I watched another video and the technician said that when the drain pump is operating and you hear a high-pitched whine, the motor is shot. I heard the wine and your video and recognize that, thus I made this comment! good video. Thank you for posting this. It’s very helpful🙂👍
Thank you for your clear and detailed instruction, and of course your time and work to produce this hi-quality video. Save me lot of money and anxiety. Update 8.22.2023: Received the replacement water pump for $35 US on AMZ. Replaced on the same day using your instruction. Got in installed in less than 15 mins, but if including other preparation and cleaning it will take about 1 hour. Ran multiple DRAIN tests which passed 100%. Very happy and thankful for the video.
thank you so much. it worked! my wife loved me. 6 months without a dishwasher. I wanted my boys to know how to wash and I wasn't in a rush to by another one.
Thank you for this video. Fixed my dishwasher in 20 minutes with this new pump assembly and its draining better than ever and going through the full cycle after the dreaded DE error code. As many others have stated in the comments, you do not need to take the dishwasher out of its spot to do this fix, you can simply take the baseplate off and the pump and all the hoses are fully accessible from the front.
Thank you, this worked for me. Cost me 90 CAD in parts and saved me 160 CAD in labour. It is a pretty easy fix. Things I would suggest others to watch out for when doing this work is to be careful when moving the dishwasher out if you have wooden floors, I scratched mine up a tiny bit. Also, leave the dishwasher such that the door is on top. I made the mistake of leaning it forward which messed up the stands in the front, so I had leveling issues after putting it upright again. Finally, it water starts leaking near the door after this repair, you need to level the dishwasher using the knobs on the bottom. This happened to me and had me worried, but it has been fine after leveling it.
Great video and instructions. I had a OE error and thanks to this video I could tell the drain pump was going bad on our 5 years old dishwasher. These pumps seem to fail between 3 and 5 yrs. However, I was able to purchase just the pump (about $21) instead of the whole housing with the pipes and clips (about $43). I was also able to replace the pump without having to remove the dishwasher. A bit tight but can definitely be done in about 10 minutes. Thanks a million for the video; it saved me a bunch of $.
Yep, this is all you need. Disconnect the wires. Hold the assembly firmly and rotate the pump clockwise to remove. You can probably leave the hoses on the old assembly. You should also just do this before ordering a new pump - to check inside for blockage.
Thank you for this Video I have the same dishwasher and its was doing the same thing yours was doing, after watching your video I went on Amazon and bought the same part you did 40 bucks delivered in 2 days, pulled out the dishwasher and replaced the pump put it back into the cabinet and Boom works great now. Thanks you Thank You I never would have attempted this without your Video You Rock... Thanks
Thanks for the video! I received the dreaded "DE" error on my LG dishwasher over the weekend. Started googling found your video ordered the drain pump from Amazon and it was here on Monday! Gotta love the Internet! :) Thanks to folks who mentioned the pump could be replaced by removing the kickplate. I pulled mine out about halfway and propped it up on some blocks for a little better access. Pump has been replaced and the dishwasher is chugging along again. DIY feels great especially when you save money over having to just replace the dishwasher!
Thank you for sharing this. Dishwasher stopped working Sunday before Thanksgiving and I thought my wife was going to have a melt down. Ordered the part from your link and by Tuesday we were all fixed. You saved Thanksgiving!
Excellent video describing changing the pump assembly. I bought only the motor on Amazon which saves $100 approx. Once you have removed the pump assembly, a simple twist disengages the old motor from the assembly.. Note that there is a rubber washer which should be carefully removed and cleaned and dried. I strongly suggest coating the washer with a thin layer of plumber's grease and it will make it much easier to twist the new motor into place. Twist the new motor into place, re-install the pump assembly as in the video and you are good to go. For me.....problem solved. Dishwasher back to normal. Very pleased!!
Thanks, this worked great, except I struggled for about an hour to fix it in place like some people mentioned. It almost worked, but it did not allow the working room to wiggle the large hose clamp into place. We pulled the dishwasher out but instead of flipping to its back, put a brick under each adjustable foot and were able to easily finish the part installation quickly. This allowed us to leave the drain hose connected to the drain pipe.
Just replaced mine after watching your video. Although I could hear the pump working, was constantly getting the OE error code a few minutes into the cycle - guess it wasn't working well enough. I order only the pump (without the housing) from Amazon for $24: LG EAU60710801 BLDC Dishwasher Pump Motor Replacement DC 22V And two days later I was able to replace the pump without removing the dishwasher from its place in 15-20 minutes. It's very tight and no much room to maneuver, but just enough to do it. As others said, the new pump does not come with the back rubber ring, but you can remove it from the old pump. Also, make sure you have a towel handy as few ounces of water will drain out as you remove the old pump (if you have hardwood in the kitchen you might get yelled at). Thanks again for your video - I'm not a handy person and couldn't have done it without your video!
Just had the same issue, replaced the pump and works! I was able to change mine without removing the dishwasher, it's not that bad to get to, thank you for the informative video!
BEST VIDEO for this model. THANK YOU!!!! I am so happy how you taught me about the drain code and how to do a drain cycle, just did it and have no water for first time in months.
I just did this. Just wanted to confirm you do not need to remove the whole dishwasher. With a pair of pliers you can remove the hose clamps and remove the pump. I ended up finding a chopstick in my pump. Be sure to put a towel underneath the pump, once you remove the pump from the hoses water may come pouring out. Not much, but enough to easily dry up with a towel.
