Let me know what you think of the review. Do you think Delta One is a good product? Comment, like and share. And don’t forget to subscribe for future reviews!
I flew Delta one from SLC to Paris. This was on their new A330-900; the suites had the sliding doors which added more privacy. SLC is my home town so I only fly Delta. Feel its a great product.
I was on a LHR to ATL Delta One flight 20 June 22 and the taxi took us to the Virgin Atlantic Upper Class private entrance. You will want to look for the VA Upper Class Wing (Uber App has it as a known location, black top taxi is a little difficult to explain it, but there are some signs on the ride in). There is a call box and they verify your reservation. Once we arrived at the entrance the staff was overly friendly and energetic! The check in was flawless and quick..... I can't say the same for the private security line, it was very slow. We had two hot towel services on the flight. One soon after take off and the other before landing in Atlanta. I had the beef tenderloin for the first meal and it was very good. The cookie was on point and warm. For the second meal, I went with the cheesburger and it did not disappoint. Our 767-400 jad the suites and yes, they are tighter than the A350-900 suites, but still better than the open air cabin or the LATAM A350s Delta has.
I have yet to try it, but from what I've heard, Delta One sounds like a very good product. I> think I'd prefer the suites that have a door that you can close for privacy. You might have been more comfortable in a 787 or A330 instead of the 767. They are roomier. For the most part, it looks like you had a pretty decent flight, in spite of the jerk at the check-in counter; however, I understand that's pretty much par for the course at Heathrow!
Honestly, it’s all about the staff that will make or break the experience in business class or even economy. Amenities are nice, but when you’re well taken care of and the staff are genuinely friendly it makes all the difference in the world. I’ve had nearly a flawless user experience with Delta domestic USA since 2020. Based on comments, that’s not always the case for some. I flew Upper Class on Virgin round trip from LAX to LHR this past NYE and the staff were top notch professional and kind. The food was fine, the seat was fine, I slept so well despite the open herringbone older configuration to London. It was the staff made the flight memorable. Great video as always.
I am so glad to hear this. I just booked LAX to LHR Upper Class. I leave out on Delta One and Return on Virgin!!! I don’t go until mid December but it’s my 60th birthday gift to myself. I have never flown first class. Although I won’t have any spending money when I get to London 😂
@@traceyrusthoven2097 for future reference, if you have credit cards that earn points, Virgin Atlantic LAX-LHR can run 59,000 points to 77,500 Flying Club points each way vs 290,000-409,000 Skymiles on Delta. Premium on Virgin can be as low as 26,000 points and if their are available seats in Upper Class at takeoff pay only $750 to upgrade.
Thanks 🙏 I use a GoPro Hero 9 Black for shots out the window and the wide shots of meal service. Walking shots are on an Insta360 camera, and everything else on an iPhone 13 Pro Max.
Thank you for this review. We are traveling from SLC to LHR in August - would you be willing to let us know how Virgin/Delta respond to your check-in complaint? I had every intention to use the same check-in when we travel and that is what all on-line information suggests. Not a good way to start your trip.
Thanks. On the day a member of Virgin management came and apologise to me in the lounge. And a Delta airport supervisor came onto the plane to apologise. I then had a call from Virgin’s customer service team a few days after the flight to apologise. So all resolved pretty quickly and professionally.
@@DoorsToAuto Thank you for the update. The signage clearly showed DeltaOne access through the Virgin Upper Class check-in. Must have been a new person - a bit more training I imagine.
the seats in the 767s are just too tight for most people, unless you're petite. I flew on the refurbished 764 a few times and the IFE had to be reset in three flights, don't if it's just the new system fighting the old plane.
Great review....but you filed a complaint because one of the workers just raised their voice at you ? Really ? Please tell me she hit you or something or lost luggage ?
Good review on the product. Everything seemed fine except for the person at the counter. I was surprized at that nice big ranch breakfast be for you left at the lounge. 👍
Thanks for the video. I would have complained too, that was a very poor response at check in. TBH unless the ticket cost was on the lower end of business class flights available I'd be a little disappointed. Other than the ploughmans the food didn't look anything special and for a US airline, that ice cream sundae looked pathetic! I also think the dirty first course dishes should have been removed before serving the main. You should not have to be stacking used dishes and putting them to one side on the tray. The bed did look awkward and narrow. I guess OK for a relatively short flight but no longer.
