BendPak LIFT FAILURE THREATENS LIVES Companies dodge responsibility!!!
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- Опубликовано: 25 янв 2016
- This video shows our BendPak Inc. lift after it spontaneously dropped, a cable loosened, and one of the posts was bent from the pressure. While our Dad was in the shop he was thankfully about ten feet away and fell down but was not injured directly by the life-threatening failure of this lift. Here are the details:
We are a family owned car dealership in Hammonton, NJ. We have been here for 19 years.
We have had our own vehicle above-ground lifts for the past 10 years.
We decided to add another lift to our 4-bay shop and had the company
Garage Equipment Sales and Service, Inc. out of Glendora NJ install a BendPak 4-post Above Ground HD9XW lift in our shop. This lift is rated for 9000 lbs.
The lift had been installed for twenty days when the following happened:
We were getting ready to shut down for the day and decided we would lower the lift from an elevated state to lower down for the nighttime, while it was holding a 2002 Chevy 2500HD Silverado (weighing under 7000 lbs).
As the five members of us who operate the business have all been operating lifts for the past decade. Our father Avi lowered the lift down to about 2 feet off the ground as we normally do always.
Approx two minutes later Dad came back into the shop to grab a document left behind, and while the shop was nearly pitch dark he was startled by the sudden sound of the lift dropping, causing him to fall to the floor.
Going over to the lift we discovered that one of the corners of the lift had dropping, and the vehicle thankfully was only tilted but hadn't fallen off completely. Obviously had this happened while the lift was still elevated higher it would have been a tragic situation in more ways than one. Extremely life threatening equipment failure.
The following day we reached out to the installing company (Garage Equipment Sales and Service Inc.) , and later on to the manufacturer of the lift (BendPak Inc) both of which are attempting to shake off responsibility of the event and blaming it on user error.
This claim is absurd as one - no one was operating the lift when it dropped. two - Avi and all of us are very well versed with how to safely lower a lift without fault. three - REGARDLESS of anything Bendpak could claim any used would do "wrong" or by "error", a lift holding a vehicle should never EVER simply drop. There are supposedly precautionary safety features on this and every professional lift which are intended to keep this very thing from happening under any circumstances.
BendPak Inc and Garage Equip Sales+Svc ought to be ashamed of their product and service, and we are calling out anyone who is considering purchasing any lift or garage equipment to refrain from doing business with these companies.
The safety features in this lift worked flawlessly. Failure of the operator to ensure the all four uplocks engaged in corresponding slots and depressurizing hydraulics to allow for weight bearing on the uplocks was the cause of this incident. These lifts are not designed for holding load on hydraulics alone. Obviously one corner ulplock was not engaged and began to drop with loss of hydraulics over time. Surprised that after a decade of using lifts, you and your five members have no idea of the importance of this procedure. In future, after lifting vehicle, drop load onto the uplocks, depressurize hydraulics, and using a small shop flashlight, go to each corner and visually inspect that all four uplocks are engaged before working under load. You will have a chance of living a lot longer this way.
You should be ashamed of bashing two companies for a user error problem.
I would be more concerned leaving my car at a dealership that cant safely operate a lift. People should definitely avoid this dealer.
Looks like user error to me, so none of the 5 of your are as experienced as you think.. That hoist has a 50 second lift time and then it's your responsibility to drop it down on the dogs and make sure that each and every lock is in place - doesn't matter if you're working under it or parking it for the night - and I'd say that didn't happen. Over my 30 years in the business, I've seen way too many people rely on the hydraulics to hold the vehicle and think that the locks are just a backup - a quick look at the user manual would have prevented this problem...
Kevin Katz though I agree about the lock comment and its clear that it's only partially on the locks here, I do in fact that Bend Pak lifts are basically the top end junk of the lift industry.
cables dont hold up the car in a "non moving state" the safety locks do (the ones that click as you go up). I have never seen a lock fail, but i have seen techs fail to seat the lift on all 4 locks and tilt a lift like that. This one was obviously left hanging by the cable and not the lock.
There is no way this could happen. It's more like someone was putting it down while looking at thier phone. I've been installing and maintaining hoists for 15 years. Poor form calling out the installer and the manufacturer when's it's obviously user error. Even if it was catastrophic cable or hydraulic failure it wouldn't fall that far, only to the next lock. Shame on you and your family business for incorrectly blaming the installer.
this is the result of not lowering the lift onto the locks. the lifting mechanism isn't meant to hold the weight of a vehicle, its meant to lift it, the LOCKS do the holding. use your lift properly and you wouldn't have this issue
right on man. its improper use most times or theyd had been in the news for this lift which by the way one of the most common nationwide used.
