Hello, I was having the same problem with my refrigerator not making ice. I tried the forced defrost code 072 and it made 1 bucket of ice. This happened again and this time the code 072 or the hair dryer did not work. I called Frigidaire/Electrolux and this is what they suggested. It worked perfectly and I didn’t have to disassemble anything. Trouble shooting steps for Ice Maker 1. Have the consumer Switch the Control (UI) Panel to CRUSHED. 2. Have the consumer remove the ice bucket 3. Next have consumer continuously press down the dispenser paddle for 2 minute intervals (Releasing the paddle and then pressing the paddle again) for a total of 3 times (6 minutes tot This will melt and evaporate any ice around the auger motor shaft. 4. Have consumer switch the control (UI) panel to CUBE. Next reinsert the ice bucket, close the door and have them attempt to dispense ice again.
THANK YOU SO MUCH!!! I have that exact model and had the same problem. First time it happened, I called a repairman who charged me $160 to unplug the frozen line. Second time it happened, I called him again and he said that it would keep happening and that he hated to keep charging me to come unplug the frozen line, and that he didn't know any other way to fix it. He told me to do the hair dryer thing and I thought that would be a pain in my patootie. So...when all else fails...RUclips! The process you described worked the very first time I tried! Woohoo! Thanks SO much for figuring out all that button pushing. That tech stuff is beyond me. But I'm now a happy icer. 🤗
Thanks for the comment. I'm not one to post videos, but once I figured out something people could try that I hadn't seen through hours of searching through videos, I had to share.. so it makes it feel worth the time it took knowing it has helped some people. Hope it continues to not give you problems. Makes me want to add a little insulation to my lines somehow like the pipes under my house haha.
(Sept 2024 edit changing the water fill mode to 56 from my previous error entry of 54) Thank you so much! Yours was the only video that was for my exact model, and I had no ice in the bin. Your video was the perfect fix, and my wife was delighted I was not tearing it apart. I would recommend adding that once you start the defrost that it will automatically stop before it fully warms up and melts the frozen water line. Once it shut off, I had to press the cube button again so it would keep warming up, and then had to do it a third time until it got to about 65°. Then I switched it to number 56 and I could hear the water dispensing. It would be good to try that first to determine if the waterline is frozen now that I think of it. But anyhow, thank you so much for taking the time to post that video.
I also ran 54, heard water dispensing, but it quickly stopped on its own. I ran 54 a second time and it stopped quicker. The spec sheet made it sound like it would dispense until I pressed cube to turn oF.. was your experience similar?
You're awesome! Thanks! I searched through many videos on similar, but different, Frigidaire models before I came across your video on the same model that I have. Great sleuthing to find and post the diagnostic chart, and the very helpful description of how to interpret it. I ran both the #72 and #79 defrost and left the ice maker Off overnight. Turned on the next day and it was making ice normally. In my case, the root causes of the unit freezing up might have been a slightly large item in the small tray in front of the ice maker that was propping the door open at the top maybe 1/4" for a long time before I noticed. Also leaving the ice maker On continuously in the winter and away for a few weeks when the ice make got little use.
I'm so happy to hear it helped, and thanks for dropping what your issues have been. Very good to know about the experience you had in winter. This is my first video I have ever posted, and I almost didn't make it... but I went through the same thing finding a bunch of videos that were close, but not what I needed. This kind of thing happens often for me when working on cars, so I feel a little inspired to make some videos of my solutions in that world as well. Thanks for the comment.
Thank you !! I have watched several videos and yours helped Me the most. My fridge is less than a year old, and although it’s not the same model as yours I have the same control panel and the same issue. I heard in other comment sections that this problem is more prevalent in humid climates. But I think the most bothersome part is that this is a problem for lots of models- across many years. They just keep selling newer products with old problems. ☹️
I agree about the most bothersome part being that they let this issue bleed into new generations. But service calls, parts and selling warranties keep the money flowing after the initial sale I guess. Quality isn't what it used to be :(. That is interesting about the humid climate comment, I am in the deep south! Thanks for letting me know that it helped at all and good luck to you.
Thank you again for this video. I ran every diagnostic test for the icemaker that was on the data sheet, and all passed, I still had the problem of ice tray filling up and freezing but would not continue making ice. I had the thought that maybe if I unplugged the refrigerator for a few minutes then plug it back in it might reset similar to a restart on my laptop. IT WORKED!!!😁😁not exactly sure what worked but I suspect it was unplugging the power. Let's just hope it keeps it up. I appreciate all the hard work you do to produce videos like this👍👍
First of all, thanks a million... this technique solved my problem with the ice maker not working. It now functions perfectly. I just want to drop in another quick tip: You might have to perform the defrost procedure multiple times to get all of the ice in the very back of the ice maker melted. I did the defrost function about 5 times over a period of about 3 hours. Perhaps my coils were frozen more than others, but just wanted to put this out there in case you try the defrost mode only once and wonder why it did not work. Use the defrost mode "72" several times in a row!
Thanks for the video. I was able to use the linked service manual (which I would never have known of otherwise) to find out that I needed to increase the fill time of the water to the ice-tray!
I tried running the defrost code 72 3 times, but it didn’t work, so I called a repairman. He did the same thing, running it until, the temp reached 92, then it started to drop back down to 73°, indicating that the water was able to flow again. So far, that has fixed it. BTW; I was getting error “t7”, which isn’t listed in the web available check sheet, but it indicates a problem with the main board, a $200 part. That indication appears to be in error; it goes away once the ice maker is making ice again.
Wow all the way to 92, good to know sometimes that is necessary. Thanks for sharing your experience. Interesting about the error code, and glad it seems to go away once ice is being made again. I know that's stressful, the last thing I want to see is an error code. Curious what temps your fridge and freezer are set at? It helped tremendously increasing my temps slightly (though the temps inside the fridge and freezer show lower on my thermometer), keeping the filter changed frequently etc.
