FREQUENTLY ASKED QUESTIONS Where do I buy the parts needed for this job? ▶️ Backup Hard Drive: www.fasttech.ca/playstation-4-parts/usb-hard-drive ▶️ Buy PS4 parts and tools here: www.fasttech.ca Follow me on Social Media: Twitter: twitter.com/Shehroz Instagram: instagram.com/youngtechg Facebook: facebook.com/fasttechy Business Social Media: Twitter: twitter.com/FasttechCA Instagram: instagram.com/fasttech.store/
Pearse McKeown You can’t use a device that’s being used as storage unless you format it first. If you format it you will lose all data on the storage device.
Turn on PC and open file explorer / Stick USB Stick into your computer and look to left plane to see which drive pops up should be G: F: could be any letter but NEVER C: or D: / Make sure are selecting the right thing you don't want to format your pc so to verify you can right click and select properties and check that storage macthes the amount on USB stick or close to it / Right click your usb stick drive in left pane of file explorer and select format usb / This will delete ALL data on the usb stick but make sure you select exFAT or FAT32 (FAT32 can not handle files larger then 4GB) partitioning scheme NOT NTFS / Select yes I am sure / Wait to complete and then right click again and select eject , wait a few seconds and then remove USB and stick into PS4 and follow video...... MAC users can do this by inserting stick and click seach search icon and type Disk Utility and format from there. exFAT or FAT 32
@@jahanzaibkhan2004 Turn on PC and open file explorer / Stick USB Stick into your computer and look to left plane to see which drive pops up should be G: F: could be any letter but NEVER C: or D: / Make sure are selecting the right thing you don't want to format your pc so to verify you can right click and select properties and check that storage macthes the amount on USB stick or close to it / Right click your usb stick drive in left pane of file explorer and select format usb / This will delete ALL data on the usb stick but make sure you select exFAT or FAT32 (FAT32 can not handle files larger then 4GB) partitioning scheme NOT NTFS / Select yes I am sure / Wait to complete and then right click again and select eject , wait a few seconds and then remove USB and stick into PS4 and follow video...... MAC users can do this by inserting stick and click seach search icon and type Disk Utility and format from there. exFAT or FAT 32
Hi there let me help explain for example if I play minecraft my world that I played on is the save data Minecraft the game it's self is the appilication.Hope that explains it.
If I want.to do a backup do I have to format the external drive on my pc first? Or do I just plug into my ps4 and if I do format.. What do I choose exfat or fat32?
I DONT HAVE gta on my own ps4 but a friend of me does so if i like put that in the backupp usb thing and plug it in my ps4 do i get gta on my ps4 ass well(i do have my acc on my friends ps4 and he bought the digitaal version) for free?
My ps4 doesn’t turn on at all, do you know if i switch out my hard drive will it delete all of my games, profile permanently?? I haven’t been able to back it up because it doesn’t turn on? So will it delete all of my stuff?
It doesn’t work. When I pressed the “Back Up PS4” option, it said, “Cannot perform that operation. The connected USB storage device is being used as extended storage. (CE-41893-5) I also tried to go to Application Saved Data Management and tried the “Copy to USB Storage Device” from the “Saved Data in System Storage”, but got the same message.
Just figured this out bro. So you'll need some way to wipe your extended storage first off all. Once you do that you'll need to reformat it to exfat rather than ntfs which it is currently formated as. To format it all you'll need to do is click on the drive in your file explorer. It'll pop up with something saying to format it. It'll give you some options. Change the format to exfat rather than ntfs which is what it'll most likely be on and make sure the size is at the maximum. Hope this helps. If you need more help you can add me on discord. RigidiN_0g#3874
That portable device you’re holding in your hand in the thumbnail, mine doesn’t work. It’s a “easystore” portable backup device. 5TB in it. Looks like I can install new games on it. That’s the good news. I just want to transfer my ShareFactory stuff.
