I was having an issue with my headphones where the battery was showing 10% but wouldn't charge. When I plugged them in to charge, the light would stay on for 20 seconds or so, then go off. I ended up doing the reset and factory reset about 10-15 times and they are now charging and I am up to 100%. Thank you for this video. I wanted to leave this comment in case others were experiencing the same issue. It may not work at first, but keep trying.
Thank you. My Sony 1000XM3 and 1000XM4 headsets both had the same battery charging problem. My M3 failed to charge after 6 months and my M4 failed to charge after 3 months. I followed your instructions on how to get a new replacement and your advice worked perfectly. Thank you again. Sony has a serious problem with these batteries. I read reviews before deciding on these headsets. I never saw reviews about this battery problem, but now I see many online complaints about their batteries. I love these headsets for the sound and comfort, but I'll never buy another one because of their poor batteries.
Thank you so much. This solved my case. Changed the battery for the 1st time after 3 years. When I changed it though it didn't charge still. I thought that the charger port was damaged. One thing to note though.. the red led indicator, which lights up when the charging process starts, stayed on for about 2-3 seconds and then turned off. Meaning, it won't charge still. I've done a 3 second factory reset (nothing), followed by a 7 second full reset... a few 3 second resets... ( few means 10-15 times) done another 7 second reset... (11 times) and it finally worked. THANK YOU!!!
Bro thanks a lot it helped :D! But I found the issue I think. If you use a quick charger with a high Ampère output it won't charge. If you use 2 A or less when charging it should work. Because the battery in this headphone is 3,7 V and 1 A. The difference is to big so it stops the charging I think. Hope this helps other people.
@@jakemalone4789 Uhm i think they will start working again because i was using my Oneplus 6 charger with 4 A output and 5 volt. And there is no damage.
Tod Syp yeah wish I knew that before I had it charge over night. I called Sony and they want me to send them the headphones and they’ll be sending a new pair. I’ll prolly only plug it into my computer cause that’s low amps and it always on.
Thank you. Solved my case. One thing to note though... I've done a 3 second factory reset (nothing), followed by a 7 second full reset... a few 3 second resets... (contacted the retailer to send them for repair)... done another 3 second reset... and it finally worked. In my case, the red led indicator, which lights up when the charging process starts, stayed on for about 2-3 second and then turned off.
I had the exact same problem: the led indication of charging process would go off after 2-3 seconds. I had to do several resets, short and long. Thank you @DreThePlug
It worked! My headphones were showing 10% and saying low battery. I had them on the charger for 2 hours prior to that. Reset the headphones. The light on the charger was still going off but when I turned the headphones back on they were now showing fully charged.
It worked for me the (first simple one), I just put it for charging the whOle night and while I'm using it it says : " *LoW BaTteRy pLeAsE ReCharge HeAdSeT* ", I was really afraid for my headset that moment, but you saved me anyway, Thank you so much for this video.
So a quick question for you, I wanna know if you were still within your 1 year warranty or had it been a while since you first purchased them? Only curious because I buy and repair these headsets offline for way cheaper than buying new ones and then sell them at 2/3 of the original price..
Came here to say the factory reset problem solved my issue. I can now recharge my headphones - THANK YOU!!!!!!!!!!! Sony need to check their damn quality control! I've had issues with these headphones from day one with the cheap design breaking. Then I had the battery issue. While the noise canceling and sound are great, the build quality is absolutely fn garbage.
I ordered these on Amazon. Pressed the power button, didn't turn on. So I connected it to an adapter to charge, the charging light didn't turn on. It did not turn on , even on changing the wire, the adapter, even on connecting to my dell laptop. Why do you think that is?
Thank you for this. I can't seem to get it to turn it on at all. It still works as a normal headphone if I plug it in, but I'm not seeing charging lights turn on at all if I plug it in. I don't have the box unfortunately so is there anything else I can do?
The more I look this seams to be a huge problem with these headphones.. I’ve taken the battery out and if I fiddle around with the charging port they have started charging again.. not good for this price point..