Great info, especially the service diagnostic codes. I also had no ice. Did a reboot of the fridge, changed the filter and eventually the ice maker tray. Still no ice. Went through each diagnostic code and all looked normal. Noticed the Ice Maker light would not stay lit and now it will only crush the ice to dispense, no cube dispense. Eventually replaced the control board and all is well. The user manual for appliances these days are pathetic with minimal and sometimes cryptic information. It's like they want the customer to call the repair service every time there is an issue.
Wow! Glad you figured out the issue and thank you for posting your experience and solution. I agree that they make it difficult for a reason, and nothing is made to last because there is so much money in repair and new parts that won't last.
Thank you for this video. I have this model; my icemaker gets water and freezes ice it but does not dump it and make more. I first put in a new water filter, ran icemaker defrost 4 times. I ran the ice tray dump diagnostic test, it worked fine filled back up with water, froze and refused to do anything else. I'm not sure it froze up due to it getting water in trays and dump motor test functions fine. Any thoughts? Thanks
Very interesting! That is tough to say. I wonder if there is a sensor of something that is malfunctioning. I will look into it and skim the comments in case someone has had a similar experience.
I don't know how to increase the frequency or speed at which is freezes, but to make larger cubes I increased the length of time the dispenser added water. A 1 second increase helped a lot and I also notice my cubes are larger when I put in a new filter. On the data sheet, one of the options allows you to increase the time it fills the cube tray. Hope that answers your question.
Any guesses as to why it would read 59 degrees when I hit the defrost? The freezer is freezing as there was ice in the tray. I think that might be my problem.
When I first encountered this problem, was in May, 2022. The fridge was bought new, and delivered, in June, 2020, and I purchased a 3-year warranty. When the unit quit making ice, I placed a warranty service call. The repairman came out, and said that the ice maker fan was not working. Turning it on in the diagnostic panel, did not work. So, he ordered a new fan, to replace the "bad" one. After the fan arrived, he disassembled the ice maker, and discovered ice maker fan had a bad wire to the fan. He repaired the wire, installed the new fan, and gave me the old fan, which actually still works. All this was done under the extended warranty. Of course, now the extended warranty has expired, and I did not renew it. Renewal was too costly for me. However, this time, I do not think it's the fan, so I'm trying your method. After exiting the menu, the panel shows Adjusting Temp. So, I'll wait 24 hours, and see if it creates any ice. My temps are currently set to 0° for the Freezer, and 37° for the Refrigerator, the factory recommendation, and upon exiting the diagnostic mode, the Adjusting Temp light came on. So, we'll see what happens. Thanks for posting this video and the Update video.
Very interesting about the fan! Thanks for sharing that experience and keep us updated. I have a friend with one of these, experienced the same issue but only when they were out of town and did not use the ice that was made, when the bin was full and no ice dispensed over 3 or so days- it would freeze up. I love collecting little bits from everyone's experiences with this issue. Good luck!
Thank you, again, for the “fixit” video. My fridge dropped the first tray of ice about 2 hours after I set the 76 code to On. So, I guess your “fix” worked. Now, we’ll see if it works for more than 1 day. If it doesn’t, I’ll follow the instructions from Frigidaire Customer Support, as laid out in one of the Comments, by one of viewers. Thanks, again.
@@richardvarner6636 awesome! yes, keep the updates coming! I have certainly had the best luck with an ever so slightly increased fridge temp, so please do keep that in mind if the problem pops up again and you move to trying what support offered that one cool person who chimed in and any other options. in the meantime, glad you got some ice today!
@@bigvslilworld, Well, my ice maker stopped making ice again. I actually forgot that I had saved your video, and your diagnostic steps. So, I referred to you video again, and followed the steps. The "72" value was showing 10° when I turned it ON. I'm not sure what that value should be. In your video, it showed -13°, so I'm suspecting mine showed 10°, because it was turned off. Anyway, hopefully, my ice maker will start making ice again. So, we shall see what it does. Thank you, again, for your helpful info. BTW, my panel shows my freezer set at 0° and my fridge set at 37°, which is the factory recommended settings. Also, the ice maker button light remains ON, where just pressing the button without going into the "72" value, the light would just turn back off. So, we'll see how long the ice maker light stays on. Hopefully, until it has made new ice.
@@richardvarner6636 thanks for the update! I have had better luck (by that I mean my ice maker stopped freezing haha) by raising the fridge temp to 39 degrees. also, someone in the comments left some troubleshooting tips that Electrolux offered them when they ran in to this problem so scan for other tips (Electrolux was not helpful at all for me, glad the commenter had a better experience!). Good luck to you.
Thank you! Everything I could find on the internet for my Frigidaire FG4H2272UF 36" showed a unit with a completely different display panel.....none but yours showed how to do diagnostics,etc. On my particular display. O am currently doing test 72 to defrost my icemaker! Sure is easier than disassembling and using a hair dryer like last time! Still 😊defrosting.....so I'm waiting to see if I succeeded! My unit is also only displaying freezer and refrigerator temperature in celcius.....would like to change it back over to farenhite! Where could I find a copy of the service data sheet A15500201 you used in your video? Also any help you might offer with the celcius/farenhite dilemma would be much appreciated! Thank you again!
I replied with a link to the service date sheet. And I believe the user manual that came with the fridge has instructions on changing to Fahrenheit. If you do not have one, let me know and I will do some looking. Good luck!
