Hey. Don't know if I'll get a response but I started doing this and once I get too the erase part it just keeps popping up saying it's failed and it couldn't open device
The reason why it does that is because your Mac is out of date. It has to be a 2017 or older Mac I think. In order for it to work you have to get a new startup disk and hard drive. Hope this helped
Thank you so much for this video, I've been trying to do this for 4 months on a Mac I was cursed with having to work with. I can't wait to sell it and get it out of my house.
This guy is the mann! This method Worked like a charm for me.i didn’t think it was possible.my mac is back thanks to this dude.. even the techs at mac told me they couldnt do it 😂 ..watched this clip and my laptop is back up and running flawless.. no thanks to the people at mac..big thanks to this guy.. big W
I tried this but when I’m trying to reinstall os it asks for my Apple ID and password when I put it in it keeps saying “this item is temporarily unavailable “ what do I do?
3 года назад
L have a1418 locked when l do command and r key or s key dosent work both when l try .what else l have to do ??
Ok...So far your tutorial is working but when it comes to 'erase' I do not have option for format APFS. The options for me are Mac OS Extended (Journaled) (Journaled Encrypted ) (Case - sensitive, Journaled) (Case -sensitive, Journaled, Encrypted) ExFat and MS-Dos (Fat). Which one should I click please? Regards Pedro
This was brilliant! Last step for me was to check for updates, as I had been locked out of this computer that I was restoring and giving to my son, for two years! I put it on 3/4 speed as I am so slow. And it all worked! Thank you.
THANKS!👍🏻 No bullshit. I got a 2012 MacBook Pro with unknown password AND Appleid. I had taken it to a shop for a factory reset, couldn’t do it without the Apple ID. Looked at a couple of other videos that were just trying to steer me to Instagram to pay for advice. I had almost given up when I found this. Did the simple erase and reset, currently installing updates to High Sierra. Also went in and EASILY removed the password. (I know HS is unsupported but I’m good with that right now. ) This IS legit and THANKS!
First tutorial I've seen on RUclips where it spoke of how an Apple ID wasn't required (in cases where personal files won't be saved). Up until watching this video I thought there was no way to reinstall Mac OS without the Apple ID.
i took my Mac to apple and they were unable to fix it and asked me to pay $435 but you fixed my problem for free apple should hired you because you are so smart
Oh my gosh this helped me soooo much! I’ve spent 2 days trying to reset a 2012 Mac Mini. Geek Squad at Best Buy was useless, but your video allowed me to be able to reset this old Mac Mini. Thank you so much!!!
@juiceqoak I needed to create another iCloud and it worked out of the blue if I'm not mistaking, it was a couple months ago so I don't remember the dettails.
This doesn't work on my mid-2011 Mac Mini, it just boots normally. I'm using a windows keyboard and pressing (Win + R). Will this still work? I don't own an apple keyboard, am I screwed?
Thank you sooop much. I don't use my Mac at all anymore. It was a hand me down. They were trying to convert me lol. I am giving it to a friend who will use it and I cannot remember for the life of me my I'd. Thank you again.
You are the MAN!!! no lie i had taken off the screws and abt to open this s**t apart and do idk what with it!! Damm you saved bruh! Thank you! Thank you ! Thank you!
7:25 after resetting at this point my mac screen got stucked/freezed and after that the screen is getting foggy. Every time i restart the mac the same thing happening over and over again Can you plzzz help me in this???
Omfg, I know that this probably isn’t important to you but I’ve been trying to log into this for a while. It used to belong to my mom but then my brother changed the password and he forgot it so I tried to reset the password and it didn’t work but Bc of you and this video I’m now in it thank you so much!!!
Thank you so million times much ❤️ I could not access my MacBook due to that I accidentally messed up my username systems, when I tried to change to a new username. But following this tip and step made me able to access my MacBook again, at the cost of losing my data. But I was able to access my MacBook again and that’s all I’m glad for. Thank you so much once again. Don’t know what I would’ve done without this helpful video.
Awesome video. I wanted to clean up, and reset my 2018 Macbook Air 13", in order to sell it. This video provided the basics of what I needed to do to accomplish that. There were a few steps that were unique to my device, that I had to figure out on my own, but after watching this video several times, before trying this, I was able to figure out the in between steps, while pausing this video, to get to the next phase of your video, to get it done. Thanks.
