New Charger Port PCB + Tool Kit - www.joesge.com/products/sony-wh-1000xm4-xm4-xm3wireless-headphones-charger-port-pcb-type-c-parts?variant=41102644019246 Mail In Repair Service - www.joesge.com/pages/repair-service-sony-headphones 50 in 1 Repair Tool Kit - www.joesge.com/products/joesge-repair-tool-kit-50-in-1-precision-screwdriver-set-tools
My second pair of these headphones stoped charging. I haven't used them for a long time and I thought it killed battery. I replaced battery but it still didn't charge new battery. Luckly, I left my old headphones, so I took out the old USB port and replace it. It worked! Thank you for this video! It was simpler than replacing battery! You saved me $200 :)
Hi Joe, my xm3 is not charging (adding battery) when plugged in, the red light is on though when it's charged. Is the issue with the battery or the charging port, already reset it but still no difference. Thx
Thanks for your video. Sadly after spending on a battery and a new charging port board nothing fixed my headphones. I am never buying another Sony headphone in my life.
i have a question… when trying to connect the ribbon cable to the new part … i struggled a lot trying to connect it… i kind of damaged the ribbon i think one of the chip or lines broke off…. but i managed to connect it back and it works perfectly it charges, the light turns on again. but i’m just wondering if it’s still safe to use even if it’s a lil damaged.
6 months late but I was having the same issue till I pulled the ribbon out more, increasing it's length to work with. Turns out more ribbon was hiding.
Thanks - From Uganda - just did this and replaced the charger port and it worked. Had to also ship in your tools after I was stuck with a screw driver that was not working. Whats the advise for charging - should I use direct power or USB port power is optimal for charging these headsets?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
What should I do if I ripped both speaker wires? I successfully swapped the charging ports and my headphones are now working but that speaker no longer works. Is there a solution? Thank you!
I picked up my Sony WH-1000XM4 headphones from the charger and I found they were white hot on the charger cup. On inspection the plastic ear cup around the charger port had actually melted slightly. Is this a Power Board issue or a Charger port issue? At any rate the headphones will not charge now. Thanks.
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
hello friend, please help, I have wh1000xm headphones when charging, they glow red and at the same time flash a blue indicator (every 5 seconds ±) what can this indicate? my friend has the same headphones and when turned on, they just glow red until fully charged
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
How do I know if the problem is the charging port? My headphones have been dead for a long time, many attempts with different cables, chargers with no result. I opened them, disconnected the battery and it didn't work. I inspected the charging port and saw nothing strange, it looked clean and new. I don't want to buy a replacement without knowing if that's the solution.... Great video!
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Holy shit, trying to connect this cable is infuriating and difficult to do. I don't know how you guys are managing it. I finally managed to plug it in after 20 minutes.
Can anyone help me for wh1000xm4 model?. I purchased this headphone few months ago and now I am facing charging issues. When I plugged in the red led light gets on and within few seconds it goes off I have tried all the possibilities to resolve this issue with apple and samsung adaptor also i tried charging with sony wire which is included in the box and other premium wires too. Headphone is updated to the latest firmware. When i on and then turn off the device it is charging and the red light is on continuously but this should not be the case as it was working properly earlier in first go. Please help.
Hi bro, I have a Sony XM4 myself too and it happens to have problem in control panel not working and keep reminding me its low battery at 10% (but I think the battery still changes just for unknown reason why the it's in this condition) I've tried to contact Sony today and they told me it will cost 100 buck for repair... So I'm desperated and wanna try my luck to repair it myself. Your video definitely helps a lot! Thank you for uploading :') , but can I ask you in your opinion which part of my headphones has gone wrong? I try to order spare parts from the Internet but have no idea which part to buy. It would make my day if you happen to saw my comment. Anyways thanks again XD
I've opened it up and found some water damage at the sensor control panel and try to clean it (still doesn't work) guess I'll have to replace it, and I saw people with similar problems for the battery guessing it's the SUB_R board problem. Thanks for your video giving me the information to repair it myself tho :D
@Nathan Ludwig ribbon cable for the sub-board got corrupted by water, just replace it and all good. For the sensor panel, I assume it is the same issue due to water damage, but you'll need a heat gun for that, I just ignored it, and it's still good until now after 1 year.
$300 headphones that are only a year old needing parts replaced! I've got a pair of Sony headphones that are almost 15 years old under $100 and they've never needed work
The old one didn’t have electronics in it , it didn’t have a battery that’s why it can live for so long But really it is unfortunate that you need to fix stuff after 1-2 years .. i expected to use it for 5years with no troubles.. I won’t fix it, it ether fix itself or I will be using the aux port ..
