Setting up Your Wireless Canon PIXMA TS3122- Easy Wireless Connect with a Windows Computer

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  • Опубликовано: 5 дек 2024

Комментарии • 252

  • @tylercowell5654
    @tylercowell5654 6 лет назад +388

    why cant a printer just be simple.

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад +3

      Hi, Tyler. If you've followed the steps outlined in the video and you're still encountering problems, our US-based tech support team will be glad to assist you. Get free help anytime at canon.us/SupportYT
      We hope this helps.

    • @floodlove970
      @floodlove970 5 лет назад +8

      Exactly

    • @songokux4
      @songokux4 4 года назад +8

      Tyler Cowell I’m triggered right now. It used to be so simple

    • @lol-sz8bm
      @lol-sz8bm 4 года назад +5

      This is so frustrating!

    • @goob_1191
      @goob_1191 3 года назад +1

      @@CanonUSASupport yeah i don't see the problem with just having an ethernet jack on the back

  • @nicholasmitchell2960
    @nicholasmitchell2960 Год назад +8

    5yrs and this video is still helping people like me

  • @jeffreyd700
    @jeffreyd700 6 лет назад +79

    This printer is ass. It's supposed to be connected wirelessly but my computer says it is offline whenever I print.

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад +1

      Hi, Jeffrey!
      If you're having trouble getting your PIXMA TS3122 to communicate with your computer and you've already followed the instructions in the video, our US-based tech support team will be glad to help. Get assistance anytime at canon.us/SupportYT
      We look forward to working with you!

    • @Kuromicn101
      @Kuromicn101 6 лет назад

      Have u placed the cd first on ur computer

    • @ellem.5598
      @ellem.5598 5 лет назад +1

      It sure is! Just add a few more bucks and get another brand, this printer is outdated in looks and performance, not to mention its very loud. Thank goodness I'm still within the return policy time frame.

  • @jonathanallan3180
    @jonathanallan3180 Год назад +1

    best tutorial for computers ive ever had to follow!

  • @darvintoc
    @darvintoc 5 лет назад +4

    So helpful. I did not know nothing about the set up. I lost the AD but this video was way helpful

  • @Socomelite500
    @Socomelite500 5 лет назад +33

    This is the worst printer in the history of printers...

    • @capn_l
      @capn_l 3 года назад

      What makes you say that?

    • @glynnjarrett4220
      @glynnjarrett4220 9 месяцев назад

      @@capn_l because it is rubbish, loses connectivity all the bloody time!

  • @AngelaWoolsey
    @AngelaWoolsey 4 года назад +3

    Thank you for this video. It got my printer set up to a new network

  • @edithdoron
    @edithdoron 4 года назад +4

    I have never encountered such a convoluted, inefficient and maddening printer in my life. My son--who literally built my computer himself--cannot figure it out. I am saving myself the hair loss and hours a day of helpless help from canon. First I am going to drop it from a great height, and then I will throw out the debris.

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi, Edith! If you've followed the instructions shown in the video and you're still having trouble getting your PIXMA TS3122 to work wirelessly, our US-based support squad will be glad to lend you a helping hand. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including our toll-free number.
      We hope to talk to you soon!

    • @riley9663
      @riley9663 2 года назад +1

      I want to take a sledgehammer to mine. Worked once or twice two years ago when I purchased it cannot get anything out of it now let alone connect! what a joke🤬

    • @glynnjarrett4220
      @glynnjarrett4220 9 месяцев назад

      @@riley9663 My issue as well, worked fine a month ago, and now aarggghhhhh

  • @juliehill846
    @juliehill846 5 лет назад +15

    For two days I've have been trying to load this thing!! All I keep getting after waiting hours at a time for it to load is "connection failed". This is going back!!

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi, Julie!
      We can understand how frustrating that must be, and our US-based tech support team is standing by to help you for free. Give us a call weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
      We look forward to your call!

    • @jazzmynarmstrong6214
      @jazzmynarmstrong6214 3 года назад

      I literally thought I was the only one dealing with the same issues !! Like I’m a college student trying to get this printer set up to my class work and I’m having all of these problems with it .. and I’ve tried the support so many times but you have to pay for the support to get any help off the website .. I don’t know if it’s because my college has a private internet or am I doing something wrong

  • @Od_ostma
    @Od_ostma Год назад +1

    Thanks so much for this video!!! The instructions were clear, accurate and effective!!

  • @MatMarTru
    @MatMarTru 4 года назад +1

    Thank you so much. This is the only video that makes it plain to install. It didn't take long to do it.

  • @americantimemachine7128
    @americantimemachine7128 4 года назад +22

    Why *FOR THE LOVE OF GOD* can you not just make a printer that connects to your computer wirelessly and has it's own software built in?
    It's 2020. If you can't build a product you can use right out of the box, you just suck as a company.
    Simple.

