Important! Steps to diagnose a faulty laptop

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  • Опубликовано: 25 ноя 2024

Комментарии • 200

  • @knightwar3
    @knightwar3 3 года назад +21

    A magic short with proper calibrated tweezers and everything went back to normal that's magic and that's what i like about this channel not just replacing components from donor boards good job

  • @PcParamedics868
    @PcParamedics868 3 года назад +16

    I cannot say thank you enough for your videos. Keep up the great work... your videos have reached the islands of Trinidad and Tobago 🇹🇹...

    • @philliptoussaint
      @philliptoussaint 3 года назад +1

      Big up trini to d bone

    • @elser1971
      @elser1971 3 года назад +3

      I having been watching Sorin from Jamaica for sometime; its nice to see my Caribbean brothers.

    • @joeycarr1398
      @joeycarr1398 2 года назад +1

      @@elser1971 San Juan, PR here.

  • @bolabola1106
    @bolabola1106 3 года назад +8

    You man makes magic in every video you post...a proper calibrated fuse, a proper calibrated mexican cigarette, a proper calibrated tweezers, but the most important thing....A proper calibrated brain. Thank you for all your videos Mr. Sorin

  • @Martin-ot7xj
    @Martin-ot7xj 3 года назад +47

    it was one of your best tutorial videos , this video absolutely for beginners , your explanation was very simple and easy to understand , please upload more like this videos . thnx

    • @randyr.parker2698
      @randyr.parker2698 3 года назад

      AGREE!!! 👍

    • @juliusvalentinas
      @juliusvalentinas 3 года назад

      @@randyr.parker2698 Best video ever, simple and easy to understand

    • @bill_r
      @bill_r 3 года назад +1

      I wish you would have spent time to find where the 6 volts was coming from.

    • @generalndlovu3639
      @generalndlovu3639 3 года назад

      @@bill_r The 6v it's coming from power chlp

    • @Markus-fw4px
      @Markus-fw4px 3 года назад +3

      Oh no, he had better ones, but you have to dig deeply into the history of this channel.

  • @elser1971
    @elser1971 3 года назад +21

    The gate of the first mosfet is usually controlled by ACDRV output from battery charging IC. For P channel mosfet to turn on Vgs must be negative meaning the voltage at source must be higher than voltage at gate. Had a similar issue, sometimes the mosfet would turn on and sometimes not; it turned out to be a dry solder joint at the gate.

  • @cman7605
    @cman7605 3 года назад +3

    "You see? That's Magic!"
    Amazing, Sorin
    Thank you, as aways.

  • @bobistojanovski6200
    @bobistojanovski6200 3 года назад +7

    Great video Sorin! Respect for the guy in the background doing push ups :D 07:09

  • @nazilatunnimah6159
    @nazilatunnimah6159 2 года назад

    Mr Sorin you the best teacher,(in Indonesia, anda guru yang terbaik Mr Sorin), thank

  • @lazal3m
    @lazal3m 3 года назад +13

    For beginners, this might be magic. My only advice would be to check if secondary rails have no short. Laptops have Step-Down Converter ICs that report PGOOD signal to the Embedded Controller and then tells the Power Management IC to turn on or off the Protection MOSFET. If a high-side MOSFET let's say in the CPU VCore is shorted, it will GND the PGOOD signal so that the Power Management IC will cut-off power from the Protection MOSFET and prevent the 19-20v going directly to the CPU Vcore (1 volt) and frying it. What he did was bypass this protection and activated the Protection MOSFET, he was just lucky that it wasn't the case with shorted secondary MOSFET. Sorin probably knows this, but beginners like you are going to make that mistake.

    • @lucymc0191
      @lucymc0191 3 года назад +1

      GREAT INSTRUCTION VIDEO SORIN ....