Tried resetting my 1000XM3 both ways, but no luck. I have changed the battery, but still no luck. Red light comes on when charging, and goes off after a while. Blue light never comes on. What should be next step?
@@DreThePlug im truly sad this happened, i loved this headphones and recommended them to many friends, hope i can talk to Sony, mine are the wh-1000xm2
Where is this AC adapter? Just bought Sony wh-1000xm3 and I see only USB type C without AC adapter. 300$ and I cannot figure it out how to "fast" charge this damn device. The USB Type C cable is 5 cm long that does not long enough to connect to my PC if I place the heapdones on my table. This is my first and last Sony headphones that I buy.
Hey how long is the SONY Li+ battery life in the headset?? Mine was just 3.5 yrs long and I recharged it over night. All of sudden not knowing what went wrong, I CAN'T TURN IT ON ... Though I have tried initiating for couple times, still doesn't work. Guess I need to fix it up with new battery. Man
Had this issue with the battery, tried resetting multiple times to no help. Tried using different cables too. Plugged them into my laptop and so far red charging light has stayed on. Weird.
Father America same here. This is the second pair that stopped charging. Sony couldn’t fix the first pair so sent a replacement, which after 3 months the same thing happened so these are being sent back as well. It’s crazy, such a high end product with such a massive flaw!
When sending the headphones back or returning it back to the store (the factory reset and the reset didn’t work) isn’t affected by the warranty right? Pls reply
Hey man, i have them for 1 week, I used them for about 8 hours with extreme and equalizer activated and then they were at 10%, is it normal because they are new? Today I charged them with a 2.4A charger and they only charged 1h40min the red light went out, they say they are 100%
@@debasishsamal8639 Apparently it is normal when it is new, I have continued using them and after several charges they last me 30 hours (at the moment use them in normal, without equalizer or extreme) as advice use a 2.1A charger
The blue light indicating bluetooth connection just die for a while ago. Now I'm trying to charge the headset using diferente chargers and it still showing "low battery".... Let's see what happens after that hard reseting
Hello, the blue light is only staying on during half a second. It's a fast and quick blue light but the headset doesn't work. Do you have any idea please ?
Bought mine in July, 3 months later they wouldn’t charge. Sent to Sony and they couldn’t fix it so they sent a new pair. Exactly 3 months later it happened again. Sony has a MAJOR issue and so many have the same problem. It’s not worth the money.
Im currently going through the same issue, with the m4 though. This is ridiculous. Its crazy because i had these for a WEEK and they just wont charge. I had the m3 and was experiencing the same problem but because i had a warranty on those i was able to get these. Funny thing is with the m3, charging wasn't an issue until last week (the week I traded it in for the m4) and i had it for 2 years. Idk what's going on im assuming its a firmware issue idk but its pissing me off... An hour ago i called sony to help factory reset them. They were charging, i come back 40 minutes later the red light is gone. I turned them on it said "10 percent, please charge" i turn them off and back on it says battery at 30 percent... like come on sony 350 for wat?
@@ronaldseyez bought one pair and wouldn't charge. Sent back. Now 2nd pair has same issue after a few months. Reset seems to have worked though, but what a nuisance.
I cant charge my sony wh-1000xm3’s and I just bought them yesterday! When I plug my headphones in, the red light turns on but after a few seconds it turns off! What could this be?
This happend to me but it seems like it's because I plugged it into my OnePlus quick charger.. When connecting to a normal charger the red light seems to stay on
My headset does not reset at all no matter what I do but it does charge for some reason I don't got the box no more or pictures of the barcode I'm so confused of what to do
Can anyone help me for wh1000xm4 model?. I purchased this headphone few months ago and now I am facing charging issues. When I plugged in the red led light gets on and within few seconds it goes off I have tried all the possibilities to resolve this issue with apple and samsung adaptor also i tried charging with sony wire which is included in the box and other premium wires too. Headphone is updated to the latest firmware. When i on and then turn off the device it is charging and the red light is on continuously but this should not be the case as it was working properly earlier in first go. Please help.
