Never ending issues with my BendPak HD-9XW four post lift.

Поделиться
HTML-код
  • Опубликовано: 11 янв 2022
  • The shenanigans never end with my Bendpak HD-9XW four post lift.
    My lift was installed in the beginning of October, and it's now the middle of January, and I am still dealing with issues that originated from the install
    As many of you know, that have watched the install video, my "qualified" technicians were not actually the most qualified.
    I've gone back and forth with the local distributor, as well as going back and forth with the corporate office, both of which do not bring any resolution to the issues I'm dealing with.
    Since the pneumatic lock system is not operating correctly, I have to wedge for screwdrivers into each of the four locking mechanisms, at each of the columns.
    While this takes a lot of time, and is frustrating to have to do, it's also very unsafe.
    By wedging the locks open, with screwdrivers, I'm removing the safety feature of the locks. If there was to be a pneumatic or cable failure, the locks would not be able to engage, thus avoiding a catastrophic failure while the car is on the lift, or while the lift is in operation.
    Instagram:
    r_wichman?r...
    Facebook:
    / robertwichmanjr
    To save on workout supplements.
    www.titannutrition.net/ref/131/
    Discount code
    TeamPRO
    .
  • Авто/МотоАвто/Мото

Комментарии • 191

  • @russwilliams484
    @russwilliams484 2 года назад +2

    Have to love how everything is a hassle anymore! Geezzzz!

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      It's like pulling teeth to get people to do the service they provide 🙄

  • @rickyzuela7569
    @rickyzuela7569 2 года назад +2

    Sorry you're having all those issues bro! just crazy that after you payed hard earned money for those top of the line lifts ... I just bought the Triumph ss8 and ss8 xlt , I paid $7800 for both... I installed them myself and they work pretty good. Just to be safe on the storage setting, I'm gonna use the large pins for the casters that come with the lift as safety pins, so if the locks fail my pins are there to support the load and try to avoid a disaster. Hopefully they get you all fixed up.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      Yeah, I figured going with a brand name, I was insulating myself from any issues that could crop up, boy was I mistaken. 🤣🙃

  • @dwjantz
    @dwjantz 2 года назад +3

    I am with you, I would be damn leery about using it!

    • @RobsGarageKC
      @RobsGarageKC  2 года назад +1

      Yeah, something about wedging the safety locks open just doesn't sound safe. 🤔 🙃

  • @desiraereed297
    @desiraereed297 2 года назад +1

    What fantastic customer service! Thanks bendpack!

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      At least they are consistent. LOL

  • @johnmann1500
    @johnmann1500 2 года назад +15

    So, let me get this right. You have a slow leak in the pneumatic fittings somewhere, which results in a loss of pressure over 24hrs. Yet you opt to balance on a step ladder and wedge each of the 4 release locks with screwdriver of questionable integrity, as opposed to re-pressurising the system and pressing a single button to simultaneously release all four safety locks in the manner that they were designed to operate in the first place. Really? 🙄

    • @RobsGarageKC
      @RobsGarageKC  2 года назад +7

      You nailed it. I want the company that I paid to do a job, to come back out and correctly finish doing the job they were hired to do. 😉

    • @patrickcarew5231
      @patrickcarew5231 8 месяцев назад +1

      Man you sure complain a lot. Bend pak is about to fire you as a customer which is a situation I guarantee you're familiar with.

    • @RobsGarageKC
      @RobsGarageKC  7 месяцев назад +2

      That sounds like a great business model. Over promise, under deliver, blame the customer for company mistakes. 💪😆

    • @RobsGarageKC
      @RobsGarageKC  7 месяцев назад

      p.s. haven't been fired as a customer...

  • @JSH1515
    @JSH1515 2 года назад +3

    You also for safety should install the redundant safety springs on the primary and slack cables locking tabs. Looks like they are missing.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      You may not have been able to see them, but the safety springs are in place. It's definitely a feature that is worth It's weight in gold.

  • @AnthonyJ350
    @AnthonyJ350 2 года назад +1

    So the locks don't work even with the small leak? I haven't had any issues with my 14-HD.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      No, ended up having to go to a compressor to charge the system when getting ready to operate

    • @AnthonyJ350
      @AnthonyJ350 2 года назад +1

      @@RobsGarageKC Makes sense, I have a 60 gallon Sanborn on mine. Need it to run the rolling jacks and I like pneumatic for some situations (I.e. DA sander, die grinder, filling tires with air etc).

