No router : so I’m going off my data you guys and have an iPhone 📱 go to WiFi settings on your phone. The printer name should pop up and connect if it asks for a password it’s the serial number on the back of the printer . Hope this helps someone.
OMG! I received this printer for Christmas and I’m just NOW finding a video on how to properly set it up! I almost went and bought another printer because I struggled with setting up the WIFI
The video was very helpful, I had struggled for two weeks without success on how to connect my printer to my devices but I have finally done it, thank you.
Worked for me. Simple. This video was extremely helpful. 1. Turn on printer and Press the tablet looking button on the printer. Wait for 2 bars to show on the printer screen. 2. Go to wifi and connect to canon wifi. The wifi icon will not show once connected, but it is connected. 3. Download the Canon print app and go to app. It will prompt you to choose YOUR wifi connection and then put password of YOUR wifi, not a made up password. 4. wait 30 seconds. and behold, its connected.
Hi, Armando! If you're consistently encountering this problem, our US-based tech support team will be happy to help straighten everything out. Call them weekdays for live troubleshooting at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options. We look forward to your call!
I'm having the same issue. But when I try to call tech support, the recording says they are closed. It's 9:51 a.m. EST!!! Why are they closed? And I have to agree....THIS PRINTER SUCKS!!! I have NEVER had this many issues with a printer in my life!!
Hi there! Our technical support team would be happy to help with setting up your PIXMA TS3122 to your devices. Give them a call at 1-800-OK-CANON (1-800-652-2666).
Hi, I have to reconnect my printer every day. Am trying to connect it with my mobile. Have left it on at night time in the hope I do not need to go through it again. Is it normal that it disconnects each day?? I had an HP printer. Had lots of problems with that hence went for the Cannon. I live in England, not sure if there is a contact number for the UK. Thank you, Anna
Hi. Make sure you have the latest version of the Canon PRINT app downloaded on your phone. We recommend uninstalling and reinstalling the app. If you're still having trouble please contact our technical support team. You can reach them by email or phone at: canon.us/SupportYT We're here to help!
Hi. Make sure you have the latest version of the Canon PRINT app downloaded on your phone. We recommend uninstalling and reinstalling the app. If you're still having trouble please contact our technical support team. You can reach them by email or phone at: canon.us/SupportYT We're here to help!
Oh my gosh thank u sooo much I’ve been trying to work out how this printer works I’m literally subscribing thank uuuu Update: ok so I’m literally jumping with joy and I know I sound dumb cause it’s just a printer but u don’t understand how much this video helped me my dad got my older sister a printer to print some paper for my parents and for school and I’ve been trying for YEARS I’m not lying like probably from 2020 to print something but I’m that dumb so I couldn’t figure out and I know I should’ve told my sister to do it for me but if she knew I touched her printer she will legit kill me for no reason the only reason im happy I figured it out and im so happy is because I started journaling in the past months and I wanted to print something for my journal to look cute and stuff and I finally did it thank u canon for this video ❤ Ps. I printed a Taylor swift pivture 😏 I’m a swifty babyyyyy 🎉🎉🎉
It is not working for me I turned it on,put the ink in,put the paper on the paper support, lifted the black thing up and the compartment, and don’t know what else to do! I think I’m interested in having a full video on how to do everything once taking it out the box.
We can help! Make sure all the protective paper has been removed from ink cartridges and reseat them. If you're still having trouble, please contact our printer technical support team to walk you through the setup process and get you printing. Reach them Monday to Friday 8:00am to 8:00pm ET at: 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help!
We bought this for my daughter to take to college. And let me just say that as someone who came from the dark ages of computer technology in the mid 80s to mid 90s (it was quite literally the Wild West never knowing what worked or didn’t - older geeks will remember), this is absolutely the single worst device I’ve ever tried to use. Hands down. The printer itself won’t connect to anything. And the app you download to use it is even worse. It gets stuck on adding password prompts & just sits there. Close the app reopen it & it does the same thing. Tried every video to setup the printer again & nothing. Uninstalled app then reinstalled same thing. Nothing works. Whoever designed this lemon & programmed its software needs to be fired immediately! McDonalds hourly employees are more helpful than your tech support & should be paid more. Truly a piece of junk! DO. NOT. BUY. THIS. JUNK. Save yourself the headaches people. The reviews are terrible & it’s not worth saving a few dollars. Get an HP.
When I try to connect the printer to our WiFi it doesn’t work and when I turn on the printer there is a yellow like caution sign that looks like this: ⚠️.
Hi! We recommend getting in touch with our US-based support squad so that they can troubleshoot the issue and figure out a solution for you. Start by registering your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including our toll-free number. We hope to talk to you soon!
I have the same one and love love love it 🥰 🥰🥰🥰🥰🥰🥰best printer ever I highly recommend it 👌if u don’t understand you can call and they can help you set it up for free 😬😬😬😬😬😬👌
It was originally easy until my phone was stolen so I had to use this to reset it up for my new phone and it totally did everything itself it made its own password and all!
Hi, Bailey! Your PIXMA TS3122 uses your wireless router to communicate with the other devices on your network. The printer itself does not access the internet. Hope this helps!
Hi, Maya! If you've followed the steps outlined in the video and you're still having connectivity trouble, our US-based tech support team is ready to help you for free. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options. We hope to hear from you soon!