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi! If you're unable to connect your PIXMA TS3122 to your Windows computer as shown in the video, our support squad will be glad to help. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our US-based over-the-phone support.
      Hope to talk to you soon!

    • @adamdegheady
      @adamdegheady 2 месяца назад

      actually its 2024

  • @cesarcepedajr4715
    @cesarcepedajr4715 6 лет назад +23

    I pressed the direct button for 30 minutes and didnt flash

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hi Cesar. If you're still having trouble getting connected, our printer technical support team can help. Please give them a call at: 1-800-OK-CANON (1-800-652-2666), Monday to Friday 8:00am to 8:00pm ET. We're here to help!

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      @J vlogs Hi, J vlogs! If you've followed the steps outlined in the video and you're still unable to establish a wireless connection between your computer and your PIXMA TS3122, our US-based tech support team can figure out what might be going wrong and how to correct it. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
      We look forward to working with you!

  • @High_Rollers
    @High_Rollers 5 лет назад +4

    I've been stuck on step 3 for about 3 hrs now trying to wait for my printer to complete installation. I don't know how long this will continue to go for.

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi! If you're still having trouble setting up your printer, our US-based tech support team will be glad to help. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) so that they can help you clear this hurdle.
      We'll be expecting your call!

  • @imanutnur7
    @imanutnur7 4 года назад +2

    I bought the TS3300 because the black ink cartridge was $35.00 and the TS330 was $39.00 so I bought the new printer so after trying to set it up for two hours I took the color and black cartridges out and put them into the old canon and pitched the TS3300.

  • @LuisVillanueva45
    @LuisVillanueva45 4 года назад +3

    The video was very helpful. Thanks a lot!!

  • @chessbless2166
    @chessbless2166 2 года назад +1

    Thanku it gave lot of help to solve my problem

  • @dsvile
    @dsvile 2 года назад +1

    do you have to install the software intalation list or is that optional

    • @CanonUSASupport
      @CanonUSASupport  2 года назад +2

      Hi! To get the best performance from your PIXMA TS3122 and to be able to take full advantage of its capabilities, we recommend installing all of the software options available for your printer.
      Hope this helps!

    • @dsvile
      @dsvile 2 года назад

      @@CanonUSASupport thx 😊

  • @dangohmoney1413
    @dangohmoney1413 6 лет назад +5

    Thank you! I always thought it was nearly impossible to do this task. However with this instructional video everything was explained to a T.
    Thank you so much again

  • @shadowmoon3062
    @shadowmoon3062 4 года назад +6

    Ty this helped very much!

  • @keli2fye998
    @keli2fye998 4 года назад +3

    Thank you !! This helped so much , i was getting frustrated.

  • @rodrigohernandez1859
    @rodrigohernandez1859 4 года назад +8

    This is literally the hardest crap ever, like why couldn’t it be simple, I’m trying to print not get a degree in engineering

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi, Rodrigo! If you've followed the steps shown in the video and you're still having trouble getting your PIXMA TS3122 to talk to your computer, our US-based support squad will be happy to lend you a hand. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including our toll-free number.
      We'll be here if you need us!

    • @PrIsMaTiSmX
      @PrIsMaTiSmX 3 года назад

      Don't worry, I know from experience that a degree in engineering will not help you in the setup of this printer. It is above even us.

  • @shatiagibson580
    @shatiagibson580 5 лет назад +1

    if yall notice on the printer i was having the same trouble and fuss like yall but if you look closely where the paper and the ok button at tap the paper image and you notice the letter L changes ..change it to LTR THEN GO BACK AND HOLD THE DIRECT BOTTON UNTIL IT FLASH REDO THE START UP AND YOU WILL NOTICE YOUR WIRELESS ROUTER(WIFI BOX NAME) AND IT WILL CONNECT..TRY IT AND LET ME KNOW HOW IT GOES I STARTED WORKING ON THIS AROUND 6PM...I FINALLY GOT IT DONE AT 223AM GOODNIGHT

    • @paintwizard
      @paintwizard 2 года назад

      I LOVE YOU! THANK YOU! Literally nothing was working for me and I've been at this for three days! Stuck on step 3 with printer not being recognized. I was in literal tears of frustration. I saw your comment & it sounded like such a silly thing to make it work but I was desperate so I tried it. It worked!!! Thank you so much for sharing that info!!

  • @wisdomman6817
    @wisdomman6817 3 года назад +1

    I can't find the serie "TS3122" on the website.

    • @CanonUSASupport
      @CanonUSASupport  3 года назад

      Hi! You'll find the PIXMA TS3122 setup page at canon.us/3F2AWjF
      Hope this helps!