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      Nice... that sounds be plenty of air power.

    • @AnthonyJ350
      @AnthonyJ350 2 года назад +1

      @@RobsGarageKC It's a good amount of capacity and flows 13.7 CFM. No issues raising full size trucks off their wheels and running grinders.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      @@AnthonyJ350 very nice

  • @elginmercado5082
    @elginmercado5082 Год назад +1

    Advantage here we come!

  • @Al-tl2ov
    @Al-tl2ov 2 года назад +3

    have the same lift as you have with no problems with the air release, I'd say dump the air bottle and get an air compressor. I have a 80 gallon air compressor but that is in another building, to get by until I buy another large air compressor I bought a 6 gallon Craftsman pancake air compressor from Lowe's ($130)......it has worked flawlessly since day one. Thanks for sharing

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      I was really wanting to not buy an air compressor that I wouldn't use for anything but the lift. That's why I was excited to see it as a viable option

    • @Al-tl2ov
      @Al-tl2ov 2 года назад +4

      @@RobsGarageKC No offense but you're probably the only person in the world who has a lift but no air compressor, I wouldn't get anything less than a 20 gallon air compressor....I guess you'll have to live with the crappy BP set up. You say the service crew came out and made sure they greased all the zerks, why would you trust them when so far you're not happy with how the lifts operates? Hoping you get the lift to work like it's suppose to.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      @Al Its cool, no offense. If there had to be one person, I'm ok with being the one that doesn't own an air compressor. Considered them over the years, but I'm good with battery power. Less space, and meets my power needs. That was what corporate BendPak was willing to do, send their service technicians. Considering I originally paid for them to do the install, I wanted them to finish the job they were hired for.

    • @LynxStarAuto
      @LynxStarAuto Год назад

      @@Al-tl2ovI've never heard of a repair shop with no air compressor! And I've been in the business professionally for over 25 years now.
      But we live in strange times, where boys think they are girls, and America votes for miscreants like ex athletes, and a president straight out of "A Weekend At Bernie's." 🥴

    • @robtownsend5126
      @robtownsend5126 7 месяцев назад

      You are exactly right! with a compressor those issues go away. I install Lifts. The BP is a good lift.

  • @ketandoshi3594
    @ketandoshi3594 2 месяца назад

    I don’t know if it’s resolved or not but if locks are disengaging at different time , I would raise the lift and then stop immediately as soon as locks engage then see which one is not engaged and tighten the cable from the top of the post till lock engages that is leveling process, I had similar problem and it went away with this adjustment , also was lift tried with air compressor I see that for sit locks to work properly I need at least 60 psi or more even though manual says 30 psi is good enough

  • @kirstenspencer3630
    @kirstenspencer3630 5 месяцев назад +1

    Glad the algorithm sent this to me. My husband was going to order a new Bend Pack two post lift. Now we are considering another brand. Bend Pac are ypu watching ?

    • @RobsGarageKC
      @RobsGarageKC  4 месяца назад

      🤜🎤

    • @jayparnes
      @jayparnes 4 месяца назад +2

      I’ve had a Bend Pak lift for 7 years with zero problems. This guy’s problem with the lift and his installer is unique. Bend Pak makes an excellent lift. Order with confidence

    • @RobsGarageKC
      @RobsGarageKC  4 месяца назад +1

      Maybe things have changed since you purchased your lyft. When I was speaking to corporate on the phone they directly said that a lot of my problems weren't their problem. I even said "should you be telling me this"

  • @NVguy1
    @NVguy1 2 года назад +1

    Are you hooking up an air compressor to the lock release valve?

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      No, I am using the BendPak air bottle system that takes the place of a compressor

  • @tehpanda64
    @tehpanda64 2 месяца назад +1

    I heard these compressed air based locking mechanisms are frequent issues.

    • @RobsGarageKC
      @RobsGarageKC  Месяц назад

      My brother likes a manually operated lock

  • @engindude25
    @engindude25 2 года назад +1

    Ouch! Hopefully Bendpak steps there customer service up and makes things right!!

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      Getting them to make it right, has definitely been an exercise in patience and persistence

  • @bradbrinegar1419
    @bradbrinegar1419 2 года назад +1

    Damn this makes me all warm and fuzzy about the 10s I got coming in the mail. I 100% agree their customer service is garbage. Told me it would ship in 2 weeks, that was before thanksgiving. I paid a lot for the thing to, I'll die if I run into issues like this.