@Channel99-1 Im glad you were at least able to rule some stuff out. I also hate this fridge, and I'm not surprised it would do you dirty like that on the hottest day of the year! Can you spin the blades if you poke something back there where the fan is? Sometimes ice can accumulate and it freeze the blades in place, even if you can't see ice somewhere else. Though I guess it is totally possible that happened, it froze up and it burned the fan up being stuck but powered. After this fridge, I am sticking to OLD fridges that won't stop, don't care how ugly.
How long should i run it? Mine stops after a bit and I have to push Cube again. As an aside, there is like 3 different front panels. So many of the videos are useless for me. I do have this panel. But still no ice
I usually run the cycle a few times, and let it get well above freezing so it has time to defrost. I increased the temp of my fridge to 41 degrees and freezer set to zero and I think that helped too. Good luck!
This is great information. Thank you! Question, do you know or can you point me in the right direction for the issue of the freezer temperature increasing? The freezer temperature was set to 0, but in the last couple of days, it has increased to 37 degrees. I took out all the ice from the bin, cleaned the coils in the back, removed dust from the entire lower back area and I defrosted the ice maker as you showed us. The freezer temperature is still high and shows adjusting temp on the display. Any guidance/help is appreciated!
interesting! I have had only one issue with the freezer temp getting too high and never adjusting back down, and it was because I had way too much stuff in there and I believe it was confusing what senses the temperature. I rearranged everything so the air could flow freely and did the "quick chill" button that you'd use for chilling a drink in the freezer and was able to get the temp down a lot faster than waiting for it to adjust overnight (takes awhile for the temps to regulate, like when first plugged in). I ran the quick chill twice and got it back down fairly quickly. That was all guess work on my end, but may be worth a try?
@@kepot111460 thank you. Can you share the link to the board you purchased? Also, can you share the location of where the PC board is in the appliance?
Interesting, this is the first I have heard of this issue. When you press other options. It does nothing/does not change, or simply does not change temperatures? I will do some research 🕵♀️
Hi, thanks for sharing this. We are now in df mode but how long would you guess to leave it like this or till what temp to get the positive results? Thx again!
Hi! I usually make sure it goes over freezing temp, as high as it will rise. Doesn't take a terribly long time. I don't think I have spent more than 15 minutes doing the entire process. Good luck!
Thank you so much. So my auger is not turning. There is ice being made but the rotator is not rotating to move it outside. Do you think it's a good idea to run test # 72 and let it defrost? and after few hours I have to turn it back off? I'd really appreciate your response. Thanks again Best regards Oz
I think that is a great idea. That has been my issue before, and doing a defrost helps a lot. At times right after the defrost, I will have to hold the cup about ten seconds before the auger gets to moving, but it will move. Worst case scenario, if you can't get the auger moving with any test modes, do the old fashioned blow dryer trick, pull the ice tray out and warm it up. Sorry you are having trouble with the auger. What temp is your fridge set at if you don't mind me asking? Collecting these details to try to track patterns in the refrigerators lol.
@@bigvslilworld Hi there. Thanks for taking time to respond. the tech man came over and he has ordered the new motor for auger. Mine is not dispensing the ice and all could be true but he said the motor is blown and ordered a new one. he is coming tomorrow to install it. Thanks again
@@ozhormozdi6551 Thanks for the info. Keep us updated on it, curious what the cause was/if it is a byproduct of the freezing issue we are all having. Thanks again!
My Freezer and Fridge temp light along with adjusting temp light stayed on after performing this procedure. I hope I didn/t mess something up. Pressing the crush and light button does not turn off these lights. drats.
My fridge is able to make ice but cannot acrually dispense it. The augur at the very back of the housing is covered in ice and im worried the motor behind the housing may be frozen stuck. Would setting 72 still be the fix because it doesnt seem to be working so far
In this case, I would run the test and hope it heat up everything to melt it off, but if not, do the hair dryer trick. Pull the tray out, and blow the auger with medium heat. Something I have found that helps prevent this whole problem from starting is raising the temperature of the fridge. I believe mine is set at 39 degrees and I have not had issues with the ice tray area freezing up.
I am not certain, but I believe test #79 "Fill Tube Heater" may do the trick for you. The date sheet linked above and in the comments has details on test 79, I believe it says to not run the test longer than 5 minutes. When is the last time your filter was changed? The first issue I ever had with this fridge was no ice bc of clogged water filter (our county water is disgusting unfortunately and I go through filters rather quickly, first sign is usually strange looking ice). Good luck and keep us updated.
Thank you! I actually just ordered a water filter and it will be here Saturday, hopefully. I ran all of the test, so I will keep it off for a while and drink bottled water until the new filter gets here. Will update you soon.
okay, I have this exact model, currently. when I 1st plugged everything in, it made ice well. after 2-3 days, no ice production, which definitely leads me to believe that there is a defrost issue as well. one of the big issues i am currently experiencing is the drip pan located behind the rear bottom metal access panel that sits under the black coils, keeps filling with water, and pretty quickly, to the point that the water ends up overfilling and then eventually leaking onto the floor. I feel like the water that is supposed to be going to the ice maker is somehow traveling to this drip tray pan, and most likely ( I believe) this could be due to a failed defrost heater somewhere possibly. what do you think @BigV ? -Any help would be Greatly Appreciated
Interesting! I would try a couple of things- have you tried test #56 in the manual linked in the video description? Make sure water is traveling through your fill tube to your ice tray (and a good stream, a drip or low psi could indicate a leak like you think may be present). Is water leaking at the water filter? check and see if there is a good seal or evidence of water leaking where the water filter is installed, and if that is preventing water from entering the ice tray. Also to double check, how old is your filter? I had a ton of water leaking from my ice maker the first time I needed to change my filter., and no ice. I now know filters only last 3 months in my house, not the usual 6 months (I desperately need a whole house filter). The second time my filter was the issue, I had no ice and no water to the tray when I ran test 56. Other tests I might try -79 (fill tube heater- if water does not come out into the tray and it seems the fill tube could be frozen), tests 45 and 68 (see if either of those show as shorted or open, and note the temperatures). I will continue to brainstorm! Keep me updated.
