With the ZX you really don't want to be pedalling without the battery! Only one gear and a heavy bike equals a real pain! And now I'm currently on my second battery malfunction and I receive no help whatsoever from Super73. They really are amazing bikes but customer service and support is pretty much non existent!
I actually want this bike. But after looking into it a bit more, it seems once you recieved the bike, its gonna be a struggle if you break any parts and needs customer service which kinda sucks.
Actually, I own an S2. My motor had some real issues and I sent it back under warranty and they sent me a nice new V3 motor. The customer service was excellent, maybe the best I've had in a real long time. They would get back to you in around 1 working day or less. Very impressed.
You are right to worry! They're great bikes and fun to ride but once it's yours you are pretty much on your own! My first issue came about a year after buying one I emailed thier customer service and it took about a week or so to hear back. And all they said was take it to the store you bought it from, which is a City a fair way away meaning logistically it was going to be easier and cheaper for me to find a local business that can fix electric bikes. Now about four months on from that I've got another issue!
This is normal :) The charger will automatically turn off when your battery is fully charged. It's always best to keep the charger on the floor or not placed on top of something while charging.
Weird i always learned to not charge al the time if its not necessary, lets say i still have 80% I normally dont charge my bikes because i was told thats bad
l'entretien de votre batterie voici quelques trucs et astuces -la première chose que vous devez faire est de charger votre batterie de votre vélo -et cela contribue à la santé de votre batterie -et vous devez mettre votre batterie sur votre vélo correctement et qu'il est bien et fermement dessus -si votre batterie tombe au sol et éclate, vous devez la remplacer -batterie au lithium toujours complètement chargée même après un court trajet -la batterie laissant votre niveau bas tout le temps vous posera généralement des problèmes de charge,,alors gardez votre batterie pleine autant que vous le pouvez 🔌 -et ne gardez pas non plus votre batterie dans le chargeur pendant des heures après des heures, réglez une horloge avec l'heure à laquelle vous pouvez voir qu'elle est chargée 🕕🔋 -et lorsque vous utilisez le vélo en hiver, il vaut mieux que votre batterie soit laissée à température ambiante à la maison, et aussi à très haute température est également dangereux pour votre batterie, lorsque vous la chargez -et au retour d'un trajet, il est préférable d'attendre 30 min avant de recharger -et lorsque vous retirez la batterie de votre vélo, elle ne doit pas être immergée dans l'eau, vous pouvez également utiliser un nettoyant pour contacts pour rendre les fiches de contact propres et sèches -n'ouvrez jamais vos batterie car c'est très dangereux et peut exploser et prendre feu -et si vous avez des problèmes avec votre batterie ou autre chose, consultez le vendeur d'où vient votre vélo -si vous avez maintenant un accident avec votre vélo, il est possible que votre batterie soit endommagée et consultez votre vendeur -et si vous rangez votre batterie, il est préférable dans un local frais -et si vous n'utilisez pas votre vélo pendant un certain temps il vaut mieux recharger votre batterie à 60% A 80% et il dit merci d'avoir regardé, aimé et abonnez-vous pour plus de vidéo 👊😜👍⚡🤙
Is it normal for the battery to only charge up to a maximum of 98% ? Since day 1 it has never reached 100%. Is that an issue with the 2a charger or battery, or is that just normal?
For some odd reason, I started having the same issue. I found a quick solution for it. People usually charge their batteries off their bikes for convenience. The cell batteries forgets that it needs to charge to %100 smh The way to reset the batteries cells is to charge the batteries while is on the bike not off the bike. You don't have to do it all the time. Just when the batteries forget to charge all the way up to %100
I thought lithium batteries shouldn’t be charged to 100% on a regular basis? What I’ve always read is to always keep your charge between 20-80% and only charge to 100% when you really need IE for long rides
Hey Nima! There is no harm in topping up your battery to 100% especially for everyday commuters. What you absolutely want to avoid is keeping your battery stored for a long period of time at 100% or below 20%, this will almost certainly degrade the battery.
hi how I can replace damaged lock on battery, someone tries to still my battery but only damaged front outside part of the lock and make key hole bigger and look bad and is not protected from water anymore I guess. How to replace this part
@@TyXtra I dnt think about the decision I took when I decided to purchase one I just did. I have my RX since April this year. Owning an RX has woken my appetite for business within the biking industry. I have become way more knowledgeable of how bikes work and it has been a smooth ride since.
Hi there I have s2 and I was riding today and the battery just went off at 24% I was shocked and it went straight to 0% so i had to carry it and then as soon as I got home I started charging it. Now it’s charging properly. But my main concern is that once the battery goes off, it will shorten the battery life which I am worried about. It just went off once. Do u have any advices that I can refer to ? I usually charge it up to 80% but after watching your video i will make sure to charge them fully after even the small rides.