If I were one of these companies I'd tell you Congratulations, you played yourself.
Looks like. The rear latches weren't released when the lift was lowered. The safeties worked as designed. Bad luck but you have to verify the latches released before lowering.
All I know is that if someone has a smoke detector beeping from not changing the battery I tend to believe they don’t take care of their things.
Please change your YT name to "user failure."
Every time we install a lift we showed user/buyer how to properly operate. We test go up and down make sure everything is good to go. Have the lift ready for electrician to wire up to 220volts.
That's all operator incompetence, the lift wasn't set on the locks like it was supposed to
sorry, but lifts require maintenance... you don't even maintain your smoke detector, that's what that chirp is :30 and 1:01
LMAO I thought that was mine like son of a bitch!!
+SPaoline4302 haha.. I did that once... watched another video that had a chirping smoke detector, I said out loud "son of a bitch I just changed the battery!!" Found out it was on the video LOL
A 20 day old lift wouldn't require maintenance. I'd say if anything it would require checks of fasteners for tightness for reliability.
This almost exclusively would happen only if you lowered it incorrectly. Safely latch got caught on one corner and you kept lowering it. I've almost done it. But never enough to break the fucking lift.
Plz no swearing 😶
@@KFLson no
@@KFLson Fuck no
Great explanation of the problem 👍
The weight of the vehicle shouldn't be resting on the cables. This is tantamount to lifting a vehicle with a jack and complaining when the car falls on you because you failed to used jackstands. I'll be buying one of these anyway for my garage.
I wonder what the weight of that truck is, and what model lift this was. Anything in the bed of the truck?
that truck should weight in the ballpark of 6000-6500 depending on what's in the cab and what its carrying for fuel. as for the lift it looks like the 10k pound model but i could be wrong.
user error. nobody else to blame but yourself
Sorry this looks like user error. The locks weren't disengaged properly and the user kept lowering the lift not paying attention.
Did you change the smoke detector/CO battery yet? Make sure lift , any 4 post lift is resting on all 4 locks
looks like you guys had the lift hanging on the cables LIKE YOU SAID "CABLES LOOSENED" there should be zero pressure on the cables and the lift should have been lowered onto the post locks like any other lift, this was 100% user failure. no fault of the lift itself.
seriously, how does he not know this, I learned how to properly use a lift, lowering the car onto the locks, in the first week of the vocational auto tech program i'm in. he's a technician and a 17-year-old knows more about lifts than he does, he should be ashamed
i use the brand lift never had issue long as I used it right. I was directed on how to use it never had issue. so operator error Id bet if their honest people theyd say something.
Also looks to me like user error ! I had this happen to me when I was learning how to use a commercial lift with a motor home on it. I didn't make sure all locks where above the the set down pins and when I started to lower 2 where and 2 just missed and started doing exactly what you see. Can't blame a company for user ignorance. Just saying that's what it looks like to me. Be safe
Thts not a commercial grade lift brother that's what they called a parking lift for houses or what not. That's a bendpak 9000lbs cap. And yall said it yall self yall were bringing it down before leaving the shop so truck wouldn't be up over night. This is a user error mistake. On bendpak lifts user is required to pay attention when coming down on all 4 corners. If one corner stops from coming down it means lock is still engage user has to go up and press the air valve again to fully open the locks and travel down with out issues.
I've worked on a lot of different lifts and even seen a few come off lifts in the 30 years I've been in the automotive industry. Always watch that the vehicle is going up and downs straight even when you have it set up properly, it's not nap time or time to yap to your buddy in the next bay.....they may not work right at times so pay attention and get it fixed.
Thank you for your comments. What is your opinion on Atlas 4 post lifts? I am considering one....
I did this when I was a first year. Your suppose to lift it until all 4 locks click then drop it down and make sure it’s level. I’d say this is operator error
Always check on your employees/mechanics to see if lift Is resting on lock position. Some bosses just want to collect take responsibility they are your employees/workers/mechanics
That’s your own doing.
Take responsibility and not blame other people. If you’re gonna spend daddies money, at least buy something you can handle
The lift may be certified but the opererator sure wasn't.
where the cables adjusted and are you sitting on the locks has it ever been over loaded?
