when I when the portal is connected to my phone hotspot, and I try to connect to PS5 it will open it (wake him on Lan) but it can' realize the link and I get the message that something went wrong. What can cause this? (I already did all the steps from your video.)
Interesting, it sounds like some of the ports are still closed, it's obviously establishing the initial connection but then stops. What's you network config? Do you just have a single router?
Just a quick question... on the port forwarding section, in the TCP Link section when you say repeat this process on the all the ports you need to open. Which other ports are you referring to? Is this necessary?
The ports you need to open are 987, 8572 and 9295-9308. So you'll need to create 3 rules in the router, one for each port or in the case of the third, port range.
@@TheGameFatherUK thank you for your response.
What about a sky router ?
Sky routers do support port forwarding, it's the same as the examples in the video. Sky have a written article here:
helpforum.sky.com/t5/Broadband-Talk/How-to-set-up-port-forwarding/ba-p/2662260
I did all the steps exactly same as from this video for my TP Link router. Also checked my Public IP address which doesn't belong to CGNAT. But still can't connect. What else I should check? Really appreciate your help.
Are you able to connect at all from anywhere outside of home? Mobile data? Friend's WiFi network? Do you have multiple network devices/routers at home?
Massive thanks for your such detailed tutorial to let us know how the figure it out !! You’re star!!! But I might still have a silly question here, after I done all those ports forwarding, it literally helped my PS Portal can’t remote play via mobile data issue. But also I had a trial on the mobile remote App, and all the time it looks failed, and the info ‘Your network connection speed is too slow right now for Remote Play.’always popped out. Wanna see if this is the issue could caused by my LTE mobile data, but when the PS PORTAL connected, the Portal it worked. Quite weird 😂
Do you definitely have the setting enabled in the remote play app that allows connections using mobile data? It's turned off by default.
Thanks for your reply, but seems it been opened, and only background stream is off currently, i guess it wound be the issue for that, weird !! @@TheGameFatherUK
Thanks for this video! Just one question: Which protocol should be used for which ports? I'm blind and you don't say the ports and protocols out loud, probably because they can be seen on the screen ☺️
Hi, my apologies! The truth is, I'm not 100% certain as Sony only lists that single port on their support webpage. My port list is curated from my own network testing as well as some other helpful people on Reddit, we've used both TCP and UDP as a safety net.
Great video! I haven’t tried this yet, but did you say it won’t help your remote play on your home WiFi? My problem now is the my remote play keeps dropping on my home WiFi even I have 300mbps+ on my home network.
Thanks, and yes, port forwarding will only help when you're connecting from outside your network. Usually, the biggest changes you can make are to ensure the console is hardwired to the router, connect the portal to 5Ghz if available and to make sure there isn't a load of congestion on your network channel (this might not be something your router reports, but there are apps that will scan your WiFi environment).
@@TheGameFatherUKws
So can u not use hotspot for iPhone?
You can yes, but it seems as though there are issues with the Pro Max version of the iPhone when it comes to hotspots. Some data providers are also well known to create problems too, especially T-Mobile.
@@TheGameFatherUK yeah bro I can’t connect at all with my iPhone I have the 12 pro max it kinda sucks
@@TheGameFatherUK I also have AT&T as a provider
@@CDemon-xo3ky Ah yeah, that does suck, I haven't been able to find a single reliable workaround for the Pro Max. I keep looking though, if I find anything you can be sure I'll get something out about it.
@@TheGameFatherUK thanks man !
I did this and this works perfectly. But I wonder what steps I should take to use remote play outside of my house without using the same network as my PS5. Any ideas?
Opening the ports and having your PS5 connected with a static IP should be all you need. But it does depend on a few things like whether or not your home ISP uses CGNAT and what the internet connection is that you're connecting to away from home.
@@TheGameFatherUK i have tried remote play on my mobile phone using my mobile network provider, it works. But when i connect to the hotspot from my mobile phone with my laptop, remote play doesn’t work. It doesn’t make any sense to me.
