The Secret Way To Use “Why” & “No” in Your Next Negotiation | Chris Voss

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  • Опубликовано: 28 сен 2024
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    Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
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Комментарии • 59

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Год назад +13

    It seems like some of clips here were already shown in you other videos. Are you against adding new scenarios and more role playing in other life situations?

  • @leslieaharden6183
    @leslieaharden6183 Год назад +2

    Thanks! I have shared many BlackSwan videos w friends and family. Recently had to get someone who was very sick to stop being stubborn and get out of bed and go to the medical center... have had this happen before in which after many rounds of arguing, including angry voices etc the person finally got up and I was able to take him to hospital (Covid, fever, etc.) This time, I remembered "Are you opposed to..." and used the BlackSwan method. After a loooooong silence, the person struggled to sit up--and went w me to see the doctor. No argument's. Thank you...

    • @TampaBayRealEstateMarket
      @TampaBayRealEstateMarket Год назад

      ❤a aaaa❤❤😊😊😊😊😊a😊😊😊😊😊a

    • @NegotiationMastery
      @NegotiationMastery  Год назад

      Wow! That's incredible I'm so glad you were able to get them to the medical center! Thank you so much for sharing and being a loyal supporter.

  • @juliehedges999
    @juliehedges999 Год назад +2

    Dayam - This is super interesting and mind blowing.

    • @TheKitchenerLeslie
      @TheKitchenerLeslie Год назад +1

      This dude changed how I sell and I became superhuman. Study him closely.

    • @NegotiationMastery
      @NegotiationMastery  Год назад

      Glad you liked it! For more content check out our website www.blackswanltd.com

  • @MichaelVance-el5mz
    @MichaelVance-el5mz 17 дней назад

    When does it matter more
    To me??? ALWAYS!!

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Год назад +1

    It looks like you presented me with a challenge here. I am thinking the best way to translate these questions when I practice with family in my native language.

  • @shanggorilla
    @shanggorilla Месяц назад

    Thank you... for not wearing headphone while sitting at a table across from another person so you can hear the conversation.

  • @lorellamessana2346
    @lorellamessana2346 10 месяцев назад

    Like Love Like example

  • @jaigaines
    @jaigaines Год назад

    How can I get this done for you?
    Do you think blahdie, blahdie is a bad idea?

  • @eugenetswong
    @eugenetswong Год назад +1

    For 31:44 and 40:40, let's practise converting yes-questions to no-questions by posting the questions as a reply to this comment.

    • @eugenetswong
      @eugenetswong Год назад

      Would it be inconsiderate to weaker members of the community if we tweaked our practises and methods this way?

    • @eugenetswong
      @eugenetswong Год назад

      Has anybody commented on this idea?

    • @eugenetswong
      @eugenetswong Год назад

      "Does that make sense?" changed to "Does that seem bad?"

    • @eugenetswong
      @eugenetswong Год назад

      "Do you think that this could help your organization?" becomes "Do you think that this could cause discomfort to your organization?"

    • @eugenetswong
      @eugenetswong Год назад

      "Is this what you were thinking?" becomes "Were you hesitating about this?".

  • @marcellocuoco6192
    @marcellocuoco6192 Год назад

    Valeu!

    • @NegotiationMastery
      @NegotiationMastery  Год назад

      You are Amazing! Thank you so much for being a loyal supporter! Please check out our website www.blackswanltd.com I'm sure you will find even more value there.

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Год назад +2

    I need a practice buddy. Is anyone here against practing with me on video?

    • @eugenetswong
      @eugenetswong Год назад +2

      I'm not against it. 😀 What do you want to practise?

    • @nichegoseberazdvatri
      @nichegoseberazdvatri Год назад +1

      @@eugenetswong I'd love to practice some responses after initial rejection or push back for job offer, salary offer or getting nowhere with customer service. When is a good time?

    • @eugenetswong
      @eugenetswong Год назад +2

      @@nichegoseberazdvatri I'm not sure about a good time. Maybe in the morning?
      What time zone are you in? I'm in Pacific time.
      I think that a better option is to just practise in this comment thread. We could practise each of those things? In real life, seeing body language is important, but for practise, it's more about practising your responses and discovering new responses. I'm supposed to be impossible to deal with, anyways.

