I agree if I had the person's apple id I wouldn't need this video. The title is not for someone who found a macbook and tried to contact the owner but they blocked him from Facebook so now I have a macbook that is locked that the owner isn't claiming.
You can NOT get rid of someones Apple ID with this method. When you buy a motherboard or MacBook that is IC locked or has find my turned on, this will NOT work. The only way is if you know the device passcode, and if they didn't check "Use my Apple ID to reset passcode on this device" on device setup, you wont get the option to sign out with the device passcode in these options. The only foolproof way to get rid of an Apple ID without any previous owners info is to desolder the BIOS/security chip from the main board and reprogram it.
That sounds interesting, now reprogram the bios chip that i dont know how to do, but what about DSDT , for example a patched DSDT Could be implemented into a rea mac by using the OPENCore legacy patcher if your familiar with that. but that would be the way to at least from that angle anyways make a attempt at that.
I use the following method below at work all the time when users recovery key is not in JAMF. **Not sure if this works with the M1 Chip. The Mac's I reset are Macbook/Air from 2018-2020**. You can try this though: Hold Cmd + R, release when you see apple logo. Once in Recovery Mode at the top. It should say "Recovery Assistant". Then click Erase Mac, then you will have to connect to wifi and it will do an Internet Recovery (it usually says 10 secs remain, this takes mins from my experience). It will then reset and then you are at 2:57 of the video.
Yeah this video was all good until he suddenly put in the device password, as if we would need to do all this in the startup if we could access the damn laptop
How can you get to the Startup Options if holding the power button does not take you there? All I can seem to get to is the Internet Recovery no matter what key combination I use? Thanks :)
I have a MacBook Air with M1 chip. It's in Recovery Assistant Mode with the window Activate Mac. It needs to be activated. It says to select a WiFi network from the WiFi icon at the top right of the menu bar. But there is no WiFi icon there. There is a battery icon and a select input icon (to select alphabet.) And that's it. How do I get the WiFi menu to appear?
@@TechandDesign, the title reads "How do I get rid of someone else’s Apple ID on my Mac?" and then you are saying we have to have the other person with us when we doing this! Do you realize how misleading your video title is?
@Lyubomir nothing misleading about it since the video shows you exactly what the title says. When you buy a used mac its obvious you should make sure it works before you buy and take out any passwords by following this video.
Agreed, it is misleading at best. If I knew the dang password, I wouldn't have even navigated here. Basically, if you don't have any password, you are screwed. Welcome to 2023.
Wow bro, thank you so much for this video! I spent the whole day looking for an answer how to reinstall my mac, the email to which is no longer active. Thanks to your comprehensive video, I was able to prepare the laptop in time for my daughter's birthday tomorrow. Your work is meaningful. Be blessed!
YES WE READ THE TITLE, BUT MOST COMPUTERS DO NOT HAVE THE OPTION YOU HAVE TO CHOSE THE DEVICE PASSWORD...? TRIED SAME PASSWORD FROM ICLOUD ACC, NEITHER OF US CAN GET PASSED THERE IS A WAY THO, IF YOU SEE THIS COKMENT AND YOU FOUND PLEASE SEND ME A LINK ANYONE
@@TechandDesign actually my problem that i don't know the ID and anything i buy it 3 years ago and i don't know any contact with the owner coz we live in different country
when you buy a used Mac the first thing to do is factory restore it . not just to test it out but to make sure no passwords are there. you do this in front of the owner
@@TechandDesign what if it was just given to you like it was me? Then what? It was my mom’s computer and she’s dead. How am I gonna test out the computer and get the information from her? This was a rude comment.
So I just got a macbook (2020) from backmarket and I have watched this video over and over to see if I missed something regarding wiping the laptop and it says that I can wipe the previous owner from the MacBook, so I click that and it just starts me over from the beginning of the process and does nothing. I have been reading the comments and it seems like there is no way from wiping all of the data without a password...I DON'T have the password because the laptop was someone else's before. so what do I do so I can use my new laptop
I asked the question because I see many Macbook Airs on ebay that say "Password locked", or "Icloud locked", "parts only." As I can tell from other posts, you can't unlock a Macbook unless the previous owner has removed it from their account. Or am I wrong? Thanks. @@TechandDesign
password locked is just another word for “stolen” they are probably iCloud locked and black listed. don’t waste your money on those bricks, there is a reason they sell them like that
@@TechandDesign Hey. This for your other video >>But when I get to the install OS X it’s tell me “To download and restore OS X, your computer’s eligibility will be verified with apple.” Also, even if put my apple email in it still doesn’t work it will say “temporarily unavailable. Try again later”
So I got a MacBook and the person didn’t wipe anything. I don’t care for their stuff just want it wiped and a fresh start. I try to get in to OS X Utilities but it also is password locked apparently? Any suggestions? Model is A1502 and it has a firmware lock so it seems like I'd need a new bios/efi chip...
just contact the owner since when you buy a used Mac - you need to factory reset it in front of them - as a good way to test it and make sure there are no passwords
@@TechandDesign That's part of the issue, I work at retailer that recycles electronics & batteries, I wasn't the associate who was there during drop off. But I found it in the recycling cart and asked my manager if I could try and bring some life to it.
so when you said “nor did I think to ask for a receipt of purchase “ , what does that even mean, if you never had any contact with the owner anyways, so how could you even have the chance to ask for a receipt and why would anyone have a receipt if they are throwing something in the garbage to recycle?
