Samsung Ice Maker Forced Defrost
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- Опубликовано: 20 мар 2023
- Samsung is famous for the ice maker in their French door style refrigerators getting caked with ice inside. Their is a major design flaw that is letting warm air seep inside the ice box which then causes frost to build up. There are other videos out there on how to fix that problem, but this one will show you how to force the ice maker into a "defrost" mode that heats up the ice box to melt the frost and allow you to start making ice again..
Видеоклипы
Well done video that addresses a symptom of an issue. The root cause for the ice accumulation to begin with is the ice chute flapper spring behind the dispenser bezel weakens over time and the ice chute door seal leaks. This allows moist 74 F room air into the 0-10F ice box where it freezes and eventually stops ice production. One can test this by pouring a small amount of water with door open down the back of the chute to see if the seal is holding without leaking. The solution is to remove the ice chute flapper located behind the dispenser bezel (see youtube videos). Rather than buy a new flapper/spring mechanism, I simply removed the flapper return spring, added one more turn to increase the spring force beyond original before reinstaling and voila, the flapper now seals properly and little to no humid room air gets with a proper seal and there will be little to no ice crystal formation as you, me and thousands of others have experienced because of a marginal spring force design. Most think it's air leaking from the 36-39F fridge section including many appliance techs and Samsung so they try to RTV the Ice Box to seal there but it's worse as 74F moist room air is getting in wreaking havoc. Early evidence even suggested the seal wasn't working as consumers complained about water leaking out the chute door down the dispenser paddle and in some cases ruining their kitchen wood floors. If it couldn't seal water it wasn't sealing incoming air either and there has been a long running class action lawsuit over this issue. I've repaired mine and several others for $0.
Since I have replaced everything inside. Including the tape idea. Mine started freezing monthly again. Replaced tray again last summer. I will try the chute spring. Thanks for sharing!
Wow! Thanks for the tip on this fix and all of the detail. I will have to try it for sure!
Note: I don't recommend a replacement spring because to my knowledge Samsung hasn't figured that out and you may get another marginal spring that will start to fail in a year or less depending on ice chute usage. The more permanent solution is to add the extra turn to your existing one. It's a bit tricky to add the extra turn but well worth it. My personal one failed in 1 year but it's going on 3 years w/o ice crystal buildup since the spring repair. Samsung engineers added some new electronics for melting the ice crystals with an elaborate upgrade kit that are now standard on units built after 2018 but I'm a retired mechanical engineer with a background in design and believe the better solution for them was/is to increase the standard spring force.
They need to put these videos next to their products at the store. Do NOT buy Samsung appliances, especially the fridge! They all freeze up.
Their washers come apart themselves.
Tbf I wouldn't buy anything but a Whirlpool based Appliance. Kenmore has been known to use Samsung/LG, GE/Haier, Frigidaire/Electrolux for their innards and they are garbage-Look at the model number and part numbers and you will see who the oem is. Avoid Bosch, Fischer Paykel, Old Maytag/Admiral, Kenmore Oasis/Maytag Bravos/Whirlpool Cabrio rotor/stator "direct drive" bearing shaft models, their bearings fail really quick and leak onto the motor, plus the shafts tend to not come you and you wind up having to replace the tub on those washers.
We bought our house and it came with brand new Samsung fridge and dishwasher. Freezer door handle broke after two year, it would cost $400 to replace. Dishwasher motor crapped out after two years. Four years later, ice maker is leaking ice. Love their phone, I hate their appliances.
Thank you for posting this. You saved me a ton of money. Apparently, Samsung doesn't want us to know about this.
You are welcome! Glad it helped.
You've made me and my wife happy! This video is the best one out there for this issue. Samsung should be paying you a commission. You made such a professional video which gave us confidence in not only trying to fix the problem but we fixed it in two tries. THANK YOU SO MUCH!!!!!!
Or you can call SS and they will repair the unit no charge. The class action suit is over, they lost. Yea I thought it was not true either. My ice maker kept jamming and freezing. Called SS done, no charge.