    • @deshyvin
      @deshyvin Год назад +1

      @@nichegoseberazdvatri I'm not sure this proposal is a good fit for the position, why should we consider forwarding into a new emplacement?

    • @nichegoseberazdvatri
      @nichegoseberazdvatri Год назад

      @@deshyvin It looks like you are thinking about something here. What concerns do you have about me being the right candidate for this position?

  • @poobum9857
    @poobum9857 Год назад

    i would guess his voice or tone might send some to sleep .. interesting stuff though.. a little bit Ron Willingham, Steven Kotler , Zig Zigler

  • @lorellamessana2346
    @lorellamessana2346 10 месяцев назад

    😂🎉

  • @eugenetswong
    @eugenetswong Год назад +8

    Here are time stamps and notes for those moments. These parts of the video will help us to practise.
    19:06 thought shaping questions definition, and old purpose, and new purpose
    20:59 Review Of LMP: Label; Mirror; Paraphrase
    22:06 How To Deal With Boss, When How-Questions Don't Bring Progress
    27:08 Dealing With A Cut-Throat Negotiator
    31:44 examples of yes-questions vs. no-questions
    40:40 Exercise: Convert These Yes-Questions To No-Questions
    55:30 Tip: "How am I supposed to do that?" should be asked twice , if not thrice.
    58:02 What They Are Really Saying/Doing, When They Push Back
    * "I want a car in 60 seconds."
    * "No."

    • @GMacII
      @GMacII Год назад

      You're doing God's work. Thank you!

    • @eugenetswong
      @eugenetswong Год назад

      @@GMacII Thank you, sir!
      If you ever want to practise negotiating with me and another person via video conferencing, then let me know.

  • @Sanaki_Ahir
    @Sanaki_Ahir 5 месяцев назад

    Some of the video clips have very bad quality
    Seems like you people don't care about video quality

  • @lorellamessana2346
    @lorellamessana2346 10 месяцев назад

    Exsample is wrong sssssssssssssssss

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Год назад +1

    You would be surprised as to how many people misunderstand then no oriented questions. I've been in situations where I need to have a meeting with someone and I've already used the no-oriented questions. After saying no, I scheduled a meeting and the person comes back to me and says no today is not a good time. There is nothing more frustrating than that

  • @travv88
    @travv88 Год назад +1

    You know what I just used a "no" orientated line of questioning and realized how powerful it was. It was a very personal and controversial conversation so I cannot give an example here, but let me say it really displays the power of "no". Show the negative, "hey you don't want this right?" "no" and then you present what you consider the dichotomy to this.

  • @lorellamessana2346
    @lorellamessana2346 10 месяцев назад

    For exsample . How do you it?

  • @lorellamessana2346
    @lorellamessana2346 10 месяцев назад

    Who , When , what, Where

  • @lorellamessana2346
    @lorellamessana2346 10 месяцев назад

    Example

  • @GCInvesting
    @GCInvesting Год назад +1

    Love the tips of using why! Happy New Year!

  • @jeffreylonghr
    @jeffreylonghr Год назад

    This is freaking insane!!! Yup 5 secounds in and I am already saying becuase 99.9% of the time its not life or death your the 0.99% it has to work so people will listen. And I just posted lol.

  • @toms1197
    @toms1197 Год назад

    Yes is like the bait on a hook. There are millions of examples in the animal and plant kingdom of this. Anything that lures prey gets them to viscerally say yes, I want that thing which causes prey to be eaten. It's how humans trap animals with a lure of some sort. When humans are fighting, one will give the other one an apparent opening that appears to be a vulnerability, so they think they've got the guy, but it's a trap. He is just luring them in for the kaboom.

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Год назад

    I really like the exercise questions. I have homework to do. Please more exercises.

    • @eugenetswong
      @eugenetswong Год назад +1

      Hi.
      I posted time stamps for this video, so that we review it while we practise.
      ruclips.net/video/ryniNKUtLsg/видео.html&lc=UgyCKYNNrpvU-G2HEe14AaABAg

  • @raymondzhu5272
    @raymondzhu5272 Год назад

    I appreciate you sharing this information and free of cost. I will study and utilize it well in my life.

    • @NegotiationMastery
      @NegotiationMastery  Год назад

      No problem please LIKE and SHARE We really appreciate your support. Thank you!

  • @conradjones635
    @conradjones635 Год назад

    Happy New Year CV!!