Hi! If you've followed the instructions shown in the video and you're still having trouble getting your PIXMA TS3122 to talk to your iOS device, our US-based support squad can help. Take a moment to register your printer at canon.us/account and you'll find your support options and our contact information when you're done. It only takes a minute or two. We look forward to talking to you!
Hi! If you've made changes to your network credentials, we recommend performing the steps illustrated in the video. Your router's WPS feature allows your printer and your router to have a fresh start with each other. If you've followed those steps and you're still having a hard time, our US-based tech support team is ready to provide you with the help you need. They're available weekdays at 1-800-OK-CANON (1-800-652-2666) or you can visit canon.us/SupportYT for 24/7 support options. We look forward to working with you!
I am returning this printer and refuse to do business with Canon in future printer info. This is a very disappointing experience dealing with this product and different from Canon cameras. I would not recommend this experience to any peers or future college students that relay on printers. During this COVID-19 lockdowns, I rely heavily on at home computers since public computers are closed. Unforatanly, this experience has resulted in a tarnished reputation of Canon products. I will definitely be hesitant or refrain from using other Canon products in the future. In future products, please create setup easy because complex set up for wireless connection is not up to standards of other Canon products. 0 out of 10. Thank you.
Hi, Suzanne! If you're experiencing any problems setting up or using your PIXMA TS3122, our team of experts will be glad to help you. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
Hello Randal! We’re sad to hear you are having a problem setting up your PIXMA TS3122 printer. The yellow triangle light is showing you an error has occurred while trying to set up your printer. Besides the yellow alarm light, you will see an error message flashing on the screen of the printer, for example, “E31”. The following link Canon.us/69jdf can show you common errors and solutions. If you still need help with your printer please call our friendly printer technicians at 1-800-OK-CANON (1-800-652-2666) Weekdays from 8 am to 8 pm ET.
After I press stop the little satellite figure has an x next to it I’m confused because the printer worked perfectly fine until I moved to a different apartment now it’s not connecting
Hi, Andrea! If you've tried the steps shown in the video and you're not having any luck, our PIXMA support team will be glad to help you get connected. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Hi, Star! If you're still having trouble getting your PIXMA printer to communicate via Wi-Fi, we recommend talking to our US-based tech support team for expert help. Their assistance is free and you can reach them 24/7 at canon.us/SupportYT We hope this helps!
Doesn’t work Keeps saying “failed to connect to printer” And the printer keeps showing up as a TS3100 on the WiFi settings and not what it’s supposed to be as TS3122
Hello Hora; The printer series (TS3100) will appear under Wi-Fi on your smart device. Please refer to minute 2:11 of the video. If you have carefully followed the video and still cannot connect, you may wish to contact our printer support team for help. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the support method. We hope this helps.
Hi, Justin! If you're encountering an error of some kind, our PIXMA support team will be glad to help you with that. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Nice video i like it, @CanonUSASupport since a year i bought my printer canon, i cannot connect my print on the phone i mean i can't connect my phone to the printer it asks me to put the passwords but i didn't put any password to connect to the print, please help out with it. thanks
Hi. For help with connection issue, visit our Wireless Help Guide at: Canon.us/pmye If you're still having trouble, access additional technical support options from within My Canon Account at: canon.us/account
Hi, Jason! If the information in the video isn't quite working for you, our US-based support squad is great at helping you look at the process in new ways that might make more sense. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope to talk to you soon!
HI I press and hold Direct and wait icon plashing , the power plashing too , what I do next made icon Wireless and power stop plashing , not work for wireless ?
Hi, Nancy! If you're performing the steps shown in the video and you're not having any success, we recommend getting in touch with our support squad for help. Just take a moment to register your printer first at canon.us/account and you'll get access to all of your support options, including the number to our US-based over-the-phone support team. We hope to talk to you soon!
Hey there, I have a Canon Pixma MG2450 and I get the error code 1700 (Ink absorber is almost full code). I have changed the ink absorber but still, the code persists. Is there a procedure to erase error codes? Thank you.
Glad to hear from you again! If you haven't yet seen our reply to your other post, you appear to have a printer model that's not available in the United States so we here at Canon USA are won't be able to support it. We recommend contacting the Canon company that serves the country or region your printer was meant for and you can find them by clicking on the map at canon.us/globalsupport Thanks for choosing Canon!
Hi, Henry! If you're carefully following the steps shown in the video and you're not getting the same results, then we recommend talking to our PIXMA support team for guidance. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Hi! If you've carefully followed the instructions shown in the video and you're not having any luck, then our US-based support squad will be happy to help you. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
Hi, Jaycee! If you've already tried performing the steps shown in the video and you're still having Wi-Fi connection problems with your PIXMA TS3122, our US-based tech support team will gladly help you. Take a moment to register your printer at canon.us/account and you'll find our contact information. We hope to talk to you soon!
Hi, Angelou! If you've followed the directions shown in the video and you're not having any success, our US-based support squad will be glad to help you. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
@@CanonUSASupport Hi, the person was not very helpful and she sounded irritated when I got a hold of the phone support. She passed me to tech support with no one answering and I was on hold for 2hr.
Hi, Darlene! If the black ink light is on, you'll want to make sure you're using a genuine Canon ink cartridge, make sure you've removed all the protective tape from it, and that it's installed correctly. Missing any of those steps can cause an error indication. If you've verified this and the error continues, you'll want to visit canon.us/bpfrw for a guide on what the numbers on the printer's display mean and how to correct them. If you still need help, our US-based support squad will be glad to help you. Just take a moment to register your printer at canon.us/account and you'll find your support options and our contact information there. We hope this helps!