  • @charlesdowell4505
    @charlesdowell4505 3 месяца назад +1

    I have had a couple of bend Pak’s no issues with air compressor

    • @RobsGarageKC
      @RobsGarageKC  3 месяца назад

      That's fantastic. The Bendpak system that I have came with the air bottle system, which was designed as BendPak's workaround for requiring an air compressor

  • @JamesClough-gh4xm
    @JamesClough-gh4xm Год назад

    Hi Rob, did you get all the issues sorted as was thinking of getting the same lift. It looks to me as your garage floor slopes ( as needed now by code) I would have thought to lower columns would have needed packing up to make the lift level ?
    I am in KC MO ! So would be good who not to get a lift from
    Thanks

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      About 4 months ago, BendPak corporate reached out and said they had a new team that was taking care of a backlog of customer issues and that they would be getting a hold of me within the next week or two to fix whatever was left outstanding from the install. Never heard from them again.#BusinessUsUsual.

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Miller Tool was my local vendor and they did the installation

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      My garage has the standard slope, I'm trying to recall the exact degree it might be half a degree. Wedges were installed on the sides of the columns facing the open garage door. This is to help level each column so as to not have them sloping like the garage floor. I was told garages have a slight slope to them so that it allows for things to drain out the door if there's anything on the floor

  • @jakemoffatt1100
    @jakemoffatt1100 Год назад +2

    1. You're missing your redundant safety lock springs for in the event of a cable break, the safety locks will not engage properly.
    2. You're risking a fire by pressing the on the power button consecutively like you are. Forcing high amps into the motor over and over on each initial start up. The motor says to wait between each press.
    3. Why isn't your air compressor on and attached to the push button air valve? So that the locks release??
    4. You're operating the lift unsafely and improperly. Very dangerous

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      1. This is true. If the corporate installer had installed it properly this wouldn't be a problem.
      2. I don't believe I was pushing on the button consecutively, but if I was that's not normal operating procedure for me.
      3. This system is designed to not require an air compressor. It operates on a bottle system which negates the necessary need for an air compressor.
      4. I agree which is why I've been desperately trying to get the corporate installers to finish the job they were hired to do, You know the whole point of this video

  • @markhutchison1509
    @markhutchison1509 Год назад +1

    will it not hold air pressure to unlock the lift?

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Bendpak air bottle system is not operating properly after their technicians installed it

  • @paulbrown3838
    @paulbrown3838 2 года назад +1

    If you had to do it all over again what brand would you have chosen?

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      Hard to say... My brother like his Whip lift. Come out of Texas, and made in America

  • @yakky0123
    @yakky0123 2 года назад +4

    The air locks is one of the reasons I went with another brand lift, they are a complicated solution to a simple problem. A mechanical level lock system is the better solution. Air was fine when everyone was using air tools, but most have moved to battery powered tools, and I rarely, if ever have my compressor filled.

    • @Flussig1
      @Flussig1 2 года назад +1

      Spot on, I've been working under Rotary brand 2 post lifts for years, I'd never heard of this pneumatic release until I started looking into 4 post lifts and I read on the Bendpak list of "features" that stated "push-button pneumatic safety release." What ? As you said, I rarely fire up the compressor anymore and now I have to supply air to get the lift down. No thanks. Why complicate something that was so simple. Must have been designed by a German, reminds me too much of the cars I work on. Hope this works out for Rob.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      My brother said they had a tendency to damage the air lines when welding, so they had to bypass them out of not wanting to repair them on the regular

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      @Flussig1 I am the same way... With battery operated tools becoming so good these days, I didn't want to get a compressor I wouldn't use for anything else

    • @doncena7193
      @doncena7193 2 года назад +1

      @yakky0123 how about just saying exactly what other brand lift you decided to go with would be nice to know instead of everyone trying to guess that you went with an Advantage lift?

    • @yakky0123
      @yakky0123 2 года назад +2

      @@doncena7193 I went with a Direct Lift, I didn't post because didn't want to start a brand battle, and really BP is the only one that uses air locks.

  • @scct82
    @scct82 6 месяцев назад +1

    I regret buying my bendpak xpr10s. Columns expand when vehicles are lifted. Definitely buying a rotary to replace it

    • @RobsGarageKC
      @RobsGarageKC  5 месяцев назад +1

      Yikes, that's not good at all.

  • @ricvanwinkle1665
    @ricvanwinkle1665 4 месяца назад +2

    Wow I was just going to spend 6 plus grand on a Bendix 4 post and buy all the toys. Now I’m definitely second guessing that one. Was your issues ever resolved?