@@Miister00 Oh, that is weird. So, same mobile phone, same network? The only difference being one is direct on the mobile, the other tethered through the same mobile?
@@TheGameFatherUK yes.so basically summed up:
Mobile - mobile network - works
Laptop - mobile network - does not work
Mobile - same network as ps5 - works
Laptop - same network as ps5 - works
I am using the TP link Archer 74 and all of these opens have moved and i cant find them :/ "Network" only has LAN now not Lan settings and just shows its own device's Mac and IP address.
I've found the Address reservation part under DHCP server.
Clicking NAT forwarding doesn't have a "Virtual Servers" option, either. I believe it's just "Port Forwarding now" but even then it's still closed, Can't even connect outside via port 80 as it says its closed.
Great explanation mate! And maybe you can help me with my problem: I cannot connect my Portal to my Ps5 if using mobile phone hotspot. I'm on an iphone 15 if that matters. Thanks a lot for any help you can give! :D (and yes, I can remote play with the phone itself)
Same thing with me bro
That's an interesting problem. For the sakes of narrowing the issue down, are you able to test on a hotspot from another device? Maybe an Android phone?
@@TheGameFatherUK mine is IPhone, and it’s perfectly works on other devices, idk why not on portal tho
Thank You very very very very Much ❤
You're welcome 😊
@@TheGameFatherUK I followed the guide step by step, 100% CORRECT, but unfortunately things didn't change in my local network, which was the thing that interested me the most.
I gave a static IP address to both the PlayStation (LAN) and the PlayStation Portal (WLAN) through my router. The remote connection is absurdly more efficient i have a little more latency but the video image is much smoother.
I really don't know what it could be about, I'm sitting on the sofa next to the 5 GHz Wi-Fi 6 router.
Maybe i need to switch to 2,4 GHz? Or maybe reboot the router?
2.4Ghz is usually a more crowded frequency just because of the number of devices that use it. Does your router offer any kind of scanning of your environment? And it might also be useful if you can set a ping command from your router to each device to see what the ms response time is to each.
Thank you for your answer.
I have many devices connected, 50% use frequency 2.4 and the other 50% use 5. So they are evenly split.
Yes, my router offers a scan of connected devices but there is no way to set ping.
I thought about deactivating the "band steering" function which mixes the two frequencies.
That is actually a very good idea to try, you could always revert back if it didn't work out. If possible, you could always try kicking the other devices off the 5Ghz network for half an hour just to see if that makes any difference too?
I did all this, and thanks for the information!
However remote play will still not work away from my wifi. Do you think it could be an issue with my ISP? If so, what do I ask them to do?
Hey there. First thing to check with your ISP is if they use something called CGNAT. It's becoming more and more popular with ISP's as it's a way of them sharing out IP addresses. Unfortunately it makes things like remote play almost impossible to configure.
My own ISP uses CGNAT, but they have an options where you can pay them a very small amount of money per month for a static, public IP address which solves the problem.
Thanks for the great guide! Just set up the port forwarding. I did notice that my NAT type is still 2, is this an issue?
Thanks! NAT2 is where you want to be really. It's the middle ground between good connectivity and good security. NAT3 will be restrictive and NAT1 is too open (it basically means having no router, even putting the PS5 in the DMZ gives you NAT2). So you should be golden really now :)
@@TheGameFatherUK Thanks for the info!
I’m doing this on my EE router. The problem is that you’re required to input internal port numbers for every time you enter the external ports. Is there a good placeholder number for internal ports to use when forwarding the external ports? I currently just have start 1 and end 1
Hey, sorry for the late reply, hectic at the moment! Usually, when it's asking for internal and external ports, you can just repeat them. So if you were opening port 80, you'd enter 80 for both internal and external port numbers.