This fridge really is a pain lol. I checked mine (it is working properly today) and it currently reads 3 degrees. It went up to 34 when I did the test. I would think 7 is okay? But, I honestly do not know what the base number should be.
Also, double check to see if the dispenser over the ice tray is dispensing water. It is possible that is frozen. Test 56 should dispense water if you have no water in the tray. I would double check that. If no water is being dispensed then I would chase that down.
How long do you leave it in defrost mode before turning it off and coming out of diagnostic mode? Before starting I see icing around the ice maker at rear of fridge. Hoping this does the trick. I noticed that it times out after a while and goes to "oF". So do you come out of defrost mode when you see that? Good video!!!
Yes it is coming out of defrost mode when it says "oF". Typically, I let it get to at least 33 degrees. I will turn it back on and let it rise if it shuts off before that, just to make sure everything warms up a bit above freezing. Good Luck!
I let it run to above freezing. If it doesnt reach above freezing, I would continue to run the test until it does. Also, I recommend increasing your fridge temperature. I am running 0 freezer and 39 fridge (up from 36/37, which I read Frigidaire recommends) and no longer have the "no ice" issue happening.
@@tundralane256 Very interesting. I wonder if it is an issue with the board or if the thermostat has an issue. Try test #68 "Ice Maker Defrost Sensor" and see if it gives a temperature reading or if it shows "OP" open or "SH" shorted.
Interesting! I would check to see if power is making it to the display. If not, I would figure out where the break is. Also check the ground, continuity etc and of the regular troubleshooting techniques for electrical parts. If you have good power and ground to the display, I would guess the easiest next step is to replace the entire display. Good luck!
My icemaker stopped working, the ice in it was melting. After diagnosis I see my ice maker evap fan won’t run. It sounds like it wants to run but not spinning. I think it was frozen and got fried. Has anyone done a video how to remove this icemaker? Can’t seem to find one.
Yes I would let it run it's course, but monitor it and make sure it gets up well above freezing so you know the ice has had a chance to melt. Some folks have had better luck with a couple of cycles and letting the temp rise over 50 degrees, Good luck!
@@nickmartinez2321 Oh! sorry I was a little vague, I meant there is likely ice build up in the way back, it sometimes freezes the fan to a stop and all of that buildup at the very back where you can't see unless you remove a couple of things, that buildup with prevent ice from being made at all. so running this test should heat up everything back there and ideally it would start making ice within 24 hrs
I just replaced the water valve solenoids, had already replaced the water filter housing, and I still have no water or ice. There is water going to it. Im at a loss and ready to scream
I hate to hear that. I hated this fridge with every fiber of my being for months after buying it but I finally! figured it out. It sounds like luck was on my side. I hope you get it figured out, keep us updated.
@bigvslilworld The new valve assembly was bad. What luck eh?. They sent a new one and after installing that, everything works fine. Apparently the valves are subject to fail.
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Hello, I was having the same problem with my refrigerator not making ice. I tried the forced defrost code 072 and it made 1 bucket of ice. This happened again and this time the code 072 or the hair dryer did not work. I called Frigidaire/Electrolux and this is what they suggested. It worked perfectly and I didn’t have to disassemble anything.
Trouble shooting steps for Ice Maker
1. Have the consumer Switch the Control (UI) Panel to CRUSHED.
2. Have the consumer remove the ice bucket
3. Next have consumer continuously press down the dispenser paddle for 2 minute intervals (Releasing the paddle and then pressing the paddle again) for a total of 3 times (6 minutes tot This will melt and evaporate any ice around the auger motor shaft.
4. Have consumer switch the control (UI) panel to CUBE. Next reinsert the ice bucket, close the door and have them attempt to dispense ice again.
Wow!! Thanks for this information! They were not helpful at all when I reached out.
You just showed me more of fixes than I could find anywhere on the Frigidaire site. Thank you...
Glad to have helped you out!!
THANK YOU SO MUCH!!! I have that exact model and had the same problem. First time it happened, I called a repairman who charged me $160 to unplug the frozen line. Second time it happened, I called him again and he said that it would keep happening and that he hated to keep charging me to come unplug the frozen line, and that he didn't know any other way to fix it. He told me to do the hair dryer thing and I thought that would be a pain in my patootie. So...when all else fails...RUclips! The process you described worked the very first time I tried! Woohoo! Thanks SO much for figuring out all that button pushing. That tech stuff is beyond me. But I'm now a happy icer. 🤗
Thanks for the comment. I'm not one to post videos, but once I figured out something people could try that I hadn't seen through hours of searching through videos, I had to share.. so it makes it feel worth the time it took knowing it has helped some people. Hope it continues to not give you problems. Makes me want to add a little insulation to my lines somehow like the pipes under my house haha.
(Sept 2024 edit changing the water fill mode to 56 from my previous error entry of 54) Thank you so much! Yours was the only video that was for my exact model, and I had no ice in the bin. Your video was the perfect fix, and my wife was delighted I was not tearing it apart. I would recommend adding that once you start the defrost that it will automatically stop before it fully warms up and melts the frozen water line. Once it shut off, I had to press the cube button again so it would keep warming up, and then had to do it a third time until it got to about 65°. Then I switched it to number 56 and I could hear the water dispensing. It would be good to try that first to determine if the waterline is frozen now that I think of it. But anyhow, thank you so much for taking the time to post that video.
I'm so glad the video helped! I don't ever make videos, but had to share when I figured out some steps to try.
