How To Fix Troubleshoot Laptop Computer Key, Keys, or Keyboard Not Working
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- Опубликовано: 16 июн 2020
- If your keyboard or any of its keys do not seem to be working, this video will help you troubleshoot why, and learn how to fix it. If your key 'FEELS' like its working fine and you want to try the system fixes, you can jump to 3:59 where that part starts. If, after all these steps, you cannot fix your issue, and reseating the keyboard didnt work, consider replacing your keyboard. Check out the FAQ's and Related Video Links below !!
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FAQ's
Q: My keyboard is not working enough to follow these steps. What can I do?
A: If your keyboard is not working enough to follow these steps, then try using an external keyboard. They will usually plug into a USB port and should allow you to perform these troubleshooting steps. You can also try reseating the keyboard ribbon cable to see if that helps.
Q: My Key Cap will not click down in place correctly. Whats wrong?
A: If the key assembly is not installing correctly, its either due to a component being damaged and needing to be replaced or a component not being orientated correctly. I would disassemble the key as seen here in this video and inspect for damage. If there is no damage, install the key. If there is damage, replace the key. Would you like help locating a key? If so, what is the brand and model for your computer?
Q: The Retainer Clip / Hinge Clip is not staying down on the Keyboard.
A: The retainer clip should be attaching to both the key cap and to the keyboard. If its not attaching to the keyboard correctly its because the keyboard pins are bent out of place, the retainer clip is damaged, or the retainer clip is not orientated correctly. If you cant figure it out by just looking at the clip with is hard to do sometimes, remove another key cap and compare the correctly installed retainer clip to yours.
Q: The Hinge Clips came off with the Key Cap. What do I do?
A: Because they key can usually not be reinstalled with the Retainer Clip and the Key Cap still attached to each other, you would have to separate them as seen here, using a small flat pry tool.
Q: Where can I purchase replacement keys?
A: If any component of the key assembly is broken, it would have to be replaced. I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there.
Q: I have a Key or Keys that are not working. Will this fix them?
A: This video is a tutorial on how to replace a key. If your keys are not working but are not mechanically broken, troubleshoot them as seen here; • How To Fix Troubleshoo... .
Q: The hinge clip came apart into two pieces. How can I reassemble?
A: They fit together with a small plastic pin on the left and right of the inner clip. These fit into holes on the outer clip. To see exactly how the inner clip sits in the outer clip, remove another key cap and copy the clip under it.
Q: The rubber spring came off. How do I reattach it?
A: There isn't really a good way to reattach those. They are not meant to be replaced. Best advice is try to use a small amount of glue. If that does not work, you may have to replace the keyboard.
Viewers also reported the following issues;
- A keybind on a program was binded to a key. 
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I am using my school windows laptop keyboard and when I type the keys are working just won’t display when I try searching something up on google, could you please help? I can’t do anything about the keyboard drive thing because I need admin permission and am on holiday
whenever I press s on my PC it always takes me to the windows so when in in the middle of a game I press s it takes me to the search bar
This is is the best help ever. Clear, concise and able to follow along without any problem. This was after watching at least 4 others with no luck at all.
Hey man, appreciate the video. Checked for updates and restarted the computer as the update instructed. Had the BIOS screen pop up on restart then shut down. Second restart went as normal and the key started to work. Not sure how it happened but I wont argue with the results. Video kept me calm and from breaking anything by trying to rip out the key haphazardly.
Thank you so much. The P key hadn`t been working for quite a lot time until I saw your video. appreciate your work man 👍👍👍
Thanks !! Glad this video was helpful :):)
Thank you so much! My P key stopped working randomly, i took it out myself, but cannot put it back. I watched your other video and putted it back in a minute, but it still didn' worked. Then i watched this video and with the device manager i fixed it. The whole process took me like 5 mins. You earned a sub.
Thanks !! Glad this video was helpful :):)
It’s a pleasure to watch and learn from you, direct and detailed information presented in a way a novice can understand, Thank you from Australia 🇦🇺 👍
Happy to help :) Always here if needed !! Greetings Australia from America !!
My space bar doesn't work when i press 2 other buttons
Thank you man
dude is patient and gives several ways of solving ur solution thanks bro the world needs more of ur kind
Happy to help :) Always here if needed !!