  • @tmoses888
    @tmoses888 4 года назад

    Thank you.. this was very very helpful.. I hope.you make it big.😁

  • @priscilascagliarini9340
    @priscilascagliarini9340 3 года назад +2

    such a easy thing to do!! Thank you so much!!

  • @stl5b218
    @stl5b218 4 года назад

    this was very helpful
    installed printer with no problem

  • @chikodoheny3912
    @chikodoheny3912 3 года назад

    Nice walk through,thanks

  • @lftw3754
    @lftw3754 5 лет назад +1

    So helpful. Thank you 😊

  • @london9420
    @london9420 5 лет назад +1

    What does the plug for the printer look like?

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi! If you're looking to use a cable to connect your PIXMA TS3122 to your computer, you'll need an A-to-B USB cable. You can find these wherever printers or electronics are sold.
      Hope this helps!

  • @C-GODPROP3377
    @C-GODPROP3377 5 лет назад

    I just bought a Canon Pixma Printer TS3122 a few days ago and I have an older laptop with Windows 7 Professional 64-bit operating system and It will not allow me to install the software from the disk or ij.start.canon. The error I am getting is this program cannot be used with the current operating system. However, in the manual it looks like if I have Windows 7 I should be able to connect my laptop to my printer? Need Help

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi, Cassandra! It's possible the web site may have defaulted to a different version of Windows. As an alternative, visit canon.us/brjb4 where you can select your specific version of Windows if the site doesn't already detect it automatically. There, you should find everything you need to get your PIXMA TS3122 set up on your Windows 7 64-bit computer.
      We hope this helps!

  • @veeval110
    @veeval110 6 лет назад +2

    After 2:00 none of these is popping up on my Laptop

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hi! The exact sequence of events depicted here can vary depending on which browser you're using. We recommend checking up on how your browser handles downloads and how to run the file once it's on your computer.
      If problems persist, our US-based tech support team can help you. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
      We hope this helps!

  • @estabraqarab8576
    @estabraqarab8576 4 года назад

    It’s helpful ,thank you so much

  • @cielo466
    @cielo466 8 месяцев назад

    I already have my printer setup and when I want to print, it says my printer is offline. But the printer shows it has the little bars.

  • @Tinysadventures0123
    @Tinysadventures0123 3 года назад

    Any idea how to help in regards to trying to connect the printer to my network and the screen on the printer itself has a X next to the wireless logo

    • @CanonUSASupport
      @CanonUSASupport  3 года назад

      Hi, Dani! If you've followed the instructions shown in the video and you're not having any luck, our PIXMA support team will be happy to help you. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
      Hope to help you soon!

  • @Harridanme1
    @Harridanme1 6 лет назад +1

    "Easy connection" is a relative term in dealing with this printer. Nothing easy about it and we've own many brands/printers over the years. This is our first Cannon and likely will be our last. Still trying to figure out -what- the issue is six hours later. I imagine you'd spend a couple of hours via phone with tech support. Does anyone know if Tech Support is US Based? Or is it outsourced into a country where English is not a first language?

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад +1

      Hi, DaggerOne!
      Canon USA's tech support is all based right here in the United States. If you need help setting up your PIXMA TS3122, you can talk to us weekdays at 1-800-OK-CANON (1-800-652-2666) or anytime at canon.us/SupportYT
      We look forward to working with you!

    • @iristhomason5085
      @iristhomason5085 2 года назад

      @@CanonUSASupport I need help

  • @mayagross950
    @mayagross950 5 лет назад +1

    thanks for the video help wouldn't have done it without their help

    • @blaaaaaaaa2017
      @blaaaaaaaa2017 4 года назад +1

      maya gross you shouldnt be thanking these as wipes for making it this difficult in the first place. Why tf not include it in their i structions and the god dam usb cable thats supposed to go woth it

  • @2ification
    @2ification 4 года назад +3

    I keep holding the direct button and nothing comes up. I can’t get passed that part

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi! If you're following the instructions shown in the video and you're not getting anywhere with them, we recommend getting in touch with our US-based support squad. Just take a moment to register your printer at canon.us/account to access your support options. We're confident they can get your printer connected.
      We look forward to your call!

  • @Ultearss
    @Ultearss 6 лет назад +3

    i didnt got the pop up to enter the pin for my wifi and my router name but instead i got an connection failed pop up , can any one help me ?

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hi Kendrew! Our support team can go through the connection process with you to determine why the connection is failing. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We look forward to hearing from you!

    • @tenalindsay2059
      @tenalindsay2059 6 лет назад

      i didnt get that as well

  • @izzycely3
    @izzycely3 3 года назад

    Thank you you helped me so very much

  • @matthewballard5672
    @matthewballard5672 6 лет назад +1

    I cant find where it plugs in at

  • @mr.cmxcix
    @mr.cmxcix 3 года назад

    i like how in the description it says "Effortlessly set up your Canon PIXMA TS3122" which is a total lie because ive had this printer for 3 years and i still yet found a way to get it to work.