Delta One looks like a good product, the meal service and offerings look like a really good offering. I'd be disappointed if offered Sparkling Wine instead of Champagne as a pre departure drink.
I'm watching slightly lagged as I came in halfway thru and rewound, my comment would be when u show the menu, let it hover a few secs so I can pause it
Heathrow's check in for terminal 3 is overall rubbish. Used Heathrow for the first time on the 27th with Virgin and nearly missed my flight because bag drop took over two hours. We had to jump the queue because the team started calling out our flight and then told to use the fast track security. the guy on the desk then had the audacity to make it seem like it was our fault it was being cut fine and told us to hurry. We couldn't get a proper breakfast so i was starving on the 8 hour flight because the option i liked ran out on the plane and to top it off i have a manageable disability but because of their stupid system we had to rush and rushing causes my knee to pop even with the precautionary brace i wear for travel so then i was hungry and in pain. Never going Heathrow again. Would rather fly from Birmingham
Let me know what you think of the review. Do you think Delta One is a good product? Comment, like and share. And don’t forget to subscribe for future reviews!
Kill the music dude! Very annoying!
I recently flew Delta One and loved it.
Thank you for the review. We’ll be using that service for the first time this Summer.
Thank you. Have a safe flight this summer 😎
I flew Delta one from SLC to Paris. This was on their new A330-900; the suites had the sliding doors which added more privacy. SLC is my home town so I only fly Delta. Feel its a great product.
awesome review tysm did the plane have wing cam
Thank you. It was a pretty old aircraft so didn’t have external cameras.
@@DoorsToAuto tysm
NICE VID!
Fire content . Every single detailed . Runway etc . 🎉
Great review but the music choice is highly questionable. It was so annoying that I couldn't make it till the end of the video.
Nice video.
Thanks! 🙏
nice vid
I was on a LHR to ATL Delta One flight 20 June 22 and the taxi took us to the Virgin Atlantic Upper Class private entrance. You will want to look for the VA Upper Class Wing (Uber App has it as a known location, black top taxi is a little difficult to explain it, but there are some signs on the ride in). There is a call box and they verify your reservation. Once we arrived at the entrance the staff was overly friendly and energetic! The check in was flawless and quick..... I can't say the same for the private security line, it was very slow.
We had two hot towel services on the flight. One soon after take off and the other before landing in Atlanta.
I had the beef tenderloin for the first meal and it was very good. The cookie was on point and warm. For the second meal, I went with the cheesburger and it did not disappoint.
Our 767-400 jad the suites and yes, they are tighter than the A350-900 suites, but still better than the open air cabin or the LATAM A350s Delta has.
I have yet to try it, but from what I've heard, Delta One sounds like a very good product. I> think I'd prefer the suites that have a door that you can close for privacy. You might have been more comfortable in a 787 or A330 instead of the 767. They are roomier. For the most part, it looks like you had a pretty decent flight, in spite of the jerk at the check-in counter; however, I understand that's pretty much par for the course at Heathrow!
Honestly, it’s all about the staff that will make or break the experience in business class or even economy. Amenities are nice, but when you’re well taken care of and the staff are genuinely friendly it makes all the difference in the world. I’ve had nearly a flawless user experience with Delta domestic USA since 2020. Based on comments, that’s not always the case for some. I flew Upper Class on Virgin round trip from LAX to LHR this past NYE and the staff were top notch professional and kind. The food was fine, the seat was fine, I slept so well despite the open herringbone older configuration to London. It was the staff made the flight memorable.
Great video as always.
I am so glad to hear this. I just booked LAX to LHR Upper Class. I leave out on Delta One and Return on Virgin!!! I don’t go until mid December but it’s my 60th birthday gift to myself. I have never flown first class. Although I won’t have any spending money when I get to London 😂
@@traceyrusthoven2097 for future reference, if you have credit cards that earn points, Virgin Atlantic LAX-LHR can run 59,000 points to 77,500 Flying Club points each way vs 290,000-409,000 Skymiles on Delta. Premium on Virgin can be as low as 26,000 points and if their are available seats in Upper Class at takeoff pay only $750 to upgrade.
Must have had the same bubbly lady on check in as my last UC flight. "Sue em did you?" "who?" "the charm school!"