    • @RobsGarageKC
      @RobsGarageKC  4 месяца назад

      It took a lot of complaining, and videos, but eventually it was mostly resolved

  • @cameronearnshaw2259
    @cameronearnshaw2259 2 года назад +2

    Considering what Bendpak charges for their lifts their service should be top notch.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      I 100% agree... That's what I thought prior to purchase

  • @markhutchison1509
    @markhutchison1509 Год назад

    you have to have an active air supply to the unit, it does not have a compressor so without an active supply and holding the button in the un lock function will not work, the locks are super easy to adjust, adjust the nuts on the studs that hold the ladders the locks latch into so they all lock at the same time, past experience has taught me if you want something done right, you have to do it yourself

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      This system was upgraded with the air bottle system provided, sold, and installed by Bendpak. It is supposed to bypasses the need for a active air supply unit.
      The system charges itself as the lift goes up and provides the necessary air for multiple complete lowering cycles

  • @dv6426ca
    @dv6426ca Год назад +2

    I know its disappointing to hear but the bottle system seems like such a gimmick. A small air compressor would have probably saved a lot of headaches. I have the same lift but assembled it myself, its been good to me so far. Did they ever figure it out for you?

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Basically they gave me a small compressor and called it good, but never addressed some of my other issues

  • @russellbryan2288
    @russellbryan2288 7 месяцев назад +1

    Did this get resolved. Looks tiring and dangerous as hell to my way of thinking. I have an Atlas Lift from Greg Smith Equip and haven't had any problems outside of my own stupidity.

    • @RobsGarageKC
      @RobsGarageKC  6 месяцев назад

      Yes and no. They never resolved the problem, but they provided me with a small air compressor as a solution. That, and doing some service work of my own to it

  • @PeterSchneemann
    @PeterSchneemann Год назад +1

    How thick is your concrete slab?

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      I didn't have it tested. My house is only 20 years old, so it should be four to five inches thick. I have a four post lift so it doesn't have the same thickness requirements as a two post lift

    • @PeterSchneemann
      @PeterSchneemann Год назад +1

      @@RobsGarageKC My house was built last year, and according to the builder the floor is 4 inches thick and they do not recommend installing a lift. But the local company selling car lifts said it’s ok. I decided to ask you, as I know that a seller may not be 100% honest. If you never had any issues with the concrete foundation underneath, then I should also be fine (I hope).

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      When looking at what the recommendations are from the manufacturer, if you're doing a four post lift, you should be fine with a 4-in slab

  • @richardengland7077
    @richardengland7077 Год назад +1

    I hear the same story about all the lift manufacturers, Worth Lifts included. Once they get your money, they don't want to hear from you. Unless you have a way to claw back the money. Use a credit card, and make sure it's delivered and installed before the time to dispute is expired. Also, pick a big bank that will stand by you, not the merchant. I had a few issues and only the threat of disputing the transaction got them to do anything. I even have an issue now, 7 years later, it's related to a bad design, so I'm going to have to fix it myself.

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Fortunately I now know a Whip dealer / installer. A personal friend of my brother's, so I should be able to avoid deceptive business practices

  • @robertpalmisano9516
    @robertpalmisano9516 Год назад +2

    I think the advantage lift is a better lift, I know you must have it fix by now but you can try spraying some soapy water on your fittings to look for a leak

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      I went the route of using thread tape on all the fittings. I know it's not necessary, but that seemed to be the easiest fix

  • @sidneyp4966
    @sidneyp4966 4 месяца назад +1

    I was also researching for my new lift...it was between BrokenPak and another brand. I don't want to be treated like this if I were to have issues, by any company.... clearly, they have lost their focus on customer service. BendPak are you watching... you just lost another sale!

    • @RobsGarageKC
      @RobsGarageKC  4 месяца назад

      From my understanding, the company is not what it once was

  • @troubledthoughts3936
    @troubledthoughts3936 Год назад +1

    I bought the same lift from bendpak, I had an issue with one of the cables, customer service department is horrible.

  • @frankminakin1080
    @frankminakin1080 8 месяцев назад +1

    I plug in my air compressor hose to the control button and have no problem

    • @RobsGarageKC
      @RobsGarageKC  7 месяцев назад

      I opted for BendPak's air bottle system which was their work around for a compressor

  • @TofuProductionCinema
    @TofuProductionCinema 2 года назад +1

    Yikes. Looks like I'll stick with Advantage at this point..
    Nice garage though, man!