WOW, SLAM a company because you failed to operate the equipment properly. No-way for this to happen if locked out. Maybe consider a public apology and some training on lifts for all your techs.. Shamefull looking for a scapegoat..
looks like user error. either no maintenance to the lift or does not rest vehicle on locks. don't blame the manufacturer for your laziness
It looks like the lift has been lowered into the safety latch at drive on side right column.
User must always be watching lift and ensure no safety latch has been caught in ladder. This lift should have been raised first, so the operator was aware of the position of the ladder to safety latch, then lowered. I have seen this happen numerous times with various 4 post lifts from different manufacturers. The lift would only drop in one corner of rope broke, which hasn't happened. If the hydraulic ram piston dropped pressure all four corners would have dropped at same rate, which would have caused hydraulic oil spillage which hasn't happened. A double safety mechanism on each corner would have engaged in ladder if the lift was to suddenly drop. The quick remedy here would have been to raise the lift till level then lower. If I bought a car and drive it into a wall by not driving carefully then it is not the car manufacturer to blame.
I'll add, the cables look way to clean and non lubricated, in fact they look brand new. ? Lifts require periodic inspection and maintenance as outlined in the manuals that the manufacturer supply's or at least mine ( Bend Pak) did. As others have stated if it was on the locks and all was adjusted properly it wouldn't have happened. Another comment is beware of cheaper internet replacement cables
We have auto shop at my school with the exact same looking lift and one of the students put his truck on the lift and did not put the safety locks on and it fell and broke a $20,000 engine test thing
user error all day
cable over pulley design cost less but cheap,,that's why I spent Xtra for a Worth brand chain drive type
Lift probably wasn't even resting on the locks. Sorry to say this but 70% of mechanics dont sit their lifts on the locks every single time they go up. Sometimes they forget to come down and rest on the lock.
The problem with the lift is There is 4 cables that do all the liftings They need to be adjusted every 6 mounth or so So cables were out of adjustment thats why it cought on the locks Or possable air locks wasnt working properly which caused lift to get stuck The lift operator should always have eye on the lift and watch make sure it goes up and down evenly .
Getting in and around that lift column with a camera and disturbing that loose cable when the lift was in that state was too risky for my comfort. Potential human flat-dog time.
of COURSE there's a fire alarm beeping too
I am not a fan of Brandpak but I know how to use them correctly at least. You don't leave the lift resting on the cables. You have to rest it on the LOCKS. This is clearly spelled out in the owners manual. When you have the lift on the locks there is zero weight being held by the cables. You could cut them with bolt cutters and the lift wont drop. If you guys can't even operate a lift correctly I sure as heck wouldn't trust you to work on my car. And if I did leave my car there chances are it would burn down with your dealership because you don't even have working smoke detectors lol
What's the weight limit ???
The cables probably weren't adjusted and the user wasn't paying attention going down. The slack locks engaged probably causing the cables to jump on the 4 stack of sheaves which are also probably bored out due to use overtime. Check out your equipment regularly. Bend paks are called bend crap in my line of work either way
Assuming none of the cables snapped entirely of course
You are allowed to talk during the video.
The lift didn't fail,the inexperience of making sure all four locks were locked failed.They sell thousands of this things.But only a few unexperienced guys seem to fuck up something do simple.
you are in fault by not paying attention to your lift while in use im a 5 star service center and i have seen this before no blame on lift
Read the owners manual..
.
installed improbably. cables were crossed in xbeam. jumped off pulley.
I install lifts for a living. no loops for the cables. it's an improper install.
MOHAWK BABY. ALL THE WAY!!!!! Nothing but Mohawk lifts. I have a Mohawk that is 27 years old and still has the original chains, hydraulic cylinders, and carriage rollers. Everything is original and it works perfectly. Why anyone would purchase anything less is beyond me.
27 years ago Mohawk lifts were not assembled in Amsterdam, NY of chinesium components.
It ain’t called bendpak for nothing 💁♂️ our shop just bought this 4 post I hope it doesn’t happen to us 👀but we always make sure all 4 corners are unlocked and lock 🔒
Wow yeah that's only a 9,000lb lift with a diesel truck on it!!! That is a cheap homeowner grade car lift not a truck, let alone a diesel. Even if the truck weighs less than 9,000lbs most of the weight is in the front, hence why the front is what gave out. 9,000lbs= only 2,250lbs per post meaning maybe the total truck weight was ok, but the rear was underloaded, the front was overloaded. Sadly user error.