If you have a lot of ice after the first defrost I put some hot water in a cheap squirt bottle and turned it to a heavy stream and melted the big chunks without any issue. I have had my Samsung for over 4 years and it never had any issues up until recently... I will probably not be going with another Samsung after having all these issues but cannot afford to buy a new fridge at the prices that they are asking.
Thank you for your video! It has helped me twice now!
Glad to see this! Happy defrosting!
This is the best one yet. And i've been doing this for a while Thank you so much for explaining that so well You are the best😅
Thanks so much!
Thanks for this video
It helps
I have also figured out how to do this. I just plan on going through the process every two or three weeks. First, I remove the ice bucket and place it in the freezer compartment to prevent the ice from melting. Then I put a towel in the bottom of the icemaker cabinet to collect all the ice and water. I normally have to go only two or three defrost cycles before it is clear enough to work for another two or three weeks. I do not worry about defrosting that last little lump way in the back, which is very difficult to get out.
Or you can call SS and they will repair the unit no charge. The class action suit is over, they lost. Yea I thought it was not true either. My ice maker kept jamming and freezing. Called SS done, no charge.
I am posting this to help you all who continue to have this issue with your icebox freezing up. I believe this is a simple permanent fix. This repair man appears to have found a simple fix for the issue. I would also recommend putting a piece of aluminum insulation on the outside of the ice box that sits inside the refrigerator. ruclips.net/video/ND-2Nkp1ItM/видео.html If this helps let me know. I would like to ask you all two questions. 1st Other than the ice maker issue has the Samsung refrigerator been a reliable refrigerator? 2nd) Can you please tell me if the ice maker in the bottom can be disabled. I want to remove the ice tray in the freeze and use that for our regular frozen foods? Here is the repair fix I found for the freeze box.
I have the same model, thanks for sharing!
You should post more videos about repairs etc
I hope you get success on here
Your video is good
Thanks! Just trying to give back to the community that I have gained so much from. I will make more videos in the future.
Very helpful
The very first sign of this in our Samsung was the ice chute freezing up, no ice would come out. The repaiman told us to pour really hot water through the chute and it clears it up. We did. It did.
In our fridge, anyway, once we stop it at this level it gets no further. It first happened 4 months affer we bought the fridge, which was two yeafs ago now. No recurrence yet
Or you can call SS and they will repair the unit no charge. The class action suit is over, they lost. Yea I thought it was not true either. My ice maker kept jamming and freezing. Called SS done, no charge.
Thanks. I simplify it by removing the ice bucket, place a dish towel to catch the thawing ice and water, then I use my wife's hair dryer, at max heat. About 10 minutes later it's all thawed out, including the stuborn ice in the back, top-right. I then turn off the heat function of the hair dryer to cool things down to near room temperature. Then I remove the dish towel, use a paper towel to wipe up any moisture, reinstall the ice tray and 4 hours later ice starts dropping. Please DO NOT use a heat gun. They get way too hot. Cheers
Or you can call SS and they will repair the unit no charge. The class action suit is over, they lost. Yea I thought it was not true either. My ice maker kept jamming and freezing. Called SS done, no charge.
I am posting this to help you all who continue to have this issue with your icebox freezing up. I believe this is a simple permanent fix. I ask in return if you can answer me a question. Can you please tell me if the ice maker in the bottom can be disabled. I want to remove the ice tray in the freeze and use that for our regular frozen foods? Here is the repair fix I found for the freeze box. This repair man appears to have found a simple fix for the issue. I would also recommend putting a piece of aluminum insulation on the outside of the ice box that sits inside the refrigerator. ruclips.net/video/ND-2Nkp1ItM/видео.html Let me know if it works?
my ice maker is on the door, does the defrost work the same way?
There is a flaw design with these. There are some gaps inside the Ice Maker that allow air in which forms condensation which freezes up the whole Ice Maker.