.All I did was out the numbers in my I going and out going ports and it worked.This kinda confused me.Good vid tho
hi ，i‘ve some question
my router upnp was enable，do i still need to done the port forwarding to let outside connection come in to ps5？
now i facing a problem is cant connect ps portal to ps5 when using outside wifi（300mbps and 5ghz），but some phone hotspot can
i just think will that be some blocking on the router setting？
thank you so much
Hey there. UPnP is doing the same thing as port forwarding only it's done automatically when the request comes in from outside. So technically it should work just fine (albeit at a slight increased risk to security). If it's working sometimes but not others I wouldn't imagine it to be a problem at the routers end. Although setting up port forwarding manually would rule out any issues with intermittent UPnP.
Mobile hotspots are a bit hit and miss because they add so many variables such as signal, stability and ISP restrictions.
followed the instructions, but still having an issue connecting outside of my network. Would setting the isp router on bridge mode work? I have a third party router
Hey there. Before setting bridge mode (which probably would help, yes). Can you try having the PS5 temporarily connect to the ISP router via a LAN cable and test? If you have the ports forwarded or UPnP enabled, it should work. If it does, you're 1 step closer to getting it to work through the other network device.
Is there a big difference between setting the static point on the ps5 compared to doing it on the router?
No, not a big difference, it's effectively the same thing really. The benefit from doing it via the router is that it's centrally managed. With a single fixed IP it's not such an issue. But if you had a number of fixed addresses that are all set on the devices themselves, you can imagine that it'd become easy to lose track of that. Having the router do that for you means it's all in 1 place, easy to update and quick.
Setting it on the console is absolutely fine though. Just make sure you don't set it to an address that's already in use by another device.
After buying the tp link archer only i can port forwarding it.. Fyi if u r using dlink rounter that come with the pacakage with TMunifi in malaysia u must upgrade to the vip meaning paying a litle bit more monthly to use the port forwarding feature 😅😅 BTW thanks for the vid now i can peacefully use my ps portal anywhere 👏👏
Wow, I've never heard of features like port forwarding being locked behind a paywall, that's frustrating! Thanks for the heads up :) Glad you've got your Portal working remotely though!
do you mind for asking you how to settle this problem？i'm also unifi user and my line was 500mbps，i can use portal in house with same wifi with ps5
but out side totally cant connect ps5
must change router for the port forwarding features@@justintan3574
@@justintan3574 u got to change the router.. For me i change to tp link ax53
@@justintan3574any result bro? same thing unifi user
Thanks mate!
You're welcome!
Grazie mille sei stato preziosissimo
Thank you for this comprehensive video. I plan to use my Portal only at home, hence my main question: my ps5 is connected via wi-fi. Do you think that using an Ethernet cable instead, has a chance to improve stability and give me lower latency? Or will it be irrelevant in my use case?
I also hear that the Portal will have no internal storage... Sounds impossibile, I think it will just be non accessible, otherwise where will the OS be? Thoughts? Thank you for sharing your knowledge 🙏
Hey Kadash. If you're able to connect via Ethernet instead of WiFi then you'll likely see a noticeable improvement, especially if you're not playing close to where the wireless router is located. And yes, I'm sure you're right, they probably just mean the storage is inaccessible :)
@@TheGameFatherUK ehi thank you for your answer! You gained a new sub, keep up the good work, I'm a gaming father too, class of '77 :)
Much appreciated my friend! Us aging gamers need to stick together 😅
@@TheGameFatherUK honestly I hope the internal memory will be available, so I can put Moonlight on it and stream from PC on a Wonderful 8 inch display 🤞
@kadash977 dude they are not making this for u to stream from ur PC it's only officially for the ps5 people complaining that it caint do other things it's not made for other things smh
I needed the forwarding rules for initial setup. I disabled them afterwards, which seems to work so far. I'm very curious if it'll work remotely via the VPN I use to access my network.
Hi, im still struggling with this a bit,
Im on ee network provider, and I've got as far as adding the ports, but I can't save the settings without putting something in internal port as well. Was wondering what I should put in there?
If the router is asking for internal ports, you can just repeat the same ones as the external ports.
@TheGameFatherUK I still appear to be having a problem. It works on any home network and any mobile network that is not EE.
I can't use my own mobile data to use remote play because I am on EE it seems.