    • @electronicsrepairschool
      @electronicsrepairschool  3 года назад +4

      You are very right, could be a bad capacitor or a partial faulty dc-dc power supply which can triger the p-good signal, but hard to find if we have a working laptop

    • @deadinside-sh
      @deadinside-sh 2 года назад +1

      @@electronicsrepairschoolwhat would you do if a laptop shows a charge light but when you press the power button it won't come on removeing the ram cd drive hard disk wifi card but nothing remove the the power button and trigger it with a screw driver but nothing and the charge light shows even after removeing cmos battery it still doesn't turn on or even try to turn on

    • @Hoouest
      @Hoouest 6 месяцев назад

      I don't understand what you wrote, but last week my laptop died and I tried the same method as in this video, and it worked, my laptop turned on but unfortunately every time the power supply was removed I had to repeat the same method, do you know why and what? what should I do? thx

    • @Hoouest
      @Hoouest 6 месяцев назад

      I don't understand what you wrote, but last week my laptop died and I tried the same method as in this video, and it worked, my laptop turned on but unfortunately every time the power supply was removed I had to repeat the same method, do you know why and what? what should I do? thx

  • @fr.lesvagues3430
    @fr.lesvagues3430 3 года назад +17

    P channel MOSFET lets power through when voltage on gate is
    LOWER than source.
    ● N channel MOSFET lets power through when voltage on gate is
    HIGHER or equal to source

    • @ronhobyak9902
      @ronhobyak9902 Год назад

      Metal - Oxide - Semiconductor - Field - Effect - Transistor
      For us Noobs out here.

  • @ramzjordan1709
    @ramzjordan1709 2 года назад

    You are one of greatest technicians on RUclips
    I enjoy watching your videos because it help me so much

  • @MrRvdbeek
    @MrRvdbeek 3 года назад

    Sorin perfect diagnose. I do it like you. so I understand now what to do. And what it suppose to be doing. When a laptop is dead. And i have the time to look up the problem.

  • @wisher21uk
    @wisher21uk 3 года назад +2

    Fantastic Sorin you make a good teacher 👏

  • @Martin-ot7xj
    @Martin-ot7xj 3 года назад +1

    Hi Sorin , it was me to ask you that question about which pin we have to short !!! thankyou for answer my question . keep it up

    • @thegamebot
      @thegamebot 3 года назад +1

      Gate to ground ...but only if it's a P channel mosfet.

  • @qaidwlijee7035
    @qaidwlijee7035 3 года назад +1

    You have the magic touch. Thank you for your video. All the way from Mombasa Kenya

  • @GADDAWITECH
    @GADDAWITECH 3 года назад +1

    thank you mister sorin , the problem is a frozin bios that is make the first mosfet is not open , but when you make a short to gnd you ar making a kind of seliution , if you ar not making a short to gnd for a 1st mosfet and making a reset the bios it will work too , thank you agen

  • @Dr.muthanna
    @Dr.muthanna 3 года назад +2

    You’re really magician, nice video Sorin

  • @yashMG
    @yashMG 3 года назад +1

    Best Explaining Video for this year.
    Great work Sorin 👌.

  • @DownCranker
    @DownCranker 2 года назад

    The W.W reference was right on point 👌😁

  • @michaelgay562
    @michaelgay562 Год назад

    you answered, some of my lingering problems. thankyou

  • @alimoradi2323
    @alimoradi2323 3 года назад +1

    This Mosfet is a hero!

  • @ODRACLIVE
    @ODRACLIVE 3 года назад +2

    Thank you, master Sorin!!!!

  • @donovanpl
    @donovanpl 2 года назад +2

    What would be good is if we could get a proper explanation of the purpose for and how this configuration of MOSFET pair works, including what drives the gates.

  • @dodzdagondon3231
    @dodzdagondon3231 2 года назад

    You're a great Teacher, Sir.

  • @fr.lesvagues3430
    @fr.lesvagues3430 3 года назад +5

    🤣🤣🤣🤣🤣🤣🤣🤣🤣 "Magic, in life there are things not worth asking" truly you did my day, thanks for this,

  • @frozerinosrepairs
    @frozerinosrepairs 3 года назад +2

    Thank you for sharing . Keep the good work

  • @abdoutetouaniii1027
    @abdoutetouaniii1027 3 года назад +1

    nice to see you teacher👍

  • @thegroove2000
    @thegroove2000 3 года назад +3

    I like your style man keep it up.

  • @citywiseelectronics4956
    @citywiseelectronics4956 3 года назад

    Sorin I think we should have 6v at REGN pin . This mean we should a voltages at the gate = 19+6=25v at AC DRV pin. However this is true for some laptops where the gate are connected together. 25v is required for such MOSFETs to drive power.
    Think from this idea see where the 6v come from. Thanks for the video God bless you. I'm Ronald from Uganda

  • @pascalphase2556
    @pascalphase2556 2 года назад +1

    Very very interesting ! thank you very much...