After erasing everything when I try to reinstall os x mountain lion it says sign in to download from app store then I try and says unavailable what do I do?
Anyone find a solution for this comment here? I am dealing with this for the fact i forgot my old Apple ID an password so I can’t continue further on with my reset, please help
Just just did this on an Imac 27 inch 5k 2019. It worked missed the command R on the first start up, re tried and boom everything in this video worked! Thank you so much for making this video!!!!!
When I tried to install OS X and connected to wifi and selected Macintosh drive it wouldn’t allow me to connect to App Store after putting in my iCloud? What could this mean? Thanks in advance
I have spent close to 4 years trying to wipe my Mac book that’s locked into my old Apple ID. I’ve taken it in to Apple, and other stores, sat on hold for hours. And I can happily say, today is the day I can use my computer again. THANK YOU!!!
This man is a Life Saver, my MacBook Air does not have an option button, and most factory reset methods require it. However, this method did not, and so I was able to factory restart my MacBook Air swiftly, easily, and securely; thanks!
I have a Microsoft keyboard and I’ve heard for cmnd to press the windows button +r and that didn’t work. I’ve also heard people say it’s the ctrl button which I also tried but doesn’t work
Hey I don't see the APFS setting I do see Mac OS Extended (journaled), Mac OS Extended (journaled, encrypted), Mac OS Extended (case-sensitive, journaled), and Mac OS Extended (Case-sensitive, Journaled, Encrypted
I am not techo minded in the least but having my daughters MacBook Air decided to sell mine so had to try & delete all info on the lap top. I looked on RUclips for advice, saw a few videos which I couldn't understand or follow in the slightest. I came across yours & have to say it was the easiest instructions ever. Yes, you explained everything in detail & for me that was ideal as I was so afraid of doing something I shouldn't! Once it was all complete I looked through & hey presto all info, contacts, photos etc etc had disappeared. You are a genius & if I can do it then so can all of you out there. Thank you so much :) x
Thank you bro 😢🥺😭 If this video was not here then my father would scolded me !! My macbook’s password was forgotten and can’t find it !! Really thank you bro !!!!!!!!!
@@KrispyDev bro I used to work for uhaul and I found a 2019 MacBook Pro Touch Bar 1tb in a truck, so I called every customer that also rented the truck but know one claimed it. So I took it home and did what this video said and it work.
@@Michael-fq4wl I had one left from my daughters boyfriend (when they broke up) he said he bought it on market place several years ago. I tried and tried to figure out how to find information from serial number but apple was no help. I hate to throw it away. I’ve tried everything to reset it. I’m assuming it was a school one or something. But it won’t reset for nothing.
I'm following the steps, starting with shutting down the computer > command + R > seeing the Apple logo and the loading bar > but then I see the login page with no options other than to shut down, restart or sleep. Any clues?
FIXED! Hold down the Power and Volume Down buttons together for a few seconds with the laptop turned off, then hit > options > then you'll get the same language screen then proceed as normal. (I'm running a brand new 16 inch macbook pro, purchased July 2023)
It worked well till the middle but than it asked me Apple ID, I used the one I am using for my iPhone. It said this ID is only available in UAE, now I am in UK. What to do please advise? I had a second hand AirMac, was working fine with seller password, the video is great and excited me, I took unnecessary risk I believe. Thanks
Great job. Explained everything so well. I'm getting a new iMac & wanted to give my old one to my granddaughter. I think I can do it now, thanks to you.
locked myself out of a new mac book pro and your video did the trick, FYI if its a new mac and command R doesnt work, I used hold powerbutton when you turn the device on
I am trying to reinstall after deleting it previously for a new owner for my laptop. Now I want to install the OS. It keeps on giving me error saying "an error occurred when preparing the installation". Changed the date and time still nothing. So I am trying to start from the beginning by erasing everything again. APFS is greyed out. When I choose Mac OS extended journaled, it gives me an error.