Hi, Michael! When you tell your iOS device to print something, you'll want to make sure you're selecting the correct paper size on your device and that you've got that same paper size loaded in your printer. If you need additional help, our PIXMA support team will be glad to provide it. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope this helps!
Hi, Bri! Your PIXMA TS3122 has built-in wireless capabilities that don't require an adapter. The printer can communicate with your iOS device via a wireless router, and if a router isn't an option, the printer can communicate with your iOS device directly when you put the printer in Access Point Mode. Your printer's instruction manual goes into greater detail on how to activate that feature. Hope this helps!
Hi, Angélika! If you've followed the instructions shown in the video and you're not having any luck, our PIXMA support team will be glad to help you. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
Hi! We recommend reaching out to our US-based support team for guidance on this. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope to talk to you soon!
Hi, Nallely! If you would rather not use a router, your mobile devices can each communicate directly with your PIXMA TS3122 without the need for a router. Check your printer's manual for information on its Wireless Direct (Access Point Mode) feature. Hope this helps!
Hello: If you are still unable to connect after following the steps in the video, our printer support agents will be happy to walk you through the process. You can contact them at at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
Hi, Xoxo! We can understand your frustration. If you haven't already done so, try uninstalling the app and then getting a fresh copy of it from the App Store. This will ensure that you have the latest version, and a fresh installation would correct any errors that may have developed in your previous installation. We hope this helps!
@@xoxomonet4852 Thanks for the additional information. We recommend that you contact our technical support team about this so that they can troubleshoot the issue with you. If you're in the USA, you can reach them weekdays at 1-800-OK-CANON (1-800-652-2666) or you can visit canon.us/SupportYT for additional support options. If you're outside the USA, you can visit canon.us/ta6a and click your country or region to contact the Canon company in your part of the world. Have a great day!
Hi Umair. To help clear that flashing error, take a look at our error code guide. If you're still having trouble, please contact our printer technical support weekdays at: 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help.
Hi, Kelsey! If your setup isn't going as shown in the video, we've got more resources to help you out. Take a moment to register your PIXMA TS3122 at canon.us/account to get access to all of your support options including the contact information for our US-based support squad. We hope to work with you soon!
If it says that it has a direct feature it should work!! The app closes every time you try to print something also its telling me that I can print and then it tells me that the connection is lost or something like that
Hi Daniela. We recommend completely uninstalling and reinstalling the Canon PRINT app. If you're still having trouble, please contact our printer technical support team at: at: 1-800-OK-CANON (1-800-652-2666), Monday to Friday 8:00am to 8:00pm ET. We're here to help!
Hi, Emely! If you've followed the instructions shown in the video and you haven't had any success, our PIXMA support squad will be glad to help you. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
Hi Galaxy, If you are having trouble using the printer with a non-Canon app, you will want to contact app developer’s technical support team. We hope this helps.
I got it connected and now it won’t print omg I’ve never been so frustrated!! Trying to sit up my baby boys first birthday by printing stuff off and I can’t get this damn thing to work!! Not even on my laptop I just don’t understand!!! I’m going on three hours doing this!!
Hi, Jacquie! If you're trying to follow the steps in the video and things aren't going exactly as they're shown, our US-based tech support team can help get things back on track. Take a moment to register your printer at canon.us/account and you'll get our contact info. We look forward to your call!
Hi! Our US-based tech support team will be glad to troubleshoot your setup with you, and we're confident they can get things working. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options. We look forward to talking to you!
Mine asks for a password on when i try to conncet ot to a phone the password that it shows on tbe info page dosent work cannon engineers are stupid i bought this thing to prin not struggle with it connceting to wifi.
Hi, Willard! If you're referring to the password prompt seen in the video at 2:49, this is the password for your wireless network. The app will send it to your printer so your printer can get itself on the network. If you need additional help setting up or using your PIXMA TS3122, our PIXMA support team is ready to assist you. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Hi, Andy! If you're having trouble getting your PIXMA TS3122 set up properly, our US-based support squad is standing by to help you. Take a quick moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope to talk to you soon!
Hi! Many of our current printer models are ready to communicate with computers and mobile devices via Wi-Fi. While the connection process is similar for most models, there can be some variations, so we recommend checking the instructions included with your printer for information on how to get it connected. Hope this helps!
Hi, Ronnette! If you've followed the instructions shown in the video and you haven't had any luck, our PIXMA support team will be glad to help you. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Hi! Your printer's password is most likely its serial number. You'll find that on a white label on the back of the unit and it's comprised of 4 letters followed by 5 numbers (example ABCD12345). Hope this helps!
Hi. To help troubleshoot the issue and get you connected, please visit our Wireless Help Guide at: Canon.us/pmye If you're still having trouble, access additional printer technical support options from within My Canon Account at: canon.us/account
Hi, Debbie! When a router isn't an option, your PIXMA TS3122 can communicate directly with your iOS device using the printer's Wireless Direct feature, also known as Access Point Mode. The manual covers this feature in greater detail. Hope this helps!