@@PC_Monkey Hey so my keys are not working Since i though it was a good idea to put window cleaner on it can you help me with the keys non of them are working
@@caroline6883 your on the correct video. Have you tried the steps seen here yet?
@@PC_Monkey but when i press w in google it book marks the place and my flies pop up
@@PC_Monkey But i did get some of it working
3 years later and it still works you are a legend my guy!!!!
Thanks !! Glad this video was helpful :):)
To anyone having keyboard issues, just don't give up! A big thanks to PC Monkey. Device Manager did not show up on my version. After a lot of frustration, because my keyboard didn't work, I finally found a random document and cut and pasted the letters to spell DEVICE using my right click menu. Pasting it into the search section, it finally found me the device manager. As suggested, I uninstalled the keyboard then restarted. However, it still didn't work even though the driver had automatically reinstalled. This led me to the comments section, where I saw that others had needed do go through some process twice. So, ever hopeful, I manually reinstalled the driver irrespective of the pre-installation then restarted my computer yet again. After this attempt, it worked! I can now use my keyboard again. Never give up!
I’m too worried to uninstall the keyboard and reinstall it, I’m worried I’m just going to break it more
@@mollsyxo0 you can access your onscreen keyboard in ease of access in your control panel or even easier , restart your pc and when it gets to the screen where you would type your password in , you can also select it there
@@jasonvesagie Ta for that info. I tried something like that but to no avail. Perhaps it was because I don't use a password.
@@daveyinparis1 thats probably why . if you on windows 10 which i think yoiu are , o start / settings / Ease of access and click opm keyboard forth from the bottom on the left and toggle the online key board to on . That all there is to it . also can get to it in the control panel
@@jasonvesagie Great! Ta. It would have been nice to know that. I couldn't find a simple instruction anywhere. Now That I have CTRL+home symbol+ O, I should be right if it happens again. Cheers.
I'm fricking glad there's something called Internet, RUclips and Wi-Fi
Happy to help :) Always here if needed !!
You are an excellent teacher. Thank you!
wow. I'm not sure that I'm up to trying all the things you suggested, but I am VERY impressed by how clear and direct all of your instructions are. Excellent video! I am saving the link so I can be sure to find your videos the next time I have a computer issue.
Thank you man.l love the fact you know what you are doing and I can understand you, You go at a very good speed and you are thorough. KEEP UP the great work!
Thanks !! Glad this video was helpful :):)
It really works for me the uninstalling thing. Thank you for saving the day. I hope all youtuber is as goodlooking and pleasant like you. 🙈 Thank you again.
Happy to help :) Always here if needed !!
Thank you so much!! I really did have to re-seat the keyboard. Our computer didn't have a flap though to open so we just pulled it out and put it back in.
Great to hear !! Always here to help :):)
Thank you for making a video on this topic. I was facing this problem and followed the steps suggested here. Uninstalling the keyboard driver worked for me. Keys 'p' and 'c' are working again. Thank you once again.
Glad your all set :) Always here if needed !!
Thank you so much for helping me with my keyboard. All it needed was to reinstall the driver. I look forward to watching more of your videos.
Glad your all set :) Always here if needed !!
Thank you so much for sharing your knowledge. I was able to quickly fix the bug by following the steps you mentioned. I am so grateful to you.
Happy to help :) Always here if needed !!
Dude this was so good....Thanks a lot man It worked out perfectly! It was bothering me for so long....loved the way how you picked up every aspect of it : ). ❤
Thanks !! Glad this video was helpful :):)
what part of the key should u clean or just remove it then put it back ?
@@hanimesauce3228 You should clean any part of the key that needs to be cleaned... Did you spill something on it? What is the issue your having?
@@PC_Monkey i spilled curry on one of keys but immediately cleaned it but ig i was too late
@@hanimesauce3228 Bummer :( You can still disassemble and clean it as seen here :)
Ive looked through so many youtube videos and this one definitely worked!! Thank you!!
Great to hear !! Always here to help :):)
Reseating the ribbon cable worked like a charm, thanks so much!
Great to hear !! Always here to help :):)
Thank you for helping get my w key working again because I was so confused until, I watched your vid and try to uninstall my keyboard and restart my pc and it worked after like 5 minutes so thank you again :).