Fd mean full defrost for freezer and freshfood evaporater, not for ice maker. On 5:18 you can see still frozen coil and heater. Never use hair dryer - you will destroy the plastic. Just steam maker. To fix this issue need replace ice maker or use service kit if available, ice room fan if needed and fill all gaps around ice room with selicon . Check ice box gasket.
Thanks for the tech notes. I have a Samsung tech sheet that lists FD as "Force Defrost". It does also say that it is for both fridge and freezer with no mention of the ice maker. This does melt the ice in the ice maker though in my experience. In my video I mistakenly did not have the ice maker turned "off" so it was still trying to cool down. Maybe that is why you see ice on the coil?
Or you can call SS and they will repair the unit no charge. The class action suit is over, they lost. Yea I thought it was not true either. My ice maker kept jamming and freezing. Called SS done, no charge.
I am posting this to help you all who continue to have this issue with your icebox freezing up. I believe this is a simple permanent fix. I ask in return if you can answer me a question. Can you please tell me if the ice maker in the bottom can be disabled. I want to remove the ice tray in the freeze and use that for our regular frozen foods? Here is the repair fix I found for the freeze box. This repair man appears to have found a simple fix for the issue. I would also recommend putting a piece of aluminum insulation on the outside of the ice box that sits inside the refrigerator. ruclips.net/video/ND-2Nkp1ItM/видео.html Let me know if it works?
I have a Samsung fridge and never bothered about cleaning the freezer until now. (9 years)
It stopped making ice cubes and the inside is like Mount Everest. Lol
I am going through the defrost cycle to see if it starts working again. Hope this fixes the problem.
Did you have any luck? You likely would need numerous cycles to break up the ice jam that you describe.
Yes it worked. I ended up running few cycles followed by using hair dryer to melt the remaining ice which is faster. Now it’s fully clean and started making cubes again. 😅😅
I've seen another video were after they defrosted the ice make they used insulation tape to seal the edges of the unit. This should stop the warm air from entering the unit. Its simply a design flaw.
How do you turn that plug icon off. My freezer is not that cold
When you say it doesn't make ice, do you mean that it won't dispense ice out of the door? Or that it doesn't make ice at all? My Samsung seems to make ice and fills the bucket in the freezer itself but trying to dispense ice from the door is a bit of a futile effort. Also, I can't seem to pull my ice tray out (inside the fridge) I assume its frozen
My ice maker will make ice and then will go from not dispensing to not making any new ice. There is a mechanism inside the ice maker that dumps ice into the bucket. That mechanism ends up getting so caked that it won't work at all until I thaw it out. This is about a once per month job for me.
I was having trouble getting ice bucket out. To remove you need to gently and slightly lift the bucket as you pull it out. If it still won’t come out then may be frozen in place and hopefully will come out after first round of defrost.
@@susanroot1117 Yes the bucket should eventually come out but it might take a few cycles if it is really frozen solid in there. Remember to turn the ice maker "off" on the panel before starting a defrost cycle.
@@tsonflieth Thanks for the reply. I messed with it last night. First I dispensed all the ice I could from the door, then I was able to get it free but still had some ice blocking it from coming out. I ran a defrost cycle and it came out and there was no other ice build up. We hardly use the dispenser in the door but now thats its cleaned out it seems to be working much better.
I can't even get the drawer to come out. I ran 4 consecutive defrost cycles & it's still locked up. Any thoughts...?
I can only think that maybe you have not made sure the ice maker is turned "off"? If it is not it will keep the ice maker cold as you are trying to warm it up. I need to update this vide though. Samsung is now replacing all of these ice makers. A class action lawsuit was recently settled and they are replacing them under warranty. Call Samsung at 800-726-7864. They will send a local tech for the replacement. It was a pretty quick response and my ice maker is now frost free!
Can you turn the volume of the beep down while it is defrosting?
nope
Unfortunatley, no. Go take the dog for a walk or something to save your sanity.
What to do to a Samsung/LG, Sell it and get a Whirlpool with in Cabinet Icemaker.