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      Thanks... Got some more upgrades coming to the garage.

  • @artillerybuff2000
    @artillerybuff2000 10 месяцев назад +2

    Wouldn't it have been much easier and safer to just re-pressurize the system instead of climbing around on a ladder and jamming screwdrivers into the locks? And then seeing you walk back and forth underneath the lift with the locks disabled made me cringe! I just ordered an Advantage 4 post lift. They use linkage controlled locks with redundant backup locks. In addition, they use larger higher rated 1/2" cables instead of 3/8", and have a fully enclosed stronger post design instead of the C-Channel. If you look at the various lifts specifications side-by-side, you'll also see that the Advantage lifts weigh approximately 500 to 700 lbs. more than other lifts with the same rating. That's a lot more steel! After watching your video I know I made the right choice...

    • @RobsGarageKC
      @RobsGarageKC  10 месяцев назад

      At the time of this video, I had nothing to repressurize the system with. When I ordered the lift, I did not want to purchase an external air compressor, which is why I went with the air bottle system

  • @chovis38
    @chovis38 2 года назад +1

    While the install was less than ideal... looks to be mainly just an air leak somewhere. Little soapy bubbles would pinpoint that pretty quick. Also, side note... why was this designed to use air pressure to unlock these? Seems adding another system into the mix just adds further complexity. Maybe an electric assisted disengagement...? Or 1 lever that is connected to a series of cables to disengage? My 2 cents....

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      My brother said his lift uses a lever, which avoids an unnecessary failure. The idea behind the air was a safety redundancy, but it's application was a fail

    • @chovis38
      @chovis38 2 года назад +1

      @@RobsGarageKC Gotcha. I actually just ordered a lift that utilizes a mechanical lock release.... No need to add unnecessary complexity IMO

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      @@chovis38 Totally agree... For the lifts, simple is best, and will have the least number of issues in the long run

  • @97CobraVert
    @97CobraVert 2 года назад

    Looks like you bought the optional compressed air bottle that is supposed to re-charge every time you use the lift instead of an external air compressor? I did a lot of research & my HD-9ST is coming in next week (4 months after ordering it!) but everything I read said stay away from the self charging bottle. Apparently there are design/implementation issues with it, as you’ve clearly experienced. You don’t need to use those screwdrivers, just hook up an air compressor & your problems should be solved. If you don’t have one already any small cheap one will work. It doesn’t require a lot of PSI to release the locks. Hoping my install goes smoother than yours & good luck with fixing yours!

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      When I was chatting with a corporate BendPak tech, this past week, he mentioned that he believes 90% of the air bottle issues trace back to improper installation

  • @robtownsend5126
    @robtownsend5126 8 месяцев назад +1

    You have an air pressure problem, period! This can be easily addressed by using a small compressor to activated the lock releases.

    • @RobsGarageKC
      @RobsGarageKC  7 месяцев назад

      Yes, the installation by BendPak created an air pressure problem

    • @robtownsend5126
      @robtownsend5126 7 месяцев назад

      It is up to the owner to supply the air supply so it really isn't a BP issue. BUT it's easily fixed & I do recommend a filter/oiler/regulator. I've installed about 60 of the BP & other similar 4 post lifts. Still need help reply to this. thanks Rob T

    • @RobsGarageKC
      @RobsGarageKC  7 месяцев назад

      I ordered the air bottle system from BendPak with the lift, and they installed it when they installed the lift. How is that not BendPak's responsibility?
      They designed the system, sold the system, and installed the system.

  • @bobrae5484
    @bobrae5484 8 месяцев назад +1

    I'm sure they'll fix it if you file a Statement of Claim in court. Name BendPak and the distributor in the claim. Serve them and wait for them to run out to fix it. How is the lift otherwise?

    • @RobsGarageKC
      @RobsGarageKC  7 месяцев назад

      Not worth going to court... Other than the issues in the video, not a bad lift

  • @ozzieosburn4113
    @ozzieosburn4113 2 года назад +1

    I use a small air compressor with my Bendpak

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      I now have a 1 gallon Ryobi that I use to charge the air bottle, when the lift has been up longer than a day