Glad your all set :) Happy to help :) Always here if needed !!
My u key is brocken and its so annoying when talking to my english friends online😭
@@z3st0s32 Is it physically damaged or does it feel fine? Was this video helpful?
@@PC_Monkey i figured it out, i had an keyboard remapper on and the key was disabled, but i liked the video
@@z3st0s32 Glad your all set :) Always here if needed !!
Yo i almost never leave a comment but you have helped me out a lot cause i thought i ruined my brothers laptop but when i saw this video i had to reinstall the driver so thank you and keep up the good work
Glad your all set :) Always here if needed !!
Thank you so much! The 3rd step really helped me!! Thanks a ton
Glad your all set :) Always here if needed !!
Thank you for this video,
You're a life saver and you've just gained yourself a loyal subscriber
Great to hear !! Always here to help :):)
I did have to replace an entire keyboard on my Thinkpad, but now we have a Lenovo Yoga with the chicklet style keys, so replacement's going to be ugly. Meanwhile, I've got to find the part! Thanks for these videos, a great help.
This is really good. Thanks for doing this
Happy to help :) Always here if needed !!
Awesome video, thank you for actually verbally explaining and showing what your doing... def will sub and like.
Thanks !! Glad this video was helpful :):)
Thank you so much for this video. I was very worried and now its all good
Glad your all set :) Always here if needed !!
You helped me fix my laptop keyboard for $200 less than what the computer repair shop was gonna charge me! My I, comma, K, and 8 keys were no longer working--I thought the laptop was kaput. All I had to do was reinstall the drivers and it's working GREAT, except for the key I removed at first a while ago, which I've still gotta set back on a little straighter. Thank you.
Glad your all set :) Always here if needed !!
@@PC_Monkey Hello my I, comma, K, and 8 keys are not working. I already uninstalled the keyboard and restart my computer but still it doesn't work :((
@@ryandumosdos6563 1. Have you tried the update fixes too? Did anything happen right before this like a liquid spill, overheating, or an update?
2. If, after all these steps, you cannot fix your issue, and reseating the keyboard didnt work, consider replacing your keyboard. Let me know if you would like help locating the correct keyboard for your computer by commenting and including your Brand and Model number :)
200$ you're kidding me,for that price is better get a new second hand laptop 😋
You also can buy a wireless mouse and keyboard for less than 40$
exactly what i did i removed the n key
Thank you for the clear explanation, I have tried all the steps, except the reseating the keyboard, which I will try soon.
I have subscribed to you channel and recommend your videos highly
Happy to help :) Always here if needed !!
You are brilliant! Thank you for sharing your knowledge.
I admit I nearly had a panic attack when I couldn't enter my pin after the re-start, but after calming down I located an accessibility option for a screen keyboard, which worked...obviously. ;)
Glad your all set :) Always here if needed !!
Great video, very easy to follow steps. I'm going to try it and let you know. Thanks.
Good luck !! Let me know how it goes :)
THANK YOU SO MMMUUUUUCCHHHHH, AND YES I AM YELLING TO SHOW MY GRATITUDE. well at least internally hahaha. anyway thank you so much again for this very easy tip. so much gratitude for you sir. May a big amount of blessing come to you
Happy to help :) Always here if needed !!
Thank you so very much. I was ready to wade into keyboard replacement on my laptop until I came across your suggestion for keyboard driver replacement. Voila, all keys are now working again as intended. You video saved me a LOT of trouble.
Great to hear !! Always here to help :):)
Ends up being an Indian making u take off your keyboard
Thank you - very easy to follow ✌️☺️
Happy to help :) Always here if needed !!
Thank you. So easily followed video. Very helpful
Thanks !! Glad the video was helpful :)
Omg this video is amazing. Three of my keys stopped working all of a sudden and I got so worried. After following the steps in this video I was able to fix it by myself! Thank you so much 🕺🕺🕺
Great to hear !! Always here to help :):)
Do you uninstall?
You are a freaking life saver, I had so many problems typing like shift key is stuck and stuff, but when I cleaned it, IT WORKS LIKE A CHARM! And because the laptop is so old ❤️❤️❤️
Happy to help :) Always here if needed !!
