Voyager 8200 UC How To

Wherever you work, noise can be distracting. So whether you’re in an open office or on a crowded flight, taking calls or listening to music, the boomless Voyager 8200 UC Bluetooth® headset with active noise canceling lets you focus on what’s important, in comfort and style.
Poly (Plantronics, Inc. - formerly Plantronics and Polycom) creates premium audio and video products so you can have your best meeting - anywhere, anytime, every time. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with incredible clarity.

[@GenkiDamaSSJ]

Micro USB in 2022.... why ......

[@PatchedBandit]

Still in 2023

[@DaddyManny09]

New to poly from jabra.
Some ringtones from pc dont come in (purecloud)
Another laptop wint olay any audio unless the audio settings page is open.
Android only transmits audio calls but no youtube, sporify, chrome, etc.

[@YankelMyWankel]

Does anyone have a guide to replace the battery in this headset? I've had mine for several years and it's not holding as long of a charge and was looking at replacing it.

[@PolyCompany]

Hello, thank you for reaching out to Poly.
We request that you please contact our technical support team at 800-985-9815 so that they can assist you further.
Regards,
Poly Support

[@modnaryug4225]

When use the microphone of the headset no matter if it's on a PC or a phone, it always block the audio and only make me hear my own voice, even if the open mic is off. This happen each I plug it on a device the try to use the microphone

[@PolyCompany]

Hi, We are sorry to hear about the issue that you are facing with the headset. Please try updating the headset firmware using the Poly Lens application and resting the headset under the Poly Lens application. If you are still experiencing the same issue, please do not hesitate to contact our Customer Care Team at 800-985-9815 or hp.care/49YSBbL.
Regards,
Poly Support

[@modnaryug4225]

I treid but my headset is not recognise, neither on my PC nor my Phone@@PolyCompany

[@PolyCompany]

We request that you contact our technical support team at hp.care/3T1DRlh, who can help you resolve the issue you are facing.
Regards,
Poly Support

[@keithzhong1633]

Can I 2 questions?
1. When I connect through a cable (USB or 3.5mm), do I have better sound quality?
2. Is there any version upgrade in the recent years? I got one back in 2019, is there any difference since then?

[@wavey_b0ne]

My adapter is USBC instead of usba so I think there is an updated version

[@keithzhong1633]

Thank you!@@wavey_b0ne

[@BrianHonde]

Do you really need a USB adapter for the laptop?

[@PolyCompany]

Hi, sorry we missed your message. About the included dongle, it depends, the dongle is meant to be used with computers that do not have built-in Bluetooth or if call control features are needed as most apps do require the BT700 dongle. But you can pair it directly to your computer and regular audio should work as well.