My charging LED was not coming on at all. I did the reset per video, and I also used some sort of plastic toothpick to clean out the USB-c connector. Not sure if it was the combination of reset and cleaning out of the USB-c female connector or what, but the phones are up and charging again. Many thanks.
Just to maybe help some people... I never let my headphones run completely out of charge.Two days ago I did, and now they wont charge. I have yet to try the fixes.
Please answer my question Bro I have XM4 and i don't know how much limited ampere/Watt for adapter, what if i use 5V-2A / 10W adapter from my Xiaomi device for charge the battery???
DreThePlug yo I connected them to the app and was about to update them until it said not enough battery for update and when I backed out it un-glitched the battery level and said the true percent which was 30
I have no clue what is wrong with my headphones whenever I plug them in they just start blinking read and don’t charge I cannot reset them no matter what I do and I tried paring them with the Sony headphone app but it wouldn’t connect to the app. I am seriously thinking of just trashing them and getting a pair that works right.
I have Sony xb900n I love these headphones but recently they started acting up. I go to charge them and after 2 minutes they stop charging completely. 😒
I had an issue today after leaving the headphones charging overnight (accidentally) with a different type C cable. I tried to turn it on and reset it but none of the alternatives on the video worked. Thus, i used the original short black cable for 5 minutes for charging. Next, the headphones worked with 10% battery. So, i recommend using the original cable if overcharged.
Hey dude thx. I finally able to turn them on but my power button on, my anc button, touch volume and skip aren't working. The only thing that's working right now is when I place my palm to have ambient sound on
It's charges and sounds great but the only way I can turn them on is using the type C USB and factory reset to even turn them on. They were working fine then it just stopped while I was using them
I connected the c usb cabel, no light from the charge indicator. After some frustration and putting all things in the box... i thought, how would they sound connected to the jackplugs audio. Ok. I tried another charger and cable and it starts to charge. Now it even charge connecting to the previous cables and charger. Wierd.
@@DreThePlug i just checked my receipt and it's already 2 and 3 months old now and the warranty is 2 years. Time flies so fast. I guess, replacing the battery will do the trick.
That's normal operation hours so you're just fine, the rating of 28 hours is the headset being used at 50 to 60% volume.. it's just like a mpg test with a car, give 2 different people the same vehicle and I guarantee you they will have completely different gas mileage, it's all about how the device / product is used lol
I I just charged mine for 2 hours and I’ve only been listening to music for an hour at 50% volume with the noise canceling on and it already went down by 10% battery is this normal?
guys! help me please 🙆🏻♂️my Sony wh-h900n doesn't wanna charge... knowing that I've done the reset many times but still not charging the light would stay on for 30 second max n then goes off 🤦🏼♂️
@@DreThePlug Gotcha thanks man. The funny thing is the charger that came with my Sony's charge my raycon earbuds car but not my headphones. Kinda weird lol. I have the sony xb900n's.
Hey man thanks a lot for the help, this fixed the issue w charging right away for me, I had to hard restart the headphones tho. Have you noticed if this is a reoccurring problem?
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I was having an issue with my headphones where the battery was showing 10% but wouldn't charge. When I plugged them in to charge, the light would stay on for 20 seconds or so, then go off. I ended up doing the reset and factory reset about 10-15 times and they are now charging and I am up to 100%. Thank you for this video. I wanted to leave this comment in case others were experiencing the same issue. It may not work at first, but keep trying.
Haven't worn mine in forever and mine are stuck at 10% even though plugged in and thought had been charging for 8hrs
Same issues with my XM4 but when i plug them to charge and red light turns on ,i hold the power button for 5-10 seconds and this works for me
Same thing for me I hope it will work 🙆🏻♂️
I cant 😢
I’m having the exact same issue, I’ll try this and see if it works
Thank you. My Sony 1000XM3 and 1000XM4 headsets both had the same battery charging problem. My M3 failed to charge after 6 months and my M4 failed to charge after 3 months. I followed your instructions on how to get a new replacement and your advice worked perfectly. Thank you again.