    • @CanonUSASupport
      @CanonUSASupport  3 года назад

      Hi! If you've followed the instructions shown in the video and you haven't had any luck, our PIXMA support team will be happy to help you get your PIXMA TS3122 to work wirelessly with your computer. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
      Hope to help you soon!

  • @christianx1z
    @christianx1z 6 лет назад +1

    How do I actually print something from, say, the Internet or my files?

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hi!
      If your printer is already fully set up on your devices, you should be able to print from any application that offers a print function. Whenever you initiate a print job from within the application, a dialogue box should come up generated by your PIXMA TS3122 allowing you to check your print options before the print job gets underway.
      We hope this helps!

    • @christianx1z
      @christianx1z 6 лет назад

      @@CanonUSASupport Thank a lot!

  • @leratosokhulu2278
    @leratosokhulu2278 2 года назад

    Hi after running the programme, it is telling me to remove the CD-ROM and abort the installation then log in as an administrator. what does this mean?

    • @CanonUSASupport
      @CanonUSASupport  2 года назад

      Hi, Lerato! We recommend making sure you're using the most up-to-date version of the driver and software for your PIXMA TS3122. You can download the latest version of everything for free at canon.us/3bYyqT0
      If problems persist and you don't have administrator access (sometimes referred to as "admin rights") to your computer, you'll want to talk to our PIXMA support team for additional guidance. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
      Hope to help you soon!
      Hope this helps!

  • @patrickmccue5398
    @patrickmccue5398 4 года назад

    I am doing exactly what you are saying and it is not working, is it because I am doing it on a Chromebook and you guys are doing it on a computer? Please help!

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi, Patrick! The instructions in this video are specific to Windows computers, and the Chromebook uses a different operating system. We remember that you mentioned that your router doesn't have a WPS button, so your router probably has a web-based control panel. We recommend that you check that as there's a good chance there's a digital equivalent of a WPS button there which will allow you to get your PIXMA TS3122 set up on your wireless network. You can read more about how to do this at canon.us/hsp5r
      Once you've successfully done that, your Chromebook should be able to see your printer on the network, and you'll need to use Google Cloud Print to get the Chromebook and your printer to properly talk to each other.
      If you still need help, our US-based support squad will be happy to help you. Just register your printer at canon.us/account and you'll get access to all of your support channels including our toll-free number.
      Glad we could help!

  • @drk8539
    @drk8539 5 лет назад

    Lol!
    Why such bit deal? Why not a simple way!
    I don’t have a computer with windows 10 and the website us asking for that system + plus it directed me into a different way which is the printer has to be connected to the internet! Well if it conectes to the internet and if i knew how to connect to the internet why would I use the laptop!
    Now it’s just setting there tried everything but it’s not appearing on the app and it needs to connect to the internet! Should it just connect to the wifi or should I just find it in my wifi list of connections?
    😫

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi, Abdullah! If you've followed the steps in the video as closely as you can and you're still having connectivity issues between your computer and your PIXMA TS3122, our US-based tech support team will be glad to troubleshoot the situation with you. Take a moment to register your printer at canon.us/account and you'll find your support options and our contact information.
      We look forward to working with you!

  • @saraandmikeyvlogs364
    @saraandmikeyvlogs364 3 года назад

    Will this printer work with after chrome book laptop

    • @CanonUSASupport
      @CanonUSASupport  3 года назад

      Hi! Your PIXMA TS3122 supports ChromeOS and should work with your Chromebook.
      Hope this helps!

  • @dannazepeda7801
    @dannazepeda7801 5 лет назад

    What do I do if the "Start Setup" page doesn't appear after I download and run (it doesn't give me the option to follow the on-screen instructions to complete the setup.)

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hello Danna!
      Please try downloading the current drivers from the Canon website at the link here: Canon.us/brjb4. Once you click the SELECT button next to the driver, click on the [How to Download and Install] link for additional instructions.
      If you continue to have trouble, you can contact our printer support team at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays
      We hope this helps.

  • @dreamsarereal9894
    @dreamsarereal9894 5 лет назад +1

    Extremely helpful!

  • @vanitahnambatya9793
    @vanitahnambatya9793 4 года назад

    My Canon is MG3122 but every guide I look up doesn't bring MG3122.... they bring MG3100 OR TS3122. What should I do. I feel so mad. It looks like trash. I tried downloading software but non of software is not for MG3122.

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi, Vanitah! The PIXMA MG3122 is part of a larger family of printers available worldwide which are all part of the PIXMA MG3100 series with the PIXMA MG3122 being the version for North America. You can visit canon.us/p8y6x to download the necessary driver for it and all of its software for free. Keep in mind that a lot of the software is designed for use worldwide and it will often refer to the printer as the PIXMA MG3100 and that's okay.
      Hope this helps!