@@chicagohandyman Big thanks to you though for putting this video together. I was just looking for a way to save time/not have to pull the dishwasher out. Thanks for the assist!
How do you get access to the drain pump without turning this thing over? There doesn't seem to be much room to put the pliers and remove the hose clamps.
@@asrarq There isnt at all, if you have smaller pliers it helps. You may have to push the tubes around to get the access that you need. Remove the clamp for one tube push it out of the way, you may need to use your fingers to move the clamp in a position that is easy to access for the pliers. This was a while back, if I remember correctly it was easiest for me to start with the hose in the back once I removed that, the pump was able to move around more freely, and I just moved the tube around until it was easy to access a clamp.
I preloaded the hose clamp by sliding it off the new part. Used a slip jaw set of pliers and compressed the tension. I then used a cable tie on the handles of the pliers to keep the tension on it. Slide back over hose. Slide hose on bib. Wiggle hose clamp over into position and either wiggle pliers off clamp or cut cable tie.
Thank you for this very informative video. I suffered from the diagnostic problem as you indicated. After purchasing a new pump and following your instructions, my dishwasher is working again. Thanks again for your help...
You’re welcome. Your comment echoes a lot of people that have repaired their LG dw for the same problem. Makes me wonder if that part is failing too often. 🤔
Great video. Found it after doing the same work, and can confirm this is step by step exactly what to do. The only thing I would add is that when you disconnect the drain line that runs from the dishwasher to the sink or drain spot, I used my shop vac to suck it clean. With the drain hose in the shop vac, seal the gap with a towel to get all suction on the drain tube.
Hey thanks this has been helpful! We bought this dishwasher 2nd hand from somebody and it's worked ok for the most part. Had an issue I encountered, that whole assembly sits on the bottom of a disc with a giant rubber o ring on the top which prevents water from leaking out of the washing chamber all over the electrical components. You can see the o ring if you look inside the dishwasher on the bottom. Mine is just ever so slightly popped up in the back, and on the bottom front side, there's two plastic clips held in with a screw and washer that I believe are intended to keep it locked in place. That side is fine, but the other back side is the one that is the issue, because it's popped up, water is leaking and i'm having a heck of a time trying to get it back into its proper place. i'm a 6ft 250lb dude, I basically tried turning it over and deadlifting this thing into place and I still can't get it, any advice :(
If you’re having a difficult time getting the rubber washer to seat correctly, I’d use some silicone grease to help get it on a little more easily. But I have to say that I’ve never done the repair you’re talking about.
When I first got the error code I looked it up in the owners manual and the OE error message states there is a clogged filter or a kinked drain line. I didn't think the drain pump was bad because it did work when I did the override to make the dishwasher drain. I snaked out the drainage lines and cleaned out the drainage connection to the garbage disposal under the sink because I thought there was a clog somewhere. There was no clog. I ordered the part today and will have it in a few days but the error message should state that the drain pump could also be bad. My dishwasher is a 2012 model and has been great up until this issue. Great video thanks for posting.
@@nuksyed Yes, I forgot to do an update. It is extremely simple, as a matter of fact I had my 14 year old son do it. It was a good learning experience for him and it also shows people how things work when you take them out from under the countertop and cabinets. The dishwasher once again works really well and we saved money. Good luck.
Thanks for the video and for providing the part number!! I had the same issue with the same dishwasher. After a few unsuccessful attempts at fixing it I found your video and voila!
Thank you. Your video was exactly what I needed. Turned out one of the rack tines had lodged in the discharge pump and was preventing it from turning. Easy fix.
Again, AMAZING VIDEO... but my first official LG part only lasted 1 year. I feel I have a blockage... I just installed my second pump, it seems to be working but not as fast as I would like. I am hoping what every is blocking the hose will get dislodged. The older pump (only 1 year old) sounded like it was working but no water was getting drained. I just ran my fist successful wash (quick wash) with no dishes inside. I hope to get years of use. My dishwasher is 9 years old but does look identical to this video. THANK YOU AGAIN.
If you suspect a blockage, I've been successful with this alternative solution: Disconnect the drain hose from the sink's drain lines. Connect a shop vac hose to the drain hose and turn on the vacuum. Then initiate the drain function on the dishwasher. Hopefully it will get out the blockage.
@@chicagohandyman thnks.... before I switched the drain pump I put the house in my mouth and I hailed as hard as possible with absolutely no movement of water.... switched the pump and now it is draining
T, T and T, thanks for this, 42 bucks, 20 minutes work and my dishwasher is back in action. One other diagnostic symptom is that the water flow surges out of the airgap/drain hose instead of a steady stream. I slid mine out just far enough to tilt it back about 45 degrees, it was easier than laying on the floor and doing it through the kickplate.
Thank you for the video I just did this and everything is working fine. I had a little bit of drainage coming under the door but I got it fixed. Again thank you it took me about an hour and a half to get everything moved, broke down, put the part on, and then put it all back together to run it. Very simple!
Thanks for the video, mine stopped working a few days back took out the drain pump this morning and found a piece of broken glass had gotten stuck in the pump. Actual fix took 15 mins, taking the dishwasher out and putting it back again took a couple hours. Thanks for the video. Saw at lowes that a new dishwasher is about $600, if someone calls a repairman its about $200 to come to house + parts(i am assuming they will say replace the pump) + labor. Its almost reaching the cost of the dishwasher.
WHEN DOING THE COMBINATION: 1) POWER 2) DELICATE + NORMAL HOLDED FOR 3 SECS 3) THE CODE "dr" APPEARS. HERE THE PUMP WILL DRAIN THE WATER AT THE BOTTOM IF IT WORKED OTHERWISE IT WILL SHOW "de" FOR DRAIN ERROR. Thank you for your video.