  • @VanDungNguyen-qi2vn
    @VanDungNguyen-qi2vn 2 года назад

    best video for junior or diy

  • @westmallelover
    @westmallelover 3 года назад

    frozen mosfet ? this mosfet is really a hero ! i don t understand what happen too , it happen sometimes to me too

  • @dhfixlaptopaffairs
    @dhfixlaptopaffairs 3 года назад +1

    Thanks sir, u always go to this topic, very important yh...

  • @Oak690
    @Oak690 3 года назад

    This video should be called "Sorin and his Magic Tweezers".

  • @stzan
    @stzan 2 года назад

    I always learn something new here!

  • @t.s.8783
    @t.s.8783 3 года назад +1

    Know how and entertainment. Thank you.

  • @rifatahmed4659
    @rifatahmed4659 3 года назад +1

    New Tshirt “MOSFET IS A HERO” 😎😎

  • @Sortfich1
    @Sortfich1 3 года назад +1

    Sorin you are a hero :) plz let as know how to tell if a mosfet is p or a n channel ! Let as c you doing some push up

  • @lukundosichone2253
    @lukundosichone2253 3 года назад +1

    It is truly magic

  • @electronic7979
    @electronic7979 3 года назад +2

    Nice repair video

  • @jonhabyliverpool5948
    @jonhabyliverpool5948 7 месяцев назад

    genius!! thanks from argentina

  • @fichambawelby2632
    @fichambawelby2632 3 года назад +16

    You removed the battery, but you didn't drain the residual voltage by pushing the power button for several seconds, Sorin. Maybe this was the cause of having no difference removing the battery...and this "magic" is almost always microcode-related; in other words, BIOS and/or EC. You know very well they became corrupted (specially in Lenovo ones). By shorting the gate of the 1st mosfet to GND you leaved it in an ON state. That's why mosfets are not like bipolar transistors (as you correctly said in the video), because of different parameters, like capacitance. And that's why is sometimes difficult to chech a mosfet with a DMM in diode mode, specially the high current ones (>60A).

    • @Radek__
      @Radek__ 3 года назад +5

      yes you have right,. he forgot to push power button to completly discharge everything. a had few cases like this one. I think this laptop will comeback. It looks like a charger issue, i mean not charger from cord, but charger IC on the motherboard, which is providing voltage for this gate (for example BQxxxx chip). For time to time, it will hang-up in the same way. It should be replaced for new one or client should be informed that IF it happen again, then the charger ic must be replaced.

    • @algeriafree5964
      @algeriafree5964 3 года назад +2

      i think the problem may be in the charging ic that drive this gate you can see the voltage is floating from 6v to 4v

    • @fichambawelby2632
      @fichambawelby2632 3 года назад +2

      @@Radek__ Agreed. The controller IC is hanged sometimes. It has a logic inside, which is controlled by the EC (as you of course know very well), and is the source of problems like this one, for example. Thanks for your comments.

  • @89Ssik
    @89Ssik Год назад +1

    "It's not a frozen bios, it's actually a dead motherboard *Sorin Laughs*" While all viewers are worried XD

  • @A._.A._.
    @A._.A._. 3 года назад +2

    Hi, I love your videos

  • @rockytoptech1308
    @rockytoptech1308 3 года назад +1

    How weird 🤔🤷🏻‍♂️ but great job Sorin, as always!

  • @stevedebeukelaer1424
    @stevedebeukelaer1424 3 года назад +1

    Hi Sorin for swithing mosfet you need abouth 6v difference. On the p channel you need at least 6v less dan source and on channel n mosfet you need 6v more. So on channel n mosfet you will see about 25v on gate. Problem was a frozen mosfet this happens sometimes the 6v on the gate is normal. Regards Steve from Belgium.

    • @algeriafree5964
      @algeriafree5964 3 года назад

      Hi Steve, but why voltage is floating from 6v to 4v i think the problem was the charging ic that drive this FET. Regards

    • @stevedebeukelaer1424
      @stevedebeukelaer1424 3 года назад +1

      @@algeriafree5964 yes but the value is normal . The charging ic will not give steady voltage.

  • @mikrok2
    @mikrok2 3 года назад +1

    Very nice sorin....thanks....i wonder is it a bad cap somewhere?is it possible?