  • @Lucidvibes7
    @Lucidvibes7 6 лет назад

    Hi I need help I’m trying to print a return label but my printer just prints out blank page with numbers At the bottom of paper, I changed the ink and it does the same thing what should I do? Thanks

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад +1

      Hi!
      Are you running into a similar problem when printing from other apps? If the problem is confined to just one app, we recommend checking that app's settings to make sure everything is as it should be. Otherwise, if the problem happens universally, then some additional troubleshooting might be needed. Our US-based tech support is ready to assist you for free at canon.us/SupportYT
      We hope this helps!

    • @Lucidvibes7
      @Lucidvibes7 6 лет назад

      Canon USA Support it’s from gmail and thank u

  • @captainsepulveda3061
    @captainsepulveda3061 5 лет назад +4

    This printer is such a mess, I waste much time configuring OVER and OVER. I hate it

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi! Your PIXMA TS3122 should only need to be configured once on any given device. If you're having to set up your printer again and again on the same device, our US-based support team will be glad to troubleshoot the issue with you and find a solution. Call them weekdays at 1-800-OK-CANON (1-800-652-2666).
      We look forward to your call!

  • @brooklynnl.5261
    @brooklynnl.5261 4 года назад

    A little triangle with a lightning bolt in it it flashing when I turn my printer on, and it's preventing me from having the ability to use this. I've been sitting for over two hours trying to figure this thing out, but nothing's working. I have no clue what to do. I've googled multiple solutions and not a single one was able to fix my problem.

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi, Brooklynn! We'll be glad to help you with that. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options, including over-the-phone assistance from our US-based support squad.
      We hope to talk to you soon!

  • @earthalien77
    @earthalien77 4 года назад

    this is so confusing...i don't even know what a wireless router is...so i am already lost...so, now i have to also buy another router ?

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi! If you're using Wi-Fi, then you have a wireless router. If you're not sure about your router's capabilities, we recommend checking its instruction manual for more information. You can also contact the manufacturer if you own the router or contact your internet service provider if you're renting it from them.
      If your router supports wireless communication, you can follow the instructions shown in the video to get your PIXMA TS3122 to talk to it. Otherwise, if Wi-Fi isn't an option, you can always use a standard A-to-B USB cable to connect your printer directly to your computer.
      We hope this helps!

  • @jenniferjimenez1582
    @jenniferjimenez1582 4 года назад +1

    THANK YOU 👏🏼

  • @yinyin9127
    @yinyin9127 7 месяцев назад

    My connection is failed how can I connect my laptop and printer wirelessly. I've tried a lot of method.I'm so exhausted now 😢

  • @FLdb-wj4wc
    @FLdb-wj4wc 5 лет назад +4

    no print head alignment screen. no test page screen. I want to smash it

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      We can understand your frustration, David! If you've followed the setup instructions included with your PIXMA TS3122 and the steps outlined in the video above, then our US-based tech support team will be glad to help you out for free. Call us weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
      We look forward to working with you!

  • @mailman38oliver56
    @mailman38oliver56 2 года назад

    I had called them very great I just trying get it to work on the computer try it later & see if it works on computer work great on my tablet tho

    • @CanonUSASupport
      @CanonUSASupport  2 года назад

      Hi! We hope the information in this video helps you. If you run into any trouble, our PIXMA support team will be happy to assist you. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
      Hope to help you soon!

  • @divinefreedom143
    @divinefreedom143 5 лет назад +1

    I'm trying to enter the password for the wifi (which took me over 2 days to get connected) and it says that the printer does not support 5GHz wifi? I don't even know how else I would connect to the internet. A WASTE!

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi, Diavian! Your PIXMA TS3122 requires a 2.4 GHz Wi-Fi connection. Most 5 GHz routers should feature backwards compatibility for 2.4 GHz devices. We recommend checking your router's manual for more information on whether it supports 2.4 GHz devices and how to enable that support.
      If you need more help, you can reach our US-based tech support team weekdays at 1-800-OK-CANON (1-800-652-2666) or you can visit canon.us/SupportYT for additional support options.
      We hope this helps!

  • @GraceCase
    @GraceCase 3 года назад +1

    This may end my relationship with Canon permanently. This is the most annoying setup I have ever experienced. And I can move around tech pretty efficiently.

    • @CanonUSASupport
      @CanonUSASupport  3 года назад

      Hi! We hope you were able to successfully set up your PIXMA TS3122, but if you're experiencing any problems, our US-based support squad is ready to help. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
      Hope this helps!

    • @GraceCase
      @GraceCase 3 года назад

      @@CanonUSASupport I’m not sure how, to be honest, but it’s connected. At the first sign of trouble it’s going in the trash heap. I have always loved canon products but this was pathetic.