This is exactly my problem and the drain pump itself was exactly what I suspected! This basically confirms that’s likely my issue and I’m ordering the part now. Thanks!
@@chicagohandyman Thanks, I think it’s clear. I can force a drain and it tries… I can see water drawing into the disposal. But it’s just weak and making a whining sound like it’s dying.
Excellent video; provided essential information at the start of it about the meaning of the error message which likely most users would misinterpret (I did) and a useful hack to get the dishwasher to drain ( my primary concern). My issue may have been a one off as I’m not having repeated instances of water not draining … but will reference this video to troubleshoot if it becomes a problem.
I also just tilted mine up on two pieces of wood so I didn't have to unhook the water supply etc.(drain hose was already unhooked). The mistake I made was when I clamped on the larger of the two hoses, I had the clamp end pointing to the floor. This scratched my wooden floor, so I tilted it back up and swung the clamp around so it didn't drag. Another symptom to tell if it's the drain pump is that you hear a high squeal during the drain cycle. It'll drain a bit and then squeal, then drain a bit more, then squeal.
I have this same dishwasher, recently water came out the bottom whilst draining, thanks to your video, im assuming throughout the years, one of the connections to the drain pump must've popped or came loose causing all the water to spill out. will have to take the unit out and check things out.
The hose gets brittle over time. It probably cracked. You can get an aftermarket dishwasher drain hose and replace it. If the hose is indeed your problem.
Purchase the drain pump from Amazon - amzn.to/3vIhure If you found this video helpful, a donation would be greatly appreciated! www.buymeacoffee.com/tundraToolsTech (BuyMeACoffee) bit.ly/3tHlcia (PayPal) Let me know in the memo if you would like a shout out on my next video!
Good info on replacement steps to replace pump. Can you provide the model number of this LG dishwasher ? Got the same dishwasher but the model and serial number tag is missing. Have a hard time ordering replacement repair parts for this appliance. Thanks
When I ran the test method it did not drain. Does that imply my pump is not actually bad but instead something else is wrong? Also, is there a check valve somewhere in this model LDF7551ST that may need replaced instead? Thanks for the great video.
If nothing happens when you put it into drain mode, then I’d guess it means the motor is not getting power or the motor is bad. Try taking out the motor. I have a video showing you how without having to move the dishwasher at all. Once you get motor off, you’ll be able to see if the impeller is blocked by anything. The hoses (two) still shouldn’t be ruled out either.
I HATE this LG dishwasher: LDF8072ST! We were moving and needed a dw fast so this was an impulse purchase. Will not spend 1 penny to fix. When needed, it will be replaced by a diff brand. How does a dw generate steam to clean & dry without a heating element? Did not realize this when I bought it. So far: racks started rusting after 3 yrs, trouble with drying, draining, soap disp, & racks fall off the tracks a lot. And only 1 type of soap pod fits in the dispenser. Liquid is useless. I HATE this LG dishwasher!
I would be angered as well if I had the same experience as you. I’m pretty happy with mine (LDF7551ST). Are you sure yours doesn’t have a heating element? I know a big misconception with LG dishwasher, or all Asian and European dw for that matter. I have visually seen the heating element when I was repairing my dw. I was shocked because when I purchased it, the misinformed salesman said it didn’t have a heating element. I have since looked at the parts list for this dw, and it indeed has a heating element. This dw still and always have dried my dishes really well. Maybe your heating element has gone out.
Did you check the motor resistance on your failing motor? I removed mine as you showed in the video and measured the resistance at 4.7 ohms, which seems to be within what LG says is good (4-5 ohms). Also, was your unit pumping any water out? Mine pumps water for about 3 seconds, then stops. After 15 seconds, it pumps a little more but never pumps out all the water. That cycle repeats a few times and eventually stops with an OE (or DE) error.
question, i replaced the pump no issues but the round gasket fell apart so i omitted it, will this be an issue? The new pump did not include a new one. I ordered the OEM from this link. Thanks for your input.
The link I provided shows how you can get the pump from Amazon. Imo, the case assembly is not needed. You will most likely be able to reuse the old one. I have another video that shows the difference.
I put a new drain motor in and it only worked once and now I'm back to the original problem. Do you think the hose is clogged or is the drain motor a faulty one?
Yes, a clogged drain hose is what I would look at next. I had to do it on mine that’s in the video. I bought 2 universal drain hoses from Home Depot. I replaced both the one that goes from the drain pump to a wye on the left hand side of the dishwasher. And then a 2nd one from the wye and to the sink drain line.
Thanks for the video, it's very useful. However, the link for the Dishwasher Bracket is broken, can you please give me the product info since I need to get one. Thanks!
Do you know the part number of the little rubber valve at the 2:50 mark? The connector tab was broken when I went to change the pump and I can’t find the part number on the LG parts diagram. LG customer service and parts replacement service also couldn’t find it.
Did anyone do any troubleshooting to see if those little soap pillows are clogging the system? I'm in the middle of troubleshooting my drainage system now.
no need to go through all that. Remove kick plate and access everything right in the front of the machine. You do have to lay on the floor, if you're not able then follow this procedure
Have to do this with mine. Brand new out of the box and it wouldn't drain not even once. Called LG and they told me to crate it up and send it to South Korea. I'm disabled and they recommended that I hire an appliance service man to crate it up for me then have UPS pick it up all on my dime. I will never buy anything from LG ever.