Sony has a serious problem with these batteries. I read reviews before deciding on these headsets. I never saw reviews about this battery problem, but now I see many online complaints about their batteries. I love these headsets for the sound and comfort, but I'll never buy another one because of their poor batteries.
Yea the battery is a common issue sadly
Thank you so much. This solved my case. Changed the battery for the 1st time after 3 years. When I changed it though it didn't charge still. I thought that the charger port was damaged. One thing to note though.. the red led indicator, which lights up when the charging process starts, stayed on for about 2-3 seconds and then turned off. Meaning, it won't charge still.
I've done a 3 second factory reset (nothing), followed by a 7 second full reset... a few 3 second resets... ( few means 10-15 times) done another 7 second reset... (11 times) and it finally worked.
THANK YOU!!!
Bro thanks a lot it helped :D! But I found the issue I think. If you use a quick charger with a high Ampère output it won't charge. If you use 2 A or less when charging it should work. Because the battery in this headphone is 3,7 V and 1 A. The difference is to big so it stops the charging I think. Hope this helps other people.
ohh that makes sense i was using my macbook charger to charge them.. did i break them? or will they start working again?
@@jakemalone4789 Uhm i think they will start working again because i was using my Oneplus 6 charger with 4 A output and 5 volt. And there is no damage.
@@todsyp7151 and my macbook charger outputs 20.3V 3A 61W... it may or may not of killed it.
@@jakemalone4789 Omg that's bad. I hope the best never use a charger with a lot more voltage. It needs 5 volts and don't go over that marge.
Tod Syp yeah wish I knew that before I had it charge over night. I called Sony and they want me to send them the headphones and they’ll be sending a new pair. I’ll prolly only plug it into my computer cause that’s low amps and it always on.
Thanks a million for this tip. Worked brilliantly for me. Headphones 100% charged again. Much appreciated.
Thank you, the factory setting reset process allowed my WH-H900N headset come back. Huge thank you !
Bro !!! I was about to return my Sonys XM4s and stress about it , but ur video helped out alot and now they charging properly 😃
Perfect!!!
This worked for my MX4 as well. Saved me from having to buy new headphones. Thank you
Thank you. Solved my case. One thing to note though... I've done a 3 second factory reset (nothing), followed by a 7 second full reset... a few 3 second resets... (contacted the retailer to send them for repair)... done another 3 second reset... and it finally worked. In my case, the red led indicator, which lights up when the charging process starts, stayed on for about 2-3 second and then turned off.
🔥🔥🔥 glad to help
I had the exact same problem: the led indication of charging process would go off after 2-3 seconds. I had to do several resets, short and long. Thank you @DreThePlug
Welcome thanks for the support more videos otw 🤓
@@DreThePlug hi. After the firmware update, the problem returned, unfortunately. So far I haven't been able to fix it
Ill contact sony and let them know you did everything that's what I did
Very helpful, simple fix for not charging. Thank you!
The reset worked. Said 20% all day, then the reset said they were fully charged. Many thanks. Hopefully it was just an error
Thank you so much. I'm stuck out in the desert and the thought of having to wait til I get back to fix this annoyed me. This helped out so much
Welcome Im glad to hear that you were able to fix them!
@@DreThePlug what is the email id to mail directly to Sony? None of the above steps helped for me sadly.
It worked! My headphones were showing 10% and saying low battery. I had them on the charger for 2 hours prior to that. Reset the headphones. The light on the charger was still going off but when I turned the headphones back on they were now showing fully charged.
I did the reset, and worked like a charm, thank you🙏🏻
Welcome 🔥
it happened to me after 4 years of using xm3 and this works for me. Thank you. I almoust buy a new ones xD
Can I charge the Sony wh 1000xm3 using 2amp smartphone charger?