@@TechandDesign poor phrasing not intending to be deceitful. There, fixed it. Also I’m starting to get the feeling that there is no resolution. You just want to pick apart what I say Even if I was the associate at time of drop off I wouldn’t have thought to ask for that, I’ve never owned an Mac/MacBook
I have a question a have a MacBook pro and I'm trying to do a full clean out and start over however the laptop has a icloud account linked to it and I don't have the password what do I do to get around this?
@@TechandDesign if i'm buying a broken MacBook, fixing it myself and finding out that it has someone's Apple ID, how can I reset it to completely using the mac?
Hello I bought a used MacBook 2019 on email and it’s great. It didn’t have an Apple ID signed in and I was able to sign in with mine. However when I try to erase everything in setting the find my mac is still attached to someone else so I am not able to fresh install. Will this method remove find my Mac email???
On my Mac it says “Activation Lock could not be removed because the activation lock server cannot be reached” after inserting device password, any thoughts on how to resolve it ?
I have M1 Macbook Air Now I am stuck on Activation lock, I don't know the apple id of an old owner, When I bought this MacBook air its working fine but When I erased it, it stuck me on this point, do you have any idea what I do to get rid of this?
I would return it to the owner right away. since factory reset is the first thing you do when you buy a used Mac. it’s to make sure that it’s working and also to make sure you activate the Mac using your own Apple ID so than it becomes actually yours
when you buy a used mac , you factory reset it in front of the owner , not just to test to see if the mac is working but also to delete any passwords that they might still have in it
It shows me you cannot unlock your mac since you have tried too many times.. How do I deal with this. Also I want to get out of this mode to normal. How should I do it?
I bought a second hand macbook pro(10.10.5) & erase data with (command+R) when I try to reinstall OS it ask me apple id & psswrd which I don't know when I watch you video its seems like it will help me but when I keep pressing power button it does not give that options Please help me
older macs you need to use command r. this was on a newer Mac, which are the m1 or m2 macs. when you buy a used Mac - you need to factory reset it in front of the owner to test the Mac and make sure there is no Apple ID on it
Is there a way to sign out without factory resetting it? My work computer deff cant afford to have a full reset and we cannot get the password from the old employee.
your old employee activated the Mac using his own Apple ID ? are you sure it wasn’t activated using the companies Apple ID , it would be weird if it wasn’t because it’s basically your employees property if his Apple ID was used to activate it
works on any Mac really. But my advice is don't buy a Mac that the seller doesn't know the Apple ID password. It just means its stolen - no matter what they say
I have a Mac that was my work computer but after leaving the company they let me keep it. I followed your steps but there is still the ownership that states it’s company owned so I can’t proceed cause it would install all the company data again. Can I delete ownership?
I have a MacBook air 2020. When I press & hold the power button, all it does is pop up the apple logo, then the screen goes black. What am I doing wrong?
not knowing the password means stolen since they could have just reset the password in under 1 minute. just return it since it’s probably iCloud locked and black listed
I just brought a MacBook Pro and haven’t setup the Apple ID even though I have one but I have put a MacBook password for now and setup the rest later and today I try login in the MacBook password it won’t let me through so I’m how can change if I havent put the Apple ID/iCloud so Trying to get in is really stressful and taking the Big L hopefully this works…
@@TechandDesign Thanks for quick response. I followed the video you referred but command R brings the rotating globe. When it's finishes it goes in to activation mode because of previous owners apple ID.
just ask the owner for the password so you can restore it. that’s usually done when you are in the process of purchasing the Mac. you restore it with the owner in front of you. it’s a good way to test the Mac at the same time
@@TechandDesign That would be very easy. The problem is we are a school and students are graduated. There is no way of get a hold of them. This is why I want to completely format and reinstall the OS.