  • @jasmine_1111
    @jasmine_1111 4 года назад

    When I hold the wireless button it changes numbers for a second and then it turns the whole freaking printer off! I prefer not calling can you just give me an answer in the comments please

    • @CanonUSASupport
      @CanonUSASupport  4 года назад +1

      Hi, Jasmine! If we could resolve this in a sentence or two, we absolutely would, but unfortunately, we can't. There are a number of unanswered questions that we would need to ask first to fully understand the situation with your printer and that could keep us here in the comments section for hours or even days as we wait on each other to reply.
      While can understand not wanting to make a phone call, the most efficient way to get your printer problem resolved is to talk to our US-based support squad since they can provide you with immediate responses and solutions. All you need to do is to register your printer at canon.us/account and you'll find all of your support options including our phone number and hours of support.
      We hope to talk to you soon!

    • @jasmine_1111
      @jasmine_1111 4 года назад

      Canon USA Support
      Oh I see,I guess that makes most sense but I have actually figured it out! It came with a disc with the full download and everything so my printers running fine now. Thank you!

  • @eduardoruiz2134
    @eduardoruiz2134 4 года назад +1

    gran video chaval

  • @sutonzu
    @sutonzu 5 лет назад +4

    This may take several minutes simulator

  • @omarrichards2410
    @omarrichards2410 6 лет назад

    Thank you guys so much your video was very precise and very easy to follow step-by-step and I was able to connect my PC to my new wireless printer.

  • @tonycelestro1959
    @tonycelestro1959 6 лет назад

    My software download for windows 10 is taking over 2 hours to download. Is this normal?

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hi, Tony!
      If you're using a fast internet connection, downloads from our site usually each complete in a couple minutes or less. We have, however, been making some updates to our site which have resulted in some brief downtime or slowdowns, though we try to do these during low-traffic hours. We recommend trying it again and we're confident your downloads should be done in minutes.
      We hope this helps!

    • @tonycelestro1959
      @tonycelestro1959 6 лет назад

      @@CanonUSASupport Thank you for the reply. I used the cd that came with it to install but that still wouldn't download. I just hooked up my IP2600 and it worked like a charm!

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Thanks for the update, Tony. If you continue to have trouble installing your PIXMA TS3122, our US-based tech support team is available to help you for free. Reach them now at canon.us/SupportYT
      We look forward to working with you!

  • @cristianmosquera4472
    @cristianmosquera4472 5 лет назад

    what if I do all this and the icon on the printer never shows up??????

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi! If you've carefully followed the steps shown in the video and you're still unable to get your PIXMA TS3122 to work with your network properly, our US-based support squad is ready to help you. Give them a call at 1-800-OK-CANON (1-800-652-2666). We're confident they can get everything straightened out.
      We look forward to your call!

  • @FIFAWORLDOTHERGAMING
    @FIFAWORLDOTHERGAMING 2 года назад

    Thank you

  • @pactracks007
    @pactracks007 4 года назад

    what the ip address to the printer

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi, Juan! To check the IP address for your PIXMA TS3122, make sure you have at least 2 sheets of letter-sized paper loaded into your printer and then press the "i" button on the printer. This will print out all of the network information pertaining to your printer including the printer's IP address.
      Hope this helps!

  • @joebag8197
    @joebag8197 4 года назад

    Unreal. We live in 2020. Can’t have a printer that connects boom no problem no instead I have to go through bunch of downloads and pray it connects.

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi, Joe! If you're running into any trouble getting your PIXMA TS3122 to talk to your Windows computer via Wi-Fi, our US-based support squad will be happy to help. Take a few seconds to register your printer first at canon.us/account and you'll get access to all of your support options including our toll-free number.
      We'll be waiting for your call!

  • @bazilk1217
    @bazilk1217 5 лет назад

    I am strugling on hthesetup when i click direct it doesn't do anything

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      This video is not for direct setup. It's for wireless setup with a Windows computer. If you're looking for direct setup with a mobile device, look at the videos here: Canon.us/njzjc
      If you find you need one-on-one help, you'll find your support options on that page.

  • @2wdbbs
    @2wdbbs 4 года назад

    It easy when you setup printer WiFi with canon app on smartphone and the add as cloud printer

  • @beaner0121
    @beaner0121 5 лет назад

    it wont let me print 8x10 keeps saying i have to change the size from the printer...

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi! While your PIXMA TS3122 can print on 8" x 10" paper, you'll probably need to specify this as a custom paper size as the printer will not have a preset for it. When printing from your computer, choose the option for a custom paper size and specify the paper's dimensions. Your printer should be able to handle it after that.
      We hope this helps!

  • @brandonoswell5993
    @brandonoswell5993 6 лет назад +1

    Is it possible to do this without the router???

