Litter-Robot Setup: Getting started with Litter-Robot 3 Connect
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- Опубликовано: 29 июл 2024
- If you've just welcomed Litter-Robot into your home, you're in good company with over 1 million pet parents who never have to scoop again. In this step-by-step guide, we'll make sure your Litter-Robot 3 Connect setup is a breeze, allowing you to enjoy a cleaner and more convenient pet care experience.
Watch this Getting Started with Litter-Robot 3 Connect video to learn:
- How to set up the Litter-Robot
- How often you’ll need to clean the Litter-Robot
- Where to place the Litter-Robot so that you have a smooth transition period for your pets
Walking you through the Litter-Robot setup instructions, you will learn more about how to clean your automatic litter box, the button functions, how to empty Litter-Robot, and more. This video will cover everything you need to know about setting up the Litter-Robot and how to get started!
What’s in the box:
- Fully assembled Litter-Robot 3 Connect
- Carbon Filter
- (3) Waste drawer liners
- AC/DC power supply
- Litter-Robot manual
- Accessories (optional - sold separately or in bundle)
🕒 Timestamps:
0:00 Introduction
0:12 Unboxing and Setup
2:12 Placement and Flooring Tips
2:31 Recommended Litter Types
3:12 Filling the Globe
3:25 Turning On Your Litter-Robot
3:43 Litter-Robot Connect and App Setup
3:49 Maintenance Tips - Emptying Waste Drawer
4:23 Installing a New Waste Drawer Liner
4:50 Checking and Maintaining Litter Levels
5:11 Resetting Cat Sensor
5:26 Troubleshooting and Customer Service
Learn more at www.litter-robot.com/getting-...
Need more tips to get your cat to use Litter-Robot? Don’t forget to check out our Litter-Robot acclimatization guide:
www.litter-robot.com/acclimat...
Or watch our dedicated video
• How to Entice Your Cat...
If you are encountering any issues connecting Litter-Robot to the app, consult our dedicated support articles:
www.litter-robot.com/support/...
Onboarding your Litter-Robot 3 Connect to the Whisker app:
www.litter-robot.com/support/...
👍 Don't forget to like, share, and subscribe for more pet care tips! If you have any questions or need assistance, our customer experience team is here to help. Thank you for choosing Litter-Robot - the highest-rated self-cleaning litter box! 🐱✨
/ @litterrobot
#LitterRobot #SelfCleaningLitterBox #PetCare #CatLovers #CatHealth #PetMaintenance #HomeCleaning #CatProducts 
Животные
they should make a limited edition one with a black body and a bright orange globe and call it the "Eye of Sauron" edition
That would be amazing! 😹 Thank you for the suggestion!
Or Halloween editions like the globe painted as a jack o lantern or scull
Woo!! Just got ours!! Here’s to hoping our three furr babies will like it
2 yrs later what do your cats have to say?
Just got my litter robot 🤖 we’re excited!!😅
Would be great if manufacturer could make a continuous bag insert like they have in the the diaper genie...
At this time, we are unaware of any upcoming design changes, but we always appreciate customer feedback! Input from customers like you helps us develop and innovate new solutions. We will forward your comments to our product development teams, and we thank you for taking the time to give us your opinion. Please check back with us, as we are continually implementing new ideas and strategies to help make your pets' lives better (and your life easier!).
Those things are a PITA! This is easy!
Litter robot rocks so far!
Wait until you need tech support. It's all online! You just have to hope they have your issue listed. Probably NOT!
We have had our LR3 for 1.5 years now and after 6-8 months we've had nothing but issues. It is a good concept, but there are a lot of bugs to be worked out. They did send us a new motor but this one has issues, too. The company seems like they want to help me, but now they send me videos and question me how I am using it! This is A LOT for something that isn't working properly after only 8 months.
We greatly appreciate your feedback and are sorry to hear the issues are persisting. Our Litter-Robots come with a WhiskerCare™ 1-Year Warranty (3-year plan available for purchase), during which we will repair your Litter-Robot at no cost to you if anything goes wrong. We would be more than happy to assist further to ensure your Litter-Robot is back in tip-top shape! Please contact us at whiskersupport.com or support@whisker.com.
