Establishing Synergy Across Your Omnichannel Strategy - Reuters Customer Service & Experience USA 22

In the fast-paced, digital landscape, it is business-critical that your organization understands how to develop, implement, and refine digital channels that offer convenience and efficacy to your customers. Karl Fischer, Managing Director, CX Transformation at DecisivEdge discusses why it is critical for organizations to establish and build synergies across all your digital channels.
At Reuters Events Marketing & CX: Customer Service & Experience 2022, DecisivEdge with senior leaders from the world’s biggest and most influential brands shared actionable insights, real-world benchmarks and organizational strategies that will enable you to empower your service agents, automate intelligently, and provide a frictionless Customer Experience from first contact to post-purchase and beyond.
Are you looking to improve your census and customer satisfaction by streamlining your customer experience? We can help you accomplish this by leveraging data insights, streamlining your workflows, and ensuring your technology silos are integrated and work seamlessly.
For more details about DecisivEdge's CX Transformation Capabilities visit - www.decisivedg...
LinkedIn - / deci. .
Twitter - / decisivedge
DecisivEdge is a Five9 Global Systems Integrator Partner - www.decisivedg...
Maximize and Enhance Your Salesforce Investment with DecisivEdge - www.decisivedg...
#digitaltransformation #userexperience #customerexperience