I also ran 54, heard water dispensing, but it quickly stopped on its own. I ran 54 a second time and it stopped quicker. The spec sheet made it sound like it would dispense until I pressed cube to turn oF.. was your experience similar?
Did you mean "56" to test the IM fill valve? I could not find "54" on the data sheet. Thank you
@@perryblack9952 did you ever figure out the answer to this question? Currently running 56 diagnostic myself.
Really appreciate you taking the time to make the video and help us out!
you are so welcome!
You're awesome! Thanks! I searched through many videos on similar, but different, Frigidaire models before I came across your video on the same model that I have. Great sleuthing to find and post the diagnostic chart, and the very helpful description of how to interpret it. I ran both the #72 and #79 defrost and left the ice maker Off overnight. Turned on the next day and it was making ice normally. In my case, the root causes of the unit freezing up might have been a slightly large item in the small tray in front of the ice maker that was propping the door open at the top maybe 1/4" for a long time before I noticed. Also leaving the ice maker On continuously in the winter and away for a few weeks when the ice make got little use.
I'm so happy to hear it helped, and thanks for dropping what your issues have been. Very good to know about the experience you had in winter. This is my first video I have ever posted, and I almost didn't make it... but I went through the same thing finding a bunch of videos that were close, but not what I needed. This kind of thing happens often for me when working on cars, so I feel a little inspired to make some videos of my solutions in that world as well. Thanks for the comment.
Thank you !!
I have watched several videos and yours helped
Me the most. My fridge is less than a year old, and although it’s not the same model as yours I have the same control panel and the same issue.
I heard in other comment sections that this problem is more prevalent in humid climates.
But I think the most bothersome part is that this is a problem for lots of models- across many years. They just keep selling newer products with old problems. ☹️
I agree about the most bothersome part being that they let this issue bleed into new generations. But service calls, parts and selling warranties keep the money flowing after the initial sale I guess. Quality isn't what it used to be :(. That is interesting about the humid climate comment, I am in the deep south! Thanks for letting me know that it helped at all and good luck to you.
Thank you again for this video. I ran every diagnostic test for the icemaker that was on the data sheet, and all passed, I still had the problem of ice tray filling up and freezing but would not continue making ice. I had the thought that maybe if I unplugged the refrigerator for a few minutes then plug it back in it might reset similar to a restart on my laptop. IT WORKED!!!😁😁not exactly sure what worked but I suspect it was unplugging the power. Let's just hope it keeps it up. I appreciate all the hard work you do to produce videos like this👍👍
Haha AWESOME! The best, oldest, most underrated trick in the book. I will keep that in mind if I run into other problems, but hopefully I dont.
First of all, thanks a million... this technique solved my problem with the ice maker not working. It now functions perfectly. I just want to drop in another quick tip: You might have to perform the defrost procedure multiple times to get all of the ice in the very back of the ice maker melted. I did the defrost function about 5 times over a period of about 3 hours. Perhaps my coils were frozen more than others, but just wanted to put this out there in case you try the defrost mode only once and wonder why it did not work. Use the defrost mode "72" several times in a row!
Yes excellent tip!! Thank you for dropping that, I will have to figure out how to pin comments. I'm so glad this helped you out 👍.
Thanks for the video. I was able to use the linked service manual (which I would never have known of otherwise) to find out that I needed to increase the fill time of the water to the ice-tray!
Awesome, glad you found the service manual useful! I recommend that everyone print out a hard copy! Great to have on hand.
How did you increase the fill time of water to the ice tray? I can't seem to locate that info. Thanks
Thank you so much! This video helped me get my ice maker to work.
Happy to hear it!
Thank you very much! Do you stay in the diagnostics mode, or can you exit?
I tried running the defrost code 72 3 times, but it didn’t work, so I called a repairman. He did the same thing, running it until, the temp reached 92, then it started to drop back down to 73°, indicating that the water was able to flow again. So far, that has fixed it. BTW; I was getting error “t7”, which isn’t listed in the web available check sheet, but it indicates a problem with the main board, a $200 part. That indication appears to be in error; it goes away once the ice maker is making ice again.
Wow all the way to 92, good to know sometimes that is necessary. Thanks for sharing your experience. Interesting about the error code, and glad it seems to go away once ice is being made again. I know that's stressful, the last thing I want to see is an error code. Curious what temps your fridge and freezer are set at? It helped tremendously increasing my temps slightly (though the temps inside the fridge and freezer show lower on my thermometer), keeping the filter changed frequently etc.
Worked like a charm ; thanks!
awesome! glad to hear it!
Great info, especially the service diagnostic codes. I also had no ice. Did a reboot of the fridge, changed the filter and eventually the ice maker tray. Still no ice. Went through each diagnostic code and all looked normal. Noticed the Ice Maker light would not stay lit and now it will only crush the ice to dispense, no cube dispense. Eventually replaced the control board and all is well. The user manual for appliances these days are pathetic with minimal and sometimes cryptic information. It's like they want the customer to call the repair service every time there is an issue.
Wow! Glad you figured out the issue and thank you for posting your experience and solution. I agree that they make it difficult for a reason, and nothing is made to last because there is so much money in repair and new parts that won't last.
Where did you get the replacement board and was it easy to replace?
Thank you for this video. I have this model; my icemaker gets water and freezes ice it but does not dump it and make more. I first put in a new water filter, ran icemaker defrost 4 times. I ran the ice tray dump diagnostic test, it worked fine filled back up with water, froze and refused to do anything else. I'm not sure it froze up due to it getting water in trays and dump motor test functions fine. Any thoughts? Thanks
Very interesting! That is tough to say. I wonder if there is a sensor of something that is malfunctioning. I will look into it and skim the comments in case someone has had a similar experience.
