Working Help Desk Tickets, Shared Network Drive, Outlook Office365 license issue.

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  • Опубликовано: 7 янв 2025

Комментарии • 171

  • @Cobuman
    @Cobuman  3 года назад +4

    Please submit computer issues through this ticketing system: cobuman.atlassian.net/servicedesk/customer/portal/1 High chance you will be featured in video 😁

    • @lavanyalucky6423
      @lavanyalucky6423 3 года назад +1

      How to install any software from source folder?????

    • @Cobuman
      @Cobuman  3 года назад +2

      @@lavanyalucky6423 good idea If I see a ticket submitted I will talk about that in next video.

    • @edgaraguilar5727
      @edgaraguilar5727 2 года назад

      present

  • @thesuperiorman8342
    @thesuperiorman8342 3 года назад +15

    Your channel is great for people who want to start a career in help desk but have no experience. Your tutorials can be considered hands-on experience since you present real-world stuff. Thank you.
    edit.
    I should add, I am on a journey to start a career in cyber security but before I can do that, I must first secure an entry-level role in IT like help desk. I didn't even know what a ticketing system was until I came across your tutorials. I am truly grateful.

    • @Cobuman
      @Cobuman  3 года назад

      Thanks a lot. It seems like you have a good plan for your career. 👍

  • @Sunlitsneeze
    @Sunlitsneeze 8 месяцев назад +1

    Absolute gold!! I have transitioned from 7 years in finance to my first service desk analyst position and these videos provide so much value.

    • @Cobuman
      @Cobuman  7 месяцев назад

      I'm glad you like them.

  • @wildlifetv3647
    @wildlifetv3647 3 года назад +7

    Hi, thanks for creating this channel.. It is really helpful. I've shared your content with some of my friends that are looking forward to starting an entry-level help desk role.

    • @Cobuman
      @Cobuman  3 года назад +1

      My pleasure. Thanks for sharing my content.

  • @chopper20210
    @chopper20210 2 года назад +1

    Thank you for these videos. I received a lvl 2 help desk job but don't have experience in IT so these are very helpful in helping me prepare.

    • @Cobuman
      @Cobuman  2 года назад +1

      My pleasure. Congratulations.

  • @july9566
    @july9566 3 года назад +4

    These videos rock ! I'm taking my comptia a + soon and these are great ! I have zero experience by the way ...

    • @Cobuman
      @Cobuman  3 года назад

      Thanks! I'm glad you're enjoying my videos. Good luck with A+.😁✋

  • @marioncaiola9111
    @marioncaiola9111 2 года назад +2

    I really like your videos :) starting my very first helpdesk job in april and i am not an it professionell. I am pretty sure your videos will be a big help

    • @Cobuman
      @Cobuman  2 года назад +2

      Thanks. Congratulations on the new job. I'm sure you'll do fine. There is a lot to learn but it's not hard to learn.

  • @janpatrickpangilinan4629
    @janpatrickpangilinan4629 3 года назад +1

    Present! Hi thanks for the videos.

    • @Cobuman
      @Cobuman  3 года назад

      Glad you like them! Welcome to the channel.

  • @abdulkadirosman2816
    @abdulkadirosman2816 3 года назад +1

    500k subscribers by end of year, thank you cobuman

    • @Cobuman
      @Cobuman  3 года назад

      God willing my brother. Thank you.

  • @CG-ll1ki
    @CG-ll1ki 3 года назад +3

    You are great! You spend effort for people to learn.

    • @Cobuman
      @Cobuman  3 года назад

      Thanks! I try.

  • @the_scientist548
    @the_scientist548 2 года назад +1

    For accessing G drive. Since we already got the file path, I believe it would be easier to check the drive on AD and confirm if the user is added under members. If so, then we can continue by remoting to the users PC, right click on "this pc" and select map network drive.

    • @Cobuman
      @Cobuman  2 года назад +1

      Exactly right. If you have access to check the share drive access. But, you can skip this step because after you map the drive it will tell you if user has access. If not... then you go check or figure out who can grant access (the owner).

  • @MyTopher21
    @MyTopher21 3 года назад +1

    Hey Cobuman! Thanks so for doing these videos. I could definitely use your help with my home network. So I will definitely putting in tickets.

    • @Cobuman
      @Cobuman  3 года назад +1

      Sounds good.

  • @EtherealoNe1
    @EtherealoNe1 3 года назад +4

    great concept, unique and much more useful than 90% of the bs out there. Thanks for the content! real world scenarios are so much more helpful.

    • @Cobuman
      @Cobuman  3 года назад

      Thanks. I figured it would be best to show real world examples.