Seriously this looks doo simple but Struggling from two days Can you help me please ! I don’t know for it is on “acquiring printer information “ keep on loads loads loads and finally my lo ole dies 😭
Hi! If you've followed the instructions shown in the video and you're not having any luck, our US-based support squad will be happy to help. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
Hi! If a wireless router is unavailable, your PIXMA TS3122 can still use Wi-Fi to communicate with your iPhone when the printer is used as an access point. Make sure you've got the free Canon PRINT Inkjet/SELPHY app on your phone and it should guide you through the setup. We hope this helps!
Hello JP, If you have followed the video instructions and are unable to connect your TS3122, you may wish to contact our printer support agents for one-on-one help. They are happy to walk you through the connection steps. You can contact them at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
Hi, Krystal! If your PIXMA TS3122 is having trouble maintaining a connection on your wireless network, our US-based support squad will be glad to lend you a hand. Take a few seconds to register your printer first at canon.us/account and you'll gain access to all of your support options including our toll-free number. We look forward to your call!
Hi, Jay Jay! If you've carefully followed the instructions shown in the video and you're not having any luck, our team of PIXMA printer experts will be glad to help you. Take a moment to register your PIXMA TS3122 at canon.us/account to access all of your support options including live chat and our toll-free number. Hope to help you soon!
Hi! You can connect your Canon printer to your computer using a standard A-to-B USB cable. Most retailers who carry printers will also carry USB cables. We hope this helps!
Hi, Monisha! If you've followed the steps shown in the video and haven't had any luck, our US-based tech support team can troubleshoot the issue with you and figure out a solution. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options. We hope this helps!
Hi! If you haven't already done so, you want to make sure you specify a print size on your phone that matches the paper size in your printer. If you need additional help, our US-based support squad will be happy to assist you. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including our toll-free phone number. We look forward to working with you!
Hi! Your PIXMA TS3122 is programmed to display 4-digit error codes. The only error code we know of with that number combination is "1430," and that error code means that the ink cartridge is not recognized. To correct it, make sure you're using genuine Canon ink cartridges and that each one is fully installed. Also make sure that all of the strips of orange protective tape have been removed from the cartridge. If problems persist, our team of PIXMA printer support experts will be glad to help you. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope this helps!
No router : so I’m going off my data you guys and have an iPhone 📱 go to WiFi settings on your phone. The printer name should pop up and connect if it asks for a password it’s the serial number on the back of the printer . Hope this helps someone.
Thank you!
Thanks yeah it keeps asking for a password. I will try this
Thanks I was very confused!
Thank you
Thank you!
OMG! I received this printer for Christmas and I’m just NOW finding a video on how to properly set it up! I almost went and bought another printer because I struggled with setting up the WIFI
The video was very helpful, I had struggled for two weeks without success on how to connect my printer to my devices but I have finally done it, thank you.
Please tell me which password need to type is wifi ?? Or phone password
Worked for me. Simple. This video was extremely helpful.
1. Turn on printer and Press the tablet looking button on the printer. Wait for 2 bars to show on the printer screen.
2. Go to wifi and connect to canon wifi. The wifi icon will not show once connected, but it is connected.
3. Download the Canon print app and go to app. It will prompt you to choose YOUR wifi connection and then put password of YOUR wifi, not a made up password.
4. wait 30 seconds. and behold, its connected.
BGRoyal q
Thank you! This was so much more helpful
BGRoyal can you do it without the router
Now that worked!
Mine aska for a password for the canon wifi where do i get that
It just gets stuck on the
"Acquiring printer information" ...then nothing. This printer sucks
Hi, Armando! If you're consistently encountering this problem, our US-based tech support team will be happy to help straighten everything out. Call them weekdays for live troubleshooting at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
We look forward to your call!
I'm having the same issue. But when I try to call tech support, the recording says they are closed. It's 9:51 a.m. EST!!! Why are they closed? And I have to agree....THIS PRINTER SUCKS!!! I have NEVER had this many issues with a printer in my life!!
Finally, got my printer to work after watching your video!!
Thank you !!!!!! I literally sat at my printer yest for over a hour cussing mad bc I couldn’t figure out how to reconnect it !!!!💙💙💙🤦🏼♀️
Even after I go through the process of connecting it to my network it still doesn't pop up on the screen.
Hi there! Our technical support team would be happy to help with setting up your PIXMA TS3122 to your devices. Give them a call at 1-800-OK-CANON (1-800-652-2666).
Same
@@CanonUSASupport That's a lie!! You CANNOT speak to the "technical support team" because the recording says YOU ARE CLOSED!!
Hi, I have to reconnect my printer every day. Am trying to connect it with my mobile. Have left it on at night time in the hope I do not need to go through it again. Is it normal that it disconnects each day?? I had an HP printer. Had lots of problems with that hence went for the Cannon. I live in England, not sure if there is a contact number for the UK. Thank you, Anna
They told me that too. @@Stargazer69
Thanks, this saved me a lot of time pf trying to learn how to work my printer!
After Some Time I Got The Issue Again And I Watch Your Video And It Help Me This Time Too !!
SO HELPFUL! Thank you so so much!
I hold the direct button nothing happened
Hi. Make sure you have the latest version of the Canon PRINT app downloaded on your phone. We recommend uninstalling and reinstalling the app. If you're still having trouble please contact our technical support team. You can reach them by email or phone at: canon.us/SupportYT We're here to help!
Hi. Make sure you have the latest version of the Canon PRINT app downloaded on your phone. We recommend uninstalling and reinstalling the app. If you're still having trouble please contact our technical support team. You can reach them by email or phone at: canon.us/SupportYT We're here to help!