  • @Yoritomo3800
    @Yoritomo3800 3 года назад +2

    The Cmos is not shorted but perhaps partially leaking , that would explain that on second trial it was only 4V, i guess , when you was shorting the gate directly to the ground, you may have killed the driver output of the power IC, that would explain the sudden working with a weird voltage ... I don't actually like such test, better to use a resistor to avoid direct drop down.

  • @abdulhadysalloum164
    @abdulhadysalloum164 2 года назад

    i think we have a 19 Volt Zener diode in that mosfet also contains a capacitor. In this case, we can discharge the charge and return the mosfet to its original position, then the laptop will work. There is no luck.

  • @N0G0MAIL
    @N0G0MAIL 3 года назад +3

    Poate ar trebui masurata rezistenta intre G si S. Poate era scurtcircuitat G cu S si la conectarea lui G la masa s-a eliminat partial sau total scurtcircuitul.
    Poate e un condensator intre G si S care era scurtcircuitat si miscarea inteligenta cu conectarea lui G la masa a inlaturat scurtcircuitul :) Deci e buna metoda :)

    • @vladuzz7
      @vladuzz7 2 года назад

      ce bine ar fi sa faca o parte din videouri si in romana, cred ca ar avea succes si la noi :D

  • @johannbiker8803
    @johannbiker8803 3 года назад +2

    👍nice to see you

  • @BestTheo
    @BestTheo 3 года назад +1

    imi plac foarte mult videoclipurile pe care le faceti

  • @Ghost572
    @Ghost572 3 года назад +1

    The lesson i learned from that asus laptop with the charging port is to always test with your own personal known working charger first.

  • @sofianemoon6655
    @sofianemoon6655 3 года назад +1

    Im sure sorine stopped the video and shorted that MOSFET 🤣🤣🤣

  • @timroberge5999
    @timroberge5999 3 года назад +1

    Thanks!

  • @mcgama88
    @mcgama88 3 года назад +3

    An elegant testing to identify problem as mosfet gate. Where I was lost to suspect battery, also ram. Without fan, high heat level a change to inside case as power on? A unit without battery as bios enable, that must load bios from power supply as battery + charging port to 19.v. Super IO as tree to supply laptop as checking memory and loading OS from drive. As shown to battery removed, reset...the problem was gone. But will it return?
    Is this a common fault to the model? At the customer, they would perhaps be angry if the fault returned after some series of end use.
    So problem. Charge little money and warn the customer? Replace the first mosfet with fuse wire? Test the laptop after several hours of operation as working on/off.
    Explain that the Toshiba manufacture was cheap, likely to fault repeat again and again?
    A tricky place to be as repair, customer as happy. M.

    • @sipansibabdreddknot5179
      @sipansibabdreddknot5179 2 года назад

      maybe a not clean charger thats causing esd on the board? and not having cmos battery and dependent on laptop battery maybe the ones causing the problem, what if battery is faulty?

  • @JohnSmith-yv6wp
    @JohnSmith-yv6wp 3 года назад

    Dear Sorin both mosfets of the image were P-channel, how is posible to be working if the gate of the second one had almost 19v? I'm starting to believe you have a deal with the god of electronics. Keep being like you are and Merry Christmas.🎄

  • @zx8401ztv
    @zx8401ztv 3 года назад +2

    Bypass drain to source of the first mosfet and see if it behaves itself, Ooow im dodgy now he he :-D
    I hope you have a loverly xmas sorin :-D

  • @JunPVlog
    @JunPVlog 3 года назад +1

    Watching here sir sending full support

  • @taz8436
    @taz8436 3 месяца назад

    great video thanks for sharing

  • @ysammy8
    @ysammy8 3 года назад +1

    Fantastic

  • @lozmarks
    @lozmarks 3 года назад +2

    Why do you get a 0.6V drop between charger + and ground if it is good?

  • @danielbayugar4856
    @danielbayugar4856 3 года назад

    thanks Sorin!!

  • @8500gtNvidia
    @8500gtNvidia 3 года назад +1

    Master Sorin infusing his dodgynes powers to the laptop, and than he starts working again 😂😇😂 thank you Master for the amazin content

  • @Iceking007
    @Iceking007 4 месяца назад

    Proper Calibrated Tweezers!