  • @hunny282
    @hunny282 2 года назад +1

    Hi everyone. Thanks for uploading videos.

    • @Cobuman
      @Cobuman  2 года назад

      Hello. It's my pleasure.

  • @hemaraju7537
    @hemaraju7537 Год назад +1

    It's really very helpful Thank you very much from India 🤝🏻

    • @Cobuman
      @Cobuman  Год назад

      Glad it was helpful!

  • @ShailaTouchton777
    @ShailaTouchton777 3 года назад +1

    This video definitely helped!! I appreciate how everything you explained Keep up the great work!! God Bless you always!

    • @Cobuman
      @Cobuman  3 года назад +1

      My pleasure. More coming soon. God Bless.

  • @williammatthews2191
    @williammatthews2191 3 года назад +1

    learning a whole lot and your pace is perfect. keep it up!

  • @danielleal1705
    @danielleal1705 2 года назад +1

    hi, teacher! thanks for the videos!

  • @SirFermin
    @SirFermin 2 года назад +2

    I'm binge watching all episodes today

    • @Cobuman
      @Cobuman  2 года назад

      😁Awesome!

  • @ComputerTipsTricks-pb7po
    @ComputerTipsTricks-pb7po 8 месяцев назад +1

    thanks for creating this channel

    • @Cobuman
      @Cobuman  8 месяцев назад

      It's my pleasure

  • @Glambyyumna
    @Glambyyumna 2 года назад +1

    Knowledgeable and really helping.

    • @Cobuman
      @Cobuman  2 года назад +1

      Thank your very much.

  • @ajitjha6933
    @ajitjha6933 10 месяцев назад +1

    Present. Thank you!

    • @Cobuman
      @Cobuman  10 месяцев назад

      My pleasure. Good to see you.

  • @sajiddharwadkar478
    @sajiddharwadkar478 2 года назад +1

    pls make more videos related on basic troubleshooting,it may very helpful to us

    • @Cobuman
      @Cobuman  2 года назад

      Sure. I will👍

  • @aishwaryaraj8585
    @aishwaryaraj8585 3 года назад +1

    Hello from India you are doing a great job

    • @Cobuman
      @Cobuman  3 года назад

      Thanks and welcome. 😁

  • @MarcoP235
    @MarcoP235 2 года назад +1

    Present 🙋, thanks for the video

    • @Cobuman
      @Cobuman  2 года назад

      Hi Marco! :)

  • @alialiraqi2664
    @alialiraqi2664 3 года назад +1

    Hello from Germany Mr.Cobuman

    • @Cobuman
      @Cobuman  3 года назад +1

      Hello! 😁✋

  • @p0011and
    @p0011and 3 года назад +1

    hello from Scotland. good job.

    • @Cobuman
      @Cobuman  3 года назад

      Hello!😁Welcome to the channel.

  • @Zaynreels27
    @Zaynreels27 2 года назад +1

    Thanks a bunch!!!

    • @Cobuman
      @Cobuman  2 года назад +1

      Sure thing!

  • @jonguyful
    @jonguyful 3 года назад +1

    Hi, thanks for sharing this knowledge

    • @Cobuman
      @Cobuman  3 года назад

      Sure thing. I'm glad you like it.

  • @derekl.301
    @derekl.301 3 года назад +1

    Great vids keep ‘em coming 👍

    • @Cobuman
      @Cobuman  3 года назад

      Thanks man. Will do.

  • @por_que_no_salis_al_solcito
    @por_que_no_salis_al_solcito 3 года назад +1

    Hello from Uruguay!

    • @Cobuman
      @Cobuman  3 года назад

      Hello! Welcome to my channel. 😁✋

  • @fahimehkarbalaei3663
    @fahimehkarbalaei3663 3 года назад +1

    thanks for sharing us.

  • @mojtabatanhafar587
    @mojtabatanhafar587 2 года назад +1

    Thank you man

    • @Cobuman
      @Cobuman  2 года назад

      My pleasure. I'm glad you like it.

  • @israelisrael5134
    @israelisrael5134 10 месяцев назад +1

    Great job

    • @Cobuman
      @Cobuman  10 месяцев назад

      Thank you.

  • @renatoibay3070
    @renatoibay3070 3 года назад +1

    hi I'm watching from chicago

    • @Cobuman
      @Cobuman  3 года назад

      Hello, I'm not too far from you... I live in Saint Louis.