Mine does not have a lighting button,any other options?
Here is info on other models. It was posted as a pinned post on the "C.L.S. All-In-One" channel
There are a couple different models of Samsung Refrigerators
that may have slightly different Forced Defrost activation settings so here is some other instructions if needed:
Samsung RF28 Defrost
To start a “force defrost” on a Samsung RF28 refrigerator, press and hold at the same time “energy saver” and “power freeze/freezer” for about 4 seconds. Then you should hear a “beep”, and the display would show “OFF”.
For manual defrost press and hold “energy saver” and “fridge/power cool” for 12 seconds. That would power the fridge off. If you press the “fridge/power cool” button, then it will switch to forced freeze mode.
If you press the same button again for 3 times, then it would switch to forced defrost mode.
Samsung RF263 Defrost
Press and hold “energy saver” and “fridge” buttons for 8 seconds. The display would power off. After that, press the “fridge” button four times, the refrigerator would switch to “Fd” mode (forced defrost).
Samsung RF263BEAESR Ice Maker Defrost
Press and hold “energy saver” and “fridge” buttons for 8 to 10 seconds. The display wold go bland and the fridge would beep. Press the “fridge” button four times, both the refrigerator and ice maker would switch to forced defrost mode (“Fd” on display ). You cannot defrost the ice maker separately.
Samsung RF263BEAESR Defrost
There is an “energy saver” button on the left from the front side of the fridge. And there is “fridge button” on the right side. Press and hold both buttons for about 8 seconds, the display would go blank. Press 4 times the fridge button until there is “Fd” on the display.
Samsung RF24FSEDBSR Defrost
Press and hold the “fridge” and “power save” buttons for about 8 seconds, then press the “fridge” button until there is a “Fd” on display. The fridge would beep until the defrosting process is completed.
Samsung RF23J9011SR Defrost
Press and hold the “cool select” and “freezer” buttons for about 8 seconds, then press any other button for 4 times to switch it to forced defrost mode. There should be “Fd” on display. The fridge would beep for 25 minutes after that, which is normal.
Samsung SRF680CDLS Defrost
Press and hold the “fridge” and “energy saver” buttons for about 8 seconds, then press the fridge button, until there is a “Fd” on the display. The forced defrost mode is on.
@@tsonflieth thanks sir,however mine is an RF28R7-351DT/AA. Your commands for RF28 CAN NOT BE COMPLETED
@@soyelmismo17 I am just a homeowner and not an expert on this. But I did some searching for your model number. It appears that you do not have a user interface panel like mine. It looks like you need to use the "SmartThings" app to connect to your refrigerator to run these diagnostic modes. See the end of the document at this link. manualsfile.com/product/7wysgwbs4.html#operations
@@tsonflieth will do thank you so much for you help.
59,000 views. You would think Samsung would realize this is an issue. The beeping is the issue or this would be ok to do every so often
Do u know why water got up there in the first place?
After we get all the ice melted it just freezes up again.
The frost is a result of warm air entering the ice maker because of a terrible design flaw. You can melt the frost but the frost comes back. The real fix is callinging Samsung at 800-726-7864. A class action lawsuit was recently settled and they are now replacing ice makers under warranty in most cases. Call them, the fix by the tech took 45 minutes and no frost in two months!
My ice maker has been replaced twice and it still happens. They should be fixing all of the refrigerators regardless if it’s under warranty or not. Unfortunately mine is no longer under warranty.
What should I do if the bucket doesn't open
You may need to go through two or three cycles of the process but the ice jam inside will eventually melt enough to pull the bucket out. Just be patient and allow some time. And make sure to turn the ice maker "off" before you start. Good luck!
Where does the water go when melting? Flood the fridge???
I've never had a flood problem. After a cycle or two the ice should warm up enough for you to start breaking off big pieces by hand to speed things up.
I use a steam machine from harbor freight and I can defrost mine in about 10 minutes without any beeping.
I uses a small hair dryer and be done in ten minutes.