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hi Brandon! The PIXMA TS3122 does support "Access Point Mode". Access point mode allows you to print or scan by connecting the machine to a device such as a computer, smartphone, or tablet via wireless connection in an environment where a wireless router is not available.In addition, you can connect the machine to a device without a wireless router even where it is available.

  • @marthachavez2623
    @marthachavez2623 2 года назад

    Thanks 🙏

  • @mhdhsjssususj6746
    @mhdhsjssususj6746 6 лет назад

    on top of the blank ink option there is a sign with a Orange light!WHAT DO I DO??

    • @clarieceia
      @clarieceia 6 лет назад

      When the light flashes it will display a letter and 2 number on the little display area. Look at what it says (ex E38) and look up what that code means

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hi!
      If you're referring to the "Black" ink indicator on the printer's operation panel, when that light comes on, it means the black ink cartridge is running low and will need to be replaced soon.
      If you're referring to something else, please provide us with more specific information and we'll be glad to help!

  • @microsoftsarker
    @microsoftsarker 3 года назад

    nice video

  • @tenalindsay2059
    @tenalindsay2059 6 лет назад +1

    what do i do if my router is not connecting?

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад +1

      Hi, Tena!
      If your router is not connecting to your printer but it works with your other networked devices, we recommend contacting our US-based tech support team for troubleshooting. You can reach us now at canon.us/SupportYT
      We hope this helps!

  • @heathermuse3693
    @heathermuse3693 5 лет назад +1

    I held down the direct button for a full minute and nothing happened.

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад +1

      Hi, Heather! If you've made sure to do what's shown in the video and you're still unable to get your printer talking to your network, our US-based tech support team will be glad to troubleshoot this with you and find a solution. Register your printer at canon.us/account and you'll find our contact information.
      We look forward to talking to you!

    • @josephdegregorio1370
      @josephdegregorio1370 5 лет назад

      The video says to hit "STOP" if the power light is flashing. Even it the light isn't flashing, hit 'STOP' anyway, then the phone icon will flash in the printer window

  • @MaryDreBlige
    @MaryDreBlige 4 года назад

    I need help

    • @CanonUSASupport
      @CanonUSASupport  4 года назад +1

      Hi! Our US-based support squad will be glad to help you out. Take a moment to register your PIXMA TS3122 at canon.us/account and you'll get access to all of your support options including our toll-free number.
      Hope to help you soon!

    • @MaryDreBlige
      @MaryDreBlige 4 года назад

      @@CanonUSASupport thanks❤️

  • @MrMtrent5
    @MrMtrent5 Год назад

    I bought this printer ruclips.net/user/postUgkxciSwynMJ7PnUvvx11rewiu-yFBkZTl53 to replace an aging HP printer. It is just used for casual home printing so I don't need anything more. Installation went easily though the HP Smart Printing doesn't work well with our laptops - having to select the actual device. Will have to see how the HP Instant Ink program works out. Plus haven't been able to set up printing from smartphone yet - either direct or WiFi

  • @joshuaroberts8764
    @joshuaroberts8764 4 года назад

    Took a full day of this being on before it stopped giving me false directions because finding out that I should never had pressed the direct button seriously upset me

    • @CanonUSASupport
      @CanonUSASupport  4 года назад +1

      Hi, Joshua! We hope you figured out what was going on, but if you still need help, our US-based support squad will be glad to guide you. To get in touch with them, just take a moment to register your printer at canon.us/account and you'll find your support options and our contact information there.
      Hope you have a great day!

  • @mariahjokes
    @mariahjokes 4 года назад

    i can’t get to the third step to save my life

    • @CanonUSASupport
      @CanonUSASupport  4 года назад

      Hi, Jess! If your setup isn't going as smoothly as the video shows it to be, our US-based support squad will be glad to help you get everything connected. Take a moment to register your PIXMA TS3122 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
      We hope to help you soon!

  • @Hollow4O1
    @Hollow4O1 6 лет назад +1

    Could I connect this printer to an Acer chromebook 15?

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Yes, your PIXMA TS3122 is ready to work with your Chromebook via Google Cloud Print. Hope this helps!

  • @randybork4493
    @randybork4493 6 лет назад

    When I get to the screen where it looks for printers on the network the list is populated with... nothing. The power light is on solid green. The wireless icon is showing in the LCD display. Now what? #$%#^

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hi, Randy!
      Our US-based tech support team is ready to help you! Call us weekdays for free live support at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
      We look forward to talking to you!

  • @LifeISBeautifulEveB
    @LifeISBeautifulEveB Год назад

    Thanks !!!

  • @courtneyh3927
    @courtneyh3927 6 лет назад

    What if I don’t have windows?

  • @IceNineThrills
    @IceNineThrills 5 лет назад

    I just wanted to print something. This printer sucks. No wonder my mother gave this to me. I have been trying for two days straight to get this thing hooked up, yet it is still not working. I need to print important documents, I don't have time to mess around with this thing. I'm sorry but this is just not suitable.