  • @ShailaTouchton777
    @ShailaTouchton777 4 месяца назад

    Thanks for sharing

  • @MHTRIP
    @MHTRIP 2 года назад +2

    👍

  • @lauramontgomery7644
    @lauramontgomery7644 3 года назад +2

    Please keep making

    • @Cobuman
      @Cobuman  3 года назад +1

      Sure thing. Thanks for the encouragement. 😁

  • @britsgaming598
    @britsgaming598 2 года назад +1

    New subscriber 👋

    • @Cobuman
      @Cobuman  2 года назад

      Welcome to the channel.

  • @AhmedKhalid-su2io
    @AhmedKhalid-su2io 3 года назад +1

    Excellent

    • @Cobuman
      @Cobuman  3 года назад

      Thanks! 😁

  • @lertub
    @lertub 2 года назад +1

    Bro I love your vids. Question: I just downloaded server 2016 and Active Directory. I’m currently watching how u reset passwords and creating a new user account. However, I cannot download Microsoft Edge. Any suggestions? Thanks

    • @Cobuman
      @Cobuman  2 года назад

      Thanks man. Here is the link to download Edge: www.microsoft.com/en-us/edge?&OCID=AID2200279_SEM_CjwKCAiA1JGRBhBSEiwAxXblwd-ys8dy4In6n6LUOnRYsnf8udUzx02b7CezUNb7dNTbqM9Gkuf54RoCsKoQAvD_BwE:G:s&ef_id=CjwKCAiA1JGRBhBSEiwAxXblwd-ys8dy4In6n6LUOnRYsnf8udUzx02b7CezUNb7dNTbqM9Gkuf54RoCsKoQAvD_BwE:G:s&gclid=CjwKCAiA1JGRBhBSEiwAxXblwd-ys8dy4In6n6LUOnRYsnf8udUzx02b7CezUNb7dNTbqM9Gkuf54RoCsKoQAvD_BwE

  • @aundreimagaling351
    @aundreimagaling351 3 года назад

    Idont have any user tab in my office 365 admin center. Missyou ervin.

  • @loveaf
    @loveaf 3 года назад +1

    Present! 🙋🏿‍♀️

    • @Cobuman
      @Cobuman  3 года назад +1

      Welcome! 😁✋

    • @loveaf
      @loveaf 3 года назад +1

      @@Cobuman Thank you for all you do! 💻 👨‍🔧💝

    • @Cobuman
      @Cobuman  3 года назад

      @@loveaf My pleasure.

  • @umeshjangarayamajhi7722
    @umeshjangarayamajhi7722 3 года назад +1

    Great😀😀😀😀😀😀

  • @imperialTech
    @imperialTech 3 года назад +1

    Sorry for the late present Cobuman

    • @Cobuman
      @Cobuman  3 года назад

      No worries. 😁✋ Welcome!

  • @WiNktub
    @WiNktub 3 года назад +1

    Good stuff

    • @Cobuman
      @Cobuman  3 года назад

      Thanks a lot!

  • @vlobo24brasil
    @vlobo24brasil 3 года назад

    Hi I have a HP prodesk 600 G3 that I want to upgrade, can I put in a low profile GTX 1050 or 1650 (the one you recommend) without worrying about anything else? (Power supply, etc..)

    • @Cobuman
      @Cobuman  3 года назад

      Should work. Don't spend a lot of money on these cards... they are still way too over priced. Normal price is between $160 and $180.

    • @vlobo24brasil
      @vlobo24brasil 3 года назад

      @@Cobuman thank you so much! I also want to put in a M.2 NvME SSD, this is gonna be my first computer so I'm really excited

  • @astudeo557
    @astudeo557 3 года назад +1

    Thank You'

    • @Cobuman
      @Cobuman  3 года назад +1

      Sure Thing. 😁✋

  • @susmithasanthosh9328
    @susmithasanthosh9328 3 года назад +1

    Present 😇

    • @Cobuman
      @Cobuman  3 года назад

      Welcome! 😁

  • @artwithpassion5456
    @artwithpassion5456 Год назад +1

    Thankyou

    • @Cobuman
      @Cobuman  Год назад

      My pleasure. I'm glad you like it.

  • @karthikkumar6096
    @karthikkumar6096 3 года назад +1

    Present...😀

  • @poppyw7592
    @poppyw7592 2 года назад

    Present!!present!!

  • @anilkumar-er2qw
    @anilkumar-er2qw 2 года назад +1

    present!

  • @LittleAFPV
    @LittleAFPV 2 года назад +1

    Present :)

  • @poppyw7592
    @poppyw7592 Год назад

    Present!!

  • @polandmagics392
    @polandmagics392 3 года назад +1

    Hello, I am gonna start my carrier as help desk specialist. Can you help me on this? Can you share your tickets?