Good video!If i transfer all my games of my external do i transfer the saves to?I am going to upgrade to a 2tb.I don't have enough space in my internal so i am going to have to delete some games and redownload them from ps store
I want tp make a backup just in case if my ps4 got formatted so if i make a back up will it move the files from the ps4 to the hard disk or it will just make a copy
Maybe your current goes while the PS4 is operating and it just shuts off which May lead to data corruption and puts you in a safe mode loop. Happened with me and I lost 4000 hrs + playtime and all my game data. :(
Hi I am hoping to get a new ps4 pro soon to upgrade from my standard ps4. So can I use your method and the pro will recognise it? And it will transfer everything over? Can you say for certain that it will, thanks
I did not scroll the comments so sorry if this was already answered. Is this an alternative to connecting PS4’s to transfer all dataFrom old to new? Would anyone be able to answer if it’s faster? Thanks
When I try to restore my ps4 gives me a message saying "there is no backup data", but I know my hard drive has it because I checked on my computer. Anyone know what to do about this?
You have to plug it in to your computer or laptop and reformat it if it’s showing up as extended storage. Or format it if you just got it new. Click on it once it pops up on your laptop or computer and format it as FAT32 or exFAT. It will delete all of the stored data on the external hdd so if you have important things on it just move it back to your PS4 system storage first. Once you have formatted it, just plug it back in and click back up on your PS4 and it should let you copy all of the items you wish. Hope this helped you guys out👍🏼
I def need help. I have a 500GB ps4 and that wasn’t enough for a whole lot. I bought myself a 5 TB Seagate and added it to my PS4. Cool now I have space. What I did before deleting any game I saved my data on a thumb drive. Now that I have space I re downloaded the games and the saved data with it. The only problem is the data isn’t showing up anywhere when I start the game. Like I’ve never played before
I just upgraded to a ssd. I'm now using the old hard drive with the game memory to restore it but it's not working it just says device not supported. Any ideas
You would have to put the old hard drive back in your PS4 and then restore to an external USB drive and then install your SSD in your PS4 and restore to it.
Let’s say if I successfully restored backup data off a hardrive, would I still need that hardrive to be plugged in 24/7 or would it be saved onto the PS4 system straight after restoring it?
Format it FAT32 or exFat. If it still doesn't work that means the HDD you are using to backup isn't compatible. We sell compatible ones on our website (link is in the description) or you can look for a compatible one elsewhere.
GUYS YOU CAN CHANGE THE FORMAT WITHIN THE PS4!! Go to devices and click on the usb storage and push options and you’ll find “change to fat (something)” and it worked you can use it as a storage not expansion.
Okay so I have an account that I forgot the password to and dont know the gmail info on my old system, recently just got a new one, is there a way to copy that user on the new system?
im sry but you should have started with you need a usb hard drive becuse that was a 10 min's of confusion trying to find out why my extended storage wouldn't work
I followed youre steps to put new thermal paste and cleaned my ps4 the only thing i need is i dont know how to move all my data to my new hard drive im really lost
Dude my ps4 somehow got fucked up by network settings and proxy servers not being allowed so im going to try this video because i trust it thanks for the help and support
The backup system after 6.72 is not bad not even worse than bad it's catastrophic. I wanted to switch to ssd. and just got error code ce-33299-6 formatted external drive (USB3) to exfat again an took a backup 6 hours. same error. after some time switching betwen the new an the old drive, trying to backup old drive the ps4 didn't even wanted to read the old drive and initzialised it wiping all the data it all ended with me starting all over installing all games. So if you want trouble buy a PS system. Way to complicated to backup. and even worse to restore =(
FREQUENTLY ASKED QUESTIONS
Where do I buy the parts needed for this job?
▶️ Backup Hard Drive: www.fasttech.ca/playstation-4-parts/usb-hard-drive
▶️ Buy PS4 parts and tools here: www.fasttech.ca
Follow me on Social Media:
Twitter: twitter.com/Shehroz
Instagram: instagram.com/youngtechg
Facebook: facebook.com/fasttechy
Business Social Media:
Twitter: twitter.com/FasttechCA
Instagram: instagram.com/fasttech.store/
Does it have to be a ps4 brand hard drive
@@gleb4006 Yes you can if your USB drive has enough storage space.