Hello very helpful video!! Is there any way you know how to increase the level of ice made
I don't know how to increase the frequency or speed at which is freezes, but to make larger cubes I increased the length of time the dispenser added water. A 1 second increase helped a lot and I also notice my cubes are larger when I put in a new filter. On the data sheet, one of the options allows you to increase the time it fills the cube tray. Hope that answers your question.
Any guesses as to why it would read 59 degrees when I hit the defrost? The freezer is freezing as there was ice in the tray. I think that might be my problem.
Strange, perhaps a thermostat issue. If you figured this out, please let me know!
Great video!!! Thank you!
You're welcome!
When I first encountered this problem, was in May, 2022. The fridge was bought new, and delivered, in June, 2020, and I purchased a 3-year warranty. When the unit quit making ice, I placed a warranty service call.
The repairman came out, and said that the ice maker fan was not working. Turning it on in the diagnostic panel, did not work. So, he ordered a new fan, to replace the "bad" one. After the fan arrived, he disassembled the ice maker, and discovered ice maker fan had a bad wire to the fan. He repaired the wire, installed the new fan, and gave me the old fan, which actually still works. All this was done under the extended warranty. Of course, now the extended warranty has expired, and I did not renew it. Renewal was too costly for me.
However, this time, I do not think it's the fan, so I'm trying your method. After exiting the menu, the panel shows Adjusting Temp. So, I'll wait 24 hours, and see if it creates any ice. My temps are currently set to 0° for the Freezer, and 37° for the Refrigerator, the factory recommendation, and upon exiting the diagnostic mode, the Adjusting Temp light came on. So, we'll see what happens.
Thanks for posting this video and the Update video.
Very interesting about the fan! Thanks for sharing that experience and keep us updated. I have a friend with one of these, experienced the same issue but only when they were out of town and did not use the ice that was made, when the bin was full and no ice dispensed over 3 or so days- it would freeze up. I love collecting little bits from everyone's experiences with this issue. Good luck!
Thank you, again, for the “fixit” video. My fridge dropped the first tray of ice about 2 hours after I set the 76 code to On. So, I guess your “fix” worked. Now, we’ll see if it works for more than 1 day. If it doesn’t, I’ll follow the instructions from Frigidaire Customer Support, as laid out in one of the Comments, by one of viewers. Thanks, again.
@@richardvarner6636 awesome! yes, keep the updates coming! I have certainly had the best luck with an ever so slightly increased fridge temp, so please do keep that in mind if the problem pops up again and you move to trying what support offered that one cool person who chimed in and any other options. in the meantime, glad you got some ice today!
@@bigvslilworld, Well, my ice maker stopped making ice again. I actually forgot that I had saved your video, and your diagnostic steps. So, I referred to you video again, and followed the steps. The "72" value was showing 10° when I turned it ON. I'm not sure what that value should be. In your video, it showed -13°, so I'm suspecting mine showed 10°, because it was turned off. Anyway, hopefully, my ice maker will start making ice again. So, we shall see what it does. Thank you, again, for your helpful info.
BTW, my panel shows my freezer set at 0° and my fridge set at 37°, which is the factory recommended settings. Also, the ice maker button light remains ON, where just pressing the button without going into the "72" value, the light would just turn back off. So, we'll see how long the ice maker light stays on. Hopefully, until it has made new ice.
@@richardvarner6636 thanks for the update! I have had better luck (by that I mean my ice maker stopped freezing haha) by raising the fridge temp to 39 degrees. also, someone in the comments left some troubleshooting tips that Electrolux offered them when they ran in to this problem so scan for other tips (Electrolux was not helpful at all for me, glad the commenter had a better experience!). Good luck to you.
Thank you! Everything I could find on the internet for my Frigidaire FG4H2272UF 36" showed a unit with a completely different display panel.....none but yours showed how to do diagnostics,etc. On my particular display. O am currently doing test 72 to defrost my icemaker! Sure is easier than disassembling and using a hair dryer like last time! Still 😊defrosting.....so I'm waiting to see if I succeeded! My unit is also only displaying freezer and refrigerator temperature in celcius.....would like to change it back over to farenhite! Where could I find a copy of the service data sheet A15500201 you used in your video? Also any help you might offer with the celcius/farenhite dilemma would be much appreciated!
Thank you again!
manualzz.com/doc/55764155/frigidaire-fg4h2272uf-36-inch-counter-depth-french-door-r..
I replied with a link to the service date sheet. And I believe the user manual that came with the fridge has instructions on changing to Fahrenheit. If you do not have one, let me know and I will do some looking. Good luck!
@Channel99-1 Im glad you were at least able to rule some stuff out. I also hate this fridge, and I'm not surprised it would do you dirty like that on the hottest day of the year! Can you spin the blades if you poke something back there where the fan is? Sometimes ice can accumulate and it freeze the blades in place, even if you can't see ice somewhere else. Though I guess it is totally possible that happened, it froze up and it burned the fan up being stuck but powered. After this fridge, I am sticking to OLD fridges that won't stop, don't care how ugly.
How long should i run it? Mine stops after a bit and I have to push Cube again. As an aside, there is like 3 different front panels. So many of the videos are useless for me. I do have this panel. But still no ice
I usually run the cycle a few times, and let it get well above freezing so it has time to defrost. I increased the temp of my fridge to 41 degrees and freezer set to zero and I think that helped too. Good luck!
@@bigvslilworld thanks. that worked. i have ice
@HonRevJoWazzoo awesome! Glad it worked out
This is great information. Thank you! Question, do you know or can you point me in the right direction for the issue of the freezer temperature increasing?