You can buy a new one here. www.joesge.com/blogs/sony-headphones-repair-guides/sony-wh-1000xm4-headphones-charge-port-replacement-tutorial?srsltid=AfmBOoo3LZRChXt4p7sDiiNnk2GEOyhntJSs5roIuwUp4sR51kC5UnEg
![[Tips] Sony WH-1000XM4 | What Sony Didn’t Tell You!](http://i.ytimg.com/vi/9qdstiAH-XY/mqdefault.jpg)
New Charger Port PCB + Tool Kit - www.joesge.com/products/sony-wh-1000xm4-xm4-xm3wireless-headphones-charger-port-pcb-type-c-parts?variant=41102644019246
Mail In Repair Service - www.joesge.com/pages/repair-service-sony-headphones
50 in 1 Repair Tool Kit - www.joesge.com/products/joesge-repair-tool-kit-50-in-1-precision-screwdriver-set-tools
My second pair of these headphones stoped charging. I haven't used them for a long time and I thought it killed battery. I replaced battery but it still didn't charge new battery. Luckly, I left my old headphones, so I took out the old USB port and replace it. It worked! Thank you for this video! It was simpler than replacing battery! You saved me $200 :)
Good work! Thanks for the $5! We appreciate it.
Hi Joe, my xm3 is not charging (adding battery) when plugged in, the red light is on though when it's charged. Is the issue with the battery or the charging port, already reset it but still no difference. Thx
Please send us an email. support@joesge.com
Thanks for your video. Sadly after spending on a battery and a new charging port board nothing fixed my headphones. I am never buying another Sony headphone in my life.
请问哪里可以买到插口和电池呢？
Maybe a power board?
@@Joesge correct. The board had green stuff indicating water damage
Thankyou so much for the great tutorial. Having trouble sourcing the pcb at the moment. Do you know if the usb pcb from an xm3 would work in an xm4?
It would not work. Check the link in the description for parts for the XM4
i have a question… when trying to connect the ribbon cable to the new part … i struggled a lot trying to connect it… i kind of damaged the ribbon i think one of the chip or lines broke off…. but i managed to connect it back and it works perfectly it charges, the light turns on again. but i’m just wondering if it’s still safe to use even if it’s a lil damaged.
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
6 months late but I was having the same issue till I pulled the ribbon out more, increasing it's length to work with. Turns out more ribbon was hiding.
@@rulesyaface it will be fine. mine hasn’t had an issue.
What's the name for that whole charging thing again the whole piece i found it hard to find it especially here in the Philippines thanks man
Hey look my xm4 aren’t charging .could it be the same issue your having?
Hi. Do you know what part I need or where I can find one of these charging replacements but for Sony WH-H910N or WH-XB900N? Thanks.
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
Thanks!
Just brought em back to life!
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
hi just wondering , is it possible buy the small plastic light piece next to the charging port ?
Here ya are. www.joesge.com/products/sony-wh-1000xm4-parts?variant=39694568685614
Great tutorial, thanks! Do you know it the board for the xm4 will work on a xm3? I can't find any parts for the 3 model.. :/
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
Thanks - From Uganda - just did this and replaced the charger port and it worked. Had to also ship in your tools after I was stuck with a screw driver that was not working. Whats the advise for charging - should I use direct power or USB port power is optimal for charging these headsets?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
What's that name for that charging port specifically man.i can find it anywhere especially here in the Philippines thank 🙏
What should I do if I ripped both speaker wires? I successfully swapped the charging ports and my headphones are now working but that speaker no longer works. Is there a solution? Thank you!
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
was able to replace it but now the red light is flashing when plugged in. any idea what that is/ how to fix it? Thanks!
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
hi, im from egypt, i hv same problem, my sony wont charging, may i know where i can buy charging board? thank you
www.joesge.com/products/sony-wh-1000xm4-parts?_pos=4&_sid=8979d3ec7&_ss=r&variant=39694568652846
I picked up my Sony WH-1000XM4 headphones from the charger and I found they were white hot on the charger cup. On inspection the plastic ear cup around the charger port had actually melted slightly. Is this a Power Board issue or a Charger port issue? At any rate the headphones will not charge now. Thanks.