Pls reply
Yes 2 amps is fine the specs read 1.5 or more I recommend a 1.5 USB-C charger
It worked for me the (first simple one), I just put it for charging the whOle night and while I'm using it it says : " *LoW BaTteRy pLeAsE ReCharge HeAdSeT* ", I was really afraid for my headset that moment, but you saved me anyway, Thank you so much for this video.
Welcome man🔥
So a quick question for you, I wanna know if you were still within your 1 year warranty or had it been a while since you first purchased them? Only curious because I buy and repair these headsets offline for way cheaper than buying new ones and then sell them at 2/3 of the original price..
Ill still give it a try they can work with you its not just a automatic process ill just call and talk to them
Came here to say the factory reset problem solved my issue. I can now recharge my headphones - THANK YOU!!!!!!!!!!! Sony need to check their damn quality control! I've had issues with these headphones from day one with the cheap design breaking. Then I had the battery issue. While the noise canceling and sound are great, the build quality is absolutely fn garbage.
me watching this with my airpods while trying to find out why my sony earbuds wont work
Thank You Man! This also works on the XM4
Welcome
The three-second hold worked. Thank you.
Welcome
I ordered these on Amazon. Pressed the power button, didn't turn on. So I connected it to an adapter to charge, the charging light didn't turn on. It did not turn on , even on changing the wire, the adapter, even on connecting to my dell laptop. Why do you think that is?
The battery could be defective ill return them asap since you just bought them
Thanks for the vid, how long had you had the headphones for before they stopped working?
3 months
When I turn it on the blue light dimly flashes for a split second and it doesn’t even do it all the time
Ill reset it
Did you try the factory reset
This is happening also to me did you repair them?
@@panbbeat yes the factory settings fixed it
@@DreThePlug Hello none of the resets worked for me unfortunately
Thank you for this. I can't seem to get it to turn it on at all. It still works as a normal headphone if I plug it in, but I'm not seeing charging lights turn on at all if I plug it in. I don't have the box unfortunately so is there anything else I can do?
Factory reset
Same here. Factory reset won't work but it charges and works with jack. But just won't turn power on
Did u fixed it mine have same problem
Any answers?
Hey bro! you save my WH-1000xm4 .
amazing!!!!!!
Welcome🔥
Thank you! Keep up the good info coming!
Will do!!!
Is replacement of headphones warranty sensitive? what's the time limit? Can they still replace after 3 or 4 years?
Worked immediately, thanks!
Glad it helped!
The more I look this seams to be a huge problem with these headphones.. I’ve taken the battery out and if I fiddle around with the charging port they have started charging again.. not good for this price point..
Who knew to reboot?! It worked. 😊 thanks
Worked on the WH-CH700Ns. Thanks so much!
Welcome!!! Are you a Sony Engineer
Thank God reset worked!!!! 💕💕💕
Dopeeee your back in action!🔥
@@DreThePlug do you have one on JVC HA-S31BT-B headphones
No
quick charging cable was the problem...
Good luck
Yes, I had the same problem and low speed charger did the trick!
Tried resetting my 1000XM3 both ways, but no luck. I have changed the battery, but still no luck. Red light comes on when charging, and goes off after a while. Blue light never comes on. What should be next step?
What do I do if the red light on my 1000xm3 is blinking?
that the head phones are dead'
@@DreThePlug dead??? mine blinks read even when charging
I never heard of that sound like a battery issue I'll get me headphones
@@DreThePlug im truly sad this happened, i loved this headphones and recommended them to many friends, hope i can talk to Sony, mine are the wh-1000xm2
@@Augusto_Caten gotcha good luck I'll try to factory reset them
Where is this AC adapter? Just bought Sony wh-1000xm3 and I see only USB type C without AC adapter.
300$ and I cannot figure it out how to "fast" charge this damn device.
The USB Type C cable is 5 cm long that does not long enough to connect to my PC if I place the heapdones on my table.
This is my first and last Sony headphones that I buy.