Pile of shit dishwasher, I just replaced the pump and the thing still wont drain, I blew air through the drain pipe and there is definitely NO clog anywhere clean as a whistle. I also disconnected all of the lines except for power to the pump and ran the drain cycle pump ran perfectly fine. I keep scratching my head on this one.
Sounds like a blockage in the drain lines. Disconnect the drain hose from your drain. Use a wet vac and vacuum the hose while draining the dw. Might work. I ultimately had to replaced the hose.
@@chicagohandyman I just replaced the entire drain hose. Pump will only drain when hose is primed by me manually won't drain on its own. Pump igoes thru it's entire cycle and you can hear it working, but no drain
Drain pump wore out, so it was at end of life. It would randomly sometimes barely pump. Circuit board would ultimately time it out and spit back the error code. Only solution is to replace the pump assembly.
I squeezed out all the life I could get out of the pump for 2-3 weeks after the problem first manifested. Would work ~70% of the time. After that, the pump was shot.
@@chicagohandyman Ok thanks, it seems like the same problem as mine, the pump still working, I can pump all the water by making 3 draining process, I checked all the hoses and they seems ok, I will try to change the pump, thanks.
Very helpful instruction. However, my concern is about LG dishwashers in general. They are horrible and useless. You fix one thing, but before you get relieved, something else takes place. I will definitely won't buy this brand name again.
@@chicagohandyman yeah that was the first thing i did i cleaned all the hoses out blew air through them. Decided to say screw it and going to buy a used one today
There must be a clog in your drain hose. There are 2 to replace for this dishwasher. Easy repair. I got universal dishwasher drain hoses from Home Depot.
You do not need to touch the machine in order to replace the pump. Only the kick panel needs to be removed and you will have access to the pump.Do not waist your time.
Penyo Zehirev : next time before writing stupid comment, watch the entire video. At 1:55 you will see that the drain pump is located on the back of this dishwasher. If yours is not LG brand it might be different, but here LG dishwasher is discussed. Don’t you think?
At 1.52 you said that the dishwasher is on its back. Also is clearly visible that the door is on the top and the pump is under the door. So "stupid comment" does not apply. I can bet i have seen way more LG dishwashers than you. Don't you think?
@@kstatinet-wk2gh I guess Penyo already pointed out who is the stupid, or at least not very observant, person. Maybe you should be more careful the next time. I just changed mine out and I did it via access through the front panel.
![[LG Dishwashers] OE Error](/img/1.gif)
This is how all repair videos should be. PERFECT, thank you.
Thank you so much! I hope you got your dw working again.
I watched another video and the technician said that when the drain pump is operating and you hear a high-pitched whine, the motor is shot. I heard the wine and your video and recognize that, thus I made this comment!
good video. Thank you for posting this. It’s very helpful🙂👍
Good luck on your repair. You can do it! 👍
Thank you for your clear and detailed instruction, and of course your time and work to produce this hi-quality video. Save me lot of money and anxiety.
Update 8.22.2023: Received the replacement water pump for $35 US on AMZ. Replaced on the same day using your instruction. Got in installed in less than 15 mins, but if including other preparation and cleaning it will take about 1 hour. Ran multiple DRAIN tests which passed 100%. Very happy and thankful for the video.
You’re welcome. I appreciate your kind words!
thank you so much. it worked! my wife loved me. 6 months without a dishwasher. I wanted my boys to know how to wash and I wasn't in a rush to by another one.
Thank you for this video. Fixed my dishwasher in 20 minutes with this new pump assembly and its draining better than ever and going through the full cycle after the dreaded DE error code. As many others have stated in the comments, you do not need to take the dishwasher out of its spot to do this fix, you can simply take the baseplate off and the pump and all the hoses are fully accessible from the front.
Thank you. If I ever need to do this repair again, I’ll definitely do it without taking the dw out.
Thank you, this worked for me. Cost me 90 CAD in parts and saved me 160 CAD in labour. It is a pretty easy fix. Things I would suggest others to watch out for when doing this work is to be careful when moving the dishwasher out if you have wooden floors, I scratched mine up a tiny bit. Also, leave the dishwasher such that the door is on top. I made the mistake of leaning it forward which messed up the stands in the front, so I had leveling issues after putting it upright again. Finally, it water starts leaking near the door after this repair, you need to level the dishwasher using the knobs on the bottom. This happened to me and had me worried, but it has been fine after leveling it.
Great video and instructions. I had a OE error and thanks to this video I could tell the drain pump was going bad on our 5 years old dishwasher. These pumps seem to fail between 3 and 5 yrs. However, I was able to purchase just the pump (about $21) instead of the whole housing with the pipes and clips (about $43). I was also able to replace the pump without having to remove the dishwasher. A bit tight but can definitely be done in about 10 minutes. Thanks a million for the video; it saved me a bunch of $.
Yep, this is all you need. Disconnect the wires. Hold the assembly firmly and rotate the pump clockwise to remove. You can probably leave the hoses on the old assembly. You should also just do this before ordering a new pump - to check inside for blockage.
Thank you for this Video I have the same dishwasher and its was doing the same thing yours was doing, after watching your video I went on Amazon and bought the same part you did 40 bucks delivered in 2 days, pulled out the dishwasher and replaced the pump put it back into the cabinet and Boom works great now. Thanks you Thank You I never would have attempted this without your Video You Rock... Thanks
Same here !! Major help
Thanks for the video! I received the dreaded "DE" error on my LG dishwasher over the weekend. Started googling found your video ordered the drain pump from Amazon and it was here on Monday! Gotta love the Internet! :) Thanks to folks who mentioned the pump could be replaced by removing the kickplate. I pulled mine out about halfway and propped it up on some blocks for a little better access. Pump has been replaced and the dishwasher is chugging along again. DIY feels great especially when you save money over having to just replace the dishwasher!