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
hello friend, please help, I have wh1000xm headphones when charging, they glow red and at the same time flash a blue indicator (every 5 seconds ±) what can this indicate? my friend has the same headphones and when turned on, they just glow red until fully charged
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
@@Joesgethank you, I have sent you a message on a mail
You have initiated bluetooth pairing mode as indicated by the alternating flashing colored lights.
@@mbo7613 no, it's a bad motherboard or microprocessor problem, try to turn on the pairing mode when they are charging, I don't think you will succeed
How do I know if the problem is the charging port? My headphones have been dead for a long time, many attempts with different cables, chargers with no result. I opened them, disconnected the battery and it didn't work. I inspected the charging port and saw nothing strange, it looked clean and new. I don't want to buy a replacement without knowing if that's the solution.... Great video!
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
Hi, thanks for the tutorial. Do u shipp the replacement to outside os US?
Yes we do!
Where did u purchase the new charger port
We will soon have some in stock.
Can i use the usb c port of wh1000mx
I have not seen that done yet.
hi, im from indonesia, i hv same problem, my sony wont charging, may i know where i can buy charging board? thank you
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Where do you bought the charging port?
We sell a charger port.
www.joesge.com/products/sony-wh-1000xm4-xm4-xm3wireless-headphones-charger-port-pcb-type-c-parts?_pos=2&_sid=d8f1ba630&_ss=r
can i use metal utensils for this or will i get electrocuted
Certainly wouldn't recommend it.
Awesome, love it Joe! It works again.
Great to hear! Please like and subscribe for more videos like this
Holy shit, trying to connect this cable is infuriating and difficult to do. I don't know how you guys are managing it. I finally managed to plug it in after 20 minutes.
i too have this issues after 2-3 years of use. talking about RELIABLE COMPANY
Can anyone help me for wh1000xm4 model?. I purchased this headphone few months ago and now I am facing charging issues. When I plugged in the red led light gets on and within few seconds it goes off I have tried all the possibilities to resolve this issue with apple and samsung adaptor also i tried charging with sony wire which is included in the box and other premium wires too. Headphone is updated to the latest firmware. When i on and then turn off the device it is charging and the red light is on continuously but this should not be the case as it was working properly earlier in first go. Please help.
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
Hi bro, I have a Sony XM4 myself too and it happens to have problem in control panel not working and keep reminding me its low battery at 10% (but I think the battery still changes just for unknown reason why the it's in this condition) I've tried to contact Sony today and they told me it will cost 100 buck for repair... So I'm desperated and wanna try my luck to repair it myself. Your video definitely helps a lot! Thank you for uploading :') , but can I ask you in your opinion which part of my headphones has gone wrong? I try to order spare parts from the Internet but have no idea which part to buy.
It would make my day if you happen to saw my comment. Anyways thanks again XD
I've opened it up and found some water damage at the sensor control panel and try to clean it (still doesn't work) guess I'll have to replace it, and I saw people with similar problems for the battery guessing it's the SUB_R board problem. Thanks for your video giving me the information to repair it myself tho :D
Please contact us at support@joesge.com and we can better assist you there if still needed
I have the exact same issue. Battery stays at 10% and even changing the battery didn't help.
same exact issue what was the fix?
@Nathan Ludwig ribbon cable for the sub-board got corrupted by water, just replace it and all good. For the sensor panel, I assume it is the same issue due to water damage, but you'll need a heat gun for that, I just ignored it, and it's still good until now after 1 year.
They turn on but the charging light won’t come on
Contact us at support@joesge.com via email with your question and we should be able to better assist you there.
$300 headphones that are only a year old needing parts replaced! I've got a pair of Sony headphones that are almost 15 years old under $100 and they've never needed work
The old one didn’t have electronics in it , it didn’t have a battery that’s why it can live for so long
But really it is unfortunate that you need to fix stuff after 1-2 years ..
i expected to use it for 5years with no troubles..
I won’t fix it, it ether fix itself or I will be using the aux port ..
I've had my pair of these for about 2 years now, still going strong, everything outside of rare issues with charging is perfect
@@williammason318I wouldn't talk to loud 😉
Awosome 🎧🔥
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
Thanks so much or this video !Q
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
Tried bose headphone, regret buying this piece of trash,wh10004
They both sound great
bose is even more trash, i had them too. shattered them to pieces
I think charging port is broken
You can buy a new one here.
www.joesge.com/blogs/sony-headphones-repair-guides/sony-wh-1000xm4-headphones-charge-port-replacement-tutorial?srsltid=AfmBOoo3LZRChXt4p7sDiiNnk2GEOyhntJSs5roIuwUp4sR51kC5UnEg