As mentioned in the video it's always important to keep your battery charged up and to avoid riding your battery to empty. If you have any questions or concerns regarding your battery feel free to contact our technical support team⚡🙌 eusupport.super73.com/hc/en-us/requests/new
Hi I have a super 73 black s2 and when I put the battery in but it doesn’t turn on but sometimes it turns on for like a few second then it turns of and the battery is charged fully, also when I turn on the power button it lights up but the rest of the bike isn’t on so can someone please help me
@@seekingsuccess1 leasing the bike so haven't paid anything. the guy from the store said it will at least be another month of waiting.. super73 deliveries in europe are a disaster.
@@jornjanssen90 you better of robbing somebody for one, is not that hard 😆 I’m joking. I can’t Imagine waiting that long for anything else but Jesus’s second coming 😆 anywho best luck getting your bike.
I just bought a RX today and these tips are very useful - thanks for this video guys at Super 73
🙌
I've been saying this from day one! Battery the most important part of the bike. ⚡⚡⚡
I can peddle without the battery 😂
@@seekingsuccess1 lol so can I but I would have got a normal bike if I wanted to pedal without any assistance 😉😉😉😉
Preach!🙌⚡
With the ZX you really don't want to be pedalling without the battery! Only one gear and a heavy bike equals a real pain! And now I'm currently on my second battery malfunction and I receive no help whatsoever from Super73. They really are amazing bikes but customer service and support is pretty much non existent!
Most expensive
A few of these tips I had no idea about. Thanks for the info!
We're here to inform 🙌⚡
this is very helpful info! thanks for posting this !!
This was super helpful! Didnt know it was good to keep it at full charge. I thought it was best practice to fully drain then charge. Thanks!
Happy to help!!!
I actually want this bike. But after looking into it a bit more, it seems once you recieved the bike, its gonna be a struggle if you break any parts and needs customer service which kinda sucks.
Actually, I own an S2. My motor had some real issues and I sent it back under warranty and they sent me a nice new V3 motor. The customer service was excellent, maybe the best I've had in a real long time. They would get back to you in around 1 working day or less. Very impressed.
You are right to worry! They're great bikes and fun to ride but once it's yours you are pretty much on your own! My first issue came about a year after buying one I emailed thier customer service and it took about a week or so to hear back. And all they said was take it to the store you bought it from, which is a City a fair way away meaning logistically it was going to be easier and cheaper for me to find a local business that can fix electric bikes. Now about four months on from that I've got another issue!
My charger gets pretty hot is this normal?
This is normal :) The charger will automatically turn off when your battery is fully charged. It's always best to keep the charger on the floor or not placed on top of something while charging.
Weird i always learned to not charge al the time if its not necessary, lets say i still have 80% I normally dont charge my bikes because i was told thats bad
What’s considered an extended period of time? (Referencing a timeframe of not using the bike) than at! Great tips!💪🏼
They say 6 to 8 hrs first charge, is that right? Or once it’s green even if it took like 3-4 hrs? Please let me know 🙏🏻
Please in french 🇫🇷⚡️
l'entretien de votre batterie
voici quelques trucs et astuces
-la première chose que vous devez faire est de charger votre batterie de votre vélo
-et cela contribue à la santé de votre batterie
-et vous devez mettre votre batterie sur votre vélo correctement et qu'il est bien et fermement dessus
-si votre batterie tombe au sol et éclate, vous devez la remplacer
-batterie au lithium toujours complètement chargée même après un court trajet
-la batterie laissant votre niveau bas tout le temps vous posera généralement des problèmes de charge,,alors gardez votre batterie pleine autant que vous le pouvez 🔌
-et ne gardez pas non plus votre batterie dans le chargeur pendant des heures après des heures, réglez une horloge avec l'heure à laquelle vous pouvez voir qu'elle est chargée 🕕🔋
-et lorsque vous utilisez le vélo en hiver, il vaut mieux que votre batterie soit laissée à température ambiante à la maison, et aussi à très haute température est également dangereux pour votre batterie, lorsque vous la chargez
-et au retour d'un trajet, il est préférable d'attendre 30 min avant de recharger
-et lorsque vous retirez la batterie de votre vélo, elle ne doit pas être immergée dans l'eau, vous pouvez également utiliser un nettoyant pour contacts pour rendre les fiches de contact propres et sèches
-n'ouvrez jamais vos batterie car c'est très dangereux et peut exploser et prendre feu
-et si vous avez des problèmes avec votre batterie ou autre chose, consultez le vendeur d'où vient votre vélo
-si vous avez maintenant un accident avec votre vélo, il est possible que votre batterie soit endommagée et consultez votre vendeur
-et si vous rangez votre batterie, il est préférable dans un local frais
-et si vous n'utilisez pas votre vélo pendant un certain temps il vaut mieux recharger votre batterie à 60% A 80%
et il dit merci d'avoir regardé, aimé et abonnez-vous pour plus de vidéo 👊😜👍⚡🤙
Is it normal for the battery to only charge up to a maximum of 98% ? Since day 1 it has never reached 100%. Is that an issue with the 2a charger or battery, or is that just normal?