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi! If you've followed the steps shown in the video and you're still encountering problems getting your printer to talk to your other devices via your wireless network, we recommend contacting our US-based tech support team for guidance. Just take a moment to register your printer at canon.us/account and you'll find your support options and our contact info.
      Alternately, if your printer is close enough to your computer, you can use a standard A-to-B USB cable to connect the two devices. You can find these affordable cables at just about any store that sells printers.
      We hope this helps!

  • @v3n0mly63
    @v3n0mly63 4 года назад +1

    Omg can u do the pleaseeee right now pleaseeee

  • @Tom_Tom07
    @Tom_Tom07 6 лет назад +1

    My printer is only displaying two 0s even when I press any of the buttons and I’m out of ideas to fix it

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hi, Thomas! Our US-based tech support team can help make sense of that for you. Get in touch with them today at canon.us/SupportYT for free assistance.
      We hope this helps!

    • @marktheshark5182
      @marktheshark5182 6 лет назад

      Thomas Brown mines doing the same thing how did u fix ??

    • @randybork4493
      @randybork4493 6 лет назад +1

      @@marktheshark5182 Did you already install the ink? It needs to be in first.

  • @welchsjuice601
    @welchsjuice601 6 лет назад +3

    this is really *hard*

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hi! If you've followed the steps shown in the video and you're still having trouble getting your printer to talk to your network, our US-based tech support team is ready to help you. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
      We look forward to your call!

  • @xl0vingUl0ngtimex
    @xl0vingUl0ngtimex 2 года назад

    The fact that I have to keep redoing this is annoying. One day it’s working fine the next day I’m doing this

    • @CanonUSASupport
      @CanonUSASupport  2 года назад

      Hi! Your PIXMA TS3122 should hold on to its wireless connection after the initial setup. If you're having to do this again and again, then we recommend talking to our PIXMA support team so that they can find a solution for you. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
      Hope to help you soon!

  • @gottaluvme3231
    @gottaluvme3231 4 года назад

    I’m doing again right now

  • @yourfellowarmy5212
    @yourfellowarmy5212 5 лет назад

    Can you do Chromebook? i tried so hard but nothing works.

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi, Emily! Your PIXMA TS3122 can work with your Chromebook. Make sure your printer is on your network and then you should be able to add it in Google Cloud Print.
      We hope this helps!

  • @OmegaJoe
    @OmegaJoe 6 лет назад

    Excellent video thank you very much! My computer and phone both print well

  • @male88263
    @male88263 2 года назад

    Good, but too many steps this is why I love Apple

  • @joseolmos6714
    @joseolmos6714 6 лет назад

    Is it possible to connect with an hp chromebook??

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hello Jose! Although browser based operating systems are not supported, the PIXMA TS3122 does support Google Cloud Print, allowing users to print from Gmail, Google Docs and other applications that are Cloud Print ready.

    • @joseolmos6714
      @joseolmos6714 6 лет назад

      Canon USA Support
      What are the steps to connect it?

    • @CanonUSASupport
      @CanonUSASupport  6 лет назад

      Hello again! You would first need to get your PIXMA TS3122 set up on your network, and this exact process may vary depending on your router and how your network is configured.
      Once it's on your network, you should be able to use your Chromebook to access Google Cloud Print. You should find your PIXMA TS3122 as an available printer choice.
      If you need additional help, we recommend contacting our support team at canon.us/SupportYT for free 24-hour assistance.
      We hope this helps, Jose!

  • @carsxarexhard4504
    @carsxarexhard4504 2 года назад

    It took me 3 days to connect to my laptop

  • @gottaluvme3231
    @gottaluvme3231 4 года назад

    That’s a lot we have to do

  • @hotflash8044
    @hotflash8044 5 лет назад

    DOES NOT SCAN!! WON'T CONNECT SCANNER !😡😡😡!

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi! If you haven't already done so, please make sure you have the appropriate Canon driver for your PIXMA TS3122 and all of the corresponding applications installed. You can get everything you need from the accompanying CD or as free downloads at canon.us/brjb4
      If you continue to have trouble, our US-based support squad is ready to help you. Just take a moment to register your printer at canon.us/account and you'll find your support options and our contact information.
      We hope this helps!

  • @turnipschool552
    @turnipschool552 5 лет назад +1

    This printer is horrible. The software will not download to my computer.

    • @CanonUSASupport
      @CanonUSASupport  5 лет назад

      Hi!
      If you're having trouble with the CD that came with your PIXMA TS3122, you can find the driver and all the corresponding apps as free downloads on the Canon USA web site. Find what you need need now at canon.us/brjb4
      If you still need help, our US-based tech support team is ready to help you. Call us weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
      We hope this helps!