04:02 How will I know the password of the previously used to unlock the device? I purchased a Macbook pro from a pawnshop. The Pawnshop has no idea the password or any info of the Mac.
i followed all the steps, but when i chose the device password option it says that i can no longer use that option so it prompted me again to enter my old apple id on my macbook which i havent change since i bought it but it says the password and id didnt match, help pls :(
@@TechandDesign that was rude and very unsensitive considering youve just made an asumption without any facts. but thank you for your insensitive judgment at a time lie this whern i was onl trying to salvage anything left of her for er wife that is completly cave man when comes to electronics she dont even have facebook. i will find away, with or without your help.
nothing insensitive about it, sorry. I actually did use the 2 facts you told me that’s all. If the person did not trust you or anyone else with the password than they did not want anyone using their device. this is not an assumption, this is a fact. for example in my family - we all know each other’s passwords and some family members made sure by writing them down and telling us where to find the passwords.
I bought my wife and M1 Macbook 2021 She said it up with her Apple ID and it also has a password sadly my wife passed away February 1st and I cannot get into the Mac I also don't have her password is there another way to do the factory reset I want to send it back to where I bought it but they want it wiped out and the account removed
What about activation lock? I was offered an MBA 2020 13" for $400. The laptop won't let them log in with their apple id and they don't want to do the hassle of solving it. Take note that I do not personally know the seller. They said they have receipts of purchase from California. We are in Asia. I researched a lot about erasing the macbook without the apple id and see that that is doable, but I just encountered an article about activation lock. Will it prevent me from erasing since the owner seems like they do not want to recover their apple id anymore? Should I buy it? What else should I check before buying it?
never buy a Mac with activation lock. not worth it. activation lock means it was stolen. Don’t believe the fake story the seller gives you. if the owner forgot the password they could have just reset the password in 10 seconds. luckily Apple has made it easier to track down stolen macs and hopefully the real owner will find it
Hi thanks for this video, you explained all things there. But I just wandering as I am getting updated macOS over the recovery window. Any suggestions for that? I am using 2018-Ratina - MacBook Air. Struggling from last 4-5 day as after update to Sonona, now my Touch ID and audio are not working. Any help over this will save my this weekend
you need to factory reset the macbook so the previous owner cannot block it ever since its no longer his. But if you dont factory reset, than the owner can black list it at any time
I had an old email somehow on my MacBook associated with my Apple ID that I changed a millennium ago and couldn’t factory reset the easy way. This was a life saver
When I shutdown my MacBook air and then push and hold the power button it just shows the apple logo and then black screen! Doesn't say to keep holding for options?? What am I doing wrong
so, when you buy a used Mac , the first thing you do is factory reset it like in this video, that way you will be sure it’s not stolen and you have the chance to test it out. at this point - you should return it
Hi I have MacBook Pro8.1,have been installing but require iCloud password to install Mac OS on the machine but when i put my correct password words it failed again and again what should I am stacked
Hi, first of all, good video, it helped me. Second, I would like to know if I don't know the iCloud, I will be able to use the Mac? I work on construction sites and it was leftover from a demolition. Thanks
Same. It's doing my head in. I've erased all the data but can't factory reset cause it thinks the original owners apple id needs to login. I'm lost. Was given it by a friend who was also given it years ago 😢 someone help
@@TechandDesign I bought it from a pawn shop and they never erased it😭 I knew the device password but it just told me it was entered wrong too many times despite entering it once :,))
@@TechandDesign bro idk what to do, it was operating well and I was able to use it for more than 4 months and I went to them about this and this guy was all “no refunds after 4 months” I was ready to fight someone💀
the first thing you need to do when you buy a used Mac is factory reset it in front of the owner. it’s a good way to test it out and you make sure that there are no passwords or iCloud locked. but yes, after 4 months , you can return it - makes sense. if you got the receipt , try going to the Apple Store so they can factory reset for you
![[2017 and older ONLY] MacBook Air Firmware Pass / iCloud Lock Removal - LFC#275](http://i.ytimg.com/vi/ar37ye4gdOs/mqdefault.jpg)
![[2017 and older ONLY] MacBook Air Firmware Pass / iCloud Lock Removal - LFC#275](/img/tr.png)
So basically the title of your video is wrong? It's not possible to remove an Apple ID without the password.
I agree if I had the person's apple id I wouldn't need this video. The title is not for someone who found a macbook and tried to contact the owner but they blocked him from Facebook so now I have a macbook that is locked that the owner isn't claiming.
Click bait u fool😂
Did you figure out how to wipe someone else’s Apple ID off of it??
surprised how many people didn’t watch he video or don’t know how to read
@@TechandDesignbro you say without the password AND USE A PASSWORD
I DONT HAVE DEVICE PASSWORD?
Did you ever figure this out?
You can NOT get rid of someones Apple ID with this method. When you buy a motherboard or MacBook that is IC locked or has find my turned on, this will NOT work. The only way is if you know the device passcode, and if they didn't check "Use my Apple ID to reset passcode on this device" on device setup, you wont get the option to sign out with the device passcode in these options. The only foolproof way to get rid of an Apple ID without any previous owners info is to desolder the BIOS/security chip from the main board and reprogram it.