Very helpful information & explanation.
Thanky very much!
Your welcome !! Happy to help :)
Just wanted to say a big thank you for this video. My keyboard has been 50/50 in working and this has been tremendously helpful
Glad your all set :) Always here if needed !!
Woooh!! Took me about 30 mins to repair 1 key. Thanks a lot!!! 👏🏻💯
Happy to help :) Always here if needed !!
tysm this is my first time oing this
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I can tell your d is missing
@@joshmorrison8320 gay
One of the most Lucidly explained solution! Well done PC Monkey
Thanks !! Glad this video was helpful :):)
Thank you so much all of my keys where not working i had to press down on one key for 3 long seconds for it to show up on the computer. Your a life saver
Glad your all set :) Always here if needed !!
Thanks for this💖 my keys are working again
Great to hear !! Always here to help :):)
It’s not working for me 😖
@@yaseen.aleem1230 What brand and model computer do you have and whats the issue with it?
@@PC_Monkey I looked on your other video and it worked, I love you 😁
@@yaseen.aleem1230 Great to hear !! Always here to help :):)
It helped but now some keys say one letter and clicks another letter and backspace just says slash so I cant backspace Ethier can you make a video for that
Really generous!! My "E" key is finally working again after uninstalling the keyboard driver and restarting. Thank you!
Glad your all set :) Always here if needed !!
Thank you for teaching and sharing, God bless you and your work.
Thanks !! Glad this video was helpful :):)
If your keyboard frequently types the same character either zero or multiple times, then it might not feel broken, but there still might be debris under the key. In that case, you can fix it by opening up the key and cleaning it
true
Something really tiny was under my key so i cleaned it with a toothpick. Now my question key is back :D
Is there a way to fix it? 🤔
@@RonGerlandVFerrer dude have you watched the full video?
@@juniorsgaming0987 he probably hadnt
i might try that..
Thank you man, you really know your work 🙏
Happy to help :) Always here if needed !!
Awesome video and an excellent speaker!
Thanks !! Glad this video was helpful :):)
Thank you so much! I can finally type😊
Happy to help :) Always here if needed !!
Thanks, this is a helpful video and saved me a lot of hassle. Unfortunately I have bought a new keyboard for my ASUS laptop UX305. Lets see how things go as I may still need to replace it. Thanks again! From London England.
Happy to help :) Always here if needed !! Greetings from America !!
@@PC_Monkey so I tried your technique, installing new updates and then uninstalling the keyboard. The problem however still remains, although I must admit it seems less so. I think once I get the new keyboard I ordered, then I will open the laptop and see whether wires are loose or indeed whether I need to replace the whole thing. Any suggestions here? Anthony
@@anthonyagbobu6735 If, after all these steps, you cannot fix your issue, and reseating the keyboard didnt work, consider replacing your keyboard.
@@PC_Monkey Thanks bro!
thank u so much!! it worked perfectly
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Thanks bud worked like a charm!
Great to hear !! Always here to help :):)
Hey, great video! I'm just having a bit of trouble with 2 of my keys on my laptop (q and 8 keys). I'm not too sure whether its a hardware or a software problem but I'm leaning towards hardware since I've already updated all my drivers. I'm finding it difficult to find information on my issue since it seems to be a unique case - my q and 8 keys only work if I am holding down another key. For example, if I press spacebar whilst pressing q it will work, but it won't work when I try to press it on its own. Any suggestions or should I just take it into the computer shop?
Thanks for the help! :)
If, after all these steps, you cannot fix your issue, and reseating the keyboard didnt work, consider replacing your keyboard.
i have this problem too my s, cap 5 6 keys dont work half the time its a driver problem with windows 11
Thank you so much you helped me to fix my laptop keys and you also saved my life from being grounded for a month 😊😊😊😊
LOL Great to hear !! Always here to help :):)
What?
Thank you so much. I could fix my keys as per your first set of instructions.👍👍
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THANK YOU SO MUCH SIR!!
Your welcome !! Happy to help :)
I pressed s and it opened my notifications soace changed my language, q closed a window and some red light activated on the M mode on my keyboard
Thank you!! My laptop's key fixed after I uninstall the keyboard software 😁
Great to hear !! Always here to help :):)
@Holly Kailani Glad your all set :)
@Holly Kailani do you have a USB keyboard or built in?