That’s awesome to hear. Glad the video helped!
Thank you for sharing this. Dishwasher stopped working Sunday before Thanksgiving and I thought my wife was going to have a melt down. Ordered the part from your link and by Tuesday we were all fixed. You saved Thanksgiving!
Sweet! You’re welcome.
Excellent video! Thank you for showing a way to check the clogged drain hose issue. That helps deciding what the issue is. Great!
You are welcome!
Excellent video describing changing the pump assembly. I bought only the motor on Amazon which saves $100 approx. Once you have removed the pump assembly, a simple twist disengages the old motor from the assembly.. Note that there is a rubber washer which should be carefully removed and cleaned and dried. I strongly suggest coating the washer with a thin layer of plumber's grease and it will make it much easier to twist the new motor into place. Twist the new motor into place, re-install the pump assembly as in the video and you are good to go. For me.....problem solved. Dishwasher back to normal. Very pleased!!
Thanks, this worked great, except I struggled for about an hour to fix it in place like some people mentioned. It almost worked, but it did not allow the working room to wiggle the large hose clamp into place. We pulled the dishwasher out but instead of flipping to its back, put a brick under each adjustable foot and were able to easily finish the part installation quickly. This allowed us to leave the drain hose connected to the drain pipe.
Just replaced mine after watching your video. Although I could hear the pump working, was constantly getting the OE error code a few minutes into the cycle - guess it wasn't working well enough. I order only the pump (without the housing) from Amazon for $24: LG EAU60710801 BLDC Dishwasher Pump Motor Replacement DC 22V
And two days later I was able to replace the pump without removing the dishwasher from its place in 15-20 minutes. It's very tight and no much room to maneuver, but just enough to do it. As others said, the new pump does not come with the back rubber ring, but you can remove it from the old pump. Also, make sure you have a towel handy as few ounces of water will drain out as you remove the old pump (if you have hardwood in the kitchen you might get yelled at). Thanks again for your video - I'm not a handy person and couldn't have done it without your video!
Glad I could help! Also, thanks to the commenters here, if I ever have to do this again, I’ll just order the motor to save even more money. 👍
Just had the same issue, replaced the pump and works! I was able to change mine without removing the dishwasher, it's not that bad to get to, thank you for the informative video!
Great to hear that!
BEST VIDEO for this model. THANK YOU!!!! I am so happy how you taught me about the drain code and how to do a drain cycle, just did it and have no water for first time in months.
Thank you so much! Glad it helped!!
Thank you! This gave me the motivation and courage to just do this myself. Very easy to do. Just like you described.
I just did this. Just wanted to confirm you do not need to remove the whole dishwasher. With a pair of pliers you can remove the hose clamps and remove the pump. I ended up finding a chopstick in my pump. Be sure to put a towel underneath the pump, once you remove the pump from the hoses water may come pouring out. Not much, but enough to easily dry up with a towel.
Great tip!
@@chicagohandyman Big thanks to you though for putting this video together. I was just looking for a way to save time/not have to pull the dishwasher out. Thanks for the assist!
How do you get access to the drain pump without turning this thing over? There doesn't seem to be much room to put the pliers and remove the hose clamps.
@@asrarq There isnt at all, if you have smaller pliers it helps. You may have to push the tubes around to get the access that you need. Remove the clamp for one tube push it out of the way, you may need to use your fingers to move the clamp in a position that is easy to access for the pliers. This was a while back, if I remember correctly it was easiest for me to start with the hose in the back once I removed that, the pump was able to move around more freely, and I just moved the tube around until it was easy to access a clamp.
I preloaded the hose clamp by sliding it off the new part. Used a slip jaw set of pliers and compressed the tension. I then used a cable tie on the handles of the pliers to keep the tension on it. Slide back over hose. Slide hose on bib. Wiggle hose clamp over into position and either wiggle pliers off clamp or cut cable tie.
❤❤❤ clutch with the link to the pump in the description. Thank you.
No problem 👍
Thank you for this very informative video. I suffered from the diagnostic problem as you indicated. After purchasing a new pump and following your instructions, my dishwasher is working again. Thanks again for your help...
You’re welcome. Your comment echoes a lot of people that have repaired their LG dw for the same problem. Makes me wonder if that part is failing too often. 🤔
Great video. Found it after doing the same work, and can confirm this is step by step exactly what to do. The only thing I would add is that when you disconnect the drain line that runs from the dishwasher to the sink or drain spot, I used my shop vac to suck it clean. With the drain hose in the shop vac, seal the gap with a towel to get all suction on the drain tube.
I also did this, no water issue whatsoever during the fix.
Your directions were awesome, was able to do this myself! Thank you!!
Very helpful! Thank you so much! It didn't take me very long to replace it at all and works like a charm again!
Hey thanks this has been helpful!
We bought this dishwasher 2nd hand from somebody and it's worked ok for the most part. Had an issue I encountered, that whole assembly sits on the bottom of a disc with a giant rubber o ring on the top which prevents water from leaking out of the washing chamber all over the electrical components. You can see the o ring if you look inside the dishwasher on the bottom.