That is not normal whatsoever 😂 contact super73 instead of having random people give your random answers 😅
Hey! Feel free to contact our technical support team and they'll be able to help you out ⚡eusupport.super73.com/hc/en-us/requests/new
For some odd reason, I started having the same issue. I found a quick solution for it. People usually charge their batteries off their bikes for convenience. The cell batteries forgets that it needs to charge to %100 smh The way to reset the batteries cells is to charge the batteries while is on the bike not off the bike. You don't have to do it all the time. Just when the batteries forget to charge all the way up to %100
@@seekingsuccess1 I charge my battery on the bike 99% of the time.
@@patrickparamore3031 damn that sucks! If you find a solution for it. Let me knw pls
I thought lithium batteries shouldn’t be charged to 100% on a regular basis? What I’ve always read is to always keep your charge between 20-80% and only charge to 100% when you really need IE for long rides
Hey Nima! There is no harm in topping up your battery to 100% especially for everyday commuters. What you absolutely want to avoid is keeping your battery stored for a long period of time at 100% or below 20%, this will almost certainly degrade the battery.
hi how I can replace damaged lock on battery, someone tries to still my battery but only damaged front outside part of the lock and make key hole bigger and look bad and is not protected from water anymore I guess. How to replace this part
Have you had any cracks in the frame after riding the RX for a long time?
My battery was slipping off today that was annoying it doesnt click or anything how do i fix that issue
A super73 is my dream 😢
Very ambitious lol it was my dream too until I bought one. The cool factor is definitely and that’s it lol
Bro I was feeling like that back in 2017 then I said F it and brought one! I was the best decision I've ever made and never looked back 🔥
@@TyXtra I dnt think about the decision I took when I decided to purchase one I just did. I have my RX since April this year. Owning an RX has woken my appetite for business within the biking industry. I have become way more knowledgeable of how bikes work and it has been a smooth ride since.
@@seekingsuccess1 very dope! see that what I like to hear. Very happy for you bro
"Don't let your dreams be dreams!" - Shia Labeouf
Hi there I have s2 and I was riding today and the battery just went off at 24% I was shocked and it went straight to 0% so i had to carry it and then as soon as I got home I started charging it. Now it’s charging properly. But my main concern is that once the battery goes off, it will shorten the battery life which I am worried about. It just went off once. Do u have any advices that I can refer to ?
I usually charge it up to 80% but after watching your video i will make sure to charge them fully after even the small rides.
As mentioned in the video it's always important to keep your battery charged up and to avoid riding your battery to empty. If you have any questions or concerns regarding your battery feel free to contact our technical support team⚡🙌 eusupport.super73.com/hc/en-us/requests/new
@@SUPER73Europe thank you. 🙏🏻🙏🏻
Hi I have a super 73 black s2 and when I put the battery in but it doesn’t turn on but sometimes it turns on for like a few second then it turns of and the battery is charged fully, also when I turn on the power button it lights up but the rest of the bike isn’t on so can someone please help me
Perfect Add" :)
My bike has play in the crank, how to I fix it?
Read your manual guys, more important info in there that isn't mentioned here.
Where should I buy a stock charger for the zx
How do I know when it is fully charged?
The display will show 100 and the charger will shut off.
Guys if I’m only doing 8 miles aday on a rx, would it not be best to run a few days then fully charge?
Ideally you'll want to keep the battery topped up or around 80% everyday.
when are the black S2's arriving? already been waiting for 5 months now...
Damn you got some patience 😂😂😂 you know that while your bike is on the way the make money of your money 💰 asked them for some compensation sheesh
@@seekingsuccess1 leasing the bike so haven't paid anything. the guy from the store said it will at least be another month of waiting.. super73 deliveries in europe are a disaster.
@@jornjanssen90 you better of robbing somebody for one, is not that hard 😆 I’m joking. I can’t Imagine waiting that long for anything else but Jesus’s second coming 😆 anywho best luck getting your bike.
Hey! That doesn't sound right. Contact our customer support and they'll be able to help you out ⚡eu.super73.com/pages/contact-super73
That’s all you got?? Sheesh how much was the production cost for such video ???
€73 I think 😉
i cant wait for my red eye to come.
Redeye??
@@TyXtra its A Limited Edition s2 eu version... And I used Ur code For the 100€ discount So thanks For that 😄
@@haroldsorza1928 Ohh wasn't aware of redeye lol and thanks again for using my code 🤟🏾🤟🏾
I'll just leave this here😉 eu.super73.com/collections/s-series/products/super73-s2-red-eye-limited-edition
It's gonna be worth the wait 🙌
so much things to do wtf
Battery maintenance is key to keep you on the road happy and riding ⚡🙌