0:34 what? my ps4 has to be functional? damn i was hoping to do this with my broken ps4 that won't turn on
Good vid! The ex gf part had me Dying lmaooo
Which one do I do to get back deleted data or old data plzz
Aren’t you suppose to format the external drive before you can back up the PS4 data?
exFAT or FAT32 (FAT32 can NOT handle files larger then 4GB)
It says on mine: cannot perform operation. The connected USB storage device is being used as extended storage (CE-41893-5)
Pearse McKeown You can’t use a device that’s being used as storage unless you format it first. If you format it you will lose all data on the storage device.
@@fasttechvideo I have the same problem and I formatted the external hard drive
@@fasttechvideo how can I change the format in order to back up the PS4
Turn on PC and open file explorer / Stick USB Stick into your computer and look to left plane to see which drive pops up should be G: F: could be any letter but NEVER C: or D: / Make sure are selecting the right thing you don't want to format your pc so to verify you can right click and select properties and check that storage macthes the amount on USB stick or close to it / Right click your usb stick drive in left pane of file explorer and select format usb / This will delete ALL data on the usb stick but make sure you select exFAT or FAT32 (FAT32 can not handle files larger then 4GB) partitioning scheme NOT NTFS / Select yes I am sure / Wait to complete and then right click again and select eject , wait a few seconds and then remove USB and stick into PS4 and follow video...... MAC users can do this by inserting stick and click seach search icon and type Disk Utility and format from there. exFAT or FAT 32
@@jahanzaibkhan2004 Turn on PC and open file explorer / Stick USB Stick into your computer and look to left plane to see which drive pops up should be G: F: could be any letter but NEVER C: or D: / Make sure are selecting the right thing you don't want to format your pc so to verify you can right click and select properties and check that storage macthes the amount on USB stick or close to it / Right click your usb stick drive in left pane of file explorer and select format usb / This will delete ALL data on the usb stick but make sure you select exFAT or FAT32 (FAT32 can not handle files larger then 4GB) partitioning scheme NOT NTFS / Select yes I am sure / Wait to complete and then right click again and select eject , wait a few seconds and then remove USB and stick into PS4 and follow video...... MAC users can do this by inserting stick and click seach search icon and type Disk Utility and format from there. exFAT or FAT 32
2:27 The Applications would be the game's saved data? or like Netflix and Hulu? Getting ready to upgrade to PS4 Pro
Hi there let me help explain for example if I play minecraft my world that I played on is the save data
Minecraft the game it's self is the appilication.Hope that explains it.
Hey, will my user data get saved when backing up? Forgot one of my user’s password and was wondering if it would work. Thanks 🙏
Hey I don't know if you will see this but if I have a 2TB external hard drive and put GTA on the hard drive will my data come back?
if you have other data already in the hd, does the ps4 wipe it out?
When it's like halfway done backing up it gives me error cod ce-30005-8 and I dont know how to fix it
If I want.to do a backup do I have to format the external drive on my pc first? Or do I just plug into my ps4 and if I do format.. What do I choose exfat or fat32?
@Ben Zee Yes I did. Thank you my friend.
You can do exFat or Fat32
Is there no way to save avatars?
I DONT HAVE gta on my own ps4 but a friend of me does so if i like put that in the backupp usb thing and plug it in my ps4 do i get gta on my ps4 ass well(i do have my acc on my friends ps4 and he bought the digitaal version) for free?
This helped for sure ! Can I factory reset my ps4 and then restore it from my usb storage device?
Yes you can in theory but the USB drive has to be large enough to hold your data.
@@fasttechvideo thx helpfull
Hi if i upgrade to ssd, can i use this method instead of downloading firmware and creating UPDATE folder?
No
Does it back up date from my both active accounts simultaneously for example or do i have to do it separately? Thanks
If i do this backup and full reset my ps4, would it delete the family manager ? just wanted to get rid of it.
Can you put data from 2 ps4's on the same external hard drive?
My ps4 doesn’t turn on at all, do you know if i switch out my hard drive will it delete all of my games, profile permanently?? I haven’t been able to back it up because it doesn’t turn on? So will it delete all of my stuff?
can I restore it (i.e ps4 backup) on PS5? please advise thanks
Can you have existing data on the usb drive?