You may just need the charger the headphones are amazing
I THOUGHT THEY HAD BROKE THANK YOU SO MUCH!!
welcome !
You’re a Time saver, thank you !
Welcome
Thank you…the first approach helped
What do you do when you can’t even reset the headset? The thing just won’t turn on plz help!
Ill try to put the whole device in factory reset
DreThePlug tried it, worked like a charm! Thanks.
@@m3ng252 perfect!
Ive had to reset mine twice already to charge , only had the a month , would you send them back ?
Thank you so much!! This worked a treat!!
Welcome 🙏
Is the red light meant to stay on when ur cahrgunf the headset?
yes correct
Hey how long is the SONY Li+ battery life in the headset??
Mine was just 3.5 yrs long and I recharged it over night. All of sudden not knowing what went wrong, I CAN'T TURN IT ON ...
Though I have tried initiating for couple times, still doesn't work. Guess I need to fix it up with new battery. Man
Had this issue with the battery, tried resetting multiple times to no help. Tried using different cables too. Plugged them into my laptop and so far red charging light has stayed on. Weird.
My xm3s won’t turn on, the 2 different methods don’t work. Although if I connect the headphones through my ps4 wired they word perfectly. Any advice?
Thanks for the video! I tried those first two steps without success. I'm going to call Sony now. I had to dig the box out of the trash lol.
Good luck homie hopefully you get you M3s back working!
@@DreThePlug thank you! I actually got a case opened and my headphones have been shipped to Sony. Just waiting right now.
@@fatheramerica dope dope glad to hear that man !
Father America same here. This is the second pair that stopped charging. Sony couldn’t fix the first pair so sent a replacement, which after 3 months the same thing happened so these are being sent back as well. It’s crazy, such a high end product with such a massive flaw!
@@MothproofKT All technology has bugs.
When sending the headphones back or returning it back to the store (the factory reset and the reset didn’t work) isn’t affected by the warranty right? Pls reply
Not at all!
Hey man, i have them for 1 week, I used them for about 8 hours with extreme and equalizer activated and then they were at 10%, is it normal because they are new? Today I charged them with a 2.4A charger and they only charged 1h40min the red light went out, they say they are 100%
So what's the issue?
@@DreThePlug the issue is if its normal that only charged 1h40min and not the 3hrs they should (sorry for my english ) thanks
@@debasishsamal8639 Apparently it is normal when it is new, I have continued using them and after several charges they last me 30 hours (at the moment use them in normal, without equalizer or extreme) as advice use a 2.1A charger
@@sergiosthh4803 Can I use a charger below 2.1v?
The blue light indicating bluetooth connection just die for a while ago. Now I'm trying to charge the headset using diferente chargers and it still showing "low battery".... Let's see what happens after that hard reseting
Hello, the blue light is only staying on during half a second. It's a fast and quick blue light but the headset doesn't work. Do you have any idea please ?
Same issue
Thanks this fixed my issue!
welcome
Same here bro
Bought mine in July, 3 months later they wouldn’t charge. Sent to Sony and they couldn’t fix it so they sent a new pair. Exactly 3 months later it happened again.
Sony has a MAJOR issue and so many have the same problem. It’s not worth the money.
wow thats horrible. At that point ill def just get my $ back
Im currently going through the same issue, with the m4 though. This is ridiculous. Its crazy because i had these for a WEEK and they just wont charge. I had the m3 and was experiencing the same problem but because i had a warranty on those i was able to get these. Funny thing is with the m3, charging wasn't an issue until last week (the week I traded it in for the m4) and i had it for 2 years. Idk what's going on im assuming its a firmware issue idk but its pissing me off... An hour ago i called sony to help factory reset them. They were charging, i come back 40 minutes later the red light is gone. I turned them on it said "10 percent, please charge" i turn them off and back on it says battery at 30 percent... like come on sony 350 for wat?
@@ronaldseyez bought one pair and wouldn't charge. Sent back. Now 2nd pair has same issue after a few months. Reset seems to have worked though, but what a nuisance.