Um early 2000s duramaxs weight nore than 7000 special the 4wd version is more around 9000
Holy crap! Dodge Ram 3500 Diesel dually 4x4 is less than 7800lbs... are you sure about the weight you cite?
[EDIT: 2001 model year]
@@walterk1221 if chevvies with duramax really are that heavy it is no wonder they are slugs.
The rear is laying on its locks smat guy lift it back up and release the locks and then lower it down
The user of this hoist Is the failure
"This video shows our BendPak Inc. lift after it spontaneously dropped, a
cable loosened, and one of the posts was bent from the pressure."
I'm going to agree with every other person here who says this is user error.
If you were using it properly, the locks should have been resting on the blocks on each post. That would mean it would be absolutely IMPOSSIBLE for a broken cable to cause this.
Please update this with the real story... There's something you're not telling us.
Well I had a BendPak HD9 in my garage and had nothing but failures of the 110 pump went through two (2) pumps before I finally said no more 110's. Swapped over to the 220 motor and the lift worked fine. Couple of things "critical" you MUST LEVEL all four posts. Residential garages typically have slopes in the concrete floors for drainage flowing to the front. This can and will cause BIG problems if you don't properly shim the posts and level everything. Also, as stated these 4 post lifts can be used without bolting to the floor - but I would NOT recommend that, bolting to the floor is a much better and safer scenario. Most all of the lift companies in the US sell lifts made in China, BendPak is no exception it's a Chinese lift, so be aware. If safety is of no concern to you then install your lift yourself - however, if you care about safety and that of your family members then have a professional install your lift for about $700 it's peace of mind. Make sure you do your research and vett the company you buy from there are a lot of fly by night shit bum Pirates out there - and it sounds like you found one.
that dosent look like a bendpack lift. it looks like one of those cheap over seas ones with a bendpack sticker on it
Or it's a real Bendpak with an overseas MADE IN CHINA sticker on it...because that's where they're made. Too bad their price tags seem reflect a lift made in the USA.
*What exactly happened?*
Nevermind, it is in the description.
A dumb ass was operating the lift, that’s what happened. They don’t make them idiot proof.
Clearly this is operator error or lack of routine inspection or both. Regardless this is a "you" problem there bud.
so what broke? a cable?
+Chris Goral yep.
Is this lift Chinese
Rob W *What lift isn't these days?*
Bend is in the name...
AAAAND the CO2 detector battery is low... This guy has PROBLEMS
That lift looks like a cheap rip-off of the 30 yo Stenhöj i just installed. I guess, as usual, quality is what remains after the price is forgotten.
always let it sit on safties, the cabless are not broke they're like they because it set on safties at two heights.
That truck is right on the limit of the rated weight capacity of that lift anyway. Soooo
Doubtful. My extended cab diesel dually 4x4 weighs less than 7800. That is a short bed SRW. CANNOT weigh more than a long bed extended cab 4x4 dually.
Good example of a lift being overloaded. If you are going to lift 4 x 4 trucks, especially diesel trucks you are probably going to exceed the capacity of a 9000 lb lift. Why? Because a 9000 lb lift means 2250 per corner. if you lift a 4 x 4 diesel such as my F250, you have 4800 lbs on the front end. i dont own a shop but i do have a 10,000 lb 2 post in my garage and i have had a few large trucks on mine but they were weighed at the truck stop first. granted a few hundred pounds probably shouldnt make a difference but thats the limitation and for my life Id rater be 300 lbs under that limit that 300 over.
No, you do not "... have 4800 lbs on the front end..." I am doubtful that an F250 even has a 4800 lb Front GAWR. A 1990s Cummins powered Dodge W350 only has a GAWR (front) of 4500lbs. If anyone does not know what GAWR means then they should not be babbling nonsense.
@@wak359 call it nonsense if you want but my lift didn’t collapse and the scales at the truck stop don’t lie.
@@imadog131 okay, I stand corrected. You got me curious and I did randomly choose 2017 F250 and it front GAWR is (can be?) 5200. So, I admit my conclusion based on vehicles with which I am familiar is less universal than I thought.
@@wak359 I appreciate your response man.