The freezer temperature was set to 0, but in the last couple of days, it has increased to 37 degrees. I took out all the ice from the bin, cleaned the coils in the back, removed dust from the entire lower back area and I defrosted the ice maker as you showed us.
The freezer temperature is still high and shows adjusting temp on the display. Any guidance/help is appreciated!
interesting! I have had only one issue with the freezer temp getting too high and never adjusting back down, and it was because I had way too much stuff in there and I believe it was confusing what senses the temperature. I rearranged everything so the air could flow freely and did the "quick chill" button that you'd use for chilling a drink in the freezer and was able to get the temp down a lot faster than waiting for it to adjust overnight (takes awhile for the temps to regulate, like when first plugged in). I ran the quick chill twice and got it back down fairly quickly. That was all guess work on my end, but may be worth a try?
I'll give that a shot! Thank you!!
you're welcome! good luck!
I replaced the PC board, fixed the problem. Make sure you get a brand new board and not a used one.
@@kepot111460 thank you. Can you share the link to the board you purchased?
Also, can you share the location of where the PC board is in the appliance?
Hello. I have a problem with the custom flex temp drawer. It won’t change the temperature and it’s not freezing.
Interesting, this is the first I have heard of this issue. When you press other options. It does nothing/does not change, or simply does not change temperatures? I will do some research 🕵♀️
great video thanks😊
You're welcome!
Hi, thanks for sharing this. We are now in df mode but how long would you guess to leave it like this or till what temp to get the positive results?
Thx again!
Hi! I usually make sure it goes over freezing temp, as high as it will rise. Doesn't take a terribly long time. I don't think I have spent more than 15 minutes doing the entire process. Good luck!
And glad you found this video and hope it helps you out!
Thank you so much. So my auger is not turning. There is ice being made but the rotator is not rotating to move it outside. Do you think it's a good idea to run test # 72 and let it defrost? and after few hours I have to turn it back off? I'd really appreciate your response. Thanks again
Best regards
Oz
I think that is a great idea. That has been my issue before, and doing a defrost helps a lot. At times right after the defrost, I will have to hold the cup about ten seconds before the auger gets to moving, but it will move. Worst case scenario, if you can't get the auger moving with any test modes, do the old fashioned blow dryer trick, pull the ice tray out and warm it up. Sorry you are having trouble with the auger. What temp is your fridge set at if you don't mind me asking? Collecting these details to try to track patterns in the refrigerators lol.
@@bigvslilworld Hi there. Thanks for taking time to respond. the tech man came over and he has ordered the new motor for auger. Mine is not dispensing the ice and all could be true but he said the motor is blown and ordered a new one. he is coming tomorrow to install it. Thanks again
@@ozhormozdi6551 Thanks for the info. Keep us updated on it, curious what the cause was/if it is a byproduct of the freezing issue we are all having. Thanks again!
@@bigvslilworld so it's fixed with almost $400. He changed the Auger motor and reason? god knows. Thanks for your support
How long do you let it sit in defrost mode?
I let go through the cycle 2-3 times, and let it get pretty high sometimes over 50-60 degrees in the defrost mode.
My Freezer and Fridge temp light along with adjusting temp light stayed on after performing this procedure. I hope I didn/t mess something up. Pressing the crush and light button does not turn off these lights. drats.
They should go back off after the temps regulate, similar to after a power outage or when the door gets left open too long.
My fridge is able to make ice but cannot acrually dispense it. The augur at the very back of the housing is covered in ice and im worried the motor behind the housing may be frozen stuck. Would setting 72 still be the fix because it doesnt seem to be working so far
In this case, I would run the test and hope it heat up everything to melt it off, but if not, do the hair dryer trick. Pull the tray out, and blow the auger with medium heat. Something I have found that helps prevent this whole problem from starting is raising the temperature of the fridge. I believe mine is set at 39 degrees and I have not had issues with the ice tray area freezing up.
How do you get the display back to dormant? I can not get the freezer 0 and the Frig 37 off and remove the adjusting temp message off?
try simultaneously pressing and holding “Crush” and “ Light” for 5 seconds, it should put the display in "sleep mode"
Same thing happened to me. The freezer and fridge and adjusting temp message stays on.
Does this defrost the Ice Maker water valve as well? I believe my IM water valve is frozen because I don't hear water running.
I am not certain, but I believe test #79 "Fill Tube Heater" may do the trick for you. The date sheet linked above and in the comments has details on test 79, I believe it says to not run the test longer than 5 minutes. When is the last time your filter was changed? The first issue I ever had with this fridge was no ice bc of clogged water filter (our county water is disgusting unfortunately and I go through filters rather quickly, first sign is usually strange looking ice). Good luck and keep us updated.
Thank you! I actually just ordered a water filter and it will be here Saturday, hopefully. I ran all of the test, so I will keep it off for a while and drink bottled water until the new filter gets here. Will update you soon.
okay, I have this exact model, currently. when I 1st plugged everything in, it made ice well. after 2-3 days, no ice production, which definitely leads me to believe that there is a defrost issue as well. one of the big issues i am currently experiencing is the drip pan located behind the rear bottom metal access panel that sits under the black coils, keeps filling with water, and pretty quickly, to the point that the water ends up overfilling and then eventually leaking onto the floor. I feel like the water that is supposed to be going to the ice maker is somehow traveling to this drip tray pan, and most likely ( I believe) this could be due to a failed defrost heater somewhere possibly. what do you think @BigV ? -Any help would be Greatly Appreciated
Interesting! I would try a couple of things- have you tried test #56 in the manual linked in the video description? Make sure water is traveling through your fill tube to your ice tray (and a good stream, a drip or low psi could indicate a leak like you think may be present).
Is water leaking at the water filter? check and see if there is a good seal or evidence of water leaking where the water filter is installed, and if that is preventing water from entering the ice tray.