Does sony want a receipt? And how long did they take ?
No and like 2 weeks
I cant charge my sony wh-1000xm3’s and I just bought them yesterday! When I plug my headphones in, the red light turns on but after a few seconds it turns off! What could this be?
i have the same issue :(
This happend to me but it seems like it's because I plugged it into my OnePlus quick charger.. When connecting to a normal charger the red light seems to stay on
@@orel1996 how many volt does the normal charger offer?
Did you guys find a solution?
OrelK is it still charging alright? I’m having the same problem as you guys
Right on. It took the second option, but that did the trick. Big thanks!
Dope im glad it worked !
My headset does not reset at all no matter what I do but it does charge for some reason I don't got the box no more or pictures of the barcode I'm so confused of what to do
I will still contact sony and see what they say
@@DreThePlug ay thank you alot man that would mean alot
@@kingtorpe8356 welcome welcome!
Can anyone help me for wh1000xm4 model?. I purchased this headphone few months ago and now I am facing charging issues. When I plugged in the red led light gets on and within few seconds it goes off I have tried all the possibilities to resolve this issue with apple and samsung adaptor also i tried charging with sony wire which is included in the box and other premium wires too. Headphone is updated to the latest firmware. When i on and then turn off the device it is charging and the red light is on continuously but this should not be the case as it was working properly earlier in first go. Please help.
My charging LED was not coming on at all. I did the reset per video, and I also used some sort of plastic toothpick to clean out the USB-c connector. Not sure if it was the combination of reset and cleaning out of the USB-c female connector or what, but the phones are up and charging again. Many thanks.
Welcome!!!
Just to maybe help some people... I never let my headphones run completely out of charge.Two days ago I did, and now they wont charge. I have yet to try the fixes.
Sounds like you need to return them
@@DreThePlug the resets didn't work. Im in the process of returning them.
Hello! should I charge my XM3 from 10 or 20% to 90? Only 3 charge brand new
You can charge it to 90
Please answer my question Bro
I have XM4 and i don't know how much limited ampere/Watt for adapter, what if i use 5V-2A / 10W adapter from my Xiaomi device for charge the battery???
That will be fine just don't use the charger all the time
Did you have a warranty on your headphones?
No I didn't
@@DreThePlug cool, I’m gonna contact Sony. They still didn’t work. I tried both the methods, thanks for everything.
Welcome bruh!
cheers for this video !
thanks
I don't have the box, my warranty has expired. What do I do? Nothing is working, normal reset or factory reset.
I would still call them
@@DreThePlug they will charge a lot of money
Im not sure
Mine always say fully charged when they’re not. Have you heard of this?
I will contact Sony
DreThePlug yo I connected them to the app and was about to update them until it said not enough battery for update and when I backed out it un-glitched the battery level and said the true percent which was 30
@@QuakAOats smh horrible
I have no clue what is wrong with my headphones whenever I plug them in they just start blinking read and don’t charge I cannot reset them no matter what I do and I tried paring them with the Sony headphone app but it wouldn’t connect to the app. I am seriously thinking of just trashing them and getting a pair that works right.
I also didn’t know I had to keep the box so that’s gone
Very Thanks! It works!!!
I have Sony xb900n I love these headphones but recently they started acting up. I go to charge them and after 2 minutes they stop charging completely. 😒
I had an issue today after leaving the headphones charging overnight (accidentally) with a different type C cable. I tried to turn it on and reset it but none of the alternatives on the video worked. Thus, i used the original short black cable for 5 minutes for charging. Next, the headphones worked with 10% battery. So, i recommend using the original cable if overcharged.
Try all the steps and restore it
Hey dude thx. I finally able to turn them on but my power button on, my anc button, touch volume and skip aren't working. The only thing that's working right now is when I place my palm to have ambient sound on
It's charges and sounds great but the only way I can turn them on is using the type C USB and factory reset to even turn them on. They were working fine then it just stopped while I was using them
I will just get some new ones and tell sony
I connected the c usb cabel, no light from the charge indicator. After some frustration and putting all things in the box... i thought, how would they sound connected to the jackplugs audio. Ok. I tried another charger and cable and it starts to charge. Now it even charge connecting to the previous cables and charger. Wierd.