That sounds interesting, now reprogram the bios chip that i dont know how to do, but what about DSDT , for example a patched DSDT Could be implemented into a rea mac by using the OPENCore legacy patcher if your familiar with that. but that would be the way to at least from that angle anyways make a attempt at that.
@@kurtcoleman6855 i just got id of the phone, donated it to my friend who works ata phone store locally.
Why are so many comments confirming it works?
@@mgmthegrandbruh they are botted comments
Tim cook's brain is cooked
What should we do if we don't know the device password????
Have you figured it out yet??
I am looking for a way also
I use the following method below at work all the time when users recovery key is not in JAMF. **Not sure if this works with the M1 Chip. The Mac's I reset are Macbook/Air from 2018-2020**.
You can try this though: Hold Cmd + R, release when you see apple logo. Once in Recovery Mode at the top. It should say "Recovery Assistant". Then click Erase Mac, then you will have to connect to wifi and it will do an Internet Recovery (it usually says 10 secs remain, this takes mins from my experience). It will then reset and then you are at 2:57 of the video.
Yeah this video was all good until he suddenly put in the device password, as if we would need to do all this in the startup if we could access the damn laptop
You can just reset the password using your Apple ID
Hi, is there a way to bypass or reset the device password if forgotten? Please advise or send a link if possible. Thanks
you can only reset your macbok password if you know your icloud password
How can you get to the Startup Options if holding the power button does not take you there? All I can seem to get to is the Internet Recovery no matter what key combination I use? Thanks :)
command r
@@TechandDesign that still doesn't work for me.
@@DrNmezisame bro😭
Same here
There is no choice for using device password smh..
what if after restart it does not show wifi menu ??
Did you find out?
I have a MacBook Air with M1 chip. It's in Recovery Assistant Mode with the window Activate Mac. It needs to be activated. It says to select a WiFi network from the WiFi icon at the top right of the menu bar. But there is no WiFi icon there. There is a battery icon and a select input icon (to select alphabet.) And that's it. How do I get the WiFi menu to appear?
I’m stuck.. I accidentally restarted my Mac and now I need internet but I don’t know where to set it up
You said that a password was not required ... and then you show having to enter a password. So this process doesn't work.
I recommend reading the title of the video
@@TechandDesign, the title reads "How do I get rid of someone else’s Apple ID on my Mac?" and then you are saying we have to have the other person with us when we doing this! Do you realize how misleading your video title is?
@@lyubomirlichev1176 thank you
@Lyubomir nothing misleading about it since the video shows you exactly what the title says.
When you buy a used mac its obvious you should make sure it works before you buy and take out any passwords by following this video.
Agreed, it is misleading at best. If I knew the dang password, I wouldn't have even navigated here. Basically, if you don't have any password, you are screwed. Welcome to 2023.
hi dude, minute 3:48 how if we forget the pasword previously? are we chose "forget apple id and pasword" option ? and how next step again
I would just reset the password if you dont know it
MacBook Air 2019 depois do globo não formata ??
THANK YOU! I had been trying to figure this all week. You totally saved my bacon. It should NOT be this complicated. Thank you!
Glad it helped!
Wow bro, thank you so much for this video! I spent the whole day looking for an answer how to reinstall my mac, the email to which is no longer active. Thanks to your comprehensive video, I was able to prepare the laptop in time for my daughter's birthday tomorrow. Your work is meaningful. Be blessed!
it doesn’t show the wi-fi signal for me i keep resetting and shutting down but idky
you’re not even doing what your title said. we need the video without any password. hard reset tutorial please
did you read the title ?
YES WE READ THE TITLE, BUT MOST COMPUTERS DO NOT HAVE THE OPTION YOU HAVE TO CHOSE THE DEVICE PASSWORD...? TRIED SAME PASSWORD FROM ICLOUD ACC, NEITHER OF US CAN GET PASSED THERE IS A WAY THO, IF YOU SEE THIS COKMENT AND YOU FOUND PLEASE SEND ME A LINK ANYONE
did you ever find out how to do it??
How can without passwords?
Its asking for an apple id only no device passcode
Link to old video pls?
ruclips.net/video/cgQ7iCzyL58/видео.html
I need some help . We’re can I contact you? I have a 2020 MacBook Pro w efi lock
Hi. Will this work on a 2020 Mac Air? Tnx.
I’m trying it on my 2020 M1 Air right now
@@astarslight did it work??
my macbook air 2019 after connecting to the globe passes the process ok and does not get wifi in activating mac
we don't know devise password . how can i come in
reset the password
@@TechandDesign actually my problem that i don't know the ID and anything i buy it 3 years ago and i don't know any contact with the owner coz we live in different country
when you buy a used Mac the first thing to do is factory restore it . not just to test it out but to make sure no passwords are there.
you do this in front of the owner
@@TechandDesign what if it was just given to you like it was me? Then what? It was my mom’s computer and she’s dead. How am I gonna test out the computer and get the information from her? This was a rude comment.