  • @shannonsmith4986
    @shannonsmith4986 2 года назад +2

    I watched the install video and it was painful. I would've never guessed these guys were from BendPak. They looked like a few guys off of Craigslist.
    The install video should be saved as a warning to others.
    I learned a lot from the video, especially that the install of the internal safety latter needs to be installed with the lift horizontal. You didn't video the gash in the ceiling... when they put in the first safety latter and hit the ceiling. :)
    Honestly, based on what I saw during install, I would've been shocked if you didn't have a leak or problems. The design of the lift seems almost idiot-proof.
    Time to get out the bubble soap and look for leaks. It's likely they over tightened the fittings and caused a leak. They may have installed other air lines the same way, but an air-compressor was easily able to overcome the leak rate.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      You got that right. I've started the process of checking each and every fitting. Seems like they are leak. My personal favorite are the ones that weren't connected at all since they had mismatched fittings. 🤷🏻‍♂️

  • @azmike3572
    @azmike3572 2 года назад +1

    Sounds like BendPak's replies began with, "And Now, for Something COMPLETELY Different---"

    • @RobsGarageKC
      @RobsGarageKC  2 года назад +1

      Pretty much was the case. If I didn't know any better, I would have figured I was emailing a troll. 🤣

    • @azmike3572
      @azmike3572 2 года назад +1

      @@RobsGarageKC I have a vision of a stereotypical troll with a computer, under an old bridge, reading your emails and replying...

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      🤣🤣💀

  • @pjpankratz8829
    @pjpankratz8829 Год назад +2

    Man I get your pain but this is not hard to fix - soapy water in a spray bottle to see where the air leak is coming from. This will tell you if it is the bottle or a fitting. you go through a lot for pride. I would skip the bottle all together and get a small air compressor and be done with it.

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      The point was since I paid over $7k for this to be delivered and installed properly, I wanted BendPak to finish the job theh were paid to do. In my mind, if I wanted to finish the job for them, I would have done the installation myself from the start.

  • @FreedomIsntFree2023
    @FreedomIsntFree2023 2 года назад +1

    I looked up the install sheet on this pressure storage system and it appears that it is supposed to connect to the hydraulic system to "repressurize" with every use? Seems like an overly complicated way to have air pressure to release the safety locks.
    Frankly, if you have not received any support from bendpak, the distributor, or the installer by now, chance are you won't.
    Given that this has been a constant headache for 2 months now, why don't you just spend the $100 for a small compressor to pressurize those air solenoids the old fashion way......beats being pissed off everytime you go to use the lift.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      Should I eat the install, and the air bottle system costs?

    • @FreedomIsntFree2023
      @FreedomIsntFree2023 2 года назад

      @@RobsGarageKC Should you eat the cost?? Of course not.
      I'd be asking for a refund on the air storage apparatus. I hope you've documented your conversations with the various entities along the way.
      If after making the refund request, the dealer still either doesn't make it work nor issues a refund, I'd be disputing the portion of that charge on my credit card (presuming thats how it was paid for??)
      As far as the install costs as a whole, it seems the lift works properly with the exception of the release system. I wouldn't expect much back, if anything, as it relates to the install costs.
      But hey, these are the things I think I would do.....all I know is there is no way in the world, I'd be climbing up on a ladder to each post to release the safety locks.
      Good luck!!

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      I feel like I should get a portion, of not all, my install fees back. When the second install crew was out, the brought to my attention several issues with the original install

  • @dsmtsi
    @dsmtsi 7 месяцев назад +1

    I guess Bendpak is off my list. The air release was a concern of mine.

    • @RobsGarageKC
      @RobsGarageKC  6 месяцев назад +1

      My brother who is a professional mechanic like the hand operated mechanical version. He said less room for error

    • @dsmtsi
      @dsmtsi 6 месяцев назад +1

      @@RobsGarageKC I ended up buying a wildfire 9000lb 4 post lift on Thurdsay. It's installed and so far I am happy with my purchase. Video coming soon.
      This video helped me with my decision and ruled out bendpack for me.

    • @RobsGarageKC
      @RobsGarageKC  6 месяцев назад

      Nice, I'm not familiar with wildfire brand. I'll be interested in seeing your video when you get it posted

    • @dsmtsi
      @dsmtsi 6 месяцев назад +1

      @@RobsGarageKC OK, I'll tey and remember to check back here and leave a link. Their design has collars that wrap around a 5" x 5" square post. They claim this is more stable than the c channel. I'll be putting a car on it today and document how much movement when I really push on it.

