Hi I'm Ariful Islam leeton im software engineer and members of the international organization who and members of the international telecommunications and investors public and private sector
Using stock outperformance as a measure of CX? Really? What a crock of $h%t! This is how BS is spread. And, oh her example of customer experience is Uber. How fantastic!
Her point was that investing in customer experience is profitable and has a great impact on the company's performance. She didn't say stock performance is a measure of CX but rather there is a correlation between great CX and stock performance which means that companies need to invest more in CX.
Insightful presentation 🙌🤩🎯 The 3 Es : Effective / Easy & Enjoyable 👌
Well done - interesting presentation.
Hi I'm Ariful Islam leeton im software engineer and members of the international organization who and members of the international telecommunications and investors public and private sector
The full-proof formula to master CX strategy - Well explained by Rajat Chawla on Engati CX : ruclips.net/video/9ast_p_dEyw/видео.html
Using stock outperformance as a measure of CX? Really? What a crock of $h%t! This is how BS is spread. And, oh her example of customer experience is Uber. How fantastic!
Her point was that investing in customer experience is profitable and has a great impact on the company's performance. She didn't say stock performance is a measure of CX but rather there is a correlation between great CX and stock performance which means that companies need to invest more in CX.