So I just got a macbook (2020) from backmarket and I have watched this video over and over to see if I missed something regarding wiping the laptop and it says that I can wipe the previous owner from the MacBook, so I click that and it just starts me over from the beginning of the process and does nothing. I have been reading the comments and it seems like there is no way from wiping all of the data without a password...I DON'T have the password because the laptop was someone else's before. so what do I do so I can use my new laptop
If you bought it from back market then ask them to replace your unit
My laptop needs resetting too I don’t remember the password or the Apple ID nothing … HELP!!!
Still have to use "Enter password previously used to unlock this Mac." So this method would not work unless you know the computer password?
you could just reset the password if you forgot it
I asked the question because I see many Macbook Airs on ebay that say "Password locked", or "Icloud locked", "parts only." As I can tell from other posts, you can't unlock a Macbook unless the previous owner has removed it from their account. Or am I wrong? Thanks. @@TechandDesign
password locked is just another word for “stolen” they are probably iCloud locked and black listed.
don’t waste your money on those bricks, there is a reason they sell them like that
@@TechandDesign Hey. This for your other video >>But when I get to the install OS X it’s tell me “To download and restore OS X, your computer’s eligibility will be verified with apple.” Also, even if put my apple email in it still doesn’t work it will say “temporarily unavailable. Try again later”
@@TechandDesign I been looking for way to fix it on yt for 3+ hours. Can you help me out??
So I got a MacBook and the person didn’t wipe anything. I don’t care for their stuff just want it wiped and a fresh start. I try to get in to OS X Utilities but it also is password locked apparently? Any suggestions? Model is A1502 and it has a firmware lock so it seems like I'd need a new bios/efi chip...
Nor did I have an opportunity to ask for a receipt of their purchase so I can't even go to apple for help.
just contact the owner since when you buy a used Mac - you need to factory reset it in front of them - as a good way to test it and make sure there are no passwords
@@TechandDesign That's part of the issue, I work at retailer that recycles electronics & batteries, I wasn't the associate who was there during drop off. But I found it in the recycling cart and asked my manager if I could try and bring some life to it.
so when you said “nor did I think to ask for a receipt of purchase “ , what does that even mean, if you never had any contact with the owner anyways, so how could you even have the chance to ask for a receipt and why would anyone have a receipt if they are throwing something in the garbage to recycle?
@@TechandDesign poor phrasing not intending to be deceitful.
There, fixed it.
Also I’m starting to get the feeling that there is no resolution. You just want to pick apart what I say
Even if I was the associate at time of drop off I wouldn’t have thought to ask for that, I’ve never owned an Mac/MacBook
I have a question a have a MacBook pro and I'm trying to do a full clean out and start over however the laptop has a icloud account linked to it and I don't have the password what do I do to get around this?
just reset the password for the icloud account
@@TechandDesign Im not able too reset-password cause I don't know the old password and don't have away to get it
you dont need the old password to reset the password.
just follow this tutorial: ruclips.net/video/lDF5u_x9CFk/видео.html
Anyone know how to reset the model 1990 MacBooks with touchpad?
in an old Macbook, if you change the M2 SSD, it will still recognise another apple id's?
you don’t need to change the Ssd if you forgot your Apple ID password. yin can just reset it like this: ruclips.net/video/lDF5u_x9CFk/видео.html
@@TechandDesign if i'm buying a broken MacBook, fixing it myself and finding out that it has someone's Apple ID, how can I reset it to completely using the mac?
Hello I bought a used MacBook 2019 on email and it’s great. It didn’t have an Apple ID signed in and I was able to sign in with mine. However when I try to erase everything in setting the find my mac is still attached to someone else so I am not able to fresh install. Will this method remove find my Mac email???
How is it attached to the previous owner if it was signed out of?? Doesn't that mean it's clean? I don't wanna erase my 2nd hand mac pro now
signed out doesn’t make it clean no.
you need to factory reset it when you buy it , right in front of the owner.
On my Mac it says “Activation Lock could not be removed because the activation lock server cannot be reached” after inserting device password, any thoughts on how to resolve it ?
The problem was in using hotspot instead of Wi-Fi.
yes, that messsage is only when there are internet problems
I have M1 Macbook Air Now I am stuck on Activation lock, I don't know the apple id of an old owner, When I bought this MacBook air its working fine but When I erased it, it stuck me on this point, do you have any idea what I do to get rid of this?