  • @thzrealist
    @thzrealist 3 года назад +2

    Sir, You know we used to degauss old CRT monitors for static remnant magnetic field. As an IT technician I call it like; You just degaussed that mosfet. OK. Lets call it re-volted OR defibrillated.

  • @fzyonaydnoglu
    @fzyonaydnoglu 3 года назад

    büyük ustasın aga helal olsun sana yardımların için başarıların devamını dilerim türkiyeden

  • @laptoprepairs
    @laptoprepairs 3 года назад

    It was the bios battery. It happens all the time in a dell xps. You take out the main battery it doesn't turn on. Take out the small bios battery put it back and it turns on. Bios fault.

  • @rifatahmed4659
    @rifatahmed4659 3 года назад

    P channel MOSFET gate voltage will be lower than source voltage either 0 or anything below 19
    N channel MOSFET gate voltage will be higher than source voltage

  • @behzadsaboonchi
    @behzadsaboonchi 9 месяцев назад

    WoOoOoOoOoOoW real magic EleCtRoniCs

  • @andrewmusisi7147
    @andrewmusisi7147 2 года назад

    The first MOSFET may have been affected by static charges at its gate, that may have remained in that gate keeping it off, maybe be it was due to stray ekectricstatuc charges generated

    • @sipansibabdreddknot5179
      @sipansibabdreddknot5179 2 года назад

      yeah i thought i too, maybe bad charger input voltage not clean, maybe some weather cause it, or esd from touching by the user, or the board cant resist and clean the input voltage coz of cheap manufacturing and saving cost

  • @laboratorioassembler
    @laboratorioassembler 3 года назад

    The ghost gate signal :)

  • @siavash8379
    @siavash8379 3 года назад +1

    Good job 👍👌👌

  • @azhaim3397
    @azhaim3397 3 года назад

    Stiller Good job. But how you remember what you did exactly on just repair cases in case of return . You keep a record of each repair or just do the job again with different solution.

  • @gugutm
    @gugutm 2 года назад

    this was grate video loved, is there anyway youcan do a good video about mosfets ???

  • @basiqquddusi9601
    @basiqquddusi9601 3 года назад

    Mosfet is a hero 😂😂

  • @norvinsakiral4450
    @norvinsakiral4450 3 года назад +1

    My master., Maybe the mosfet is partially short must be change.

  • @andrey91it
    @andrey91it 2 года назад

    The limit between alive or dead laptop is 6v, i cant stop laffing LOL

  • @jerryanstey7058
    @jerryanstey7058 2 года назад

    Extra for experts !

  • @irepairitall
    @irepairitall 3 года назад +1

    they didn't have the money for a bios battery, but it's ok we're cool! :DDD

  • @gillanland
    @gillanland 3 года назад +2

    Hi Sorin. Why don't you ever repair desktop PC motherboards? I'd like to know how different they are from laptops and how to fix them. Thank you.

    • @user-rn3eb2jn5t
      @user-rn3eb2jn5t 2 года назад

      I'm studying the differences between desktop and laptop motherboards, each of their components, also how to test then for voltages and shorts. It is very interesting and good to learn.

  • @Drottninggatan2017
    @Drottninggatan2017 3 года назад +4

    A dodgy fault.
    I believe the 6 volts on the gate is indicating something that is weak. Whatever is giving the signal to the mosfet does not have enough power to pull the gate down. The fault might be in a chip? Or in the power supply to that chip?

    • @Arvidje
      @Arvidje 3 года назад

      maybe bad transistor?

    • @algeriafree5964
      @algeriafree5964 3 года назад

      I completely agree with you the voltage on the gate is floating from 6v to 4v i think the problem was the charging ic that drive this gate

  • @chumatez
    @chumatez 3 года назад

    Nice one

  • @demaio2
    @demaio2 2 года назад

    Super! Thx :)

  • @davutozturk3348
    @davutozturk3348 2 года назад

    Because first mosfet refer to 19v. Even 16v enough working for it.

  • @seppescrayen2438
    @seppescrayen2438 2 года назад

    i wonder if the obviously missing ram slot could have any consequences to the pcb's circuit?

  • @alexandertaabli8345
    @alexandertaabli8345 2 года назад

    Where are you been all this time I hope you are okay 👍

  • @randyr.parker2698
    @randyr.parker2698 3 года назад +4

    Don't you just HATE problems like that? It's fixed, but yet it's not fixed. Never heard of a mosfet getting 'stuck'. Will be interesting to see if it returns in the future, and if so will you be able to find the real issue?