I am posting this to help you all who continue to have this issue with your icebox freezing up. I believe this is a simple permanent fix. I ask in return if you can answer me a question. Can you please tell me if the ice maker in the bottom can be disabled. I want to remove the ice tray in the freeze and use that for our regular frozen foods? Here is the repair fix I found for the freeze box. This repair man appears to have found a simple fix for the issue. I would also recommend putting a piece of aluminum insulation on the outside of the ice box that sits inside the refrigerator. ruclips.net/video/ND-2Nkp1ItM/видео.html Let me know if it works?
hair dryer will thaw it out-
Yes you are correct but you need to leave the door open on the refrigerator for the hair dryer. Also, If you are unable to pull out the ice box the hair dryer isn't a great option.
I also used a hair dryer to melt the ice.
This doesn't fix the cause of the problem. There are a number of videos on how you can fix this problem for good.
You are correct, i should have made that clear in the video. This is just a tempoary fix that needs to be repeated quite often. There are indeed a number of "fixes" on RUclips. I did replace the gizmo in the back that was supposed to fix this but to no success.
Or you can call SS and they will repair the unit no charge. The class action suit is over, they lost. Yea I thought it was not true either. My ice maker kept jamming and freezing. Called SS done, no charge.
@@hdvictoryford5329thank you! Can you share the phone number that you called?
@@hdvictoryford5329 There is no information available about the repair covered by the lawsuit. It seems the case is still an ongoing process.
I am posting this to help you all who continue to have this issue with your icebox freezing up. I believe this is a simple permanent fix. This repair man appears to have found a simple fix for the issue. I would also recommend putting a piece of aluminum insulation on the outside of the ice box that sits inside the refrigerator. ruclips.net/video/ND-2Nkp1ItM/видео.html If this helps let me know. I would like to ask you all two questions. 1st Other than the ice maker issue has the Samsung refrigerator been a reliable refrigerator? 2) Can you please tell me if the ice maker in the bottom can be disabled. I want to remove the ice tray in the freeze and use that for our regular frozen foods? Here is the repair fix I found for the freeze box.
Sad thing is, this is a weekly chore due to Samsungs refusal to correct a poor design. I will never purchase another samsung product of any kind.
Yeah about monthly in my case. There is at least one video out there that describes a much more involved process of dismantling the ice maker to seal it up with tape in the corners. The problem seems to be a bad design that allows warm air from the refrigerator to enter the ice maker and that causes the frost to build up.
@@tsonflieth I tried the tape. Mine still iced up monthly. I have replaced the internals a few times, that works for 12 months or so.
NEVER EVER BUY A SAMSUNG!!!!! THE ICE MAKER SUCKS!!!!!!!!!!!!!
Attention Samsung junk owners, There was a class-action suit that was brought against Samsung refrigerator ice maker problems. Samsung denied any malfeasance on their part but, after waiting several years, they repaired my ice maker issues. They replaced the main circuit board plus all the interior freezer parts. My Samsung ice maker problem has been rectified at their expense and since the repair, My ice maker has been trouble-free. The rest of the refrigerator worked just fine except I couldn't use the ice dispenser for years. You know Samsung could have just fixed the problem quietly but chose to have themselves publicly criticized and forced to atone for a problem that plagued the French door/freezer bottom refrigerators.
The defrost method while functional, did not remedy the icemaker issues because the build-up was severe enough to negate using the defroster which is kept a secret from customers.
It’s been a hour and mines STILL beeping? Is this normal.
I have never had mine go for more than about 40 minutes i think. Did you make sure to turn "off" the ice maker before you started? Are you able to pull out the ice bucket? If not, it may be a solid block of ice in there and it might take quite a while to thaw out. If you want, you can try resetting it by pull the power cord and pluging it back in to start over with the cycle. You could also turn it off and on again at the electric breaker panel.
@@tsonflieth thank you for getting back to me it turned off right after I typed this. I think it ran for a hour in the dot.