Sounds like a battery issue I'll reach out to sony
Will this fix the batter abnormal temperature?
You could get a new 1 for sure if you report it
@@DreThePlug almost 2 years old now and i experience this problem yesterday.
Mann yea i think the warrantees is just 1 year but I'll contact them
@@DreThePlug i just checked my receipt and it's already 2 and 3 months old now and the warranty is 2 years. Time flies so fast. I guess, replacing the battery will do the trick.
Sounds like the only way smh
THANK YOU!!!
Welcome homie!
Which step worked for you?
Dude can I use the Samsung S10 fast charger usb c to charge the phones?
Yes i use it for mine!
@@DreThePlug Thanks dude you rock!
@@JM.COSMIC welcome
My xm3 last around 24-26 hours should I return them or am I tripping nice video btw
Welcome man
That's normal operation hours so you're just fine, the rating of 28 hours is the headset being used at 50 to 60% volume.. it's just like a mpg test with a car, give 2 different people the same vehicle and I guarantee you they will have completely different gas mileage, it's all about how the device / product is used lol
@@yourtubernoob right it makes alot of sense
I I just charged mine for 2 hours and I’ve only been listening to music for an hour at 50% volume with the noise canceling on and it already went down by 10% battery is this normal?
Nathan Ortega naw fam get ur shit returned refund whatever cause it’s suppose to last 28
My headset think they are at 0% even tho they are fully charged... I have tried every reset, still does not work.
I will factory reset them
Man you're an engineer why not tell us how to fix the change the battery
Or get it replaced free for Free.99
guys! help me please 🙆🏻♂️my Sony wh-h900n doesn't wanna charge... knowing that I've done the reset many times but still not charging the light would stay on for 30 second max n then goes off 🤦🏼♂️
When i plug it in for charging the red light is not turning on that used to turn on earlier! Please help
I'll contact Sony if these steps didn't work
I had this same issue. Mine would not charge, the light comes on for seconds then turns off. The factory reset seems to have worked for me ☺️
Nice!!!
Please do wh-ch510 sony headphones won't charge
how do i know when my headsets are charging i just bought them few days ago they just now died
It you press the power button it tells you the %
Funny enough my headphones dont charge with the cable they came with, but they do charge off of the cable that came with my one plus 7t.
The charger is defective you can get a new one if you contact them
@@DreThePlug Gotcha thanks man. The funny thing is the charger that came with my Sony's charge my raycon earbuds car but not my headphones. Kinda weird lol. I have the sony xb900n's.
@@RexGoesFishing Ill send them in and get a new charger
It worked bro thanks
Welcome!
My headphones won’t factory reset and they don’t turn on....
Ill contact sony and get new ones for free asap like I did
Thank you....saved my day💕
Welcome!!!
It works.. thanks m8
Welcome welcome
Hey man thanks a lot for the help, this fixed the issue w charging right away for me, I had to hard restart the headphones tho. Have you noticed if this is a reoccurring problem?
I just got new ones for free from sony
It work the first time.
Aye perfect!
I tried to contact Sony customer service but they axed me and now I'm as dead as my Sony headphones.
Can I plug my headphones to 220v is it a problem or not ?
i dont think so
Thanks! solved it
Welcome !
Thanks 😊
👌🏽👌🏽👌🏽
Should the red light blink continuously when charging my sonyxm3 headsets ?
Thank you 😊
Welcome🔥🔥🔥
Thanks so mushhh
Mushhh ?
Welcome!
THANKSS!!!!
Welcome🔥🔥🔥
I cant Even turn on My headset, and I just got it
Just follow the steps and contact Sony you'll be able to get new ones 4sure
@@DreThePlug okay thanks
@@aacgaming9898 welcome!