    • @RobsGarageKC
      @RobsGarageKC  6 месяцев назад

      @dsmtsi nice, that does sound like a good design. I'd appreciate the link when you get it up. Thank you

  • @thenanook
    @thenanook Год назад +1

    same issue here, same model

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Dang... Sorry to hear you had a similar experience

  • @LynxStarAuto
    @LynxStarAuto Год назад +2

    Bendpak imo not a fan. The first shop I had, had two Bendpak two post lifts. They were older, and out of warranty, but it was always something.
    Eventually, I upgraded to a new location where I provided the equipment. Being a creature of habit, I was looking at Bendpak lifts as I had been accustomed to using them for a better part of 5 years. Well, chasing them to sell me some lifts was a chore. So I thought to myself if it's hard for them to sell them, imagine what it's going to be like for them to stand behind them?
    So I hit the bullet and got a Rotary. Greatest decision of my life!

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      You nailed it right on the head. I basically felt like I was trying to break someone's arm just to get them to sell me a lift. That should have been a major red flag for me, but since we are in the middle of the pandemic I just assumed it was due to supply chain issues, and staffing issues. But I think it really just came down to they weren't very good to work with in general, outside of it being in the middle of the pandemic. For my next lift I'm definitely going to branch outside of BendPak. Funny thing, they contacted me randomly about 2 months ago, said new people were working on the customer service side of things and they wanted to make sure that anything that wasn't fully corrected from the previous year was taken care of now and they would be getting a hold of me in the next week, and then I never heard from them again. LOL #BusinessAsUsual

    • @LynxStarAuto
      @LynxStarAuto Год назад +1

      @@RobsGarageKCOh this was pre-pandemic. This was back in 2018. My understanding is Bendpak is more of a contract company. They make products which they sell through third party companies like Napa, Advance Auto, etc. usually it's those retailers that put in the leg work and provide the support.
      It's interesting because while I was hunting them down for a lift, they barely reached out, but I'm guessing still managed to sell my information because that was how Rotary contacted me. Priorities I guess 😂

  • @TheTorquehead
    @TheTorquehead 2 года назад +1

    Ha, another glamor shot of the antenna!

  • @jaxjax5322
    @jaxjax5322 Год назад +1

    I think its the little valve that is on the motor their are not taking the pass locks off and that little valve cost nothing

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      The air bottle system installed by BendPak has been determined by BendPak to be faulty, and from what they told me they are discontinuing it

  • @lotusmanb3832
    @lotusmanb3832 4 месяца назад

    The locks work on pneumatic cylinders , obviously they are getting air pressure. Should be an easy fix if all 4 aren't working.

    • @RobsGarageKC
      @RobsGarageKC  4 месяца назад

      Correct, the pneumatic bottle was not properly installed by BendPak

  • @BigBlockSpence
    @BigBlockSpence 11 месяцев назад +1

    No way I'm buying one of these now. Why couldn't they use a mechanical lock rather than pneumatic? Senseless.

  • @anthonyanderson464
    @anthonyanderson464 Год назад +1

    You have got to hook up air to the unit to release the locks.

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      That's what the air bottle system that the BendPak technicians installed on the lift is supposed to do. It's not operating properly which is why the system isn't working as it should

    • @LynxStarAuto
      @LynxStarAuto Год назад +1

      @@RobsGarageKChmm I don't know about the Bendpaks, but on my lift the reservoir is just there so the lift has a steady supply of air with no drop off, or to have emergency air in the case that the supply is cut off with the lift raised, but it still requires to be hooked up to an air source all the time. 🤷‍♂️

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      If you read the promotional material for the air bottle system that BendPak sold as an accessory to bypass the necessary need for an air compressor system, it details that the air bottle is a standalone product, that negates the need for an air compressor. Now BendPak has discontinued that product due to the fact that it doesn't work as advertised

    • @LynxStarAuto
      @LynxStarAuto Год назад

      @@RobsGarageKC Lol doesn't surprise me. Bendpak and Eagle are some of the worst equipment companies out there. You should make a video of the plumbing because now im curious as to see how their claim is possible. In order for the locks to operate the air has to go somewhere. Usually every time you operate the locks, some of that air is bled to atmosphere.

    • @robtownsend5126
      @robtownsend5126 7 месяцев назад

      EXACTLY !

  • @anthonyowen
    @anthonyowen Год назад

    This is a known problem. It doesn't nor has it ever held air. You have to connect an air compressor to it. I have this lift and with an air compressor attached it works every time.