I use EE personally and don't have any issues but I've ready many instances of others that are struggling. Since it works on other connections away from home, your router must be setup correctly with port forwarding etc. Did you ever come across the EE APN profile that you can download? I've never tested it personally, so please don't take this as advice, but it might be worth having a look at.
gist.github.com/duncansmart/7f034cf086a80c2c1373ec16d4de207b
For iPhone click on ‘raw’ it will download the profile needed for the APN. Once downloaded go to settings and it will be there ready to install, keep pressing install and you’re done. It’s then listed under the settings /general /VPN tab named as configuration file: EE APN IPv4 :)
Reboot phone and test again.
So is this port forward settings on your home router or a travel router if you are using that?
Port forwarding is done on the router at home (assuming that's where the PS5 is located).
Good evening friend, I'm a little behind in games that require more agility for movement, EAFC is the most affected. Any tips at the moment to improve?
I made every door lock possible.
I haven't played EAFC on the Portal yet but if you're referring to input lag then if you're stream quality isn't dropping at all it likely isn't a network issue. Are other games ok?
@@TheGameFatherUK It's not actually a network issue, other games have slight input lag, but it's unnoticeable by game mode.
I only have difficulty in EAFC, in NBA2
2K and in racing games where you have to brake at the right point.
Dame, i am now on vacations and i can use the ps portal for this error, i should saw this video before 😢
Bah, that's some bad luck right there my friend. Some routers do allow for remote configuration, but again, you'd probably need to set that up beforehand :(
Hi mate when assigning to static ip address to console do we use the router IP address? Or consoles?
Hey mate, it's the console that requires the static IP, so if your console already has one assigned, you can just use that (set either staticly on the router or on the console).
@@TheGameFatherUK can i use one i created?
What i did was created a ipv4 static ip
Then as default gateway i assigned my routers and did the same for the primary dns, is that ok?
So like this as an example
Ipv4 192.168.0.5
Subnet 255.255.255.0
Default gateway 192.168.0.2
Primary dns 192.168.0.2
That's just an example, but i done all this in the console settings and it connected ok
Yep, that looks great :) The default gateway & DNS being set as the router address is what you want and your subnet is fine too.
@@TheGameFatherUK Many thanks mate
I am using deco e4s, a wifi mesh system, so I have to set it up using the app. However, it won't allow me to leave the internal port blank. It says internal port should have same number as external port. Any suggestions?
I’ve got bt and it says external port and internal port needs to be identical
How do I know what protocol to use for each port?
Use TCP/UDP
Great video and new subscriber here. I have no issues when using the portal at home but my first time trying to connect at work tonight has been unsuccessful. Should i go ahead and open the ports on my router when i get home? I have a sky max router
Hey, appreciate the comment my friend :) Sky routers were renowned for being fairly locked down, hopefully that isn't still the case. But in answer to your question; yes, I'd start with opening the ports and re-testing via a mobile hotspot on 4/5G (this will at least simulate you being away from home)
@@TheGameFatherUK I was able to port forward on the sky app. I also gave my ps5 a static IP address. I have tried again tonight and it has connect and ive been able to play a game of COD but the quality is really bad and very laggy. These were the ports i opened - 987, 9295, 9296, 9297, 9303, 9304, 9308. Any ideas how to fix?
Is the PS5 hardwired into the router? And are connections at both ends suitable for remote play? They both have decent speeds? Also, at work, could there be anything on their network that might be affecting it?
@@TheGameFatherUK yes ps5 hardwired, connection at work is on 77 download and 36.2 upload. I have no issues with performance at home, maybe its something with the connection at work - not sure?!
Have you tried it on a friend/family member's WiFi or on a hotspot? It'd be helpful to know whether it'll work anywhere away from home at all.
Is it bad or anything to have the PS5 with a static IP and also set up the static IP in the router? Or is it better to just have the static IP on just one?