AHHHHHHH TY SMMMM!!!!!!!! I was gettin really frustrated!‼️
Oh my gosh thank u sooo much I’ve been trying to work out how this printer works I’m literally subscribing thank uuuu
Update: ok so I’m literally jumping with joy and I know I sound dumb cause it’s just a printer but u don’t understand how much this video helped me my dad got my older sister a printer to print some paper for my parents and for school and I’ve been trying for YEARS I’m not lying like probably from 2020 to print something but I’m that dumb so I couldn’t figure out and I know I should’ve told my sister to do it for me but if she knew I touched her printer she will legit kill me for no reason the only reason im happy I figured it out and im so happy is because I started journaling in the past months and I wanted to print something for my journal to look cute and stuff and I finally did it thank u canon for this video ❤
Ps. I printed a Taylor swift pivture 😏 I’m a swifty babyyyyy 🎉🎉🎉
Thank you for the video! Everything worked out fine!
Oh man I needed this video! Thanks! Some of of have a hard time with written instruction:)
It is not working for me I turned it on,put the ink in,put the paper on the paper support, lifted the black thing up and the compartment, and don’t know what else to do! I think I’m interested in having a full video on how to do everything once taking it out the box.
We can help! Make sure all the protective paper has been removed from ink cartridges and reseat them. If you're still having trouble, please contact our printer technical support team to walk you through the setup process and get you printing. Reach them Monday to Friday 8:00am to 8:00pm ET at: 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help!
We bought this for my daughter to take to college. And let me just say that as someone who came from the dark ages of computer technology in the mid 80s to mid 90s (it was quite literally the Wild West never knowing what worked or didn’t - older geeks will remember), this is absolutely the single worst device I’ve ever tried to use. Hands down. The printer itself won’t connect to anything. And the app you download to use it is even worse. It gets stuck on adding password prompts & just sits there. Close the app reopen it & it does the same thing. Tried every video to setup the printer again & nothing. Uninstalled app then reinstalled same thing. Nothing works.
Whoever designed this lemon & programmed its software needs to be fired immediately! McDonalds hourly employees are more helpful than your tech support & should be paid more. Truly a piece of junk!
DO. NOT. BUY. THIS. JUNK.
Save yourself the headaches people. The reviews are terrible & it’s not worth saving a few dollars. Get an HP.
What if we don’t have the option of network and Device
When I try to connect the printer to our WiFi it doesn’t work and when I turn on the printer there is a yellow like caution sign that looks like this: ⚠️.
Hi! We recommend getting in touch with our US-based support squad so that they can troubleshoot the issue and figure out a solution for you. Start by registering your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including our toll-free number.
We hope to talk to you soon!
This helped me so much thanks bro
Took me like two days. Until I found this video. If it’s asking for a password it’s the serial # located on the back of printer. Thank you
I have the same one and love love love it 🥰 🥰🥰🥰🥰🥰🥰best printer ever I highly recommend it 👌if u don’t understand you can call and they can help you set it up for free 😬😬😬😬😬😬👌
I can’t figure this cannon thing out for the life of me... gotta watch the video again smh
It was originally easy until my phone was stolen so I had to use this to reset it up for my new phone and it totally did everything itself it made its own password and all!
Do you need to connect your wireless printer to the internet as well
Hi, Bailey! Your PIXMA TS3122 uses your wireless router to communicate with the other devices on your network. The printer itself does not access the internet.
Hope this helps!
My printer won’t get the direct thing on the screen
I did everything including the direct icon thin but I’ve been holding it forever and it still won’t flash I just got this
Hi, Maya! If you've followed the steps outlined in the video and you're still having connectivity trouble, our US-based tech support team is ready to help you for free. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
We hope to hear from you soon!
I pressed canon direct button and nothing happened. I have the latest canon app
Hi! If you've followed the instructions shown in the video and you're still having trouble getting your PIXMA TS3122 to talk to your iOS device, our US-based support squad can help. Take a moment to register your printer at canon.us/account and you'll find your support options and our contact information when you're done. It only takes a minute or two.
We look forward to talking to you!
Very easy thank you❤
it was very helpful, thank you so much!
Hey I watch your video and I bookmarked it and I will try and hook it up to my apple phone I got my own wifi printer today
I had to change my wi-fi password and now the printer wont connect to the network. How do I fix this?
Hi! If you've made changes to your network credentials, we recommend performing the steps illustrated in the video. Your router's WPS feature allows your printer and your router to have a fresh start with each other.
If you've followed those steps and you're still having a hard time, our US-based tech support team is ready to provide you with the help you need. They're available weekdays at 1-800-OK-CANON (1-800-652-2666) or you can visit canon.us/SupportYT for 24/7 support options.
We look forward to working with you!
You are a saviour
There is an X mark on Bluetooth and it does not accept Bluetooth. What should I do?
I am returning this printer and refuse to do business with Canon in future printer info. This is a very disappointing experience dealing with this product and different from Canon cameras. I would not recommend this experience to any peers or future college students that relay on printers. During this COVID-19 lockdowns, I rely heavily on at home computers since public computers are closed. Unforatanly, this experience has resulted in a tarnished reputation of Canon products. I will definitely be hesitant or refrain from using other Canon products in the future. In future products, please create setup easy because complex set up for wireless connection is not up to standards of other Canon products. 0 out of 10. Thank you.