I would return it to the owner right away.
since factory reset is the first thing you do when you buy a used Mac. it’s to make sure that it’s working and also to make sure you activate the Mac using your own Apple ID so than it becomes actually yours
So even if I put in my apple ID and erase it will still go back to the old owners id?? Wtf how
Hi, it doesn't show the wifi network so i cant select it and i am stuck...any idea?
meu macbook air 2019 depois de se conectar no globo passa o processo ok e nao pegq wifi em ativar mac
What if that person I got the Mac pass away? Is there any way to erase
In my country we call it nyongolo😂😂
Yes, do you still need to know how to do this?
@@jameysummers1577 Yes I do
@@jameysummers1577I do
@@jameysummers1577yes
Would this work on a 2021 iMac ?
yes, even older macs and newer macs
What if u don’t member your password ??
than reset the password
Literally says “without Apple ID password” then he seamlessly types it in… wow thanks
maybe watch again because that’s not the Apple ID password
@@TechandDesign Funny, you inputted the device password. If you know the device password, why bother you erase the device?
@@TechandDesign Then tell us please the device password, ok? :-)))
@@TechandDesign I am looking to avoid the admin password and the Apple ID password ...
just reset the Apple ID password , easy
3:48 what if I don't have any passwords..?
just reset the password if you forgot it
@@TechandDesign There is no password reset button.
Hey do you know how it works on a m1 ? macbook!
when i hold the power button then its only shut down
this is exactly how it works on a macbook m1.
You probably dont have a macbook m1 , so go ahead and use command r
I didn’t have used device password
To eliminate any confusion concerning "older Macs" and "newer Macs" this technique is for Macs with the M1 chip introduced in late 2020 and newer
Noted!
what if i have a 2020 Air i bought used and i don't have the AID?
when you buy a used mac , you factory reset it in front of the owner , not just to test to see if the mac is working but also to delete any passwords that they might still have in it
@Tech & Design I picked it up from a thrift store. I'm tech savvy so I'm use to 2017 under Mac's. It only cost me $35 after the 20% off.
It shows me you cannot unlock your mac since you have tried too many times.. How do I deal with this. Also I want to get out of this mode to normal. How should I do it?
so, you forgot your password? if you just bought a used Mac - return it right away
@@TechandDesign No my companys spare mac
in that case - no worries. just take it to Apple Store with the receipt and they can factory reset for you for free
I bought a second hand macbook pro(10.10.5) & erase data with (command+R) when I try to reinstall OS it ask me apple id & psswrd which I don't know when I watch you video its seems like it will help me but when I keep pressing power button it does not give that options
Please help me
older macs you need to use command r.
this was on a newer Mac, which are the m1 or m2 macs.
when you buy a used Mac - you need to factory reset it in front of the owner to test the Mac and make sure there is no Apple ID on it
@@TechandDesign Command+R is also not working.
@@TechandDesign i bought from my friend & he's saying he don't remember the I'd password 😭
@@TechandDesign I have done the Factory reset when his apple Id was login.😐
your friend can reset the password in exactly 40 seconds
What of the if someone don’t know either system password and iCloud what will be the solution sir
reset the password . easy
Mine mate goes up to activation Mac but after it doesn’t show Wi-Fi networks :/ any idea??
Is there a way to sign out without factory resetting it? My work computer deff cant afford to have a full reset and we cannot get the password from the old employee.
your old employee activated the Mac using his own Apple ID ?
are you sure it wasn’t activated using the companies Apple ID , it would be weird if it wasn’t because it’s basically your employees property if his Apple ID was used to activate it
does it by pass mdm?
4:20 That is where the face-palm 🤦♂️ comes in. Someone said you should change the title and I was hoping they didn't watch to the end but...
they usually dont speak english , so thats the problem
Can you link the factory reset for the older versions? I got a MacBook Pro off Facebook and it still has their password on it.
Any luck?
Any luck?
Good video. So if I buy a Mackbook Pro 2020 M1, that shows up locked and I don't know the old password, can this method work to get a factory reset?
did you watch the video ?
@@TechandDesign I did but I didn't hear what computer you were working on.
works on any Mac really. But my advice is don't buy a Mac that the seller doesn't know the Apple ID password. It just means its stolen - no matter what they say
@@TechandDesign Thanks for the advice. I've decided to buy a clean Macbook Pro 13" M1 without issue at a reasonable price. My search continues.
When I do this process will the information in the notepad and locked notes be deleted?
everything will be deleted from the Mac yes
I have a Mac that was my work computer but after leaving the company they let me keep it. I followed your steps but there is still the ownership that states it’s company owned so I can’t proceed cause it would install all the company data again. Can I delete ownership?
since your company let you keep it , just ask them for the password so you can factory reset it and activate it using your own Apple ID
I have a MacBook air 2020. When I press & hold the power button, all it does is pop up the apple logo, then the screen goes black. What am I doing wrong?
for older macs , you need to follow this other video: ruclips.net/video/cgQ7iCzyL58/видео.html
@@TechandDesign I tried that method to and it pops up a password box for me to type in a password. I don't have any passwords so how do I get into it?
is it a used Mac ? or you just bought it from a store?