Im so upset with them all they want to do is keep sending links even though i have tried everything they asked and my cat is still with no cat litter. I would have never gotten this thing if i knew it would have this many issues its crazy its not like they are $100 😢
Hello, I've just ordered Litter-Robot 3. I have just seen another one, Litter-Robot 3 Open Air. What ist the different between these two? Thank You for answering.
The Litter-Robot 3 Open Air is the same as the Litter-Robot 3. We just shortened the name a little bit. 😊 The Litter-Robot 3 comes in two different models - one with WiFi capabilities and one without. The Litter-Robot 3 Connect is the model depicted in this video. It is WiFi compatible and can be used with our AutoPets Connect App.
I love my Litter-Robot so much I just ordered two more ❤️
We are so happy to hear that!!
Damn you rich rich
Damn, you rich and little stupid 😂
What kind of litter did you use
@@Bsnowfb65 Clump and seal slide multi-cat
Just got mine a few days ago. What are the "cycle" and "empty" buttons for? What does it mean that the blue is on, vs. blinking?
Hi there! The "Cycle" button allows you to start a cleaning cycle manually at any time. A timer will count down once your cat exits and a cleaning cycle will automatically begin, but if you need to start a cycle at any other time, the "Cycle" button is there! For Connect models, the Whisker App also has a "Start Cycle" option.
The "Empty" button is mainly used when you are ready to deep clean your Litter-Robot (we suggest deep cleaning every few months at least!) or when you want to completely change out the litter. When you press "Empty," all of the litter in the globe will cycle into the waste drawer below.
The blue light on means that the Litter-Robot is ready for use! It means it is not currently cycling or counting down a timer. A blinking blue light indicates that the waste drawer is full and needs to be emptied. I hope this helps, but please let us know if you have any other questions at 877-250-7729.
Hey what is the best litter to use to keep the poo off of the sides? (On the inside)
We tend to find the best results from an unscented, standard-weight clay clumping litter, such as Litterbox.com. 😺
This was one of (many) issues I have as well. The company suggested I buy a product called Litter Care. It is a non-stick spray coating. It works pretty well. However my cat uses the same spot to pee and no matter how much I spray it still sticks.
Litter-Robot I have a question regarding what clumping cat litter is compatible with the Litter Robot would Purina Tidy Cats Multi Cat Clumping Litter be compatible with the Litter Robot ?
The Litter-Robot works well with most clumping or scoopable litters. Litter beads and crystals that are small enough to pass through the screen will also work. We tend to find the best results from an unscented, standard-weight clay clumping litter.
Does it work work with clumping woods grains?
Plant-based litters tend to form looser clumps than alternatives. This can cause condensation in the waste drawer, which causes more odor and corrosion of nearby components. If you use a plant-based litter, we recommend changing the bag and cleaning more frequently.
Do you have to set it up to cycle? Mine will not cycle until I press the cycle button. So I come home from work, it's full of poo, so I hit cycle. Seems to defeat the purpose.
We'd be more than happy to help! Are the blue and yellow lights on? If so, your unit might be in Sleep Mode. This video can show you how to adjust this setting: ruclips.net/video/ews76DbkzL4/видео.html
If that doesn't do the trick, please contact us at 877-250-7729 or support@litter-robot.com.
Is the PetSafe Crystal litter something that will work with LR?
Hello! We tend to find the best results from a high-quality clay clumping litter in the Litter-Robot.
Just arrived and now not sure if I can use Naturally Fresh Walnut Shell Cat Litter-It is hard clumping?
Hi Trudy! We tend to find the best results from an unscented, standard-weight clay clumping litter. However, Litter beads and crystals that are small enough to pass through the screen will also work.
Just got ours. No instructions included. There is a big blue light on the roof that is constantly on. Any way to turn it off?
Hi there! Please visit support.litter-robot.com/s/litter-robot-3-support?language=en_US&tabset-0ef54=1 for Litter-Robot 3 Connect manuals and getting started guides. The Night Light feature can be turned off! Please view this video for instructions ruclips.net/video/7xSCH_U8v88/видео.html
Is this litter robot will work large cats like Maine Coon?