Hi, Suzanne! If you're experiencing any problems setting up or using your PIXMA TS3122, our team of experts will be glad to help you. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope to help you soon!
Thank you so much! I've been trying to do this for over a year now! Success!
I keep getting a yellow light on the triangle and it won’t do anything else
Hello Randal! We’re sad to hear you are having a problem setting up your PIXMA TS3122 printer. The yellow triangle light is showing you an error has occurred while trying to set up your printer. Besides the yellow alarm light, you will see an error message flashing on the screen of the printer, for example, “E31”. The following link Canon.us/69jdf can show you common errors and solutions. If you still need help with your printer please call our friendly printer technicians at 1-800-OK-CANON (1-800-652-2666) Weekdays from 8 am to 8 pm ET.
Can you provide a method with the MG2522 model please? Thanks.
It says “not connected to the network name (SSID) starting with [canon_ij_] whats that mean ?
Mine says the same!
After I press stop the little satellite figure has an x next to it I’m confused because the printer worked perfectly fine until I moved to a different apartment now it’s not connecting
Hi, Andrea! If you've tried the steps shown in the video and you're not having any luck, our PIXMA support team will be glad to help you get connected. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
Hope to help you soon!
Thank for your help
I agree I followed all of the steps and nothing happened.
Hi, Star!
If you're still having trouble getting your PIXMA printer to communicate via Wi-Fi, we recommend talking to our US-based tech support team for expert help. Their assistance is free and you can reach them 24/7 at canon.us/SupportYT
We hope this helps!
Jewel Pearl that’s true
Doesn’t work
Keeps saying “failed to connect to printer”
And the printer keeps showing up as a TS3100 on the WiFi settings and not what it’s supposed to be as TS3122
Hello Hora;
The printer series (TS3100) will appear under Wi-Fi on your smart device. Please refer to minute 2:11 of the video. If you have carefully followed the video and still cannot connect, you may wish to contact our printer support team for help. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the support method.
We hope this helps.
My printer has a triangle with a yellow light on and there is nothing on the screen. I press buttons but nothing happens… can anyone help?
Hi, Justin! If you're encountering an error of some kind, our PIXMA support team will be glad to help you with that. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
Hope to help you soon!
It really help me thanks
Nice video i like it, @CanonUSASupport since a year i bought my printer canon, i cannot connect my print on the phone i mean i can't connect my phone to the printer it asks me to put the passwords but i didn't put any password to connect to the print, please help out with it. thanks
Hi. For help with connection issue, visit our Wireless Help Guide at: Canon.us/pmye If you're still having trouble, access additional technical support options from within My Canon Account at: canon.us/account
@@CanonUSASupport thank you 🙏🏿
Thanks!! It worked.
Thanks
Thanks bro.its working
Thank you
thank you so much ❤
This is so helpful and he printer works great for me. Thank you so much Cannon!!
Ill never understand why thry make these so difficult
Hi, Jason! If the information in the video isn't quite working for you, our US-based support squad is great at helping you look at the process in new ways that might make more sense. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including our toll-free number.
Hope to talk to you soon!
HI
I press and hold Direct and wait icon plashing , the power plashing too , what I do next made icon Wireless and power stop plashing , not work for wireless ?
Hi, Nancy! If you're performing the steps shown in the video and you're not having any success, we recommend getting in touch with our support squad for help. Just take a moment to register your printer first at canon.us/account and you'll get access to all of your support options, including the number to our US-based over-the-phone support team.
We hope to talk to you soon!
Hey there, I have a Canon Pixma MG2450 and I get the error code 1700 (Ink absorber is almost full code). I have changed the ink absorber but still, the code persists. Is there a procedure to erase error codes? Thank you.
Glad to hear from you again! If you haven't yet seen our reply to your other post, you appear to have a printer model that's not available in the United States so we here at Canon USA are won't be able to support it. We recommend contacting the Canon company that serves the country or region your printer was meant for and you can find them by clicking on the map at canon.us/globalsupport
Thanks for choosing Canon!
When I press DIRECT the wifi symbol has a little x next to it. No idea how to correct this, spent hours and the manual is no help.
Hi, Henry! If you're carefully following the steps shown in the video and you're not getting the same results, then we recommend talking to our PIXMA support team for guidance. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
Hope to help you soon!
It’s not showing up in the network plz help!!!!!!
Hi! If you've carefully followed the instructions shown in the video and you're not having any luck, then our US-based support squad will be happy to help you. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope to help you soon!
My canon Printer is working great 👍
It was okey before, all of a sudden, the wifi icon on the printer has "X". so o dont know how to connect now?
Hi, Jaycee! If you've already tried performing the steps shown in the video and you're still having Wi-Fi connection problems with your PIXMA TS3122, our US-based tech support team will gladly help you. Take a moment to register your printer at canon.us/account and you'll find our contact information.
We hope to talk to you soon!
Thank you! 🙏
I been having trouble every time I change Wifi can you come show me how to connect it Ashley
Thank you so much!!!!
My phone is not picking up my printer. The yellow light for the triangle is blinking, the power light (green) is stable.
Hi, Angelou! If you've followed the directions shown in the video and you're not having any success, our US-based support squad will be glad to help you. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope to help you soon!
@@CanonUSASupport Hi, the person was not very helpful and she sounded irritated when I got a hold of the phone support. She passed me to tech support with no one answering and I was on hold for 2hr.