![[2021] How to Reset your Mac to Factory Settings (Erase HD)](http://i.ytimg.com/vi/pSf0o3ZvG-Q/mqdefault.jpg)
I was completely helpless, total unknowing of computer things. Best how to video I’ve ever seen in my life. 25/10 amazing
Thank you for your video! APFS is not an option as I follow the steps you show. I need some help!
Same here, don't have that option.
Thank you so much for this video!!! I was locked out my MacBook for almost a year and was about to buy a new computer!! I appreciate you!
Hey. Don't know if I'll get a response but I started doing this and once I get too the erase part it just keeps popping up saying it's failed and it couldn't open device
Same
Same. Mine says temporarily unavailable. ???
The reason why it does that is because your Mac is out of date. It has to be a 2017 or older Mac I think. In order for it to work you have to get a new startup disk and hard drive. Hope this helped
I’ve seen so many videos, none of them worked but yours actually did. Thank you so much
Glad I could help
Thank you so much for this video, I've been trying to do this for 4 months on a Mac I was cursed with having to work with. I can't wait to sell it and get it out of my house.
Glad it helped!
You absolute genius. I was locked out and spent hours trying to regain access. Life saver, thank you.
Fr
From option key function. It goes to lock, password and arrow.
This guy is the mann! This method Worked like a charm for me.i didn’t think it was possible.my mac is back thanks to this dude.. even the techs at mac told me they couldnt do it 😂 ..watched this clip and my laptop is back up and running flawless.. no thanks to the people at mac..big thanks to this guy.. big W
Glad I could help
Thanks! But if we want to sell our Mac, we could just stop at the 7:30 right?
I would set it up again without importing any personal information or icloud so the buyer can test it out
@@TechandDesign oh cool tip! You’re the man.
Did all to the part where I should I install the macOS High Sierra at 6:36 it gives me error “ the recovery server could not be found”
me too! i need helppp
Can I apply it on macbook 2009?
`my computer has been dormant of over a year and now. its working - thank you !!
I tried this but when I’m trying to reinstall os it asks for my Apple ID and password when I put it in it keeps saying “this item is temporarily unavailable “ what do I do?
L have a1418 locked when l do command and r key or s key dosent work both when l try .what else l have to do ??
same issue
Ok...So far your tutorial is working but when it comes to 'erase' I do not have option for format APFS. The options for me are Mac OS Extended (Journaled) (Journaled Encrypted ) (Case - sensitive, Journaled) (Case -sensitive, Journaled, Encrypted) ExFat and MS-Dos (Fat). Which one should I click please? Regards Pedro
did you find a solution?
Yes me too! Which one do I use?
Which one to choose?
I have the same issue. Which option should be selected?? I've been reading through the comments to see if anyone was able.to complete.
This was brilliant! Last step for me was to check for updates, as I had been locked out of this computer that I was restoring and giving to my son, for two years! I put it on 3/4 speed as I am so slow. And it all worked! Thank you.
Glad to help out 😃
THANKS!👍🏻
No bullshit.
I got a 2012 MacBook Pro with unknown password AND Appleid.
I had taken it to a shop for a factory reset, couldn’t do it without the Apple ID.
Looked at a couple of other videos that were just trying to steer me to Instagram to pay for advice.
I had almost given up when I found this. Did the simple erase and reset, currently installing updates to High Sierra.
Also went in and EASILY removed the password.
(I know HS is unsupported but I’m good with that right now. )
This IS legit and THANKS!
First tutorial I've seen on RUclips where it spoke of how an Apple ID wasn't required (in cases where personal files won't be saved). Up until watching this video I thought there was no way to reinstall Mac OS without the Apple ID.
i took my Mac to apple and they were unable to fix it and asked me to pay $435 but you fixed my problem for free
apple should hired you because you are so smart
they do this to make money, pretty shitty brand when it comes to that stuff
Been locked out for over a year this was so helpful thank you
Same
Just wanna ask that do I still need the original Apple ID or It’s erased and I can have a new onw
Blessed that i found this, my Mac been down since January & i tried everything. I was just about to buy another one last night so thanks man 🙏🏾
how did you fix the wifi connection? I do not know if it is possible to connect to wifi by putting a password on the recovery screen.