Mine is just ever so slightly popped up in the back, and on the bottom front side, there's two plastic clips held in with a screw and washer that I believe are intended to keep it locked in place. That side is fine, but the other back side is the one that is the issue, because it's popped up, water is leaking and i'm having a heck of a time trying to get it back into its proper place.
i'm a 6ft 250lb dude, I basically tried turning it over and deadlifting this thing into place and I still can't get it, any advice :(
If you’re having a difficult time getting the rubber washer to seat correctly, I’d use some silicone grease to help get it on a little more easily. But I have to say that I’ve never done the repair you’re talking about.
Thank you! This was very helpful and easier than I expected.
Glad it helped!
When I first got the error code I looked it up in the owners manual and the OE error message states there is a clogged filter or a kinked drain line. I didn't think the drain pump was bad because it did work when I did the override to make the dishwasher drain. I snaked out the drainage lines and cleaned out the drainage connection to the garbage disposal under the sink because I thought there was a clog somewhere. There was no clog. I ordered the part today and will have it in a few days but the error message should state that the drain pump could also be bad. My dishwasher is a 2012 model and has been great up until this issue. Great video thanks for posting.
Did you fix the problem with the new drain pump?
@@nuksyed
Yes, I forgot to do an update. It is extremely simple, as a matter of fact I had my 14 year old son do it. It was a good learning experience for him and it also shows people how things work when you take them out from under the countertop and cabinets.
The dishwasher once again works really well and we saved money. Good luck.
@@notsosilentmajority1 thanks I have the part on order. I will try it too.
@@nuksyed
Good luck brother.
Exactly what I needed. Works just like new again after replacing the drain pump!
I love hearing that this video helped!!
Thanks for the video and for providing the part number!! I had the same issue with the same dishwasher. After a few unsuccessful attempts at fixing it I found your video and voila!
Thank you for your tutorial; I was able to fix the drainage issue in our dishwasher save a couple of hundred bucks in service repairs.
Thanks for the video; I was actually able to get mine changed from underneath the dishwasher without having to pull it out from under the countertop.
Nice.
If others are wondering, I have another video showing that method as well.
Thank you. Your video was exactly what I needed. Turned out one of the rack tines had lodged in the discharge pump and was preventing it from turning. Easy fix.
Again, AMAZING VIDEO... but my first official LG part only lasted 1 year. I feel I have a blockage... I just installed my second pump, it seems to be working but not as fast as I would like. I am hoping what every is blocking the hose will get dislodged. The older pump (only 1 year old) sounded like it was working but no water was getting drained. I just ran my fist successful wash (quick wash) with no dishes inside. I hope to get years of use. My dishwasher is 9 years old but does look identical to this video. THANK YOU AGAIN.
If you suspect a blockage, I've been successful with this alternative solution: Disconnect the drain hose from the sink's drain lines. Connect a shop vac hose to the drain hose and turn on the vacuum. Then initiate the drain function on the dishwasher. Hopefully it will get out the blockage.
@@chicagohandyman thnks.... before I switched the drain pump I put the house in my mouth and I hailed as hard as possible with absolutely no movement of water.... switched the pump and now it is draining
T, T and T, thanks for this, 42 bucks, 20 minutes work and my dishwasher is back in action. One other diagnostic symptom is that the water flow surges out of the airgap/drain hose instead of a steady stream. I slid mine out just far enough to tilt it back about 45 degrees, it was easier than laying on the floor and doing it through the kickplate.
Very cool. Don’t you feel like a superhero now that you got it working? 👍
@@chicagohandyman - not quite superheroish, but my wallet feels a lot better about it.
Thank you for the video I just did this and everything is working fine. I had a little bit of drainage coming under the door but I got it fixed. Again thank you it took me about an hour and a half to get everything moved, broke down, put the part on, and then put it all back together to run it. Very simple!
Hey, that sounds awesome!!
Thanks for the video, mine stopped working a few days back took out the drain pump this morning and found a piece of broken glass had gotten stuck in the pump. Actual fix took 15 mins, taking the dishwasher out and putting it back again took a couple hours. Thanks for the video.
Saw at lowes that a new dishwasher is about $600, if someone calls a repairman its about $200 to come to house + parts(i am assuming they will say replace the pump) + labor. Its almost reaching the cost of the dishwasher.
WHEN DOING THE COMBINATION:
1) POWER
2) DELICATE + NORMAL HOLDED FOR 3 SECS
3) THE CODE "dr" APPEARS.
HERE THE PUMP WILL DRAIN THE WATER AT THE BOTTOM IF IT WORKED OTHERWISE IT WILL SHOW "de" FOR DRAIN ERROR.
Thank you for your video.
Thank you for the concise informative video. I think I have the same problem. Pump info provided - thanks
Thanks much for the video. I have same dishwasher with the same problem. Will order a new pump and follow your instructions.
Good luck with the repair. It really is easy as it looks. Just take your time with it.
Thanks for the video! With your description and links, we were able to diagnose our issue and fix it! So easy. Thank you
This is exactly my problem and the drain pump itself was exactly what I suspected! This basically confirms that’s likely my issue and I’m ordering the part now. Thanks!
I would now also advise to check the drain hoses for any blockage. Good luck with your repair! 👍
@@chicagohandyman Thanks, I think it’s clear. I can force a drain and it tries… I can see water drawing into the disposal. But it’s just weak and making a whining sound like it’s dying.
Excellent video; provided essential information at the start of it about the meaning of the error message which likely most users would misinterpret (I did) and a useful hack to get the dishwasher to drain ( my primary concern). My issue may have been a one off as I’m not having repeated instances of water not draining … but will reference this video to troubleshoot if it becomes a problem.