@@TechandDesign got it at a garage sale. They lost the charger for it and it was dead. They didn't know any of the passwords.
not knowing the password means stolen since they could have just reset the password in under 1 minute.
just return it since it’s probably iCloud locked and black listed
I am not getting the hard disk image only the option whit the wheel
You can forgot..is not working
forgot what?
doesn't work on 2019 MacBook air. you cant hold the power button down like that as it just turns back off
older macbooks need to follow this : ruclips.net/video/tya4RODpf80/видео.html
@@TechandDesign doesnt work...
the link I gave you doesn’t work ?
Will it work on Mac mini m1?
yup
I got my macbook pro that is already used, it still has the past owners Account on it and i cant access it, help.
I just brought a MacBook Pro and haven’t setup the Apple ID even though I have one but I have put a MacBook password for now and setup the rest later and today I try login in the MacBook password it won’t let me through so I’m how can change if I havent put the Apple ID/iCloud so Trying to get in is really stressful and taking the Big L hopefully this works…
was your MacBook Pro used?
Hi, I have 2018 model MacBook air and this method doesn't work. How can I put the macbook in the options mode? Thanks so much
yes, this is for newer macs. you need to follow this other video for yours: ruclips.net/video/cgQ7iCzyL58/видео.html
@@TechandDesign Thanks for quick response. I followed the video you referred but command R brings the rotating globe. When it's finishes it goes in to activation mode because of previous owners apple ID.
just ask the owner for the password so you can restore it. that’s usually done when you are in the process of purchasing the Mac. you restore it with the owner in front of you.
it’s a good way to test the Mac at the same time
@@TechandDesign That would be very easy. The problem is we are a school and students are graduated. There is no way of get a hold of them. This is why I want to completely format and reinstall the OS.
I am going through the process of erase mac but it is coming back with same issue. any help is greatly appreciated.
In case that i can not access the device password anymore due to wrong input many time, what should i do please, i stuck from this step
reset the password
For sum reason when I put in my internet password it’s says” a server with the specified host name could not be found
choose another wifi network or us Ethernet cable
04:02 How will I know the password of the previously used to unlock the device? I purchased a Macbook pro from a pawnshop. The Pawnshop has no idea the password or any info of the Mac.
return it. pawnshop Mac could be and probably is stolen.
Link to the older models
sure: ruclips.net/video/cgQ7iCzyL58/видео.html
i followed all the steps, but when i chose the device password option it says that i can no longer use that option so it prompted me again to enter my old apple id on my macbook which i havent change since i bought it but it says the password and id didnt match, help pls :(
Reset your Apple ID password
MY BESTFRIEND DIED AND I DONT HAVE THE PASSWORD OR HER ICLOUD INFO OR MDM KEY WHAT DO I DO
If you best friend did not trust you with the password or email or anything, than that means they did Not want you using their device. sorry
@@TechandDesign that was rude and very unsensitive considering youve just made an asumption without any facts. but thank you for your insensitive judgment at a time lie this whern i was onl trying to salvage anything left of her for er wife that is completly cave man when comes to electronics she dont even have facebook. i will find away, with or without your help.
nothing insensitive about it, sorry. I actually did use the 2 facts you told me that’s all.
If the person did not trust you or anyone else with the password than they did not want anyone using their device. this is not an assumption, this is a fact.
for example in my family - we all know each other’s passwords and some family members made sure by writing them down and telling us where to find the passwords.
It shows me : activation lock status could not be determined because the activation Lock Service cannot be reached solution
you need wifi or use an ethernet cable
what if I have the password but having a problem with previous apple id password. can I remove that apple id?
you can just reset the previous password
@@TechandDesign how?
I need help
have no way of contacting the previous owner, does this mean im SOL?
return it to the owner
@@TechandDesign read what he said. He can't contact the owner
What do you do if you do not know the device password? I have a work computer that I need to erase from a previous employee.
Me too, same here
Me too same here , I don't know the phone password, how should I do it pls , we need your assistance.
reset the password. easy
@@TechandDesign how
I bought my wife and M1 Macbook 2021
She said it up with her Apple ID and it also has a password sadly my wife passed away February 1st and I cannot get into the Mac I also don't have her password is there another way to do the factory reset I want to send it back to where I bought it but they want it wiped out and the account removed
Thanks!
glad to help out 😃
I will try this on my 2015 MacBook running Sierra and let you know if this works
Update?
@@shortsmillionaire7167 didn’t work
What about activation lock? I was offered an MBA 2020 13" for $400. The laptop won't let them log in with their apple id and they don't want to do the hassle of solving it. Take note that I do not personally know the seller. They said they have receipts of purchase from California. We are in Asia. I researched a lot about erasing the macbook without the apple id and see that that is doable, but I just encountered an article about activation lock. Will it prevent me from erasing since the owner seems like they do not want to recover their apple id anymore? Should I buy it? What else should I check before buying it?
never buy a Mac with activation lock. not worth it.
activation lock means it was stolen.