Oh my gosh this helped me soooo much! I’ve spent 2 days trying to reset a 2012 Mac Mini. Geek Squad at Best Buy was useless, but your video allowed me to be able to reset this old Mac Mini. Thank you so much!!!
Glad it helped!
Its keep on showing Icloud after selecting a disc and when i put mine its refuse
@@anthonypatience2457kys scammer
Same :/
@@fartisibambus9208 liar you bot
@juiceqoak It does.
@juiceqoak I needed to create another iCloud and it worked out of the blue if I'm not mistaking, it was a couple months ago so I don't remember the dettails.
Incredibly clear and easy to follow; finally, a video that explains this process simply! Thank you!
Glad it was helpful!
Thank you so much! We spent an hour reading forums and trying to get it erased and nothing worked until we watched your video!!!
Glad I could help!
Oh my thank you so much where were you this whole time I have watched like 6 to 7 videos😭😭😭 thank youuu🙏🙏
This doesn't work on my mid-2011 Mac Mini, it just boots normally. I'm using a windows keyboard and pressing (Win + R). Will this still work? I don't own an apple keyboard, am I screwed?
Thank you so much. I’ve been trying to figure out how to factory reset my Mac and apple couldn’t even help me with this. Thank you.
Thank you for this tutorial !!! I was going to take my computer to the store to fix it, but I fix it myself after your tutorial (and saved my money)
Thank you sooop much. I don't use my Mac at all anymore. It was a hand me down. They were trying to convert me lol. I am giving it to a friend who will use it and I cannot remember for the life of me my I'd. Thank you again.
You are the MAN!!! no lie i had taken off the screws and abt to open this s**t apart and do idk what with it!! Damm you saved bruh! Thank you! Thank you ! Thank you!
😃 👍🏻
Lmfao 💀 I was now going to do the same 🤦♂️🤦♂️😂😅
I did everything but mine ask for ID apple, i just bought it, that means that i dont have solutipn right?
7:25 after resetting at this point my mac screen got stucked/freezed and after that the screen is getting foggy. Every time i restart the mac the same thing happening over and over again
Can you plzzz help me in this???
Some time screen gets glitches with white or colourful lines
Thanks
I am a windows guy don't know much about Mac. Your video helped a lot.
Omfg, I know that this probably isn’t important to you but I’ve been trying to log into this for a while. It used to belong to my mom but then my brother changed the password and he forgot it so I tried to reset the password and it didn’t work but Bc of you and this video I’m now in it thank you so much!!!
Thank you so million times much ❤️ I could not access my MacBook due to that I accidentally messed up my username systems, when I tried to change to a new username. But following this tip and step made me able to access my MacBook again, at the cost of losing my data. But I was able to access my MacBook again and that’s all I’m glad for. Thank you so much once again. Don’t know what I would’ve done without this helpful video.
Glad I could help!
@@TechandDesign appreciate all you do on this platform, wish you all the best for the future and furthermore.
ive got a equatech wireless keyboard how do i factory reset the imac then
Awesome video. I wanted to clean up, and reset my 2018 Macbook Air 13", in order to sell it. This video provided the basics of what I needed to do to accomplish that. There were a few steps that were unique to my device, that I had to figure out on my own, but after watching this video several times, before trying this, I was able to figure out the in between steps, while pausing this video, to get to the next phase of your video, to get it done. Thanks.
Glad it helped
It works ! It’s the only video that makes sense at the moment
Fuck, i forgot my icloud, this vid really saved me...
The ONLY video that helped me… this works. Directions are clear & simple.
After erasing everything when I try to reinstall os x mountain lion it says sign in to download from app store then I try and says unavailable what do I do?
Anyone find a solution for this comment here? I am dealing with this for the fact i forgot my old Apple ID an password so I can’t continue further on with my reset, please help
Same!! Help!!
Thank you! The Apple website instructions didn't work. Yours did! Thank you, thank you!
Not working for me..keeps defaulting to the recovery screen
Same here
Just just did this on an Imac 27 inch 5k 2019. It worked missed the command R on the first start up, re tried and boom everything in this video worked! Thank you so much for making this video!!!!!
glad to help out 😃
Please help! At the screen where i enter my apple ID it say this item is temporarily unavailable
Did u ever fix it because I have that same problem
Me too I'm having the same issue, did u manage to fix this?