Also to double check, how old is your filter? I had a ton of water leaking from my ice maker the first time I needed to change my filter., and no ice. I now know filters only last 3 months in my house, not the usual 6 months (I desperately need a whole house filter). The second time my filter was the issue, I had no ice and no water to the tray when I ran test 56.
Other tests I might try -79 (fill tube heater- if water does not come out into the tray and it seems the fill tube could be frozen), tests 45 and 68 (see if either of those show as shorted or open, and note the temperatures).
I will continue to brainstorm! Keep me updated.
How do you check for water making it to drip tray? We just bought house fridge is new water flows into glass but zero ice or signs or ice
Thank you.
You're welcome!
I have the same model but 72 doesn’t show for me, just 82.
Oh that is odd! Not sure why, haven't had anyone else bring up that issue. I will look into why that would be. Thanks!
When I click on 72 it says 7 Fahrenheit does that mean it’s set too hot somewhere? Far out this fridge sucks lol. The regular temps are fine
This fridge really is a pain lol. I checked mine (it is working properly today) and it currently reads 3 degrees. It went up to 34 when I did the test. I would think 7 is okay? But, I honestly do not know what the base number should be.
Also, double check to see if the dispenser over the ice tray is dispensing water. It is possible that is frozen. Test 56 should dispense water if you have no water in the tray. I would double check that. If no water is being dispensed then I would chase that down.
Sorry I cannot see the spec sheet. Can you sent it to me.
manualzz.com/doc/55764155/fri....
Here you go!
Link not working, please share again..
Likewise, could not reach URL
manualzz.com/doc/55764155/fri...
@@derekca manualzz.com/doc/55764155/fri...
@@derekca please let me know if the link below works for you, thanks! I highly suggest printing out a hard copy if possible!
please let me know if the link below works for you, thanks! I highly suggest printing out a hard copy if possible!
How long do you leave it in defrost mode before turning it off and coming out of diagnostic mode? Before starting I see icing around the ice maker at rear of fridge. Hoping this does the trick. I noticed that it times out after a while and goes to "oF". So do you come out of defrost mode when you see that? Good video!!!
Yes it is coming out of defrost mode when it says "oF". Typically, I let it get to at least 33 degrees. I will turn it back on and let it rise if it shuts off before that, just to make sure everything warms up a bit above freezing. Good Luck!
Thanks
You're welcome!
Do I need to keep turning the defrost method back on? What temperature do yaal suggest letting it get to?
I let it run to above freezing. If it doesnt reach above freezing, I would continue to run the test until it does. Also, I recommend increasing your fridge temperature. I am running 0 freezer and 39 fridge (up from 36/37, which I read Frigidaire recommends) and no longer have the "no ice" issue happening.
Does the defrost on #72 unthaw the waterline that feeds the ice Maker? My waterline gets ice in the hole where it is supposed to fill the ice tray.
How warm ( *) should you let the temp get before you stop the defrost cycle?
Try #79 if 72 does not work, It is labeled "Fill Tube Heater"... Sounds like it may do the trick!
I let mine rise for about 25 minutes. Not sure what temp it got to, but I will run it again tomorrow and monitor it and get back to you.
@@bigvslilworld On Test #79 after turning to "on", I see no Temp value
@@tundralane256 Very interesting. I wonder if it is an issue with the board or if the thermostat has an issue. Try test #68 "Ice Maker Defrost Sensor" and see if it gives a temperature reading or if it shows "OP" open or "SH" shorted.
My display doesn’t light up no matter what buttons I press. Makes no noises either when I press buttons. Any ideas, should I replace entire display?
Interesting! I would check to see if power is making it to the display. If not, I would figure out where the break is. Also check the ground, continuity etc and of the regular troubleshooting techniques for electrical parts. If you have good power and ground to the display, I would guess the easiest next step is to replace the entire display. Good luck!
My icemaker stopped working, the ice in it was melting. After diagnosis I see my ice maker evap fan won’t run. It sounds like it wants to run but not spinning. I think it was frozen and got fried. Has anyone done a video how to remove this icemaker? Can’t seem to find one.
I haven't seen a video on removal specifically for this model. Maybe I will crack into mine and record it soon. Sorry for your troubles!!
Do I need to go back in after this is complete to turn off 72
It should turn off itself
How long do you keep it in the defrosting mode “72” before turning it off?
Do I let it run its course once it’s in “on” mode?
Yes I would let it run it's course, but monitor it and make sure it gets up well above freezing so you know the ice has had a chance to melt. Some folks have had better luck with a couple of cycles and letting the temp rise over 50 degrees, Good luck!
I don’t even think the ice maker is making ice.
@@nickmartinez2321 Oh! sorry I was a little vague, I meant there is likely ice build up in the way back, it sometimes freezes the fan to a stop and all of that buildup at the very back where you can't see unless you remove a couple of things, that buildup with prevent ice from being made at all. so running this test should heat up everything back there and ideally it would start making ice within 24 hrs
@@bigvslilworld sweetness. Thanks
I just replaced the water valve solenoids, had already replaced the water filter housing, and I still have no water or ice. There is water going to it. Im at a loss and ready to scream
I hate to hear that. I hated this fridge with every fiber of my being for months after buying it but I finally! figured it out. It sounds like luck was on my side. I hope you get it figured out, keep us updated.
Is there anyway a line is pinched?
@bigvslilworld The new valve assembly was bad. What luck eh?. They sent a new one and after installing that, everything works fine. Apparently the valves are subject to fail.
She knows her $h!t .........
Thanks :) learning as I go
manualzz.com/doc/55764155/frigidaire-fg4h2272uf-36-inch-counter-depth-french-door-r...