I check back on my own video when I get the same issue! 🤣
The exact thing I needed! Thank you very much. Hopefully I will have the same outcome as the person that commented just before me.
I’m going to attempt the same repair method he mentioned too. The motor in the video went bad already!
Based on your video, I think I just performed a successful repair and saved hundreds of dollars
That makes me very happy to hear!!
This fix saved me 900$
Great job!
I also just tilted mine up on two pieces of wood so I didn't have to unhook the water supply etc.(drain hose was already unhooked). The mistake I made was when I clamped on the larger of the two hoses, I had the clamp end pointing to the floor. This scratched my wooden floor, so I tilted it back up and swung the clamp around so it didn't drag. Another symptom to tell if it's the drain pump is that you hear a high squeal during the drain cycle. It'll drain a bit and then squeal, then drain a bit more, then squeal.
Great tip. Thanks for sharing.
I have this same dishwasher, recently water came out the bottom whilst draining, thanks to your video, im assuming throughout the years, one of the connections to the drain pump must've popped or came loose causing all the water to spill out. will have to take the unit out and check things out.
The hose gets brittle over time. It probably cracked. You can get an aftermarket dishwasher drain hose and replace it. If the hose is indeed your problem.
@@chicagohandyman awesome advice, thanks. helps me narrow down what to look for.
Thank you for this, it was exactly the issue.
Thanks! I have the same problem. Did the soap dispenser start opening after the pump issue was fixed?
Awesome video, helped 100%
thank you for your video, i have the same dishwasher, this was very helpful!
LG ABQ73502701 Check Valve turned out to be the problem in my washer. Replacing this check valve fixed my machine.
Great to know. Thanks!
This is a great video man. Well done, and thanks!
You’re welcome!
Awesome video. Thank you for the info.
Thank you my Man 🦅
Bet.
Thanks for the video and the link for the part ! 😀 works now
Great to hear! 👍
Purchase the drain pump from Amazon - amzn.to/3vIhure
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Good info on replacement steps to replace pump. Can you provide the model number of this LG dishwasher ? Got the same dishwasher but the model and serial number tag is missing. Have a hard time ordering replacement repair parts for this appliance. Thanks
AWESOME Video!!!! Thanks
When I ran the test method it did not drain. Does that imply my pump is not actually bad but instead something else is wrong? Also, is there a check valve somewhere in this model LDF7551ST that may need replaced instead? Thanks for the great video.
If nothing happens when you put it into drain mode, then I’d guess it means the motor is not getting power or the motor is bad. Try taking out the motor. I have a video showing you how without having to move the dishwasher at all. Once you get motor off, you’ll be able to see if the impeller is blocked by anything. The hoses (two) still shouldn’t be ruled out either.
I HATE this LG dishwasher: LDF8072ST!
We were moving and needed a dw fast so this was an impulse purchase. Will not spend 1 penny to fix. When needed, it will be replaced by a diff brand.
How does a dw generate steam to clean & dry without a heating element? Did not realize this when I bought it.
So far: racks started rusting after 3 yrs, trouble with drying, draining, soap disp, & racks fall off the tracks a lot. And only 1 type of soap pod fits in the dispenser. Liquid is useless.
I HATE this LG dishwasher!
I would be angered as well if I had the same experience as you. I’m pretty happy with mine (LDF7551ST). Are you sure yours doesn’t have a heating element? I know a big misconception with LG dishwasher, or all Asian and European dw for that matter. I have visually seen the heating element when I was repairing my dw. I was shocked because when I purchased it, the misinformed salesman said it didn’t have a heating element. I have since looked at the parts list for this dw, and it indeed has a heating element. This dw still and always have dried my dishes really well. Maybe your heating element has gone out.
Very helpful. Thank you.
You’re welcome. Glad it helped!
Did you check the motor resistance on your failing motor? I removed mine as you showed in the video and measured the resistance at 4.7 ohms, which seems to be within what LG says is good (4-5 ohms).
Also, was your unit pumping any water out? Mine pumps water for about 3 seconds, then stops. After 15 seconds, it pumps a little more but never pumps out all the water. That cycle repeats a few times and eventually stops with an OE (or DE) error.
Mine had the same symptoms. It pumped, but sounded like it was struggling. Didn’t pump all the water out, just some.
Thank you for this! 👍👏👍👏
You’re welcome, glad it helped!!
Ok the first code I seen was OE now I’m getting HE ( heat element ) could it still be the drain pump since when I open it there’s water inside ?
I did it! Thanks Dude!
I need that rubber check valve / flapper at 2:50
question, i replaced the pump no issues but the round gasket fell apart so i omitted it, will this be an issue? The new pump did not include a new one. I ordered the OEM from this link. Thanks for your input.
Yes, that is required. Transfer it from the old one to the new pump. Use silicone grease if needed.
It’s going to cause leaks without it.
it completely fell apart so I don't have one now in there. geat lol figuring out that part number will be fun.
How you Know its the good pump for your dishwasher ? I need to buy One in LG ! Its with a Numbers séries or something ?
Check out my other 2 videos for more info.
When I phoned LG they said case assembly doesn’t include the drain pump. Did your include drain pump or you had to order separately? Thanks.
The link I provided shows how you can get the pump from Amazon. Imo, the case assembly is not needed. You will most likely be able to reuse the old one. I have another video that shows the difference.
I put a new drain motor in and it only worked once and now I'm back to the original problem. Do you think the hose is clogged or is the drain motor a faulty one?
