The makings of a potential online partnership of sorts I would think right? Or would that just be a "collab" at first to start with? They should do a little of that than have actual customers doing even more push for them.
I’ve been using a Blue (UPC) Cable on my Green Ports for the past 2 years. Both my ISP’s wall box and my modem have green (APC) ports. Just now I’ve noticed. Thank you! Ordered the correct one right away. Hopefully the ports were not damaged. (Note: Had no problems with my internet with this setup still was fast but I want to minimize signal loss as much as possible).
To add: My modem’s reference (optimal) range for RX Optical Power is -27DBM to -8DBM. With the wrong connector, I have a -26.58DBM reading. Is that in the worst end of the spectrum? Once my proper APC cable arrives and is installed, I’m going to re-check my values.
Hello and you are welcome! Yeah, this is a common mistake. Good thing you are getting the right patch cords for your setup. You had to have been experiencing some signal loss, but unknown how much. Damage is unlikely.
Xfinity responded to house service interruption and supplied new fiber optic cable but used the blue UPC whereas before there was the green APC. Should I have them return to change the connection? Thanks for the helpful video.
Hello! You have a keen eye, and we would recommend you contact Xfinity to find out why the change was made. It is possible they were correcting a problem, as opposed to introducing one.
@@trueCABLE Thanks. I will assume the UPC will technically not cause an outage for internet and cable service and is compatible to a residential application
@@tomsmith5784 Hello and you are welcome. We would not want you to assume anything, however. We recommend still checking with Xfinity to be sure the right cable is being used and the end face polish is correct for the equipment. It won't hurt to ask them!
Helpful video, not sure what's wrong with the editing though. There must have been 30+ cuts or something in it, sometimes with only one or two words between each.
The guy speaking just probably isn’t used to being recorded so he isn’t able to do a single longer recording.. also the information is there which is what really matters.
Sure but the information is harder to consume when the video is cutting in one word at a time. If you can't get 3 words in a row out, maybe just take a moment and redo the whole couple sentences. Just constructive feedback.
Maybe it's about what Don says at the end these videos are mostly cut outa their blogs from the website? I haven't seen those yet but that could be part of it maybe?
Very well explained. I am a splicer and we also have a workshop and we make our own materialand assemle connectors. Greetings from Munich
Hello and greetings back from the USA! Thanks for sharing your experience with us. We are glad you enjoy the content and found it useful.
NICE !! Good video guys, good to see you guys coming to the Fiber side !
With our recent merger with trueFIBER, you'll see more fiber-related topics mixed into our channel! Thanks for tuning in!
@@trueCABLE NICE! Might have to get some stuff shipped to me then !
@@JasonsLabVideos Hello Jason. We look forward to hearing any and all feedback on our products!
@@trueCABLE Send me some :)
The makings of a potential online partnership of sorts I would think right? Or would that just be a "collab" at first to start with? They should do a little of that than have actual customers doing even more push for them.
I’ve been using a Blue (UPC) Cable on my Green Ports for the past 2 years. Both my ISP’s wall box and my modem have green (APC) ports. Just now I’ve noticed. Thank you! Ordered the correct one right away. Hopefully the ports were not damaged. (Note: Had no problems with my internet with this setup still was fast but I want to minimize signal loss as much as possible).
To add: My modem’s reference (optimal) range for RX Optical Power is -27DBM to -8DBM. With the wrong connector, I have a -26.58DBM reading. Is that in the worst end of the spectrum? Once my proper APC cable arrives and is installed, I’m going to re-check my values.
Hello and you are welcome! Yeah, this is a common mistake. Good thing you are getting the right patch cords for your setup. You had to have been experiencing some signal loss, but unknown how much. Damage is unlikely.
Thank you, great video
That's what we are here for!
Xfinity responded to house service interruption and supplied new fiber optic cable but used the blue UPC whereas before there was the green APC. Should I have them return to change the connection? Thanks for the helpful video.
Hello! You have a keen eye, and we would recommend you contact Xfinity to find out why the change was made. It is possible they were correcting a problem, as opposed to introducing one.
@@trueCABLE Thanks. I will assume the UPC will technically not cause an outage for internet and cable service and is compatible to a residential application
@@tomsmith5784 Hello and you are welcome. We would not want you to assume anything, however. We recommend still checking with Xfinity to be sure the right cable is being used and the end face polish is correct for the equipment. It won't hurt to ask them!
Normally, Blue is UPC...?
Hello! Per ANSI/TIA 568.3-E, the connector color for UPC is blue and green for APC.
Helpful video, not sure what's wrong with the editing though. There must have been 30+ cuts or something in it, sometimes with only one or two words between each.
The guy speaking just probably isn’t used to being recorded so he isn’t able to do a single longer recording.. also the information is there which is what really matters.
Sure but the information is harder to consume when the video is cutting in one word at a time. If you can't get 3 words in a row out, maybe just take a moment and redo the whole couple sentences. Just constructive feedback.
@@BrownR87 Thank you for the feedback!
Maybe it's about what Don says at the end these videos are mostly cut outa their blogs from the website? I haven't seen those yet but that could be part of it maybe?