    • @mariodistefano2973
      @mariodistefano2973 3 года назад +1

      I think some residual charge on the gate locked out the MOSFET. Probably who is driving the MOSFET has not had enough "power" to get it at the right voltage on the gate, anymore. Maybe one of the super I/O outputs? Who knows. I know that there's been a phenomenon called "Latch-up" in older Integrated circuits Which have been so nasty as they could be. But this happened several years ago, due to the technology used.
      I think the fault will reappear again in the future.
      As it usually happens in this kind of "ghost-faults".

    • @SidneyCritic
      @SidneyCritic 3 года назад +1

      MOSFETs latch, that's why they put something like a pull-down resistor on the gate, ie, it pulls-down any residual charge so it goes back to off when the power to the gate is cut.

    • @sipansibabdreddknot5179
      @sipansibabdreddknot5179 2 года назад

      @@SidneyCritic yes i read this on some basic electronics self teaching website and when building a projects when using transistors or mosfets you gotta use that resistor on gate to ground so the charge on gate would be discharged

  • @sumuduasiri
    @sumuduasiri Год назад

    Sir i have a question for you, imagine the upper MOSFET of 3VAlws has shorted. Then if we give 19 using dc power supply(without using charger) . 19 V will directly go to the 3alws section and components will burn? . So my question is is it correct that we supply 19 v using power supply without checking impedance for dead laptop?

  • @miteshbari3693
    @miteshbari3693 2 года назад

    Sir I’m seeing your work from time and help me to learn many things.sir I have samsung rv511 laptop in which processor is dead tried to search for processor but not getting it and very costly can you please help me

  • @wiseemhanif3386
    @wiseemhanif3386 3 года назад +1

    I would love to go meet Sorin, just to give him a big hug. Does anyone know where he is based?

    • @pgsss6354
      @pgsss6354 3 года назад

      London.

    • @wiseemhanif3386
      @wiseemhanif3386 3 года назад

      @@pgsss6354 would you have the address. I need to send laptop

  • @larg5847
    @larg5847 2 года назад

    hi, i see your videos and understand most of the concepts (i saw a little of electronic concepts in university) but, where to start to recognize all the components like you do on your videos.
    I really apreciate if you tell me lectures or links to learn more about the components

  • @Popeyes66
    @Popeyes66 3 года назад

    So Sorin . . .do you short the joined 4 pins to the gate or to the 3 joined pins ?
    Which is it !

  • @KD0LRG
    @KD0LRG 3 года назад +1

    It's a Toshiba, the stupid thing got hot and shut down. It is a curse.🍻

  • @Ganara.Service
    @Ganara.Service 3 года назад

    Sorrin,
    which must i checked. for the case of charging but 0 amp current .
    I've replaced the charging ic, high mosfet and lo mosfet. . and other checks, all seems normal .
    no difference . only batt voltage on battre conector

  • @snubbelbuff1471
    @snubbelbuff1471 3 года назад +2

    If there is no "magic smoke" then there is no magic, only happy little accidents

  • @deadinside-sh
    @deadinside-sh 2 года назад

    @Electronics repair school what would you do if a laptop shows a charge light but when you press the power button it won't come on removeing the ram cd drive hard disk wifi card but nothing remove the the power button and trigger it with a screw driver but nothing and the charge light shows even after removeing cmos battery it still doesn't turn on or even try to turn

  • @Witzkito
    @Witzkito 3 года назад +2

    A frozen Mosfet

  • @bulletstrongholder644
    @bulletstrongholder644 3 года назад

    sorin your work is great but for the love of god take outvthe hqrd drive before turning laptop on and off for 10 times the user might get their files corrupted

  • @thoforn
    @thoforn 3 года назад

    I have a Asus aio ET2231i...The problem with that is a running browser or several browser open running and blinking back to start or back some minutes or seconds..if i are on youtube and looking at a video i can see without issues a minute in..and then the browser starts running for seconds,and skip back a couple seconds or skip to the start again..its a hell of a problem..i have shifted the harddisk with a ssd,sat in new windows 10,but no...same problem,and i have upgraded all the drivers..Can some of you explain what is wrong? i am out of ideas here...thanks in forehand!!