Don’t believe the fake story the seller gives you. if the owner forgot the password they could have just reset the password in 10 seconds. luckily Apple has made it easier to track down stolen macs and hopefully the real owner will find it
Hi thanks for this video, you explained all things there. But I just wandering as I am getting updated macOS over the recovery window. Any suggestions for that? I am using 2018-Ratina - MacBook Air. Struggling from last 4-5 day as after update to Sonona, now my Touch ID and audio are not working. Any help over this will save my this weekend
Hello it works on the m1?
yes
if there not risk after we reset the computer that the old user try to block again the macbook?
you need to factory reset the macbook so the previous owner cannot block it ever since its no longer his.
But if you dont factory reset, than the owner can black list it at any time
The wifi logo isn’t on my top right can’t use an Ethernet cable I don’t have one. What do I do :( now
Have u found a solution?! It just happened to me :( ?
@@LUNA2KK i had to buy an Ethernet cable and it worked!
I had an old email somehow on my MacBook associated with my Apple ID that I changed a millennium ago and couldn’t factory reset the easy way. This was a life saver
When I shutdown my MacBook air and then push and hold the power button it just shows the apple logo and then black screen! Doesn't say to keep holding for options?? What am I doing wrong
yes, this will not work with older macs. in your case you need to follow this other video: ruclips.net/video/cgQ7iCzyL58/видео.html
activation lock status could not be determined because the activation lock server cannot be reached
help
same thing here
I don’t know the password or iCloud account , how do I get rid of the activation Lock Screen
so, when you buy a used Mac , the first thing you do is factory reset it like in this video, that way you will be sure it’s not stolen and you have the chance to test it out.
at this point - you should return it
He just put the computer password . Computer password and Apple ID password are NOT the same
God there's so many people in the comments that most likely stole a mac lmao
yup. those are the only angry people, the thiefs that are stuck with a useless mac since the owner blacklisted it
What if I don’t know the device password
Hi! So I have a desktop Mac (just the screen computer) and I don’t know how to do it
you mean you have an iMac? or just a monitor ?
@@TechandDesign the 2007 iMac
Hi I have MacBook Pro8.1,have been installing but require iCloud password to install Mac OS on the machine but when i put my correct password words it failed again and again what should I am stacked
Spent all day trying to get into recovery mode. Was using the wrong keys the whole time Thanks!!!! You saved me!!!
Tim Cook's brain is fried. That dumass made his products so expensive yet it's so low in quality.
I kind of can’t I bought it second hand from a pawn shop
Hi, first of all, good video, it helped me.
Second, I would like to know if I don't know the iCloud, I will be able to use the Mac?
I work on construction sites and it was leftover from a demolition.
Thanks
Bought off Craigslist Apple ID still on it,, help
return it, or ask the owner for the id so you can restore it
I never got that one on my screen where it ask for language
This didn’t work on mine.
mine either😏
Same. It's doing my head in. I've erased all the data but can't factory reset cause it thinks the original owners apple id needs to login. I'm lost. Was given it by a friend who was also given it years ago 😢 someone help
how will you know the devices password?
I have a problem with 2021 macbook air m1 :(
if you don't know - you can always reset it
can I do this with external monitor?
sure
@@TechandDesign I did it but the screen just blank after shutdown
is it a Mac M1 ?
@@TechandDesign yeah
macbook air m1 ? mac mini m1?
Is this possible on iMac🖥️I need to rid off all the account of previous user from my iMac
yes, same thing.
Dude when I try to use the device password it wouldn’t let me use that? It says like request unable to be something
Forgot your password? Or is it a used Mac and might be stolen ?
@@TechandDesign I bought it from a pawn shop and they never erased it😭 I knew the device password but it just told me it was entered wrong too many times despite entering it once :,))
pawn shops are famous for selling stolen products. return it.
@@TechandDesign bro idk what to do, it was operating well and I was able to use it for more than 4 months and I went to them about this and this guy was all “no refunds after 4 months” I was ready to fight someone💀
the first thing you need to do when you buy a used Mac is factory reset it in front of the owner. it’s a good way to test it out and you make sure that there are no passwords or iCloud locked.
but yes, after 4 months , you can return it - makes sense.
if you got the receipt , try going to the Apple Store so they can factory reset for you
what if there is no wifi on recovery assistant?
use an Ethernet cable
how do you know someone else’s password?)
Just a small step he forgot just happens to be the most crucial. Blokes an idiot,what a waste of time making the video
Mine won’t do that, it just turns right back off when I hold the power button
older macs need another tutorial