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Then they knowingly sold me a faulty product that they installed with their service techs

  • @tomfaro6259
    @tomfaro6259 Год назад +1

    You need air for the locks to release

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Correct... That is what the air bottle system purchased and installed by bendpak was supposed to provide

  • @gordonmohr2268
    @gordonmohr2268 8 месяцев назад +1

    man thats crap service. your not the first one post about crappy service from that company

    • @RobsGarageKC
      @RobsGarageKC  6 месяцев назад

      Unfortunate for a brand that at one time had a very good name

  • @katl4753
    @katl4753 2 года назад +2

    RETURN THE AIR BOTTLE, buy an air compressor. Whoever sold you that air bottle should have known it does not work. It's not due to improper installation - it has never worked.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      Email correspondence with corporate, says 90% of the issues they have seen with bottle system are rooted in improper instalation. If you watch my other videos on the lift, you'll see where some air lines weren't even connected.

    • @robtownsend5126
      @robtownsend5126 7 месяцев назад

      EXACTLY !

  • @joelwolfe
    @joelwolfe Год назад +1

    Did they ever fix it? Why not try to track down the air leak yourself?

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Cuz I'm the kind of person that thinks if you pay someone to do a job they should do it

    • @joelwolfe
      @joelwolfe Год назад +1

      @@RobsGarageKC agreed but after you give up on them you’ll have to fix it

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      @@joelwolfe that's just it, I'm relentless. I don't give up. 😆

    • @joelwolfe
      @joelwolfe Год назад +1

      @@RobsGarageKC but the energy to complain to them vs just fixing it you probably made yourself more anxious and upset. Just saying

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Like I said earlier, if I pay someone to do a job I expect them to do it. Not everybody follows that line of thinking, but that's probably what lets people think they can get away with not doing the work they're hired to do

  • @drewlu1342
    @drewlu1342 Год назад +1

    Well i was going to by one until i saw this video.

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Def was frustrating process... Still not 100% correct

  • @alimayer5197
    @alimayer5197 2 года назад +1

    I would be livid. Spend a ton of money and don’t even get good customer service to fix their faulty BS. I’d be calling daily. Luckily you are mechanically inclined. Think about if you weren’t.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      I internally scream every now and then. LOL. Fortunately I may be seeing some light at the end of the tunnel.

  • @justinsmith4486
    @justinsmith4486 Месяц назад +1

    Don’t under stand just put air on !!!!!

    • @RobsGarageKC
      @RobsGarageKC  Месяц назад

      This system came with the air bottle, which is made to not require an air compressor

  • @majedmajed6068
    @majedmajed6068 Год назад +1

    be careful you're fingers

  • @gabb159
    @gabb159 Год назад

    I wonder if your ladders are not level and when you think you're free on all 4 you're really not.

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      Yes, the ladders are not synced. They attempted to get them to set in unison but were unable to. BendPak corporate told what to do on the phone... kinda defeats the hiring of their techs. The issue in this video goes back to the airlines not set up correctly, and the malfunctioning of the air bottle system

  • @jaxjax5322
    @jaxjax5322 Год назад +1

    I have 2 Bendpack hd9 and never have and issue i bet their where the tecnisians

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      💯 if you watch the install video that I put up, you'll see the technicians they sent over we're definitely suspect. LOL

    • @jaxjax5322
      @jaxjax5322 Год назад +1

      @@Dgrinde 4 post only

    • @RobsGarageKC
      @RobsGarageKC  Год назад +1

      The nice thing about the 4 post is it is great for storage and service work. While you could use a two post for storage, it is definitely not advised for safety reasons

  • @JSH1515
    @JSH1515 2 года назад +1

    Dude, buy a small quiet air compressor, California air tools. And do t walk under the lift when the locks are not engaged.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      Yes, the small compressor would fix the issue, but wouldn't address the air bottle system BendPak sold and installed

  • @freeamerica834
    @freeamerica834 Год назад +1

    Buying a lift will be shit caning bendpak off the list

    • @RobsGarageKC
      @RobsGarageKC  Год назад

      It's unfortunate that the brand has diminished over the years

  • @studegator
    @studegator Год назад +1

    Well, I won't be buying a BenPak----

  • @cy-fairclean8458
    @cy-fairclean8458 2 года назад +1

    Bendpak appear to be over rated and over priced. Perhaps in the past the quality was there but now not so much.

    • @RobsGarageKC
      @RobsGarageKC  2 года назад

      I think they are still riding on what the brand once was, but no longer is

  • @luisbenitez3428
    @luisbenitez3428 Год назад +1

    Bendpak, is a piece of c*** that's why I went with the Advantage lift, gotta be one of the best lifts out there