The orange light for black ink is on and the screen keeps displaying numbers 0-4. I need help!
Hi, Darlene! If the black ink light is on, you'll want to make sure you're using a genuine Canon ink cartridge, make sure you've removed all the protective tape from it, and that it's installed correctly. Missing any of those steps can cause an error indication.
If you've verified this and the error continues, you'll want to visit canon.us/bpfrw for a guide on what the numbers on the printer's display mean and how to correct them.
If you still need help, our US-based support squad will be glad to help you. Just take a moment to register your printer at canon.us/account and you'll find your support options and our contact information there.
We hope this helps!
I know how to do it. But I don’t know how to make the picture fit in my paper I have…? How do you do that..??
Hi, Michael! When you tell your iOS device to print something, you'll want to make sure you're selecting the correct paper size on your device and that you've got that same paper size loaded in your printer.
If you need additional help, our PIXMA support team will be glad to provide it. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope this helps!
Hello :D this video really helped but I lost the adapter for the printer, does a usb printer cable work? Pls help :(
Hi, Bri! Your PIXMA TS3122 has built-in wireless capabilities that don't require an adapter. The printer can communicate with your iOS device via a wireless router, and if a router isn't an option, the printer can communicate with your iOS device directly when you put the printer in Access Point Mode. Your printer's instruction manual goes into greater detail on how to activate that feature.
Hope this helps!
It still doesn’t work. I have it connected and when I try to print a document the option to print doesn’t appear
Hi, Angélika! If you've followed the instructions shown in the video and you're not having any luck, our PIXMA support team will be glad to help you. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope to help you soon!
I have the “E03” code but I don’t see anything stuck inside or anything wrong with the printer.
Hi! We recommend reaching out to our US-based support team for guidance on this. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including our toll-free number.
Hope to talk to you soon!
Do you think I can use my personal Hotspots instead of a regular WiFi ?!
Thank you
Hi, Nallely! If you would rather not use a router, your mobile devices can each communicate directly with your PIXMA TS3122 without the need for a router. Check your printer's manual for information on its Wireless Direct (Access Point Mode) feature.
Hope this helps!
My Canon printer is a fax printer so how do
So I am connected to my printers connection in WiFi and it says that I are in fact not connected to it. How can I fix that?
Hello:
If you are still unable to connect after following the steps in the video, our printer support agents will be happy to walk you through the process. You can contact them at at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
Wow thanks!
Mine connects fine but as soon as I’m about to print the app closes on me worst printer ever
Hi, Xoxo!
We can understand your frustration. If you haven't already done so, try uninstalling the app and then getting a fresh copy of it from the App Store. This will ensure that you have the latest version, and a fresh installation would correct any errors that may have developed in your previous installation.
We hope this helps!
Canon USA Support I’ve tried that and still crashes as soon as I’m about to print.
I have the iPhone XR
@@xoxomonet4852 Thanks for the additional information. We recommend that you contact our technical support team about this so that they can troubleshoot the issue with you. If you're in the USA, you can reach them weekdays at 1-800-OK-CANON (1-800-652-2666) or you can visit canon.us/SupportYT for additional support options.
If you're outside the USA, you can visit canon.us/ta6a and click your country or region to contact the Canon company in your part of the world.
Have a great day!
Hi under the direct sign the sign flashing I’ve pressed stop but nothing happened
Hi Umair. To help clear that flashing error, take a look at our error code guide. If you're still having trouble, please contact our printer technical support weekdays at: 1-800-OK-CANON (1-800-652-2666) and they'll be happy to help.
K that's wonderful how about a tutorial for Android users?
Sure! Check out the Android version of this same setup at canon.us/2VfjiIA
Hope this helps!
I hold the button but nothing is popping up. I’m getting frustrated
Hi, Kelsey! If your setup isn't going as shown in the video, we've got more resources to help you out. Take a moment to register your PIXMA TS3122 at canon.us/account to get access to all of your support options including the contact information for our US-based support squad.
We hope to work with you soon!
If it says that it has a direct feature it should work!! The app closes every time you try to print something also its telling me that I can print and then it tells me that the connection is lost or something like that
Hi Daniela. We recommend completely uninstalling and reinstalling the Canon PRINT app. If you're still having trouble, please contact our printer technical support team at: at: 1-800-OK-CANON (1-800-652-2666), Monday to Friday 8:00am to 8:00pm ET. We're here to help!
Mine still won’t connect to either the Mac or phone
Hi, Emely! If you've followed the instructions shown in the video and you haven't had any success, our PIXMA support squad will be glad to help you. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope to help you soon!
How would I connect my printer to the Cricut app if I want to print something from there?
Hi Galaxy,
If you are having trouble using the printer with a non-Canon app, you will want to contact app developer’s technical support team.
We hope this helps.
Yees thanks 🙏
I got it connected and now it won’t print omg I’ve never been so frustrated!! Trying to sit up my baby boys first birthday by printing stuff off and I can’t get this damn thing to work!! Not even on my laptop I just don’t understand!!! I’m going on three hours doing this!!
Why is the triangle lit yellow? Not liking all the work this is taking.
Hi, Jacquie! If you're trying to follow the steps in the video and things aren't going exactly as they're shown, our US-based tech support team can help get things back on track. Take a moment to register your printer at canon.us/account and you'll get our contact info.
We look forward to your call!