Thanks man this helped alot
Great to hear !! Always here to help :):)
Thank You. Solved a repeating key issue.
Happy to help :) Always here if needed !!
Uninstalling the keyboard and restarting it did the trick for me. Thanks for sharing!!
Glad your all set :) Always here if needed !!
Thx ive been trynna get my keys to work for hours
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Thanks for your help
Your welcome !! Happy to help :)
🔥Thx for the Help.
Your welcome !! Happy to help :)
Hey, please, I whenever I try restart my Lenovo laptop, it needs to do a system update and the system update doesn’t work and my keyboard doesn’t work now, I’ve tried everything, it works, the esc button flashes when it restarts but the keyboard doesn’t work after. Please I need your help
Same, i can't back space or capial someimes
Same exactly for me
Hi my laptop is not entering password
when im typing, I also tried using the on screen keyboard and still not typing password,,, hope you help me
Try using an external keyboard that plugs into the USB.
You helped me!! Thank you!!!!
Glad your all set :):) Always here if needed !!
Thank you very much sir! Saved me there
Happy to help :) Always here if needed !!
I've got a legit sticky A key.. in games when strafing right and during typing when sending messages.. ive taken it apart and cleaned it seems fine. its a blackwidow. over 100 bucks here.. dang!
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Hi can you fix this my keyboard is working on everything except for settings and when I search on the home screen of windows pls
RESPOND PLS
I can respond :) probably not the guy it's been a year :/
It helps me more. Excellent job.
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Thank you this was so helpful
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Really appreciated the clear concise breakdown and systematic approach to get to the root of the problem. Went through all the steps and finally removing the keypad connector and replacing fixed the problem, much to my surprise. Thanks again.
Glad your all set :) Always here if needed !!
:') When I was typing it it worked (p) and I just realized it worked when I read the words that I had typed in the search bar lol
LOL
Thank you sooooooo much. You've truly helped me out.
Happy to help :) Always here if needed !!
Great video Bruv! You should have a spot in your own repair shop
Happy to help :) Always here if needed !!
I turn my computer on but my keyboard doesn’t work even usb keyboards and the built in one
when you cklic any letter on your keyboard does your mouse move if yes cklic F5 the icon 9 in a lock icon
@@abo_raad953 I’ll try it thanks
HELP, PLEASE--I clicked something "yes", and my key board stopped doing any key strokes, do you know which key I stroke I strike to turn it on ? THANK YOU FOR HELPING ME.
What brand and model computer do you have? Also, do you remember what the thing you clicked 'yes' said?
@@PC_Monkey you are amazing! thanks for getting back. It's a HP laptop and a friend has supplied the "fix"....."Try pressing and holding the right shift key for 8 seconds. He may have activated the " Filter Keys" command"
Thank you, this worked great
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Great video and my keyboard works great after the tutorial! Thanks!
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I LOVE U MAN (no homo) YOU JUST SAVED MY LIFE
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After reinstalling the driver my whole keyboard isn’t working what can I do
Thank you for this!!! my E and R keys have been working on and off for the past few weeks and the uninstalling of the keyboard thing seems to have worked. been doing a few typing tests for about an hour and it hasn't stopped working yet haha.
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Thank you. A very helpful video and solved my problem.
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On my school laptop the "1" key isn't working so I can't sign in
To troubleshoot why a key or keys are not working, refer to this video; ruclips.net/video/wqrchfpdJ_w/видео.html
My keyboard is such a mess.
🤠
Thank you this worked.
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You saved my life man💗
keep it up
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Thank you so much it was very satisfying to use the screwdriver and it worked
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Thank u so much!!! My letter P key is working again. It works when I check for new updates and clicked it. Thank youu!!
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Fixed thanks bro !
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Awesome! Uninstalling and restarting did the trick. TYVM 👍😁🍺
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thank you you deserve a sub for fixing my keyboard!
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Hello sir. You've saved me today. Thank you very much.
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Thank you for sharing, I just reseat the keyboard and it works for me
Dell Latitude e6420 i7.
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