Hi there! Litter-Robot has no upper weight limit. It can depend on the cat, but there are many 25+ lb cats using the Litter-Robot 3 and 4 comfortably.
Nothing here about the odor absorption bead packs (which were included) or the carbon filter (which instructions say was included but was not).
I just got one for my fur baby
My house is all carpet .will it work on carpet or will i need hard flooring
We suggest avoiding soft, uneven, or unstable flooring. This can affect the way the sensors work on your unit. Some customers in the past have used low-pile rugs in carpeted houses or a flat surface like a sheet of cardboard.
😻😻😻
You guys have a really customer service. It has been a month that my machine has stopped working. I tried calling, phone support is unavailable until further noticed. I opened 3 tickets, never responded back. This unit was very expensive, I expected someone to help assist resolve my issue versus than videos.
And yes, I tried all videos and the unit is still not working.
We’re so sorry for the delayed response! We’re experiencing an influx of communication which has resulted in higher than normal volume. If you still haven’t been assisted, can you please submit the form at whiskersupport.com so we can escalate your case? We’re happy to help!
I am desperate! I have problems with the blue light flashing, tried everything I could. The first couple of times it helped, no it does work. The website doe’s make easier to contact support, you feel alone and betrayed. I have an old model working properly, the LR 3 is an improved version which is not working properly. Can anybody help me? I tried to clean the sensor, and I also cleaned the metal things which tend to get dirty. Nothing helped.
Thanks.
If somebody knows how to contact support, please let me know. I read from other customers who had the same problem with the support.
It is a pity that I can’t use the device since a month and I don’t have any idea how to get help. Writing here is a clumsy way to get help.
We are very sorry this has been happening with your Litter-Robot! We would be happy to help resolve this for you and honor your warranty. Please submit a support ticket at support.litter-robot.com/s/contactsupport?language=en_US or send us an email at support@whisker.com. We will get back with you as quickly as possible!
It would help to show waste bag liner instrustions 😮
just got it, but having issues with the adapter plugging it into the wall!
We'd be more than happy to assist! If you haven't already, please contact our team at whiskersupport.com.
Can someone suggest a good litter to use by name? Generic answers need not apply.
Hi there! Most standard weight clumping litters will work, but we recommend our premium cat litter made for Litter-Robot! www.litter-robot.com/litterbox-com-all-natural-clumping-litter.html
My problem is during the first cycle it dumps all the litter into the litter bin below.
Hi there! There might be too much litter in the globe. Make sure the litter level is at, or just below, the raised fill line, and then press the reset button. This error can also mean heavier-than-average litter. If that doesn't do the trick, please contact our team by visiting whiskersupport.com.
❤
Ugh I can’t get it to connect to the app! Idk what to do..
We'd be more than happy to help! Please contact our team at WhiskerSupport.com or 877-250-7729. Thanks!
Where can you buy bags?
Hello! They are available on our website here: www.litter-robot.com/litter-robot/accessories/litter-robot-waste-drawer-liners.html.
You can also use any regular sized trash bag in the waste drawer!
@@LitterRobot what is a "regular" sized trash bag? 13 gal
do you guys ship to israel?
You can view our international distributors here: www.litter-robot.com/international.html
Congratulations on a lifetime of idling blue blinking dots that never cycle properly. I’m leaving on a trip tomorrow and my pregnant friend is going to be feeding and taking care of my cats. It’s important she doesn’t touch or deal with cat litter. Every time I am out of town, the LR3 never works. I would like my expensive cat litter box to work, especially since it’s only under warranty until January of next year 😢
My cat won’t use the robot. She is afraid of it. What can I do?
Some cats can take a bit longer than others - but don’t give up! Have you tried some of our tips for making the switch? www.litter-robot.com/acclimating-your-cat.html I hope one (or two!) of these does the trick.
My daughter just bought a used one of market place and can't setup an account. It say failed to register. The serial number and name are invalid or currently in use. The previous owner is in Thailand and can't be reached. Customer service was no help at all she was so excited to get this unit and now she is very disappointed. Buyer beware.
