[LG Refrigerators] Enabling Wi-Fi & The LG Thinq App For A Compatible LG Refrigerator
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- Опубликовано: 1 окт 2024
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Good morning I have a great idea for your ThinQ refrigerator software development team. I need to be able to program the ice makers to not make ice between a set start time and end time so the ice makers will not call for water during water softener regeneration. Remember me when LG makes millions of dollars off of this amazing Innovative idea!
This doesn’t work
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Perfect example of how a video can be a waste of time ! A few words, drawings would be easier, shorter, and no time wasted ! AND PLEASE METRIC ONLY ! NO SMART PEOPLE USUE CRAPPY INCH OZ? LBS !!!!
Hi, JP! We agree that a diagram and a brief explanation could definitely be beneficial for anyone that's in a hurry, but still wants to experience all the extra convenience of ThinQ; if you could please leave your feedback on the link below, your ideas just might come to life! As for the units of measurements, this video was posted on the LG USA Support channel, and the majority of the USA uses imperial measurements, so this video was likely made with that in mind. Please feel free to reach out to any of our social media pages @LGUSSupport if there's every anything we can help you with; it'll be our pleasure to help, and we're only a DM away! spr.ly/6052OBjgE ^Ian
@@LGUSASupport Metric is legal in the US, educated people, engineers, MDs, all scientists use it. I never met someone who could really use inch, oz, pounds etc.... WHen I see scales in pound, I ask for ounces, they can't serve me because their scale is in pound and decimal pound etc.... All LG products are designed in metric (otherwise nobody would buy them because they would fail :) ). You should at least display normal units in captions. I came to this video as first choice when searching how to set up a new LG fridge. I didn't expect an answer as it was one year old , in fact didn't notice it was US LG ! Note, I went directly to the app and it was OK.
My modem is 5.0 ghz. I can’t connect to the thin q app. It says “ no internet connection”. Tried restarting modem without success.It would have been nice to see the functions of my frig and what the temperature really is instead of what it is set at but oh well. I can connect everything else in my house to WiFi without issue so it’s something with LG.
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Did they end up helping you with that
@@Master-uv7ne No. Apparently nothing they can do. I just bought thermometers for my fridge and freezer so I can see what the actual temp is.
Unbelievably stupid app and implementation. Appears to have been dreamed up by an 11-year-old who failed all the school modules on basic wireless networking. Buyer beware.
Hi there! At LG, we highly value your feedback. We constantly endeavor to innovate and enhance your experience with the ThinQ app. If you have any questions or need help, we encourage you to contact us on social media at @LGUSSupport, including your contact information in your message. ^Anthony
What is the default password to the LG_smart_fridge_E18B network?
Hi, Brynolf! The default password will be the last 4 characters of the network the unit was originally connected to; please be sure to let us know if this helped, and if you need any further assistance, we're available via DM @LGUSSupport on any of our social media platforms! ^Ian
Thank you for this info. However, I could hardly hear the narrator's voice over the din of the awful background music. Please find a professional to make your videos who knows how to adjust the volume of background music on the recordings. Better yet ask Google to develop a feature which can cut out the music track so that we can all comprehend what is actually being said....I love music, but this does not help one bit!
I was wondering how to disconnect and remove the wifi from the fridge all together.
Welcome to our Social Media page. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (facebook.com/LGUSA/), and we would be happy to assist you further. Thank you.
The app is asking me for the password for my LG refrigerator wifi to connect to it. I never got a password for it. Where do you get it?
Hi, Kevin. Thank you for bringing this issue to our attention. We'd love to assist you on this. Kindly send us a private message through @LGUSSupport on Facebook or X. We'll be waiting for you. ^Danee
When I press and hold the WiFi button on my refrigerator, it does not flash as noted in the instructions. I pressed the button with the lock on and off of the refrigerator and neither option worked. Now, what do I do?
Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. ^Angelica
We are passing by to check on your case and if there is anything else we can assist you with Please reach to us through our social media platforms :
facebook.com/LGUSSupport
twitter.com/lgussupport
Should you have any other questions or concerns, please feel free to reach out again, and we'll be happy to assist to you. ^Angelica
Does GL-C252SLBB support LG Thinq application?
Hi there! Thank you for your inquiry regarding your question if the GL-C252SLBB does support ThinQ. Upon checking here, the model you have provided is in LG East Africa, and if that is the case, we recommend reaching out to LG Africa. You can contact our team here: www.lg.com/eastafrica/support. -Ken
I have a older lg fridge that is wifi but does not have a wifi button to press. How do I connect it to the app?
Hi, Good Morning, Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message. Thank you. *Leah
@@LGUSASupportI have Model LMWS27626s and it has the Smart Diagnosis logo, but no WiFi button, help.
This was a expensive mistake
Hi, there. We truly value your feedback and understand how frustrating it can be when a product doesn’t meet expectations. Please know that your satisfaction is our top priority.
If you could provide more details about your experience, we would be happy to assist you further and explore potential solutions. Please send us a private message on Facebook or X (Twitter) for further assistance. `Liz
If you forget the LG wifi password how to reset
Thumbnail dekh kar laga ki Dhruv Rathee ki lugai hai ..😂😂
Not flasing led light
I’m trying more then 30 seconds not working?
Hey there, we appreciate you reaching out to us with this question. Which flashing light are you referring to? If you could send us a private message on social media @LGUSSupport and give us your contact details, model, and serial number, we would be happy to help you further. Thank you! ^Anthony
@@LGUSASupport GL-T412VPZX/
@@LGUSASupportpasword
They missed few steps😊
Is there anyway to turn off the refrigerator's WiFi?
Hi! Yes, there is. Once you've gone through the steps in the video to register and connect your refridgerator to the ThinQ app, you'd open the application and tap the menu icon in the top left corner. From here tap the refrigerator option then tap settings icon in the top right corner of the screen. Tap the Wi-Fi option and Tap 'Off.' Should you have trouble doing this and need further assistance, please let us know by replying here with your fridge model number! Feel free to send us a PM on Facebook or a DM on Twitter for further assistance as well! Our handle for both platforms is @LGUSSSupport. ^Chris
spr.ly/6053P3lUT
How do i get the password
HI there. We want to make sure that your concerns gets addressed by us through here. If we may ask, what troubleshooting steps have you attempted to getting your password on your end? ^Anthony
How do I manually change the temp without wifi?
Hi, Down for Whatever. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
I'm so hyped for craft ice tomorow
Hi, David seitz. So we can better assist with your issue please contact LG Customer Support by any of the below options:
Live Chat: www.lg.com/us/support/chatbot
Email: www.lg.com/us/support/email-appointment
Facebook Messenger: facebook.com/LGUSA/
Twitter: @LGUSSupport
^Diane
How do I turn off the wifi on my refrigerator, it’s interfering with my other devices.
Hello, we sincerely appreciate your concern here. Kindly send us a private message so that we can assist you promptly and effectively.
-Renzo
@@LGUSASupport I need to know the same. How do I send a private message