It doesn’t work. When I pressed the “Back Up PS4” option, it said, “Cannot perform that operation. The connected USB storage device is being used as extended storage. (CE-41893-5) I also tried to go to Application Saved Data Management and tried the “Copy to USB Storage Device” from the “Saved Data in System Storage”, but got the same message.
Just figured this out bro. So you'll need some way to wipe your extended storage first off all. Once you do that you'll need to reformat it to exfat rather than ntfs which it is currently formated as. To format it all you'll need to do is click on the drive in your file explorer. It'll pop up with something saying to format it. It'll give you some options. Change the format to exfat rather than ntfs which is what it'll most likely be on and make sure the size is at the maximum. Hope this helps. If you need more help you can add me on discord. RigidiN_0g#3874
I know this is late but here is the link hope it helps! Link: ruclips.net/video/ZcxJW7nLRVY/видео.html
What if i want to transfer data from one account to another?
That portable device you’re holding in your hand in the thumbnail, mine doesn’t work. It’s a “easystore” portable backup device. 5TB in it. Looks like I can install new games on it. That’s the good news. I just want to transfer my ShareFactory stuff.
how to fix ce-33299-6 when i restore data?
What if your PS4 crashes, can you use the back up on a new PS4?
Good video!If i transfer all my games of my external do i transfer the saves to?I am going to upgrade to a 2tb.I don't have enough space in my internal so i am going to have to delete some games and redownload them from ps store
Is it possible to backup specific games? Not the entire hard drive?
You can delete the games you don't want and then start the process.
Can I get a 500gb sd card for my phone and use my phone to backup my playstation?
Do I need to buy a external? I have the pro
I want tp make a backup just in case if my ps4 got formatted so if i make a back up will it move the files from the ps4 to the hard disk or it will just make a copy
Thanks for the vid mate, can i transfer saved games (data) to the USB device? My ps4 always deletes my data and puts me in safe mode every so often.
Maybe your current goes while the PS4 is operating and it just shuts off which May lead to data corruption and puts you in a safe mode loop. Happened with me and I lost 4000 hrs + playtime and all my game data. :(
Hi I am hoping to get a new ps4 pro soon to upgrade from my standard ps4. So can I use your method and the pro will recognise it? And it will transfer everything over? Can you say for certain that it will, thanks
Yes
I did not scroll the comments so sorry if this was already answered.
Is this an alternative to connecting PS4’s to transfer all dataFrom old to new? Would anyone be able to answer if it’s faster?
Thanks
Mine won’t let me do that it says you need to connect or hard a usb hard drive when it is plugged in and connected
Did you format it?
When I try to restore my ps4 gives me a message saying "there is no backup data", but I know my hard drive has it because I checked on my computer. Anyone know what to do about this?
No mines is totally different I wanna Backup cause I wanna Customize my PS4 & change the Internal Hardrive
i need to backup almost 2tb and cannot find a fat32 external hard drive that big
Says my USB storage device is being used as extended storage ?
(CE-41893-5)
Getting the same message and disabling extended storage does nothing??
Liam E its showing it for me too, the only way to move your storage is to use a flash drive
You have to plug it in to your computer or laptop and reformat it if it’s showing up as extended storage. Or format it if you just got it new. Click on it once it pops up on your laptop or computer and format it as FAT32 or exFAT. It will delete all of the stored data on the external hdd so if you have important things on it just move it back to your PS4 system storage first. Once you have formatted it, just plug it back in and click back up on your PS4 and it should let you copy all of the items you wish. Hope this helped you guys out👍🏼
Anyone please help can I do this with any external hard drive? Or does it have to be a specific one?? Iv got the seagate back up plus
It should work.
I def need help. I have a 500GB ps4 and that wasn’t enough for a whole lot. I bought myself a 5 TB Seagate and added it to my PS4. Cool now I have space. What I did before deleting any game I saved my data on a thumb drive. Now that I have space I re downloaded the games and the saved data with it. The only problem is the data isn’t showing up anywhere when I start the game. Like I’ve never played before
Daniel Madariaga you restored it too?