If they're set as the same IP it doesn't matter really, but I'd say just have it set in 1 place if you can, just so you've only ever got to remember 1 place to change it if you needed to :)
@@TheGameFatherUK Awesome! Thanks. Will just keep it set up in the router since that method seems more intuitive than fiddling with numbers on the PS5
Hi mate. Awesome video. Got my portal last night. I am currently in a serviced apartment which has a shared SSID for use. Speed test shows Download of 300Mbps and up of 160. But have issues with portal frequently disconnecting every 5-10mins. Both the PS and the portal are on same network in the apartment.
I don’t have access to the router of-course as it’s shared for the building. How can i maintain a static Ip? And will this even solve my problem?
(The internet in the building in general is fantastic and we have had zero issues otherwise)
Desperate for any guidance. Love from Perth!
Game downloads on my PS5 have been quite fast, so tells me available bandwidth is not an issue.
Hey there! Thanks for the comments :) I'm not overly familiar with serviced apartment internet but my first question is do you only have access to WiFi or do they provide any ethernet ports at all?
I wouldn't imagine that setting a static IP will help with the disconnections as the network is likely keeping the same IP for your devices for at least a day.
The issue is more likely congestion on the WiFi. Have you tried any of the WiFi scanning apps to see what the congestion is like? If you're on Android, WiFiMan is excellent. It'll show you latency, channel utilisation and signal strength. Your internet connection speed is fine, but also fairly irrelevant when it comes to playing on WiFi as that's all on the LAN.
Thanks for the uber quick response mate. Yes there is an ethernet port - never used it. Im going to try it tonite. Just downloaded Wifiman- shows latency with FB, google and X about 55-60ms. With Gateway its 2ms-6ms. I can see there are 33 clients on the network:
@@abhinavmadaan Ok, well it's a bit of a shot in the dark but given there are 33 clients on that network alone, plus any other number of other WiFi devices in the local vicinity, I'd be willing to bet it's a WiFi congestion issue. It could also be any manner of Quality of Service things that the management company has running on the network too.
It'd be worth hard wiring the PS5 into the ethernet to see if there is any difference. The only slight issue with that is that it might give the PS5 an IP address on a different section of the network (a different Subnet) which would mean the Portal couldn't communicate with it.
Do you know if you're allowed to add any network gear of your own in the apartment? If so, you could add an access point (a cheap new TP Link one should be fine), then you can choose what channel your WiFi uses as well as have some control over your own devices on the network.
This might work well for the Portal BUT, it may also have an impact on any online games you might play because you'd be effectively be behind 2 routers (double NAT). The PS5 might detect that and give you a Type 3 NAT connection which can restrict online play.
Apologies for the essay, it's a bit of a complicated one :)
Cheers mate. Really appreciate you taking out the time. Its rare to get this kind of support anywhere really. Will try the ethernet first and then go for the add on router. No restriction from the building as such. Will come back with results.
Super thanks again and Keep up the great work. It’s really useful content!!
Hi friend, just bought my PSP but cant connect to the hotspot, my router is D-Link and it wans not the same as yours to follow, im quite dumb in this. can you help
Does the Portal connect to the hotspot itself? Or do you mean that it'll connect to the hotspot fine, but then not to the PS5 after?
@@TheGameFatherUK the portal can connect to my home wifi just fine, but when i go outside. the portal cannot wake my sleeping PS5. it’s so frustrating because i mostly travel due to work reason thats why i buy the portal.
Ok, do you know the model number of your D-Link router? It might be slightly different to my example, but I think it'll be largely the same :)
Is this worth it? I have a slight lag and might try this if it works, seems like it'll take me some time haha
I can only tell you that it was worth it for me, I had a fair bit of lag connecting via the internet when away from home :)
@@TheGameFatherUKOh sweet it helps when connecting from a different network? I'll try it out then, you explained it all pretty clearly nice work, thanks!
Tried to follow step by step but for some reason my iPhone hotspot it’s not connecting with the PS5 and Portal. There’s is internet going to the portal but when tries to connect the connection fails.. anything else I can do? Thanks!! 😊
First thing is to confirm whether or not it works from a different external WiFi network (not corporate WiFi), because mobile data can be a bit tricky, especially on some networks like T-Mobile. If it does work, at least you'll know that your config at home is working ok which means it's either an issue with how the iPhone is working or the mobile data provider (most likely).