Very nice video thank you.
Which GoPro do you use as I need to get one for my trip to Asia 3 months of travelling, once again nice video, Paul.
Thanks 🙏
I use a GoPro Hero 9 Black for shots out the window and the wide shots of meal service. Walking shots are on an Insta360 camera, and everything else on an iPhone 13 Pro Max.
@DoorsToAuto Thank you very much I appreciate it.
Thank you for this review. We are traveling from SLC to LHR in August - would you be willing to let us know how Virgin/Delta respond to your check-in complaint? I had every intention to use the same check-in when we travel and that is what all on-line information suggests. Not a good way to start your trip.
Thanks.
On the day a member of Virgin management came and apologise to me in the lounge. And a Delta airport supervisor came onto the plane to apologise.
I then had a call from Virgin’s customer service team a few days after the flight to apologise.
So all resolved pretty quickly and professionally.
@@DoorsToAuto Thank you for the update. The signage clearly showed DeltaOne access through the Virgin Upper Class check-in. Must have been a new person - a bit more training I imagine.
Excellent report as always
Glad you enjoyed it 🙏
the seats in the 767s are just too tight for most people, unless you're petite. I flew on the refurbished 764 a few times and the IFE had to be reset in three flights, don't if it's just the new system fighting the old plane.
Great review....but you filed a complaint because one of the workers just raised their voice at you ? Really ? Please tell me she hit you or something or lost luggage ?
Good review on the product. Everything seemed fine except for the person at the counter. I was surprized at that nice big ranch breakfast be for you left at the lounge. 👍
Thanks for watching!
Did you get a responce from the airline from your complaint.
Yes. A full apology for the poor service, being told the check-in team had been ‘De-briefed’
Great review. Not bad for an older plane but that bed looks narrow 😮. I enjoy your reviews
Thanks for watching! 🙏
The 767 always has narrow seats in business class on any carrier. Drawback of the plane.
Thanks for the video. I would have complained too, that was a very poor response at check in. TBH unless the ticket cost was on the lower end of business class flights available I'd be a little disappointed. Other than the ploughmans the food didn't look anything special and for a US airline, that ice cream sundae looked pathetic! I also think the dirty first course dishes should have been removed before serving the main. You should not have to be stacking used dishes and putting them to one side on the tray. The bed did look awkward and narrow. I guess OK for a relatively short flight but no longer.
Thanks. The service was fine, but not as good as the Virgin Upper Class service.
Delta One looks like a good product, the meal service and offerings look like a really good offering. I'd be disappointed if offered Sparkling Wine instead of Champagne as a pre departure drink.
The food and drink were very good. The sparkling wine was fine, but I agree ‘sparkling wine’ doesn’t have the cachet of ‘champagne’.
That would be standard on any US carrier. I don't believe DL offers actual Champagne for the meal either.
I'm watching slightly lagged as I came in halfway thru and rewound, my comment would be when u show the menu, let it hover a few secs so I can pause it
Thanks. Noted. I’ll run the menu scroll a bit slower next time.
Heathrow's check in for terminal 3 is overall rubbish. Used Heathrow for the first time on the 27th with Virgin and nearly missed my flight because bag drop took over two hours. We had to jump the queue because the team started calling out our flight and then told to use the fast track security. the guy on the desk then had the audacity to make it seem like it was our fault it was being cut fine and told us to hurry. We couldn't get a proper breakfast so i was starving on the 8 hour flight because the option i liked ran out on the plane and to top it off i have a manageable disability but because of their stupid system we had to rush and rushing causes my knee to pop even with the precautionary brace i wear for travel so then i was hungry and in pain. Never going Heathrow again. Would rather fly from Birmingham
why would you play the same exact music for the full 15 minutes
haven't seen anything that surprises me. looks very low average for a business class
very poor meal service looks very poor and do they served hot towel?
The towel was chilled rather than hot
@@DoorsToAuto they served two times or one time?
@@robertgonzales3936 There was only one towel service, just after takeoff
@@anthonyworrall what a shame
Saving the environment.. this Is great .. green all the way …
Those " Business Class" meals are just sad looking...
Not good at all for all the money you paid!
Very mediocre at best.
Your review was far to long. Great Video. Well done!!!
No thank you, no sub!