Thank you for bringing this to our attention. We greatly appreciate your feedback and are sorry to hear this happened. We would like to connect with you again to make this right. Can you please reply to this comment with the Litter-Robot serial number or your case number? Otherwise, please send us a DM on Facebook, Twitter, Instagram, or contact us at 877-250-7729.
@@LitterRobot its been made right . Thank you
Does it work with prettylitter?
We recommend using a standard weight clay clumping litter for the best results. Pretty Litter will work but may require a longer cycle timer or more deep cleans. Feel free to send us a DM for more info!
Not happy.worked fine the first few days,now yellow and red lights flash,night light won't come on,and the only way to get it to clean is to press reset button every time.really? Furious at this point.
Hi there! We're very sorry your Litter-Robot isn't working properly at the moment. Every Litter-Robot comes with a WhiskerCare™ 1-Year Warranty (3-year plan available for purchase), during which we will repair your Litter-Robot at no cost to you if anything goes wrong. We pay for the parts, labor, and shipping. There are no deductibles or hidden fees.
To make a warranty claim, please contact us at whiskersupport.com
Non stop issues with this robot. Now the yellow light won’t stop blinking no matter what I do.
So my machine has been giving me many problems... Sometimes like today it is flashing yellow/red cycling/timing and there is no litter for cats, the square hole is there pretty messed up for the cats looking for their toilet. This is so frustrating, that I cant go to work and expect the bot to have litter but a hole going right into the poop drawer! This thing costs a lot for that!
Thank you for reaching out. We would be more than happy to connect you with a product specialist and resolve any issues for you. Please contact us by visiting whiskersupport.com.
Eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee 👨🚀 (2001 a Space Odyssey music here)
Really annoyed cause I paid 600 bucks and they forgot to include the power cable in the package. You'd think at this price point they'd have some method of quality assurance 🤦🏽♂️
Hi Hari, we are so sorry to hear this happened! If you haven't already, please send us a message at support@whisker.com and we will be sure to send you a power cable immediately.
I went through the same thing...customer support really bad, waited almost 40 mins on a call. :(
Would this work if your cat has thick liquid poop every time?
Hi Don! As always, we recommend using a high-quality clay clumping litter-especially if your cat is prone to diarrhea. You can also increase the amount of time (from 7 minutes to 15) between when your cat uses the Litter-Robot and a cleaning cycle begins. That usually does the trick!
I don’t see the litter robot in my Wi-Fi. Trying to add a second one - this isn’t working
We're sorry you haven't been able to connect your Litter-Robot! Our team at WhiskerSupport.com or 877-250-7729 would be more than happy to help!
آي نيد دوغ …
Tbh I was hoping it was unassembled. It's just SLIGHTLY too wide to go through the door to the cat room (walk in closet catified which is why it has the smaller door)
Is it still too wide of you take the bonnet off and remove the globe? And then just reassemble once in the room?
I have watched videos, chatted with supposedly live actual human beings, and waited forever for someone on the phone. Until this point I have not received any help with my particular problem. Let's just say I am not happy.
We are deeply sorry to hear about your experience so far. We would be more than happy to connect you with a product specialist to escalate your support case. Please send us a message on Facebook, Instagram, or Twitter and include your serial number and case number.
Not even a year old and it won’t cycle back after dumping waste!!! Flashing yellow and red light, motor cycles for two seconds, stops, then returns to where it messed up . Never buying one again and currently trying to get some kind of warranty replacement
Thank you for reaching out to our team regarding your warranty. Every Litter-Robot comes with a WhiskerCare™ 1-Year Warranty (3-year plan available for purchase), during which we will repair your Litter-Robot at no cost to you if anything goes wrong. We pay for the parts, labor, and shipping. Our team will be happy to help you from here.
This is a scam. there is no warranty and no technical support. They didn't fix my robot still in warranty
Hello! I'm sorry your Litter-Robot is experiencing technical issues right now. It sounds like there has been some miscommunication. The standard warranty is 18 months (optional 3-years), during which we repair your Litter-Robot at no cost to you. We pay for all parts, labor, and shipping within the contiguous US.
Unfortunately without knowing your case or ticket number, I'm unable to look into this further. If you can provide that information, I would be more than happy to help clear this up for you. Thank you!