THANX ALOT!!
Ugh I have 2Gbps wifi and it works perfectly for about 3 minutes then it deteriorates until it disconnects on LAN
Have you had a look through the video I did for home network optimisation? It's a bit more relevant to LAN than this video.
ruclips.net/video/atbJenpS3Mc/видео.html&t
If you have an AVM FritzBox, you don't need to set up port forwarding. You can configure the PS5 as an exposed host 👍 Then set the network prioritisation to real time and you're done 😊
I mean, sure, you could do that. But why would you want the security risks over something that only takes 5 minutes to configure? IIRC the exposed host option on those routers literally opens every single port for the device it's configured for.
Yes, I know, the PS5 is close dongled anyway, I don’t worry about that 👍
Really appreciate your guide!
Still trying to figure out if my Portal will be able to connect with my PS5 over hotspot from my iPhone.
The interesting thing is that my 5G/NAT3 iPhone can’t connect with my console directly via PS Remote Play despite 15ms/90Mbs, but if I make a hotspot for my iPad mini, iPad is connecting with console without any problem.
Configuration on my router goes like this: dynamic IP, NAT2, UPnP enabled, PS5 ports forwarded.
On that basis do you think that Portal will connect with console on hotspot or there is something I need to change?
Would appreciate your support, zero info so far in the web.
That's an interesting conundrum! Just so I've understood correctly... The iPhone will not connect to the PS5 directly using mobile data. But if you make a hotspot on that same iPhone for the iPad, the iPad will connect to the PS5? And is it the same Playstation Remote app? And do you get any specific error messages when it fails on the iPhone?
@@TheGameFatherUK
Thank your for reply!
Yes, iPhone will not connect to the PS5 using mobile data, but, and just noticed that, iPhone is able to wake up the console, but isn’t able to load a console screen on iphone and occur with error that internet connection is insufficient.
Yeah, giving hotspot from same iPhone, same spot, to iPad with same remote app, iPad is able to connect with console, without any issues.
Do you think that problem might be with the NAT3 on iPhone? What’s interesting here, iPad mini still has… NAT3 type while connecting console via hotspot, again, without any issues. Maybe iPad mini doesn’t recognize NAT type correctly and it’s NAT2. From what I know NAT3 can’t connect with NAT2.
Really confused.
Well, you're not the only one that's really confused. This is right at the limit of my networking knowledge I'm afraid. Have you tried your iPhone whilst connected to a VPN? That does sometimes elevate NAT issues.
@@TheGameFatherUK Yeah, thanks anyway. I have not, my ISP has that option, but wanted to gather some general knowledge first.
@@TheGameFatherUK VPN worked. Now fully connected, iPhone via mobile data, iPad via hotspot and Portal via iPhone hotspot 🙂
Any tips for the very limiting Google Nest WiFi. It doesn't allow logging in from a browser. Only from their iOS or Android app. I'm trying to follow along without screwing up my settings lol.
I used to run Google Nest WiFi myself for a while but didn't really get on with it. I never got round to port forwarding on it but this article says it is possible:
support.google.com/googlenest/answer/6274503?hl=en-GB#zippy=%2Cwhen-do-i-need-port-forwarding-or-port-opening
The only thing to mention is that often you'll find the nest installed on a network that already has a router on it. In which case you might find yourself behind double NAT which isn't something you really want. If you do have 2 devices that are routing, you have a couple of options, this other Google article does a very good job explaining them:
support.google.com/googlenest/answer/6277579?hl=en-GB#zippy=%2Cnot-recommended-enable-bridge-mode-on-your-wifi-router-device
Hello, I have done port forwarding and it worked for the first time now it takes a lot of time, is it because I am trying to connect through my phone hotspot?
Did it work ok through the hotspot originally?
Yes for the first time.