Yes, a clogged drain hose is what I would look at next. I had to do it on mine that’s in the video. I bought 2 universal drain hoses from Home Depot. I replaced both the one that goes from the drain pump to a wye on the left hand side of the dishwasher. And then a 2nd one from the wye and to the sink drain line.
Thanks for the video, it's very useful. However, the link for the Dishwasher Bracket is broken, can you please give me the product info since I need to get one. Thanks!
amzn.to/2KtNVlj
People keep saying its not OE but actually DE but I've watch LG made videos on this and they say it is OE. DE makes more sense though.
Do you know the part number of the little rubber valve at the 2:50 mark? The connector tab was broken when I went to change the pump and I can’t find the part number on the LG parts diagram. LG customer service and parts replacement service also couldn’t find it.
No. I think you can only get it if you buy the whole pump and housing together.
Where did you order the pump?
amzn.to/3vIhure
Did anyone do any troubleshooting to see if those little soap pillows are clogging the system? I'm in the middle of troubleshooting my drainage system now.
In my experience, they do not cause any issues.
❤
I am curious who would buy another LG dishwasher? I think my next will be a european brand. Most ppl that i know with an LG are not happy with them.
This is by far the best dishwasher I’ve ever used. (I’ve used fridgidaire, ge, Samsung, and fisher paykel.)
Very helpful, thank you for uploading this.
no need to go through all that. Remove kick plate and access everything right in the front of the machine. You do have to lay on the floor, if you're not able then follow this procedure
Completely true. I have a follow up video showing your method.
I get OE error on LG Dishwasher sometimes. This happens on and off. For DW woks ok. Then suddenly OE error. WhT could be the problem.
Your drain pump needs replacing or you have a clog in your drain lines
Sorry if i missed it, anyone have link to Part?
amzn.to/3vIhure
Have to do this with mine. Brand new out of the box and it wouldn't drain not even once. Called LG and they told me to crate it up and send it to South Korea. I'm disabled and they recommended that I hire an appliance service man to crate it up for me then have UPS pick it up all on my dime. I will never buy anything from LG ever.
I don’t like their support service either.
Pile of shit dishwasher, I just replaced the pump and the thing still wont drain, I blew air through the drain pipe and there is definitely NO clog anywhere clean as a whistle. I also disconnected all of the lines except for power to the pump and ran the drain cycle pump ran perfectly fine. I keep scratching my head on this one.
My dishwasher is pumping but not draining. Any ideas?
Sounds like a blockage in the drain lines. Disconnect the drain hose from your drain. Use a wet vac and vacuum the hose while draining the dw. Might work.
I ultimately had to replaced the hose.
@@chicagohandyman I just replaced the entire drain hose. Pump will only drain when hose is primed by me manually won't drain on its own. Pump igoes thru it's entire cycle and you can hear it working, but no drain
Just to be sure, your drain pump was still working, but not enought to drain it all ?
Drain pump wore out, so it was at end of life. It would randomly sometimes barely pump. Circuit board would ultimately time it out and spit back the error code. Only solution is to replace the pump assembly.
I squeezed out all the life I could get out of the pump for 2-3 weeks after the problem first manifested. Would work ~70% of the time. After that, the pump was shot.
@@chicagohandyman Ok thanks, it seems like the same problem as mine, the pump still working, I can pump all the water by making 3 draining process, I checked all the hoses and they seems ok, I will try to change the pump, thanks.
What's the pump voltage?
Very helpful instruction. However, my concern is about LG dishwashers in general. They are horrible and useless. You fix one thing, but before you get relieved, something else takes place. I will definitely won't buy this brand name again.
That’s how I got so good at repairing them! 😂
Despite that, I like LG DWs. They are quiet and my get my dishes really clean.
I just swapped yhem out this didnt do squat o jist spend 60 bucks and its still kicking the error code any other brilliant ideas
Take out the filter that’s on the bottom of the inside compartment, and clean it. Also verify drain hose doesn’t have a blockage anywhere.
@@chicagohandyman yeah that was the first thing i did i cleaned all the hoses out blew air through them. Decided to say screw it and going to buy a used one today
Why oE and not dE since it uses dr for drain
There’s not a lot you can do with 7 segmented displays. The “O” is doing double duty to represent an O and D.
Oh, i see what you mean. The lower case “d” and “o” would have been an option too.
I changed the drain pump and the water is still not draining properly , any avid?
There must be a clog in your drain hose. There are 2 to replace for this dishwasher. Easy repair. I got universal dishwasher drain hoses from Home Depot.
You do not need to touch the machine in order to replace the pump. Only the kick panel needs to be removed and you will have access to the pump.Do not waist your time.
Penyo Zehirev : next time before writing stupid comment, watch the entire video. At 1:55 you will see that the drain pump is located on the back of this dishwasher. If yours is not LG brand it might be different, but here LG dishwasher is discussed. Don’t you think?
At 1.52 you said that the dishwasher is on its back. Also is clearly visible that the door is on the top and the pump is under the door. So "stupid comment" does not apply. I can bet i have seen way more LG dishwashers than you. Don't you think?
@@kstatinet-wk2gh I guess Penyo already pointed out who is the stupid, or at least not very observant, person. Maybe you should be more careful the next time. I just changed mine out and I did it via access through the front panel.
@@thomasedinger2655 : I confess, Thomas. It is my bad. Hopefully, changing pump solved the problem for you.
How do you get access to the drain pump from the front. It looks to hard to get it out without turning this thing over.
Note to self: never buy LG products.
Thanks for the video, but more importantly the part number and link to Amazon lol. Well done!