    • @Cobuman
      @Cobuman  3 года назад +1

      Hello. Here is the playlist: ruclips.net/p/PL4jgQJG6eMDMWkMzpKTVmKacLHC9m7v_r

  • @irongeek4182
    @irongeek4182 3 года назад +1

    Present!

  • @حسينعليكاظم-س8خ
    @حسينعليكاظم-س8خ 11 месяцев назад +1

    💓

    • @Cobuman
      @Cobuman  11 месяцев назад +1

      Thanks!

  • @Exoticbeauty015
    @Exoticbeauty015 3 года назад +1

    I'm here.

    • @Cobuman
      @Cobuman  3 года назад

      Welcome! 👍

  • @Tsaier
    @Tsaier 3 года назад +1

    I'm here

    • @Cobuman
      @Cobuman  3 года назад

      Welcome! 😁✋

  • @DevPreeth
    @DevPreeth 3 года назад +2

    Hi

  • @rolandstaton4473
    @rolandstaton4473 2 года назад +1

    present

  • @yahiabenkerrou46
    @yahiabenkerrou46 3 года назад +1

    hello

  • @shamangar6699
    @shamangar6699 3 года назад +1

    hi

  • @kaushikprasad3419
    @kaushikprasad3419 3 года назад +1

    Present

  • @StomachGazelle
    @StomachGazelle 3 года назад

    Yo

  • @samu_el_pack
    @samu_el_pack Год назад

    :)

  • @Nikita-jy5nu
    @Nikita-jy5nu 11 месяцев назад +1

    Present! Hi thanks for the videos.

    • @Cobuman
      @Cobuman  11 месяцев назад

      Hello. My pleasure. I'm glad you like my videos.

  • @av1dgamer
    @av1dgamer 2 года назад

    Present!

  • @XTarik.TarikX
    @XTarik.TarikX 2 года назад

    👍

  • @WeGameAllNight
    @WeGameAllNight 3 года назад +1

    hi

  • @kefyalewtegegn3142
    @kefyalewtegegn3142 3 года назад

    Hi

  • @Dilp559
    @Dilp559 2 месяца назад

    present

  • @AnhNgoc-f4z
    @AnhNgoc-f4z Год назад

    hello

  • @popoypogi7707
    @popoypogi7707 2 года назад

    Present

  • @moexmoney
    @moexmoney 2 года назад +1

    Present!

  • @aamirhassan7070
    @aamirhassan7070 2 года назад +1

    👍

  • @joswpeo
    @joswpeo 2 года назад +1

    Hi

  • @george-danfulger
    @george-danfulger 3 месяца назад

    hi

  • @edreannadion8097
    @edreannadion8097 2 года назад +1

    Present

    • @Cobuman
      @Cobuman  2 года назад +1

      Welcome to the channel.

    • @edreannadion8097
      @edreannadion8097 2 года назад

      Thank you🥰 What is the preferred or recommended device for this kind of job specifically Office 365 Admin support or technical support? Planning to buy Macbook M1 Air next week, is it okay for this job? Thank you in advance♥️

    • @Cobuman
      @Cobuman  2 года назад +1

      @@edreannadion8097 It should be fine with office 365... when it comes to Remote Support tools then it may be an issue, because you support Windows users but you are using a Macbook.

    • @edreannadion8097
      @edreannadion8097 2 года назад +1

      @@Cobuman Thank you for your quick response. Okay, May I ask if what are the device specs to look in buying a laptop or PC for this job. If you have recommended brand would be a great help. As of the moment I am using Lenovo with low specs just an i3 thats why I’m going to invest on a good one that works best for the role , Again , thank you.😀

    • @Cobuman
      @Cobuman  2 года назад +1

      @@edreannadion8097 I use this HP for work: amzn.to/3iCKJnL But, I use another monitor as the main screen and then extend desktop to the laptop-to use as 2nd screen. In the nutshell, as long as you have an i5 or better it should be fine.

  • @mikep_tv9064
    @mikep_tv9064 2 года назад +1

    Present

    • @Cobuman
      @Cobuman  2 года назад

      Good to see you again.

  • @tracymoore9045
    @tracymoore9045 2 года назад +1

    Present

  • @balakrishnanmanickam1478
    @balakrishnanmanickam1478 2 года назад +1

    Present

  • @mohamedbenamer443
    @mohamedbenamer443 Год назад +1

    Present

  • @danprecious3793
    @danprecious3793 8 месяцев назад +1

    Present

    • @Cobuman
      @Cobuman  8 месяцев назад

      Hello.

  • @juvianmerwynquadros6022
    @juvianmerwynquadros6022 4 месяца назад

    Present