Wait, so if you are moving saves to the hard drive, does it count as an extended storage for those saves?? Please answer, anyone
Did u ever figure this out. I'm having trouble as well
How can I recover all of my games from my external hard drive wich I have lost,does anyone know because I need help plz n ty vm
I just upgraded to a ssd. I'm now using the old hard drive with the game memory to restore it but it's not working it just says device not supported. Any ideas
You would have to put the old hard drive back in your PS4 and then restore to an external USB drive and then install your SSD in your PS4 and restore to it.
Let’s say if I successfully restored backup data off a hardrive, would I still need that hardrive to be plugged in 24/7 or would it be saved onto the PS4 system straight after restoring it?
Good question. Same thing I came here for
After restoring it you don't need the hard drive anymore
My drive isi t supported it say... any ideas?
You have to format the drive for it to work with the ps4
Format it FAT32 or exFat. If it still doesn't work that means the HDD you are using to backup isn't compatible. We sell compatible ones on our website (link is in the description) or you can look for a compatible one elsewhere.
Mine finished copying and then the "unable to backup" message appeared.
Try restoring that image and see if it works on a different ps4
@@fasttechvideo I'll try that, thanks.
But mine is in the safe mode loop and that’s why I’m trynna do
GUYS YOU CAN CHANGE THE FORMAT WITHIN THE PS4!! Go to devices and click on the usb storage and push options and you’ll find “change to fat (something)” and it worked you can use it as a storage not expansion.
Thanks 🙏
kingneptunepurpler np bro happy to help :)
Hi guys, can I backup my dying PS4 then transfer it to another one if my old PS4 is on an older operating system?
Does the backup Harddrive need to be formatted to Fat32 first??
The Ps4 formats the HDD. It's super fast. But then you only will be able to use it for the ps4
Okay so I have an account that I forgot the password to and dont know the gmail info on my old system, recently just got a new one, is there a way to copy that user on the new system?
Same problem here
im sry but you should have started with you need a usb hard drive becuse that was a 10 min's of confusion trying to find out why my extended storage wouldn't work
My games in capacity 2 I came?
Bruh why does it keep getting corrupted
Anybody answers me plz can I transfer my data into another user (account) on the (SAME) ps4? Please anyone reply
Impossible
I followed youre steps to put new thermal paste and cleaned my ps4 the only thing i need is i dont know how to move all my data to my new hard drive im really lost
Great vid really helped thank you. Your a legend
This include the games too like digital game
Thank you for this. you help me alot.
Please subscribe
Would have been better without the music constantly running.
Dude my ps4 somehow got fucked up by network settings and proxy servers not being allowed so im going to try this video because i trust it thanks for the help and support
Clean your lenses 🤦🏽♂️
how to open the external hdd on pc without lose data
Thank you....
Good video
Big thanks! 👍🏻😎
You're welcome. Don't forget to subscribe!
BRUH WHY IS IT SO EXPENSIVE???? Could u find one that's not worth an Amazon Alexa
Expensive is a relative thing
Thanks 👍
lol Ex Girlfriend account
The backup system after 6.72 is not bad not even worse than bad it's catastrophic. I wanted to switch to ssd. and just got error code ce-33299-6 formatted external drive (USB3) to exfat again an took a backup 6 hours. same error. after some time switching betwen the new an the old drive, trying to backup old drive the ps4 didn't even wanted to read the old drive and initzialised it wiping all the data it all ended with me starting all over installing all games. So if you want trouble buy a PS system. Way to complicated to backup. and even worse to restore =(
Next time, actually do the walkthrough BEFORE you record so that you can properly walk people through it.
👍🏽
i fucked up
Life saver😘
After this video, did you turn your ps4 into a bomb?
If you're going to make a racist joke you have to make sure its funny otherwise you end up looking like an asshole.
I got an eroor 😭☹️☹️
Thank you bro i just lost 500 gb for nothint
Nothing
Whats the error you got?
CE-33299-6
@@zesoal1123 This is caused due to a read/write issue. Either the hard drive your copying to or from is failing.
@@fasttechvideo so i lost 500 gb for nothing ?
Stupid video won't play
Will a SanDisk 3.0 512gb flashdrive work on ps4 because it keeps saying usb storage device not connected even though its plugged in why wont it work?
The storage size is too big.
Thank you brother helped me alot.
You’re welcome. Subscribe and like the video please 😊