@@imadog131 not a problem, I will admit when I make an error.
absolutely ' user failure '
Don't drink and work on cars LoL
Seems more like poor inspection practices and set up issues to me.
truck is overweight. ..its a 7000lb lift not 9000lbs and plus your locks are not holding up the truck. .
also what are,trying to do,anyway, change the oil...???
and its probably better to disable comments on this video cause clearly you have no idea what you are doing. ..
Lke Mccl *The description states the opposite of it being a 9,000 lb lift with a truck that is under 7,000 lbs.*
i dont think it was overloaded. the problem like he even admits in the description is they had it hanging on the cables. they didnt lower it onto the locks. those are not designed to have weight just hanging on the lift system for longer than it takes to raise or lower it. so as he says the cable 'loosened'......the lift motor decided to stop doing something not in its job description. (if it was overloaded it would have gone to the ground it just dropped onto the lock from what i can see)
@Timmy T I don't think so. The dry weight of a duramax is under 900lbs. That is not a whole lot heavier than a big block gasoline engine. It likely has a 4500lb GAWR but without a plow or winch installed there is not 4500lbs on that front end. No overload, just operator error/in a rush.
This is why you go with Mohawk Lifts, not something made in China
Mohawk lifts are assembled in Amsterdam, NY of Chinesium components.
Maybe thats why its called "Bend"pak. DUH
Laughing my arse off! This video needs to be shown in high-school auto shop classes to demonstrate what not to do. This is a great example of a bunch of schmendricks and schmucks trying to be mensch. (Avi, do you read Yiddish, you schmendrick).
I guess it really does bend when packed....
It bends when a meathead mis-packs it. In a rush to shut down at close of business for the day a human error occurred and now the responsibility for this error is being denied.
Please stop dragging your feet.....jeeeezzzz
That trucks a diesel. Can see the emblems. I had one. 7k?? Good try!! Mine was 8400
I have the same truck and loving it, thing ways a ton 8400 is correct without the wife and kids and luggage in it and what not. this operator eff up could've Def ended someone in a real gruesome manner. you could sense the death in the air.. joke of mech if ya ask me
That's funny because a Dodge 2001 3500 extended cab 4x4 dually long bed is 7800. No wonder chevvies are slugs!
Looks like an operator error
Yeah, was looking to buy a lift but it probably won’t be a Bentpak. This is not operator error, this is a poor design because it should never happen where a lift drops past the first safety stop.
This is the operator fault
Drugs
China made.!! Be careful..safty is #1.. go with an old school inground..i have a 1967 Rotary inground in my home shop..i restored .to like new.. got it for free. From a old station..it was in good shape...oil tank above ground ..now..no E.P.A. issues. There except ! Under 50 gallons..of oil..in the unit.
Go to a Specialty Equipment Market Association (SEMA) show and ask about bendpak post car lift failures and lawsuits and you will realize how bad it is. They have the highest return rate by new customers, most sued, have paid tens of millions in lost lawsuits, and 90 percent of the top shops won't use that brand for anything. Welded in china and cheap steel that bends like wire.
Wit
I have a similar Bendpak lift that is a 14000 lb piece of crap I have owned it for two year now and I have followed the recommendations of Bendpak according to there operations manual and have two corner posts bend due to locks that did not release properly upon lowering the vehicle the structure of the corner posts are just too weak and even though the rack is under warranty Bendpack will not replace the posts because they say it is operator error. BS read your operation manual BENDPAK . I replaced my Ammco 12000 lb lift which had a lock or two hang up when I was lowering a vehicle and never bent a post. Bendpak lifts in my opinion are not worth the money and they don't stand behind the product. I paid over $7000 for my lift and even the approach ramps are bent due to driving a heavy vehicle up onto the lift. Shame on Bendpak. Again I never bent an approach ramp on the old Ammco lift.
This lift is not designed to go up and down every day like a regular commercial grade lift brothers.
Who buys a lift with the word bend in it’s name?
Why is everyone bad mouthing him? He said it was installed only 20 days before this happened.The installer or the equipment is to blame. I was going to purchase this same lift, but I don't want to die .
if you knew anything about this type lift you would know this is user error. It could have been any brand. They failed to use the lock outs.
If it’s a installation problem it would of happen when it was tested not 20 day later and used multiple times
Not buying a bendpak just junk nice crappy locking lader hanging from 1 bolt. Junky design. Dannmar, lift king, backyard buddy, are way better lifts
You must be practicing to be a stand-up-comic because "backyard buddy" danger-devices are NOT ALI CERTIFIED. That is the definition of junk as far as my safety is concerned.
No click click click?