Cmd R is not working... There is a white lock on the screen, what to do? :(
FINALLY!!! someone who know WTF their talking about, after serval videos and all over apple support page its has loaded utility
Was following direction. Unfortunatly, after I erased, it gave me disk error and now I'm unable to restart :(
Same happened to me
Any updates?
@@xypsd6378 if ur using windoes keyboard for mac press windoes key and go to recovery mode
I only see a white screen after turning on (while holding win-r). Any ideas?
When I tried to install OS X and connected to wifi and selected Macintosh drive it wouldn’t allow me to connect to App Store after putting in my iCloud? What could this mean? Thanks in advance
hello question , when I get to the selection of the drive ,my says that is locked?...any help on what to do?,thank you
Bro ty so much. I went through 50 crappy videos and finally found yours and it actually worked. Good stuff ty.
Glad I could help
I have spent close to 4 years trying to wipe my Mac book that’s locked into my old Apple ID. I’ve taken it in to Apple, and other stores, sat on hold for hours. And I can happily say, today is the day I can use my computer again. THANK YOU!!!
Does this work for El Capitan
can we connect to the wifi in the recovery page? In case the mac dont have a wifi that connects automatically
This man is a Life Saver, my MacBook Air does not have an option button, and most factory reset methods require it. However, this method did not, and so I was able to factory restart my MacBook Air swiftly, easily, and securely; thanks!
No he not he mess up our computers
I have a Microsoft keyboard and I’ve heard for cmnd to press the windows button +r and that didn’t work. I’ve also heard people say it’s the ctrl button which I also tried but doesn’t work
Does this work on 2015 macbook pro i7 retina?
Best video I’ve seen on this very subject
Thank you so much, he's the real one, Ive spent hours on looking at others video on youtube, yet he solved all the problems!!!
DID not work
@@deongrn2 Have you thoroughly acquainted yourself to the problem?
Omg thank you so much I’ve been searching on RUclips for hours and days to refeash a new start of my acc IT HELP SO MUCHHH
Glad I could help
Hey I don't see the APFS setting I do see Mac OS Extended (journaled), Mac OS Extended (journaled, encrypted), Mac OS Extended (case-sensitive, journaled), and Mac OS Extended (Case-sensitive, Journaled, Encrypted
Same here. Trying to erase drive on IMac. Did you have any luck?
Which key combo to use with a normal keyboard
First video i watched and got all the correct details. Great Job. Thumbs up.
Glad it helped!
Does it work if i have apple id signed in
And going to erase macbook and start it fresh without apple
Id
@@TechandDesign ?
@@arimehmetaj5417 it will most likely ask you to sign in again? That’s how it does with iPhone. You can remove iCloud before the reset.
I am not techo minded in the least but having my daughters MacBook Air decided to sell mine so had to try & delete all info on the lap top. I looked on RUclips for advice, saw a few videos which I couldn't understand or follow in the slightest. I came across yours & have to say it was the easiest instructions ever. Yes, you explained everything in detail & for me that was ideal as I was so afraid of doing something I shouldn't! Once it was all complete I looked through & hey presto all info, contacts, photos etc etc had disappeared. You are a genius & if I can do it then so can all of you out there. Thank you so much :) x
Your video was the only one that actually worked after trying about 10 of them. Very clear instructions. Thank you.
Glad it helped
does this work for El Capitan OS? I'm just concerned that I won't be able to reinstall after I do the factory reset.
Thank you so much! The best step by step video ever! Got the job done perfectly the first time!!!!
I have TWO internal memory options. Do I erase both?
Is it common for the mouse not to reconnect?
yes you just have to reconnect it
Pain in the ass until I saw this video. You're a life saver. Namaste
I am trying to install macOS Mojave and a warning pops up Could not create a preboot volume for APFS Install - Please advise
Did you find a way around this have the same issue
...hope everyone got it... Very neat video mate ❤
That isn't working in 2017 Mac Book Pro, even in Recovery Mode still it's asking password for any local user.
me to how do i go about this
Did you ever figure it out? Just curious as I'll be factory recovering soon too. Thanks.