It’s already connected but it won’t print and I had this for a couple of months now
Hi! Our US-based tech support team will be glad to troubleshoot your setup with you, and we're confident they can get things working. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
We look forward to talking to you!
Mine asks for a password on when i try to conncet ot to a phone the password that it shows on tbe info page dosent work cannon engineers are stupid i bought this thing to prin not struggle with it connceting to wifi.
Hi, Willard! If you're referring to the password prompt seen in the video at 2:49, this is the password for your wireless network. The app will send it to your printer so your printer can get itself on the network.
If you need additional help setting up or using your PIXMA TS3122, our PIXMA support team is ready to assist you. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
Hope to help you soon!
return this printer at all costs
Hi, Andy! If you're having trouble getting your PIXMA TS3122 set up properly, our US-based support squad is standing by to help you. Take a quick moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number.
Hope to talk to you soon!
Is that available with any Canon Printers?
Hi! Many of our current printer models are ready to communicate with computers and mobile devices via Wi-Fi. While the connection process is similar for most models, there can be some variations, so we recommend checking the instructions included with your printer for information on how to get it connected.
Hope this helps!
I cannot connect my phone to the printer, even after I added it to my wifi
Hi, Ronnette! If you've followed the instructions shown in the video and you haven't had any luck, our PIXMA support team will be glad to help you. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
Hope to help you soon!
So I on accident ripped a paper for my hw and my mom isn’t home so how do I get the password of my printer
Hi! Your printer's password is most likely its serial number. You'll find that on a white label on the back of the unit and it's comprised of 4 letters followed by 5 numbers (example ABCD12345).
Hope this helps!
Canon USA Support thank u hopefully next time this helps
What if the printer asks for password I don’t know? I try to connect to printer Wi-Fi to register it and it asks for a Wi-Fi to join
Hi. To help troubleshoot the issue and get you connected, please visit our Wireless Help Guide at: Canon.us/pmye If you're still having trouble, access additional printer technical support options from within My Canon Account at: canon.us/account
@@CanonUSASupport I just googled and found out that the serial number is the device passcode and it worked 😅
Thank you
Can I use this printer without a router?
Hi, Debbie! When a router isn't an option, your PIXMA TS3122 can communicate directly with your iOS device using the printer's Wireless Direct feature, also known as Access Point Mode. The manual covers this feature in greater detail.
Hope this helps!
Seriously this looks doo simple but
Struggling from two days
Can you help me please !
I don’t know for it is on “acquiring printer information “ keep on loads loads loads and finally my lo ole dies 😭
Hi! If you've followed the instructions shown in the video and you're not having any luck, our US-based support squad will be happy to help. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope to help you soon!
I don’t have a router. Can I print with an iPhone using my data? Like I don’t have internet in my home, just an iPhone.
Hi!
If a wireless router is unavailable, your PIXMA TS3122 can still use Wi-Fi to communicate with your iPhone when the printer is used as an access point. Make sure you've got the free Canon PRINT Inkjet/SELPHY app on your phone and it should guide you through the setup.
We hope this helps!
I ll try but can be connected with out router, m iPhone wife detects the printer but it ask me for password , Can you Help @@CanonUSASupport
Only one problems never use a wireless one before mine was ubs
Adding the printer still doesnt work. I can’t do it and its frustrating me so much.
Hello JP,
If you have followed the video instructions and are unable to connect your TS3122, you may wish to contact our printer support agents for one-on-one help. They are happy to walk you through the connection steps. You can contact them at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
It’s keeps disconnecting once I finished connecting the router
Hi, Krystal! If your PIXMA TS3122 is having trouble maintaining a connection on your wireless network, our US-based support squad will be glad to lend you a hand. Take a few seconds to register your printer first at canon.us/account and you'll gain access to all of your support options including our toll-free number.
We look forward to your call!
This printer sucks. Don’t buy it.
I can agree!!!!
What do you do when the canon network doesn’t pop up in your WiFi options?
Hi, Jay Jay! If you've carefully followed the instructions shown in the video and you're not having any luck, our team of PIXMA printer experts will be glad to help you. Take a moment to register your PIXMA TS3122 at canon.us/account to access all of your support options including live chat and our toll-free number.
Hope to help you soon!
I will not be connecting wirelessly So what type of USB cord do I need to buy?
Hi! You can connect your Canon printer to your computer using a standard A-to-B USB cable. Most retailers who carry printers will also carry USB cables.
We hope this helps!
My printer isn’t showing up in my WiFi settings? Now what do I do
Hi, Monisha!
If you've followed the steps shown in the video and haven't had any luck, our US-based tech support team can troubleshoot the issue with you and figure out a solution. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
We hope this helps!
Anyone know how to print bigger pictures when I print from my phone it comes out small anyone know how to fix that
Hi! If you haven't already done so, you want to make sure you specify a print size on your phone that matches the paper size in your printer. If you need additional help, our US-based support squad will be happy to assist you. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including our toll-free phone number.
We look forward to working with you!
Mines just keep flashing orange and the number 4 3 0
Hi! Your PIXMA TS3122 is programmed to display 4-digit error codes. The only error code we know of with that number combination is "1430," and that error code means that the ink cartridge is not recognized. To correct it, make sure you're using genuine Canon ink cartridges and that each one is fully installed. Also make sure that all of the strips of orange protective tape have been removed from the cartridge.
If problems persist, our team of PIXMA printer support experts will be glad to help you. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope this helps!