@@Michael_RareZebralet me know if you found out how to fix it I just got this Mac a couple days ago and I’m frustrated
Didn’t work for on my Mac mini. Any other way to factory reset?
What if it was on a guest account n it disabled ur touchkeyboard..???
Giving you a huge 👍🏽👍🏽 up!! Your instructions were so easy to follow.
My Mac Book Pro is up and running perfectly!
Thanks a bunch!
Glad it helped!
Thank you so much 😊 it’s the only video that made sense and guided me through the process.. 🙏🙌
Glad it was helpful!
Hi good day.just wanna ask if it's not what I see on my MacBook.hope you can help.thank you?
How can I help you?
That was great. Clear. Simple. Easy.
Thanks.
It's asking for Apple ID to reinstall OS X?
Does this work on MacBook Pro?
Thank you bro 😢🥺😭
If this video was not here then my father would scolded me !!
My macbook’s password was forgotten
and can’t find it !!
Really thank you bro !!!!!!!!!
My buddy “found” a MacBook laptop and so far this is working
Oooooooo he be stealin
@@KrispyDev bro I used to work for uhaul and I found a 2019 MacBook Pro Touch Bar 1tb in a truck, so I called every customer that also rented the truck but know one claimed it. So I took it home and did what this video said and it work.
@@Michael-fq4wl I had one left from my daughters boyfriend (when they broke up) he said he bought it on market place several years ago. I tried and tried to figure out how to find information from serial number but apple was no help. I hate to throw it away. I’ve tried everything to reset it. I’m assuming it was a school one or something. But it won’t reset for nothing.
Same but I put my iPhone I’d it’s not working
Hmm seems kinda sus 😳
Do you know how to fix my flashing bar on my laptop?
hey sir i wanted to ask how to download mac os catalina after reseting plz tell
factory reset than just update like this: ruclips.net/video/X7m6-sMEcNE/видео.html
I'm following the steps, starting with shutting down the computer > command + R > seeing the Apple logo and the loading bar > but then I see the login page with no options other than to shut down, restart or sleep. Any clues?
FIXED! Hold down the Power and Volume Down buttons together for a few seconds with the laptop turned off, then hit > options > then you'll get the same language screen then proceed as normal. (I'm running a brand new 16 inch macbook pro, purchased July 2023)
It worked well till the middle but than it asked me Apple ID, I used the one I am using for my iPhone. It said this ID is only available in UAE, now I am in UK. What to do please advise? I had a second hand AirMac, was working fine with seller password, the video is great and excited me, I took unnecessary risk I believe. Thanks
This is very helpful,l tried it,and it worked ,lam so happy ❤❤❤
hey? what happens if you have another keyboard? i cant friggn find the command button
Will this work on a 2007 Imac? :/
Great job. Explained everything so well. I'm getting a new iMac & wanted to give my old one to my granddaughter. I think I can do it now, thanks to you.
locked myself out of a new mac book pro and your video did the trick, FYI if its a new mac and command R doesnt work, I used hold powerbutton when you turn the device on
for newer macs, like the MacBook M1 command R will not work. but holding the power button will , that is correct
I am trying to reinstall after deleting it previously for a new owner for my laptop. Now I want to install the OS. It keeps on giving me error saying "an error occurred when preparing the installation".
Changed the date and time still nothing.
So I am trying to start from the beginning by erasing everything again. APFS is greyed out. When I choose Mac OS extended journaled, it gives me an error.
Same issue !!!!
I’m having the same problem, did you ever figure it out? I’m not sure what else to do?
2:45 it dodn't giva me an APFS format option i have a 2009 white macbook
Thank you man, the only video that works 🙏🏼
👍🏻 😃 Glad it helped
I definitely agree 👍 💯
Thanks bro, very helpful video, it's 100% work, i m from India
Happy to help
Thank you! My neighbor threw away an iMac, and this was all it needed
Glad I could help!👍
They... THREW IT?!!!😭😭
I don’t have that format option I have ex-fat and ms-dos and. Mac OS Extended
Will this work on a pre-2010 IMac?
Chris Stafford it won’t work